99 Cents Only Stores Reviews

I have not seen your fruit scene shopping bags at your Dallas store for the last couple weeks. Where are they as I have been buying this quality bag for years? They are very well constructed and last forever. Whereas the other shopping bags that you sell are garbage. I bought one a couple weeks ago and the handles tore away after the first time I loaded the bag up. I had to return it to the store for a refund. You had a very good high quality bag that lasted forever so I do hope that it hasn't been discontinued by your store in favor of some cheaply made Disney bags. Yes, I love Disney but in this case your fruit scene bags are vastly superior to the Disney Bags. Load them both up over and over again and see for yourself which is the BETTER bag by far. Thank you.

Why call it 99 Cents store? Almost half the items are 1.99$ and up. Each product that is more than 99 cents has a sticker that says, “An Amazing Value”. I beg to differ, 99 cents is an amazing value. Change the name of the store, it’s misleading the consumer.

Surprised when an older male cashier called me "Darling". I find many semi retired and retired working in many stores which is a given for needed income in these times. They do their best to do their work and be helpful, friendly and efficient. I unloaded my groceries and heard "Hello, darling." I never met this man in my life and I know from his culture as a term of endearment. He worked as a waiter perhaps 30 years ago when I questioned him. It is now 2019. Did he do this to women who are coupled? A woman behind me was a bar tender and called her customers "Honey". I never am disrespectful in my reaction but I found it patronizing. I let him know it was charming and apologized but he was bent out of shape because of the loss of faith in humanity.

This is ridiculous. They should start calling it nothing is $.99 anymore store! I used to brag about it all the time to everyone. I was a loyal customer for so long. Now I can’t stand to even go in there because I’m so disappointed that they’re over pricing the cheapest items. Even the produce I used to get there I can get cheaper at any other store now. They don’t even lower produce pricing that’s getting rotten. They’d rather throw it away. They have cheap slippers and purses that look so cheap they should be less than $.99 and they are Over $3.99. Hopefully they lose all their loyal customers or they need to get sued for calling it 99 Cents only. Then maybe they’ll go back to the original 99 Cents only store that everyone loved. They have lost me for good. They suck now!!

The other day I walked into a 99 Cents Only store in CA to get a small bottle of juice. The price tag read .99 cents, but at the cash register the display showed: Is it OK $1.00 for the item? Of course, I pushed OK button. 1 cent is no big deal, but I just want to understand why it is that way. If it's a normal thing for the company to cheat on customers like that, then remove the word ONLY from the name. PS: BTW, there is no food tax in CA.

I entered the store and was asked to remove my backpack by the cashier. I selected the items I had originally went for and checked out. When I went to retrieve my backpack I was told someone had taken off with it. I have tried on multiple occasions to get compensated for my belongings and now can't get a consumer specialist to return any of my phone calls. I'm livid!

Ok, So I have been fuming about this for a few weeks now. Let me start at the beginning. I used to be a loyal 99 Cents store shopper. Over the past few years I have noticed that they started bringing stuff into the store that did not look like they could be 99 cents nor was it when I got to the register. This was before they were clearly marked. I started shopping less and less when more and more items were not clearly marked and I would get to the register and find out that the price was double what I was expecting (not a good deal when the same bowl at the Dollar Tree is 1.00).

Me and my family have been loyal customers to 99 Cents stores for over 7 years but I've been really disappointed lately because nothing is 99 cents anymore. Everything is $2.99 and over. Even cheap toothbrushes are like 3.99. I'm so disappointed, I liked the 99 Cents store because it was really affordable but it really isn't anymore ☹️. I hope someday they remove their "Amazing Value" prices and go back to being 99 cents only, if they wanna keep their customers???

Hello everyone. I have been a loyal customer of the 99 Cents Only Stores for many years. The pricing has evolved tremendously over the years. For example, I began to see a dozen eggs that were usually 99 cents, be broken in half (6 eggs), for the $1. Now a dozen eggs are over $2 dollars now. And let’s put this out there, nothing there is 99 cents, everything is rounded up to a dollar. So, there is definitively a reason for a business name change, because nothing is 99 cents anymore. That is false advertisement, and the 99 Cents Only store, is long over due for a business name change, that accurately reflects its pricing to the public. They are no longer a 99 Cents Only Store, and should not be advertising to the public that they are.

I am very happy with our 99 Cents Only on Springs Road in Vallejo. When something is more than 99 cents it is clearly marked. And I have learned if a company sends them something they want the public to test, buy a lot because they will be gone quickly. My complaint is in the wine section. There was a wine that had been $2.99 for quite a while. It was marked at $2.99. When I got to the cashier it came up $3.99. Next time I went back it was still marked $2.99 but I wasn't buying. They need to do a better job of having accurate prices displayed on items with no price sticker.

There are so many stickers of $1.99, $2.99 and up it is a disgrace that from a one penny increase has morphed to 100 or more percent increase on a majority of items in the two stores I visit (Tempe and Scottsdale). Furthermore, there are items unmarked in refrigerated or frozen food section. I ended up paying $1.99 for some frozen meal that was not even worth 99 cents! (Tempe, AZ Southern and Rural Rd). The bread and other items have gone up in cases over 400 percent and not worth the price for stale or soon to be stale bread, pastry, donuts, bagels, All bread products from High end bakeries! And the Government says inflation is low. Well the Government should take a hard look at 99 Cents Only Stores in the past two years, 100-400 percent inflation!!!

99 Cents Only Stores have been the only dollar stores I've patronized for years. I have shopped in several locations here in Phoenix and the surrounding area and I have never been disappointed. I wonder if those who complain about the stores have compared them to other 'dollar stores' because that is where 'the proof of the pudding' is! If something is priced higher than 99 cents, there is a reason for it, and you can choose to purchase it ~ or not! The only signs I have seen are the ones that say if there is not a different price on it, then it IS 99 cents, and I have never been charged more 'because we ran out of stickers' or for any other reason. I have also never found any of my purchases to be of lesser quality. Some people are not satisfied with a 'good deal' and they want it to be 'an even BETTER deal!' Life is too short; be happy with the 'good deals'!

I purchased Christmas items at the Chino Ca store on Central & wanted to exchange/return with receipt at Ontario Ca store #376. After waiting approximately 30 mins for a manager I was told couldn't return or exchange seasonal items & couldn't get cash back with receipt. Problem is there's no signage posted about seasonal items policy & lack of refund policy is posted on receipt only after you purchase the items. The manager conveniently pointed out sign next to register which is hard to see! After much discussion the manager gave me $20 cash & $15 on a gift card as a compromise after my exchange with other items. As a 20 year business owner, I suggest making policies visible for customers to see! I only received what I did because nothing was posted!

I’ve been shopping at these stores for years. It was the talk of the town and even in the news for its bargains way back. Long gone are the insane random bargains of yesteryear and now the products are generally low grade and compete with retail stores. I use to walk in expecting something special every so often. Now those special items rank in with not so special prices and look like reject products. Also now more and more the staple items I go there for are doubling in price even this week the bread and bagels doubled.

I was just at store #207 at Glendale, AZ and I found some items without pricing or sign scanning for more than .99. I informed them of the issue and “store manager”- Jenny as she represented herself- refused to honor the price and her excuse was that she ran out of stickers. She said that even though items are priced higher and unlabeled they do not follow the policy of pricing everything .99 unless labeled differently. This is absolutely false advertising and the company’s management is very disappointing and poorly trained in customer service. I hope they fix this as I will be letting my family and friends know of their deceiving marketing tactics. Also, the 888-phone provided is useless as nobody answers or bothers to call you back. Sad this used to be my favorite store. Disappointing experience and appalled at managers lack of professionalism.

I'm through with 99 Cents Only Stores for one simple reason: it's not 99¢ only anymore - although they still advertise that they are. When I went in the last few times, I found many higher priced items - some marked, others less prominently marked. In any event, I've had issues with 99¢ only when they changed their prices to 99.99¢. I'm not a fan of false advertising. Especially false advertising that is allowed to get away scot-free. From now on, there's a 'DOLLAR STORE' right next to it where I'll be spending my bucks.

There are so many things WELL above 99 cents now and I think they should be sued for false advertisement. There are signs painted everywhere saying “99 cents only”. THAT IS A LIE. What a scam! I am shocked that there is no lawsuit that has taken them out yet.

I attended the District Manager meeting in September of 2018. A very valid question was raised and that question was "If an item is not marked with a yellow sticker and rings up as more than 99 cents, the store will honor the 99 cent price. I looked at the salad packs and it stated that the Caesar Salad was $1.99 but there was not a sticker on the Asian and Mexican Salad Kits. I took pictures for proof and I went to pay for them and I asked that they scan the salad. It rang up for $1.99. I explained what we had discussed at the meeting, they called the "acting manager." Her logic... well there is a sign stating that the Cesar Salad is $1.99... so that answers everything... no it doesn't.

I had been shopping at the 99 Cents Only Stores for a very long time but the prices keep going up. It is getting harder and harder to find anything for 99 cents at the store. I think the store is in violation of laws by claiming they're 99 cents ONLY. I think there should be a lawsuit brought against this company. If they’re not 99 cents ONLY THEY NEED TO CHANGE THEIR NAME. Time to start giving my business back to the honest DOLLAR TREE.

I shopped at the 99 Cents store in Barstow, CA. I needed some assistance. Fortunately for me Ms. La Wanda ** was more than willing to assist. Ms. ** provided me with excellent customer. Her knowledge of the store and friendly attitude was such a refreshing experience. It is employees like La Wanda ** that keep a customer coming back again and again to the 99 Cents store. If there are ever openings for a store manager... Ms. ** IS IT!!!

I went to my local 99 Cents Only store that I always go to. I was looking around at their “fresh produce”. There was many rotten fruits. I talked to the closing manager Shannon or Sharon. I’m not 100% sure. She said there isn’t anyone for produce so she will get around to it later. I went back to try to find some good fruit but found nothing but rotten veggies and fruit. I went to the front and had them call her back up. I told her the situation and it needs to get addressed immediately. It’s a health risk. She began to tell me that she is very busy and will have the produce guy do it whenever he comes back to work. I told her just have one of the other workers go back there really quickly and just put the rotten food of to the side. She then had the nerve to tell me I’m more than welcome to do it myself and continuously rolled her eyes at me the whole time.

The 99 Cents Only Stores should be investigated as a public health risk. I am offering this documentation in the hope it will help bring enforcement and lawsuits to the company. This company is starting to cross a very serious red line into what might be considered illegal. The 99 Cents chain stores are offering "Fresh Produce". I am using this term with total skepticism. The produce there is rarely fresh and apparently the company believes perishable produce is to be handled in the same manner as merchandise.

WHEN YOUR GOVERNMENT DOES NOT PROTECT THE CONSUMER! They should not be allowed to keep their name, simple items that use to cost .99, now cost double! A lot of seniors are stumped by this inflation and are forced to look for sales elsewhere because the 99 Cents Only Store is no longer a discount. It was worth getting a random piece of spoiled fruit in your bag when it was a discount, however, why would you pay full price for damaged or soon to expire goods? The 99 Cents Only Store overstepped its boundaries, forcing consumers to look for sales at regular retailers. The service is poor, the lines are long, now consumers are not willing to spend as much and many have just been turned off by their sneaky way of increasing prices meanwhile insinuating (by name) they offer the same service of a 99 Cents Only Store, and they do not! This definitely a case of FALSE ADVERTISEMENT!

You have to be very careful with the products and prices. After you pay for your items and in case they are not .99c they will not give you your money back. Cashier took me to another register and told her she wants her money back. First she ignored me for few minutes and start taking care of the customers, finally I complained and asked her to process my refund, then she turned to me and said, "Do you want to shop because I can't give you your money back." I said, "No I do not want to make any purchase. I want my money back," she kept arguing with me for few minutes. Finally I asked her to call the manager because I do not see any sign saying to refunds anywhere in the store. She was upset with me telling me, "Next time open your eyes and be smart when you shop."

I am very disappointed that the 99 Cents Only Store is getting away with selling items for more than what the name of the store is. I believe that it is fraudulent when the name is 99 cent only, but are allowed to sell items for $1.99 - $10.99. It is false advertising! I enjoy shopping there but will not ever pay more than $.99 +tax items. And I think that if other consumers would do the same, they might go back to selling just 99 cent items.

Fantastic bargains can't be beat with produce (fruits, vegetables, frozen and dairy). I love this place. The staff is always friendly and the place a joy to walk through. Thank you 99 Cents Only for showing the world we can have food at an affordable price.

I have shopped at 99 Cents Only Stores for about 15 years. I used to shop at Dollar store but found the lines long and stores messy. 99 Cents has now a variety of items such as produce, dairy, health drinks, cards, school supplies, spices, etc. I shop in Clovis, CA and Fresno, CA at the Bullard store. The stores are clean, fully stocked and the employees fast and friendly. Any items sold for more than 99 Cents are marked with stickers and signage.

I purchased two packages of underwear at the Valencia, CA store for 2.99 each not realizing they were boy shorts, not briefs. When I tried to return them (not even return them, I was going to exchange for other merchandise), I was told it was past the 9-day policy and I couldn't exchange them. NINE DAYS! That is a ridiculous policy! The packages weren't even opened. I have been a regular customer for decades, and I'm extremely upset. I have a VERY limited income of $800 per month and the $7 I spent on these is now lost because I cannot use them. Keep in mind also that I've returned items well outside this 9-day policy and never had a problem before. I will not be shopping at the Valencia store again.

I went to the .99 cent store to do shopping for a few items for work and myself. The final cost of my purchases as much higher than I expected. When I returned to work I looked at my receipt more closely and realized I had been charged 4.99 each for pillows and 3.99 each for cat food. When I walk into the 99 cent ONLY store, I expect everything to cost 99 cents or less. This is false advertising!

I have been shopping at the store on Marks street for years. Today I was treated by the manager like I was an idiot. I was at the store when it opened today and went by the cooler section and grabbed a few of the Kraft packs of the sliced cheese. At that time there was no sign stating there was a limit. So I continued with my shopping and when I got to the register I heard the cashier tell the customer in front of me that there was a limit on the cheese. Both of us told her that there was no sign so she said that the manager came and told her that he placed a limit sign up but this was after we had the items in the cart. So the manager told her it was okay for the customer in front of me to have the 4 packs.