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Nutro Dog Food Reviews

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About Nutro Dog Food

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The Nutro Company has been committed to creating natural and delicious dog food since 1926. As pioneers in the natural pet food industry, each ingredient is carefully chosen with a purpose, to provide the best nutrients for man's best friend.

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Pros
  • Lists meat as first ingredient
  • Suitable for all life stages
  • Grain-free options
Cons
  • Contains meat meals
  • Difficult for some dogs to digest

Nutro Dog Food Reviews

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    Page 22 Reviews 2930 - 3080

    Reviewed June 22, 2008

    I was a Pet Nutrition Specialist and trainer for Nutro for 4 years. I started hearing rumors about the food in February 2008. A customer in the Layton, UT. PetsMart told me they had found, what looked like to them, metal shavings, in their N/C Large Breed lamb and rice food. I immediately contacted my supervisor who denied anything was wrong with the food.

    Once I got home from work, I checked the Consumer Affairs website, and sure enough, there were numerous complaints. I immediately took my 5 dogs to the vet along with my son's dog. The vet told us to change foods that day. 3 of the 5 dogs were diagnosed with congestive heart failure, one of which, was also diagnosed with adrenal insufficiency. One was diagnosed with elevated liver enzymes and bladder crystals. My son's lab was diagnosed with gastritis. (All 6 dogs had normal vet exams the prior year). My 4 small dogs were eating N/C Senior small bites, my lab was on Max large breed adult and my son's lab on Max weight management.

    I continued to work for Nutro until April 2008, when the complaints got to be so numerous and so many of my customer's dogs were getting sick, I could no longer live with the fact that I was promoting a food that was making people's dogs and cats sick (or worse, making them die.)

    My four small dogs' health continued to decline. I called Nutro several times begging for them to be honest with me so I could advise my vet on how to treat my pets. The only answer I could get was, A rival pet food company is using ConsumerAffairs.com to bad-mouth Nutro and that NO complaints had be filed thru their office.

    On Memorial Day, my 10 yo chihuahua coughed so hard from the congestive heart failure, her eye came out. We had to rush her to the ER Vet. Then the pancreatitis worsened and my Cubbie-girl passed away on 6/20. Boy, my 8 yo male pom, also passed away from the congestive heart failure. Five of the vets we've seen, blame it on the food. I've been told they are seeing a huge increase in Nutro-food related illnesses.

    I've also been told, It is absolutely suspicious and highly unlikely for 3 out 5 dogs, of different breeds and ages, living in the same home, to have the exact same diagnosis and symptoms without outside influence. My other two dogs, a pom and chihuahua are not likely to survive either. I was also told the average life span of chihuahuas and poms are 13-16 years. My two dogs died long before their time.

    The two labs who were exposed haven't been affected as much as the 4 smaller dogs, but did have gastroenteritis and had to be treated and will continue to need lab work to monitor their heart, liver and pancreas functions.

    Nutro needs to be honest and come forward with the origin of the contamination so we know how to treat out pets.

    Thanks for your vote!

    Reviewed June 20, 2008

    I started feeding Nutro Natural Choice Lamb and Rice to my 2 Alaskan Malamutes that are 2 years old. I had previously been using Kirkland Lamb and Rice. I slowly started mixing the nutro with the old food. After 2 weeks they started vomiting and developing diarhea. Whenever I would take them off the Nutro they would be fine. I phoned Nutro and Pet Club in Fairfield, Ca., and they said they haven't received any complaints and the food is very safe. They said I must not be slowly mixing the new food with the old.

    2 weeks ago I started SLOWLY mixing the food and guess what..they developed diarhea again 2 days ago. TODAY I FOUND 5 NYLON FISHING STRINGS about 1 inch long in the food. I do not have the bag of food so I cannot give lot #'s to the company. Both my dogs are acting more lethargic and not as hungry. I phoned Nutro again and Petclub and they gave

    and they said they have not received any complaints. ( which we all know they have ).

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    Reviewed June 19, 2008

    Update to Bonnie in Hawaii Bonnie died today. Nothing the vet or I did saved could save her. I have ordered a copmlete autopsy and analysis of the food. With results, I'm going to seek a law firm to start a class action law suit against, Mars (parent company) and Nutro. Will keep you posted on results.

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    Reviewed June 19, 2008

    My cat has been on Nutro products for 6 years now and always has been healthy. Then when I went to buy another bag of food, this time Senior type, she started burping and getting lethargic. I was changing her over gradulally so that isn't the reason. She is acting like she is going to die and I'm so glad that I found your website to see others are experiencing the same thing. When I called Nutro they acted all innocent and didn't know why I'd be having a problem. I'm going to buy her another brand of food right away.

    so far I'm only out the food that I've bought, but it has been mentally stressful to see my pet going down hill for no reason. She'd just been to the vet and had gotten a clean bill of health right before I changed her food.

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    Reviewed June 19, 2008

    My dog has also suffered from eating the Nutro Ultra Small Breed food. Nutro also told me that they had never heard of this problem before. I just submitted a complaint with the BBB. I suggest that everyone do that as well because the more heat that Nutro feels, the more likely they'll do something about the problem.

    My dog had the same issues that most people are describing....lethargic, vomiting, excessive urination and bloody diarrhea. I took her off the food and a miracle happened! She got better. WOW! It doesn't take a rocket scientist to figure out what the problem was.

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    Reviewed June 18, 2008

    I have been buying Nutro Max Chicken & Rice Small Bites for my Jack Russell terriers for the past 3 years. The last bag I bought was a new design. My female, Bonnie, started having severe diarrhea and vomiting, shaking and lack of appetite. Found the Consumer Affairs website to see if there had been any complaints about it. There were PLENTY!!

    Took both dogs off the food and to the vet immediately. Bonnie has lost a total of 6 lbs. (Originally 21 lb dog) She has kindey levels that are off the chart according to my vet. She is currently on boiled chicken and flax seed meal tea to bring her kidney levels down. My male, Clyde, seems to be OK. He had some vomiting, but nothing like Bonnie's. Called Nutro Max to lodge a complaint and was told they haven't had any complaints like this. Liars!! Just look at the Consumer Affairs website! My dogs could have died from the food I was giving them. Bonnie is still not out of the woods yet.

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    Reviewed June 12, 2008

    November 14, 2007 my then 2 yo Rat Terrier started to have problems with his eyes at first it was thought maybe allergies but after vet examined knew he had lost his vision. On the 14th I got a new batch of Nutro venison and brown rice and also high energy food in and fed out that eve and the very next day I could see he did not feel well. On Friday 16th he had a discharge coming from his eyes. By Sunday the vet was called re: he couldn't see things bumping into things in the house and he as staying under the bed. On Sunday called vet got ointment and went into see vet on Monday. He told me he had inflammation of optic nerve and retina and anterior uveitis. Ordered blood tests, cbc, chem profile, tick borne and fungal series. All came back unremarkable and negative. Started on antibiotics and prednisone. also given drops.

    Then went back on the following thursday for results and see how he was doing. Vet had no idea nor does he now of why he is blind. He even did a toxoplasomis test but it was negative as well. He is completely blind in both eyes. The other thing is that my daughters dog ate the same food and he started to vomit ever day when she got a new batch in as well. then his eyes turned red. When she switched him to another food they are much better now. I have the address and contact info for Nutro but I couldn't find it right now.

    He is blind at 2 yrs old.

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    Reviewed June 12, 2008

    I am a breeder. I have seen many complaints on Consumer Affairs site about Urinary Tract Infections in dogs that are fed Nutro Products. I have several dogs with UTI and blood in the urine that are fed Nutro Products. Nutro denies any problem. My dogs are on meds and I have switched food.

    Vet bills and sick dogs. Nutro is not willing to acknowledge the problem.

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    Reviewed June 10, 2008


    2 puppies ou of litter died ($1,300 per pup) after feeding Nutro puppy. Symptoms were Vomitting, diarrhea, lethargic. Mother dog also got sick after eating Nutro Puppy. As soon as we switched food other pups got better. Vet bill way up.

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    Reviewed June 10, 2008


    My dog has been eating this food for about 1 year. He would often spit up but we just thought he ate too much. Then he got violently ill throwing up for the entire weekend. We went to the food store to get a refill of food and the supplier said there were production issues with this brand so it would be some time before the refill. After doing research and determining other dogs were getting sick we discontinued the food. He slept through the night and has not gotten sick since. I find it alarming that if I did not take this path the vet would have cost a great deal of money. Our animals cannot talk to us and tell us the food is bad. He did not eat for some time but we just left the food there thinking that he would eat when hungry. He got so hungry he ate and got sick again. It is discouraging to believe more cannot be done to help consumers!

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    Reviewed June 9, 2008


    Because I live on a military base in Italy, my choice of dog food is limited to what is offered at the base commissary. I thought that Nutro was a natural based dog food and better than Purina and the others offered. Both of my Italian Greyhounds have been on it for a couple of months, they are on their second bag. I thought the yard started to smell funny after they had been on it for a couple of weeks.

    I noticed that they threw up regularly, particularly the 9 month old IG. But it got worse this morning when he woke up and started to whine for no reason. He was clearly in pain, if he stood up his back legs shook, then he would go lie down. He has been lethargic all day and has passed four bloody/mucus filled stools.

    I have been researching Nutro for a couple of days now and am disgusted to find that so many problems may exist with the food and I had no idea. I am detached from all of the press stateside and I am very upset no effort has been made to alert military families overseas of a possible problem.

    Upon realizing the root of the problem, I sat down and placed a very expensive, high-quality dog food order on the web. Now I have to wait two weeks for it to arrive and in the mean time I will be boiling daily chicken and rice meals for my boys.

    I am hoping there will not be any long-term health consequences for my boys. They are both Italian Greyhounds from stellar blood lines, they are also both membrs of my family and I and my children love them immensely. I am glad we caught this in time, unlike some of the others who have reported very serious illnesses or even death associated with this brand of dog food.

    If the FDA is examining Nutro, they need to move quickly, it is hard to tell how many people at overseas military bases are feeding this crap to their dogs and possibly killing them.

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    Reviewed June 8, 2008

    Purchased dog food that made our dog sick.

    We fed our Lab Lamb and rice Nutro for 12 years.He was fine until his 12th year and then became ill for unknown reasons (2005) He drank massive quanities of water, and vomited frequently. Because of his age and unknown illness,our vet suggested to us to put him down.

    We now have a Dashound puppy which we acquired a couple of months after the passing of the Lab. Prior to the purchase of the Dashound, we learned of a problem with the Nutro Lamb and Rice. We fed the Dashound Pup a different brand of Puppy Chow until he was abouth 6 months old. Nutro had assured the public that the problem with the Rice had been solved and the dog food was safe for Canine consumption.We put our 6 month old Dashound on Nutro Lamb on Rice Formula for Puppies.

    Our Dashound is 3, and has been vomiting frequently for about a month, and has had loose bowels. We didnt think much of it, as Dashounds are dogs who go to ground and may ingest many unappitizing items. It never occured to us that it could be the dog food.

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    Reviewed June 7, 2008

    Just an update on my dog. I posted about three weeks ago that my dog has suffered chronic pancreatitis for the past eight months. (The vet checked his pancreas levels regularly and they were always very elevated, along with abnormally high liver and lipase levels.) After seeing this website, I immediately stopped feeding my dog Nutro.

    It has been three weeks since feeding him Nutro and the doctor was shocked by his bloodwork results. His pancreas, liver and lipase levels were all normal. She repeated to me twice that she was shocked after eight months of consistently high levels. I believe it was due to the dog food. My dog is now off the medication he had been taking twice daily for his pancreas. I just can't believe there has not been a recall on this yet! I have told every dog owner I know to stop feeding their dogs Nutro.

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    Reviewed June 7, 2008

    2 days ago i started feeding my dog nutro natural choice lamb meal and rice formula my dog got very sick throwing up runs very week took to vet still there not sure how long they need to keep him but vet bill going to be very high im sure he looked like he was suffering from this. i was stupid for changing his food and its costing me dearly and watching him suffer is the worst

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    Reviewed June 5, 2008

    I was feeding my Chocolate Lab Nutro dry dog food since I got him in November of 2007. He was fine & healthy until around April of 2008. He started vomiting, had loose bowl movements & was very lethargic. It really worried me, so I took him to the Vet. They kept him that day and for 2 more days after that.

    He was diagonised with Pancreatitus and when he was hospitalized for the 3 days he was on Antiboitics pills for vomiting, and an IV. When I brought him home he was much better almost back to normal. He was sent home with prescription diet food and did very well on that. When he was done with the prescription food he could go back on his regualar diet(which was Nutro).

    Again he got sick after I started feeding it to him. I had to take him back to the Vet again & they did more testing. This time they said it was not Pancreatitus, but gave him Antiobotics any way. That week he got sick a 3rd time & I took him back to The Vet again. IV, Meds and another stay at the Hospital.

    I took him off the Nutro & He is much better. I chose to go with a Holistic food after that & he is well. I would have never known this had I not looked on the Web Site. I probably would have kept feeding him the Nutro and who knows what would have happened to him. I hope for the sake of others and their pets that they remove this food from the store shelves and do a recall. My Vet bills have been astronomical around $2000.00 plus what my Dog has gone through. I would hate to have any other Dogs & their owners have to have this happen to them. My Dog was lucky he survived this, but who knows what future damage has been done.

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    Reviewed June 4, 2008

    Our beloved Russian blue female cat, Titian was a healthy, indoor spayed cat born around Aug./Sept. of 91. Determined to keep her healthy, I did try to feed her a premium brand of cat food. After trying a few brands (wet and dry) she preferred the Max cat kitten wet and dry.

    So through each stage of her life from kitten to adult to senior and senior light we fed her the Nutro Max cat dry food. She was very healthy, never sick. Once in awhile she might throw up but I thought that was typical cat thing. She'd only had an elimination problem if 1. she was mad at us for being on vacation or 2.moving to a new house, new baby.

    Then around the time of our remodel, 2006 I noticed an increased need to drink more water. By the time I thought of calling the vet, she seemed to stop doing that. Then in Nov. 06 we had her in for her normal pet check up (senior cat every 6 mon. or so). The vet said she had gone from 11.1 lb. to 5.45! We had also noticed she was rejecting the crunchies which she loved her whole life. The vet could not determine what it was at first: cancer, thyroid problems or chronic renal failure. We took a step by step approach and finally after bloodwork and much expenses she diagnosed her with chronic renal failure.

    I didn't think anything about the tainted cat food since Nutro Max cat wasn't on the list and she didn't die suddenly like others...but now in retrospect since she was healthy and I did everything right by her, maybe the nutro slowly destroyed her system. Isn't that a coincidence that she fell ill around the time this horrible news was breaking?

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    Reviewed June 4, 2008


    In addition to my previous post June 1, as of today, June 3, I have filed a report with the FDA for my area. Please do the same in your areas. It must be done by phone, or at least in my area it does. The number for you to call for your area is available online at the FDA site, Animal Feed.

    Let's keep the ball rolling on this. It is too serious to just let it go.

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    Reviewed June 2, 2008

    My 7 year old Sharpei has been on Nutro dry food since he was able to be weaned. About 6 months ago, we noticed he was losing weight and having very soft stools (sometimes diarrea. He was also ALWAYS thirsty with a lot of gas. He went from 62 pounds down to 40 pounds. The vet was perplexed and did a lot of blood work that was normal.

    We finally did a pancreatic function test and found him to have EPI, which is a pancreatic insufficiency. He is now on enzymes with his food. We changed his food in April to Beneful, but he developed a horrible smell (Petsmart told me that there is a lot of garbage in Beneful that probably caused the vile smell).

    We went to switch to Nutro and bought a small bag. When we went to our normal pet food store that we have ALWAYS bought our food at, we were told that they no longer carry Nutro and never will. We explained our dogs symptoms and they were not surprised. Pancreatitis, if not treated can lead to EPI. We believe our dog developed this condition due to his Nutro food. He was on the chicken and rice and then on the sensitive stomach Nutro.

    My dog has suffered with this condition and will now always have it. He will be on enzymes the rest of his life.

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    Reviewed June 2, 2008

    I'm sorry to say we had to have our cat Bobbi euthanized this weekend. One Friday she became very listless and had difficulty breathing. We rushed her to the Emergency Animal Hospital in Grand Rapids. The labs and xray indicated liver failure. They tried to hydrate and use medications to retore her liver enzymes.

    However, the next day they indicated Bobbie would need a feeding tube and exploritory surgery to verify the diagnosis. We had already spent 1500 dollars and it would cost another 3300-4400 dollars for the surgery. It would not cure Bobbi's illness. At that time we decided to have Bobbi euthanized.

    We are not really sure why Bobbi developed liver disease. The only change we had made was to put Bobbi on Nutro cat food. We started with a 5lb bag and when the cats ate it okay we bought a 20lb bag. Two weeks ago we opened the 20lb bag and started feeding the cats from this bag. We set out a large feeder that does not need refilling but about every 1-1.5 weeks.

    When we returned from vacation I just assumed the food dish was filled by my brother just before we returned home, but it wasn't. The cats had stopped eating the food. My other cat, Missy did not get sick but she eats table scraps and Bobbi would never eat anything but cat food. I guess Missy ate enough table foods to sustain her.

    Two months ago we had also put our 14 year old poodle, Mike on the Nutro Max for older dogs. It's true that Mike wasn't doing well before the food change but he did develop the soft bloody stools and increased vomiting as reported by other consumers. Also, one of our bloodhounds had diarrhea this past month and one of them vomited a couple of times. Well, enough said you can check the consumers report for yourself. As of Sunday all our pets have been taken off Nutro and placed on another brand of dog food.

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    Reviewed June 1, 2008

    My Shih Tzu has been fed Nutro Chicken & Rice with Oatmeal Dry Dog Food exclusively since I purchased her when she was 3 mos. old. She is now 4 years old. A couple of months ago she started to have very soft, shiny bowel movements with an increasing amount of blood. This happened off and on until the last bout which kept her and I up all night as she had to go every hour with an increasing amount of blood and she also vomited twice. I took her to my vet immediately and was advised to take her off of the Nutro Dry Dog Food. They also looked at the sample I took in and said it was grainy, like corn meal with lots of blood. They have sent a blood sample out to be tested for gilardia even though they felt her problem was food induced.

    I brought her home and fed her only rice, that I cooked, and cottage cheese along with an antibiotic the vet prescribed as a precaution. That very night, Friday, she slept all night with no bloody diarrhea since I stopped the Nutro. From Friday afternoon until today, Sunday, and she is fine. She is playful again, no blood or diarrhea, sleeping all night -back to her old self again!

    I am so angry about this! Here I thought I was doing the right thing by only feeding her the dry dog food, no table scraps, treats, etc., and instead, I was poisoning her.

    My previous Shih Tzu died from bladder and kidney problems. She had totally different symptoms from this but because of her difficulty I am especially particular about what my present dog eats.

    How can a company that had built up a trusted reputation keep saying it is nothing they have done? These instances are not just coincidental.

    My son changed his dogs over to Nutro, due largely to my urging him to do so, but he is now changing them to something else, too. His dogs are not having problems but why wait until they do!!

    Never will I go back to Nutro. I am just thankful that I didn't have to go through what many others did. It is especially hard on the older dogs. I feel so bad for the ones who lost their dogs.

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    Reviewed May 30, 2008

    Now that I have read through this blog, I am convinced I've killed my Suzi, by feeding her Nutro. I have been a Nutro fan for over 10 year and officially Suzi's diagnosis was Kidney disease. But like several others writing here, I ignored or didn't think much of the occasional vomit & diarreaha. I did notice that last bag of food did have a different color and different smell and after that bag was gone, we decided to end Suzi's suffering. by then she had gone blind (pressumably caused by the kidney disease), drank gallons of water a day (she was a 15 pound Lhasa Apso), and she would just cry and cry the rest of the time. I did not contact Nutro; I pressumed kidney disease was a good diagnosis...but she was only 10 and I thought I would have her until age 13ish.

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    Reviewed May 30, 2008

    On October 14, 2006 our dog who was usually perky and feisty, seemed rather lethargic. I thought perhaps she had eaten something that made her feel poorly, since she was 10 months old and still a chewer. I took her out to play and she just layed down right on the ground. She had also vomited some frothy bile that morning.

    When I took her to the vet, her gums were nearly white and her hemoglobin levels were low enough to warrant a blood transfusion. Having no money to do this, and having no guarantees that it would work, or even any type of diagnosis as this was a real mystery, we opted to feed her a diet that was high in iron and give her some medication for a start. She ate only liver and a special high iron canned food for a few days. She actually improved over the next couple of days and her hemoglobin levels went up.

    Then, on October 19, 2006 she acted very confused and didn't seem to know us or even where she was anymore. Her levels had dropped to a place where most dogs wouldn't even still be walking around. It was time for her to leave us. We said our goodbyes, and went home to grieve and try to understand what had just happened.

    We never had any answers....until the dog food recall made me suspicious. We were feeding her Nutro Natural Choice, Lamb and Rice and mixing it with some canned Nutro Natural choice...but I do not recall anymore which cans we had been using...it was a variety. We had been feeding this particular food for about a month because we had moved and it was harder for me to get to the store that carried the better premium food she ate previously. Since her death occurred a couple of months before the tainted dog food story hit, I wasn't positive that she died from the food, but I have always suspected it. Now that I am hearing there are more and more people saying their dogs died unexpectedly while eating Nutro dog food, I feel quite certain that this is what killed our sweet girl.

    Our total cost for this horrible ordeal: $1100, including her cremation, and 6 devastated family members.

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    Reviewed May 29, 2008

    Heard that [they] were having problems with dog food. My dod died last night. Looks like he had a siezure.

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    Reviewed May 29, 2008

    On Feb.11, 2008, we lost our beloved corgi, Duke, to liver disease and the vet suspected cancer as well. We got Duke as a ten month old puppy and he had a very sensitive stomach. Our former vet recommended Nutro lamb and rice. Throughout the years, Duke would inexplicably vomit bile and have diarrhea. Last Christmas, Duke got sick for three days, lethargic, vomiting, not holding his bladder, diarrhea, etc. It was the beginning of the end for him.

    On Feb. 8, my son said Duke was sick again. We took him to the vet and based on the test results, treated him for the diagnosed kidney disease w/infection. The vet also suspected cancer but didn't confirm so we could treat the kidney disease and try to get it under control. The vet told us that Nutro was suspected to cause disease/cancer. Duke died in our arms and I am convinced it was due to the Nutro, especially as I read of identical problems others have had with Nutro.

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    Reviewed May 29, 2008

    Since my Dog was a puppy I've always fed him Nutro brand dog food. I trusted the brand now for 4 years but I will never feed him that food ever again. In March Nutro took the Lamb Meal & Rice for Large Breeds off the shelves at my local Pet Superermarket. I asked the Manager why and he told me that Nutro was having an issue with the rice. Appearantly they get this rice from outside the country, from China infact.

    With that I was told to get the same version of the food (but not for large breed) until they came back with the old food I fed my Dog. They advised that the food would be available in a few weeks. Needless to say, my Dog hated the new food. He wouldn't eat it unless he was really hungry and when he did he was never satisfied.

    Within the next 2 months I went back to store many times to speak to someone from Nutro. They told me when a Nutro rep would be there to speak with. When I asked her if the food formulation was exactly the same she told me yes. I explained to her my concerns & with that she told me to put him on Dental care. I thought that was a bit odd.

    Within this whole time frame my Dog's bowel's were never the same, & he was throwing alot up more then normal(he has a sensitive tummy to begin with). As time went on he got worse, throwing up 2 or 3 times a day so it was time to take him to my vet. After $300 worth of tests my vet came to the conclusion that it must've been the Nutro food. Now my Dog is eating w/d prescription soft food & soon I'll have him back on dry food. My vet recommended Science Diet Lamb Meal & Rice.

    In conclusion, I plan to go back to the pet store & explain to them what has happened & ask for a refund on the food I have left. If there's an issue with one formulation of their food why wouldn't their be an issue with another? It's appauling to me that they would even continue to stock any food on the shelves at all.

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    Reviewed May 28, 2008

    My 6 year old greyhound has been on Nutro Lamb and Rice for about 6 months, she has been doing fine, recently she started scratching from head to toe. The only thing I can attribute it to is the Nutro. We've taken her off of it, and after reading all of the horid things that these dogs are experiencing, we won't be putting her back on it!

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    Reviewed May 28, 2008

    I have been feeding Nutro to my dog's (pomeranians)for over 10 years. Never have had a problem except the last few months. I first noticed the smell of the food smelled fishy when I opened it. (senior)Which had never smelled in the past of that. I of course just figured it must be a new formula.

    Then my 10 year old male goes into these coughing fits, out of the blue. My 3 year old female HATES the food, but will eat it when she gets hungry enough! And my 7 month old female puppy has been throwing up the last couple of days, not knowing why I just called my Vet. And all 3 have the WORST smelling breath! Are'nt puppies supposed to have awesome breath? Now I find this information on my computer, and it all makes sense to me. I feel just terrible now. No more NUTRO in my house!

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    Reviewed May 28, 2008

    I just wanted to post an update in regards to taking my dog off nutro. I did some research, spoke to a local petshop, and tried some samples. I decided to go with the canidae lamb and rice. Well, it was a total turn around within 3 days she was back to normal.. with rediculous energy. Her stool is solid again and shes back to being a happy pup. She seems very happy with the food and I'm relieved shes eating something safe.

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    Reviewed May 28, 2008

    I have been giving my dogs Nutro or Nutro Max foods for over two years and always thought the product was great. I have switched them between the two Nutro types several times based on prices, coupons, etc.

    Last month, I switched from a Nutro food to a Nutro Max food due to a sale in the store. I mixed the two gradually, but over two weeks later my dogs still had diarrhea. SEVERE diarrhea. I have never had any problems before, so I can only assume something happened to this particular batch of food. I quit feeding it to my dogs and they were fine. Fortunately, my dogs did not have the severe reactions some other consumers experienced.

    I may try Nutro brands again, but I will wait several months before giving it to my dogs!

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    Reviewed May 28, 2008

    I had a very similar experience as Cynthia of Anaheim CA (04/27/08) with the Nutro Max Cat Gourmet Classics Lite. The packaging had changed and I was told that the formula was the same. It smelled strange when I opened it and my cat, who had always preferred Max Cat to all others, started avoiding it.

    Fortunately, I cut back on it and mostly fed her other catfood. (I hadn't put two and two together and I just thought she had just had a change of preference, which she does from time to time.) I feel terrible that I was feeding her bad food and am grateful to have found this site to realize what was happening. I have also written Nutro about it.

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    Reviewed May 27, 2008

    I had to put my Dalmatian, Scooby to sleep after his kidneys and liver shut down last March. I couldn't afford an autopsy, but I still think it was the Nutro. I have a friend who works as a higher up at nutro and I called him about it. Maybe I'm just an idiot, but I could only read the first four post here, and I want to ****. Scooby was a happy active dog who started acting weird and not eating, but it was too late, he was dead a week after his behavior changed.

    I came home to find him laying on his bed having thrown up and messed. He was not responsive and he had such low blood pressure they had a very difficult time even getting a vein to draw blood. I still hurt when I think about that night. So I have to say my Nutro after reading this blog. I feel stupid for even going back to that brand. I am sorry to those of you who have lost your dogs as well.

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    Reviewed May 27, 2008

    I purchased NUTRO LITE and NUTRO puppy formula last week, because we used it last year when our dogs were puppies and they did very well. Now one of my dogs has gained alot of weight, so we switched dog food, from what she was eating to the NUTRO LITE and she has been throwing up. We did not expierence this the first time they ate the NUTRO brand and we did not understand why our perfectly healthly but overweight dog was all of a sudden throwing up her food.

    My other dog was diagnosed with Valley Fever last year, when it is was recommended by our Vet to switch him to the NUTRO puppy food so he could gain weight. He was doing very well and gained the weight back that he had lost when he go sick. Within the last month, we think the Valley Fever may have returned. I purchased a 20lb bag of NUTRO puppy food but he will not eat it now. We mixed some of the puppy food with some of his other dog food to see if he would eat it, and he did, but then threw up the food.

    At this point I have paid over $50 for two bags of dog food that I dont feel safe giving to my dogs now. My dogs are both now throwing up their food, I have paid over $50 that I didn't really have to spend and now have two sick dogs with food I don't feel comfortable feeding them, especially if this is what is making them sick. How do I get reimbursed for the dog food?

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    Reviewed May 27, 2008

    I have 3 dogs, all Springer Spaniels. I had been feeding them Nutro Lamb and Rice for most of their life. I noticed that recently , they were spitting up bile and sometimes the food itself, and they were eating a lot of grass outside. I went to Pet Supermarket in Jupiter and decided it was time to change the food. I purchased Nutro's Venison and brown Rice formula and they were doing better on it. But to my dismay I went in to buy more and they were out of stock. So I went back to the Lamb and rice formula.

    Again they were getting sick again, but this time differently not only the bile and throwing up but the youngest one was suddenly scratching herself under her chin so much that she had scratched her skin bare. I went to the vet and he said it had to do with the food I was feeding them. I had to find another brand of food. I heard of Wellness Brand which had the Venison and brown Rice and they've been fine since and the health problems have almost disappeared.

    I had sent my Vet bills to Nutro, which a Desiree who worked there to fax to them, and have not heard anything since. What has happened to Desiree who seemed so concerned! Now I also see in one of your posts She is mentioned again. I wonder if she is a ficticious person to answer complaint with a caring voice and then just disappears .

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    Reviewed May 27, 2008

    I have been feeding Nutro Large Breed Adult to my dogs for years. One of our shepherds passed away 07/30/07- The same day my 1 year old had open heart surgery. We were so wrapped up in the crisis with my daughter, that we didn't notice the dog getting sick until she quit following us around. We left for the hospital (3 hours from home) on the 29th (my birthday), I had a friend take our dog to the vet on the 30th. When my friend arrived to take her to the vet, she had vomited bile everywhere, was laying in fecal matter and was trembling.

    When she arrived to the clinic- my dog was dead. We had a necropsey done,and had our food tested. One of our other dogs was sick and recovered using anti-biotics. The food reports, necropsey reports, and the whole mess was given to Nutro- who has not only pushed us off for the last year- but also denies having 'defective or poisonous food'.

    We are still grieving our loss, as this dog had just started training to be a special needs/special alert dog for our daughter. We are heart broken and Nutro does not care that the product I had put faith in for many years- is what killed my dog. I wish all those with similar experiences better luck than I have had with our case against Nutro. Our dog died, and our other dogs were very ill, and required heafty amounts of medication and vet care to pull through thier illness. Nutro has ignored us.

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    Reviewed May 22, 2008

    I switched my senior dog to Nutro Natural Choice Senior dry food about a week and a half ago. Within just s couple of hours after eating the food he started having seizures which he had all night long until about 8:30 am the next morning. I took him to the vet who ran a lot of blood work on him. She said everything was consistant with food poisoning.

    I called Nutro and of course they said they have not had complaints of this nature and nor do they have any recalls on the dry food.My poor dog has suffered who was completely healthy until he ate that food died tonight. He was perfectly fine til I killed him by feeding him that stupid food.

    I am having an autopsy done as well as the food tested by two indepent labs. If it comes out to be that it was definitely that food I will make it my l;ife goal to make Nutro pay for making my poor dog suffer. Tonight my 13 year old son gave my dog CPR to try to keep him alive so the vet could save him. He was dead before we even got there.

    The day the seizures happened I went to Superpets in North Charleston, SC and the manager was outside smoking when I pulled up. I asked her if there had been any issues with the food. She stated that there wasn't and there had not been any recalls. She blew me off and did not even ask for my name and number. I asked her if she would check into it but apparently it wasn't a priority for her. Theya are the ones that pushed me to purchase the food.

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    Reviewed May 18, 2008

    My 10 year old dog has been eating Nutro Lamb and Rice his entire life - Since mid-April he has had health issues - vomiting, lethargic, not eating, I came home on April 18 to find him laying in the floor unable to move - I took him to the vet and they found he had elevated white blood count and low red blood cell count - all other tests came back normal. He was started on an antibiotic and a vitamin supplement - I started feeding him hamburger and rice mixture and within a few days his red count was up and he was feeling better - over the next couple of weeks I slowing re-introduced the Nutro dog food back into his diet -

    the last day he was given the food was May 8th - the next day he was back to being lethargic and not eating - on May 10 I went to PetsMart to get him some canned food to eat - I found the shelves where the Nutro dog food was to be almost empty with a sign saying it was not going to e restocked due to manufacturing issues. I came home and searched the web to find others having similiar issues - looking back I now believe the Nutro Lamb and Rice dog food is the cause - when I opened the last bag I noticed it looked different - it had a grainy substance coating it - not having had issues with the dog food before I started feeding him the food -

    during the time of April 18 and May 8 I was reintroducing the dog food into his diet and he was having days of throwing up and being lethargic. Since the last introduction of the food on May 8 he has gotten weaker - I have been hand feeding him food to get him to eat. Today is May 18 and I just returned home from the vet to have his red blood count down to 15 - he is border line needing a transfusion - the vet ran several sets of tests again and cannot find any reason for this drop - he is back on an antibiotic and he is going to have blood drawn daily to see if we can get his red count up. I recently purchased a different brand of dog food and started hand feeding him it yesterday, along with what I am cooking - hoping that he will recover.

    I have contacted Nutro and am waiting for them to send me an envelope to have the food tested - when I mentioned this website the lady I was dealing with told me that they are aware of the website and it is a form of blog and when one person posted to it they caused a panic and there is no correlation to the sick dogs and what is going on with their food. I was told that they ran out of chicken and the plant that makes their bags had a machine break down. I am also in contact with PetsMart and the lady there told me that PetsMart is in daily contact with Nutro and they are monitoring this websit - they want to know what is going on with Nutro and its food also. I strongly believe that the dog food I have trusted for 10 years is making my dog sick.

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    Reviewed May 18, 2008

    I posted that I was a pet nutrition specialist for Nutro. My responsibilities were to educate pet owning consumers on the benefits of Nutro dog and cat foods, and treats as well as proper pet nutrition. As of last week, I have resigned. I do not feel comfortable promoting a product that is currently showing a very strong correlation with causing pet illness or death. It was enough to go through the pet recall last March and deal with an ill cat, now with the shortages of product on the shelf and consumer concerns and complaints, its just too much. I was concerned when MARS, Inc. bought out Nutro last May 2007 because Nutro for 82 years had stood on its own as a leader in pet specialty. This past year, Nutro has lost consumer confidence and shaken my confidence as well. Something is wrong and every time I've brought it up the chain, my concerns were brushed off.

    All I kept hearing was about the wonderful Quality Controls Nutro has. Well my point is, many companies had quality controls before the pet food recall of 2007 that sickened and killed numerous pets due to melamine poisoning. Then to make things even worse, one of my four cocker spaniels was guzzling water this past month after opening the last bag, and drinking it like he would never get enough. He was peeing like a racehorse too. He was lethargic, refused to go for walks which he loves to do. He seemed like he wasn't feeling well. Initially I thought about diabetes. But then, I remembered the posts on this site and based on that I took him in to have a chemistry panel drawn. Thank goodness it was still WNL. I will have it redrawn this week. He did eventually have a UTI but that was caused by the catheterization that the vet did to get a urine sample. Go figure.. That happens. His stools have been bile colored though and also I've already switched their food to another premium brand.

    My dogs are bewildered because they loved Nutro. So did I, until this past year. On my last day, one of the store managers of a store I worked with came to me and reported a very recent death of a young dog and the owner and vet highly suspect it was caused by Nutro Lamb and Rice (small bites). The store has collected a sample of food to be analyzed. I hope that the owner decides to have a necropsy done. It does cost to have one done but in this case, I would want to know what exactly happened. The vet stated to the owner and the owner relayed to the store that the dog died due multisytem failure starting with pancreatic failure. I sure hope that it wasn't the Nutro food but due to some of these sudden death incidents, it makes me fearful that it is. Again, a necropsy as well as testing the food for toxins is in order.

    I have incurred about 165.00 of veterinary bills so far with my cocker spaniels' chemistry panel and urinalysis testing with exam. I do have pet insurance. If I have continued issues with this dog or others, then I will ask for an attorney.

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    Reviewed May 18, 2008


    I opened a can of Nutro Natural Choice Original Lamb&Rice Formula for Adult dogs. As I was scooping it out and mixing it with the dry food I noticed something in with the wet food and pulled it out, it was a piece of thin plastic about an inch long. Although it was the only piece, I found it was very disturbing to see that my dogs could have eaten this. I want everyone to please be aware.

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    Reviewed May 15, 2008


    update to the 5/11/2008 complaint..I took my 2 girls to the vet and they were given a shot for the vomiting and medication for the severe diarreah.They took a stool sample that was being checked for Giardia.That came back yesterday as not having the infection.I asked again if it could be the dog food he did'nt want to say just that it could be a possibility.I was contactes by a Nutro rep also to send the samples to them of the dry and wet food and I am being reimbursed for the dry food only.I hope and pray they do the right thing and do test this food before many of our animals die.

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    Reviewed May 15, 2008


    My dogs began eating Nutro Ultra hard and canned food last fall. They loved it and seemed to be doing well until my 7 year old Japanese Chin developed elevated liver enzymes. The vet couldn't diagnose the problem except for chronic pancreatitis. His levels are still very high (about 8 months at this level)...but he doesn't act sick. I started to do some research on better dog foods and came across this website. OMG!!! I just ran out to the store and bought a different pet food. I will try to return the Nutro that I have and I'll defintely file a complaint with Nutro! How can they get away with this??

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    Reviewed May 14, 2008

    I lost a perfectly healthy Bull Mastiff that had never been sick in his life to kidney failure brought on by tainted Nutro Max chicken and rice. My vet checked this boy at least 2 times a year. He started out drinking excessive amounts of water. Then he had problems w/dribbling urine and the vomitting started. By the time we figured out what the problem was he died. I hold the pet food responsible.

    I lost my best friend to greed and lack of conscience of a dog food producer that wanted money over having a good quality product.

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    Reviewed May 13, 2008


    I switched my 7 mo old lab german shep. mix from science diet to nutro natural choice lamb & rice in march. She seemed to do well with it at first. Last month I notice that it was no longer on the shelves.. in any petsmart or petco in New Jersey! Ok, doesn't that strike a question mark?

    I questioned all of these stores to see what the issue was. Some stated it had to do with the rice rationing, others said it was because of the new bags. First of all, wouldn't they want to make a statement on their website to clear any confusion between the 2? Sure they would, if that was the case. I'm convinced that there is a problem with the food.

    I started reading these posts and said, I'll watch her, if something changes, I'll switch her. Well, I opened a new bag of the lamb and rice..started feeding it to her last week. For the last 3 days she has been having diarrea, peeing much more frequently with no extra intake of water. She's also losing bladder control in the house. Stuff she never did before.

    Today she is very lethargic.. not even interested in going on a walk. I'm not taking anymore chances.. I will be switching her food today & returning whats left of the food. This is such a shame. When I first started this food everyone at petsmart was raving about it.. that all of their dogs were doing so great with it. I'd love to know if they're sick too or was the push for nutro BS? Anyway, I wouldn't trust a company that can't get any 1 explaination firmly out there as to why its product off the shelves. New bags?? Please.....

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    Reviewed May 13, 2008

    Additional Information to my 5/12/08 Post
    RECAP: My dogs quickly developed severe problems with STRUVITE crystals in their urine/bladder with infection present in one dog. Older dog (15yrs) has also been guzzling water and peeing 40-60X a day for the past 9 days or so...I thought it was old age...not so sure now. He was also vomiting 1X daily - bile only and had occassional diarrhea which we attributed to preexisting liver problems (age related). Have discontinued Nutro food until further notice.

    Desiree at Nutro's Customer Service was very nice. WHen they decided they needed a sample, she called right away and left a message on my machine. (They did not offer to provide shipping reimbursement but I will send samples tomorrow along with receipts and lab and x-ray results. I remain hopeful that Nutro will do the right thing and reimburse my vet expenses.

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    Reviewed May 13, 2008

    I own 2 dogs, a 15 yr old cocker mix and a 4 1/2 yr old Yorkie mix. In February I began feeding the older dog Nutro's Natural Choice Chicken, Rice % Oatmeal dry food. As an older dog, he has lots of age-related and cocker-related health issues so when problems started we put the cause as old age. He developed urinary crystals (struvites) and we treated accordingly. His liver and pancreatic enzymes were elevated and his platelets a little low. Again, we attributed it to old age.

    I started my Yorkie mix on the Nutro sometime in late March or early April (when the previous food ran out...) He seemed to do well on it. Then suddenly last week he began peeing all over everywhere. Not normal behavior for him. I called his vet and talked with a tech to get advise on how to handle my suddenly unhousebroken dog. I was told that they never assume a behaviour problem until physical problems have been ruled out.

    I took him in the next morning and thank goodness I did. The urinalysis showed large quantities of struvite crystals. So many, in fact, that the vet felt x-rays were required to rule out bladder stones. The urinalysis also showed bacteria consistent with infection. The x-ray did not show stones but DID show several clumps of crystals showing on the film. Evidently this is very unusual and indicated a very high crystal count!

    As luck would have it, my dog had just had his pysical, with urinalysis and blood work on April 11, 2008. All tests were normal and both office check and outside lab exam were NEGATIVE for crystals or bacteria. My vet told me that it was the clearest case of food-induced crystal formation she had ever encountered! My little guy was started on the Royal Canin SO food for the crystals and antibiotics for the infection. He should be ok. My bank account however requires CPR with an initial bill of $281 (and that's with insurance!)I had already incurred expense with the older dog but not as high as his crystal problem was discovered at his semi-annual exam the month before (which is covered on his health plan...)

    After finding this site last night and reading the very alarming stories of injury and death associated with Nutro foods, I called Nutro this morning armed with information. I spoke with Desiree at their Customer Service Department. I only waited 10 minutes or so which wasn't too bad considering some of the wait times reported. I started the conversation by telling her that I was aware of the reports of problems involving diahrrea and vomiting, kidney failure and even death but that my problem with the food was different. She did not try to counter that statement with denials; which I found interesting. I explained the problem and told her that I had lab results both before and after starting the food and my doctors statement about it being food related. I told her that I knew they didn't want to have food with problems out there and she, of course, agreed.

    I was put on hold for approximately 5 minutes while she checked to see if they needed any additional info from me. AT NO TIME DID SHE ASK FOR LOT #s OR SELL BY DATES. When she came back on the line she said she didn't need anything else. I, then asked her why they didn't want the lot number information. She paused and then said that info might be useful. I asked her what I should do with the food as I certainly could not give it away knowing that it makes dogs sick. She told me to find my receipt and send it in with UPC code indo, etc and they would pass it to managment for refund consideration. When I asked about my vet bills she told me to send all of that info as well, but that there was no guarantee of reimbursement for them.

    Several hours later I found a message on my machine asking me to forward a 4 cup sample of the food. Which I will send with the bill.lab and Dx copies. Time will tell.
    V

    I spoke with my local Petsmart manager. He had received no info from either corporate or Nutro regarding any hint of a problem. After telling him about the complaints on this site he was (rightfully) upset and saifdthat he would follow up with both Nutro and his corporate office. He will keep me in the loop.

    Meanwhile after reading the stories on this site I am concerned that the water guzzling and 60 pees a day that my cocker has been doing the past 8 days is not just old age. I think I will have his bloodwork redone to make sure that he is not goin ginto kidney failure.

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    Reviewed May 12, 2008

    I have been a Nutro customer for 2 years. Our Golden loved his large breed puppy food and then his large breed adult food. His coat, skin, and energy levels were beautiful. Since March he has not been himself. He has had diarrea on and off. I had switched his food with some vet food and he got better. I went back to Nutro and he was fine for about two weeks then worse again. I also have a 10 week old puppy that I am switching from Nutro due to lack of interest in the food. If a puppy won't eat it, something has to be wrong.

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    Reviewed May 10, 2008

    I started using Nutro dry and canned on 3/08 They were doing ok on this until this month 5/08.I have pekenese and I had 1 get very sick with diarreah and vomiting.She started bleeding from her rectum and we took her to the vet.She was put on a special diet and given 3meds.

    Then all of a sudden 4 more start getting sick also,The only thing I connect this to is the Nutro,I noticed that it was off the shelves and thought this to be strange,as were other produts limited or not there at all.I told the cashier to get someone to stock the shelves.I am taking this back to the store and will contact everyone involved to get to the bottom of this.

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    Reviewed May 9, 2008


    I was a loyal Nutro customer for 4 years. It started when we got a our yellow lab as a puppy and were taking for obedience classes at PetSmart. Our trainer recommended Nutro for us because we needed a food that would meet the needs of the younger growing lab (he was 9 months old) and our 4 year old Shih Tzu. Nutro was great! The boys loved the food and they seemed to really benefit from it.

    Then came the recall of 2007. Nutro dry dog food, Natural Choice Lamb and Rice Formula, is all that we fed our dogs, and it wasnt on the recall so we didnt worry. Later that summer, around June and July, both dogs started vomiting. Every dog vomits every now and then so I dismissed it at first. Then the vomiting became a daily occurence and was accompanied by diarrea. Suddenly both of my dogs were sick.

    I kept telling myself that it wasnt the food because it wasnt on the recall list and that it was such an expensive brand. We had just bought a new 40lb bag of the food and I didnt want to just throw it away. After a week and a half I began to panic because they started losing weight. Both dogs went to the emergency vet because they were lethargic, not eating and drinking water like crazy. Lab tests showed elevated levels of something having to do with the liver and a high white blood cell count .

    I went home still unsure of what it was. I decided to just stop the Nutro to see if that worked. I fed them both beef and rice (home made) by hand and after a couple days they started acting better. I then went out and bought another brand, one of the few brands accessible to me that wasnt on the recall list. They have been on that ever since, their coats are better, they have boundless energy, and the lab has really benefited from the protein, he is extremely strong and fit.

    I will never trust Nutro again! Like many others, I wrote and called Nutro and recieved no help what so ever, they wouldnt even address the issue. I do believe it has something to do with Mars buying them out. They have changed the formula, just read the ingredients on the bags from now and from 3 or 4 years ago, they are different. Mostly the same but a couple things on there are different.

    As for those of you who say it is a great Premium? food, Nutro calls itself a premium food. I dont consider any dog food company a premium food when they manufacture their food in the same place as Ole Roy dog food, which was the case with Nutro during the Menu Foods Recall. I drove 45 minutes south to go to PetSmart to get that food, when I could have gotten food made by the same people in the same way right up the road at the local pet store or Wal-Mart. Nutro in my opinion has now become nothing more than an extremely overpriced below average grocery brand, its definitely not a premium brand, much less a super premium? brand.

    I mean come on, $40 dollars for a dog food that is made right next to $8 Ole Roy?????? Thats a slap in the face!

    As for the dry dog food, sure, it's made in the USA, but I bet some of the ingredients (if not all) come from somewhere else!

    High Vet bills and extreme stress

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    Reviewed May 8, 2008

    I had my dogs on Blue canned dog food and switched to Nutro canned Ultra. The dog I put it on had diarrhea, vomiting, and went into Emergency for all because he started to bleed from going to the bathroom so much. The vet said that switching shouldn't cause this extreme reaction. As soon as I switched him again, he was fine.

    I had to go to Emergency twice for Skeez. First for the shots and hydration, then again because he continued to have diahrrea and I had to get more medications. It cost about $300 orso.

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    Reviewed May 7, 2008

    My 7 year old dog has been eating Nutro food for about 6 years and has always thrived on it. Recently, he has been having several bouts of explosive bloody diarrhea, lethargy, and vomiting. We have battled these episodes for about three months. I work at an emergency animal hospital and have run multiple tests and have come up with no answers. He has been treated with numerous medications, supplements, etc.

    Regardless of Nutros responses or lack there of I feel that their food is the culprit. All of my dogs problems began when the packaging changed on the bag of food. I thought to myself at that time I hope they haven't changed the recipe but after reading the other similar experiences people have had I am very suspicious.My dogs will not eat this food again. My 1.5 year old dog has never had any problems either and has also had several bouts of bloody diarrhea to a lesser degree.

    What disturbs me most is I only found out about this by a coworker surfing the web. Otherwise I could still be feeding this food and searching for a cause of these problems. This needs to make bigger headlines to alert people having problems that are feeding this food.

    I work at an animal clinic and have still spent several hundreds of dollars trying to find a cause for my pets problems. I have been too trusting in this company because Ive been feeding it for years with great results.

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    Reviewed May 6, 2008

    I have been feeding my dog Nutro Natural Choice Chicken and Rice product for Sensitive Stomachs. I noticed recently my dog was occasionally vomiting and had very soft bowel movements. Both my dogs stools have been yellow in color. One dog is much more sensitive and he has been throwing up and has very loose stools. Today I did not feed them the Nutro dog food, and fed them cooked rice and eggs. I think it is the Nutro dog food that had been making him sick. I am going to feed them home cooked meals and will watch him over the next few days.

    So far there have not been any financial consequences. I still have the bag of Nutro dry dog food.

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    Reviewed May 6, 2008

    Less than a week ago my healthy dog passed away from what emergency vet called 'sudden death'. At this moment, confirmation of what caused death is not clear but vet may suspect dry food was bad and I am going to have tested. Hoping that I did not kill my dog by giving him what I thought was good food, I stopped in to Petsmart today to calm my nerves and be assured that the food in question is fine.

    What I found was the shelves that contained Nutro Natural Choice were almost bare.(That never has happened) At the aisle with Nutro area they had a Nutro rep stationed here. When I questioned him about why no food was here, he stated that no 'recall' is in effect and Nutro just happened to shut down a few plants who were producing what he termed as ,not as tasty food' and the 'quality' was not up to par.Seeing that a dog can't talk, I asked him how they would know it was not 'tasty' and it seemed far more plausible that a company whos main product is dog food would not shut down a plant and have no product unless some very extreme situations were coming to light. He stated that the food plant being shut and my dog dying were coincidence. Further more, the 800 number he gave me is not being answered now.

    I have a meeting with Petsmart tomorrow to discuss. I do not blame them right now for the death of my dog, but I stated to the manager I had a BIG issue with them allowing a Nutro rep to tell prospective clients some very vague, questionable, and misleading information, on the status of Nutro food. As noted, the 1-800 number just kept ringing.

    Additionally, I checked their wb site and found NO information regarding any plants being shut down. To me, that would be very signifcant information to relay to all consumers especially if supposed steps were being taken in the best interest of the dog because the food was not as 'tasty'.Also, letting consumers know info on lack of product and when to expect more would seem to be the obivous steps for anybody not hiding something.

    I am not sure what you can do but I am simply hoping you can point me in the right direction. This is not about money and simply about wanting to save even one person the heartbreak and guilt I am going through and holding those parties accountable. I will not let this be swept under the rug and hopefully will get confirmation I am looking for with testing of Pet food I still have. I appreciate any help you may be able to lend.

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    Reviewed May 6, 2008

    I wanted to add to the Nutro Lamb & Rice dog food discussion. The symptoms that these dogs are having: vomiting, loss of bowel control, blood in stool, abdominal pain and liver damage are all what my previously completely healthy young dog went through last January 2007 with Nature's Recipe Lamb & Rice, made by Del Monte, which was never part of the recall. She also had blood in her urine.

    It started with new bag of dog food - then an emergency trip to the vet with a diagnosis of poisoning. Fed her rice and chicken and she recovered. Began adding her kibble back and she relapsed. Back the emergency room with the same symptoms. I threw out the dog food. I did careful research and now feed a different brand that I trust. After a month-long recovery she has never had another sick day. Liver's can heal, kidney's don't. When I asked whether it could be the dog food the vet said that the recall involved kidney failure, not liver problems. So I am hoping to find out what the cause was when this food is tested.

    I had $1,200 in vet bills and my dog almost died.

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    Reviewed May 5, 2008

    Hello, I am a Pet Nutrition Specialist with Nutro who goes to pet supply or pet retail stores and does client education on our food and promote conversions to our Nutro Pet Products for dogs or cats. I have been feeding Nutro products to my own pets for years and haven't had a problem or issue until the pet food recall of 2007 and where one of my cats ate the Natural Choice Complete Care wet food packets and was vomiting alot. Once we figured out that it was the food, we just fed him the dry and he has been okay since.

    The pet food recall really threw me for a loop because I believe in the products I sell and I stand behind them. Everything settled down and I continued to work for Nutro, Inc. My dogs have done very well on the Natural Choice Lamb and Rice. However recently, several customers have approached me about problems they have encountered with their dogs. Most were vomiting and diarrhea and some were other issues I have reported it up the chain.

    Two weeks ago, a customer approached me and told me similar story about the dogs not doing well on the Nutro Ultra and she had switched them to another good premium brand and the dog were doing well. She said Have you seen the consumer affairs website? I said No, I sure haven't. I told her to call our 1 800 number and report her concerns. She said she heard nothing and its' been a month by email. I apologized and said I'm so sorry that this occurred, please keep trying to contact Nutro and save a sample of the food. She had already returned the whole bag.

    I've have been hearing complaints. I am concerned as this is serious. I've never heard these complaints before about Nutro until January of 08. I'm not counting the complaints during the recall because that was resolved I hope. My advice to our customers is to keep a log of what is going on if your dogs are affected and save the bag if any problems occur. Write down who you talk to and when and what the results were of that conversation.

    1. If you change foods either converting from another brand to our food or converting from our food to another brand due to issues you are having with your pets, take it slow. Mix the food as directed. Most of our bags give directions on converting the food. Every dog is different and your pet has a sensitive stomach, take it even slower. Some breeds may need up to two weeks to convert to a different food. If diarrhea develops, back it up to the previous mix amount and stay there for a few more days. I can't stress this enough. One can also try some probiotics sprinkled on the food (1/2 to 1 tsp) or try some canned pumpkin (1 tsp to tbsp) with each meal. Pumpkin contains fiber and may help bulk up the stool. It also helps with constipation. Sometimes customers have issues with transition and this may help.

    While in transition, avoid treats, biscuits until the dog is switched over successfully. Some treats can interfere with the intestinal flora and you won't know if its the treats or the food causing the symptoms.

    2. If you are still having issues, please call our customer service line or email us. If you don't get the response you want or need, please be persistent.

    3. If any of your pets develop diarrhea or vomiting, and weight loss after a successful transition or with a new bag of the same food, please call it in and save the bag! Call your veterinarian if symptoms do not resolve quickly because your pets can become seriously ill or die with extended diarrhea or vomiting especially puppies or senior animals. If in doubt, call your veterinarian please. Use your gut instinct. It is hardly ever wrong.

    4. Also remember that every dog or cat is different. One dog may tolerate a certain food well while another may not. Do your research on pet foods but whatever you do, don't go back to using a non premium food or grocery brand. Many ingredients are not as digestible as what is contained in premium foods or super premium foods and you may wind up having the issues you were having with your pet i.e. allergies, excessive stool output etc that you had prior to converting to our food. Read the ingredients, ask questions.

    5. I know that some of this advice comes too late and I am so sorry that any pets are sickened or die who eat our food. Noone likes to lose a family member. Many have incurred large veterinarian bills by the sound of it and this is unfortunate. You have to do what you have to do whether it be report it to this website, or switch to another food. I dont' blame you but I hope that you at least contact someone at Nutro and report your story.

    As a pet nutrition specialist, my job is to promote our product and stand behind our quality testing and methods. At the same time, I am truly sorry for any problems any of you have encountered and I hope that you receive some validation and satisfaction from our company. I wish everyone a happy, healthy pet whether you feed our food or not.

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    Reviewed May 5, 2008

    In January 2008, my husband and I adopted a beautiful, healthy, and extremely active puppy from the Animal Rescue League. We began feeding him Nutro Natural Choice dog food per our vet's recommendation. After a week, we noticed that our puppy had sever diarrhea so we took him back to the vet. Our vet thought that the diarrhea was due to the puppy's sudden change in diet and felt the diarrhea would clear up in a couple of weeks.

    After two weeks, the diarrhea was worse than ever and our once active little pup was now very lethargic. We took him back to the vet who tested him for worms. None were present in his stool sample but felt that he should be treated for them anyways. Of course, the medicine did not work and our puppy only got worse.

    Finally my husband and I began researching possible causes of our puppy's illness on the Internet and discovered the complaints against Nutro. We immediately brought this to our vets attention. The vet told us to stop feeding our puppy the food immediately. After a few weeks of getting the tainted food out of his system, we are happy to say that our little pup is once again healthy and very active.

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    Reviewed May 5, 2008

    I have fed our 13 yr old mixed breed dog Nutro Lamb and Rice for several years. About a year ago we swithched to their Chicken and Rice product for Sensitive Stomachs because our dog was occasionally vomiting and had very soft bowel movements. The condition persisted even after switching to the Sensitive Stomach formula but we continued with it anyway.

    In the past two weeks she had became lethargic, lost her appetite, losing body weight, and her condition in general seemed to be declining. She also has had several bouts of muscle/joint pain in her right front leg and has been limping severely.

    This week I happened upon your web site and the info about problems with Nutro dog food. Many of the pet owner's experiences were similar to mine so I switched to another brand of food. My dog showed marked improvement within 24 hours. Today, she eats vigorously, her bowel movements are firmer, and she has perked up noticalbly. She couldn't go for a walk yesterday but walked with me tonight from 2 miles without any problem or limping. I am going to take the Nutro food I purchased last week back to Petsmart for a refund and will never use Nutro products again. I am convinced there is something wrong with the food I purchased.

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    Reviewed May 4, 2008

    May 2008
    Our dog Maya ( a 3 year old bichon mix) became very sick from a new bag of Nutro DRY dog food Lamb and Rice.

    She was throwing up, eating grass, diarehea, bad gas, and not eating. Her stool and throw up started getting some blood in it. We took her to the vet and she had blood tests in which her protien levels were very low.

    The vet immediately put her on an IV and had us handfeed her boiled chicken and cottage cheese over the next couple of days. She started to feel better and a week later we tryed to reintroduce her to the Nutro dog food - and she started to get sick again. We stopped feeding her the dog food and she got better. We are now feeding her baby food and chicken and cottage cheese with a multivitiman. We do not trust the dog food companys anymore. We thought we were buying her premium food only to find out we were lied to and our dogs health put in jeapordy.

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    Reviewed May 2, 2008

    We had two Italian Greyhounds. Max we brought home in February 2004 as a puppy. Sophia we adopted in February of this year from the Italian Greyhound rescue society. Both were health and had never been sick. On Sunday April 27th Sophia vomited up a huge amount of food. It looked like everything she had eaten for the past two or three days all came up at once. She continued to vomit up liquid and bile into the early hours of Monday April 28th and became dizzy and almost appeared drunk. I got my 7 year old daughter on the school bus and then rushed Sophia to an emergency animal hospital (her regular vet was not open yet).

    By the time I got her there she was comatose and in kidney failure and had to be euthanized. I then had to rush home and get Max to the vet. He had began Vomiting at 2:30 am but, was not as ill as Sophia had been. When I got him to the vet she found elevated creatin and bun levels. She admistered an IV and retested latter in the evening on the 28th. The levels were still rising but, she said he may pull through. By the morning of the 29th he had blood in the whites of his eyes was vomiting aganin and showing signs of distress. We again had his blood checked and the levels were through the roof.

    She told us there is no hope he is in acute renal failure. We decide to euthanize to limit his suffering. We racked our brains thinking what could have happened. The vet said they were poisoned so we immediately thought maybe a neighbor. Then I began researching symptoms and discovered their symptoms resembled antifreeze poisoning but not entirely. There was no drooling, no convulsions or seizures.

    I then thought of their food that we had just started feeding then about three or four days before Nutro Max Natural Choice small bites lamb & rice. I started searching the internet and found the symptoms associated with last years poisonings and everthing fit. Sophia had in the past few days before becoming ill seemed very scared almost like sometimes she didn't reconize people. Both dogs were excessively thirst emptying their water bowl repeatedly through out the day and drinking from the toilet.

    Both had several accidents which was not normail. Both dogs are now at the Purdue University animal science center in Indiana undergoing autopsys to find out the exact cause of death. We contacted the FDA and they said only testing could determine if it was in fact food related so we are now waiting to hear.

    Both are beloved pets are dead. we spent almost 1000.00 that did no good. We would have spent what ever it took to keep them alive if we could have.

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    Reviewed April 30, 2008

    Everyone, please do your research regarding the Nutro products and make your own educated decisions. I have recently learned that: 1. Nutro has changed theri formula 2. They could be using different suppliers. 3. They were purchased by Mars, Inc. 4. Mars Inc. also purchased Menu Foods. If you dogs are getting sick, have it vet checked and have tests run. Have the food tested by an independant lab, and send samples to Nutro for comparison testing, as I have done.

    Find an alternative food to use until the situation is corrected for you pets. Most of all, stay in touch with the rep you contact. Remember, the sticky wheel gets the most attention! Keep in mind, too, that most companies will not volunteer information unless you ask the right question. I have to keep probing to get the answers I seek. I stress.... DO YOUR RESEARCH! Don't just post complaints. Have your facts in hand when you place your calls.

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    Reviewed April 30, 2008

    My 10 year old Old english Sheepdog started getting sick. He was vomiting diareha and stopped eating and drinking water. We took him to the vet they said his liver enzymes were up and that it was only a matter of time before he died. We figured out that he got sick with the purchase of a new bag of dog food. we got him new food and he seems to be more lively and upbeat already. we are treating his liver and will retest soon. we have notified the vet about the food and we are waiting to work with them. Please get the word out to protect the animals. Thanks

    We have already spent 300.00 on vet bills and will have to do all of the testing again to see if we are improving we also are trying to get meds to get his liver enzymes down.

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    Reviewed April 28, 2008

    Recently switched to Nutro and only one of my two dogs got very sick. My Irish Terrier who had a piece of his intestine removed years ago vometed, diariha and horrible shakes. His bowel movements had what looked like shredded up bloody pieces of his intestine. Once that happened I rushed him to the E.R., but they found nothing and I simply switched him off.

    To the best of my assumption he ate it for a while before it built up in his system and created problems. Unless is was literarily one piece of kibble.

    His sensative stomach continues but seems to have recovered over all.

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    Reviewed April 27, 2008


    I have feed both my cats MAX CAT GOURMET CLASSICS Weight Control Roasted Chicken Flavor, for over 3 years. Two months ago I went into Petsmart to purchase my monthly supply and I could not locate the pink package. I then noticed that the packaging and product name had been changed. A very small lamenated card with pictures of the old product and the new product to select was in front of the new cat food packages. I purchased the suggested MAX CAT Weight Control Roasted Chicken Flavor and soon after our cats started vomiting up this cat food. They are not able to keep it down.

    I went back to Petsmart and asked them if Nutro had changed the formula and they said they were not aware. Petsmart as always did suggest that I return the unused Nutro food and purchase a different one. I emailed Nutro to complain months ago, but as of yet I have not received a reply. I find Nutro's lack of response to loyal customer questions and complaints unresponsible on their part.

    Soon after our cats started eating Max Cat Weight Control Roasted Chicken Flavor Dry Cat food they started vomiting. Our older cat has developed a sore on his mid back about the size of a quarter. Both cats are not able to keep it down.

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    Reviewed April 25, 2008

    We've been using the Nutro dry dog food brand for the last 7 years. I've tried most of the different flavors, but more than any other, we used Natural Choice Lamb Meal & Rice. This food has been great for our dog up until a couple months ago. His coat was great, energy was great, and his stool looked as normal as can be.

    It seems this last bag of Lamb Meal & Rice is adversely affecting my dog. He's had chronic diarrhea with numerous accidents inside the house. He hadn't had an accident in the house since he was a pup. His stool has been soft, messy, very bad smelling, and contained mucus in it. I sent a sample of his stool to the lab and the results were negative.

    I've emailed Nutro inquiring about any possible changes in formula that may not be agreeing with my dog. I never received a response. After reading similar experiences here, I'm going to throw away the remainder of the bag and try a different brand. It's too bad if the food is indeed the cause of my dog's problems. I really stood behind this brand for many years, was proud to use it, and recommended it to many.

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    Reviewed April 25, 2008

    I AM HORRIFIED. I called and spoke to Ray at Nutro. I was going to ask about my food samples that I sent in and remembered some of the postings I had seen so I specifically asked him have any consumers called in with questions or concerns that the food may have a problem and that their dogs are getting sick? He told me NO. He said there have been no problems with any of the food and no one has called in.

    Well, that is untrue because my food is currently there being tested and I have called in. This shows me, once again, that Nutro is NOT taking any responsibility or being accountable. Consumers, please, if your dogs are getting sick or acting differently, please watch them closely. I'm not telling you to take them off the food....all I am saying is to be aware of them and their habits. The Nutro food could be a problem for your pet. Until this gets figured out, I won't be recommending this food. And my dogs will not eat it again for a number of reasons.... one being that RAY did not tell me the truth!

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    Reviewed April 25, 2008

    I have no complaints about Nutro. I've been feeding my Westie puppy, Jack, Nutro since he came to us, and he's always thrived. He is the runt of his litter, so he's a little small, but he's full of spunk and energy. If I were to make a complaint, it might be that he has too much energy--but I'm sure that's not the food's fault. I buy a 30 lb. + bag of the stuff, and he has been eating his way through it for over a month and has been fine.

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    Reviewed April 25, 2008

    I want to report the positive effects the Nutro Natural Choice Venison Meal & Brown Rice dry dog food has had on my 11 year old Jack Russell. She had very itchy feet for the last several years and a large bumpy nodule head developed between one of her toes. The vets said that this was due to allergies, maybe grass allergies, etc. She would also throw up bile several times a week for no known reason.

    I decided to change her food from Purina One lamb formula to Nutro's Natural Choice venison and brown rice dry food. It has been 6 weeks now and her coat is shiny and smooth and she her feet are not bothering her anymore. In fact, the large nodule between her toes has all but disappeared! I'm sticking with this product as long as I continue to see these great results!

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    Reviewed April 25, 2008

    I had been feeding all of my dogs Nutro high energy with no problems. As soon as I purchased a new bag of Nutro, all them got sick, except the puppy that was being fed something else. I took my dogs to the vet and all tests came back negative. It could have only been Nutro. They can defend themselves all they want. They just lost a customer for good.

    both dogs got the runs immediately.

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    Reviewed April 24, 2008

    I have 5 rescue dogs, 2 of which strictly ate Nutro dog food. They both developed severe diarrhea which became nothing but large pools of blood & blood clots, as well as bloody vomiting. They were both hospitalized and placed on IV fluids and multiple medications. When I got them back home & started feeding them Nutro again, the problems recurred and back to the vet we went. They had not had any illness like this & had no health problems to explain it.

    After having them off the Nutro food for just a few days, they both completely recovered. My other 3 dogs that eat another brand of food were perfectly fine & never developed any GI problems. I am certain it was the food. I returned it all to the store & will NEVER feed Nutro again!

    Not only did I spend close to $1000 in vet bills, but I nearly lost 2 of my precious babies because of this tainted food. Nutro needs to step up & take responsibility!

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    Reviewed April 24, 2008

    My 1 1/2 year old English Bull dog has always been on Nutro products. It was not until recently that we started having problems. very watery stool, blood and at times a lot of blood in his stool,vomiting and loss of appetite. The vet suggested switching his food and gave he meds. Last week not believing it could be the Nutro Max that was making him sick I started introducing it back into his diet. Within days blood started reappearing in his stool. I stop feeding Nutro Max to him and the blood cleared.

    I am now convinced that this food was making my dog sick. Nutro of course says they have not heard of any problems with Nutro Max and requested I supply them with four cups of the food to test and also sent the vet bill (so far $320) which I am in the process of doing. They also told me it will take a month and a half to two months to test the food and that that point I will hear back from them.

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    Reviewed April 24, 2008

    A week ago my cat, Franny, was experiencing very intense diarrhea (there was also some blood present). I took a stool sample & dropped it off w/the vet the morning after I made the discovery. That Saturday, I brought her in & the vet said that the techs were able to run tests on the sample & they came up negative for any parasites. She then asked if I had changed Franny's food recently...& i had!

    i had been hearing from numerous people about how wonderful 'NUTRO' is, so I switched Franny from her usual kibble to 'NUTRO.' The vet believes it was the change to 'NUTRO' that caused Franny's diarrhea. She prescribed some Flagyl & some (doctor prescribed) 'Science Diet' i/d cat food & w/in a few days...no more diarrhea the vet also suggested that I try giving her a little of the 'NUTRO' after her stool had hardened up, to see if it really was the cause... ...lo & behold, I gave her some in the morning & that evening...diarrhea, once again.

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    Reviewed April 24, 2008

    My dogs both became sick after a recent new bag that was purchased of this food: Nutro - Sensitive stomach. They lost weight, were vomitting, loose stools, and general lethargic. They also drank lots of water and acted like they could not get enough to drink. I switched foods and they were fine. I decided once they had completed the antibiotics from our vet to slowly add the food back. Once they began eating it, they were sick again!!! I am convinced that our food is tainted with something that is causing them to feel sick.

    I have used Nutro for years, but am now no longer going to use their product. Our dogs are our babies and given they cannot tell us that their food is making them feel ill, chancing the quality of the food in the future is not worth it to me. I am now out $40 for the food and $125 for all the vet work. I am very disappointed in their lack of quality control, especially given the past issues with pet food industry. I thought most companies would be especially focused on preventing tainted food issues from ever happening again.

    The dogs might not be dying like previous cases, but they are certainly not well and for especially small dogs, a 3lb weight change could be a life or death situtation! Luckily they are now eating a new food and are back to normal. I am sure with time Lola and Bean will be able to gain their weight back and become normal again.

    40lb dog bag thrown out, $40. Vet work, bills, tests (totaling $125), floor cleaning, stress to our dogs for a month.

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    Reviewed April 24, 2008

    My 10 year old cocker spaniel was always fed Iams, she started gaining weight and we put her on Nutro senior lite. Within a couple months she became sick and we took her in only to find she had elevated liver enzymes, and we lost her within 6 weeks. She actually dies of lymphoma, there may or maynot be a connection with the cancer and Nutro, as I have heard of this happening before. It was very unfortunate and we miss her deeply. After she was diagnosed, we stopped all the nutro food, and fed her regulare table food for her ramianing time. She did have rapid increased bursts of energy and appeared to be healthier almost immediately, however the cancer ended up taking her in the end. Is there a connection? I do not know 100%.

    We now have a 2 year old black lab, and we only feed her Chicken Soup for the Dog Lovers Soul. We researched dog food quite extensively prior to getting her. When the problems and deaths happened not too long ago we researched the company again and found that none of the ingredients that were the culprits int he deaths werer evident in what we use now. She is energetic, happy and full of life. I would strongly recommend this brand, do the research for yourself, you will be amazed.

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    Reviewed April 24, 2008

    We raise German Shepherd and have been feeding all of our adults Nutro Natural Choice Large Breed Lamb and Rice food for the last 4 years. All our puppies had been raised on Nutro Natural Choice Large Breed puppy Lamb and rice. We have recommended it to all our customers since that point and even supplied them with the Nutro puppy kit to start them off. For the last several months we have noticed the adults had been losing weight.(to a point that when my sons friends would visit they asked me why all my dogs looked so thin) We increased their food and no weight gain. To be spending hundreds of dollars a month on premium dog food and have your beloved companions looking like they are starving isn't right! They would have times of vomiting and trouble holding their urine as well as loose stools and diarrhea. We assumed it must have been worms and we were continually worming them. No improvements.

    Then in late January early February we were not able to locate any of their food. My son also noticed that a lot of other manufactures seemed to be out of or didn't carry lamb and rice feed. For anyone who has had to switch their dogs food without weening to the next one knows, this is not good for your dogs stomach and a nightmare to someone with 8 adults eating this product. We decided to go back to the Lamb and Rice food they were on prior to Nutro (members mark from sams club) and feed our expecting moms and pups Iams Proactive health large breed puppy. Every one has been doing much better and gaining weight. No more loose stools or vomiting or urinating before their normal outing times. I am concerned though because I just went to purchase the Members mark food and they did not have the lamb and rice blend. Here we go again?

    I had vouchers for 6 40lbs bag of Nutro and just picked up the Nutro Natural Choice Large Breed Adult (not lamb and rice) thinking I could continue mixing it and not waste the $180 worth of food we earned in free bags (thinking only the lamb and rice products were affected). Now that I have read this page, I will be returning it all (a 3 hour trip from where I live, with these fuel prices!) and see if I can get the Iams products instead. I am very disappointed in Nutro. When I contacted them about the product not being in stock, they stated it was due to their bag manufacture. I don't believe a company that makes a product would allow distribution to stop over the bags. It would never get to that point. They would lose too much money. I do not buy that excuse and now the out of stock situation has been extended to June? I believe they are aware of the problem and are not disclosing it to protect them from further recalls and bad press. I do not believe they have the health of the animals eating their food as a priority or a concern.

    It just makes you wonder what is safe to feed your animals. To all those who have commented to defend Nutro, I am very happy your animals have not been affected. You are very lucky, but please do not criticize the consumers who clearly have been. We have been raising our beloved GSD's for many years and are very experienced animal handlers and we have been affected by the food. We understand how to change foods and know that on occasions that dogs will vomit and have cases of diahhrea and even trouble holding their urine. We took all of that in account and we are sure the food was causing the problems. Since we have made the changes the dogs are gaining weight, stools look good and no messy crates in the morning. Please keep an eye on your pets to notice any of these problems before serious problems occur.

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    Reviewed April 24, 2008

    After reading all the complaints about NUTRO food I decided my bad experiance was not an isolated case. The early part of Febuary 2008 my 2 dogs got a bad case of diarrhea. I took the both to the vet and tested for all sorts of problems, with no answer to what was causing the problem. We started treating for worms just in case, but attributed it to a bad bag of NUTRO High Energy food. I stopped using that bag and started a new bag which solved the diarrhea. Since then I have notice my 2 dogs have been sheeding alot, have dry skin, 1 of them coughs alot. 1 dog now refuses to eat NUTRO food. I am no longer going to use NUTRO products.

    The only consequence is $400 vet bill I had to find out I had a bad bag of food, and the unknown health consequences.

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    Reviewed April 24, 2008

    My 8 year old boxer suffered from reoccuring Urinary Tract Infections every 6 weeks and had horrible gas on a regular basis. We had been feeding Nutro, Large Breed Adult with Lamb & Rice dry food. He had horrible UTI's every 6 weeks, until I finally stopped feeding Nutro and the UTI's have stopped as of last fall (2007).

    I totally believe this was as a result of the food, and I had always fed Nutro as our rescue had always encouraged us to utilize Nutro as it was a high end dog food. I will never utilize Nutro again.

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    Reviewed April 22, 2008

    I'm just curious why in the previous page you ask for both positive or negative feedback on a product and yet this page asks for COMPLAINTS against the PERPETRATOR. Seems a little confusing. I feed Nutro dog and cat food, have for over 20 yrs and have never had a problem.

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    Reviewed April 22, 2008

    I feed my dog Nutro Max Natural Dog food and less than 24 hours later she was throwing up and was so sick. This has happened to alot of people in my area and all over the US....PLEASE someone do something!

    It made my purebred great dane puppy SO SICK!!!!!!!

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    Reviewed April 21, 2008

    I have purchased a large bag of Nutro Max for overweight dogs for the first time in order to slim down some of my dogs. 2 out of 6 dogs put on Nutro mix (I mixed 1 part of old food with 1 part of Nutro in order to avoid reactions associated with sudden food switch) exhibited mild but consistent vomiting until were switched back to the old food. 4 are still doing fine on Nutro.

    (None of the 6 dogs had any allergies or food reactions before)

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    Reviewed April 21, 2008

    I have been a devoted Nutro user for over 20 years. I noticed several months ago that the food looked to be a different color than it normally is. I thought nothing of it and fed it to my Magi. She is a high energy English Pointer and is in top form. I noticed she had soft ****, she was not eating all of her food, she was loosing weight drastically and she was thirsty all of the time.


    My dog eventually had diarhea for the next few weeks. English Pointers are already a lean animal, for her to loose even just 3 pounds looks as if she has been starved. I switched her food and with in 3 weeks her stool was again normal and she was back to her regular form. I have no doubt in my mind that this is due to her Nutro diet. I am anal about what my dogs eat, they do not get any human food or treats unless thuroughly checked out for ingredients first, as I have a dog with severe food allergies. Magi is the only one of my 5 dogs to get sick because she is the only dogs on Nutro dog food. If it were something else the dog was exposed to all the other dogs would have gotten sick as well. Nutro is full of BS if they say no one has alerted them to the issue. I myself called only to be told they have no idea what I am talking about. I noticed the change about the same time Nutro was bought out and the bags changed color. Never buy Nutro again, until they address the issue and come clean to the public. They had a good product before, but now as far as I am concerned they are untrustworthy.

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    Reviewed April 21, 2008


    I recently switched to Nutro Natural Choice (chicken meal, rice and oatmeal for puppies) dog food since we were approached by a Nutro Representative at Petsmart about it. They said that our puppy would have a great coat and it was a better dog food than the Purina Chow we were going to buy. When we bought the new dog food, we mixed it gradually with his old dog food so his stomach would not be upset.

    After two days, he started to vomit. He would vomit in the morning and evening. I knew it was the food since we have not fed him anything different or taken him anywhere different where he could have eaten something by accident. I wanted to see if there were any similar cases so I searched the internet and found this website. THANK GOODNESS! Looks like there are more complaints about the same things my pup went through. I went and exchanged the food as soon as I read the other comments.

    I told Petsmart that there are many complaints this month online about this product and they said I was the first complaint. I also spoke to the Nutro representative on site and he said that they were making changes to the dog food since they did not want to use their supplier in China due to the recalls and rice quality. I wish I would have known sooner. It does make me wonder why you need a representative to promote your product in the first place. They must be having problems and need to push their product on people as they did with us. Im so relieved I found this website. There were no physical problems since I caught the problem early and as soon as I switched back to the Purina Chow the vomiting stopped. I wanted this to be posted so people are aware.


    No physical damage but people need to be aware so they do not encounter problems.

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    Reviewed April 21, 2008

    I have two Great Danes that 5 and 4 years old that I have been feeding Nutro since I brought them home. They had been doing fine up until recently, the past six months where they are vomitting and have UTI's and now incontinent. After reading the latest complaints, I am immediately changing their food.


    I've spent hundreds of dollars in vet bills and they are not yet better.

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    Reviewed April 14, 2008


    I have used Nutro Natural Choice Dog food for my dog for 6 months; the duration I have had him. I chose this food because that is what my breeder used and is was what he had been eating his whole life. My dog is a 1 year old Cardigan Welsh Corgi and has rich blood lines that are documented and was very good health.

    In January of 08 he started to lose interest in his food (I was using the Lamb and Rice formula at this time). So to try and make the food more appealing I wet is and warmed it up. This worked for a while. He started throwing up bile maybe 2 to 3 times a week. He also started to have terrible gas as after talking to the Nutro Rep at the store I switch over to the Nutro Natural Choice Chicken meal, oatmeal and rice formula for sensitive stomachs. The gas did improve but the throwing up continued.

    On February 20th I took him in for a vet check up and update his shots. I mentioned the vomiting to the vet but she didnt think much of it and he looked healthy other wise. He did test positive for round worm and he was treated for that. The vomiting continued and got more frequent but only a yellow slimy substance that smelled horrible and only in the morning.

    I called a week later to get him back into the vet to be seriously checked over because of the vomiting but the soonest opening was March 25th. The vomiting continued; he would be okay for 2 to 3 days then he would vomit again each morning in his kennel for about 4 days straight. When he was seen on the 25th his stool was checked and there was no sign of worms. He had blood work done that showed a high white cell count. He had the start of an eye and ear infection which was treated with antibiotics.

    That Friday (the 28th) he vomited all day, would drink a lot of water and go out and vomit it. Then he stopped drinking and was still vomiting. That night the diarrhea started. I took him into a clinic open on Saturday and they did a work up on him showing blood in his urine but all other kidney function levels were fine, high white cell count, high belie-Rubin count but all other liver function levels were fine and had low potassium and of course of dehydrated. They gave him an IV and put fluid under his skin to help keep him hydrated after he came home. He was given a anti-nausea shot and a sot of antibiotics. We were sent home with the pill for both. He has slowly improved. His energy is back he has vomited a little food once but no bile. His coat looks good and his eyes are clearer. I finally started feeding him again Sunday night rice and some chicken. He eat it well and kept it down.

    After a few days of that I slowly add small amounts of Bil-Jac dog food. Then after he did well with that I started removing the rice and chicken. He has been on the Bil-Jac dog food for 2 weeks now and has not thrown up once, looks great and is acting like a happy dog again. I took him back to the vet the following Friday (April 4th) and his white count was back were it was supposed to be but his belie-Rubin was still a bit high. The vet has no idea what could have been the problem. She said she sent us with the anti-biotic in hopes that would take care of it but she was unsure of that. The Friday that he started vomiting so bad I contacted his breeder and she emailed me a forum where people had reported some of the same symptoms that my dog had and they were all on the same brand of food.

    That is when I took away the Nutro food and will never feed my dog that food again. My vet bills are about $1,000 now. I contacted Nutro and sent out some of the food for their testing hoping that it wont be biased. I have more of the food and would like someone else to test it but I dont have any ore money to spend on this situation. With so many complaints I would think Nutro would be seriously looked into. Thank you for your time.


    Very sick dog whose heath is now improving but time will tell if he has any permanent damage.
    About $1000 in vets bills because of his illness.

    He was to be a show dog and I hope his heath comletely returns so this won't effect his career. The money spent in vet bills was to go to his training.

    Thanks for your vote!

    Reviewed April 14, 2008


    I was shopping in PetSmart one afternoon sometime around September of 2005, and a woman representing herself as a pet nutritional specialist with Nutro pet foods encouraged me to give their products a try for my two cats. My cats were both two years old at the time. With hundreds of foods available these days it can be confusing to know what is the best for your pet.

    I began feeding my cats Nutro Natural Choice Complete Care Indoor Dry Weight Management. Everyday I also offered my cats various brands of canned cat food-some Nutro until the recall of Menu Foods in spring of '07. My cat Sebastian always favored the dry cat food, very rarely would he ever even take a bite of the canned food. He just nibbled at the food as I free fed it from 5 PM to 7AM so that I could get sleep at night. My other cat is overweight so I thought I was making a smart choice.


    Late January of '08. I noticed Sebastian (now about 5 years old) was growling after urinating and grooming himself incessantly, so I knew he was having some problem. I thought maybe he had a UTI. I took him into the Vet and she analyzed his 1st urinalysis. She said his white blood count was high and prescribed an antibiotic. She suspected stones.

    A week later my cat was not improved, I took him back to the animal hospital. The Vet ordered an ultra-sound which revealed stones. My cat had to undergo a cystotomy and have the tiny stones surgically removed. Afterwards they were identified as feline calcium oxalate bladder stones. His vet bills totaled about $1300.00.

    Early in February 08 as I began searching for answers, I began searching the Web and I was shocked at the horror stories I found of others that have shared their nightmare experiences by feeding Nutro pet food to their pets. I will never feed any more Nutro pet food to another animal, or buy any Nutro pet food products. It was a very stressful time for my pet and for me.

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    Reviewed April 14, 2008

    We have been feeding Nutro for several years. We've noticed over the past few months there has not been several types of Natural Choice lamb and rice, venison or herring on the shelves. We were told the company Nutro purchases rice from had a shortage. We were also told the food would be back in stock in March, then we were told June.

    Our son was feeding Max weight control to his lab, then the dog began having gastrointestinal problems, so we switched to N/C Venison. Then the venison wasn't available, so we switched to N/C lamb and rice. The dog didn't get any better.

    We started to question the food and mentioned it to our vet when we took our dogs in for their annual check up. 3 of our 4 dogs have heart murmurs this year and didn't last year. One of the dogs also has adrenal insufficiency and didn't last year. Our vet suggested we change foods. We are now feeding Blue Buffalo with good results. I also noticed the N/C Complete Care Indoor cat food had a foul odor. I returned the food to the store for a refund.

    Thanks for your vote!

    Reviewed April 14, 2008


    I had been feeding my dogs Nutro Naturals Berry Treats thinking I was doing something great for them by giving them a healthy treat. They loved these and I bought about 8 bags of them when they went on sale. I figured since the recall was over, they were safe, but then someone emailed me this website. I printed it and took it to the pet store along with 7 bags of the treats and exchanged them for Canidae brand treats - the store manager was very concerned and said he would pull the rest from the shelves if he heard anything from the company about Nutro being bad.

    I sent an email to Nutro 3/23, Please respond asap. There is word that your products are killing dogs and cats again, very recently and I am concerned. I have been feeding
    my dogs your natural line of treats - then came across this website. I would like an explanation. These animals are my world and if what I am feeding them can casue harm I demand to know it immediately.

    They sent back the following 4/9 -

    Thank you for contacting Nutro products. We appreciate you taking the

    time to share your concern with us.

    All NUTRO(tm) products are 100% safe and conform to the standards set by
    the FDA, USDA and AAFCO. NUTRO(tm) pet foods undergo rigorous quality
    assurance testing beginning with raw ingredients and ending with testing
    all finished products. This includes testing to confirm that no
    melamine, mold toxins, or pathogenic bacteria are detected in any

    NUTRO(tm) pet foods.

    The safety and quality of our products is our top priority. We take any
    complaint regarding the quality and safety of our NUTRO(tm) products
    very seriously. In the rare instance when a consumer does have a
    concern with any of our products, an in-depth review of the
    consumer-provided samples is performed to determine if an issue does

    exist.

    Nutro Products, Inc. remains committed to the quality, safety and
    performance of all our pet food brands. As we have for over 80 years, we
    strive to deliver the finest natural products to our customers and their

    pets.

    We thank you most sincerely for your loyalty to Nutro Products pet food
    and for allowing us the opportunity to address your concern and clarify

    the issue.

    Should you require further assistance, please contact our Consumer
    Services Department at (800) 833-5330, Monday through Friday, 8 am to 5

    pm, Pacific Standard Time or visit our website at www.nutroproducts.com.

    Best Regards,

    This is 17 days after I emailed them. Who knows, my dogs could be dead if I had continued feeding them these treats. They deny any problems but even if they are safe, this customer service is just terrible and their regard for consumer concern is obviously very low on the priority scale. I buy Canidae and Nylabone Organic Vida treats now and I am confident they are safe and the dogs love them. I tell everyone I know to stay away from this rotten company Nutro. I am DISGUSTED!

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    Reviewed April 13, 2008

    Dry dog food smells different and is
    darker than previous bags. Have been

    using Nutro Natural Choice food lamb & rice for several years. The last bag purchased recently was very dark & smelled different. As a precaution I took her and other dogs off the brand. My old dog had suddenly developed bad breath and when food was withdrawn, her breath returned to normal. The bad smell was same smell as the food in question.

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    Reviewed April 13, 2008


    My wife and I have been buying Nutro dog food for our dog over a year now with no problems. But about 2 weeks ago we went to our local Petco to buy another 20 pound bag of Nutro but they were out of stock all they had was the smaller 5 pound bag. We were told thats all they would have for a while because the company was changing the company they used for the rice. Now I would like to know why they are still allowed to sell this product even when they know there is a problem with the product due to the fact that they are changing the source of their ingredients. Our dog is very sick now and I want to know why is there nothing being done about this.

    Thanks for your vote!

    Reviewed April 8, 2008


    I recently started feeding my dog Nutro Lite Dog food due to her coat being dry. I figured I had been feeding my cats Nutro for over 11 years and they are very healthy and have great coats !! So after a couple of months of eating the food her coat started looking beautiful and then one night she vomited 4 times within 12 hours....it was terrible !! she couldn't stop !!!

    She seemed to be drinking unusually large amounts of water and couldn't hold her urine...it was like she had to constantly go out to pee and each time I let her out to go which was alot..(she kept coming by me and looking at me as if to say..I gotta go mom)..she would urinate 6-8 times each time I let her out. I ceased feeding her for a full 24hrs until the vomiting subsided and only gave her ice cubes...she had diarrhea for days !! I resumed placing her food down but she would not eat it and she became very lethargic...

    My sister in NY told me about this notice she spotted at her Vets office regarding NUTRO DOG FOOD...and mentioned it to me( I had told her about the dog vomiting for 12hrs and couldn't figure out why) I got the Vets phone # and had them fax me over the notification and it all made sense. I immediately stopped feeding her the Nutro and she has been fine since...she resumed eating...of course I fed her a little bit at a time increasing the amount each day...she is back to her ENERGETIC self and hasn't been sick since. I returned the food to the store and put her back on the original food I had been feeding her and she is back to normal. No constant urinating no obsessive water drinking ..no diarrhea.

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    Reviewed April 8, 2008

    I work in a petfood store where Nutro is sold. Of the customers that come in with health issues occurring in
    their pets such as described by the people reporting here Nutro is the only food with these problems. Many of the pets die if the customer continues to use the food. The ones that survive are the ones whose vets have told them to change food or that change it on their own. We've averaged 20 customers a week with this food issue for the last 5

    months or so. I'm rather surprised it's continuing and that nothing is being done about it.

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    Reviewed April 7, 2008

    I do not feed my dogs Nutro dog food but they do eat the Nutro puppy biscuits and have always loved them. They have been eating these biscuits for about 1 year with no problem. Over the last week or so I noticed that they sniff them and walk away form them but have eaten a few without they're usual interest in them.

    Three days ago my toy poodle started with very loose stools. I have been unable to stop this and will have to take her to the vet but I haven't done so yet. I just read the reports on Nutro dog food and I'm wondering if my toy poodle has consumed tainted biscuits.

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    Reviewed April 7, 2008

    I have been using Natural Choice dog food for about 4-5 years. I recently bought a new bag at Andersons in Columbus Ohio. WE atarted feeding the food since last 5 days and ever since then our Bishon has had loose motions and keeps wanting to go out all the time. In fact he has ****** all over inside the house 2 times within the last three days which he never does. We have thrown the food away and have opened another bag, hoping this bag is better for him.

    We will have to get the whole house steam shampooed as his **** is not coming off of the carpet in many places inspite of my using several different products. This could cost us over $500.00 and we are hoping our dog will get better or it will cost us a lot more.

    Thanks for your vote!

    Reviewed April 6, 2008

    I have been using and recomending Nutro products for years. Recently using Ultra
    Puppy has caused URINARY CRYSTALS in both Adult dogs and Puppies. I have contacted all my puppies to check the urine and change foods. Someone with a
    an older pup of mine got a new pup somewhere else and contacted me that the new pup has the same problem also on Nutro. I have sent this info to Nutro and waiting to here back from
    Nutro.


    I have several Vet bills and bills for testing my water to find the cause of the problem.
    I recomened a urine test if you are on
    Nutro. The PH level's were 7 and 7.5,
    Thanks for your vote!

    Reviewed April 3, 2008

    I had been using the Nutro Senior dog food for many years. My Chow mix would vomit bile almost daily. I changed to another dog food last summer and she has not vomited since. I never realized it was the Nutro. I had been told by the people at Petsmart it was the best food they sold.

    Vomiting bile almost daily.

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    Reviewed April 3, 2008

    I started my miniature dachshund on Nutro Max Natural Small Bites Chicken and Rice Formula on 02/20/08. He began vomiting yellow bile daily and seemed excessively thirsty. At times, he was a little lethargic, but otherwise he seemed perfectly fine. After 6 weeks, I finally got a brain and took him off the Nutro and began feeding him another brand. The vomiting stopped immediately. I then began searching for information on-line regarding Nutro dog food and vomiting and found this web site. I wish I had thought to take him off the Nutro sooner and am praying that there is no long term damage.

    I ran into a friend at Petsmart today when I was returning my bag of Nutro and stopped her from buying a 40lb bag of Nutro Natural Choice. I saved a small amount of the food I returned to have tested and will contact the FDA. I have already contacted the Nutro company by e-mail but have not heard anything back. I will be telling everyone I know to avoid buying Nutro until I am satisfied that it is safe.

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    Reviewed April 3, 2008

    Katie's Stools became diarrhea, she started vomiting and stopped eating. We have been feeding her Natural Choice Chicken and Oatmeal for 4 years without a problem. However these last 2 bags she seemed to go downhill. There were no glutens in this product so I did not think anything of it. We brought her to our Vet who said she most likely had pancreitis and gave her an antibiotic and she seemed to do better.

    However she did get sick again and she stopped eating altogether. When this occurred, we brought her back to our vet where she stayed two nights, attached to the tubes to feed her. They could not find worms or parasites, or anything wrong with her but she still did not eat, and her stools were still wet if anything at all. After 2 nights and 3 days, my husband picked her up and brought her to Tufts Univ Hospital in Mass. where she went in as an emergency case. They could not confirm anything but she stayed on intravenious feeding and had many tests. The only thing they could confirm is that she had problems with her stomach, and felt they were full of ulcers. She did start eating after a few more days and was able to come home.

    We have stopped feeding her any Natural Choice. I started cooking her turkey with rice and veggies. She loves it. She even has pep. We thought she had extreme arthritis, however I think she was being poisoned by the food. She is a totally different dog. The bills exceeded $2,000.00. Money well spent. If you are having these problems, stop feeding you dog this food, and start cooking your own. I don't know if the intravenious feeding cleaned her blood of the poison or just time. The vomiting is violent, and the total lack of energy is heartbreaking. I really do not trust commercial dog food at all. I might try evo dry slowly with my home made turkey. I might not. I don't know who to trust.

    At least $2,000.00 in Vet bills. But I think Katie is well again.

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    Reviewed March 31, 2008

    2 of the last 5 bags of Nutro Natural Choice Lamb and Rice I purchased had something foreign baked into it. The largest piece looks like a sliver of fishing line (though I doubt that's what it is, best comparison I can think of), the smallest are barely noticeable fibers - thin but slightly stiff, sticking out of the kibble. I emailed Nutro early Feb 2008, and it took them a month to call me. I was unavailable at the time and they left voice mails, the second saying they were closing the case number if I didn't call them back. I have pics, and of the first bag only a few pieces (best by date of Dec 2008), but this last bag I have quite a bit (best by date of May 2009). I am contacting my vet to find a testing facility, as I do not trust Nutro's testing. I don't believe it's dangerous as my dogs did not get sick, other than one, but for him he's sensitive and it's hard to say it's the food (we have 6 dogs and go through 40 lbs every 9 days). I have already begun transitioning my dogs to another food, which I never thought I'd do. We have had nothing but good results with Nutro but I just can't take a chance. Please check your food closely, these pieces are hard to see and I wouldn't have even noticed had it not been that one kibble with the larger piece right on top of a bowl of food. Now I inspect very closely. I'm not blaming Nutro food on any sudden illnesses in my dogs, and I agree, it's hard to always know if it's the food, or a sensitivity, or just bad luck, but in this case what is undeniable is that our food has foreign material in there that shouldn't be there.

    None that I know of, though I have one dog who occasionally has diarrhea, that suddenly worsened after starting this last bag.

    Thanks for your vote!

    Reviewed March 30, 2008


    I had a Husky cross dog who died on December 16th 2007 for a unknown cause at the age of 10 years. We exclusively fed Nutro senior kibble to our dog and as I read the stories on your web site, I am deeply troubled by what I have read; I had no idea Nutro was a part of the tainted food issues and my ignorance may have caused my beloved dog's death.

    The circumstances of her death were strange- she was a very healthy dog until one Thursday evening she vomited- we did not think too much of this as sometimes she did vomit or have diarrhea for no known reason. I had taken her to the beach on Wednesday, but she was on leash the entire time and really didn't have the opportunity to drink salt water nor did I catch her eating anything but I thought maybe I missed a quick snack of something disgusting.

    Friday she was fine and on Saturday she vomited again. By Sunday we knew something was very wrong phoned the vet, and on Tuesday we took her to the vet who over two days conducted two blood tests which came out normal,9 ex-rays which showed nothing and exporatory surgery which also turned up nothing abnormal. All tests came back normal, nothing could be found to cause this illness. Our dog died on the Friday of that week due to complications of constant vomiting. The vet could not find any cause for our dog to be vomiting. She was always on a leash for walks and was not out of her yard unattended therefore poison was ruled out.

    When I read a few accounts on this site of other people's experiences with Nutro brand dog food, I seriously question whether we fed her tainted food. Tainted food would be a plausable explanation and could account for her other bouts of intestinal upset throughout the past few years- she seemed to have occasional bouts of diarrhea or vomiting for no known reason as she was always on leash and well supervised. We fed her Nutro brands of kibble exclusively - chicken and rice until we switched to senior when she was 8.

    I thank you for this opportunity to share our story.

    Thanks for your vote!

    Reviewed March 27, 2008

    I am a professional dog trainer with 39 years of training experience. I have been using Nutro for 20 years, as I have always believed that it was the top of the line food. A very close friend sent me an article about food rating and found that Nutro is rated B quality food where as Kirkland (sold at Costco) has an A rating. What this meant to me is I was misinformed by Nutro representatives. My dog's coat would appear to be a little dried out with lots of shedding, more than the normal. So after talking to my close friend I finally switched dog foods to Dick Van Patten and my dogs are doing great on it.

    Thanks for your vote!

    Reviewed March 27, 2008


    Nutro Natural Choice Chicken, Rice, Oatmeal marked 04 June 2009 23:41 2CR5 PJ?: My dog loved this food until the most recent bag. Normally she's a chow hound but was suddenly reluctant to eat. She was eating half of her normal amounts.

    She started getting diarrhea on the second day, then began vomiting on the third day. Normally, shes a super high-energy dog but she suddenly wanted to sleep all the time. She didnt want to go for walks; she didnt want to play at the dog park. I knew she was sick but didnt even consider it might be from her chow.

    I switched her to a brown rice diet to give her tummy a break. She improved and I resumed feeding her the Nutro kibble. Once again she was reluctant to eat and became sick when she did.

    I can't be certain the dog food is bad--my dog could simply have developed sensitivity to one of the ingredients. Im not taking any chances, however, so we have stopped using this food.

    Thanks for your vote!

    Reviewed March 26, 2008

    I posted prior on 3/17/08. I'm happy to say my dogs are doing better since I got them off Nutro Natural Choice. Those of you that posted your dogs eating this for years, I understand. Mine did too, until this bag came along. We never had any problems. Then they got sick. I'm sure if your dogs got sick you would be upset and want to find out why and get to the bottom of it! You are lucky, so far. I personally won't go back to Nurto because this is the 2nd time in 4 years that this has happened and when I call they are rude. There is no reason to be rude to the consumer! All I wanted was someone to show some compassion and understanding and at least TRY to help. I didn't get that at Nutro. I won't go back to that food. My dogs are much to precious to me and I am extremely fortunate I didn't lose them to a bad bag of food. Whether one bag is bad or 100 bags are bad, Nutro has a responsibility to make it right. Not condemn me for my telephone call.

    Thanks for your vote!

    Reviewed March 26, 2008

    I have used Nutro for BOTH of my dogs and BOTH of my cats for over two years now and I have nothing but wonderful things to say about this product. My lab has the most beautiful and shiny coat that I have ever seen in my life and they both anticipate their feedings each day. My boxer actually has to be pulled out of the bag because he would eat it all if we let him. My cats get so upset when their food bowl is empty that they throw it on the ground. The benefits are amazing and the ingredients are quality. I was a little shocked when I read some of these postings, but it will not make me quit feeding this product. I think that people need to remember that animals are like people, just because you get sick, you would not quit eating everything that you had before.

    Another important thing to note is that none of the vets that these animals went to thought Nutro was the problem. I have called Nutro and spoken with them on numerous occasions concerning ingredients and other aspects of their food, and they have always been very nice. I find it EXTREMELY unlikely that a business would laugh at a customer on the phone, not only from a sensitivity standpoint, but also from a liability standpoint. Overall, I think Nutro is a great product. My feelings go out to all of the people that have lost a pet, but unless you have actual proof, it is dangerous to spread false information. Get facts, THEN place blame.

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    Reviewed March 26, 2008

    I've been feeding my chocolate lab Nutro for almost 4 years. I started him on it as a pup from the recommendation of a friend. He's always been happy, healthy and big! Larger than most standard Lab's at 95lbs. Recently I switched him to Nuto Lite at my vet's request. He thought Indy should lose about 5lbs. No problem, I slowly mixed in the Lite food until that was all he was eating. 3 weeks ago he started vomiting uncontrollably. The vet diagnosed him with possible pancreatitis, thought his blood work was fine, that was what they thought the only explanation. He was put on some meds and got better rather quickly, now 3 weeks later he started vomiting again. He's now lost about 8lbs in 3 weeks is weak and lethargic. The vet believes, as do, that it is the food. I bought a bag of Science Diet Digestive Care and gave him 1 handful Monday, no vomiting, I then mixed it with Nutro on his next feeding per my Vet's instructions. The vomiting started again. I also noticed he only ate about half his food and was actually dropping the Nutro out and trying to only eat the Science Diet. I think even my Dog knows there is something wrong with the Nurto food. I WILL NEVER FEED any of my pets Nutro again!

    The first Vet bill was $400 plus $275 to have my carpets cleaned. The bill this week was another $400 because they had to do x-rays again and a Barium test to see how the food was progressing in his stomach. It seemed to be causing and extreme amount of gas and he really was not digesting in.

    Thanks for your vote!

    Reviewed March 26, 2008


    I have been using Nutro Ultra for 3yrs. for my 2 maltese dogs. The last 6 months I saw a difference in their coats. They have become course and dry.

    I saw your site and stopped the Nutro Ultra. I also think all the people with complaints should notify the FDA in their states to take action right away as of this date the FDA has no complaints as I called yesterday. they are the ones to stopped this problem.

    Thanks for your vote!

    Reviewed March 26, 2008

    I realize this is the Complaint Department, but after reading some of the testimonials about Nutro I had to speak my peace.
    I have had sporting dogs for over 15 years and have been feeding Nutro Natural Choice High Energy for most of those 15 years to my sporting dogs.

    Not only have they done amazingly well, health wise, on this food, but i often get asked what it is I am doing to get their coats so silky and shiney. I tell them Nutro Natural Choice.

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    Reviewed March 26, 2008

    Didn't put this together until I heard about the others...but my Toshi was eating Nutro and almost died......he was in the hospital for a week, we thought it was a standard UTI, but then after hospitalization many strange things happened.....his weight fluctuated oddly etc.


    Over a thousand dollars and most my friend Toshis life...his trauma in the hospital..and I'm not wealthy...so that 1,000 brought great hardship for me...

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    Reviewed March 25, 2008


    We've been feeding Nutro for years and have never had a problem. There are several things I think people need to consider:

    1) if you change your dogs food quickly, it's likely to get an upset stomach.

    2) Things can happen to ANY food - people or dog, even if the food is fine. It can get damp or bugs or be out of date, and it isn't always the manufacturers fault.

    3)Even a careful company can have problems on occasion. If you have problems and can't attribute it to anything but the dog food - contact the company. They may ask for food to test. If you don't contact them, and there is a problem, they can't fix it or do a recall.

    I had a friend who got food with an incorrect mix and because she was diligent and sent samples, the company did a recall. She had already stopped feeding her dogs the specific batch, but she probably saved many other pets.

    Thanks for your vote!

    Reviewed March 25, 2008


    I have four dogs and six cats eating various NutroMax products and noting is wrong with any of my animals. They are happy, healthy and energetic. I have dog that range in age from one year to over fourteen and no problem. The cat also have a similar age span and no problems. As far as I can tell there is no problem with NutroMax products.

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    Reviewed March 25, 2008

    My dog is on Nutro Natural Choice-dry Lamb and Rice and has not had any problems. If so many people are having problems with this food, please contact the FDA so they can research this. We don't want other animals to get hurt.

    http://www.fda.gov/opacom/backgrounders/complain.html

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    Reviewed March 25, 2008


    I recently purchased 40lb bag of Nutro Natural Lamb and rice small bites for my Weimer. We have bee feeding both this and the chicken and oatmeal because they do not contain corn or wheat, which he is allergic to.

    We've been very happy until this last bag(dated 10 may 2009,13:38 2 a x 4 j p). Our dogs were throwing up, diarhea as well as the usual allergy reactions. I figured they had gotten into something they shouldn't have, so I fed them brown rice and boiled ground beef to allow bellys to settle down.

    The dogs got better, I resumed feeding Nutro, with the same results. I figured the bag was somehow tainted with corn, causing the intestinal and other reaction. I purchased another food. Symptoms immediately subsided. I was determined not to waste a 40 lb. bag of dog food(please forgive me) so I tried to mix it 50/50 with the good food. Bad Idea!!!! Immediate return of symptoms.

    Called the company to report my dismay because of course they would want to know about this problem with their wonderful food.

    Well.... after a 25 min. wait, (no exaggeration, I have a timer on my phone) I spoke to a very uninterested woman, probably the only one there, who told me to take the food back to the store for a new bag or a refund.

    I was shocked that there was not more alarm that their food wasn't properly manufactured, I mean, someone put corn in this high end food! (I was still naive) She also told me they could test the food, although they would not test for corn content, which is what I was perceiving as the problem at that time.

    I was frustrated and dumbfounded at this lack of customer service so I said goodbye. I then googled to see if there was anything going on with other folks.
    Wow am I surprized, and a little scared that I tried so long to get my Zippo to eat this food. I guess I'll go back to cooking for him, like I did for the first year.


    There was no need for a vet visit, hoping there are no major problems down the road.

    He's happy, my kids say he eats better than they do.

    Thanks for your vote!

    Reviewed March 25, 2008


    Nutro dog food: After several years of feed the Nutro Lamb and Rice formula my Service Dog developed frequent diarriah. I'd put her on a vet ordered rice and 2% cottage cheese. It took about 12 to 14 days of this diet to bring my Service Dog back to normal stool formation. I then would SLOWLY re-introduce the Nutro one nugget at a time more each day until she was entirely off the rice/cottage cheese diet. Within a month my Service Dog returned to the watery frequent stools.

    Back and forth we went between the Nutro/Lamb and Rice and the rice and cottage cheese until my vet told me to put her on straight boiled chicken breasts and boiled skinned diced potato. She has not gone back to the Nutro. She lost a substantial amount of weight, her coat turned rough and dull looking and her skin turned rough instead of the silky smooth skin prior to feeding her Nutro. She had absolutely no energy and could not pull my manual wheelchair as trained.

    After 3 months of the chicken/potato diet she has a shinny coat, her hair is silky once again as is her skin. She has boundless energy again and able to pull my manual wheelchair. Bye bye are her favorite words...she can NOT wait to go with me no matter how short or long the trip. I produce a radio program in S.F. She is my # 1 fan.


    Needless-to-say, the cost of preparing the chicken and potato diet that my Service Animal requires since the Nutro food was poisoning my dog has been enormous difference in monthly expenses. I live on a fixed income due to my disability...and now have cancer and am dying. Who will care for my Service Animal who must eat this chicken and potato diet--she eats small amounts through out the day, 8 meals a day every 2.5 hours from sun up to a last feeding at 12:30 a.m. the next morning.

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    Reviewed March 25, 2008

    I bought Nutro Natural Choice dog food for a year or two, thinking it was good quality dog food.


    My Doberman developed bladder crystals and almost died, directly from the lack of nutrition from the dog food. He had to have emergency surgery and years of trying to bring him back to quality health. 3 years later, he died

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    Reviewed March 25, 2008

    You had asked for bad experiences and GOOD, but chances are, you likely will not print the good ones. I will tell you anyway.

    I run a dog rescue in Winnipeg Canada. All of my OWN dogs are on Nutro, as are all of our rescues. We have had EXCELLENT results, placing emaciated dogs on High Energy, puppies raised on Nutro Puppy, seniors and overweight dogs on Nutro, and we have had nothing but good results.

    Not only do we use the brand ourselves, but we also ask our adopters to continue to use it, as we want the best in health for our rescues.

    Sally Hull,
    Executive Director

    Hull's Haven Border Collie Rescue

    www.hullshaven.org

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    Reviewed March 25, 2008

    fed my 79# lab mix Nutro Natural Choice, he started not enjoying his walks, was planning to take him to vet when I got up Jan. 31st and found him dead. Started feeding senior Chihuahua same food, found him dead 5 days later.


    two dead, previously healthy dogs

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    Reviewed March 24, 2008


    I too had an experience with the Nutro Lamb and Rice. I have used this food for about 3 years with no issues. Last fall our GSD starting losing weight. The vet became alarmed, we ran some tests and nothing conclusive came back. We upped his food to 3 cups twice a day.

    We then adopted a 8 month old puppy, Bernese Mountain Dog who came to us in good health but she stopped growing and began to lose weight also. This seemed to work. We switched her to another holistic puppy food. She is now on target to where she needs to be. We adopted a 6 1/2 year old BMD and she has lost 10 pounds in the 6 weeks we have had her. She has also started to vomit bile 2-3 times a day. Yes, we have bought our last back of this brand. It seems too much of the same thing for 3 dogs at three different ages, from 3 different backgrounds to have the same symptons.

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    Reviewed March 24, 2008


    I read the recent complaints about dry Nutro Max Pet Foods. I was concerned because I do feed one of my cats a Neutro Max product. I am aware that this company did recall some possibly tainted foods in 2007, but since the company has initiated greater quality control, I did not and still do not have any reason to avoid the canned cat food.

    I usually feed other brands to my cats, but one has cancer and it has been difficult to get him to eat at times. He really likes certain varities of the Max Gourmet Classics canned food. He is actually doing very well physically and has had no problems with the food. I feed him the Max Gourmet Classics when he refuses the brand I prefer. If I believed it was making him sick in any way, I sure would speak up. That is my experience with just one product produced by Nutro Max as of March 24, 2008.

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    Reviewed March 24, 2008


    My 10 year old Boston Terrier, Sadie, was just switched to Nutro Dog food for Seniors when she began vomiting, then diarrhea then bloody diarrhea. She would not eat and could barely lift herself up to go outside. Her veterinarian had her spend 2-1/2 days on IV fluids & antibiotics. Her kidney enzymes were dangerously elevated.

    After about 2 weeks on a diet of only rice and chicken that we prepared, her stools were once again fairly normal. As soon as we started her on the Nutro dog food again, she began with the bloody diarrhea. We threw that food away & began her on another commercial brand after more chicken & rice. She has never been the same since.

    She has developed some lumps on her side and a growth on her mouth and also seems to have some type of breathing difficulties. I don't know if that has anything to do with the Nutro episode but as I said, she has not been the same since.


    The vet bill was $280.00 but that was nothing compared to the agony of not knowing what and why this was happening. I also had to take time off work to be with her when she was so weak and to take her to veterinary appointments or from being up most of the night with her. I am so tired of companies worrying about their economic bottom line instead of a quality product! There is no excuse for so many pets to be negatively affected by companies that should be experts in the field! Pet Smart should also be liable for not posting informational warnings.

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    Reviewed March 24, 2008


    I'm reading these reports of people having ill or dying dogs after using Nutro Foods with great concern, as I have fed my dog Nutro Natural Choice Lamb & Rice Adult Formula for her entire life (she's 5.5).She's only ever had dry kibble, so I wasn't concerned about her food as the dry kibble wasn't on the recall list.

    So far, my 50 pd Heinz 57 mix has been fine, although she did have some intermittent pale stools last month that I did not connect to her food (I suspected some new treats) both because the issue was intermittent and because she's been on this food for the last 4.5 years (Nutro Natural Choice L&R puppy prior to that). But now you've got me very concerned that perhaps it was her food, and could be a growing problem! Maybe it was intermittent because in all likelihood there is more than one bag of food mixed in the container in which I keep it? So some days she gets more of one bag and on some days more of another? I'll be sure to speak to my vet about this as she is due in April for her annual vaccinations.

    It would be really helpful, I think, if people would include the lot numbers of the product they purchased so consumers can get a better sense of whether this is a problem limited to certain batches/lots of product or whether there is a broad potential contamination. If it is certain batches/lots, that in no way absolves Nutro/Mars of any responsibility, but it might be easier to track and verify the problem if it is traceable to specific batches/lots of product.

    My heart to goes out to all of you who have lost a pet or have seen your pets suffer. Such a terrible loss!

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    Reviewed March 24, 2008


    I have a 3 year-old poodle who I got from a rescue and he's been on Nutro Max since I've had him. Within the last few months he has had quite a few digestive problems that his vet has not been able to figure out thus far. He has not been eating like he normal does and his stools have been incredible sporadic, soft then hard the soft then bloody. His appetite has been pretty bad, he'll wait to eat until he's starving because he doesn't want to eat the food then he's drinking water like he's been in the desert and coughing and dry heaving A LOT.

    When he plays with his buddy too much he gets to coughing and hacking like an old man. He's not as playful as he was when I first got him and he almost seems depressed a lot (maybe he's just in pain...?).

    He repeatedly tests negative for stomach parasites and we have been uncertain what the problem was until I received an email about Nutro foods from the shelter he came from. I know I will be weening him off Nutro IMMEDIATELY! In the meantime, is anything being done about this???


    I have had vet bills and just constant concern about my little sweety because he's been so unstable and not himself and I don't know what to do about it...

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    Reviewed March 24, 2008

    I have been reading/hearing many stories about ill/deceased animals who have eaten Nutro foods. I have to say that 6 months ago I switched my 2 boxers to Nutro Natural Choice - herring, rice & potato formula. Then about 3 months ago we switched to the High Energy formula. I also feed the Nutro canned dessert. My one boy - who has ALWAYS drank a lot of water - was diagnosed w/ hypothyroidism in Feb. and I assumed that was why he drank a lot. The full panel blood test showed NOTHING other than the low thyroid. My other dog does not appear to have any of the symptoms others have described - and I'm still feeding them the Nutro dry food. Maybe it's time to go back on the combined cooked & raw diet we tried during the pet food recall last year.


    I appear to be one of the lucky ones - no vet bills YET. But I have one un-opened bag of Nutro High Energy food that I'm afraid to use.

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    Reviewed March 24, 2008

    Let me begin by saying I raise bengal cats. We adore each of them, but out of my first litter, I kept a marble male as a pet, and named him Jack. We had just moved to a new, isolated area and he was my buddy, keeping me laughing and busy and too occupied to mope. In early 2006 (yes, 2006) he was fourteen months old. We had a pregnant queen at the time, and in addition to the dry, she was getting Nutro wet pouches. Jack loved the taste I shared out with the rest, so I often snuck him a packet just for himself. Over several days, he became more solitary and quiet, but I thought he was just growing up and perhaps the pregnancy hormones were unsettling for him.

    One night he came out of our bedroom, stumbling as if he was drunk. He fell over, cried weakly, and urinated uncontrollably. Off to the emergency vet, where $800 later they wanted to keep him overnight in a bare, stainless steel cage, above a constantly barking large dog. I was in tears, they couldn't figure out what was wrong with our guy. He just wanted me to hold him, and wailed if I put him down; I couldn't leave him there to suffer. We took him home, spending a long night in tears with our sweet boy curled between our heads, on a puppy pad to protect our bed from his constantly flowing urine, and next morning took him to our regular vet. She diagnosed him with kidney failure, and he was so far gone we had him put to sleep. I was heartbroken; it took me a good year to be able to think about him without crying.

    Oh, and the kittens his mother was expecting? Our eldest queen, with the impeccable mothering skills and healthy strong babies? Dropped one by one over the course of several days, little kidneys unable to hold any fluid. Same with the next litter from a different queen. I called Nutro, not to seek retribution, but to tell them what had happened and ask how their products were tested. The man I spoke with refused to answer my questions, just kept shouting a nonsense, scripted reply. I told him losing Jack had been terrible and I wanted to make sure everyone else would be safe but he LAUGHED. Yes, Laughed.

    Jackie is buried under the peach tree in our yard, everyone now eats Blue Buffalo and thrives. No more dead kittens, no more young adults dying and ripping our hearts out. I am beyond lucky we didn't lose any of our other adults. Our pets will be switching to home raised raw food soon, even though Blue has been good, I just shudder a bit still every time I think of how ours suffered.

    Consequences... apart from two broken human hearts and a couple feline ones (don't ever let someone tell you animals don't grieve) as an altered bengal male, Jack could have been sold for $400, not that I ever would have willingly parted with him. The eight babies, anywhere from $400-$1000 each. The vet bills, which are still racking up on my credit card, are now $1200. Oh, not to mention all the food wasted on Nutro for three years before all this happened.

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    Reviewed March 23, 2008

    I feed my 3 dogs Nutro dry dog food and they all have become very ill over the past week. They are having stomach problems, loose stools and excess thirst.

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    Reviewed March 23, 2008

    I've been feeding my three dogs Nutro (both Natural Choice Large Breed Puppy for one, and Max for the other two) for some time now, but just recently the two smaller ones have become ill. One of them vomits bile and the other is quite lethargic. Even though I'll be changing foods tomorrow, paying for emergency vet bills for the two little ones is going to cost an arm and a leg.

    So far none, though possible upcoming emergency vet bills, lost time at work due to pet illness, and cleaning fees / new carpet caused by sick dogs.

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    Reviewed March 23, 2008

    I was feeding my schnoodle nutro and he had horrible ear infections. He seemed lethargic and uninterested in normal play. We switched his food to a human grade food and he has not had one ear infection. He is back to his playful self and I won't even get started about his muscle tone. I will never ever buy nutro again. I am glad to see that I am not alone in this situation. Something must be done!

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    Reviewed March 23, 2008

    I just found a cross post on one of my pet care groups about Nutro dog foods killing other dogs. Thank goodness mine are still alive! The food is going back to the store at once and both dogs are going to the vet for blood work. I've been feeding my dogs nutro natural choice senior kibble for years. Lately, the last few months, they've both had very upset tummies and very unusual and loose stools. I asked at the store where I buy things 2 months ago and they said they've had no complaints about Nutro or the other things I buy. Sasha is 13 1/2. Her vision has been failing and her mobility declining rapidly. She is also drinking tons of water and needing to go out several times a night which is indicative of kidney involvement. I was attributing it to age. So was my vet. And I'm noticing Buddy becoming very wide. I thought he was just getting fat. Bud being very wide is probably a sign of liver involvement. I will know after the vet looks at him.

    I'm on disability and I'm sure having 2 dogs affected by this will be extraordinarily expensive. I don't know how I will afford this.

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    Reviewed March 23, 2008

    We have a Show Dog puppy that has been on Nutro since November. We have not had any issues, but we are supplementing with probiotics. We are OFF Nutro products as of today because of the information we find on your website. Please keep us informed. We advise everyone to discontinue using Nutro immediately. Thank you.

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    Reviewed March 23, 2008

    In April of 2007 my Golden Retriever's health began to seriously decline at a rapid rate. I had fed Nutro Lamb and Rice Lite for most of her life. Reassured by the statements made by the owner on the website, I did not change food. Within 3 weeks my vet supported the decision to euthanize because no more could be done, she was vomiting, couldn't eat, lost a great deal of weight and muscle. Now, I have just found out that in fact her dog food was contaminated and she died needlessly. Shame on this company for not telling us in time to save our dogs!

    I am a widow and I lost my companion!

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    Reviewed March 23, 2008


    I started using Nutro Natural Choice for my show dogs last fall. With the last two bags I bought over a month ago my dogs started to loose weight and their stools were extremely soft. After they ate they would suck up water like they hadn't had any all day.

    I took stool samples to my vet and all the dogs on Nutro were clean, no parasites. The only dog I wasn't having problems with was the old dog that can only eat raw meat, no dog food at all.

    My youngest dog, a puppy, just wasn't growing like she should be and I thought there was something wrong with her, she looked like she had been starved and her coat looked real bad.

    I stopped feeding the Nutro a month ago and put all my dogs on a raw diet. They had all gained weight and their hair is growing again.

    I thought it was just my dogs but glad I found this web site and see it isn't only mine that are having problems with Nutro. Now that I know others are having problems I will be contacting the company.


    My puppy is 10 months old now and her growth seems to be stunted, I have never had this happen in the 40 years I have been showing and breeding dogs. I'm not sure this show quality puppy will now get big enough to show or breed, it is so heart breaking to see such a good quality dog not live up to her potential because of a dog food.

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    Reviewed March 23, 2008


    After years on Nutro, both my cats started vomitting almost daily. I did plenty of research, feeling that I should switch their food. I will never feed commercial brands like this again. My cats are now on a raw BARF diet, which they were designed to eat, and they are thriving and healthy. My persian cat who lost fur 4 years ago from illness is now fluffy again after just 1 month on raw. Don't feed Nutro or crap commercial brands. Now I feel guilty for donating this poison to my animal shelter.

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    Reviewed March 17, 2008

    I too called Nutro and spoke to a rep in consumer services. She said she had not heard of any problems with the food. She is blaming the shipping and storing of the food. She did tell me to send 4 cups in for testing, which I am going to do. I'm heartsick about this.

    My dogs have tummy problems and one is refusing to eat. Loose stools or totally watery stools. Vet bills will be incurred again.

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    Reviewed March 15, 2008

    My 10-year old border collie became lethargic, lost weight and when evaluated by a veterinarian, his liver enzymes were critical. He was put on antibiotics and a strong amino acid, but continued to deteriorate. A week into the treatment, one of my co-workers asked if I had seen the complaints about Nutro dog food on this website. I had not and never dreamed it could be the food. It is touted as being all natural and is certainly sold as premium food. I was shocked at the information that I found on Nutro.

    I faxed pages and pages of this information to my veterinarian, who became alarmed, and told me to stop feeding Nutro Natural Choice immediately. Within a couple of days being off this food, my border collie started acting like he felt better. Within a week, he had regained 2 pounds and after 2 weeks, his liver enzymes were still high but improving. I can tell he is continuing to gain weight and his energy level is as good as it has ever been. My veterinarian and I are convinced it was the food. I cannot explain why this happened all of a sudden since he has been eating this food for years, but I know my dog and I know it was the food. He was not responding to any medical treatment until we stopped the food. So far, this event has cost $500, but even more important than the money, I almost lost my dog, whom I adore. I cannot believe that a company that sells their product as safe and natural is, instead, injuring and killing pets. If I had not been informed about other pet owners' experiences with Nutro Natural Choice, my dog would be dead. It is my hope that some consumer group or authority will begin to investigate this company and its products before other pets are affected.

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    Reviewed March 12, 2008

    I switched my dogs to Nutro Natural Choice Large Breed chicken and rice, thinking I was improving the quality of their food. They LOVED IT! Unfortunately, a few days after I began feeding the new food, which I converted by mixing in increasing quantities over a week-long period, both of my dogs--a Great Dane and a Dane/Blue Tick mix, developed watery bowels and lots of digestive activity. We took the Dane to the vet because he exhibited symptoms first, and they performed a fecal test for both parasites and giardia; both were negative. When the other dog began having the same symptoms, I began to suspect the food.

    I placed a call to Nutro yesterday and spoke to a customer service rep. She said they had NEVER heard of any dogs having problems like the ones I described. And then, the next day, I found your site and saw the numerous complaints. I am NOT PLEASED.

    Vet bills and meds are upwards of $100; and, of course, a bag of food cost me in the amount of $35--plus the emotional cost of hours of worry and physically running back and forth to the vet, plus gasoline expense.

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    Reviewed Feb. 21, 2008


    We have a 2 year old Papillon mix and a 6 month on Dachshund Mix. Previously, they had been eating Nutro Ultra for small breeds (the older dog for over a year), with no problems. On my last trip to the store, Nutro Ultra Small Breed was out of stock. In desperate need, I purchased Nutro Max Mini Chunk. The next day, the puppy threw up. Later the same day, the older dog threw up as well. The older dog seemed very uninterested in the food, and only would eat a little at a time, which was unusual for her. We didn't think much of any of it, despite the fact that they have rarely vomited before and have good appetites, assuming their stomachs were not used to the different formula.

    However, the vomiting continued over the next week and a half, with at lease one of the dogs throwing up each day, occasionally accompanied by loose stools. Finally, on 2/19, after 2 weeks on Nutro Max, the vomiting suddenly increased. While on a walk, the puppy threw up bile 3 times in a row. Less than a minute later, the Papillon threw up a large amount of food. When we came inside, I looked online and found numerous complaints all detailing similar symptoms. During that time, the adult dog threw up bile three times in a row. I took away the food, and followed vet advice to fast them for 12 hours, followed by boiled chicken and rice. We've switched to a different dry food, and after almost 48 hours there has been no more vomiting. There were absolutely no other changes in their diet or lifestyle over the last 2 weeks. The vomiting started within one day of starting the new food, and affected both dogs. It has stopped now that they have stopped eating Nutro Max.

    All of this, combined with other consumer complaints, as well as a review here:

    http://www.dogfoodanalysis.com/dog_food_reviews/showproduct.php?product=1593&cat=6

    which points out that the corn can cause allergic reactions and the synthetic vitamin K has been linked to liver problems leads me to believe that the food was the culprit. I am glad that I discovered this before their health deteriorated any further, something that has sadly happened to so many other dogs.


    Luckily, just a wasted 20 pound bag of food. Dogs have seemed to returned to normal health, and have not warranted a vet visit.

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    Reviewed Feb. 18, 2008

    Upon opening a new bag of lamb meal and rice formula 20 pounds, we fed our two golden retrievers. They have been eating this food for several years. One dog became sick with the runs that evening and the next day began to vomit in addition. The second evening the second dog began with the same symptoms throughout the next day. The dogs ate no other food and were not outside off the leash, so we know they did not eat anything else. The symptoms were so severe we took them off the food. By the next day they were getting better and by the next day they were back to normal, but eating different food. The expiration date on the bag is May 21, 2009. The bar code information is 0 7910520101 8. In my opinion this bag of food is severely tainted.

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    Reviewed Feb. 9, 2008

    I bought NATURAL CHOICE dog food by NUTRO Products and within 4 days my family dog, Zoe died.


    On December 6th 2007, I bought what I thought was a healthy dog food for our dog, Zoe. I bought it from the local Pet Smart on the advice of a store worker. The product was Natural Choice (made by NUTRO) Adult dry dog food, Chicken Meal Rice and Oatmeal Formula. Our dog ate the food on Thursday, 6 December and Friday, 7 December. On 8 December, Zoe became lethargic and was throwing up and not eating. On Sunday, 9 December, Zoe was still throwing up, had diarrehia and could barely move.

    At 1030 PM, sitting next to me,Zoe screamed out and died. I tried to get her to breathe again but to no avail. Zoe was 9 years old and in very good health. She was a small dog (8 lbs), a Maltese-Pomerian mix, which we found in Hawaii six years ago. Our daughter who is also 9 years old, asked where Zoe was the next morning and we told her she was sleeping under the bed but we were taking her to the veterinarian. Later that day we had to tell our daughter, that Zoe had to be put down on the advice of the veterinarian. She was crushed as was my wife and I.

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    Reviewed Jan. 24, 2008


    called 1/23/07 to check if any recall on Nutro Natural Choice Indoor Kitten 8# dry food. I was told he would mail a return for sample of food to be returned to them for testing this could take up to 10 weeks. This product was purchased 1/17/08 and on 1/20/08 my kitten vomited and he health declined.Took her to the vet 1/22/08 and he said her kidneys were severly enlarged she was given three shots and medication for vomiting. Took her home and she did not urinate or eat. 1/24/08 am the vt was called again, my kitten was lifeless.

    Took her back and she was x-rayed,given barrium to check for blockage,put on IV and catheder and admitted to ICU. Blood test revealed high way above average kidney,phosporus,and Bun levels. Dr suggest recent ingention of anitfreeze (she is strictly indoor kitten) no chemicals present we do have one older cat and dog. She was dyagnosed with renal kidney failure by ingestion of toxin/heavy meal. The only change was her food. She died this morning. I am left with a $800.00+ vet bill for a kitten that was only 5 months old had her spayed and all shots. This is a nightmare I found her on the side of the road abandon, she blossemed into a beautiful wonderful cat and all the time and energy spend to care for her I am left with nothing but a big vet bill I can not afford. Everything she received was paid out of my pocket befor this. I was doing a good deed as we have not animal orginazation around her that cared to help me.
    called again 1/24/07 and was forwared to him after explaining my kitten had died in all fairness he said he was sorry for my loss, I told him I wanted tp speak with someone who could expedite this so I it was the food another animal would not die,he said he would give my claim to suppervisor since the kitten had died. I feel the is urgent I dont want soemone else to have the pain our family has gone through Claim Number 628604 Also this kitten was fed Nutro kitten canned food for the first three month of her life 3oz can were these recalled?


    seriousness of the cats death was not taken as a priority, other cats could be at risk if they did find something in the food. I feed all my pets Nutro and will discoutinue until I get an answer. Idid got to the Pets Plus store tonight where the food was purchased amd they did give my their sales reps name and phone number, I will contact be reguarding this issue to see if he can get this issue expedited before more animals are harmed. I could have this food tested locally be the expense I can not afford as I am spent emotionaly and financially.

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    Reviewed Jan. 22, 2008

    Purchased Nutro Max Dry Dog Food on 12/20/07 for the first time. On 12/23/07 I had my Yorkie at the emergency vet. 12/28/07 he had a blood transfusion at Gulf Coast Veterinary Internists & Critical Care. As of 1/22/08 and $2000 later, he is still taking meds & is doing much. I also have a American Eskimo who ate the same dog food who is still sick & we are taking another trip to the vet tomorrow morning.


    Both dogs are still not well after numerous trips to the vet & approx $2500 later. Before eating the Nutro Max they were both healthy & happy dogs. I returned the Nutro Max to Petco. However I did keep a sample & my receipt for further lab testing at Expertox in two weeks.

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    Reviewed Jan. 4, 2008

    After 4 days of eating Nutro dry pet food, I found my dog dead in our yard. That was the only thing that changed for him that week was the introduction of the Nutro pet food.

    My dog died alone in our backyard, probably of kidney failure from the toxins in the food.

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    Reviewed Dec. 31, 2007

    Had to put 6lb pomeranian to sleep after feed Nutro dry dog food. Fed anothe pomeranian same bag and she immediately became deathly ill. I contacted Nutro just to get them to take this food off of the market. They were so sorry for my loss but they couldn't find anything wrong with the dry food. We've paid over $1000 in vet bills.


    We've paid $1000 or so for the care of two pomeranians. We thought the first dog was just old. I gave the remaining senior Nutro to the young Pomeranian and she became deathly ill.

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    Reviewed Dec. 23, 2007

    My 9 year old yellow lab, who always inhaled her food and who had been eating Nutro Natural Choice Large Breed Senior dog food, recently started throwing up bile, drinking excessively and stopped wanting to eat. We tried everything to get her to eat...we tried giving her Pepcid, chicken broth on the food, cheese, boiled chicken, bacon; and nothing worked. We spent almost $300 on blood tests and a urinalysis which all came back fine. My mom typed her symptoms into the web and saw that we weren't the only ones having these problems; in fact, people feeding their dogs Nutro had dogs with the same symptoms. We immediately disposed of about 20 pounds of dog food, and I went out and purchased Innova dog food. As soon as I brought it home and gave her some she inhaled it. Her appetite was back. I just pray the damage is not done and we were able to switch the food in time!

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    Reviewed Dec. 17, 2007

    My 9 yr. old dog has been eating Nutro canned and dry food for years. When the canned Nutro received a dangerous review, I stopped it. But Pet Supermarket assured me that the dry food was fine. NOW I have spent $1,500 so far and it will be more...to save his life. IF I can. The vet told me to stop Nutro. And, the pharmacist told me that he had never heard of a dog having sludge in his gall bladder. He asked me what I fed my dog and told me he felt it was the food. The dog is not out of the woods yet. I was told that he could go for emergency gall bladder removal. He will need another sonogram in three weeks. That costs $350. It's very stressful, and the company does not even care. The pet stores are more interested in making money.

    My second dog who ate the same food spent the weekend in the emergency care. He will be going for emergency surgery for a mouth growth they are expecting to be cancer. Again, caused by the Nutro. This company should be closed. This weekend cost me another $1,100. Who is protecting our animals? I believed the store. I paid money to kill my dogs. When I was picking up my dog from the emergency care tonight, there was a woman waiting for her dog who was being treated for its cancer. Guess what is being blamed for that dog's problems? Nutro Dog food. When will someone do something?

    Here we are watching our dogs die while Nutro lies about their products and makes money and so does Pet Supermarket. Two weeks ago I was in there and a woman was recommended Nutro by the manager. I told them not to sell that and for her not to buy it. I explained my horror story, but he said he did not know anything about the problems with Nutro. If I know about it HOW COULD THE MANAGER NOT KNOW ABOUT IT?

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    Reviewed Dec. 3, 2007

    We have been feeding the Nutro Lamb and Rice dry dog food formula to our 70 pound, mixed breed dog for a couple of years. About three months ago he became ill with diarrhea and vomiting and after much testing and two trips to the office, our vet determined that the cause was something he ate. We had made no changes in his diet and he hadn't been out of the yard, so we assumed that the Nutro was the cause. I contacted the Nutro corporate office and brought them up to date with the situation. They sounded concerned and offered to send a small bag so I could return it to them with a sample of the food for testing. After waiting a month I contacted them again, indicating that the bag that they promised to send to me never arrived. They apologized and again said that they would send a bag for testing. I waited another month - no bag. I called the office and left a message. Nothing. Now I'm writing this to Consumer Affairs and hopefully others won't go through the disappointment of actually expecting the folks at Nutro to be true to their promises.

    The consequences of my situation were that I spent about three hundred dollars at the vet's office and some serious worry about whether or not our dog would survive, and totally wasted my time in the false belief that the people at Nutro were concerned enough about the animals who use their product to follow through with the promised testing of a suspect bag of their dog food.

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    Reviewed Nov. 29, 2007

    My perfectly healthy 9 1/2 yr. old German Shepherd died recently from a condition called bloat. It may have been pure coincidence, but she recently had been eating Nutro Max for two weeks prior. This was the first time I'd tried her on this food.


    My german shepherd died during emergency surgery. Her stomach had ballooned out within a very short time. She had had two weeks of eating Nutro Max, then the night she died, I had just fed her Iams Dry Food, which I just read has also been implicated for containing melamine. I am devasted.

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    Reviewed Nov. 18, 2007


    My dogs have been eating Nutro Ultra Weight Management dry food for the last 18 months. 6 weeks ago, one of them was diagnosed with very high enzyme levels in her liver. She was taken off Nutro and put on a home cooked diet plus Denamarin. Her enzyme levels are beginning to return to normal.

    Because I didn't connect this with the food they were eating, my other dog continued to eat Nutro. This week she became extremely sick with vomiting, severe weight loss, lack of appetite and lethargy. She, too, was diagnosed with extremely high enzyme levels in her liver and as of today she is in the hospital on IV fluids.

    I have no doubt that the Nutro dog food caused this -- my dogs are fed very carefully and especially so after the first one became sick.


    My dogs have been in terrible pain for days on end. We've spent many hours at the vet and in the hospital. It has cost nearly $1000 in vet bills and one of my dogs is still in the hospital. If she survives she will need to be on medication for months to regenerate her damaged liver. My other dog needs dental treatment but she can't have it because the anesthesia could further harm her damaged liver.

    This has been very expensive, time consuming and most important, it has caused great pain and damage to my dogs.

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    Reviewed Oct. 12, 2007


    10 days ago I bought a 40 lb. bag of the Neutro Natural Choice dog food. I have been feeding this food to Hooper, my 3 1/2 year lab mix dog for the past 2 years and have been very happy with it. Hooper began to have loose stools about 5 or more days ago and began vomiting about once a day (that I noticed) about 3 or 4 days ago. He has been lethargic and off his food, only eating occasionally and then leaving much in the bowl - very unusual for him.

    Suddenly this afternoon (10 days after purchase) he developed hives all over his body. I took him to the vet. The vet gave Hooper a couple of shots and prescriptions for Metron/flagyl and Diphenhydramine and orders to stop feeding the new bag of Neutro.


    So far it's the physical indications I've described above and a $210 vet bill. My concern is for other dogs and not for any compensation for expenses.

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    Reviewed Sept. 28, 2007


    My mother just recently switched her dry cat food to Nutro....her beloved cat is now dead at the young age of 9! The cat had no problems whatsoever before eating this product

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    Reviewed Sept. 19, 2007


    I have not contacted the company as of yet but here is info to date. I purchased a 40# bag of this Nutro Natural Choice for Large Breed Adults at a Petco on July 29th and a week later began mixing it with the Science Diet Oral Care I had been feeding my almost 3 year old labradoodle. We began feeding her 100% of the Nuro Natural Choice about 2 weeks ago. She had only been on it 100% a few days when we put her in a doggy day care for 5 nights while we were doing some remodeling. We prebagged her food as we usually do for them to feed her.

    When we picked her up on day 6, her report showed she had been throwing up bile some for a couple of days and not eating well. That night we brought her home she ate very little of her dinner and I counldn't entice her to eat more. That night about midnight we woke to hear her throwing up bile. The next morning she wouldn't eat at all. This is highly unusual for her as she is typically not a picky eater at all.

    I remembered the nightmare of the recent past in the dog food arena and did a little research online and learned of the recent issues with Nutro products so I immediately call our vet and took her in. The vet did blood work and an urinalysis. Thsi morning he called and said the bloodwork results looked normal however the urinalysis showed the beginnings of a bladder infection.

    I feel strongly this is related to her food intake of the nureo Natural Choice product. I have the balance of this food and I underatand there are places it can be sent for testing but that it costs $200 or more. I feel confident that something in this poduct has made our labradoodle sick.

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    Reviewed Sept. 17, 2007


    I purchased Nutro Natural Choice for Large Breed Dogs on 7/29/07 and have been gradually changing my labradoodles food over to it and now she is throwing up bile and not wanting to eat.

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    Reviewed July 18, 2007


    I contacted Nutro on 3/29/07 and was given claim # 7532. Our 5 year old terrier became deathly ill in late January. After $3,000 in vet bills we still did not have a answer as to what happened. I later learned that the dog food we were feeding the dog from Nutro was causing deaths in pets. I contact Nutro and explained my issue. They told me it was not the dry, but to send in a sample, which I did.

    May 17, 2007, I receive a letter from Hartford Insurance stating our investigation has dtermined that our insured (Nutro) is not responsible.

    This dog was perfectly healthy with a clean bill of health about 1 month before eating the tainted dog food.

    We were hours from putting the dog down, and the Vet asked us to hold out for 1 more day and we did. The dog slowly began eating table food, and his health improved. I firmly believe from the stories of other pet owners that the Nutro Dry was responsible for this issue.


    $3,000 vet bill, and a lifetime of prescription drugs that cost $80 per month. The dog is now in good condition, but has a damaged liver due to this pet food.

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    Reviewed June 11, 2007


    My puppy became violently ill on may 22, 2007 just 6 weeks after we purchased her. I took her to the vet since she was vomiting, refusing food, and was acting very depressed. They did x-rays on her and gave her a shot to help with the vomiting and rehydrated her. She was sent home and I was told if she got worse to bring her back.

    That evening she got a lot worse and my husband took her back in. That night they ran an IV on her. The next morning they were performing a barium series test on her and once again she got worse. At this time I received a call from the vet stating if they didn't do surgery she would die and she could still die from the surgery. I informed him to do the surgery.

    Juliet made it through the surgery however was filled with blood in her abdomen and all organs were bleeding. They closed her up and started a blood transfusion. Several hours later she was placed on a ventilator. At that point we asked the vet to let her go. I was told the cause of death was lack of blood coagulation due to a toxin.

    I never thought it could be her food the dry Nutro Max Puppy until I started doing research. I called Nutro and explained what happened and they ask that I mail in her food for testing. I am very sad that our puppy who was only 6 months old and only part of our family for 6 weeks could be dead because the food that I thought was good to feed her.


    We have lost over $3000 in the purchase of Juliet and in vet bills. All of which I have receipts for. Also my family has suffered a loss of an important family member.

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    Reviewed June 8, 2007


    My little dog 'Hope' had to be put down after getting extremely sick from eating Nutro brand dog food. I found out about the recall and immediately stopped the dog food, but it was too late she had been showing signs of being sick before I knew really what was going on. She was an older dog and her little body just couldn't take that kind of assault. There was no other humane thing we could do for her.

    She had no record in any of her prior bloodwork that showed anything was wrong before until I switched her food to the Nutro, which I did before the recall was made. I thought Nutro to be a good brand of dog food and my vet even recommended it. I am in a lot of pain emotionally because she was the world's sweetest little dog. Her name was 'Hope'! And she would always greet anyone with a kiss a a wag of her tail. Thank you for listening.

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    Reviewed May 29, 2007


    Upon opening a new 30 lb. bag of Nutro Max Senior dry dog food in mid-January, our dog became ill with diarrhea, vomiting and lethargy. We did not, of course, connect any of his symptoms to the dog food until later when we heard about the gluten poisoning and we fervently searched the news and recall websites to make sure our dog's food wasn't one of the recalled products. Since it was not, we continued to feed him the Nutro senior. Upon completion of that particular 30lb. bag of dog food, his symptoms lessened and he became more like himself. Only then did we become seriously suspicious of the dog food.

    Upon checking the appropriate recall and news websites, we were once again relieved to find no mention of our dog's product. His bowels never did return to normal, and he became increasingly lethargic, and now he is dead after having a series of grand mal seizures, a result of liver damage.

    My dog was mature, but his vet called him the spunkiest 12 year old I've ever seen. He still had a lot of puppy in him and loved to play. I had no idea he was so close to death.

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    Nutro Dog Food Company Information

    Company Name:
    NUTRO Pet Foods
    Website:
    www.nutro.com