PayPal Reviews

Don’t fall for PayPal Credit card. No Interest if paid in full in 6 months on purchases of $149 or more is ONLY applicable when checking out online with PayPal. The advertising is completely misleading. One assumes the PayPal credit card sent in the mail without an application offers convenience and operates the a same as PayPal credit. It does not. When I called PayPal to understand why I had been charged interest, three people gave me three different answers that made no sense — “you purchased before the promotion” (no, I didn’t), “you did not purchase online” (yes, I did), and “you did not select an interest-only payment” (because there wasn’t that option). I have lost all respect for PayPal through this experience and recommend others to cancel their PayPal credit card like I did - it’s nothing but a misleading sham.

Paypal is not good at customer service - no return calls or emails. -Been trying 4 days to get my issues resolved with them. -Cannot charge credit cards on the virtual website. Terrible service. Mike --seyco

Be aware that PayPal does NOT offer a secure payment system. Scammers can use the service easily and readily! I have read that they set up an account and dump it once they get money.

I would not recommend using PayPal. I made a lot of transactions and I didn’t realize I was being scammed and frauded I until it was too late. I filed a dispute had a police report showing it was theft by deception and sent a email explaining everything and they denied me. They said it was my own fault I got scammed. And they denied my claim twice. I was told by Dora who was supposed to be a supervisor that the back office team makes the decisions on if the disputes are ok or denied. I ask who this back office team was and I never got an answer. It was almost like she was reading from a script. I couldn’t even get a phone call from someone hired up in management. I don’t believe anything was investigated. They just didn’t want pay my claim like they advertise. People should find another company to use. These people are not trustworthy and should be investigated by the Feds.

PayPal got me paying for a negative balance so they claim when I sent money on more than one occasion to the same place all of a sudden now I don't have money in my bank account to cover about 2 payments when I been sending money the same way for almost a year and I know for absolutely sure I had the money in my bank account because I sent the funds the same day I get paid every week. So where did my money go to is what I want to know.

Upon opening business account with PayPal for my side gig decided to give it a test run to learn how process is going to work before I directed customers how to pay me. So asked a family member to pay for small invoice I created and sent link to their email. As soon as money was received this scam predatory company Pay-pal closes my account not only business but personal as well without sufficient explanation and aggressive statements that they are not releasing my fund for 120 days and will charge me $30 for High volume dispute fee...which is used to charge customers if they do too many transactions per month. This was my first and only transactions..

I am completely unsatisfied. I been using PayPal for years but now I will start highly recommend you don't use PayPal. I sent 70 to my friend and she didn't want to set up a PayPal which that's her right but they won't give me my money back. I'm so upset. I work really hard for my money, and it's just not right at all. Unless they make this right, I will continue to let everyone know and seek lawyer so I'll be back to update you guys and hopefully change the rating. I just want my money back.

PayPal likes to hold your money hostage, no matter how small the amount. It's ridiculous and a way for them to gain interest on your money.

Worst experience of my LIFE, the CSR are so stupid and not helpful. Will USE WISE instead of this stupid PAYPAL!

I have had multiple issues with them recently and their customer service is not great. They make promises they can't keep and customer service is abhorrent.

Really painful and horrible customer non-service. The chat bot is of course completely stupid but the supposedly live person is not much better. I might have to rethink dealing with PayPal.

I had a customer send me a mere 150€ and PayPal held the money for days, closed my account without explanation and nearly ten days later, have not returned the funds to the sender. I think that PayPal is discriminatory and predatory and should be avoided because apparently, they are allowed to seize funds without explanation. I find it quite telling about the evil and corrupt world that we live in that, though a growing number of Israeli settlers are having their assets frozen by American/European financial institutions, but PayPal is still transferring funds out of its Jerusalem office without goyim wait-times!

I have used PayPal for over 15 years. They use to protect their patrons from any kind of fraud. But now they don't protect you in any way. They make it difficult to file a dispute and It's impossible to speak to a human being either online or by phone. They hold onto your funds for months with no resolve and when they finally do give you a determination they will never provide you with a refund. They do not investigate the fraud or they simply excuse it so that they are no longer responsible. It has become very clear that they are not interested in running an honest business. As a result I will no longer be doing business with them.

I am a long‑time professional who trusted PayPal to handle my direct deposits from a legitimate employer, and they failed me in the most damaging way possible. For over a year and a half, PayPal accepted my deposits without any issue, never once requesting identification or suggesting that anything was wrong. Then, out of nowhere, they froze access to my own money and claimed they suddenly needed ID verification—something they never asked for at the beginning. This abrupt and unexplained change has caused severe financial harm, and it makes no sense that a company handling people’s livelihoods can operate with such inconsistency and disregard.

After 10 years of using PayPal for my business, they decided to DEACTIVATE my PayPal for business account! They couldn't even give me a reason, and I was hung up on twice. Then I was told if I wanted my account issue resolved, I would need to send them a photo of my ID. After 10 years!!! I am disgusted with this company, and want nothing to do with them ever again!!!

I filed a dispute and told them my account was hacked, and someone came in and paid themselves. They told me they take care of me and not leave me hanging, and I get my money back. But I didn't; they sided with the thief. I even sent them a picture of how they got into my account. I found a link they used. In the end, they still closed the case in their favor and then came back and said, I did something wrong and closed my account like I was the criminal. I wasn't buying anything. They made it look like I sent them money and authorized it. But I didn't, that's why I mean they paid themselves. I told PayPal several times that I didn't even know the person I was at work when this happened.

They suck, closed both my accounts, just because my friend tried to send me money from their account.

PayPal have messed me up. Stole my money twice, logged me out for no reason. I've been using Elizabeth ** for a long time and they just now blocking me, trying to say that I'm not the person. I gave him my social security ** unless social and still they won't let me have my money, now I think this is sad and I'm getting ready to delete this. PayPal is it's no good, it's not going to be stealing my money anymore, so I'll give you one so I'll give you one star.

I reported potential fraud scam of my paypal account to PayPal. What I got in return was not a resolution to the problem. I was blocked/ limited from my account without notification. I complied to resolve problem with providing information they requested. Their answer was to take the funds I had in PayPal and permanently ban me from use of PayPal. Because I reported a compromise of my account. I get banned and funds taken by PayPal themselves. Funds I needed to purchase medicine and other things needed. Upon asking why. The only answer was their decision by other departments was to indefinitely suspend my use of PayPal because I was compromised by unauthorized users.

I had a very disappointing experience with PayPal. What should have been a simple and reliable payment platform turned into a frustrating process filled with unnecessary complications. First, their account limitation system is extremely aggressive. My account was suddenly restricted without any clear explanation, and accessing my own funds became a struggle. Even after submitting all the required documents, the review process took far longer than expected, with little to no communication from their support team.

Worst services to get is PayPal. They can charge you whatever money they want, without any prior notice and curtesy call. Customer service is the worst, so rude and talk like they are entitled and own the company. They really don’t care about their customers!!! Stay away from PayPal, there are better services out there, Google pay, Apple Pay.

Terrible customer service and arrogant people on the phone calls. I had two instances of fraudulent activities and they did nothing. I now have a permanently closed account. They need government investigation on their business practices.

You have zero protection when you use PayPal. The only loyalty they have is to the overseas supplier.

The company sent me an order that I hadn't placed, and PayPal paid for it without my authorization. Filed a claim and just got the blow-off from them. All they wanted to do is force me to change my password.

Would not give me a refund on money that was taken out of my account.

I had a very frustrating experience with PayPal that I feel others should be aware of. I have been using the platform for transactions, expecting reliability, but my recent experience completely changed my perception. A payment I received was suddenly placed on hold without any clear or specific explanation. There was no prior warning, and the notification I received did not clearly state what triggered the hold or what exact steps I needed to take to resolve it. This created immediate inconvenience, especially since the funds were important for my work.

I have been appointed as Personal Rep on an estate. I have been trying to get access on the deceased person's account. It has been TWO YEARS and PayPal still will not work with me on getting access to the accounts without verifying the deceased person's email and phone number which have both been shut off for almost 2 years. They tell me the only option is to reopen his cell phone account and reopen the email account - and that is not possible! He is deceased!

Go somewhere else. Filed a claim and just Got the blow off from them. All they wanted to do is force me to change my password. They are refusing to look at a transaction I didn't make. They have lost all credibility and respect.

Does anyone else see a problem with the tax PayPal charges on some purchases? A recent example is an item I purchased for $29.99. The confirmation I received from the vendor reflected a total price of $36.58, which included $.60 shipping insurance and $5.99 shipping. The confirmation I received from PayPal included "sales tax" of $10.97, for a total of $47.55. When I addressed this with PayPal, they claim that's the tax charged by the vendor; however, it's NOT on the confirmation I received from the vendor. This isn't a singular instance. When I try to use a different credit card so that I don't have this issue, my purchase won't go through. Something is definitely fishy here.

I have been using PayPal for a few years now because of the buyer protection service, but the first time I had a legitimate scam purchase, PayPal sided with the seller after they provided clearly false shipping information. I doubt that I will ever trust PayPal for protection ever again. At least if I were to use any other credit card I could have filed a chargeback to dispute the scam.