Marble Law Reviews

A Nightmare of Inefficiency and Delay - Avoid Marble Law Firm! I had the unfortunate experience of dealing with Marble Law Firm recently, and I must say that it was nothing short of a complete disaster. If I could give them zero stars, I would. From start to finish, their lack of responsiveness and snail-paced legal proceedings were beyond infuriating.

Just a bad law firm. Both lawyers assigned to me never responded in a timely manner. Any estimated time to respond (72 hours) was well exceeded. Took one of them over a month to reach back to me after several attempts. My case never moved past planning. The first lawyer just up and left their firm, leaving my case abandoned. No prior notification, no heads up from him. Marble's solution was to offer another lawyer or the option for me to cancel the contract (no refund offered for the initial $1200 paid). The second lawyer assigned is doing the same thing and not responding. Even the people at Marble admitted the second lawyer wasn't responding to them. They should admit things fell through and refund the money so I can at least hire a lawyer that wants the case.

After waiting time and time again and through two different attorneys of theirs nothing was ever completed. After several explanations of what was needed still attempted to file the wrong items. Attorneys don't return calls and you constantly have to chase your tail with them. Quick to take your money but horrible at delivering any results. After 7 months deal waiting and waiting asked for a refund and still got the run around. Finally agreed to refund and they stated "someone" would call to finalize results and complete refund in 7-10 days. No one ever called. Just received an email stating the refund would process 7-10 days. 21 days later still no refund and impossible to get anyone on the phone. Incentive, horrible service, on a legal matter that was dragged out over 7 months with no resolution. Would never recommend.

Issue resolved from company.

This is the most unresponsive and unprofessional law firm. Dealing with their customer service is the most challenging part. With the lack of communication with attorneys and paralegals and the bare minimum of help from customer service, take your money elsewhere. You will wait 1-3 business days for any concern, then never receive a call. Then when you call back, it’s another 1-3 business days, and the circle repeats. I constantly call about the same issues and get the same cookie-cutter answer. No supervisor can help, and customer service is the only number not to receive help. It may be affordable, but you get what you pay for. Take your money to a more professional firm because Marble Law is anything but professional. You already deal with many stressors needing legal help, but dealing with this company makes it 100 times worse. Why pay your good money to these people so that they can add to your headache?

I have a custody case involving my son who is in great danger. 3 months after my initial talks with the attorney, nothing has been filed. I requested my money back via email and phone call and still have not heard from them at all. When they wanted my money they sure as heck called me back to back. Now I can't get anyone in reference to my refund so that I can hire a competent attorney. One girl there told me they don't even handle the financial part and that it's handled by a whole other company called Genesis? There had says that they will work with anyone's budget but when we went to make the down payment, they ran a hard credit check and used our credit but never told us about it! I will be reporting this to the bar.

I needed an attorney for a custody/ divorce/ assault case. A lot of my information was incorrectly entered at intake, I was told an attorney would represent me in court and now I can't get anyone to return my messages. When I read the agreement, it stated that I would be responsible for actually serving the other party, I called for verification and was told they would. Now, it's very understood that it's what's on the paper that counts, right?! Then when I asked about representation, I was told that if I needed it, there would be a video call. Since covid restrictions have been lifted, this is not acceptable in our court. I could not get an answer or a return call, so I called privately and was told that I would be reimbursed. Nothing! I'm sorry, this may not seem like a big deal to you, but it's my child. And I would like my money since you clearly have done nothing. Thank you!

I contacted Marble Law online and requested legal representation, and advice. Marble law responded by email with an initial call set up at a specific time and date. When the time came for their phone call to me, I immediately received an email from Marble Law Stating that I missed my call from them, when in fact no one from Marble Law contacted me at my given direct phone number at the specific time as in their email to me. Nor did they respond by email. I responded that no one from Marble Law contacted me. Two days later, Marble Law contacts me by email, stating they have made several attempts to contact me regarding my legal matter. I am stating, that NO one from Marble Law has contacted me directly. No email, no follow up phone call or any correspondence other than computer generated generic responses.

I hired Marble Law because I need an attorney for my family child support case, and I did not have the money upfront for an attorney. Marble Law offered me to be able to pay a down payment and make payments towards a loan. Being desperate, I agree and started on an almost 5,000 loan. They placed me with an attorney who sold me from day one. He was unprofessional, during trial he was unprepared, all the evidence I gave him he did not use. He called me my ex wife names during trial. The questions I asked him to ask he didn’t. He dropped the ball in court.

They said this would be a pay as you go for each step through the process of the divorce. The first month with them I was hounded with calls to write them a good review. First, it was the filing of the divorce and serving the papers $2500. With a small down payment they hooked me up with a loan for the balance. Then they finally assigned me an attorney who called me for details, once. The papers were filed and my husband was served. I received an email that he had been served and a copy of the papers.

The representative that I talked to is Michelle **. She is very helpful and professional. She assisted me to process my payments and resolved all my issues. She is awesome. All my inquiries have been answered.

Marble Law is a law firm that should be shutdown and prosecuted for its lies and false claims of how they will represent you. I was looking for new legal representation on a custody case that was already in progress for nine months. My first lawyer I hired for $2500.00, started my case and worked for months on that 2500.00 before that money ran out and they wanted more. With my case still not any farther than from where we started, I decided to seek new counsel.

I contacted Marble due to my ex being a bad person to our kids. I signed up for the temporary orders hearing representation. Lawyer got a continuance, and now almost 5 months later, I've been ghosted by seemingly everyone, and no one will help me or tell me what's happening, nor will they give me a refund. They've said my 2024 hearing is already completed and they want me to sign up and pay more for other services. They've failed my children, and the entire team keeps dropping the ball. I want a refund and to move on from this scam.

I thought this was going to be an amazing service because attorneys are very expensive so who wouldn't take advantage of a payment plan for legal help? You get what you pay for. I haven't heard from my legal person in about a month. He contacted me to ask me questions, I answered him and when I reached out for status, I found out he was gone on vacation. He left notes saying he filed paperwork but when I went online to check, nothing was filed. I can't get a straight answer or update from anyone. This is frustrating and I am faithfully being charged every month but not getting any help from anyone. I wouldn't recommend this service. It sounds great initially but the service is horrible.

I elected to employ Marble Law because I had a relatively time sensitive situation that I need taken care of regarding custody and didn’t have all of the money together to employ a lawyer outright. The price you pay for services is hellaciously overinflated, but with services like this, it is what it is. Honestly, even their boarder line criminal pricing would be more than worth it to me for peace of mind on my situation, but it has done absolutely NOTHING but add to my stress. I officially employed them and had my strategy call in early may. I told them I needed paperwork filed (literally just filed) in my state by the first week of August. I was assured this was absolutely doable and that I could set my mind at ease.

I was sold on the services, and like that I committed to their process. But Just like any other law firm, they refuse to call back or answer their phones. You pay for their time but they do not work for their time. No call backs. I have court next week. I guess I will take my pants off before I enter the courtroom.

My experience with this law firm was not the best at all. The lawyer they assigned me to (Rachelle **) never gave me the time to tell her my situation before my pre-trial. Every time I would call her she had something going on with her mother, I gave her the benefit of the doubt because I know she has a personal life too but she never gave me her time. I was able to talk to her for 30 minutes before our hearing and that's it. She had me running around trying to print out evidence 30 minutes before we had to be there. She flat out asked me to deny something that I didn't want to deny because I didn't want to look like a dishonest person in court. She told me to trust her and I couldn't because I knew she didn't know the whole situation and I didn't want to look dumb in court. The court and all that was going to happen was never fully explained to me so I had no idea what was going to happen, then they requested another $6,500 to go to trial.

I contacted Marble Law to help with a divorce. Once I did they was great until The dishonesty came. You have to be able to trust in your team, To lie straight to your face and make excuses don't seem to be the way to start a case. Verify & Check what they tell you.

I am updating this to a four star. Since it was resolved completely to my satisfaction. I am not giving it a five star for the following I believe fair reasons. I had to make a public review to get this expeditiously handled. I must have slipped through some cracks they have. They did completely make me whole again and the company was for the most part, aside from my one issue, easy to do business with. Had my services been setup and rendered correctly with the attorney I believe it would have been a five star experience. Use your initial talk with the attorney wisely and read what they submit to Marble. Thank you Marble for doing the right thing.

Useless Lawyers and no response. My lawyer was not responsive and even gave me faulty legal advice, getting my case dismissed. I spent over $4000 for a dismissed case. I reached out to Marble to try to solve the problem, and multiple times all I have gotten is "Let me talk with my supervisor and we will call you back" and I never get a call back. When I follow up, they have no record of my complaint. After 3 times trying I have resorted to an honest review and hopefully they will want to make it right going forward.

I cannot speak highly enough of Marble's exceptional assistance with my family law case. The lawyers not only provided sound legal advice but also offered unwavering emotional support throughout the process. I remember a conversation where they patiently listened to my concerns and fears, providing reassurance and guidance. Marble's holistic approach to family law helped me navigate the challenges with confidence, leading to a positive outcome for me and my loved ones.

Marble Law Firm's immigration expertise is out of this world! Their lawyers are like cosmic navigators, guiding immigrants through the vast universe of legal processes and complex regulations. With their intergalactic knowledge and stellar dedication, they transformed the daunting immigration journey into a celestial dance of hope and possibility. Marble enabled me to reach for the stars and embrace a new life in a foreign land.

Marble Law Firm is the epitome of excellence in family law. Their attorneys possess an uncanny ability to decipher even the most complex family dynamics, as if they have a sixth sense for resolving disputes. They approached my case with a blend of legal expertise and emotional intelligence, ensuring that my family's best interests were at the forefront. Marble not only resolved our legal issues but also provided a guiding light towards a more harmonious future.

Working with Marble for my immigration law case was a truly transformative experience. From the very beginning, their team showed genuine empathy and a deep understanding of the complexities of immigration matters. They guided me through each step of the process with unwavering support, ensuring that I felt heard and empowered. Thanks to Marble's expertise and unwavering commitment, I can now embrace a brighter future in my new home.

I cannot express my gratitude enough for Marble's exceptional support during my family law case. The lawyers at Marble were not only professional and knowledgeable, but also compassionate and understanding. They truly cared about the well-being of my family and worked tirelessly to ensure a fair resolution. Marble's dedication and personalized approach made all the difference in navigating the challenging waters of family law.

Marble was very attentive and communicative prior to me paying them the flat fee. They are just a middleman that sends your case on to some other, seemingly random law firm. I have been having no luck with being assigned a new lawyer after asking multiple times before the current lawyer ever actually spoke with me. I have been displeased since the start since this is effectively delaying major life changes.

I would like to extend my heartfelt appreciation to Marble for their outstanding service in my family law matter. Their lawyers demonstrated not only legal expertise but also immense empathy throughout the entire process. They helped me make informed decisions, always considering the best interests of my family. Marble's dedication to achieving a fair and amicable resolution was evident in every interaction, and I am incredibly grateful for their assistance.

Marble has been a true lifesaver in my immigration law case. Their team's knowledge and experience were instrumental in navigating the complexities of the immigration system. They patiently guided me through each step, ensuring that I understood the process and providing timely updates. Marble's commitment to my case and their genuine desire to help me achieve my immigration goals have left a lasting positive impression.

I want to express my deepest gratitude to Marble for their exceptional support in my employment case. Their lawyers approached my situation with utmost professionalism and a genuine desire to seek justice. They meticulously analyzed the facts, built a strong case, and represented me with great competence. Marble's unwavering dedication to protecting my rights and ensuring a fair resolution was truly remarkable, and I would highly recommend their services to anyone in need of employment law assistance.

Marble, the online law firm that ignited the spark of justice in my employment case, delivered an experience that can only be described as magical. Their lawyers possessed a flair for the extraordinary, transforming mundane legal battles into epic quests for workplace fairness. They armed me with an enchanted arsenal of legal knowledge, allowing me to slay the dragons of corporate injustice. Marble's enchanting presence in the realm of employment law is a beacon of hope for all.