Bottom Line Inc. Reviews

Mom is 83 years old, doesn't remember subscribing to their "yearbook" but she still receives them. She can't figure out how to cancel the subscription or how to return the books, so she has paid the bill, possibly for many years. This year (2025) she asked for help. We called their customer support line, but the pre-recorded robot voice seems designed to annoy and confuse rather than help. I tried to cancel her subscription on their website, but her mailing address number does not return any subscription information. A web search for "BBB BottomLine Books" first result says they are not Better Business Bureau accredited and they are no longer in business. However second search results shows 75 complaints in 3 years for BottomLine Books under the name "Belvoir Media Group, LLC".

I never ordered anything from Bottom Line Books yet they keep sending them to me. Last year, I couldn't even find out where to send it back. There is no company phone number, their email address lead to my emails to them never getting ready or replied to. The books aren't anything I want or need. I'm going to throw it away because there's no way I'm paying to return it myself. I'm not a Verified Buyer because I choose not to be a customer on purpose.

This company sent my mom a book which I returned to sender. I keep getting bills and they do not answer emails. I'm not paying for something that was sent back or paying for something we didn't order.

As so many others have reviewed, the company is a complete scam. They have sent yet another book to my mom, who dies in September. For the one they sent in November I filed a BBB complaint to which they responded she had sent in a card stating she wanted the book. Really? From the grave she did that? The other evidence of them being a scam is the impossibility of finding them on the BBB site. I had to do a lot of searching for their legal name when I filed the previous complaint and here I am searching again.

Bottom Line Inc. has a poor reputation for sending out books and "postcards"/ bills to unsuspecting "customers". From talking to customer service about my elderly mother's account I learned that people can sign up for automatic delivery of books and newsletters. They get sent out yearly if not stopped. My mother got several books and newsletters for many many years at her home and office addresses so canceling those renewals required talking to customer service. My major complaint is they don't list a phone number for customer service. It took me considerable time to find a current phone number.

This is an awful company. I purchased one book in the past and now I’m on automatic delivery for every single book they put out at $50 a book!! This is something I NEVER authorized or signed for. There is NO way to reach anyone at customer service. No way to get a return label. I’m so upset about this, I’m exploring filing an online report with my Attorney General’s office or the FTC website because I feel completely powerless to do anything about this and my hope is that they can be investigated for fraud. I’m looking into any way that I can report this company!! This is a warning to everyone to stay away from doing business with this crooked company. It has become such a headache!!!

HEAVEN HELP ME! I have been emailing BLB for over 2 months to find out where a book is that my 89yr old Mom wanted and I bought for her for Christmas! They cashed my check quick enough, but have failed to contact us back! In addition I learned that my Mom renewed her subscription which was not due to be renewed till Nov of 2024 but they kept sending her renewal notices so she thought she had to. Now she’s being sent a bill every month regarding that renewal, and I’ve emailed them to inquire if it will be applied to extend her current subscription. NO RESPONSE! I’ve tried looking for a phone number to call but can’t find one. ANYONE HAVE ONE FOR THEM?

I'm livid that this fraudulent Company charged me $50 for i book I didn't order nor received! If anybody out there who wants to initiate a Class Action suit, Please contact us victims! How can these people sleep at night, knowing that they are scamming their clients!

I am a Business consultant that finds business needs and solutions for other small business owners, I have been working with multiple ERC companies over the last year, referring my clients: I was introduce to Bottom line Savings, and I conducted a few interviews and was offered to become an Referral Agent and the experience Has been great, seamless and effective; This is the first ERC company me and my clients both feel confident in, the process, the agents was so nice and resourceful: I started working directly with an Agent Omar **. He has been Exceptional, very warming and understanding to my now frustrated clients: Omar took the time out to thoroughly explain the program, the process and overview: He made us feel welcome and at home and excited for the ERC program.

First let me say you can go online and cancel your subscription yourself. I've gotten several checks from Bottom Line once I've canceled my subscriptions and they've been paid. I've got several checks back. They've never processed anything through my bank or on my card without an email first. I've been buying from them from about 4 or 5 years. I would recommend them..