Bottom Line Inc. Reviews

Our 91 year old mother fell and broke her femur, so was hospitalized (and still is) for 6 weeks. In going to her home we noticed an unopened box had arrived a week after she fell, then another box the next week and then a 3rd arrived. Each time we sent them back unopened. However we saw in her checkbook register, numerous checks she had written in the 3 previous weeks leading up to her fall, all to BLB for $50, $43, another for $16, so I called and the woman at BLB told me she hadn't exactly ordered the books, but they were "updates" to a series of books she had ordered "last year".

My mother in law is 97 and she does not order anything. Her son, my husband does all her finances. Bottom Line Books, for the second time, sent her a book Herbal Healing which she did not order. I asked the first time to take her off their mailing list and now here we go again.

After giving up on this company due to bad experiences with billing for items not received in the past I decided to give it another chance. I ordered a set of books for a total of $82.84. Three weeks later I receive two packages from this company; two sets of the same books. I call the company and wait and wait to speak with someone; I finally speak with a person who sees both orders and provides no explanation why two were sent instead of one. She offers to send me a return label. Three weeks later the return label arrives and I send them back by taking them to a UPS store, miles away. Two months later and still no credit to my account.

I have purchased products from Bottom Line Books in the past, but no longer will I deal with this firm. I received a book some time ago that I did not order, do not want and never opened. I scoured their dunning bills for a phone number to call and request a UPS pickup since I have no intention of paying for a return shipment that I did not order or am I going to spend my time and postage to write a letter for the same purpose. I attempted to get on their website, but got the message which I am paraphrasing that "I do not have access to this website." These people are contemptible in their business practices and should be reprimanded by some authority.

BLB sent a book & then a bill to my 96 year old father. He is not in charge of buying anything for himself & has not been authorized to do so for more than 5 years. We sent the book back unopened as soon as it arrived. We do not care about my dad's credit rating, as he will never need or use credit again. However, we did spend $25 to file a small claims suit against the company & filed a complaint with the BBB. This company is the prima fascia example of a predatory scam company. The Attorney Generals of every state should form a class action suit & jail all employees & owners of this scam. They need to be prosecuted & either kicked out of the country or put to death.

I got a bill for a book I never juster ordered or got, my customer # is **. The book you are charging me for is health breakthrough 2015 and know it all calendar 2015. I never ordered nor did I ever get these items. Item #`s 018119 and 903559. Tried to call them only to get a voice mail and would not even let me leave a message. I have sent a message with their message board and have not got a response yet.

When I ordered, to continue Bottom Line Magazine, I decided to order 2 "gift Subscriptions" for 2 relatives. What Bottom Line advertised and I have a picture of this, is that I would receive "Free Gifts" for gifting new customers. What I got, AGAIN by Bottom Line is advertisements that are NOTHING USEFUL. PERIOD. What they send are "Buy this, buy this, buy this, BUY THIS." NOTHING THEY PROMISE AS TO "CURES" THEY WILL "GIVE YOU". They, obviously, are only out to sell your name to other businesses in hopes of making a nickel off of you. What I received was useless. "It's all on page 97 of..., So, please, buy another of these!".

For some reason, junk mail still goes to my parents' address and address, mind you, where I haven't lived for almost 27 years (and then only for 3 months, 27 years ago). So there's no reason as to why I would order anything for myself at this address with my name as the recipient. My dad keeps forwarding me the junk mail on a weekly basis (thanks dad! I told you there's no reason for any mail from your address to be sent to me, but you send it anyway!) which I normally just throw out. For some reason I opened this one that had been lying around. And it's a BILL from these yahoos for $43.95 for some yearbook that I have never heard of nor want. Saying that I'm going to be delinquent if they don't get my payment. What the heck is up with this place?

I received a book I did not order and did not want from Bottom Line Books, Corporate entity of Boardroom Inc. I called customer support (for books) at 1-800-678-5835 and had to wait a long time for someone to talk to. Eventually, I spoke to Angela, a nice lady, and told her I had a bill in front of me for $49.94 for a book I refused and had the Post Office return to sender, unopened. She said they had not received the book back even though it had been a month. They sent the book on 11/19 and I received the bill on 12/15. I requested that she remove my name and address from Bottom Line anything that I no longer wished to receive anything from them. She said she would make a note on my account and would also make a note on the account that the book was returned. Let's not hold our breath here. The Better Business Bureau of Stamford, Connecticut has received many complaints for the same problems as posted here. The corporate headquarters phone number is 1-203-973-5900 and the general phone number for the company is 1-800-289-0409.

My mother who is 86 keeps getting books she does not order. (She is getting very forgetful). I have sent them back and 3 times wrote bottom line health to take her off their mailing list. I gave them my contact name and address. Response to the first letter was a bill wanting payment on her account. I wrote back again, stating I returned the books and I was not going to pay for them. I have never heard anymore from them. On 3-5-2014, I was at my mothers house and she had again received 3 books she did not order for a bill of nearly $50.00. Upon further inspection, they were sent to me at my mothers home.

Bottom Line Books company keeps sending bills for a book that was not ordered. As soon as we received the book, it was returned to the post office unopened, "return to sender." You'll never know with strange packages. Bottom Line has since sent three bills requesting $42.95. This fraudulent practice had us wondering what other scams this company is performing.

My husband received a book from Bottom Line Books that he didn't order. Nice letter with the book implying that it was a gift because he was a good customer. A few weeks later, he received a bill. He could not find a phone number so he (wasted a stamp) wrote them a nice letter explaining to them he did not order the book. They have ignored his letter and has kept sending the bills. It is legal to keep anything you get in the mail that you did not order. My advice is do not waste a stamp on them.

Same as all the the other letters about BL. I received books I did not order. Now they want payment. Screw them.

I ordered a subscription to Bottom Line Newsletter for a year, and when it was up, I cancelled it. Nothing was wrong with it; I was simply tired of it, that's all. They didn't send the news magazines to me anymore, but they are sending me a solicitation that looks like a past due bill. If I were not scrutinizing it carefully as I'm sure many are not, I would think I had a past due bill, when in fact they are trying to get me to pay for another year’s worth of subscribing to their newsletter by shaping it in the wording and looks of a past due invoice. This type of sneaky underhanded way of doing business is deplorable and I would recommend that everyone stay as far away from this company as possible.

I keep receiving bill for a book. I already paid for a book called 30 Day Diabetes Cure with a check that was cashed by Bottom Line Books. I have proof. What is wrong with this company?

Bottom Line Books continues to send statements demanding payment for a book that I didn't order. I've written them on their statement asking them to show me where and when I ordered the book they are demanding payment for. I gave them my address, which they clearly have, my phone number and my e-mail. Nothing but more bills. Next demand for payment, I spent time looking for contact information for them. No phone number, but I did find an email. I wrote them another letter on their own e-mail post. Nothing but more demands for payment. I have now received a third demand for payment with yet another statement telling me that I have not contacted them. My credit score is 811. Do they really think that all of a sudden I've decided to turn into a deadbeat? Who is going to pay me for all of my time and aggravation? How do I get these people to stop?

Six months ago, I bought a book from Bottom Line Books called Yearbook 2012. I paid for it with a check from my Wells Fargo bill pay account. They cashed the check, kept the money and now sent me threatening letters saying if I don't pay for the book again, they will take serious measures against me. I have written to them, telling them what I have told you. All I get back from them is more bills and threats. I have excellent credit and if they do anything to hurt that, I would then like to sue them, if that is possible. Thank you.

I returned an unopened book to the company, and now, I am receiving bills from a credit agency. I had been a customer of Bottom Line for years, but I stopped ordering from them when I retired several years ago. I ordered and paid for one book and then received a book I did not request. I was told at the post office that it was safe to return the book to sender, as I had not opened it. Now, I have a bill from a collection agency and received no bills from Bottom Line prior to this. I have excellent credit and cannot believe that this company has sunk to these practices. What can I do? I have tried to reach them by phone but get an automated message that did allow me to click that I returned the book. But I assume this will not take care of the situation. How do I protect my credit rating? I will contact the Better Business agency. Is there more I can do?

My son loves history books. In college, he did not have a chance to study Black History. Therefore as Christmas gifts, I gave him history books. I ordered the books at the Barnes and Nobles website, but some were sent to him from Bottom Line Books. I paid in full for all the books that I requested at that time. I have never ordered any books for myself from Bottom Line Books. A bill has been sent to me dated 03/23/12, which was my birthday. I received this bill on April 16, 2012. I was told to pay Bottom Line Books by installments for a book, I assume that is the item called BL'S Extreme Healing:1749 as it was stated on the bill. I have never requested any books for myself from Bottom Line Books. Also, I have never received this item that they are charging me for. I really do not know what it is. It seems that an account #** has been set up for me to pay by installments for a book or some sort of merchandise that I have never requested from Bottom Line Books.

I am still receiving bills for books that I did not order. I contacted them previously and told them to remove me from any future mailings as I was not interested in anything that they had to offer! What do I have to do to make them stop harassing me? I would appreciate anything that you can do for me. Thanks.

I just received a bill from Bottom Line Books which demanded for payment of $36.92 for a book (Bottom Health Smarts). It's dated 03.23.1202. But I did not order this. This is the third time that they sent me unwanted/unordered book. The last book was paid by me, thinking that would be the end of my subscription. I made it clear I did not order that book, which I just paid to clear things up.

I received a book from Bottom Line, then a bill for $42.95. I did not order this book. This company was informed at least twice that I would not accept any books not ordered. It's time to stop this company from their fraudulent practices. According to NY State, because I didn't order this item, it is a "gift". Not one that I wanted, but nevertheless, a gift. Of course, there is no number to call and no one answers letters or complaints at Bottom Line. NY state law states: When a merchandise is sent, although not ordered or requested by the consumer, the item is deemed a gift which the consumer may use or dispose of without any obligation. To avoid the consumer's assumption that unordered goods must be paid for, New York law requires that the goods include a conspicuous notice stating that payment is not required.

I received a notice for a book called “Natural Healing” which had a $6.32 postage due. I returned it on the 20th of March. Then they send me a bill for the book on March 23rd. They have no phone number, so I can't get in touch with these scam artists. I am not sending any money to them and I am notifying the BBB.

I received a bill payable for account ** and the book was refused at my home and returned unopened. Obviously, you do not have communication with your receiving department; otherwise, this billing would not have been sent. Save your postage as I will not deal with Bottom Line Books in the future.

I received a book about diabetes for a 30-day trial, but when I got it, I ended up by printing on the package "refused return to sender." This was about 2 weeks ago, and they keep sending me bills for this book, which I refused. There is no phone number to contact them, so what is the next step? I just want to be left alone; no more sending me bills, as I returned the book that never was opened.

Bill I do not owe - I am being billed for a book I have not received and I do not recall ordering a book. I received a bill for $49.94. The book title is "Bottom Line's Ultimate Healing". I do not have this book.

I have a similar situation to most of the complaints already made against this company. I ordered just one book from Bottom Line Books, I received it and paid for it. After a while, another book came that I did not order. Since there was no phone number or return info on the book, I just let it sit there, and then a bill came charging me for this book I did not order. No contact or return info on the bill either, and since I was not sure how to contact them, I figured it would be less of a headache to just pay the bill, and along with the check, I also wrote that I did not order that book nor do I want any more. I asked if I was placed on an automatic shipment by mistake, to please remove me from it and any other future mailings.

I ordered your “Prescription for Drug Alternatives” and was to receive 26 books, but never got them. I really like the book and has been very helpful in getting me off some medications that apparently was doing me harm and others in my family is using it also along with their doctor’s help. I ordered this book in good faith and was expecting the other books, but all I get are advertisements to order these books. Please address this and I would like to see a phone number to reach you; none can be found in any of your booklet ads. When I tell someone something, they expect me to keep my word. So why should a business be able to not keep their word also?

Returned Health Breakthroughs/2012 - This was "refused" and returned to Bottom Line. I had been traveling and this was unnoticed for several days. It is probably my fault, but I am not in possession of this book and would like a credit to be issued to my account of $42.95. My account # ** should have a "zero" balance at this time. Sorry for the misunderstanding, I wanted to call but was unable to locate a phone # for you.

The same happened to my mother. She ordered a book, changed her mind, sent it back and was refused. Not soon after another book comes, not ordered, she could not refuse this one because of postal deliver error a neighbor opened it. She contacted me and I find this information while trying to locate phone number or webpage. I was able to locate what I assume is their phone number in Iowa, but have not called since my mother decided to pay and return with info to not send anymore. The phone number is: (515) 237-4496 at 3600 Army Post Road, Des Moines, IA 50321-2906. The webpage: www.bottomlinesecrets.com. It'll change you over to their new website. Don't think this will help, but who knows. My mom will do no further business with them.

I received a book, but not what I wanted. I called to get info to return. I spoke with a lady and she said a return label would be sent to my email address. Week later, still nothing and now the number I called is no longer a valid number for this business and still no label or email and I cannot find their website anymore. Why should this get paid if there is no accountability from this company?

I ordered one book from the company and decided not to keep it. Shortly thereafter, I received another book, but this one had not been ordered. There was no phone contact number on the invoices, nor instructions/policy on how to return the books. When I got online to make the inquiry, I found a number of complaints similar, if not exactly like mine. I felt the need to file a complaint, along with the others on the chance that some satisfaction or legal intervention would follow.

I received a book from Bottom Line Books, but I sent it back unopened and wrote on the outside "refused". I am now receiving bills informing me that I owe $42.95 for a book on "Health Breakthroughs" that I do not have.

I sent a letter saying I did not want any more books. I paid the last book by check. Today, I just got another book that I did not order and I am sending it back unopened.

Sent double order of Natural Physician's Healing - I have returned the extra book about 4 months ago and I am still getting billed for it. I even wrote a letter to explain that they sent a duplicate order about 2 weeks after the first book arrived, but no response. I even returned the book First Class so they would get it back sooner than normal book rate. But they have never acknowledged receipt of returned book or my letter of explanation and I am not paying for extra book I don't need.

Bottom Line Books sent me an unordered book, billing $47.94. All my searches for return information are frustrating. Reading your list of complaints about this company assures me I've been scammed. What to do?

I moved to above address 07/11. Apparently a book was shipped to old address on 11/15/11. I have been billed $37.92 on a bill which has never been requested nor received by myself. Why can't you have a phone number?

I have sent in all the monies that I owe for a book that I ordered and I still get bills. They threaten to send them to a collection agency. What can I do?

I received a package of 4 books today. I did not order these books and do not want them. I have tried to find a phone number to speak to someone, I am afraid to just return them after reading all the complaints from other people who also received unordered books and returned them to continue to be billed and threatened by collection agencies. How do law abiding people who always do the right things get caught in these scams?

I received a book from these people that I believe I did not order. So, I returned it. I am now receiving a bill for the book with semi threatening language to the effect that we have not heard from you in any of our previous communication. I sent the book back! I do not intend to pay for it!

I received a book that I don't remember ordering. I do not want it and do not wish to pay for it. If a return material slip is sent me, I will return it (the book).

I received a collection letter and never ordered any books. I searched around online and located a web address where you can find their contact number. I would love to share it with you all so here it is; **. Good Luck!

My mother has received a second book she did not order. I paid for the return of the first book. There is no phone number on the bill and I can not find one on their website. I have emailed them and have not heard back. Can I just package the book in the original box and write “return to sender/did not order”?

Thanks to reading your many similar complaints about Bottom Line Books. I am not going to waste more time trying to contact them by phone or mail. I can’t find their phone number either. I returned an ordered back to them several months ago, to the billing department. Their correct return address for books was semi-obscure, in small print. It was my first book from them (Balanced Healing or similar title). I returned it after 30 days with a note asking for their phone number. For several months, I keep getting bills from them saying, “Why haven’t we heard from you?”

I received a book I did not order. I will send it back if you send a postage. It is your book so if you want it back, send return postage.

Many months ago, I wrote on a slip along with a package back to BLB. After awhile, I received a refund check for the book + postage. The slip read, I am no longer interested in purchasing any more books and or materials. Please remove my name from your mail listing and any other lists. You have sent me a book which I did not want nor did I request any (Any!) materials. What does one have to do to get you to stop? The 2012 year book + other materials enclosed is no mine. You have made a mistake. Your shipping department sent it to the wrong name and address. If you want it back, please send me a return shipping label for UPS. Oh yes, As Soon As Possible. Unhappy reader.I don't need a lawyer. After all, it is your company that made this mistake.

I ordered the 30 day diabetes cure. I returned it. I received a letter stating they had credited me with $47.94, but I did not receive a check! I would really appreciate a check.

I received a refund draft of $35.92 check, dated June 10, 2011. I misplaced it and now it is over 60 days. I would appreciate if you could issue me another check for that amount. I will do whatever you want me to do. Send it back or just shred it.

I received a bill telling me that they were hoping that I was enjoying Bottom Line's "30-Day Diabetes Cure." I did not order this book and every time I receive a book which was not solicited, I take it to the post office, unopened, and put "return to sender." The bill received has no phone number to reply to them. So, on this day, 03 Oct 11, I am returning their bill and asking them to remove me from their mailing list.

I received a bill from Bottom Line Books for a book that I did not get nor do I even remembered ordering this book! I wrote a note on the first bill like they said to do and sent it to the billing department. Still, I keep getting bills for the same, non-received book!

I received the 2005 Bottom Line Yearbook I had requested and purchased, and I thought that was it. But they kept coming every single year. Even after verbally contacting them via telephone each year requesting cancellation, I continued to receive them from 2006 to 2011. After receiving the 2011 copy, I consulted a lawyer. I was told to return it to them through the US Post Office, and that is exactly what I did.

Just as many others have written, I have received books that I did not order and have had to deal with returning them. I finally paid for return postage myself which was over $6 just to be done with it. However, other complaints I have are: 1. There's no way to pay online (who uses checks and stamps anymore? ); 2. I have been ordering things from BL for a few years and have discovered that they have very little breakthrough info as advertised. Most of the books I've ordered repeat much of the same information and a large part of the info supplied is mostly common sense; and 3. In this computer age, why can't they offer a CD or DVD that is searchable by subject, title or author's name? That would make finding the info that is useful much easier to refer back to. I'm pretty sure the answer to #3 is that it would cut down on profits from reselling the info as stated in # 2 above. I'm now in the process of trying to get them to remove my name from their mailing lists. I've wasted time and money trying to return books I did not order and also try to make use of the info supplied.

I received a book that I did not order. The package said, “Your free gift enclosed.”, so I assumed that this was a free book. I am now being billed for this book. I called their customer service department. I told them that I did not order nor do I want this book. I was asked if I opened the package. I told them that I did as it said your free gift enclosed on box. They responded that as I opened the package and did not return the book, I was obligated to pay for this book. I told them that if they wanted to pay for return postage on this book, I would send it back. They kept telling me that I was responsible for this. We argued and I finally hung up the phone.

I kept on receiving bills for this order in the amount of $47.94. I do not understand how it was sent to me. Please check your records and stop billing me and threatening to send it to a collection agency.

My husband ordered a book called Treasury of Health Secrets. My husband did not want the book. He put it aside and forgot about it until we got a notice that we were late on our payment. I noticed on their bill that if you were not satisfied with theirs that you could return the book over the next year for a full refund. So I sent the book back on Sept. 4 with a letter stating that I would pay for postage if I had to put it. We did not want the book and they got it back. So I do not. If I were, I would have to pay for it.

I bought Bottom Line Books in the past. Now I got a post card that says to check the box and return the card if I'm not interested. Well, when I first got the card, I looked at it and decided I didn’t want a book at this time. Also, I didn’t read the entire card that says to check the box and return if I did not want it. The book came: Treasury of Home Remedies and Natural Cures. I thought I did order it and made a payment. Then, I found the card and really looked at it, and thought I knew I didn’t order this. Now for pulling a stunt like that, I am very angry. Okay, you got me. It won't happen again, because I will never buy another Bottom Line Book again! Pull stunts like that on people and you’re going to be the one that loses. Do not send me any more cards through the mail to buy these books. Take my name off the list!

I returned a book through the post office not opening it and wrote refused delivery and now they are billing me for a book I have already returned.

I clicked on mail e-mail to see the health books that were free I never placed an order. They sent me a bill for books never received. I am contacting the Better Business to report this. I have a statement for $41.79. This is only for the 1st two installments.

I bought a book from Bottom Line Books: "Natural Physician", on line with my credit card at least 9 months ago. I did receive it. They claim I have not paid $40.95 and claim a collection fee of $304.62. I never heard of them before that as to any non-payment. What do I need to do now?

I ordered their Bottom Line Yearbook 2010 and paid via credit card. Since I didn't see the charge on my statements, I realized that they had not charged my card yet, so I canceled that card number. I sent them a check. I have all the records, and now I find they have not cashed my check. I have given them two weeks to cash the check or I will put a stop payment on that check number.

I ordered a book from Bottom Line Books; the treasury of health book never delivered to me. I keep getting notice for collection on a book that never came to me. There is no phone number to talk to them about this. I get bills but no contact number.

I received an "Account Status: Delinquent" notice as an agent of Bottom Line Books for a Book, I never ordered and never received (Bottom Lines Ultimate Healing). They demanded $49.94 to "collect a debt." Since I never ordered or received such a book, I regard this North Shore Agency and Bottom Line Books as fraudulent.

I received recently the Northern Shore Agency, Inc (NSA) “Collection Alert” notice dated May 7, 2010, in which they claim that my Bottom Line Books account has been processed as a delinquent account with this collection agency. That claim is for the book “Treasury of the Health Secrets” and amount due the agency claims is $47.94. I have never received this book nor any previous notice regarding this claim from Bottom Line Books. The NSA notice is the only connection to the Bottom Line Books and I do not have their mailing address, phone number or e-mail address. That makes it impossible to contact them and straighten that matter. Again: I never received the book! I am not paying this bogus account. On top, NSA wrote “PAY THIS AMOUNT: $47.94 555361062”. At bottom, it says: “Contact Ryan ** at North Shore Agency at 1-800-.” I did and achieved nothing.

They keep billing me for a book, that I never ordered or received. I cancelled my account 2009. They keep threatening me with collections.They are ruining my credit.

I received a package from them that I never ordered. I immediately gave it back to the USPS the same day. I followed up with an email telling them to never send me packages. They never responded, it took an incredible amount of research to find out how to email them and they didn't put a telephone number on their invoice.

I saw on Internet a company offers a freebie, when I ask for that books I found that I have to pay. So then I cancel the order and they still send me the books. I send back all books on 04-05-2010 but they try to charge me for the books. This company has no phone and I don't have knowledge to which I have to address. Please, can you help me?

I received books that we never ordered. There is no phone number on the billing statement which came with them. I was unable to call for return postage to send books back. We do not want this to go on our credit as a collections item as we have read here on this site. It is cost to the environment and abuse of the mail service sending books which have not been ordered as if you ordered them.

I returned book(s) from Bottom Line Books, telephoned them and stated the book(s) were returned. That was last October 2009. Today (5/10), I continue to receive bills and notices from collection agencies requesting payment. I am making a copy of all the above complaints and submitted to the collection agency and Bottom Line Books. When will this end?

I sent for the Bottom Line/HEALTH plus the following Special Reports: 21st Century Health Breakthroughs, How to Beat Health Care Dangers and Rip-Offs and Healing Secrets Doctors Don't Tell You. They came in the mail; however I returned them to the address that the books were sent from through US Postal System. The package had to be signed for upon receiving. I did not hear from them until I received an immediate response required. I answered and stated that all items were returned.

I ordered a book from them through a TV commercial. I opted to pay a one time price rather than installments. The book arrived with a promised bonus, but they keep billing me and threatening to ruin my credit.

Order a book, paid for book; continue to receive bills for said book. They threaten to ruin our credit rating. They fail to acknowledge correspondence. My wife wants to pay twice. I refuse. My guess is their returns and billing do not re-sync. That they make money by double billing. Their books are a novel pyramid plan. This company is one step from fraud. I am now sending a copy of bill-payer-canceled check.

I received one book from Bottom Line Books, paid for it. I received another book, same book: Treasury of Health Secrets. I sent it back. I am getting billed for a book I did not order and sent back. Same book I have and have a paid receipt for. These people are scammers.

I received a book for $47.94 and two free ones today 4/7/2010. I didn't order them and don't know who these people are. I found a phone number on the net and called customer service. The guy maintained that they were ordered and I would have to pay for them. He wouldn't listen to me or stop talking. I finally shut him up and told him that I had several web pages open in front of me at the time and I had learned more in the last five minutes than I ever wanted to know about the way he and his company conduct business. I then very firmly told him again that I didn't order them, would never pay for them, and would be happy to return them just as soon as he sent me the return postage. He then yelled back that I would receive it in ten days and hung up on me. Any bets on whether or not I'll get it?

I received a package today in the mail, 4-1-2010, from Bottom Line Books. I don`t know what it is. I can`t find a phone number to check it out. I have not opened the package and will not open it until I find out what it is.

I received books from Bottom Line that I did not order. I sent back the books but they say they have not received yet. I am getting invoices bills from them and am suspicious they are a scam as I am reading about the complaints on the internet. Please advice as to what we should do about this problem.

I was looking on the Internet and saw advertisement for free pamphlet on high blood pressure. A book and several pamphlets were mailed to me for a charge of $47.00. I never ordered this book. Nothing on the advertisement mentioned a fee, only a free pamphlet. I will be attempting to send it back tomorrow.

Book charges for books I did not order or receive. No phone number to talk to anyone. I have search the internet for a contact number. I had to pay bill because they were going to send it to collections.

For the past year, we have received unauthorized books that we do not open and mark "did not authorize-Deceased" and send them back. We keep receiving these books and invoices. We have spoken to Bottom Line Books several times to remove my deceased mother from their mailing list, but Bottom Line continues to send books and invoices for unauthorized purchases.

I did not order any book from this company, but the company sent me the book, "Treasure of Health Secrets," and two more free. In the parcel, it was invoiced with "payment due now." I don't need it and read from other complaints that it is not useful. What should I do now to prevent them sending me another book? I did not know this company and opened the parcel to look what is there. Can I return the book and what is the real Bottom Line? In the letter ,"In fact, you have my money back guarantee: if this book doesn't live up to your expectations, return it within a year for a full refund. No question asked." Is it true? Should I pay and then will get refund or I can return the book now without payment? Please give me legal advice and share your experience. Thanks.

I received a bill today, June 8, 2009, from Bottom Line Books for their Yearbook 2009. This is the first invoice we have received for the above book. More importantly, we didn’t order the said book. Finally, I found a telephone number via their website (one isn't listed anywhere on the invoice). After bypassing the automated menu, a Jeannie, or Gina, (she talked so fast I wasn't able to fully comprehend what she was saying), after giving her our demographics, I attempted to explain the problem, but wasn't able to complete any sentences, as she was talking the entire time, all the while explaining "that since we ordered a yearbook in 2008, and didn't call/write to cancel the subscription, we were mailed a 2009 yearbook in January”.

I ordered one book from this company. I received it and paid for it. They then started sending books to me, stating that I ordered them as well. When in fact, I had only ordered one book. No where, did it state that I would receive future books. I sent the 2nd book back, stating that I did not order it. I then received a bill, requesting payment for the book that I returned (which again, I had not ordered in the first place!). I sent the invoice back with a letter stating that I did not appreciate their business practices and requesting that they remove my name from their mailing list. Unfortunately, I can not give you the dates that this happened, but it was in 1999. To this date, I am still be hounded by them to buy more of their books.