Bottom Line Inc. Reviews

They keep sending letters to my husband who is suffering from Alzheimer’s. “Thank you for subscription.” I am his guardian and there is no way he subscribed. My husband is 80 years old no longer handles money because of his AlZ. I do his finances and there is no payments to that company.

BEWARE! My elderly mother is being billed for a book she paid for. I have called, cancelled the subscription that they auto signed her up for. Said she had a refund due. 1 month later It shows active again and outstanding charge for a book she did not order. Scam.

I have used the Contact form in Bottom Line Books 4 different times, asking for a return label for the book I did not request. No one ever responded. I was determined to not pay for a book I didn't order, or pay to have it shipped back. I read some of the reviews below, trying to find a phone number for Bottom Line books. Someone named Tracey provided this number 800-678-5835 and I spoke with someone pretty quickly, who took my information and agreed to both email me and mail me a return label. This is the most hopeful progress in this whole situation so I hope it does work. She also said she cancelled any future books but I plan to put a statement to that effect inside the box when I ship the book back. I did still have the box and had opened it because I was looking for a return shipping label but there was no helpful information inside.

Mom is 83 years old, doesn't remember subscribing to their "yearbook" but she still receives them. She can't figure out how to cancel the subscription or how to return the books, so she has paid the bill, possibly for many years. This year (2025) she asked for help. We called their customer support line, but the pre-recorded robot voice seems designed to annoy and confuse rather than help. I tried to cancel her subscription on their website, but her mailing address number does not return any subscription information. A web search for "BBB BottomLine Books" first result says they are not Better Business Bureau accredited and they are no longer in business. However second search results shows 75 complaints in 3 years for BottomLine Books under the name "Belvoir Media Group, LLC".

I never ordered anything from Bottom Line Books yet they keep sending them to me. Last year, I couldn't even find out where to send it back. There is no company phone number, their email address lead to my emails to them never getting ready or replied to. The books aren't anything I want or need. I'm going to throw it away because there's no way I'm paying to return it myself. I'm not a Verified Buyer because I choose not to be a customer on purpose.

This company sent my mom a book which I returned to sender. I keep getting bills and they do not answer emails. I'm not paying for something that was sent back or paying for something we didn't order.

As so many others have reviewed, the company is a complete scam. They have sent yet another book to my mom, who dies in September. For the one they sent in November I filed a BBB complaint to which they responded she had sent in a card stating she wanted the book. Really? From the grave she did that? The other evidence of them being a scam is the impossibility of finding them on the BBB site. I had to do a lot of searching for their legal name when I filed the previous complaint and here I am searching again.

Updated on 05/06/2025: Still getting invoices at my mother's address after I thought (hoped we got the whole mess straightened out in Feb. So after sitting on hold 3 x in the last week and being told a supervisor will call you back at 1-800-678-5835 TX #, which never happened, today I called Belvoir at ** books dumps you into the 800#. Ext #2 for newsletter gets you a live person with a short wait. She fixed my newsletter issue but I'm still not happy because it was my account only and they merged my mother's account with mine instead of changing the address on my mother's acct like I had asked.

This is an awful company. I purchased one book in the past and now I’m on automatic delivery for every single book they put out at $50 a book!! This is something I NEVER authorized or signed for. There is NO way to reach anyone at customer service. No way to get a return label. I’m so upset about this, I’m exploring filing an online report with my Attorney General’s office or the FTC website because I feel completely powerless to do anything about this and my hope is that they can be investigated for fraud. I’m looking into any way that I can report this company!! This is a warning to everyone to stay away from doing business with this crooked company. It has become such a headache!!!

HEAVEN HELP ME! I have been emailing BLB for over 2 months to find out where a book is that my 89yr old Mom wanted and I bought for her for Christmas! They cashed my check quick enough, but have failed to contact us back! In addition I learned that my Mom renewed her subscription which was not due to be renewed till Nov of 2024 but they kept sending her renewal notices so she thought she had to. Now she’s being sent a bill every month regarding that renewal, and I’ve emailed them to inquire if it will be applied to extend her current subscription. NO RESPONSE! I’ve tried looking for a phone number to call but can’t find one. ANYONE HAVE ONE FOR THEM?

I'm livid that this fraudulent Company charged me $50 for i book I didn't order nor received! If anybody out there who wants to initiate a Class Action suit, Please contact us victims! How can these people sleep at night, knowing that they are scamming their clients!

I am a Business consultant that finds business needs and solutions for other small business owners, I have been working with multiple ERC companies over the last year, referring my clients: I was introduce to Bottom line Savings, and I conducted a few interviews and was offered to become an Referral Agent and the experience Has been great, seamless and effective; This is the first ERC company me and my clients both feel confident in, the process, the agents was so nice and resourceful: I started working directly with an Agent Omar **. He has been Exceptional, very warming and understanding to my now frustrated clients: Omar took the time out to thoroughly explain the program, the process and overview: He made us feel welcome and at home and excited for the ERC program.

First let me say you can go online and cancel your subscription yourself. I've gotten several checks from Bottom Line once I've canceled my subscriptions and they've been paid. I've got several checks back. They've never processed anything through my bank or on my card without an email first. I've been buying from them from about 4 or 5 years. I would recommend them..

I called Bottomline Books 4 weeks previously to get a return label so my 86 yr old mother could return a book. Not only did they LIE to me about sending it;l & zeroing out her account; they are sending her i

Do not purchase anything from this company, once you do they claim you agreed to be sent books and bill you. I bought one book, I have received another book I NEVER authorized, called company and they said I was on automatic delivery, I told them I never agreed to that. I demanded to be removed from their mailings and issue me a return label for the book.

This scam outfit has been a thorn in my side for many years. I have to pay them another $50.94 for a book I neither wanted, nor ordered. NEVER give your address to these people. You will get expensive, worthless books that you HAVE to pay for, or your credit rating will suffer. Join the witness protection program. It's the only way out, short of dying. NOT ONE REVIEW HERE ABOVE 1 STAR.

Bottom Line books presents itself as Unveiling miracle cures to illness and chronic problems. While some are just good old common sense many encourage people to mistrust doctors and see them as just trying to rip you off. Yes there are doctors who do that. Most do not. It is always advised to do research and get second opinions based on doctors' knowledge and expertise. Bottom line sends you advertisements that give you just enough information to get you to order . I am always aware that if something is too good to be true it is not. I would not recommend bottom line to anyone.

When I first bought this "HOW TO DO EVERYTHING RIGHT" back in 1995 the company was in good standing and had an awesome book but now after reading all the really really bad reviews I have no plan to ever purchase anything from this company ever again for the fear of being on the receiving end of what is now a corrupt business. All of you if you have a problem with a company like Bottom Line do what I do. I go to the bank to cancel my card payments or check as far as 90 days I believe or anything and the bank will pay you back right away and make the company deal with them and their lawyers! I love this customer service my bank "Wells Fargo" offers. Your bank should too check with them.

I have REPEATEDLY asked Bottom line to quit sending renewals. I have mailed them and have emailed them. My parents have both passed within 8 months of each other. I have asked bottom line magazine and they continue to solicit a new subscription. This is so depressing and sad to keep getting mail for My parents. I got 2 more today. What can I do to stop this....

I received an unordered book in 2017. Instead of returning it, I gifted it to a friend and paid the Bottom Line charge. However, I did call BLB to say I did not want any more books shipped to me. I was assured that would be taken care of. However: A second book arrived in 2018 (these are health annuals). Paid for that too (after gifting again). Account was paid in full (roughly $45.00) in mid January 2019 (check cleared January 22, 2019). In late April I received another bill for the same book, along with a credit report threat. Called BLB again. They say they have no record of my payment. Well, CitiBank does! What is the story with this company? How do I stop these shipments and how do I get them to acknowledge my payment? There is something very wrong with this company and it does no good to call them. But somebody has to stop them.

Talk about be hypocritical, BLP sent me an advertisement (that looked like a magazine) in the mail and it clearly states "Your FREE Issue Enclosed" on the outside of the 'magazine'. What a bunch of BS. These people are ripoff artists. The magazine contained no useful information whatsoever. Don't waste your valuable time or money subscribing to this come-on sales pitch.

I was sent two books from Bottom Line books THAT I NEVER ORDERED. When I got the bill for the books, I called them and told them that I never ordered them. The woman then informed me that if I've ever ordered from them in the past, they just automatically send out books on their list. I told them I wanted to be removed from their list, and she said she would. She then told me that they had sent a third book out to me, and it should be here soon. I told her to send me return labels so that I could send them back. They sent me two "copies" of return labels that are supposed to be receipt that I was emailed return labels.

Received 2019 yearbook and found chapters missing along with several pages within chapters missing. Please check with publisher. Sending book back. Contents listed twice in book. Next page after P-85 is P117. Preface listed twice in book.

Sent $50 for a book that was mailed, they say, not here! So I called and was told they didn’t get payment and the book was sent back to them plus my name removed from their mailing list! Refused to let me talk to a manager then told me never send cash, you think? Somebody pocketed my money so I wanted them to know it and the reviews I’ve read tell me, had I read it first, what I found out. I am so upset that there are so many people today who work and lack basic human respect but it was clear who this was from and payment checked, “cash payment included!”

My Dad and I received a book called Big Book of Simple Solutions according to the invoice I recently received. The book in question was returned in March about 3 days after it was delivered. The billing invoice I mentioned above was received about two months after the book was returned. The departments within the company needs to do a better job communicating. I am sending a copy of the refusal of the package from the post office to Bottom Line and hopefully they will understand that I nor my Dad owes the money for something that was returned in three days.

I am very disappointed. In late March, I called customer service about an outstanding bill that my 86 year old mother owed. The collection letter contained two amounts, so I called Customer Service to straighten out the information. The young lady I was speaking with consulted her supervisor so that I could pay the correct amount and CLOSE out the account. (Unfortunately, I wrote the contact name down, but have since misplaced the paper with the name of the young lady I spoke with.) This conversation was either March 29, around 3 or 4pm or March 30th. I am sure that your company has a record of the conversation attached to the customer account.

Over & over again I these books are sent to me & I'm billed for them. After the first one, I've been putting RETURN TO SENDER on the box & putting into the U.S.Mail. You cannot get through to these people. I'm NEVER ordering the newsletter again. That must be how my name made it to this crazy book company's mailing list.

I am writing on behalf of my 88 year old mother. She received a Bottom Line book which she never ordered. I wrote Return to Sender and gave to our mailman. Since then she has received a bill for the book which was sent back and never opened. I have written to Bottom Line Books and will call them tomorrow. By reading the complaints on BBB and this website I do not think it is going to get resolved easily. I think they prey on older people and what they are doing should be illegal. I wish there were a class action suit against this company. Very frustrating.

I made an error and ordered a book from this company. I paid for it, but additional invoices kept coming causing me to have to submit cashed checks, etc. for them to correct their records. Then magazines starting arriving. Now they just send me books that I have not ordered nor am I interested in receiving. I have on several occasions sent them back with a "return to sender and remove me from your mailing list". That has been ignored as well. I just sent back the latest book with the same message posted. I have now received another invoice threatening to report my lack of payment to the credit bureaus. At this point, I am just about ready to fly there and make my demands in person. Do not ever have anything to do with these people!

I called Bottom Line/Personal in reference to my gift subscription. A check had been cashed for payment 3 weeks earlier but the magazine had not yet been delivered. I spoke with a customer service representative who proceeded to tell me that issues previously had been sent and payment was not received and deliveries had stopped and subscription would end July 2018. I ask again when they were going to start delivery. They had received my payment. She expressed frustration and said she told me why delivery had not started and when it would end. Clearly not answering the question of when it will resume. After telling her again that my issues was when it will start, she finally said November 1st, 2017. It was obvious to me that my question was not understood or that the representative was not listening. Needless to say she was rude and impatient as to what my concerns were.

I got the magazine years ago for many years and loved it and then somehow my subscription ended and I didn't have the address. Then I found it again and I've script subscribed again and I have bought gift subscriptions for friends. I love it, they love it and they find it very helpful whether you're old or young.

Bottomline Books sent a book (BOOK I NEVER ORDERED) and has been billing me for over six months. A call said I would receive a free return label. It has never be received. I wrote an email to them that unless a return label is received I will keep the book and "if" I continually receive a bill I will continue on with my actions against them. Good luck to anyone receiving from them and "please" do not hesitate to report them to the Better Business Bureau.

I too received a copy of their Bottom Line 2017 Yearbook, no mark Squandered. So I took the book back to the Post Office and asked for a receipt that I was returning the book. Postal Clerk gave me a receipt. Shortly after this, I got a bill from this scam outfit for $43.95. I sent a letter to a Mr. ** who sent me the bill telling him that I had returned the book to the Post Office to be returned to Bottom Line Books. Last Friday got another bill from the same Mr. ** asking me to send $43.5. Then I went into action.

Starting about 2-3 months ago I started getting books about every 2-3 weeks that I did NOT order, the first of which I opened because I did not know who/what it was. Then I had to pay to send it back with a very large "refused" written on it. Now they keep coming! I keep refusing them but this does not stop this place. There is no phone # listed and the first few times I tried to find a website, it came up "no such site". I have gotten wiser... I am an RN retired x 10 yrs. I never put RN after my name when I do order something, (it does not get me anything extra). This place apparently got my name from a mailing list that was sold to them, so being a health care prof. they send me all these "phony" books! :( This HAS GOT TO STOP!!! I had best not get any bills that will affect my great credit.

Bottom Line Books keep sending me books annually which I don't order and then keep billing me after I have to get a return label from them and after returning the product I did not order. The book is a health book that just has a different cover with the new year's date on it. How can I get off their mailing list. I keep getting rejection letters for loans I did not apply for. My credit is good and how do I get these companies to stop contacting me? I keep getting notices that my vehicle car warranties have expired for vehicles that I possessed years and years ago. How do I get these telemarkerters to stop bothering me?

After being harassed on the telephone to purchase the Bottom Line yearbook, I agreed to receive it and I told them that I would send it right back. It arrived and I immediately sent it back unopened. They continue to bill me for it but I am not going to pay. When on a fixed income at 84 years old, one doesn't have extra money for books that I will never read or need. They continually hound you to buy their books with all kinds of mail and they will not stop. I have a customer service number and I am going to call them in the AM. My account number is ** and with this bill they have added $10.00 to it. I ordered Bottom Line Personal but that is it for me from this company. They are impossible to deal with.

You can't give a negative review unless your experience with them has been as such - I don't understand why I get bills for books I return. They have statements like credit standing alert. That's crap. Companies like this needs to be monitored. People don't need this. Someone help. This is not a fake review.

I have had the same experience as others with receiving books I didn't order then being billed for them. I was told I was on auto shipment. I asked who had enrolled me and was told they automatically do so unless asked not to. There was no phone number or email address to request a cease and desist. I had to go online and find them. They now want me to send it back to them when it shouldn't have been sent without my authorization in the first place. Seems a bit shady to me.

I received a Black Book AGAIN...!!! in the mail. I immediately returned it to the mailman and told him I did not authorized this order. This book is 2017 - with a lot of blah, blah, blahs...In short it's already returned to the Post Office & definitely returned to Bottom Line book company!!! I NEVER OPENED THE PACKAGE. So what I did was tried my best to browse on the Internet trying to find a customer service number of this ** book company and I was able to talk to a woman and after telling her that I am mad at them sending me this book WITHOUT MY AUTHORIZATION. And I told her, "I AM A SENIOR, 68 years old, on A FIXED INCOME; I have no funds to order and pay for this book..." So I told her to take my name out of their mailing list and I never, never want to receive any more books from them, she replied "Yes," as we speak she already took my name out of their mailing list in their computer.

A few months ago I ordered 30 Day Diabetes Cure. Info in sales brochure clearly stated I would have 30 days to decided whether to keep book or not. Although I thought the book was overpriced there was some good info in it so I had decided to keep it. Not quite 30 days after receiving the book I received a bill stating my payment was past due! After another nasty letter I sent payment using a credit card for entire payment. They failed to charge full amount and I have now received another nasty letter for remaining balance. As noted by other reviewers there is never a phone # to contact them nor is there a website. I will never order from BLB again. I have asked them to take me off their mailing list but that is probably wishful thinking.