Marble Law Reviews

Absolute nightmare of a business model. I paid Marble a massive upfront fee of over $5,600 for legal services. I never received a kickoff call, no one spoke to me, and zero actual legal work was ever touched. Exactly three business days later, I contacted them to cancel the service. It took them an additional 5 business days just to process that cancellation. Today, they sent a termination summary explicitly admitting in writing that every single contracted service (including drafting, filing, and serving) was completely "Pending" and unexecuted. Despite doing zero actual work, they are refusing to return roughly $3,000 of my money, attempting to only issue a partial refund of around $2,600. They are trying to pocket thousands of dollars for less than a week of computer-automated "onboarding" (which was ME uploading MY OWN documents) without providing a single minute of legal representation or human counsel.

I chose Marble.co hoping for a convenient online legal experience, but it turned into a massive headache that jeopardized my case and cost me thousands. The Attorney Experience: My assigned lawyer was nearly impossible to reach, taking weeks just to schedule an initial meeting. For a straightforward, uncontested divorce with no children, no 401ks, and a clear division of assets (house and cars), his strategy was minimal. When my ex-wife delayed signing the simple waiver and eventually retained her own counsel, my lawyer completely vanished. He refused to schedule a call with her attorney, leaving me stranded and stressed. I constantly had to deal with his paralegal, who only provided sparse, unhelpful answers.

Hiring Marble Law was not just disappointing—it was one of the most costly mistakes I’ve ever made. When you hire legal representation, you’re not hiring a call center. You’re not paying thousands of dollars to leave voicemails, repeat your story to strangers, and wonder if your attorney even knows your name. You’re hiring someone to fight for your rights, your family, your future, and in my case… my children. That is not what I received. From the moment they had my money, the urgency disappeared. Communication was nearly nonexistent. Direct access to my attorney? Almost impossible. Getting answers? Nearly impossible. Reaching an assistant? Forget it. Every single interaction felt like being transferred, put on hold, or forced to explain my case all over again to someone who had no idea what was going on.

I retained Marble Law for representation in a family law custody matter involving my young child. From the beginning, I relied on the firm and assigned attorney to act promptly and competently due to the time-sensitive nature of custody proceedings. Unfortunately, I experienced repeated delays, lack of communication, and a concerning lack of urgency regarding critical filings and case management. Despite the seriousness and time-sensitive nature of the matter, the attorney did not demonstrate appropriate urgency in moving my case forward. I repeatedly had to follow up regarding filings, case status, and next steps, often without timely responses. I was left uncertain about whether important documents had been properly filed and whether adequate action was being taken to protect my interests in court.

This is the worst law firm ever.. STOP. RUN FAST... Poor staff. They are thieves. All they do is charge for services not rendered and if you don't pay they will ruin your credit... Ashley was my representative. This is not a good law firm, I canceled services on the first appearance and they try to stuck me with a 4000$ loan that I am still fighting, and good luck reaching out to anyone... My number was blocked. I had to call from a different number. I gave 1 star to write this, If I could I would put a NEGATIVE 10.

I hired Marble Law. Worst mistake I could have made. Paid $2500 through Affirm. Had 1 phone call with the attorney, he drafted the petition for divorce and that's all he did. After a week of trying to get in contact with him (going through marble law is the only option) he finally called back and said not to worry about being served by wife wife's attorney. I hired another attorney. After a court date was set, Marble law's attorney's paralegal finally called and promptly fired them for failure to communicate or render any service. I was told they would return any unused balance. They never did. Marble Law even sent a email saying my refund was denied. Now I have to pay Affirm the money and am filing complaint with both the Texas State Bar Association (Attorney location) and California Bar Association (Marble home office location).

I had high expectations partnering up with Marble, but unfortunately, I was extremely disappointed. I hired them to file a divorce. Long story short, my partner and I reconciliate and I no longer needed their services. Despite not getting divorced, they are still making me pay the full balance even though I cancelled services prior to meeting in court and serving parts. In short, they only drafted my paperwork and think that is worth $4000+. I have tried to contact the finance department to only be charged for the work that was done, but they have turned a blind eye. They basically stole my money and because of this terrible experience, I would not use them in the future.

They will take your money and then never answer your calls again. The attorney we were assigned couldn't keep the facts of the case straight. He also charged outrageous fees on top of our service fees, which he claimed were "court filing fees", however, I checked with the court and they only charge $85 to file. Marble was asking for reimbursement for over $500 of miscellaneous court fees, and every time I asked what they were for, they didn't answer and sent me another invoice. This place is a joke, a bunch of crooks. Every request I made, the attorney told me to talk to Marble, and Marble told me to talk to the attorney.

I had an appointment at 12 pm to speak to an attorney who was assigned to me, Gisselle **. However. I wasted 10 minutes waiting for someone to come on. Now get this part. The automated system tells me to please hold while we connect you with the right attorney to talk to. 1. Why didn't my "Attorney", who was assigned to me, call me directly!? 2. I hung up at 12:10, and here it is 12:50 pm on 4/17/26, and no one called me back. VERY UNPROFESSIONAL!!

Watch these people. They got me for $3000. Just scam artists. I tried multiple times to get my money to no avail.

Terrible law firm. They changed lawyer twice for my case. They charged me for that. My divorce is unconsented which is straightforward but they dragging their feet for 2 years and charge 7000. I sincerely regret coming to Marble Law. I won’t recommend their firm in the future.

Scam. Marble accepted $2,500. 6 months later, no proof of motion filing and atty is a ghost.

Absolutely shit law firm. I provided my attorney a written document before a strategy call and these jokers don't even read it, have no expertise and it's a fraud law firm.

I contacted Marble. I must say, my experience with this law firm has been quite negative overall. I've also invested a significant amount of funds that I'm genuinely concerned about being able to recover, and I'm worried that their refund policy could potentially leave me with a loan that clearly wasn't needed. If you're looking for a lawyer, go the traditional route and stay away from Marble Law.

This company is a scam, they automatically put me on the 1 price for all services only to find out it was for each level of service, the 1st level they charged me $2000 for something that would have only cost $400 max, then I found out I needed to pay for another level for service for another $2000, this attorney didn't do anything because the worked needed required the next level of service and didn't do anything at all for me, at that time I retained another attorney, Marble has yet to refund me for the 2nd level of service that was never performed.

Marble does a good job connecting you to your lawyer - however that does not mean Marble will connect you with a decent lawyer. My lawyer has been very unresponsive and I feel like my money would have been spent better elsewhere.

Due to unforeseen circumstances, I had to switch lawyers, and Gina ** promptly assured me my case would proceed smoothly. Throughout the entire process, Gina always kept me informed and answered all of my questions thoroughly (in plain language without lawyer-talk), making me feel at ease during such a difficult time. Her compassionate approach, combined with her detailed knowledge of the law, gave me confidence and peace of mind during this complicated divorce process. She genuinely cared about achieving the best possible outcome for me! She is wonderful!

This is one of the worst law firms ever. Attorneys don’t return calls, emails or texts. Customers service is terrible and can’t answer any questions. Waste of money and time.

I have paid $2000 for a lawyer in California that does not respond to text or email. I have emailed Marble with no response. Starting to feel I have been scammed. If the job isn't going to be completed I want my money back.

Was scammed. Took $2000.00 from me. Took advantage of me being disabled. Never even served the opposing party. Do not recommend. The worst Law firm!!!!

I retained this law firm for a divorce involving domestic violence and children, expecting competent representation and protection. Unfortunately, my experience was the opposite. Despite clear safety concerns, I was left exposed to ongoing abuse. The firm failed to take adequate steps to protect me and my children, which allowed my abuser to continue harassment and intimidation. Since the case, my abuser has sent people to my home, made threats involving kidnapping and killing my children, and interfered with my employment, ultimately contributing to me losing my job.

Paid a full flat fee upfront for family law services. I later stopped using Marble’s services on January 14 due to lack of transparency, lack of communication, and lack of progress. Only after that did Marble send a notice withdrawing as counsel. I was not clearly informed upfront how much each RFO (Request for Order) would cost, nor whether custody, visitation, alimony (spousal support), and attorney’s fees could be combined into a single RFO or would require separate RFOs with additional charges. After payment, I received no rough draft, no filed paperwork, no service, and no court date. In a later termination email, Marble confirmed:

Emmanuel and everybody at Marble have been SO helpful!! Financially they work with you and your budget, intellectually, they know their stuff and have lots of experience, and emotionally, too, they really do care and show it.

I’ve never been so understood by an attorney in my circumstance. I’ve been dealing with my ex-husband for 11 years and no attorney has ever made me feel so held and respected and comforted on our first discussion. It was amazing and I just can’t believe that there are still people out there That fight for goodness. They fight for what’s fair and I feel proud to have somebody on my side that has that in their heart and their soul. It’s very rare.

Marble Law quoted $5,600 for discovery and later agreed to reduce the cost by $300 after discussing my financial situation. I paid $5,000 up front and was placed on a $75/month payment plan for April–July 2025. During this discussion, I offered to pay the remaining $300 immediately, but was told the payment plan had already been set up and that it was acceptable to make the four payments since no interest would accrue. I have since learned Marble Law configured the plan to collect the full undiscounted amount. They are not honoring the agreed $300 reduction and continue billing me as if the full balance were owed.

My attorney is absolutely a blessing explaining everything I need to know making it easier to understand what I need to do. I truly appreciate it. Thanks again. Unfortunately when facing these situations it helps knowing you have the right attorney. Trust me.

Hired this firm for my daughter. We had to finance their fees. Found them searching for help for domestic violence victims. Things seems fine until attorney missed a court date and left my daughter standing in front of a less than understanding judge. Ended up not filing a segment of her complaint we had financed and they will not return the funds or show a credit of services unused. So now, we have to continue making a monthly payment for a consult and one court appearance. They won’t return calls or “tickets”. Do not recommend.

I had a very bad experience using Marble Law for my divorce. From the very beginning, I communicated to their team that the attorney they assigned to me did not care about me as a person or about my situation during an already stressful time. It felt like everything was centered around money, not representation. The service I received was extremely poor — little to no assistance, ineffective communication, and very delayed response times. My case was dragged out unnecessarily, which only added more stress and increased the costs. I repeatedly raised my concerns, but nothing improved. This has been one of the worst experiences of my life, and I would never recommend Marble Law to anyone. I am very unhappy with the level of service I received, and I hope this review helps others make a more informed decision.

Very detailed into explaining and taking step by step advice and making sure I understood what and how to proceed. He listened and understood my needs as a person and made sure I was able to explain and give all my concerns addressed.

Hired Marble Law for a family case and paid a flat fee up front. After signing, communication stopped almost completely. Deadlines were missed, calls and emails went unanswered, and the managing attorney provided no updates. I terminated representation and requested a refund of unearned fees, which the firm acknowledged but never issued. Over a month later, I still haven’t received an accounting or refund, and no one will respond. Unprofessional, unorganized, and not trustworthy.

The legal team, led by my attorney Mr. **, has been prompt and efficiently executing the plan in place. They communicate with me regularly, keeping me informed about the progress and promptly sending me confirmation whenever new developments arise.

I had a very good intake call with this attorney. They were professional, attentive, and took the time to really understand my situation. Everything was explained clearly, and I felt comfortable discussing sensitive family matters. The attorney asked the right questions and provided helpful insight into what the next steps might look like. Overall, it was a smooth and professional experience that gave me confidence moving forward.

Great experience so far! Everyone has been so helpful and kind! I’m so thankful for my legal team guiding through this process and helping calm my nerves. You never know the outcome but I’m hopeful it will be in my favor.

I reached out to Marble Law and clearly explained what I wanted — a legal separation, which is legally possible. They confirmed they could do it, so I paid $400 upfront and financed $4,000 at 35% APR through their partner lender. When the assigned lawyer (a man) contacted me, he had me fill out a divorce intake form where I again confirmed exactly what I wanted. Then he told me it “wasn’t doable” and didn’t make sense. I even revised my request to a divorce where both parties kept joint ownership of the home — again legally possible — but he dismissed that too.

AVOID this firm at all costs, they are eager in the beginning to get your deposit but communication and professionalism from their team and attorneys is abysmal. The WORST legal experience we have ever had. Hire literally anyone else. My husband and I hired Marble Law on July 30th with the goal of filing for new child support and custody arrangements. He is an active-duty serviceman, and the Army was finally sending us to Colorado, where his young daughters live, and he wanted to file for significantly more time with them finally after several years forced to be apart.

Took more than 2 months for uncontested modification. They didn’t bother to read the original court order. I had to reach out to the other lawyer cause Marble didn’t bother calling. Feel like I got grifted.

I had a wonderful experience with Marble and was especially impressed with the attorney I met, Jennifer. She was extremely patient, attentive, and professional throughout the entire process. Her clear guidance and thoughtful approach made me feel supported and confident every step of the way.

Currently in the preliminary phase of this process and I am glad to have the support of an incredibly proficient legal team. The moving parts are coming together well. Always thought this would be a fight but the legal experts exhibit confidence and poise. Seems like they are here to justly apply the rule of law and seek justice. This case is based on two individuals who developed differing views on basic concept of kindness, respect and dignity. All the help and financial assistance provide quite recently has been forgotten, as one person decided to be the law of the land.

I had Brian ** as my lawyer and he made everything seamless and simple for me and explained everything to me in a way that made sense. He made a difficult situation easier for me. The Marble process was very upfront and straightforward and is easier to budget for because you know in advance how much you're going to have to pay.

I paid the whole amount and when lawyer never called I asked for money back. They did nothing. They say they do. Do not hire them unless you want a headache then the lawyer didn't know what she's talking about. They will take your money. Don't hire them.