

Here are the states with the most scam complaints in 2023
For scammers, 2023 was a busy year. The FBI’s 2023 Internet Crime Report collected 880,418 complaints about scams and reported $12.5 billion in losses, the most over the last five years.
Since 2019, complaints were up 88% and financial losses were up 257%. Arizona had the most complaints per 100,000 population with 227.17.
Here are the 10 states with the most complaints per 100,000 people, based on the 2022 population count:
| 1. Arizona | 227.17 |
| 2. California | 198.13 |
| 3. Washington | 187.17 |
| 4. Florida | 184.95 |
| 5. Texas | 157.68 |
| 6. Ohio | 152.68 |
| 7. Michigan | 147.84 |
| 8. New York | 137.48 |
| 9. Georgia | 127.67 |
| 10. Pennsylvania | 127.18 |
Investment fraud
In 2023, the FBI said investment fraud was once again the costliest type of crime tracked by the Internet Crime Report (IC3). Losses to investment scams rose from $3.31 billion in 2022 to $4.57 billion in 2023—a 38% increase.
The second-costliest type of crime was business e-mail compromise (BEC), with 21,489 complaints amounting to $2.9 billion in reported losses. Tech support scams, meanwhile, were the third-costliest type of crime tracked by IC3. Different demographic groups tended to be impacted by different crimes.
Victims between the ages of 30 and 49 years were the most likely group to report losses from investment fraud, while the elderly accounted for well over half of losses to tech support scams.
The FBI said ransomware incidents, in which hackers take control of a computer or network, continued to be impactful and costly.
“After a brief downturn in 2022, ransomware incidents were again on the rise with over 2,825 complaints,” the report’s authors wrote. “This represents an increase of 18% from 2022. Reported losses rose 74%, from $34.3 million to $59.6 million.”
In terms of numbers, phishing email scams were the most common last year. There were nearly 300,000 complaints last year, more than double the number from 2019.

FTC lists the scams posing the biggest threats to consumers
Americans lost more than $10 billion to scammers in 2023 and there is no reason to think that number will fall in 2024, without more consumer vigilance.
In its annual report, the Federal Trade Commission (FTC) broke down the types of scams that victimized Americans throughout the year. Number one on the list is investment scams, costing consumers $4.6 billion.
These scams can take many forms, usually after the scammer has earned the victim’s trust. Think Bernie Madoff. Madoff ran a glorified Ponzi scheme for years, attracting investments from the rich and famous.
Only Madoff never invested the money. If someone wanted to withdraw some money he always provided it because he had a steady stream of new money flowing into his “fund.” It was only when the financial crisis of 2008 arrived that Madoff was exposed, since nearly everyone wanted to withdraw their money.
These days, investment scams often come in the form of “pig butchering.” That’s when a scammer makes contact with someone on social media and, after developing a relationship, casually mentions that they made a lot of money in a sure-fire Bitcoin investment and offers to help the victim make a killing as well.
Imposter scams
A variety of imposter scams also stole millions of dollars from victims. Scammers pose as government officials as well as well-known brands, such as Amazon, the U.S. Postal Service and Microsoft.
Other scam categories revolved around online shopping issues, phony sweepstakes and lotteries, and business and job opportunity scams.
"Digital tools are making it easier than ever to target hard-working Americans, and we see the effects of that in the data we're releasing today,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. “The FTC is working hard to take action against those scams."
Another shift worth noting is how scammers communicate with their victims. After years in which phone calls and text messages were the most common medium, scammers went back to using email in 2023.
Phone calls were the second most commonly reported contact method for fraud in 2023, followed by text messages.
The FTC said it received fraud reports from 2.6 million consumers last year, nearly the same amount as 2022.











