Bottom Line Inc.

Bottom Line Inc. Reviews

About Bottom Line Inc.

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Pros
  • User-friendly subscription management
  • Positive long-term customer experiences
  • Clear refund process after cancellation
Cons
  • Frequent unsolicited billing issues
  • Poor communication and accessibility

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Bottom Line Inc. Reviews

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    How do I know I can trust these reviews about Bottom Line Inc.?
    • 4,608,693 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Sales & Marketing

    Reviewed Jan. 24, 2025

    As so many others have reviewed, the company is a complete scam. They have sent yet another book to my mom, who dies in September. For the one they sent in November I filed a BBB complaint to which they responded she had sent in a card stating she wanted the book. Really? From the grave she did that? The other evidence of them being a scam is the impossibility of finding them on the BBB site. I had to do a lot of searching for their legal name when I filed the previous complaint and here I am searching again.

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    Customer Service

    Reviewed Jan. 24, 2025

    Bottom Line Inc. has a poor reputation for sending out books and "postcards"/ bills to unsuspecting "customers". From talking to customer service about my elderly mother's account I learned that people can sign up for automatic delivery of books and newsletters. They get sent out yearly if not stopped. My mother got several books and newsletters for many many years at her home and office addresses so canceling those renewals required talking to customer service. My major complaint is they don't list a phone number for customer service. It took me considerable time to find a current phone number.

    I did not try to close my mother's account using the online form so I don't know how well that works. The info you need to contact BLH by phone, file a complaint, etc is at ** +1 (800) 678-5835. I just had an amazingly pleasant and productive talk with Marie and she stopped everything, transferred the mailing address to me for final issues (but offered me a refund!) and is sending me 2 return shipping labels for unopened books. Hopefully this is a turn around for this company because I've enjoyed their products for years as well, and after dealing with a few other companies was prepared to do battle again.

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      Customer Service

      Reviewed Nov. 28, 2024

      This is an awful company. I purchased one book in the past and now I’m on automatic delivery for every single book they put out at $50 a book!! This is something I NEVER authorized or signed for. There is NO way to reach anyone at customer service. No way to get a return label. I’m so upset about this, I’m exploring filing an online report with my Attorney General’s office or the FTC website because I feel completely powerless to do anything about this and my hope is that they can be investigated for fraud. I’m looking into any way that I can report this company!! This is a warning to everyone to stay away from doing business with this crooked company. It has become such a headache!!!

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      Reviewed May 8, 2024

      HEAVEN HELP ME! I have been emailing BLB for over 2 months to find out where a book is that my 89yr old Mom wanted and I bought for her for Christmas! They cashed my check quick enough, but have failed to contact us back! In addition I learned that my Mom renewed her subscription which was not due to be renewed till Nov of 2024 but they kept sending her renewal notices so she thought she had to. Now she’s being sent a bill every month regarding that renewal, and I’ve emailed them to inquire if it will be applied to extend her current subscription. NO RESPONSE! I’ve tried looking for a phone number to call but can’t find one. ANYONE HAVE ONE FOR THEM?

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      Reviewed Nov. 14, 2023

      I'm livid that this fraudulent Company charged me $50 for i book I didn't order nor received! If anybody out there who wants to initiate a Class Action suit, Please contact us victims! How can these people sleep at night, knowing that they are scamming their clients!

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      Reviewed Feb. 17, 2023

      I am a Business consultant that finds business needs and solutions for other small business owners, I have been working with multiple ERC companies over the last year, referring my clients: I was introduce to Bottom line Savings, and I conducted a few interviews and was offered to become an Referral Agent and the experience Has been great, seamless and effective; This is the first ERC company me and my clients both feel confident in, the process, the agents was so nice and resourceful: I started working directly with an Agent Omar **. He has been Exceptional, very warming and understanding to my now frustrated clients: Omar took the time out to thoroughly explain the program, the process and overview: He made us feel welcome and at home and excited for the ERC program.

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      Reviewed April 8, 2022

      First let me say you can go online and cancel your subscription yourself. I've gotten several checks from Bottom Line once I've canceled my subscriptions and they've been paid. I've got several checks back. They've never processed anything through my bank or on my card without an email first. I've been buying from them from about 4 or 5 years. I would recommend them..

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      Reviewed Dec. 22, 2021

      I called Bottomline Books 4 weeks previously to get a return label so my 86 yr old mother could return a book. Not only did they LIE to me about sending it;l & zeroing out her account; they are sending her i

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      Reviewed Nov. 18, 2021

      Do not purchase anything from this company, once you do they claim you agreed to be sent books and bill you. I bought one book, I have received another book I NEVER authorized, called company and they said I was on automatic delivery, I told them I never agreed to that. I demanded to be removed from their mailings and issue me a return label for the book.

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      Reviewed July 17, 2021

      This scam outfit has been a thorn in my side for many years. I have to pay them another $50.94 for a book I neither wanted, nor ordered. NEVER give your address to these people. You will get expensive, worthless books that you HAVE to pay for, or your credit rating will suffer. Join the witness protection program. It's the only way out, short of dying. NOT ONE REVIEW HERE ABOVE 1 STAR.

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      Bottom Line Inc. Company Information

      Company Name:
      Bottom Line Inc.
      Website:
      bottomlineinc.com