Blue Raven Solar Reviews

Hi Alex, thank you for sharing. We’re sorry to hear about your frustrations and understand how challenging delays and communication issues can feel during a project like this. For clarity, your installation was completed by our installation partner on 11/4, and the system was energized on 11/25. Given the required inspections, as-built permit documentation, and utility coordination after installation, this timeline is actually considered quite efficient within the solar process. That said, we recognize that expectations around communication and transparency are just as important as timelines. We truly appreciate your perspective and will use this feedback to continue improving how we support customers throughout every stage of their project. - Katie G.

Hi Tony, thank you for sharing. We’re truly sorry for the frustration this has caused and understand why this situation feels disappointing. Changes made during installation, especially those requiring an as-built permit revision, should be clearly communicated ahead of time. That is not the level of transparency we aim to provide. At this time, the revision application has been submitted to the local AHJ and is currently marked In Review, with a due date of 1/12. We are actively monitoring the status and will follow up with the AHJ as needed to help move the review process forward. Your feedback is important and helps us identify where communication and coordination need to improve. Our team remains committed to seeing this through and keeping you informed as the final processes progress. - Katie G.

Hi Anne, thank you for sharing your experience! We’re glad to hear our team worked efficiently, prioritized safety, and kept you informed throughout your installation. We appreciate you choosing Blue Raven Solar and are happy to hear the process went smoothly for you! - Katie G.

Hi Judy, thank you for sharing your experience! We’re glad to hear that the crew arrived on time, communicated clearly, and treated your home and pets with such care throughout the installation. It’s great to know they were able to minimize downtime, keep the process smooth, and leave everything cleaned up better than they found it. We appreciate you choosing Blue Raven and are here if you need anything as your project moves forward! - Katie G.

Hi Dustin, thank you for sharing! We’re so glad to hear that our install team made such a positive impression and treated your home and family with care. It’s great to know they walked you through everything and ensured you felt confident before they left. We appreciate you choosing Blue Raven, and we’re excited for you to enjoy the benefits of your new solar system once it’s fully activated! - Katie G.

Hi Sandi, thank you for sharing your experience! We’re glad to hear the installation crew provided a great experience and treated your home with care. We're excited for you to enjoy the benefits of solar as soon as the final steps are complete! - Katie G.

Hi Whitney, thank you for sharing. We’re so glad to hear that the installation went smoothly despite the tough weather conditions, and we appreciate your recognition of the crew’s hard work. We’re sorry for the lack of communication at the end of the day and for the cleanup details that were missed. That’s feedback we’ll be passing along to the team so we can improve. We’re happy to hear you’re pleased overall, and we appreciate you choosing Blue Raven Solar! - Katie G.

Hi Rudy, thank you for sharing! We’re thrilled to hear that our team was able to provide knowledgeable guidance and a smooth, professional installation. It’s great to know the system fit your home and budget well. We truly appreciate your recommendation and are grateful you chose Blue Raven Solar! - Katie G

Hi Kanietra! Thank you for sharing your experience! We’re thrilled to hear that Mike and our team were able to guide you through the design, permitting, and installation process efficiently, helping you take advantage of this year’s tax incentives. It’s wonderful to know you felt supported and well-informed throughout the financing process. We truly appreciate your recommendation and are excited for you to enjoy the benefits of your new system! -Emma A.

Hi David, thank you for sharing your experience! We’re glad to hear that our team provided clear explanations, kept you informed throughout each stage, and delivered professional workmanship from survey to installation. We know solar is a multi-step process, and we’re happy our communication and follow-through helped make everything smooth and straightforward. We truly appreciate your trust and are grateful for the opportunity to work on your home! - Katie G.

Hi Carol, thank you for sharing your experience. We’re thrilled to hear that Garrett took great care of you and made the process clear and pressure-free. It’s wonderful to know our team was able to move quickly with permitting and complete the installation smoothly despite the electrical challenges in an older home. We appreciate your recommendation and are glad the crew left everything clean and in great shape! - Katie G.

Hi Philip! Thank you for sharing your experience! We appreciate your patience with the weather-related delays, and we’re glad our team was able to accommodate your preferred wiring plan to your satisfaction. It’s great to hear that the installation went smoothly and that our crew made the process as comfortable as possible. We’re thrilled you had a positive experience overall! -Emma A.

Hi Daniel! Thank you for sharing your feedback! We’re glad to hear that our installers were friendly, efficient, and respectful of your time. We appreciate your note about the cleanup and will make sure to continue improving in that area. Feel free to reach out with any future questions! -Emma A.

Hi Murugan! Thank you so much for sharing your experience! We’re thrilled to hear that John was able to guide you through the process clearly and professionally. It’s great to know that the installation went smoothly and that you felt informed every step of the way. Feel free to reach out with any future questions! -Emma A.

Hi John, thank you for sharing your experience! We’re glad to hear that the crew was friendly, respectful, and professional throughout your installation. It’s great to know they kept you informed, answered your questions, and delivered an installation that matched your expectations. We also appreciate you noting the thorough cleanup! - Katie G.

Hi Stan, thank you for sharing your experience! We appreciate your patience during the early stages of the project, and we’re glad to hear that once permits were secured everything moved quickly and smoothly as expected. It’s great to know you were happy with the workmanship, panel placement, and cleanup. We’re excited for you to reach final inspection and start enjoying the benefits of your solar system soon! - Katie G.

Hi Jeff, thank you for sharing your experience! We’re glad to hear that everything moved efficiently and that our team made a great impression throughout the process. We appreciate your trust in us, and we’re excited for you to start enjoying the benefits of solar very soon! - Katie G.

Hi Ryan, thank you for sharing! We’re glad to hear the crew was prompt, professional, and communicative throughout the installation. We also appreciate your understanding about the weather delay. We’re grateful for the feedback and glad the process has been positive so far! - Katie G.

Hi Bill, thank you for sharing your experience. We're thrilled to hear that our team was professional, informative, and respectful throughout the process. It’s great to know the installation went smoothly and that you’re happy with your system. We're excited for you to enjoy the benefits of solar soon! - Katie G.

Hi Jose, thank you for sharing. We’re sorry for the frustration and lack of communication you’ve experienced. After reviewing your projects, it appears we’re currently waiting on the as-built permit approval before we can move forward with the inspection. Once that permit is approved, our team will promptly schedule the inspection to keep things moving toward completion. We appreciate your patience as we work through the final steps and have shared your feedback with the appropriate teams to improve communication moving forward. Please reach out at 855-205-2530 if you have any questions. - Katie G.

Hi Blair, thank you for your feedback. We apologize for the inconvenience and the downtime you've experienced. Our Work Orders team has been actively troubleshooting the issue with your system, and we currently have a service appointment scheduled for 11/4 to complete the necessary repairs. We understand how important your solar production is, and we want to reassure you that any lost production caused by system downtime will be compensated for in accordance with your agreement. Your feedback has also been provided to the appropriate management to ensure better communication efforts moving forward. We appreciate your patience and are committed to getting your system fully operational as quickly as possible. If you have any additional questions or concerns, please feel free to reach out. -Emma A.

We're happy to let you know that your final inspection passed on October 31, and we are now submitting the results to your utility provider for approval. We will continue to provide updates as your project progresses and will stay in close contact until everything is fully activated. Thank you again for your patience, and please feel free to reach out if you have any additional questions. -Emma A.

Hi James, thank you for sharing your experience! We’re so glad to hear our crew arrived on time, worked efficiently, and left everything clean and looking great. We're excited for you to start enjoying the benefits of solar soon! - Katie G.

Hi Sheree, thank you for your feedback. We apologize for the delays and frustration this has caused. Our accounting team is aware of the issue regarding your checks and is actively working on resolving it . We appreciate your patience and want to assure you that, in accordance with your contract, you will receive the full amount owed. - Katie G.

Hi Kale, thank you for sharing your experience. We apologize for the frustration and inconvenience this experience has caused. Our accounting team is aware of the issue regarding your concession check and is actively working on resolving it . We appreciate your patience during this process and want to assure you that, in accordance with your contract, you will receive the full amount owed. - Katie G.

Hi John, thank you for sharing your feedback, and we apologize for the frustration you’ve experienced. Our Accounting team has recently undergone changes that have unfortunately caused delays in some of our processes, including reimbursement checks. We understand how important it is to resolve this matter quickly and regret that it has taken longer than expected.

Please rest assured that our Accounting team is actively working to have your refund check sent out as soon as possible. We truly appreciate your patience and understanding as we work to resolve this for you, and we remain committed to making it right. Please contact us directly at reviews@blueravensolar.com for any additional questions or concerns. -Emma A.

Hi Josh, thank you for sharing your feedback. We’re very sorry to hear about the challenges you’ve experienced following your installation. Our utilities team is actively working on moving your project forward with the correct interconnection agreement, and we truly appreciate your patience and cooperation during this process. We also want to reassure you that your billing concerns will be taken care of per your contract. Any loan payments made before your system is activated will be reimbursed. Our goal is to get your system up and running so you can enjoy the benefits of solar. Please don’t hesitate to reach out to us directly at 855-205-2530. - Katie G.

Hi Blair, thank you for sharing your feedback. We apologize for the frustration and inconvenience you’ve experienced. Technician availability in your area is currently limited, which has impacted scheduling times. Please know that our Work Orders Team is actively working to get your system serviced as quickly as possible and will continue to prioritize your request. -Emma A.

Hi Joseph, thank you for taking the time to share your feedback. Your proposal was prepared based on an estimated annual consumption of 10,541 kWh. In response, we designed a system with an estimated annual production of 11,045 kWh, resulting in a projected 105% utility offset. This proposal, along with your Home Improvement Contract, was reviewed and signed by you.

As outlined in the contract, factors outside of our control—such as changes in usage, utility rate adjustments, and weather conditions—may affect actual offset, which is why the 105% offset is presented as an estimate. However, the contract also specifies that we guarantee the system’s production within our calculated estimates. According to your Enphase reports, your system has consistently performed within those estimates and has, at times, exceeded expectations. If you are able to provide your usage data from the past six months, our Retrofit Team would be glad to review it and discuss potential options to further improve your utility offset. Please contact us directly at support@blueravensolar.com. -Emma A.