Bottom Line Inc. Reviews

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About Bottom Line Inc.

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Bottom Line Inc. has published practical information and advice through newsletters, books and online articles since 1972. Covering topics like health, finance and personal development, the company aims to deliver content that helps readers make informed decisions.

Pros
  • User-friendly subscription management
  • Positive long-term customer experiences
  • Clear refund process after cancellation
Cons
  • Frequent unsolicited billing issues
  • Poor communication and accessibility

Bottom Line Inc. Reviews

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    How do I know I can trust these reviews about Bottom Line Inc.?
    • 4,661,227 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceOnline & App

    Reviewed April 6, 2025

    Mom is 83 years old, doesn't remember subscribing to their "yearbook" but she still receives them. She can't figure out how to cancel the subscription or how to return the books, so she has paid the bill, possibly for many years. This year (2025) she asked for help. We called their customer support line, but the pre-recorded robot voice seems designed to annoy and confuse rather than help. I tried to cancel her subscription on their website, but her mailing address number does not return any subscription information. A web search for "BBB BottomLine Books" first result says they are not Better Business Bureau accredited and they are no longer in business. However second search results shows 75 complaints in 3 years for BottomLine Books under the name "Belvoir Media Group, LLC".

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    Customer Service

    Reviewed April 3, 2025

    I never ordered anything from Bottom Line Books yet they keep sending them to me. Last year, I couldn't even find out where to send it back. There is no company phone number, their email address lead to my emails to them never getting ready or replied to. The books aren't anything I want or need. I'm going to throw it away because there's no way I'm paying to return it myself. I'm not a Verified Buyer because I choose not to be a customer on purpose.

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      Customer Service

      Reviewed March 13, 2025

      This company sent my mom a book which I returned to sender. I keep getting bills and they do not answer emails. I'm not paying for something that was sent back or paying for something we didn't order.

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      Sales & Marketing

      Reviewed Jan. 24, 2025

      As so many others have reviewed, the company is a complete scam. They have sent yet another book to my mom, who dies in September. For the one they sent in November I filed a BBB complaint to which they responded she had sent in a card stating she wanted the book. Really? From the grave she did that? The other evidence of them being a scam is the impossibility of finding them on the BBB site. I had to do a lot of searching for their legal name when I filed the previous complaint and here I am searching again.

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      Customer Service

      Reviewed Jan. 24, 2025

      Bottom Line Inc. has a poor reputation for sending out books and "postcards"/ bills to unsuspecting "customers". From talking to customer service about my elderly mother's account I learned that people can sign up for automatic delivery of books and newsletters. They get sent out yearly if not stopped. My mother got several books and newsletters for many many years at her home and office addresses so canceling those renewals required talking to customer service. My major complaint is they don't list a phone number for customer service. It took me considerable time to find a current phone number.

      I did not try to close my mother's account using the online form so I don't know how well that works. The info you need to contact BLH by phone, file a complaint, etc is at ** +1 (800) 678-5835. I just had an amazingly pleasant and productive talk with Marie and she stopped everything, transferred the mailing address to me for final issues (but offered me a refund!) and is sending me 2 return shipping labels for unopened books. Hopefully this is a turn around for this company because I've enjoyed their products for years as well, and after dealing with a few other companies was prepared to do battle again.

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      Verified purchase
      Customer Service

      Reviewed Nov. 28, 2024

      This is an awful company. I purchased one book in the past and now I’m on automatic delivery for every single book they put out at $50 a book!! This is something I NEVER authorized or signed for. There is NO way to reach anyone at customer service. No way to get a return label. I’m so upset about this, I’m exploring filing an online report with my Attorney General’s office or the FTC website because I feel completely powerless to do anything about this and my hope is that they can be investigated for fraud. I’m looking into any way that I can report this company!! This is a warning to everyone to stay away from doing business with this crooked company. It has become such a headache!!!

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      Reviewed May 8, 2024

      HEAVEN HELP ME! I have been emailing BLB for over 2 months to find out where a book is that my 89yr old Mom wanted and I bought for her for Christmas! They cashed my check quick enough, but have failed to contact us back! In addition I learned that my Mom renewed her subscription which was not due to be renewed till Nov of 2024 but they kept sending her renewal notices so she thought she had to. Now she’s being sent a bill every month regarding that renewal, and I’ve emailed them to inquire if it will be applied to extend her current subscription. NO RESPONSE! I’ve tried looking for a phone number to call but can’t find one. ANYONE HAVE ONE FOR THEM?

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      Reviewed Nov. 14, 2023

      I'm livid that this fraudulent Company charged me $50 for i book I didn't order nor received! If anybody out there who wants to initiate a Class Action suit, Please contact us victims! How can these people sleep at night, knowing that they are scamming their clients!

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      Reviewed Feb. 17, 2023

      I am a Business consultant that finds business needs and solutions for other small business owners, I have been working with multiple ERC companies over the last year, referring my clients: I was introduce to Bottom line Savings, and I conducted a few interviews and was offered to become an Referral Agent and the experience Has been great, seamless and effective; This is the first ERC company me and my clients both feel confident in, the process, the agents was so nice and resourceful: I started working directly with an Agent Omar **. He has been Exceptional, very warming and understanding to my now frustrated clients: Omar took the time out to thoroughly explain the program, the process and overview: He made us feel welcome and at home and excited for the ERC program.

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      Reviewed April 8, 2022

      First let me say you can go online and cancel your subscription yourself. I've gotten several checks from Bottom Line once I've canceled my subscriptions and they've been paid. I've got several checks back. They've never processed anything through my bank or on my card without an email first. I've been buying from them from about 4 or 5 years. I would recommend them..

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      Bottom Line Inc. Company Information

      Company Name:
      Bottom Line Inc.
      Website:
      bottomlineinc.com