Mercedes-Benz Recalls and Safety Updates

This living topic provides important information about recent Mercedes-Benz vehicle recalls and safety updates. It covers specific models affected by software compatibility issues and potential mechanical failures, such as engine shutdowns and faulty panoramic sunroofs. The topic also includes details on what owners should do if their vehicle is affected, such as contacting customer service for repairs. Additionally, it highlights a collaboration between Mercedes-Benz and Starbucks to expand the electric vehicle charging network on the West Coast, making it easier for drivers to find charging stations in underserved areas.

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Mercedes recalling 33,000 cars because sunroof may come loose

The company said a sunroof panel could detach and become a road hazard

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Mercedes-Benz USA, LLC (MBUSA) is recalling 33,456 C-Class, CLK, E-Class, and CLS vehicles from the 2001-2011 model year. Please see the recall report for a complete list of models and model years.

The glass sunroof panel may not be properly secured and can detach.

Remedy

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters are expected to be mailed January 18, 2025. Owners may contact MBUSA customer service at 1-800-36...

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2024
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Mercedes-Benz recalls 105,000 GLE and GLS 450s

Mercedes-Benz USA (MBUSA) is recalling 105,071 model year 2020-2023 GLE 450s and GLS 450s.

The transmission may not downshift fully in certain conditions, causing the engine to stall, posing a crash risk

What to do

Dealers will update the transmission control unit software free of charge.

Letters notifying owners of this recall are expected to be mailed April 16, 2024.

Owners may contact MBUSA customer service at (800) 367-6372.

Mercedes-Benz USA (MBUSA) is recalling 105,071 model year 2020-2023 GLE 450s and GLS 450s.The transmission may not downshift fully in certain condition...

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Mercedes-Benz recalls nearly 32,000 vehicles over electrical issue

Mercedes-Benz USA (MBUSA) is recalling 31,848 of the following vehicles:

  • Model year 2023-2024 C300s, AMG C43s, S580e’s, S580, Maybach S580s, Maybach S680s, AMG SL43s, AMGSL63s, GLC300s, EQE350s, EQE500s, EQS450s, EQS580s, AMG EQS’s; and
  • Model year 2023 S500s, AMG SL55s, AMG EQEs, 2024 E350s, E450s, AMG C63e S’s, CLE300 Coupes, CLE450 Coupes, and GLC300 Coupes.

The 80-amp fuses may have been manufactured incorrectly, which can cause them to fail.

Failure of the 80-amp fuse can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury.

There could also be an increased risk of a fire.

What to do

Dealers will replace the main fuse boxes, free of charge.

Owners will be notified of the issue by letter beginning April 16, 2024.

Owners may contact MBUSA customer service at (800) 367-6372.

Mercedes-Benz USA (MBUSA) is recalling 31,848 of the following vehicles: Model year 2023-2024 C300s, AMG C43s, S580e’s, S580, Maybach S580s, Maybach...

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Mercedes-Benz recalls 15,000 GLC class vehicles

Mercedes-Benz USA (MBUSA) is recalling 15,502 model year 2019-2022 GLC 300s, model year 2020 GLC 350e's, and model year 2020-2022 AMG GLC 43s.

The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic.

Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.

What to do

Dealers will inspect the headlight adjustment and correct it -- if necessary -- free of charge.

Notification letters are expected to be mailed to owners March 1, 2024.

Owners may contact MBUSA customer service at (800) 367-6372.

Mercedes-Benz USA (MBUSA) is recalling 15,502 model year 2019-2022 GLC 300s, model year 2020 GLC 350e's, and model year 2020-2022 AMG GLC 43s.The headl...

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Mercedes-Benz recalls 79,000 vehicles with balky fuel pumps

Mercedes-Benz USA (MBUSA) is recalling 79,676 of the following vehicles, expanding a recall from mid-2023:

MERCEDES-BENZ

AMG C43

2023

MERCEDES-BENZ

AMG E53

2021-2023

MERCEDES-BENZ

AMG E63

2021-2023

MERCEDES-BENZ

AMG G63

2022-2023

MERCEDES-BENZ

AMG GLC43

2023

MERCEDES-BENZ

AMG GLE53

2022-2024

MERCEDES-BENZ

AMG GLE63

2022-2024

MERCEDES-BENZ

AMG GLS63

2022-2023

MERCEDES-BENZ

AMG GT43

2021-2023

MERCEDES-BENZ

AMG GT53

2022-2023

MERCEDES-BENZ

AMG GT63

2023

MERCEDES-BENZ

AMG SL43

2023

MERCEDES-BENZ

AMG SL55

2022-2023

MERCEDES-BENZ

AMG SL63

2022-2023

MERCEDES-BENZ

C300

2022-2024

MERCEDES-BENZ

E350

2022-2023

MERCEDES-BENZ

E450

2022-2023

MERCEDES-BENZ

G550

2022-2023

MERCEDES-BENZ

GLC300

2023

MERCEDES-BENZ

GLE350

2021-2023

MERCEDES-BENZ

GLE450

2022-2024

MERCEDES-BENZ

GLE580

2022-2023

MERCEDES-BENZ

GLS450

2022-2023

MERCEDES-BENZ

GLS580

2022-2023

MERCEDES-BENZ

S500

2022-2023

MERCEDES-BENZ

S580

2022-2023

MERCEDES-MAYBACH

GLS600

2022-2023

MERCEDES-MAYBACH

S580

2022-2023

The fuel pump may shutdown, causing a loss of drive power, increasing the risk of a crash.

What to do

Dealers will replace the fuel pump free of charge.

Owners will be notified by mail beginning around February 13, 2024.

Owners may contact MBUSA customer service at (800) 367-6372. 

Mercedes-Benz USA (MBUSA) is recalling 79,676 of the following vehicles, expanding a recall from mid-2023: MERCEDES-B...

2023
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Mercedes-Benz recalls 5,000 AMG SL55s and AMG SL63s

Mercedes-Benz USA (MBUSA) is recalling 5,326 model year 2022-2023 AMG SL55s and AMG SL63s.

The electrical wiring harness for the starter and alternator may not be secured properly, which can result in a short circuit and a loss of drive power or cause the harness to overheat.

A loss of drive power can increase the risk of a crash, and an overheated electrical wiring harness can increase the risk of a fire.

What to do

Dealers will secure the electrical wiring harness for the starter and alternator free of charge.

Notification letters will be mailed to owners starting December 5, 2023.

Owners may contact MBUSA customer service at (800) 367-6372.

Mercedes-Benz USA (MBUSA) is recalling 5,326 model year 2022-2023 AMG SL55s and AMG SL63s.The electrical wiring harness for the starter and alternator...

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Mercedes-Benz recalls 11,000 model year 2023 GLC300s

Mercedes-Benz USA (MBUSA) is recalling 11,853 model year 2023 GLC300s.

The front tow eye may be inadequately threaded to the crossmember and can detach while the vehicle is being towed.

A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.

What to do

Dealers will inspect and replace the front crossmember -- as necessary -- free of charge.

Letters to owners notifying them of this issue are expected to be mailed November 10, 2023.

Owners may contact MBUSA customer service at (800) 367-6372.

Mercedes-Benz USA (MBUSA) is recalling 11,853 model year 2023 GLC300s.The front tow eye may be inadequately threaded to the crossmember and can detach...

2022
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Mercedes-Benz recalls model year 2020 GLC350E4s

Mercedes-Benz USA (MBUSA) is recalling 1,168 model year 2020 GLC350E4s.

The transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft. This could cause a loss of drive power that increases the risk of a crash.

What to do

Dealers will inspect and replace the transmission wiring harness -- as necessary -- free of charge.

Owner notification letters are expected to be mailed on September 9, 2022.

Owners may contact MBUSA customer service at (800) 367-6372.

Mercedes-Benz USA (MBUSA) is recalling 1,168 model year 2020 GLC350E4s.The transmission wiring harness may be routed improperly, allowing it to chafe a...

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Mercedes-Benz recalls EQS 450s, EQS 580s, and AMG EQS53s

Mercedes-Benz (MBUSA) is recalling 2,526 model year 2022 Mercedes-Benz EQS 450s, EQS 580s, and AMG EQS5s.

The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.

A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.

What to do

Dealers will inspect and replace the tow ring assembly thread -- as necessary -- free of charge.

Owner notification letters are expected to be mailed on August 30, 2022.

Owners may contact MBUSA customer service at (800) 367-6372.

Mercedes-Benz (MBUSA) is recalling 2,526 model year 2022 Mercedes-Benz EQS 450s, EQS 580s, and AMG EQS5s.The front or rear bumper tow ring assembly may...

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Mercedes-Benz recalls model year 2020 GLS 450s and 580s

Mercedes-Benz USA (MBUSA) is recalling 81 model year 2020 Mercedes-Benz GLS 450s and GLS 580s.

The front airbag wiring harness may be routed incorrectly, which can cause the airbag to deploy improperly.

An airbag that does not deploy properly can increase the risk of an injury in a crash.

What to do

Dealers will correct the wiring harness routing free of charge.

Owner notification letters are expected to be mailed on August 30, 2022.

Owners may contact MBUSA customer service at (800)367-6372.

Mercedes-Benz USA (MBUSA) is recalling 81 model year 2020 Mercedes-Benz GLS 450s and GLS 580s.The front airbag wiring harness may be routed incorrectly...

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Daimler Vans recalls model year 2021 Mercedes-Benz Sprinter 2500 vans

Daimler Vans USA (DVUSA) is recalling two model year 2021 Mercedes-Benz Sprinter 2500 vans.

The generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.

An electrical surge can increase the risk of a fire.

What to do

Dealers will inspect and correct the wiring harness connection -- as necessary -- free of charge.

Owner notification letters are expected to be mailed on August 5, 2022.

Owners may contact DVUSA at (877) 762-8267. DVUSA's number for this recall is VS3LE54ELE.

Daimler Vans USA (DVUSA) is recalling two model year 2021 Mercedes-Benz Sprinter 2500 vans.The generator wiring harness may be incorrectly connected to...

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Mercedes-Benz recalls 2016-2018 Metris vans

Daimler Vans USA (DVUSA) is recalling 24,403 model year 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect.

An overloaded vehicle may cause tire failure, increasing the risk of a crash.

What to do

A remedy for this issue is currently under development. Owner notification letters are expected to be mailed on July 25, 2022.

Owners may contact DVUSA at (877) 762-8267. DVUSA's number for this recall is VS2LASTRE.

Daimler Vans USA (DVUSA) is recalling 24,403 model year 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the...