EnergySage Reviews

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About EnergySage

The EnergySage Solar Marketplace connects homeowners with local, pre-screened, qualified solar energy installers that match consumers’ financial goals, lifestyle and budget. Homeowners that use EnergySage can access reviews, pricing info and contact information for more than 500 of the industry's best solar power installers.

Pros
  • Easy quote comparison tool
  • Online quotes available
  • Free solar power savings calculator
Cons
  • Installers not in all areas

EnergySage Reviews

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    Page 2 Reviews 10 - 40
    Customer ServicePriceStaffProduction

    Reviewed Sept. 18, 2024

    Be careful with this website. I received 5 quotes and not one was familiar with my town's setbacks. A few wanted a deposit to do a survey and a few didn't. After every survey completed the power production decreased for several reasons. Also there was a discrepancy of quotes that were listed on EnergySage website that were not correct. I reach out to them and no one responded. Very disappointed with the outcome. I would not recommend. I tried EnergyPal and so far they are excellent.

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    Customer ServiceTechPriceStaffRatesTransparency

    Reviewed Sept. 10, 2024

    EnergySage offers a great variety of solar companies to compare, making it easier for customers to navigate their solar options. The platform excels in providing transparent pricing and detailed comparisons, which helped me confidently choose a solar provider. However, my experience took a downturn after selecting a company through them.

    When I encountered issues with the solar provider, I reached out to EnergySage for support, hoping they would help resolve my concerns. Unfortunately, despite multiple calls and promises that they would get back to me, I never heard from them again. This lack of follow-through left me feeling abandoned during a critical stage of my solar project. While EnergySage offers an excellent comparison service, their customer support after a company is chosen needs serious improvement. Customers should be aware that once a company is selected, EnergySage may not provide the assistance they might expect if issues arise.

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    EnergySage
    Response from EnergySage

    Hi Saravanan. I'm incredibly sorry to hear about the lack of support you received from our team. Your experience is inconsistent with our promise to homeowners and business owners. Our commitment to consumer protection and resolving disputes if and when they arise are core to who we are. I will personally attempt to investigate your case and have your Energy Advisor reach out ASAP.

    - Josh Levine, VP of Marketing

    Verified purchase
    TechPunctuality & SpeedStaffGeneralEquipment

    Reviewed July 17, 2024

    EnergySage reviews and prequalifies solar companies, then provides a dashboard for monitoring requests for proposals and ultimately the bids themselves. When I began to explore solar panels it quickly became challenging as there are many companies and it was difficult to track and compare apples to apples. EnergySage dashboard does just that. When I asked if they are commission based, and thus potentially biased, I learned that they receive their revenue from all contractors who choose to bid, so there is no bias. Throughout the process, which is now complete and producing power, I had easy access to a staff person at ES to help interpret information and provide guidance on next steps.

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    PriceStaffFinancingRates

    Reviewed July 7, 2024

    EnergySage.com is the best resource found to choose a solar system installer & an excellent place to learn about the various components of a system. EnergySage's people are knowledgeable, courteous, patient, & professional. At no cost to me, EnergySage.com provided intricate comparisons and ratings of regional vetted installers, technical info of the equipment each installer proposed, payback periods, & financing in a detailed simple-to-read format. When we were curious why different installers proposed different equipment, EnergySage was willing to answer questions about benefits of each choice. Very much appreciated.

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    PriceSavingsStaff

    Reviewed July 3, 2024

    In 2023 I made the decision to add AC to our home built in 1880. My primary concerns were cost and environmental impact so I started to research and ultimately I landed on EnergySage's website. I fell down a rabbit hole reading all their articles on renewable energy to get a better understand of how to electrify my house and save money, while becoming more eco-friendly in the process. After my research, I decided to go with a ductless mini-split system that supported heating and cooling.

    I signed up with EnergySage because I was able to get multiple quotes and I trusted their business because the articles I read were unbiased and simplified a rather complex purchase. Over the span of about two to three months, I had three installers come out to my property, perform an assessment, and provide a quote for five heads and two condensers. I decided to move forward with an installer that I trusted the most and felt most comfortable with throughout the entire process.

    The installation process was incredibly easy and efficient. The installer had the entire job done in one week and I have been happy ever since. The biggest challenge with the new mini-splits has been learning the remote controls and making sure it is set correctly. This was truly user error and our installer was helpful in teaching me how to best use my new system.

    Overall, without EnergySage I would have been lost trying to learn about renewable energy and home electrication. EnergySage saved me significant amounts of money by sourcing several quotes from qualified installers in their network and their writers were instrumental in my education of clean energy. I will definitely be using EnergySage again in the future when I go solar!

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    Customer ServicePriceOnline & AppStaff

    Reviewed June 15, 2024

    EnergySage made it very easy to choose the solar installer for us. They have a great knowledge of the market regarding suppliers and system components.

    Their website makes it very easy to receive quotations and to make comparisons and the people are responsive and great to work with. We are very happy with the final result.

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    TechOnline & AppStaff

    Reviewed June 15, 2024

    Excellent, clearly presented information that is not from a vendor and is unbiased. Web Site is very helpful in learning about Solar options. Advisor was also great - available, focused where we wanted to focus and no pressure to hurry up or do anything at all.

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    TechPricePunctuality & SpeedStaff

    Reviewed June 14, 2024

    Came onto EnergySage to start my journey for solar for our home. We were able to get very low/no-pressure help from EnergySage and their associated contractors and it was pleasant using the site. I really liked how easy it was to get reasonable starting quotes just based on address and some other basic information. Fast and easy. We did have one contractor that was a little aggressively pushy, but EnergySage's system made it easy to avoid negative interactions, which is exactly why I'd recommend EnergySage.

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    Customer ServicePriceStaffBillingEquipment

    Reviewed June 14, 2024

    I discovered EnergySage during my web search for Solar Panel installation companies for my home. It was a fortuitous find. EnergySage greatly simplified the process by providing a complete resource for solar power information and creating a firewall for soliciting, receiving and reviewing proposals for installing solar panels on my home. The process for receiving proposals from solar panel installers was straightforward. I simply provided a one year history of energy use (easily obtained from my monthly electricity bill) and EnergySage did the rest. Within four days I had received over 6 proposals from reputable installers all vetted by EnergySage.

    All contact with the installers was through the EnergySage website hence preventing cold calls and emails from installers. EnergySage also assigned an advisor for my project for consultation and unbiased discussion on the proposals (if desired or needed). Incredibly, these services were provided at no cost to me. The process from beginning (initiating the search) to end (choosing a solar panel design and installer) was seamless and smooth. I have since recommended their services to friends and neighbors. If you are considering installing solar panels on your home, I highly recommend that you contact EnergySage.

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    TechPriceStaffTransparency

    Reviewed June 14, 2024

    We wanted to have a bit of knowledge prior to making our solar purchase and were referred to the EnergySage site. I went back to the site multiple times researching specs, quality and general terms before submitting our request for quote. Pretty instantly we received back 4 quotes. Going through their marketplace, none of the contractors will contract you directly unless you provide your information to them. You are not inundated by companies pushing their products (they are in business to do this after all), which I found to be helpful while doing more research on the different types of solar options.

    We also spoke with an EnergySage advisor who provided more insights on some of the equipment and terms which helped us make our decision. I feel we made a well informed decision as a result of the time spent reviewing the information provided by EnergySage. We found their site to have in depth, detailed and recent updates on solar products and installation.

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    Customer ServiceCoverageStaff

    Reviewed June 14, 2024

    I used EnergySage when I was searching for a heat pump to replace my furnace. I didn't end up using one of their suggested installers, but my advisor Caleb still took my calls and answered all of my questions. It was the only place that provided relevant logistics and rebates for all-electric heating systems.

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    Price

    Reviewed May 23, 2024

    They made the process way easy, companies with fair, timely quotes. The one stop shop. I was shopping outside of ES but chose a company they recommended. I 100 percent recommend if you want to make your life and shopping for solar easier. Time is money.

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    Customer ServiceTechSales & MarketingPriceStaffRatesTimelinessEquipment

    Reviewed Feb. 26, 2024

    EnergySage appears to be a lead generator that requires installers to pay them for promotion and access to solar customers. My experience was that only one out of six companies responding to my quote request engaged with me at all...The rest just spammed me with automated texts and emails, and did not answer any of my questions. Some of the quotes I received were also just unprofessional or illogical -- placing panels on the north side of our roof or on a flat roof over our sun room. And the one installer who actually called me attempted high-pressure sales tactics, insisting I sign a contract the same day. Prices (per watt) were just average...Nothing special. In addition, the EnergySage "rep" Maria did not respond to repeated contact attempts when I asked her to help me navigate the quotes I received. So I would recommend just searching for solar installers in your area and calling them for a quote instead.

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    Customer ServiceTechPricePunctuality & SpeedBillingEase of UseEquipmentProduction

    Reviewed Sept. 11, 2021

    I requested solar quotes in the Phoenix Arizona area for 8.8 Kw of panels. I supplied my address and selected my rooftop from a satellite image. The various companies could determine if there were roof or sun obstructions and confirm there was an adequate amount of space and the approximate azimuth to determine the solar exposure. Using my current electric bill, my energy usage could be calculated. Energy Sage provides the option to prevent the bidding companies from contacting me directly while I waited for 4 bids to come in ranging from $2.20 to $2.25 per watt, about what I expected. I studied the offered equipment and company feedback and selected the best company. I contacted the company and signed an installation contract. I am very pleased with the process. Right after signing the contract, Energy Sage sent me an email to inform me that there was a rebate on the panels, and I signed up for the rebate offer.

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    EnergySage
    Response from EnergySage

    Thank you for your review Robin! We are glad that we could help you find the right installer for your project. We try to help all of our customers get multiple competitive quotes on their projects while also respecting their privacy. We hope that you enjoy your panels, and if there is anything else that you need please feel free to reach out!

    Profile pic of the author.
    PriceRefunds & PayoutsSavingsHonesty & TransparencyTax Credits & Incentives

    Reviewed June 23, 2021

    I thought the idea of this service was good until I found out they are essentially lying to all of their customers by intentionally withholding the actual cost of a solar installation. Their system is designed to present hypothetical "savings" and "tax credit" costs for each proposal, but when you dig into the proposal, you'll find the cost is insanely excessive (and IMO absurd). As such, they force their customers to waste hours communicating with numerous companies that obfuscate the actual cost until you finally crawl through all of the "savings" and "tax credit" garbage only to find a basic system costs around $40,000 out of pocket (when it's presented in a misleading fashion to think it's only $22,000). They intentionally do this because the cost of Solar is "insane" for what you get unless you are projecting use of more than 20 years. Regardless of anyone's opinion on the validity of solar, the fact they hide the actual cost is a red flag in and of itself.

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    TechPrice

    Reviewed Sept. 16, 2018

    EnergySage made the entire process of going solar incredibly easy and user friendly, from inputting basic property details to getting multiple quotes from reputable contractors for reasonable prices. The first solar company I contacted before learning about EnergySage was going to charge over $18k for a small 2.5 kW system. Ended up at $6.6k through EnergySage. Highly recommend!

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    EnergySage Company Information

    Company Name:
    EnergySage
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    3 Center Plaza
    City:
    Boston
    State/Province:
    MA
    Postal Code:
    02108
    Country:
    United States
    Website:
    www.energysage.com