Sunriver Solar Reviews

When I initially got on the phone with Teresa, she was so lovely and really took the time to explain, and she said, “I can have Rick, my husband, call you back and go over all the technical stuff.” She said, “This is a huge purchase and we don't want anybody to rush in unless they're 100% comfortable and have all the answers.” I said, “Okay,” and she said, “I can set you an appointment, evening or weekend, or whatever is convenient.” Rick came out and he already had all the drawings of how the sun went over and where he would be laying the panels. After he left, I talked to my neighbors and I said, “Look. Did you guys get any of this?” They were kind of all irritated, and they were like, “Nobody did that for.”

The way they did the panels was for the best advantage of the sun, but they did low profile ones that didn't look horrible. Right then and there, I said, “Okay. Good enough. I'm going with them.” Since we've gone solar, our experience has been great. I was paying about $900 a month during the summer hot months and then once I got PG&E, because it takes PG&E a couple of months, but they prepared me ahead of time and said, “Get a squeaky wheel. Just keep calling and tell them you had solar installed and you wanna be disconnected and connected to the solar program. The more you call, the more chances it's not gonna take forever. But it's about a three-month time frame.” It took me about a month and a half of calling, and they came and did it. Then my first bill was $12 and some odd change. It was life-changing. I thought it was a mistake, so I called PG&E just to make sure and it was correct.

The solar panels were put all along the east side of my house which is in three weird different roof sections. They did a bunch along the east, and then they did a bunch along the south, so you don't even see them from the street. I have giant redwoods all around me, so they couldn't put any on the west side, but the way they managed to put them works out perfectly. They were really conscientious about how those panels lay out, and that was the difference. It wasn't what I was watching my neighbors go through. It really almost deterred me from not getting solar except for the expense of what I was paying a month for air conditioning.

Going solar with SunRiver is great. We did have one hiccup. Something happened with the software in the control panel. They came out within a couple of days and fixed it. They were immediately responsive. Once the system was up and running, it produces more solar than we consume, and we got a battery as well. So, we charge our battery, we run the pool, and we even push a little back to the grid. We had our air conditioning on yesterday during the day and the system produced more than what we needed. We're completely happy with the way that the whole system is running and operating.

Overall, SunRiver is the most affordable and lowest pressure sales. I dealt with Peter who came out and sat down with me and went through the plan, answered all my questions, and never pushed for the next step. Every other solar salesman I dealt with was always like, "When are we gonna sign? When are we gonna push?" I had quotes and I had dealt with at least five other salesmen. SunRiver never pushed, and the product that they offered came in at a much more affordable price than anybody else.

We like SunRiver. They've done a great job for us. We can manage our power ourselves. We like being able to look at it and see exactly where we are at any given time and what we need to do to be more efficient or when we can look at using more power. We have 41 panels and three power walls. When the power walls get to 100%, then we divert the energy to the cars so the cars act as our overflow. We try to avoid using any power from the grid, and so far, we've been able to do that 99% of the time.