BISSELL recalls multi reach hand and floor vacuum cleaners

Photo source: CPSC

The battery pack can overheat and smoke, posing a fire hazard

BISSELL Homecare of Grand Rapids, Mich., is recalling about 156,600 BISSELL brand multi reach hand and floor vacuum cleaners sold in the U.S. and Canada.

The battery pack can overheat and smoke, posing a fire hazard.

The firm has received 17 reports of the vacuum cleaners smoking and emitting a burning odor. Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries.

This recall involves BISSELL multi reach hand and floor vacuum cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V.

“Multi Reach” is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors.

The model numbers are printed on the product rating label located behind the dirt tank.

The vacuum cleaners, manufactured in China, were sold at Lowe’s, Macy’s, Kohl’s, Target, Walmart, Best Buy and other stores nationwide and online at www.bissell.com, www.amazon.com, www.hsn.com and other online sellers from August 2016, through December 2022, for between $110 and $270.

What to do

Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum.

Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.

Consumers may contact BISSELL toll-free at (855) 417-7001 from 9 a.m. to 9 p.m. (ET) Monday through Friday, 9 a.m. to 8 p.m. (ET) on Saturday, by email at RecallNA@bissell.com or online at www.BISSELL.com/recall for more information.

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