College HUNKS Hauling Junk & Moving

Terrible Experience with this company. The movers damaged one of my TV's, tried to cover it up and when I contacted the company about it they did nothing. I called and emailed them several times and it was always, "Someone will reach out to you soon" but they never do. SAVE YOUR PROPERTY!!! AVOID THIS COMPANY!

It's difficult to rate my College Hunks experience as the young guys moving my things were really great. This complaint is for the guy 'on the phone' who was scheduling these poor guys. I paid $99 to 'schedule' for a certain date. The guys showed up with a packed truck apologizing that there was just no room to move that day. I spoke with the 'scheduler on the phone' and rescheduled my move for the next day, having to now take off work to accommodate the movers. He assured me he would delete the $99 scheduling fee...didn't happen.

Movers showed up late and unprepared and inexperienced. Damaged personal property and furniture.

What should have been an exciting move into my new built home turned into a very costly and stressful experience. The movers connected my washing machine but failed to connect the drain line, causing water damage from the second floor into the first floor of my home. The dryer vent was also left disconnected as well. Initially, the company appeared to accept responsibility by sending out a restoration crew to clean up the water damage immediately after the incident. However, after weeks of delays and "claim reviews," their attorney and insurance company ultimately denied the claim entirely based on the liability paperwork signed before the move. It is incredibly frustrating to deal with a company that responds one way in the moment, only to later refuse accountability for damage caused during the move.

If you value your time, do not use this company. I had to take off from work to ensure I was at my house during the timeframe they gave me. For the estimate I was told they would be at my house between 11:00 AM and 1:00 PM. I received a call 12:58 saying they were running late and that he could do the estimate over the phone. So, I took off 2 hours for nothing. He gave me the quote, which seemed high, but I do understand that moving an 800 lb safe takes a lot of labor, so I agreed to the $366, but they were at my house for 15 minutes. I was quoted 4 guys at $60 an hour and a $90 transportation fee plus tax.

Do yourself a favor and don’t use them. First, they used four loaders to pack, but only 2 to unpack which was too much work for the men look exhausted. My bed was not put together or my dresser brought upstairs to the bedroom saying it wouldn’t fit up the stairs. Once the drawers were removed after they left, it did go up the stairs fine. The wall was also damaged from the furniture move. When I unpacked boxes later, I had special dishes broken as well as old Christmas ornaments shattered. I am sure the boxes were packed too tightly into the truck to begin with. I would never use this company or recommend them ever. For the cost of $12,000 to move from New Hampshire to North Carolina was very expensive and I had put my trust into transporting my possessions safely. They did not meet my expectations as reliable good movers.

I booked a moving service with College Hunks Hauling Junk & Moving and paid a refundable deposit. I was informed that I would receive my deposit back if I cancelled within a certain timeframe. Unfortunately, I had to cancel my reservation on the same day, but over two weeks later, I still have not received my refund, despite multiple emails and even direct communication with the general manager. This lack of response is not only unprofessional but also misleading. I would caution others to be aware of this company's poor follow-through when it comes to refunds.

I still can't believe what this company did for my family. We were in a really bad spot personally and had to cancel our move last minute. Ricardo, the manager, actually reached out to see if we were okay and then offered to handle the whole move for free. Yes, free. I’ve never experienced anything like that from a business. They really stepped up when we needed help the most. The crew was super nice and careful with everything too, but honestly, the way they treat people is what matters. Can't thank Ricardo and his team enough.

I had a very disappointing experience with College Hunks and would not use them again. This was a move from a two-bedroom, one-office townhome to another home just 1.5 miles away, with many items already packed. Even so, Day Two lasted from 10:15 a.m. to 10:45 p.m., which is excessive for a move of this size and distance.

I hired College Hunks to move a couch and a single chair for donation. Two items. No stairs. No packing. No special handling. What should have been a quick, straightforward job turned into a jaw-dropping bill of $514. That number still feels unbelievable to type. There was zero meaningful transparency about how this cost was justified. The pricing felt intentionally vague, the explanation rushed, and the attitude was basically take it or leave it after the job was already done. At no point did anyone stop and say, this is getting absurd, or does this seem reasonable for the work performed. It felt predatory, not professional.

Columbia Heights Yard waste removal for final 2 times of the year. Other homes had severe medical issues so I did the yards. Many bags and my huge bin were frozen in 2 inches of ice and 4 inches of snow. I cleaned bags off and broke bin free. As always the 4 men fully clean bin 5 times to make sure all was out end of year and were able to remove huge bags with some snow without ripping open bags so leafs went in actual truck. 10 heavy load weeks for 3 homes all done perfectly. Thank You. Exemplary employees as it was very very cold also. Matt 55421

I called them to have my aquarium removed. They promptly showed up and gave a fair quote. We set up the next day for removal and they were a NO SHOW and NO CALL! I can understand it may have been too much for them but for setting up a set time with a contract number and then just bailing is low brow stuff. I can not give a zero.

We hired College Hunks for our move mid-July. During the move a wall was damaged and afterwards we noticed an expensive electronic device missing. We followed the local franchise's protocol in submitting the claims, with proof & pictures. To date, the issues have not been resolved, even though in their email it states claims will be resolved within 30 days. The administrative director gave us excuse after excuse. We have never received any updates, phone calls, etc. from them, even though every time we called them, they promised we would hear "today, latest tomorrow." At this point she refuses to talk to us.

I had College Hunks move our furniture on July 16th, 2025. The original estimate was for 3 guys, 1 truck and 5 1/2 hour for $1600. On the day of the move 4 guys, two trucks showed up and it took then 7.75 hours to do the move. Since there was absolutely nothing to load into the second truck, they loaded two bicycles in it. Team captain asked me to write a good review before I was slapped with a bill for over $3,300. They did do a decent job that is why I gave 2 stars. I contacted the main office and am still waiting for somebody to contact me. It has been 3 days, and I have not heard from nobody. I will never hire or recommend them again.

On May 7th I paid almost $600 to have 6 pieces of furniture (3 of those were a 3-piece sectional) moved from my upstairs living room to my downstairs living room. **A week later a friend of mine had a different company move her entire 1-bedroom apartment to a condo 2 miles down the road for $400** So they are way overpriced! During the move of one of the pieces of the sectional, my downstairs floor was damaged. They gouged the flooring tearing a small hole about the size of a nickel in the linoleum down to the subfloor and left scrape marks as well. One of the 2 movers said they contacted the company and submitted pictures and a claim. They said someone would be in touch with me the next day and let me take a screen shot of the contact info on their phone.

The move took longer than estimated but that is completely understandable.

College Hunks in Pooler GA owned by Zack was amazing! Zack orchestrated a stellar team including leader Mike, teammates Garrison and Jeremy. They made a very difficult move go seamless. Zack made sure everything was taken care of and everyone went above and beyond. I would highly recommend them!

I was very, very pleased with College Hunks. Aaron and Collin were awesome!! They were very professional and pleasant to have helping. They really went above and beyond!! I will definitely use them again. I am so impressed. Will pass them on to everyone. Definitely the Best!!!

Run do not walk. I hired College Hunks for a local move, which involved transporting items from the 2nd floor apartment to the 4th floor apartment the move required no driving. Unfortunately, the service was deeply inadequate from the start. The movers arrived without any equipment and I had to loan them a hotel luggage cart to assist with the move. To make matters worse, the cart was lost or stolen midway through the process, along with my personal belongings.