Jared Galleria Of Jewelry Reviews

I absolutely love the staff at this location. They go above and beyond for their customers. I have been to many Jared locations. Henderson store on Sunset is absolutely my number one location. I travel 2 hours for excellent service. I needed a repair done upon inspection and they made sure it was done before I left to drive back home. Brendon thank you for inspecting my ring and asking for it repaired before I left the area. You are amazing for going above and beyond. I truly appreciate it.

I bought a engagement ring for my fiancee and Ms. ** was very expertise about what I should have and what she thought was nice and quality. I love shopping there and I love shopping with her! I will return and will be requesting her service.

It was the first time we actually stop at the actually store my husband and I were looking for a diamond necklace and earrings that could match my upgraded beautiful wedding diamonds ring, and thanks to actually the guy that help us Name just like my husband Robert, he was such a great man to help us choose our beautiful jewelry that actually look amazing and match perfectly with my beautiful upgraded ring. To anyone that is looking for that perfect diamond jewelry and can afford it please stop by Jared and ask for Robert. He’s such of great sale man. He will help you and with his great knowledge you won’t be disappointed at all… Great nice store. Clean and the atmosphere was great too. I know this review is a little bit late but better late than never… I actually was at the store in December the 10th.. and now my birthday is coming now in February and we are planning to stop there soon again. Happy birthday to me.

I have done multiple purchases at Jared's the Rim in San Antonio and have nothing but positive feelings on all occasions. I like watches (have 3 Movado's and 1 Tag before Jared's) and wanted a Rolex. I could only afford a Pre-Owned Rolex. I discovered that Jared carried a number of quality pre-owned Rolex watches and I found the perfect model in my price range. I spent several hours on their website and others comparing models before I went into the store. I then visited the store several more times deciding if it was the right investment for me. I must say they have a phenomenal website, and an even better storefront managed by a highly trained group of friendly and caring professionals. Each time I visited I was always greeted kindly and never felt rushed or pressured.

To break it down, the engagement ring was purchased first with the Jared's credit card for 0% interest for 18 months in November of 2021. We were paying the amount to have it paid off by May of 2023 to not pay interest. We have been paying the correct amount a month for 20 months now. The men’s band ring was purchased on October 2022 for $$$ and has 12 months to pay it off with no penalty which brings him to October of 2023. When we were purchasing the band we had a 100 off of 300 coupons to use. The back of the coupon card did not state that we had to put it on the credit card but the employee told us we had to, so we did. My husband brought cash with him to buy out the ring that day and the guy said to get the sale you have to put it on the credit card and it'll just take your payments into October.

Jared by Monmouth Mall - NJ did not stand by their work on replacing a gold necklace clasp. They charged over $100 to replace a small clasp. Their clasp broke when I came to get it fixed. The repairman couldn't be bothered to look at it. He just wanted to charge me again. Total ripoff. Don't waste your time.

Bought a ring online from Jared jewelers size 91/2 and they sent me a size 10. Called customer support and the rude woman said to have it resized and pay for it myself. I just paid $800.00 and this ** said I needed a warranty. Called Brett at Creekside in Roseville which is an hour away told him my situation and he told me to bring it in and he'd take care of it. He resized my ring and mailed it back when it was resized next day postal. Thank You Brett. I will only do business with Brett when I buy my jewelry and if it wasn't for him I'd never do business with Jared jewelers EVER AGAIN! Get rid of your customer support team!!! They're rude and useless!!! BEWARE.

My daughter went to get her engagement ring cleaned, she is getting married next week. The woman asked her if she had taken her ring anywhere else, to which she said, "No. My fiance paid for the protective plan why would I?" They couldn't find the serial number on the diamond. After 4 people looking at it and cleaning it one more time. They told her all was good, the ring was very dirty and needed the deep cleaning. She left feeling something was off, took it to another jeweler and it's not a diamond. Needless to say she is beyond distraught and we now have to fight and probably have to hire an attorney. Beware, stay and let them clean your ring. I will now be having my own rings checked by another jeweler.

I purchased a engagement ring online and I needed to return it so I took ring to the Murray UT location and I was treated like a child and misled that was a month ago and I am still waiting for a refund check.

I had a ring sized, in which the size was recommended by management. I paid an exorbitant amount of 82.00, to bring ring from 6.5 to 8, in which I thought should be 7.5. Upon picking it up, it was too big. I wanted it sized to the 7.5. They would only accommodate if I paid another 82.00. Very greedy.