Bottom Line Inc. Reviews

Our 67 year old mother was suffering from cancer. The notice she received read, "This status designation has already affected your credit standing with us, and it may well be reported to credit agencies." She has a confused, hand-written note that, "You fail to respond to my requests for why I owe this?" With another note next to it, "I paid it" - and the date of a check issued shortly before her death because of her fear that this was affecting her credit. I discovered this as I am processing estate paperwork. Bottom Line Books should be ashamed of itself.

Our 91 year old mother fell and broke her femur, so was hospitalized (and still is) for 6 weeks. In going to her home we noticed an unopened box had arrived a week after she fell, then another box the next week and then a 3rd arrived. Each time we sent them back unopened. However we saw in her checkbook register, numerous checks she had written in the 3 previous weeks leading up to her fall, all to BLB for $50, $43, another for $16, so I called and the woman at BLB told me she hadn't exactly ordered the books, but they were "updates" to a series of books she had ordered "last year".

My mother in law is 97 and she does not order anything. Her son, my husband does all her finances. Bottom Line Books, for the second time, sent her a book Herbal Healing which she did not order. I asked the first time to take her off their mailing list and now here we go again.

After giving up on this company due to bad experiences with billing for items not received in the past I decided to give it another chance. I ordered a set of books for a total of $82.84. Three weeks later I receive two packages from this company; two sets of the same books. I call the company and wait and wait to speak with someone; I finally speak with a person who sees both orders and provides no explanation why two were sent instead of one. She offers to send me a return label. Three weeks later the return label arrives and I send them back by taking them to a UPS store, miles away. Two months later and still no credit to my account.

I have purchased products from Bottom Line Books in the past, but no longer will I deal with this firm. I received a book some time ago that I did not order, do not want and never opened. I scoured their dunning bills for a phone number to call and request a UPS pickup since I have no intention of paying for a return shipment that I did not order or am I going to spend my time and postage to write a letter for the same purpose. I attempted to get on their website, but got the message which I am paraphrasing that "I do not have access to this website." These people are contemptible in their business practices and should be reprimanded by some authority.

BLB sent a book & then a bill to my 96 year old father. He is not in charge of buying anything for himself & has not been authorized to do so for more than 5 years. We sent the book back unopened as soon as it arrived. We do not care about my dad's credit rating, as he will never need or use credit again. However, we did spend $25 to file a small claims suit against the company & filed a complaint with the BBB. This company is the prima fascia example of a predatory scam company. The Attorney Generals of every state should form a class action suit & jail all employees & owners of this scam. They need to be prosecuted & either kicked out of the country or put to death.

I got a bill for a book I never juster ordered or got, my customer # is **. The book you are charging me for is health breakthrough 2015 and know it all calendar 2015. I never ordered nor did I ever get these items. Item #`s 018119 and 903559. Tried to call them only to get a voice mail and would not even let me leave a message. I have sent a message with their message board and have not got a response yet.

When I ordered, to continue Bottom Line Magazine, I decided to order 2 "gift Subscriptions" for 2 relatives. What Bottom Line advertised and I have a picture of this, is that I would receive "Free Gifts" for gifting new customers. What I got, AGAIN by Bottom Line is advertisements that are NOTHING USEFUL. PERIOD. What they send are "Buy this, buy this, buy this, BUY THIS." NOTHING THEY PROMISE AS TO "CURES" THEY WILL "GIVE YOU". They, obviously, are only out to sell your name to other businesses in hopes of making a nickel off of you. What I received was useless. "It's all on page 97 of..., So, please, buy another of these!".

For some reason, junk mail still goes to my parents' address and address, mind you, where I haven't lived for almost 27 years (and then only for 3 months, 27 years ago). So there's no reason as to why I would order anything for myself at this address with my name as the recipient. My dad keeps forwarding me the junk mail on a weekly basis (thanks dad! I told you there's no reason for any mail from your address to be sent to me, but you send it anyway!) which I normally just throw out. For some reason I opened this one that had been lying around. And it's a BILL from these yahoos for $43.95 for some yearbook that I have never heard of nor want. Saying that I'm going to be delinquent if they don't get my payment. What the heck is up with this place?

I received a book I did not order and did not want from Bottom Line Books, Corporate entity of Boardroom Inc. I called customer support (for books) at 1-800-678-5835 and had to wait a long time for someone to talk to. Eventually, I spoke to Angela, a nice lady, and told her I had a bill in front of me for $49.94 for a book I refused and had the Post Office return to sender, unopened. She said they had not received the book back even though it had been a month. They sent the book on 11/19 and I received the bill on 12/15. I requested that she remove my name and address from Bottom Line anything that I no longer wished to receive anything from them. She said she would make a note on my account and would also make a note on the account that the book was returned. Let's not hold our breath here. The Better Business Bureau of Stamford, Connecticut has received many complaints for the same problems as posted here. The corporate headquarters phone number is 1-203-973-5900 and the general phone number for the company is 1-800-289-0409.

My mother who is 86 keeps getting books she does not order. (She is getting very forgetful). I have sent them back and 3 times wrote bottom line health to take her off their mailing list. I gave them my contact name and address. Response to the first letter was a bill wanting payment on her account. I wrote back again, stating I returned the books and I was not going to pay for them. I have never heard anymore from them. On 3-5-2014, I was at my mothers house and she had again received 3 books she did not order for a bill of nearly $50.00. Upon further inspection, they were sent to me at my mothers home.

Bottom Line Books company keeps sending bills for a book that was not ordered. As soon as we received the book, it was returned to the post office unopened, "return to sender." You'll never know with strange packages. Bottom Line has since sent three bills requesting $42.95. This fraudulent practice had us wondering what other scams this company is performing.

My husband received a book from Bottom Line Books that he didn't order. Nice letter with the book implying that it was a gift because he was a good customer. A few weeks later, he received a bill. He could not find a phone number so he (wasted a stamp) wrote them a nice letter explaining to them he did not order the book. They have ignored his letter and has kept sending the bills. It is legal to keep anything you get in the mail that you did not order. My advice is do not waste a stamp on them.

Same as all the the other letters about BL. I received books I did not order. Now they want payment. Screw them.

I ordered a subscription to Bottom Line Newsletter for a year, and when it was up, I cancelled it. Nothing was wrong with it; I was simply tired of it, that's all. They didn't send the news magazines to me anymore, but they are sending me a solicitation that looks like a past due bill. If I were not scrutinizing it carefully as I'm sure many are not, I would think I had a past due bill, when in fact they are trying to get me to pay for another year’s worth of subscribing to their newsletter by shaping it in the wording and looks of a past due invoice. This type of sneaky underhanded way of doing business is deplorable and I would recommend that everyone stay as far away from this company as possible.

I keep receiving bill for a book. I already paid for a book called 30 Day Diabetes Cure with a check that was cashed by Bottom Line Books. I have proof. What is wrong with this company?

Bottom Line Books continues to send statements demanding payment for a book that I didn't order. I've written them on their statement asking them to show me where and when I ordered the book they are demanding payment for. I gave them my address, which they clearly have, my phone number and my e-mail. Nothing but more bills. Next demand for payment, I spent time looking for contact information for them. No phone number, but I did find an email. I wrote them another letter on their own e-mail post. Nothing but more demands for payment. I have now received a third demand for payment with yet another statement telling me that I have not contacted them. My credit score is 811. Do they really think that all of a sudden I've decided to turn into a deadbeat? Who is going to pay me for all of my time and aggravation? How do I get these people to stop?

Six months ago, I bought a book from Bottom Line Books called Yearbook 2012. I paid for it with a check from my Wells Fargo bill pay account. They cashed the check, kept the money and now sent me threatening letters saying if I don't pay for the book again, they will take serious measures against me. I have written to them, telling them what I have told you. All I get back from them is more bills and threats. I have excellent credit and if they do anything to hurt that, I would then like to sue them, if that is possible. Thank you.

I returned an unopened book to the company, and now, I am receiving bills from a credit agency. I had been a customer of Bottom Line for years, but I stopped ordering from them when I retired several years ago. I ordered and paid for one book and then received a book I did not request. I was told at the post office that it was safe to return the book to sender, as I had not opened it. Now, I have a bill from a collection agency and received no bills from Bottom Line prior to this. I have excellent credit and cannot believe that this company has sunk to these practices. What can I do? I have tried to reach them by phone but get an automated message that did allow me to click that I returned the book. But I assume this will not take care of the situation. How do I protect my credit rating? I will contact the Better Business agency. Is there more I can do?

My son loves history books. In college, he did not have a chance to study Black History. Therefore as Christmas gifts, I gave him history books. I ordered the books at the Barnes and Nobles website, but some were sent to him from Bottom Line Books. I paid in full for all the books that I requested at that time. I have never ordered any books for myself from Bottom Line Books. A bill has been sent to me dated 03/23/12, which was my birthday. I received this bill on April 16, 2012. I was told to pay Bottom Line Books by installments for a book, I assume that is the item called BL'S Extreme Healing:1749 as it was stated on the bill. I have never requested any books for myself from Bottom Line Books. Also, I have never received this item that they are charging me for. I really do not know what it is. It seems that an account #** has been set up for me to pay by installments for a book or some sort of merchandise that I have never requested from Bottom Line Books.

I am still receiving bills for books that I did not order. I contacted them previously and told them to remove me from any future mailings as I was not interested in anything that they had to offer! What do I have to do to make them stop harassing me? I would appreciate anything that you can do for me. Thanks.

I just received a bill from Bottom Line Books which demanded for payment of $36.92 for a book (Bottom Health Smarts). It's dated 03.23.1202. But I did not order this. This is the third time that they sent me unwanted/unordered book. The last book was paid by me, thinking that would be the end of my subscription. I made it clear I did not order that book, which I just paid to clear things up.

I received a book from Bottom Line, then a bill for $42.95. I did not order this book. This company was informed at least twice that I would not accept any books not ordered. It's time to stop this company from their fraudulent practices. According to NY State, because I didn't order this item, it is a "gift". Not one that I wanted, but nevertheless, a gift. Of course, there is no number to call and no one answers letters or complaints at Bottom Line. NY state law states: When a merchandise is sent, although not ordered or requested by the consumer, the item is deemed a gift which the consumer may use or dispose of without any obligation. To avoid the consumer's assumption that unordered goods must be paid for, New York law requires that the goods include a conspicuous notice stating that payment is not required.

I received a notice for a book called “Natural Healing” which had a $6.32 postage due. I returned it on the 20th of March. Then they send me a bill for the book on March 23rd. They have no phone number, so I can't get in touch with these scam artists. I am not sending any money to them and I am notifying the BBB.

I received a bill payable for account ** and the book was refused at my home and returned unopened. Obviously, you do not have communication with your receiving department; otherwise, this billing would not have been sent. Save your postage as I will not deal with Bottom Line Books in the future.

I received a book about diabetes for a 30-day trial, but when I got it, I ended up by printing on the package "refused return to sender." This was about 2 weeks ago, and they keep sending me bills for this book, which I refused. There is no phone number to contact them, so what is the next step? I just want to be left alone; no more sending me bills, as I returned the book that never was opened.

Bill I do not owe - I am being billed for a book I have not received and I do not recall ordering a book. I received a bill for $49.94. The book title is "Bottom Line's Ultimate Healing". I do not have this book.

I have a similar situation to most of the complaints already made against this company. I ordered just one book from Bottom Line Books, I received it and paid for it. After a while, another book came that I did not order. Since there was no phone number or return info on the book, I just let it sit there, and then a bill came charging me for this book I did not order. No contact or return info on the bill either, and since I was not sure how to contact them, I figured it would be less of a headache to just pay the bill, and along with the check, I also wrote that I did not order that book nor do I want any more. I asked if I was placed on an automatic shipment by mistake, to please remove me from it and any other future mailings.

I ordered your “Prescription for Drug Alternatives” and was to receive 26 books, but never got them. I really like the book and has been very helpful in getting me off some medications that apparently was doing me harm and others in my family is using it also along with their doctor’s help. I ordered this book in good faith and was expecting the other books, but all I get are advertisements to order these books. Please address this and I would like to see a phone number to reach you; none can be found in any of your booklet ads. When I tell someone something, they expect me to keep my word. So why should a business be able to not keep their word also?

Returned Health Breakthroughs/2012 - This was "refused" and returned to Bottom Line. I had been traveling and this was unnoticed for several days. It is probably my fault, but I am not in possession of this book and would like a credit to be issued to my account of $42.95. My account # ** should have a "zero" balance at this time. Sorry for the misunderstanding, I wanted to call but was unable to locate a phone # for you.

The same happened to my mother. She ordered a book, changed her mind, sent it back and was refused. Not soon after another book comes, not ordered, she could not refuse this one because of postal deliver error a neighbor opened it. She contacted me and I find this information while trying to locate phone number or webpage. I was able to locate what I assume is their phone number in Iowa, but have not called since my mother decided to pay and return with info to not send anymore. The phone number is: (515) 237-4496 at 3600 Army Post Road, Des Moines, IA 50321-2906. The webpage: www.bottomlinesecrets.com. It'll change you over to their new website. Don't think this will help, but who knows. My mom will do no further business with them.

I received a book, but not what I wanted. I called to get info to return. I spoke with a lady and she said a return label would be sent to my email address. Week later, still nothing and now the number I called is no longer a valid number for this business and still no label or email and I cannot find their website anymore. Why should this get paid if there is no accountability from this company?

I ordered one book from the company and decided not to keep it. Shortly thereafter, I received another book, but this one had not been ordered. There was no phone contact number on the invoices, nor instructions/policy on how to return the books. When I got online to make the inquiry, I found a number of complaints similar, if not exactly like mine. I felt the need to file a complaint, along with the others on the chance that some satisfaction or legal intervention would follow.

I received a book from Bottom Line Books, but I sent it back unopened and wrote on the outside "refused". I am now receiving bills informing me that I owe $42.95 for a book on "Health Breakthroughs" that I do not have.

I sent a letter saying I did not want any more books. I paid the last book by check. Today, I just got another book that I did not order and I am sending it back unopened.

Sent double order of Natural Physician's Healing - I have returned the extra book about 4 months ago and I am still getting billed for it. I even wrote a letter to explain that they sent a duplicate order about 2 weeks after the first book arrived, but no response. I even returned the book First Class so they would get it back sooner than normal book rate. But they have never acknowledged receipt of returned book or my letter of explanation and I am not paying for extra book I don't need.

Bottom Line Books sent me an unordered book, billing $47.94. All my searches for return information are frustrating. Reading your list of complaints about this company assures me I've been scammed. What to do?

I moved to above address 07/11. Apparently a book was shipped to old address on 11/15/11. I have been billed $37.92 on a bill which has never been requested nor received by myself. Why can't you have a phone number?

I have sent in all the monies that I owe for a book that I ordered and I still get bills. They threaten to send them to a collection agency. What can I do?

I received a package of 4 books today. I did not order these books and do not want them. I have tried to find a phone number to speak to someone, I am afraid to just return them after reading all the complaints from other people who also received unordered books and returned them to continue to be billed and threatened by collection agencies. How do law abiding people who always do the right things get caught in these scams?