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New Faces
Overall Satisfaction Rating
1.06/5
  • 5 stars
    0
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    0
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    0
  • 2 stars
    1
  • 1 stars
    17
Based on 18 ratings
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    New Faces

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      40 New Faces Consumer Reviews

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      Page 1 Reviews 1 - 10
      Rated with 1 star
      Verified Reviewer
      Original review: March 29, 2016

      My mother and little brother were both approached at Queens center mall by New Faces and were lied to about being able to get modeling jobs for companies and scammed out of $3000. He was sent to a place for photo shoots and stuff but after that nothing. Whatever they promise is a total lie. They get you to do a photoshoot and charge you a crazy amount of money then leave you in the dirt wondering what your money went to.

      27 people found this review helpful
      Rated with 1 star
      Original review: March 15, 2015

      I was approached at the Q.C.M and was ask if I ever thought of putting my daughter into modeling bc currently they are interviewing kids with Talent to recruit for a TV show & I should give them a call. When I arrived I was told I would need to have a portfolio which cost me $1.300 plus $500.00 to advertise her pictures on the internet. Which was all BS.

      29 people found this review helpful
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      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 17, 2015

      My son and I were approached in a mall and told they were talent scouts and he was so handsome they would definitely be able to get him work. We went out there twice and they took photos of him and handed us a bunch of slides. We spent money we didn't have (approx. $1300.00 total) and are still paying off on credit cards to give our son a shot at something. They guaranteed us work for him and then never delivered.

      It's shameful and disgusting that they should be allowed to take advantage of the public like this. They are counting on parents not wanting to deny their children any opportunities in life and it's really disgraceful. My family didn't have the money to do this like so many others who were scammed. They should be forced to pay money back to the public.

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      42 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: May 27, 2014

      My son was stopped in a mall and told he could be a model. The agency was New Faces. We spent a lot of money for a portfolio and extras. Needless to say, he did not become a model. Still wondering how to get our money back now that legal actions have been filed against the agency.

      35 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 24, 2013

      $167 of my hard-earned money that I'll never get back... in this awful economy.

      I was researching what the most reputable modeling sites are so I could find work and post my portfolio on other sites besides Model Mayhem. I paid attention to an article a guy wrote, who owns his own modeling site, and said New Faces is the most reputable and the most serious and professional site if you want to find steady and paid work. He lied. They, most likely, paid him a nice sum to write favorably about them.

      They wanted a lump-sum membership fee up front for the whole year. NEVER do this. A reputable site will let you try them out and automatically debit a small, agreed-upon amount out of what membership level you choose with them from your account each month in case you're not happy with them or they'll let you choose between a monthly and a yearly membership. Anyone who makes you feel compelled, through no other option, to pay a lump-sum amount for a yearly subscription is a scam artist.

      The site hardly ever functioned. It almost always was down due to technical difficulties, never had any information answering the important question of refunds if I was not happy with the site, would disconnect me immediately if I called and was just simply going through the dialing options, e-mails would bounce back as undeliverable when I asked if I would receive a refund, and PayPal ruled in their favor.

      I only used the site for a month. No one approached me for work, no one answered me when I sent out inquiries for work, the casting calls were unhelpful and didn't apply to me, the site even erased most of the information I had put in my profile and portfolio because of all of the technical difficulties, and they got $167 from me, which isn't a bad pay day for them, being that I won't be using the remaining 11 months of the site, due to cancelling my membership. Actually, if the amount was only a higher one, I say these scumbags made a killing off of me.

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      36 people found this review helpful
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      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Sept. 18, 2013

      My daughter was approached in Queens Center shopping mall in November 2003. She was 17 years old at the time. She begged me to take her to Hicksville, NY. As a new divorced, I was vulnerable. Yes, we were promised a modeling career after a professional photo shoot done by them. I paid $425.00 with a personal check on 9/14/2003 and balance due on the day of the shoot, 9/20/2003, of $400.00 in cash. We didn't hear from them until August 2004, when they told us she had a gig but they couldn't release her photos unless we renewed the contract with them. I politely said No! I knew I had been scammed at this point! An expensive lesson learned! My daughter was in college and my hard earned money was now on tuition!

      26 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 23, 2013

      My husband and my son were approached in the Queens Mall sometime in January 2012. The agent told my husband that my son could be a model and took all of my husband's information. A week passed and we received a call from Jennifer asking us to bring my son in and that we must come both of the parents for an interview. On January 27, 2012, we had an interview with Omar ** who showed us pictures of kids who made it to the magazines and told us that our son looked very cute and he does not hesitate he would be able to get a contract. We were unsure but he convinced us and gives a discount from $700 to $500 for the photo shots and for one-year contract with GigaComp. We also paid $45 to get the pictures in a CD. My husband and I totally understood that modeling is a risky industry and we agreed to take the chance for one year. We figured at least we got pictures if he does not get a contract.

      In March, we started receiving calls from Jennifer saying that my son out of five more kids have been chosen by Children's Place for a four-year contract and he will have to go for a photo shoot once a month and that it usually takes two days in which he will be paid $200 an hour. She also said that the photo shoot with Children's Place will take place in two weeks from the day she called me. However, she said in order to get this contract, I needed to extend my contract with them for one year to 4 years contract so they can keep his pictures in the internet so other companies can call him. She told me that the extension cost was $2250 but I needed to do it fast; otherwise, Children's Place will choose one of the other five kids.

      On April 5, 2012, we went to Hicksville and we were convinced to sign the extension for four more years. At this point, we were very hesitant with Jennifer. Jennifer decided to have us talk to Michelle ** who supposedly is the second in command after James. I expressed my concerns to Jennifer and I told her that I was willing to risk the money for one year but $2,250 sounded bizarre and we were not willing to expend that much more money. She said that she will commit herself that even if Children's Place will not work out, there are hundreds of other companies out there that will be interested in our son. Jennifer said to us that if my son will not get any contract within one month of the extension of it, she will refund us the money. After reading the contract extension, it did not mention at all that a refund will be done in case of dissatisfaction; however, Jennifer said, "I give you my word. There is nobody higher than me other than James. I am also a mother and I will not do that."

      Well she did it. One year has passed and I have been trying to reach her by phone and email and I never heard from her. E-mails she will not answer and my phone calls will go straight to her voicemail. I finally decided to write to newfacesmgmt@gmail.com and got an answer from Nicky and I also spoke with her. She sent a contract like where it said that they will refund my money $2,250 in 21 days from the date that I signed. It also said that with this, I will commit myself not to seek for an attorney or do any formal complaints against the company and/or dispute any charges with my credit card company.

      In my last email sent to them, I told them that this is no longer valid since no reimbursement has been done. I am willing to go all the way with this and take them to court. My first step has been to inform of this scam to the Office of the Attorney General and I will post my dissatisfaction in any website about them. I hope this was useful for all those parents, who like us, had a dream. Don't let them scam you like that. Take your kid to Disney instead or open a savings account for college. I will be happy if other parents with the same issue can reach me. It will be great to stop them to scam more families like us.

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      67 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Sept. 26, 2012

      New Faces is such a fraud company. They ripped off innocent people. We called many times to talk their manager or the owner but they never get back to us until after two weeks. So I went there to get our money back but to no avail. Their managers are rude and always gave no answer. You can't get your money back no matter what. So I have a question, has anyone of you gotten your money back from them? If yes, then please let me know how. This kind of business needs to be closed forever and have to be taken to civil court.

      28 people found this review helpful
      Rated with 2 stars
      Original review: Aug. 30, 2012

      I was approached by a teenage scout at the Queens Center Mall. They took my number and my son's name. Four days later, they called me to set up an appointment. My aunt and I got there. We were received by this guy, Tim **. He showed us pictures and said my son is really cute and he can make it in the business. He asked us for two forms of IDs and credit card. He showed us his chart price for picture shoot. We felt pressured by him. He offered a special price of $1,900 for 5 outfits and he didn't explain about the contract and sent us for picture shoot right away. We were asked to come back after 3 days. It really happened so fast.

      The guy named Tim ** promised us that within 3 weeks, my son will get the job modeling from Baby Gap. He even told me that the Baby Gap company is looking for 5 babies and my son is the fourth one. He discussed us that the Baby Gap company is paying $33,900 per model so I was tricked by him. Then, he told me that in order to get the job, I need to pay for the photo shoot worth $1,900.00 and said "If you're planning to go out of town, you have to be here within in New York because they will start calling us and we have to be available that period of time."

      Three weeks later, I've waited for their call but nothing happened. I tried to follow up but they said you have to wait. I'm really disappointed with Mr. Tim ** because he promised that within 3 weeks, my son will get the job. Until now, still nothing happened. Please, if you are a victim of this company, please call this number **.

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      32 people found this review helpful
      Rated with 1 star
      Original review: June 7, 2012

      I was approached by a teenage scout at the Queens Center Mall. They took my number and my son's name. Two days later, they called me to set up an appointment. My husband and I got there. We were received by this guy, James. He showed us pictures and said our son is really cute and he can make it in the business. He asked us for two forms of IDs, credit card. He showed us his chart price for picture shoot. We felt pressured by him. He offered a special price of $1000 for 3 outfits and did not even let us read the contract and sent us for picture shoot right away and we were asked to come back the next day for the other two outfits picture shoot and we decided to come again on the weekend. It really happened so fast.

      On the weekend, we went there with the other two outfits and they asked us come back for picture view next time. When I went for picture view, they told me more charges for my son's pictures to show online. For that, I had to pay for membership that starts from $550-$2250 for 6 months to 4-year contract. So I felt trapped and I picked 6 months membership for $550.

      Then after a few days, this lady, Jennifer **, called me about 7 pm and congratulated me that my son was picked by Macy's for their picture shoot and told me that Macy's selected 10 kids but they going to pick 5 out of 10 kids. The shoot was to be on May 19 and 20. It was in Manhattan. We have to show up there at 12 noon and it is from 12-4pm on Saturday and Sunday. Macy's will provide the clothing and Macy's pay is $200 per hour. So for two days, Macy's pay is $1600 to us and my membership with New Faces should be upgraded for 4 years to $2200. Otherwise, they won't give us this contract and asked me from which credit card I would like to pay and I said to her if I can upgrade after this shoot because I just got my membership.

      She said no. Then, I told her I have to call her back, that I have to speak with my husband first. Then, I called her back and she charged my credit card for $2200 and asked me to come pick up the Macy's contract and more details. And when we went again, this guy, James, asked me to sign the credit card receipt and gave me his visiting card to call him on 5/15/12 at 2 pm for further information. Since then, they gave me two times two different dates for shoots and now the guy, James, does not even answer my call. I was ripped off by the company by thousands of dollars. I want all other people to fight for our money back from them and put this New Faces people in their right place - in jail. If anybody wants to fight, they can contact me.

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      28 people found this review helpful
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      New Faces Company Information

      Company Name:
      New Faces
      Website:
      www.newfaces.com
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