Charter Van Lines Inc Reviews

Charter Van Lines Inc guys went above and beyond during my recent move, despite a minor setback. Their truck unexpectedly broke down midway through the loading process. However, they remained calm and professional, immediately contacting a tow truck and arranging for a replacement vehicle. While waiting, they wrapped all my furniture and fragile items with bubble wrap and packing peanuts. The replacement truck arrived within an hour, and they wasted no time loading everything. Even with the delay, they managed to complete the move within the original timeframe. I would highly recommend them to anyone.

I needed to move to a new apartment quickly due to a sudden job change. The moving company understood my urgency and sent a team the very next day. They worked efficiently, packing my entire studio apartment in just a few hours. The team labeled each box with precision, making it easy to find everything later. They were careful navigating tight corners and didn’t leave a mark on the walls. At my new place, they set up my bed and kitchen essentials, so I was ready to live in my new home immediately. Their attention to detail made a stressful situation much easier.

What stood out to me the most was how these folks constantly communicated. From letting me know they were 15 minutes away, to confirming the items that were to be loaded last—like my laptop bag and overnight essentials—they kept me in the loop the entire time. I never had to wonder where my stuff was or what stage we were at. They also used brand-new packing tape, which may seem minor, but it showed they weren’t cutting corners. The move was swift, and at the new house, they offered to reassemble my bed frame. Top-notch service.

The day of my move was smooth thanks to Hayes and his crew. They arrived early, fully prepared with all the right tools. The thing I liked most was how they handled my fragile items with care. My glass tables were wrapped in several layers of bubble wrap and taped tight. Was extra cautious while loading them into the truck. They took extra time to disassemble my furniture when needed, making the entire process faster. When they arrived at the new house, the unloading was seamless, and nothing was scratched or damaged.

From the moment I booked the service, I felt at ease. The customer service rep patiently answered all my questions. On moving day, the team of three showed up 15 minutes early. They coordinated seamlessly—one was wrapping furniture, another was loading, and the third was organizing items in the truck. They brought extra blankets and straps without charging me. My coffee table had loose legs, so they tightened them before moving it. They also double-checked the inventory list at the end, ensuring nothing was left behind.

We had to move the week of Christmas, and I was dreading it. The team showed up in festive hats, brought cookies, and turned the whole experience into a fun day. So unexpected and appreciated! Thanks guys. You are awesome.

I have a huge collection of ceramic bowls from my travels, and these movers brought specialized packing materials just for them. Every single bowl made it without a scratch. It was like they knew exactly what each one needed.

My grandfather’s antique clock is my most prized possession. The movers not only wrapped it in multiple layers but also strapped it upright to make sure the mechanism stayed intact. It’s still ticking perfectly!

It started POURING halfway through the move, and I thought we were doomed. But the team threw on their rain gear and powered through like champs. My stuff stayed completely dry, and they didn’t complain once. Efficient, priced fairly, on time.

They powered through like champs. They brought their own water cooler and kept hydrating while staying cheerful. My stuff made it without a single problem, even my candles didn’t melt! I am so grateful to find such a great moving company.