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Marble Law Reviews

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About Marble Law

Phone Number:

Mainline: +1 (866) 228-5777

Customer Service: +1 (800) 297-1008

Visit www.marble.co
Pros
  • Flat fees and upfront pricing
  • Assigns each client a legal team
  • Flexible payment options
Cons
  • Works mostly virtually
  • $49 consultation fee

Marble Law Reviews

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    How do I know I can trust these reviews about Marble Law?
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    Page 3 Reviews 80 - 230
    Customer ServicePricePunctuality & SpeedBillingTransparencyTimelinessHonesty & Transparency

    Reviewed May 13, 2025

    You know how much it will cost upfront, INCORRECT, the quote me $2,300, I thought that would be it, I finance the $2,300, then I was ask to pay 216 for court filing fee, I pay that with a credit card, now today they telling me I have to pay 1,700 to complete the case. 1st of off they are very slow, I kept started with December 29th, did everything that was asked of me very promptly. I logged in periodically to make sure nothing else is needed, a few months went, after inquiring on the status via emails and phone calls, to finally got in touch with the lawyer for him to tell me he send me paperwork to fill out months ago, and I didn't fill it. This was a lie, I never received any email. He sent me the so call email, and I responded the same day with the information asked. I also got a copy of the petition and got it notarized.

    They claimed that have evidence that my husband was serve on April 16th, and I witnessed he did not get serve, I tried to tell them what happened. They do not want to hear it. Spoke to the lawyer and he said if my husband to respond in 90 days it going to go in a default judgment. Don't sound fair, for someone who did not received the paperwork in the 1st place. I also keep mentioning that my husband is willing to sign an uncontested Divorce so the process can speed up, but they don't want to listen to me regarding that either. I had enough today when I was told I still need to pay an additional $1,700, when they advised that everything will be transparent.

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    Response from Marble Law

    We understand your frustration and genuinely regret that your experience didn’t meet expectations. Transparency is important to us, which is why our service agreement outlines what is included in the initial scope and what may require additional fees depending on how the case progresses.

    It sounds like your case involved changes that required expanded services, which can happen in family law matters. We appreciate you sharing your feedback and wish you the best on the remainder of your legal journey.

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    Customer ServiceContract & TermsPriceRefunds & PayoutsStaffHonesty & Transparency

    Reviewed May 12, 2025

    I had the absolute worst experience with Marble. They way overcharged me ($3k) to “draw up” the divorce papers, then I had to pay a separate fee to file them, then another fee to serve them. When my lawyer hired the process server, he served ME the papers instead of my husband! I told the lawyer this and her response was “it is on him to prove he was not served, not us.” So she was perfectly ok with lying to the court and putting my case in jeopardy. I told her multiple times I wanted him served the LEGAL way and I wanted it done with a different process server. It took her MONTHS to finally do this and only because I filed several complaints with marble asking for my money back because she stopped responding to me.

    Every time I contacted Marble directly for help, all they could do was just tell me they’d send my lawyer a message to contact me, that was it. Then when she FINALLY hired a new server to actually serve him his papers, she tried charging me ANOTHER serving fee. It is not my fault the server didn’t serve the right person the first time. Anyway, I highly recommend going with someone else and NOT Marble. They are a complete waste of money. I ended up firing her and hiring another lawyer for a fraction of the cost who got the job done in half the time.

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    Marble Law
    Response from Marble Law

    We’re sorry to hear about your experience. Our leadership team has reviewed and addressed the concerns raised in your case. While we understand how frustrating this process was, we do want to clarify that the initial service issue stemmed from your own decision to accept service, which unfortunately impacted the legal process. At your request, we followed through with a second service attempt and regret any delays or miscommunication that occurred along the way. We wish you the very best moving forward with your new attorney.

    Customer Service

    Reviewed April 28, 2025

    This company along with the attorneys they have are a joke, I spent $4000 for James ** to respond to reply to my ex wife and acknowledged that I was being represented. However he wanted me to take her first counter offer without even looking into my case or returning any of my calls, I then reached out to Marble since I hired him thru them and they are just as bad. Please don’t waste your money or time with either Marble or James.

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    Response from Marble Law

    We're truly sorry to hear that your experience did not meet expectations. At Marble, we take concerns like yours seriously and always aim to provide clear communication and support throughout the legal process. Our services are offered on a limited scope, pay-per-step basis, and we strive to ensure that’s clearly outlined in the engagement documents and early conversations. That said, we understand how frustrating this must have felt, and we’d appreciate the opportunity to look into your case further. Please reach out to our Client Support Team so we can review the details and see how we can make things right.

    Customer ServiceRefunds & PayoutsBilling

    Reviewed April 3, 2025

    They billed me $2,200 for ONE 30 phone call with my attorney aside from my paid $50 initial consultation. This company will steal your money. I asked for a refund and received $900 back out of $3,200 for ONE phone call that I basically had to beg for after a month of no phone calls with my attorney.

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    Marble Law
    Response from Marble Law

    We're sorry to hear you feel disappointed with your experience. We understand how important communication and clarity are, especially during a legal process. We appreciate your feedback and have shared your concerns with our team for further review. If you have any additional questions, we welcome you to reach out to our client support team directly.

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    PriceStaffBillingRates

    Reviewed March 26, 2025

    These people are friendly up until the point where they don't have to help you anymore. If you no longer require their services they will throw you under the bus with the payment plans, charge you a service for 2.500 and you decide to cancel within 3 months you have to pay full price because of "the work they completed" during the short amount of time the team was on the case. Even though the first service I was charged wasn't the correct one I needed. Smh.

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    Response from Marble Law

    We’re sorry to hear about your experience and understand your frustration. We have escalated your concerns to our leadership team for further review. Our goal is to ensure transparent communication and fair billing practices, and we appreciate the opportunity to address this matter.

    If you have any additional questions or details to share, please reach out to our client support team. We value your feedback and are committed to finding a resolution.

    PriceHonesty & Transparency

    Reviewed Feb. 28, 2025

    This is by far the worst way possible to hire an attorney!! BEWARE!! THIS IS A JOKE! Everything is ala carte. They absolutely save you NO money. What I paid was to file paperwork ONLY. Glad I figured that out before I moved forward. I paid Marble to retain an attorney and now if I want the same attorney I can either pay an additional cost for representation or hire the same lawyer through their office at another retainer fee. How is this saving me any money? I'm disgusted at this whole process and how misleading this company is. Marble Law you should be ashamed of yourselves!!! CROOKS

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

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    Sales & MarketingPricePunctuality & Speed

    Reviewed Feb. 21, 2025

    This is a scam. You feel like you have an attorney but you don't. They charge thousands of dollars, to find out later, they only filed a piece of paper for you. I was so shocked and disappointed that they would take advantage of people like this.

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    Marble Law
    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Customer ServicePriceStaffTransparency

    Reviewed Feb. 4, 2025

    I had an extremely disappointing experience with Marble. Their communication was terrible—I constantly had to chase them for updates because my lawyer never got back to me. It felt like I was doing all the work just to stay informed about my own case. After months of frustration, I decided to hire another firm, and it was the best decision I made. However, even after leaving Marble six months ago, they are still charging me without any explanation. This has been the worst legal experience I’ve ever had. If you’re looking for responsive, ethical legal representation, I strongly advise you to look elsewhere.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Jan. 28, 2025

    This is a very professional, knowledgeable and warm hearted firm. Their prices are affordable and they guided me through every step. I definitely recommend them. You will not be disappointed. They made me feel very comfortable and I felt like I was getting my money's worth. When presented with questions my lawyer always responded quickly.

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    Response from Marble Law

    We are truly grateful for your positive review! It means a lot to us that you had such a great experience. Thank you for your support and for choosing us!

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    Punctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    The team at Marble is very professional and understanding. They were willing to work with me through financial limitations and help me get through my case. My lawyer, Brad was always quick to act on my behalf and communicated everything to me timely. I couldn’t be happier with my experience through Marble Law!

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Customer ServiceStaffFollow-Through

    Reviewed Jan. 27, 2025

    Friendly, Reliable and Patient!!! Attorney response in a timely manner. His paralegal with the rest of the staff made me like family. Whenever I requested information or just has question. All answered as promised. I would definitely use them again and tell all my family and friends about my experience. Thank You.

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    Response from Marble Law

    We are delighted to hear that you were pleased with our communication throughout the process. Clear and prompt communication is a top priority for us, and we're glad it made a positive impact on your experience.

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    PriceBilling

    Reviewed Jan. 27, 2025

    I used Marble law for my divorce. My ex-husband made the divorce extremely complicated and drug it out over a year and a half but my Marble Attorney was tremendous! She walked me through everything that was happening and what was set to happen next to make sure I understood everything. I was able to split my total cost over monthly payments that really fit my budget as a single parent. I was so lucky to have found Marble law and I can’t thank my Attorney enough for getting this divorced finalized!

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    Response from Marble Law

    We are delighted to hear that you were pleased with our communication throughout the process. Clear and prompt communication is a top priority for us, and we're glad it made a positive impact on your experience.

    PriceRefunds & PayoutsStaffRates

    Reviewed Jan. 26, 2025

    They tell you that it is a flat fee then the lawyer tells you what is included so the huge price they give you sounds like a deal then they start charging for everything like serving the other party. By then you are stuck because no refunds. You will get ripped off. Their lawyers don't know what they are doing. They sound as though they do but beware they don't care. They have been paid so they are done.

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    Marble Law
    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    TechPunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed Jan. 23, 2025

    So I was bought at the beginning, gave first payment out of misleading information from vendor (Marble) not the lawyer, and was ghosted after. With a waiting period of 2 to 3 days... Because your suffering is not enough, they have to add more to it before you get help and an actual breakdown of the item you bought.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Customer ServiceRefunds & PayoutsStaffTransparencyHonesty & Transparency

    Reviewed Jan. 22, 2025

    Updated on 02/13/2025: Update 2/13 - On 1/21/25 I had an individual reach out to me about a month ago from the advocacy team saying they apologized and would look into my concerns and get back to me very next week. The next week the person who was suppose to get back to me, they had had a family emergency but not to worry someone would reach out that week - guess who reached out... no one… The next week the person who’s suppose to reach out is sick but NOT TO WORRY by the end of the week I’d have an answer.. guess what happened - no answer.

    The FOLLOWING WEEK - I get an email apologizing for the inconvenience and someone would get back to me FIRST THING THIS WEEK… Has anyone followed up… - NOPE!!! Marble Law has a fundamentally flawed way of doing business and communicating with its clients. If you read this review and choose to go with Marble Law you’ve made your own conscious decision that you don’t care about the outcome of your case.

    Original Review: If I could give the experience a 0 I would. Communication was pretty much non-existent, never on time with any paperwork - anytime something needed to be done I found out last minute… I truly feel Dennis was working not only against me but for the other side which isn’t far fetched because all these lawyers at the end of the day are friends and work for each other. For reference - imagine if someone handed you ALL the evidence from the OJ Simpson trial, and the ONLY thing you use to prove OJ Simpson did it is the Bronco Chase, nothing else….

    I actually fired Dennis and negotiated my own settlement in the end, which was more than he negotiated in 2 years…. and I still had to pay him almost 10k!!! You can find a better attorney anywhere including your local community college or University… You may be able to do a better job yourself vs. dealing with Marble Law to be honest. I would take whatever option(s) you have before choosing Marble Law. If you read this review and still choose Marble Law, you truly do not care about receiving a positive outcome on your case and you have absolutely no one to blame but yourself when it happens.

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    Marble Law
    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 21, 2025

    I have had the experience of divorce before. I chose to find a lawyer in an office. That experience is what led me to finding a lawyer online for this divorce. I checked the reviews prior to choosing Marble Law. From the start to the finish of the process, I found every interaction totally professional. I had every question answered with a quick response by email. I was able to complete the whole process by email making it very easy to complete from home. Marble Law went above and beyond my expectations for this legal process. I would recommend Marble Law to my family and friends.

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Punctuality & SpeedStaff

    Reviewed Jan. 20, 2025

    Gustavo was great to deal with. He was very knowledgeable and knew exactly what was needed to be done. I especially was pleased with how he treated me and my case to get it done quickly and thoroughly and kept me informed of any changes needed. When dealing with Gustavo he shows that he's passionate his work and results he gets you. I would highly recommend. Thanks.

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Punctuality & SpeedStaff

    Reviewed Jan. 19, 2025

    Attny Kristen actively listen to my issues and complaints that I have on my case and told me what I need to do to move forward and reassure me that she will be available every step of the way, she also explained to me about the process and what are the next steps in detail so the process will move smoothly and efficiently, I really appreciate that she is quick to take care of business in my difficult situation, thank you so much.

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 18, 2025

    Brian was professional and handled the case expertly. He was attentive and straightforward and handled the matter with utmost care. I would recommend him to anyone seeking a professional attorney knowledgeable in the matter. I appreciated his prompt and informative responses to my emails and communication especially since it occurred during the holidays.

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

    Verified purchase

    Reviewed Jan. 18, 2025

    I’m not totally sure I made the right decision, but I am thankful for the support I have received. I chose Marble after careful research and was only lead to a feeling of uncertainty. I as a client should feel extremely confident in the decision I made but I definitely do not! I feel like my case has become more about how much more uncomfortable and stressed out I can be made. Looks like it’s turned into how much money can be squeezed out of someone with nothing, obliterating them into nothing literally. God knows.

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    Staff

    Reviewed Jan. 17, 2025

    Marble Law with my experience is an amazing. It’s easy to communicate, professional, and friendly. I am writing this letter to you to express my most sincere thanks for the most professional representation. You have stuck by me through dealing with this very stressful case. Thank you so much for the help and completed the task.

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Punctuality & SpeedStaff

    Reviewed Jan. 16, 2025

    Melissa it was exactly what I needed, she listened to my situation, it was time sensitive and had unique circumstances where attention to detail was required, She immediately advised correct course of action, consulted with me and my mother (who is helping me through my separation). She answered the many questions and concerns we had. She then worked with me quickly preparing the needed documents and filed them asap like we needed to do. Her ability to convey my very unusual situation to the court and show detailed proof needed, helped me get the case dismissed and out of wrongful jurisdiction. I’m so grateful for her professionalism and dedication to helping me fight serious injustice, getting the case against me dismissed, protecting me and my daughter from stress brought on by my angry and vindictive ex.

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    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Customer ServiceSales & MarketingStaffBillingTimeliness

    Reviewed Jan. 16, 2025

    I was divorced in less than 4 months which was fantastic. The issue I had was not seeing my attorney or returning my calls from her or her legal team. That I found frustrating. The first time I talked with her seemed wonderful but then I get a call from Marble for payment and I sent a msg with a question and no response. I got in a frantic mood and thought I was being scammed. Needs better communication

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    Customer ServicePrice

    Reviewed Jan. 16, 2025

    I am not happy with your services so far. Brendetta was not taking my calls or responding to emails or texts. I then got a new attorney that never called me to see what steps we would take. He then filed a motion to go to mediation without consulting with me first. Me and my wife want to settle even before mediation. We want to avoid mediation because it is very pricey. I need Mr ** to negotiate my settlement with my wife’s attorney so that we can move on and I can move out of the house and move on with my life.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

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    Staff

    Reviewed Jan. 15, 2025

    Thank you Marble, I was separated for 2 years. Looking at the court website was very overwhelming. Right away Marble was on it. They made the process very easy and understandable. My lawyer and her team are amazing. It's only been a few months and we are currently finalizing everything. I'm so excited to start over again.

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    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Customer ServiceRefunds & Payouts

    Reviewed Jan. 13, 2025

    This is the worst experience we have ever had. You can never get in contact with anyone, we got stuck with a lawyer that didn’t have his head in the case. We requested a new lawyer or a refund several times with no action or response. They are now telling us that all of our services have been completed when they haven’t. The lawyer's office we were assigned to states they don’t have the capacity to handle our case and requested a reassignment through Marble. This was a waste of money and complete headache. Marble Law is the worst legal and financial decision I have ever made. I have not benefited in any way hiring them for legal council.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 13, 2025

    Marble Law kept $300 of my money when they never did anything. I fought for divorce and had to pay the $49 to talk to a lawyer then I had to pay 2000 up front. 3 days later I canceled and they charged me the $300. I never talked to the lawyer or anyone else. This is a very wrong place to go when you are in a very vulnerable state of life needing protection or guidance from a law firm. Be wise and do not call them or go through them for anything. Don't be fooled like me thinking they are on your side and your money is being put to use properly for your case.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Customer ServicePriceBillingTransparency

    Reviewed Dec. 28, 2024

    I had the worse experience with Marble Law, being my first divorce I had no experience what to expect and marble law sure left me broke and heartbroken. At first an attorney was led to speak with me and assured me he would be by my side through the process, afterwards I made payment and was transferred to other paralegal who was rude and arrogant. She almost led to me missing my date of response. They charged me a ridiculous amount without going to first appearance at the court and then I was told they completed their services and no clear explanation of how I was charged a ridiculous amount. DO NOT USE THEM.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

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    Customer ServiceSales & MarketingPriceRefunds & Payouts

    Reviewed Dec. 21, 2024

    This company scammed me out of $4724. They said they would fill out and file my green card application, but made constant mistakes that caused our application to be rejected by the government twice. First time because they gave us the wrong amount to sign our filing fees check for, second time because one of the forms was outdated and they didn't notice. They also needlessly unsealed a critical medical document that I had to replace out of pocket at short notice.

    Now I can't even get in touch with them to ask about whether they will proceed with the job or refund us any of that money. Five grand and over a year's worth of work completely down the drain, and I have no idea if we will ever see any results from them. They won't call me, they won't respond to my emails. Meanwhile we still have several huge installments to pay them. It's a con. They are not a reliable business.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

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    Staff

    Reviewed Nov. 23, 2024

    I just want to make a huge shout out to Marble and my attorney Mr. Michael ** of Dallas, TX! Thank you Mr. ** for being amazing and for being my ride or die attorney in one of the most difficult and traumatic times of my life. Thank you for your great advice and for being there to answer all of my questions, especially the most important ones concerning child custody. I won't get into full detail of my case of course, but I can definitely say that Marble does work and Mr. Michael ** of Dallas, TX is hands down the best divorce attorney out there! Thanks again Marble and Mr. **!!! I am usually very private, but I hope this post helps someone who is going through a difficult time and doesn't know where to turn for help. I know I have been there and it's not fun I know. There is help out there and my help was Marble and Michael ** in Dallas, TX!

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    Customer ServicePriceStaffBillingLoan ProcessRatesCommunication

    Reviewed Nov. 21, 2024

    The only reason that this firm is getting three stars is because I found the actual lawyer I was working with, Mark, very knowledgeable and he was a friendly guy. Other than that, I would never consider this firm again and the main reason behind this is a serious lack of communication. I also found their finance team to be terrible. I needed help with filing a divorce and getting permission to move with my daughter.

    I was called by the finance team with the price of around $5000. The finance guy literally told me to add my soon-to-be ex-husband's income to mine to see if I could get a higher loan. I asked why on earth I would calculate in a man's income whom of which I'm not only divorcing but haven't been around for 7 years? He asked, "Well what would you like to do?" I answered that I would rather not have his name on anything to do with my lawyer account, like I should have to say this at all--they want me to fudge the numbers of my income by including him? Sounded absurd and possibly illegal.

    A couple of months down the line and nothing has really been done and I decided to change route-my husband and I were going to sit down ourselves and fill out the papers and file the divorce, now I only needed their help with one thing. The lawyer made a new plan with me and said the finance team would call me back to rework the new cost. This never happened. Even after telling the lawyer the finance team never called, he said he would ask them to call and they never did. I ended up cancelling the whole plan because it turned out me and my ex were going to be able to work everything out ourselves so there was no need to go to court. I emailed at least 3 times before I even got any confirmation that they had received any of my requests to cancel. Bad, bad communication, meanwhile I was still getting charged payments for the credit account, which I refused to pay.

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    Punctuality & Speed

    Reviewed Nov. 19, 2024

    I would give zero star if possible. Marble law connected me to a con-artist and avoided taking any responsibility by saying “this lawyer is no longer with us”. That I should report her to the bar. I’m out 1000$ and this person have my personal court docs! Upon further research, I’m not the only person this has happened to in the exact same fashion, through Marble! So while I’ll now go deal with Diane ** out of Volusia county Florida, but I’ll later seek actions against Marble! Do not you this service, or do so at your own risk!

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    Customer ServiceRefunds & PayoutsHonesty & Transparency

    Reviewed Nov. 17, 2024

    Well I got the Divorce (10) Months. This Law Firm Got Paid ‘Over 5 digits’ hardly nothing was communicated from lawyer to me about what was going on. Various legal terms were never explained ( I had to ask others! ), emails sent to lawyer ‘hardly ever answered’ BUT THEY GOT PAID! I had to go to the court system to get a copy of the divorce papers- had to pay. They (court) said we sent them to your lawyer, well he never had the common courtesy or decency to called, or texted saying ‘your divorce was sent to me‘ I will email or mail to you! I really don’t know how long he had them—BUT HE GOT PAID!!

    If he knew the case was borderline..he never looked at me honestly and stated that! I still DO NOT HAVE the QDRO (which he never explained in detail what it was) LIKE I SHOULD KNOW! I had to YouTube and ask others!! BUT HE GOT PAID… Never again will I use an online law Gold Digging Law Firm. TELL HIM TO GET MY FINAL QDRO Please!! YOU GOT PAID FOR A JOB!

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    Customer ServiceCoveragePriceTimeliness

    Reviewed Nov. 17, 2024

    I meet with the lawyer and I’m quoted $5000 and I’m under the impression that covers my case. I’ve been submitting evidence and emailing the lawyer and receiving no response. The lawyer reached out on 9/19 and asked for the defendant's information. I responded 9:19 with the request info and I didn’t hear anything until 11/7 when the lawyer reached back out asking for the same information previously provided. On 11/11 the lawyer calls me after I told him I was nervous due to the lack of response. He told me that his was the cases he receives weekly. He said that although my case was 11/22 and I hadn’t heard from him that’s how he works. He also said he should’ve called me because it was a holiday and he was sick so his wife would be mad.

    The following Friday Marble tells me I owe an additional 1,200 and the lawyer won’t work on my case until I pay. I said, "I was never advised of an additional charge" and I was not advised of an additional charge. I never agreed to anything outside of $5000. I asked them to explain why the fee wasn’t included at the beginning and why I didn’t know about it. I didn’t agree to it. Why would you want 1 week before my case. It all seems like a money grab and complete scheme.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Nov. 12, 2024

    I paid $5,000 for Marble Law to arrange a family lawyer for a guardianship case for my mother. I spoke with the lawyer, provided my information, and had several phone conversations with him and his assistant, as did my sister. Both the lawyer and his assistant assured us they had everything they needed and would contact us if they needed anything further. They advised us to expect a minimum waiting period of a few months.

    After about 4 to 5 months, I tried reaching out to the attorney and his assistant via email and text to check on the case’s progress. Neither the lawyer nor his assistant responded to my messages, and after weeks of trying to contact them, I finally reached out to Marble Law directly. I spoke with a paralegal who assured me she would investigate the matter and escalate it to her manager. Four or five days later, she emailed to inform me that the best Marble could offer was to assign a new lawyer to my case.

    I responded to her email with questions about the situation, including whether anyone at Marble Law had spoken with the original attorney. However, I received no response, and Marble Law's team has since ignored my emails. This matter is time-sensitive, as my sister and I are working to prevent our mother from being left in the care of an abusive relative. Yet, there was no sense of urgency or concern about my case. Now I fear I have not only lost $5,000, but also wasted over six months, leaving us back at square one because I trusted this company. Please be cautious. Marble Law has shown no care for its clients, and I wouldn’t want anyone else to experience what I’ve gone through.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Customer ServicePriceStaffBilling

    Reviewed Nov. 8, 2024

    I was looking for lower cost legal advice but couldn't find what I was looking for online. I came across this site and seemed reasonable and helpful staff at first. In order to book a basic consultation it's $49. The attorney I spoke with lasted 5 minutes on a call and didn't help me whatsoever. I fully explained my situation but the "payment plan" was basically wanting to charge $2700+ ONLY to give legal advice! Best off avoiding this altogether. Go through self-help. It's WAY MORE helpful (and free)!

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    Response from Marble Law

    We’re sorry to hear about your concerns regarding pricing. We strive to be transparent about our fees and ensure they reflect the quality of service, benefits and expertise we provide. Your feedback is invaluable to us, and we'd love the opportunity to regain your trust. Our client quality specialist will be reaching out to discuss your concerns.

    Sales & MarketingPriceMaintenanceStaff

    Reviewed Nov. 8, 2024

    This place is a scam. Do not work with them! They took my money and did nothing! Drafts were incomplete! Names out in wrong! They charged me over 5000$ for drafts that I can’t even turn in to the courts!! I canceled before they can even file my paperwork because nothing made sense of what they were doing! And what they wanted me to pay. Lawyer was hard to contact but they said he was out for the week! But why wasn’t I told this as I was trying to get in contact with him for a week and a half! But I canceled services then they give me messed up paperwork I can’t use in court? And charge me over 5k? To register my orders alone was 1500. So where did they come up with 5k for 2 drafts? Please believe these people! Do not come to these people for help. They will steal your money!!

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Reviewed Oct. 31, 2024

    Marble stole over 1500$ from me after trying to straighten my divorce documents. They paired me with a mediocre attorney who didn’t know how to use their system and was refusing to fill out my documents. Hard working citizens please don’t make the same mistake I did.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 25, 2024

    Working with Marble Law was the worse experience I have ever had!!! First off; it was very hard to get in touch with anyone. No one was ever available and when someone was they didn't know anything. I always had to chase them for answers and assistance. Secondly; they really didn't even try to get to know me as a client. Thirdly; when it was time for them to perform, they showed up late. Fourth; they were overpriced for the amount of work they did for my case. I spent more time speaking to assistants than I did with the actual lawyer that was supposed to handle my case. Fifth; when I reported the situation to their support/customer service they told me that my remaining balance was forgiven then 2 years later a collection agency is contacting me. I would never use them again, they are nothing but scammers that do not deliver what they promise!!!

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Reviewed Oct. 18, 2024

    These people are middle man crooks and you better run while you still have money because they take your money and write up motion that goes nowhere, they are very discouraging and dismissed my case and wanted me to pay about $10,000 for it. Sharon ** is an incompetent attorney and she is considered their super lawyer. It's a waste of time, money and HEADACHE, RUN, RUN, RUN FOLKS

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    Marble Law
    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Customer ServicePunctuality & SpeedRefunds & PayoutsTimeliness

    Reviewed Oct. 16, 2024

    I paid the 49.00 and waited for the meeting over phone at 330pm today on 10-16 and no one called me at all but got a text message at 443pm asking how my strategy session went. They will not return my calls or the text message either. I asked for a refund since they didn't meet with me over the phone or anything and still got no response.

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    Response from Marble Law

    Thanks for bringing this to our attention! We are sorry to hear you did not receive your call with one of our amazing attorneys. Sounds like we dropped the ball and our client quality specialist will look into this right away. We would love the opportunity to turn it around and make it right!

    Customer ServicePricePunctuality & SpeedMaintenanceStaff

    Reviewed Oct. 14, 2024

    This company/law firm is awful. They don't return phone calls or emails and when I am finally able to speak to someone they try to gaslight me saying that I am the one that is bad communicating and when I bring up that I have a paper trail of no answers, the conversations gets quickly skirted. My divorce has been dragging for over 2 years because they will not keep up the communication as needed. The other lawyers are emailing ME to get the lawyer to reply. Also, my case keeps getting bounced around between representatives. And when I ask to make changes or advocate for me 8/10 they tell me it "it's not worth fighting for", Yes, what a great thing to say to a father of 2 young kids. Waste of money, can't wait to be done with them and hire a new attorney to fix the mess they made.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

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    Staff

    Reviewed Oct. 10, 2024

    In all My dealings with this lady she has been outstanding, extremely professional and efficient. A short chat with this lady immediately put Me at ease. I trust every word she says to Me. I have often felt intimidated by other attorneys who speak to Me in legalize. This lady speaks to Me in layman's terms and I understand everything she says

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 3, 2024

    Well this is my third divorce and I needed a fresh approach. The moment I spoke to Sharon she was real and ready to make this process as simple as possible. She immediately told me the facts which I had already googled so I felt at ease immediately. This process has been different but I have had also a personal experience with Marble that indescribable. My attorney seems to be an early bird and always easily available and replies to an email or calls. The trust was established early and it’s been easy working with Sharon and the people are amazing at Marble.

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    Response from Marble Law

    Thank you for entrusting us with your case! Your kind words mean a lot to us. Don't hesitate to reach out if you ever need any assistance in the future.

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    Sales & MarketingOnline & AppStaff

    Reviewed Oct. 2, 2024

    My experience with Marble is great, very supportive and professional. I like that there is a team to help me out get what I need done and if you don’t have the financial means they work with you. I recommend marble to anyone going through a simple divorce. If I have any type of concern dealing with my divorce the app is very help too, if not there’s always a team on stand by to help you with any questions or needs.

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    Response from Marble Law

    We are truly grateful for your positive review! It means a lot to us that you had such a great experience. Thank you for your support and for choosing us!

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    Customer ServicePunctuality & SpeedStaffTransparencyCommunication

    Reviewed Sept. 28, 2024

    The staff at Marble was very knowledgeable and helpful during this process. I wasn't sure if I even wanted to hire an attorney for this process since it was pretty simple, so I thought. I'm glad I hire an attorney. They walked me through the whole process, kept me updated on a constant basis and were quick to get back to me with any questions or concerns I had.

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    Marble Law
    Response from Marble Law

    We are truly grateful for your positive review! It means a lot to us that you had such a great experience. Thank you for your support and for choosing us!

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    PricePunctuality & SpeedStaffBilling

    Reviewed Sept. 28, 2024

    I could say a million amazing things about this company. This experience has been stress free, fast, and affordable. And not only that options with lenders to help u with affordable payments monthly. The staff AMAZING, VERY ATTENTIVE AND COURTEOUS. And I didn't mention the attorneys to service you are experienced. It was definitely worth every single penny.

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    Marble Law
    Response from Marble Law

    We are truly grateful for your positive review! It means a lot to us that you had such a great experience. Thank you for your support and for choosing us!

    PriceStaffTransparency

    Reviewed Sept. 21, 2024

    This team is amazing! My situation was a nightmare and so many things came at last minute and felt like I needed a lawyer who knew their business and cared about the clients! The whole team keeps me updated and made the financial plans affordable and easy. Then got on my situation ASAP! I had already went into default and they wasted no time getting me out and taking care of everything I had to do within a few hours. This team was friendly and helpful and turned my life from a nightmare to peace and I highly recommend this team who needs a great team like the paralegals and attorneys at Marble’s.

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

    Customer ServiceContract & TermsStaffTransparency

    Reviewed Sept. 17, 2024

    I posted a review about a week ago about my negative experience with Marble Law, they gave me an option to either cancel out and pay "some fees" or request a new attorney. Since they could not give me an estimate of the fees (partially understandable) I requested a transfer of attorney. Mind you I had one maybe 10-minute video call with my attorney 2 months ago, no update since then and when I finally got ahold of her, she said I needed to submit a form to get started that she had previously told me not to sign. I was told if I transferred to another attorney, I would not have to pay any extra fees which seemed better to me than paying the fees to cancel when nothing had been done for me to begin with.

    Today I get back from my cruise where I was not reachable by phone to fee of $2600 approx. in fees for a cancellation that I DID NOT REQUEST. That is actually ridiculous and I will be making a complaint to the BBB as well as anyone else necessary because almost $3000 in fees when nothing was done except a 10 min video call.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

    Customer ServicePriceRefunds & PayoutsBillingCommunication

    Reviewed Sept. 15, 2024

    I had an attorney that decided to go MIA. Nobody could reach her and my case was just left not getting finished yet I kept being charged on a monthly basis even though I hadn't been receiving services. I was then assigned another attorney and had asked for a female attorney due to the circumstances but that request was never fulfilled. A year of payments that got nothing done, lack of communication, yet still charged. Finally got service request to terminate service with them done and again just got another charge even though services have ended. So I'm not sure what's going on there. When I had asked for my money back that was refused. That doesn't sound appropriate considering the very little services I did receive weren't good. I feel as though I paid a substantial amount of money and nothing got done....I still want my money back.

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    Marble Law
    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

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    Customer ServiceSales & MarketingPriceRefunds & PayoutsMaintenanceStaff

    Reviewed Sept. 14, 2024

    Te only thing they did that was real, true and valuable was they put me in touch with a good lawyer. The problem is, all contact after that initial first contact has to come through them on their platform which absolutely did not work for me. Finally, I called and let them know that I wanted to sever my relationship with them. I asked for copies of my paperwork and case status and was told that I can go to the courthouse and buy copies. I wasn’t informed of dates, documents they needed or anything.

    Evidently, they were sending me links via text that went to a spam folder…that’s right texts. Not email, nothing by regular mail. Now they have the nerve to tell me not only is that lawyer not on my case, but cannot help me further. Then they want more money to move my case forward. I already told them no, I wasn’t happy with their service. Just be careful, I’m still trying to get information on what I already paid for, and having no luck.

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    Marble Law
    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

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    Customer Service

    Reviewed Sept. 10, 2024

    I was pleasantly surprised by the quality service and follow up, with Marble. My case was handled quite professionally from start to finish. I recommend Marble to all my friends and family across the country. Thank you Marble!

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Customer Service

    Reviewed Sept. 9, 2024

    They make you pay upfront only to ghost you. I finally got a hold of someone, but they couldn't take my call because of the way I 'Initiated the call" when all I asked for was her name because I couldn't hear her properly? Like what?

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    Marble Law
    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

    Customer ServicePunctuality & Speed

    Reviewed Sept. 6, 2024

    Do Not Use Brian **! It's been 2 months since I paid this attorney in full. Had an easy uncontested case, all he had to do was file the paperwork. I currently have no idea what's been done so far, what's being done now, or what's supposed to happen when in the future. He doesn't answer texts, calls, emails. He even doesn't show to the scheduled appointments made through his office! He is a perfect example of an attorney being attentive until paid. I would never recommend this guy to anyone and I pray others aren't having this same problem with him.

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    Marble Law
    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

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    Customer ServicePriceRatesCommunication

    Reviewed Sept. 6, 2024

    Outrages prices and including the APR. My attorney did the absolute bare minimum and I am fighting for my child’s rights. Customer service is terrible. There must be a lack of communication in the office.

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    Marble Law
    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 5, 2024

    My experience is beyond disappointing. The attorney needs to be chase after for response or anything. No one called at the SCHEDULED time for the initial appointment. That should have been the hint. Finally an attorney called and talked up how she will represent me in a deadbeat ex case. I provided all the information from previous court order to child support even an excel spreadsheet with date and all the paperwork. I started in June and was promised the motion be filed in August. August NOTHING. The attorney didn’t pick up the phone or respond to the email.

    I reached out to Marble. The paralegal at first seemed like she would try to help me. But later on showed the true color that they ONLY want your money. Once you paid you’re a number meant nothing. The first draft of the motion was bare minimum information on it, the case number was wrong. I sent back red lines calling out all the mistakes and the response was this is just a draft. Then disappeared again, took me days continuing calling and emailing for the attorney to pick up. They apologised for being late and using that they want to be very details oriented. I was promised a call to go over the motion. NEVER happened. Weeks past and after emailing I got a motion with my name INCORRECT as well as typo.

    I sent back again with red lines. An email apologise for missing my name. I’m your paid client and you can’t even get my name correct. Then I have NEVER seen the final version took days after multiple times asking the attorney finally told me she filed the motion and here is the copy. Which still has the typo I POINTED out to them. When mentioned about it what I got was “the typo doesn’t affect your case”. You don’t even care to proofread. They do not care about you or the stress they created for you to chasing and leaving in the dark.

    I expressed my disappointment the lead paralegal, she told my name was corrected what’s the matter like I’m making up things. If I’m unhappy I can be reassigned or cancel the service for outside counsellor. When I asked about if I cancel should I get a refund and I was told that she doesn’t handle financial but I’ll have to pay for the work that completed. Then I asked who should I talk to regarding the financial situation and could she clarified what work has been done. She said the motion that drafted and filed by your attorney. The motion that with my case information wrong my name wrong and typos that I had to mark it out and using ALL the information and exhibits I PROVIDED. Also no contact of financial person mentioned.

    The attorney called me ONCE while I was at work in a meeting. Left a voicemail said she’s trying to get a hold of me for the next step but won’t leave a detailed message. She will email me and rambling on. Then it’s been days I still got no email from her. I have no idea what’s going on with my case. When will be the hearing. Clearly they did NOT care about me or my children, my case. They have the $5000 I paid and I did all the work other than having a bar license to file the motion in the court system. Customer support is NON existent. DO NOT waste your money or time with these people. It’s frustrating and stressful to say the least.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Staff

    Reviewed Sept. 4, 2024

    I was very reluctant in choosing Marble, but after my first meeting I felt at ease. Then my second meeting with my lawyer set me up for success. She was informative and compassionate. She gave me the confidence to navigate the challenges of my case. She defended and represented me like the professional she is. I’m very thankful for the experience and outcome.

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Staff

    Reviewed Sept. 4, 2024

    Marble Law made my divorce very easy. I did not have to do a thing aside from answering a few questions. My attorney was very professional and handled everything in a timely manner. I had anticipated the divorce to be a headache, but the entire experience was pain free.

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Customer ServiceRefunds & PayoutsTransparency

    Reviewed Aug. 26, 2024

    I paid for an uncontested divorce in New York City and over 30% of the documents generated by my Marble Law attorney were rejected by the courts because they were not completed correctly. I requested the attorney update the documents and, at that point, she stopped responding to my emails. I spent a huge amount of money for absolutely nothing. I ended up having to hire another attorney to correct the documents.

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    Marble Law
    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Customer ServiceSales & Marketing

    Reviewed Aug. 22, 2024

    I feel scammed. They took my money 4 weeks ago. I have a court date in a week and no one has done any work on my case. It’s like pulling teeth to get anyone from my legal team to call me. They are clueless about my case and do not want to work on it.

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    Marble Law
    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Customer ServiceSales & MarketingPriceCommunication

    Reviewed Aug. 22, 2024

    I do not recommend this company. Lack of communication and overpriced. Each step they say is prepaid is false advertising. I regret paying them for services they barely provide. I wish I would have researched more.

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    Marble Law
    Response from Marble Law

    We appreciate you letting us know about your experience and we are sorry to hear we fell short. Our client quality team will reach out to you to see how we can help get you back on track as we strive for everyone to have a great customer experience. Thank you!

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    Contract & TermsPricePunctuality & SpeedRates

    Reviewed Aug. 21, 2024

    Absolutely the worst law firm I have ever worked with. We were told it was one price and paid the fee for the divorce, then we were told it would be an additional 2500 hundred dollars on top of what we had already paid. Then we were told it would be a couple of weeks and that was back in June. Court date was set for today to finalize the divorce, but they failed to send out the correct paperwork to the spouse so now we have to wait till October before the divorce can go through. It's absolutely ridiculous when you pay thousands of dollars and their incompetence causes one delay after another.

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    Marble Law
    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Customer ServiceStaffBillingTransparencyCommunication

    Reviewed Aug. 12, 2024

    I am writing to express my extreme concern regarding the lack of communication and progress on my divorce case. I retained services from Marble on June 13, 2024 and paid a retainer of $7,700 upfront. Since that time, I have attempted to contact them and my attorney Jodi-Ann ** multiple times via email and phone, but have not received any response.

    To date, I have only received four emails from the paralegal of my attorney none of which provided substantial updates or addressed my questions or concerns. Furthermore, I am deeply troubled by the fact that the petition for divorce has been considered a draft for the past month delaying the petition not to be filed through the courts as well as the father of my child not being been served.

    I understand that legal matters can be complex, however, I expect a higher level of communication and responsiveness from my attorney. There is no urgency, no updates, no communication or contact after full payment. Don’t use Marble. They give you the runaround, total fraudulent transaction and company. Save yourself the effort and time.

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    Marble Law
    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

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    Resolution

    Reviewed Aug. 9, 2024

    Initially, I hired Marble Law to file certain court documents that were previously submitted incorrectly. I brought the errors to the attention of my assigned attorney, who assured me that the issues would be corrected. However, I was never provided with any documentation or confirmation that these corrections were made. Unfortunately, due to the poor quality of service I experienced at Marble Law, I felt compelled to seek representation elsewhere. With the assistance of new legal counsel, I returned to court and was dismayed to discover that multiple documents had been submitted incorrectly. This ultimately led to my case being reopened. Upon realizing this, I reached out to Marble Law to address these significant issues. However, I was informed that the firm would not rectify the situation because I had signed a default order, which precluded us from going to court and thereby revealing the extent of the errors earlier.

    I am deeply concerned about the quality of representation I received and the negligence in handling my case. This situation has caused me considerable stress and has delayed the resolution of my legal matters. I respectfully request that Marble Law take responsibility for these errors and work towards an appropriate resolution.

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    Marble Law
    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

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    Staff

    Reviewed Aug. 3, 2024

    I am giving Marble Five stars because the attorneys they use are very helpful and informative. They go above and beyond and let you know when more is needed. I appreciate having them to help me navigate my case. I recommend.

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    Marble Law
    Response from Marble Law

    Our priority at Marble is to provide understanding and support to our clients, especially when times are tough. We truly appreciate your kind review! Don't hesitate to contact us if you need anything else.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 2, 2024

    I went through 3 different attorneys with this firm. Started out fine. The paralegal was awful. She never sent me correspondence. Four months later I finally have a draft. No offer to reduce fees from their mistakes. The petition is contested so the attorney drops me. I'm told there is a counter suit. Marble finds another attorney. He never returns calls after initial consultation. I'm a week away from having to file an answer and finally put with a third attorney. That paralegal was amazing only reason I gave 2 stars. The attorney calls me the NIGHT before court after I had submitted documents. The attorney is not EARLY and arrives at the time for court.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

    Customer ServicePriceValue

    Reviewed Aug. 1, 2024

    This people are bunch of crooks and shady. I pay this attorney firm $2200 for an attorney to represent me in my divorce. They make me filled a questionnaire from which they filled the document in the computer. They send me 2 documents by email that they filled up with my questioner. It happens to be that me and my wife worked things out so I call them and cancel the service. Well…. This people had the nerves to charge me $2000 for 2 forms. They never went to court nor filed anything in court for me. They claim it was all the work they did for me that in essence was only 2 forms! This is unacceptable and they are ripping me off!!!

    So in conclusion… they did nothing for me and stiff me of $2000. Don’t use this company please! Not worth it and they are bunch of crooks! When ask if I can talk to someone else of course there is no direct line to a decision maker (how convenient). Whatever they are going to tell you is not what it is. These attorneys should be ashamed of themselves for ripping people off and their customer service is useless!!!!

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Customer ServiceStaffTimeliness

    Reviewed July 31, 2024

    My lawyer did awesome and I will use her again. Her name is Nichole Q. She is the best hands down. She responded right away and she went to work. She listen to me and didn’t dismiss me at all so that made me feel confident in my case outcome. She made the judge really understand the facts in my case. I recommend.

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    Response from Marble Law

    We are delighted to hear that you were pleased with our communication throughout the process. Clear and prompt communication is a top priority for us, and we're glad it made a positive impact on your experience.

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    Customer ServicePrice

    Reviewed July 30, 2024

    If you just need documents prepared and filed in court look else where they will get you on the hook for possible hearings that may or may not be needed. In my case the follow on hearings related to Petition or Response to Petition For Domestication of Foreign Decree were not needed since my Ex Wife agreed to the filing. But I am still stuck paying the whole cost for hearings that will not happen.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

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    Customer Service

    Reviewed July 29, 2024

    Marble should get 0 stars for giving me G. ** as an attorney. But I had to give 1 star to do a review. PLEASE RUN! BACK OUT OF THE WEBSITE AND FIND ANOTHER ATTORNEY if they give you Mrs G. **!!!! I paid 1,800.00 for a name change that never happened. Mrs ** communication is horrible! You have to email over and over. And to this day she is yet to answer a phone call. You have been warned! AND NO HER WORK WAS NOT COMPLETE... MY NAME IS STILL THE SAME!

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Communication

    Reviewed July 29, 2024

    Frank ** was a lifesaver! He made a really stressful situation a lot easier to handle. His knowledge and advice were spot on, and he always kept me in the loop. I couldn’t be happier with the outcome.

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    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations

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    Reviewed July 23, 2024

    They are there when you need them. That's all I have to say about that. They're very good people to work with and I would recommend them to anybody. That's all I have to say about that. Thanks so much for being there for me.

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    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

    CoverageRefunds & PayoutsStaffBilling

    Reviewed July 22, 2024

    Marble it’s not a firm! I got stuck with 3 different finance companies. Make monthly payments to their firm to be a member. I paid for one letter to the court house. And one 45minutes video deposition. Got myself in debt of 8,600. For divorce. The attorney resigned. Left me with the case open, and 3 open accounts with cover care. After 2.5 yrs still paying for the bill. I’m representing myself. Please don’t let them take advantage of your situation.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

    Staff

    Reviewed July 19, 2024

    Marble law awesome, very understanding and helpful. Very supportive and helpful. My attorney was very detailed and made sure I understood how the process works. She was always available to me. Felt very comfortable.

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    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 17, 2024

    Marble was very helpful with finding me a divorce attorney. The attorney responded quickly for the consultation and accepted me as a client. He went over the steps of my case and what to expect. The amount charged by Marble was reasonable. They had financing available along with paying without financing. Everyone has been extremely nice and helpful.

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    Response from Marble Law

    Our goal here at Marble is to always be as understanding and supportive of our clients, especially during a difficult time. We appreciate you leaving such a kind review! Please do not hesitate to reach out if you need anything else!

    Punctuality & SpeedStaff

    Reviewed July 17, 2024

    Marble Law came in clutch when I was blindsided with a court hearing as part of my divorce process. My attorney was thorough and put in the hours to get it all done quickly and efficiently. I would definitely recommend this office.

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    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

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    Customer ServiceStaffCommunication

    Reviewed July 15, 2024

    The worst "lawyers" ever. In fact I'm not too sure HOW they can even call themselves lawyers. Not responsive or caring to their clients. No communication unless the client reaches out. TERRIBLE AT GETTING THE JOB DONE.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

    Customer ServiceTechRefunds & PayoutsBilling

    Reviewed July 15, 2024

    Marble Law is not a Law Firm. Avoid their services. They have you sign a contract which they then sell, for example Affirm. Then they don’t do anything, drag you along for as long as they can, then drop your case as they already got paid. Then you are left paying for services unrendered. I will have to take them to court and spend money but it will hopefully spark a class action suit against them as most people give up and take the hit on their credit report. I fortunately can afford to fight back. After 1 year and many pre payments, they send me an email claiming they filled out application, Copy attached. I started May of 2023 with them. They told Affirm they fulfilled their services. 1 week after this email they send me an email they were dropping my case.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you with our findings and a proper solution.

    PriceStaffRates

    Reviewed July 13, 2024

    The experience I had with Marble Law was was unbelievable. After I uploaded certain documents and my information they handled everything. They kept me informed of the process and the progress of my divorce. I had no idea of what to expect, but even in the difficult process they made it seem easy. My lawyer, Isabel ** is very professional and knowledgeable and I'm grateful for her expertise. I feel the price was reasonable for the amount of work performed and I recommend Marble Law to anyone.

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    Response from Marble Law

    We are truly grateful for your positive review! It means a lot to us that you had such a great experience. Thank you for your support and for choosing us!

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    StaffRates

    Reviewed July 13, 2024

    Marble offers a great alternative for those who can't afford hourly rates. My only gripe is thst the lawyer doesn't strategize for the long term. They are only concerned with the current task at hand, which I suppose I can understand, but it's still not ideal for those who plan to continue using Marble until the divorce is finalized (like me). Otherwise I like my lawyer a lot, we are a great fit, and I am satisfied with the level of service I'm receiving for my money.

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    Response from Marble Law

    Thank you so much for taking time to share your positive feedback!

    Price

    Reviewed July 10, 2024

    Plain and simple, they are crooks! I paid $5k to hire them to represent me in a child custody case. They filed one motion which took about an hour total and now want another $10k to proceed. My attorney didn't show up on the court date and because I had legal representation I wasn't allowed to speak in court other than to answer questions. I was admonished by the judge for not having an attorney present even though it was out of my control. I have now been told by Marble Law that they are removing themselves from my case because I refuse to pay any more money to finish the case they were already paid to do. Legal robbery is their specialty.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

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    Customer ServiceStaff

    Reviewed July 9, 2024

    Being a client of Marble Law and my attorney Chet ** has been a big help with my divorce. The professionalism and knowledge they have show and given has been phenomenal. They respond with feedback in such a timely manner. I’ve been with my husband for 16yrs and married for 14yrs of those 16yrs. This being my first divorce it has been very stressful for me. But my legal team has been there for me every step of the way. Without my legal team I’ll be lost. This divorce has been tough for me and my 3 boys. I’ve been going through so many emotions but my team has always been a listening ear and reassured me that everything is going to be alright. That they are here to help fight for me.

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    Response from Marble Law

    Our goal here at Marble is to always be as understanding and supportive of our clients, especially during a difficult time. We appreciate you leaving such a kind review! Please do not hesitate to reach out if you need anything else!

    Customer Service

    Reviewed July 8, 2024

    I filled for temporary guardianship of my father in January, I contacted Marble Law to obtain an attorney. They assigned me a lawyer who has little to no experience in family law and or estate planning. He’s made mistakes on court documents and said incorrect things during court proceedings, takes his time back with me, all while my father is suffering. This was the worst decision ever. I wish I would have done extensive research before wasting 4k & possibly losing the case. This has been a horrible nightmare. Please do your research before hiring this company. I complained three times and nothing was done and no one has responded back to me.

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    Response from Marble Law

    We're sincerely sorry to hear about your experience. Your feedback is crucial to us, and we take it seriously. We'd like to address your concerns directly and work towards finding a resolution. Our client quality specialist will reach out to discuss your concerns noted.

    Mark increased rating by 2 stars.
    Customer ServicePunctuality & Speed
    After a positive interaction with Marble Law, Mark increased their star rating on July 10, 2024.

    Updated review: July 10, 2024

    Marble addressed my immediate concerns so hopefully going forward I will have a much better experience with them.

    Original Review: July 6, 2024

    Similar experience to all the negative comments about Marble. Scheduled for a 9am consult with attorney this morning and it’s 9:44 and haven’t heard from them. I should have read these reviews before wasting my time.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Customer ServicePunctuality & SpeedTimeliness

    Reviewed July 5, 2024

    I had a call scheduled for 430 pm today after paying a $49 fee. I received a text at 4:34 pm saying sorry that we couldn’t connect and to reschedule. I texted back saying I was sitting with my phone in my hand and available and no response. This is from a number I was texting previously to set up the initial free consult. Hoping things go better and I don’t have contact my bank.

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    Response from Marble Law

    We appreciate you letting us know about your experience and we are sorry to hear we fell short. Our client quality team will reach out to you to see how we can help get you back on track as we strive for everyone to have a great customer experience. Thank you!

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    Sales & MarketingStaffHonesty & Transparency

    Reviewed July 5, 2024

    Honestly your worst nightmare. It's the worst nightmare hiring Marble Law—pure scam. An attorney without experience, not organized, and lied. My attorney, Farnoush, should be banned from practice. She lied about dates, never sent me the final petition, and lied when I confronted her with a letter from USCIS stating that the petition was complete and missing documents. After receiving the outcome she offered me to file again and to pay all over again just to try a different officer. I have contacted marble and they stated that the attorney was prestine, when I asked for the final petition they sent me a word document incomplete. Pure scam, they want you to sign and write initial reviews, they will text you everyday for a good review. Stay away. My nightmare can be your salvation.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Reviewed July 4, 2024

    I Really had a great experience and got the best result I could ask for. Attorney Bertha ** worked diligently and efficiently on my case even through my frustration so I want to Thank her and also Thank Marble!

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    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

    Customer Service

    Reviewed July 3, 2024

    I DO-NOT write reviews! However, believe what you read about this company! Best case scenario you check Trust Pilot. It's still not a "Law Firm" you want to waste your money or time on. The initial call will be great, don't get me wrong. That is what they are paid to do. And to take your $49 for the dang call. PLEASE PLEASE stay away from this company. Do your research! This economy is hard enough and people/companies still try to take advantage of feelings! Think about it!

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Punctuality & SpeedStaffTransparency

    Reviewed July 3, 2024

    Everything about this service was done quickly, easy explanations of everything I needed to know about going forward. Very professional but also friendly at the same time. They took the time to care about my needs in a timely manner.

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    Response from Marble Law

    Our goal here at Marble is to always be as understanding and supportive of our clients, especially during a difficult time. We appreciate you leaving such a kind review! Please do not hesitate to reach out if you need anything else!

    StaffRates

    Reviewed July 2, 2024

    Very helpful. Continuously checking up. Reasonable. Very patient and considerate when helping. Super polite and respectful. Guided me through the whole thing. Set a flat rate and said that that would be all I would have to pay not like normal lawyers.

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    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

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    Punctuality & SpeedStaff

    Reviewed June 27, 2024

    I am giving this a 5 star because this is the best law firm I have had the pleasure of working with. You are able to set up appointments with your lawyer and there is always someone there to answer your questions or at least try and help get you the answers. I was worried this process of getting a divorce would be difficult and it's been nothing but great. They have a lot of options for so many things and get you the help you need and if you're not happy with your lawyer they make sure they get you with someone you do like.

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    Response from Marble Law

    Our goal here at Marble is to always be as understanding and supportive of our clients, especially during a difficult time. We appreciate you leaving such a kind review! Please do not hesitate to reach out if you need anything else!

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    Staff

    Reviewed June 27, 2024

    This is a great way to find a lawyer and get the advice and services you need. They have financing options that are great because not everyone can afford a big retainer. I did have an issue with the first lawyer they assigned to my case so I wish they could have vetted her better but the second lawyer was amazing.

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    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

    Customer Service

    Reviewed June 27, 2024

    I had previous lawyers. I have to chase behind them. I have to call them all the time but George made this whole experience for me smooth and George is a bulldog in court. He pay attention to every detail. He is there for you 100%. In court I was so happy he was my lawyer because he doesn't hold anything back. I am so grateful that I found him.

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    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

    Staff

    Reviewed June 27, 2024

    Marble helped me so much during my divorce. The people working there were helpful, patient and understanding. They were always available to answer questions or reassure me that everything would be ok.

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    Response from Marble Law

    Thank you so much for leaving such an amazing review on how Marble has assisted during this difficult legal journey. Please do not hesitate to reach out if you need anything else from Marble.

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    Customer ServiceStaffTransparency

    Reviewed June 26, 2024

    My experience with Marble Law has been stress free. They have been on top of their services to me since day one. They make sure to call and make sure if I’m aware of the newest updates to my case and make sure any questions they cannot legally answer are forwarded to my attorney. My attorney so far has made me feel confident in my case and has been very thorough with everything I need to support my case. I’m glad that Marble Law is here for me.

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    Response from Marble Law

    Our goal here at Marble is to always be as understanding and supportive of our clients, especially during a difficult time. We appreciate you leaving such a kind review! Please do not hesitate to reach out if you need anything else!

    Staff

    Reviewed June 25, 2024

    Great experience with a very helpful lawyer who is s more than willing to help a and get to the bottom of all issues, very great experience overall, also very confident in having a positive outcome for my case.

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    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

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    Customer ServiceContract & TermsStaffTimeliness

    Reviewed June 25, 2024

    I am uncertain of where to begin, as I am dismayed by my decision to engage with Marble Law. My experience with this entity has been characterized by deception within a professional context. The legal practitioners associated with Marble Law have displayed a lack of professionalism and a disregard for the welfare of their clients. I have devoted a significant amount of time pleading with my appointed attorney for assistance, to little avail.

    Despite assurances from my attorney regarding the initiation of various legal actions, no tangible progress has been made. Correspondence via email or phone calls has yielded no response, necessitating communication with customer service representatives who provided no substantive resolution. In addition, a paralegal instructed me to submit documents that had previously been provided six months prior. I hope that my testimonial may serve as a cautionary warning to others in similar circumstances. Regrettably, my incapacity to pay the retainer fee upfront compelled me to enter into an agreement with Marble Law, resulting in a deterioration of my legal and financial standing. In these trying times, I find faith to surpasses any legal representation. I implore individuals to exercise caution and refrain from engaging with Marble Law.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Customer ServiceSales & Marketing

    Reviewed June 20, 2024

    Lowen **, the managing attorney, and this company at large are a greedy scam, they have zero compassion and will overcharge you for they never complete. The attorneys fail to respond to you or to file court paper properly or in a timely manner. And dealing with customer service and the financial department is outright fraud and offensive. Go absolutely anywhere else but here. MARBLE.COM IS A SCAM!!!!

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed June 18, 2024

    Disappointed would be the understatement of the year. After paying over $7,000 over the course of 3 years I reached out back in April to talk about refinancing, which hasn't been an issue previously. They told me we will send it up to management and you will hear back from them soon. It's been 3 weeks and I'm now 2 payments behind because nobody I speak to is actually willing to help. Most of their customer service reps hardly understand what is being said to them. I was waiting to write this review until I heard back from the manager about paying off my balance, as I received an email about a settlement offer and they were willing to work with me to pay off the remaining balance.

    I only owe $700 on my account, and after over $7,000 in payments, 3 years of paying on time every single month. I can't get a single manager to contact me, or even an employee that has the customer's interest at heart. I used to recommend them to everyone and now I'm embarrassed. They took a wonderful business model for people who need help and turned it into a business that doesn't care about you, the person keeping them employed. Never again will I use them or recommend them.

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    Response from Marble Law

    We appreciate you letting us know about your experience and we are sorry to hear we fell short. Our client quality team will reach out to you to see how we can help get you back on track as we strive for everyone to have a great customer experience. Thank you!

    Customer ServiceStaffBilling

    Reviewed June 18, 2024

    They suck. Straight up. Will not talk to a human when you call and they SUB all their attorneys out. What kind of law firm does that. Then send in to many questions about why they will not help you and they dismiss you and keep your money. No itemized bill from them. Got new Real Lawyer. May have to sue them to get any info back. THEY SUCK. STAY AWAY. PS they make you put 1 star. Minus 10 from me.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Customer ServicePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed June 12, 2024

    I paid the $49 dollars yesterday and I Was suppose to get a phone today at 12pm from an attorney and it is currently 12:41 pm and still no phone call. I even called the person who took my payment of $49 and there was no answer there either. Currently still waiting for the call as we speak. Hoping for a positive outcome.

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    Response from Marble Law

    We appreciate you letting us know about your experience and we are sorry to hear we fell short. Our client quality team will reach out to you to see how we can help get you back on track as we strive for everyone to have a great customer experience. Thank you!

    Customer ServiceSales & MarketingPunctuality & SpeedStaffBillingLoan ProcessRatesHonesty & Transparency

    Reviewed June 7, 2024

    **Warning: Seek Independent Legal Advice, stay clear of Marble Law** I urge anyone considering legal services to seek assistance from an independent attorney. My recent experience has left me utterly disgusted and deeply disappointed in the pervasive greed and lack of ethics in the legal world. It is disheartening to see companies prioritize profit over providing genuine and quality services, particularly in critical life events.

    This company operates with deceitful practices. Despite portraying themselves as having their clients' best interests at heart, they are solely focused on their own financial gain. They pressured me into taking out loans for my divorce at exorbitant rates, exploiting my trust even with excellent credit. The promises of personalized service and care turned out to be empty lies, as their attention to me dwindled post-payment.

    Once the deal was secured, their facade of friendliness vanished, and getting in touch with them became an arduous task. Their system is designed to benefit themselves, leaving clients feeling disregarded and unimportant. When I raised concerns, they offered no solutions or ongoing communication, promptly suggesting I withdraw my inquiries as they had already received the payment. It became evident that my well-being no longer mattered to them; they had what they wanted—my money.

    In light of my distressing experience, I implore you to be cautious and seek legal counsel from professionals who prioritize integrity and genuine client care. Do not fall prey to deceptive companies like this one, whose interests lie solely in profit maximization at the expense of trust and ethical practices. Protect yourself and your interests by choosing independent legal representation that truly has your best interests at heart. These good reviews on this platform I assure you were purchased or a fake!

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

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    Lavinder increased rating by 3 stars.
    PriceRefunds & PayoutsStaff
    After a positive interaction with Marble Law, Lavinder increased their star rating.

    Original Review: June 6, 2024

    I went with this law firm because it was recommended by one of my good friends. However, when I had the consultation with the attorney, he seemed very unsure about my case, and sounded like he did not want to take it, but then at the end of the consult, he said, he will take it reluctantly. After I paid $2600 he went over my case file and told me that my motion might get denied most likely and that there is not much that he can do to help me. So I requested a refund and only got $2100 back. So Marble law basically charged me $450 to tell me they cannot help me and then another 50 for the consult so I am $500 down the drain. All for nothing. This law firm is completely useless. DO NOT TRUST THEM!!!

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Verified purchase
    Customer ServicePunctuality & SpeedTimeliness

    Reviewed June 5, 2024

    I had scheduled a strategy session yesterday at 11am CDT and did not receive a call. It was rescheduled for the next day at the same time and no call. If this is the way this process starts out god only knows how it proceed. #trainwreck

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed June 5, 2024

    I wish I would’ve read other reviews before signing up with Marble. Paid in full after my consult with the attorney they set me up with. 2.5 months later nothing has happened. I submitted all documents requested shortly after my consult. Have emailed several times and finally got a call at 8:30 pm on a Friday from the attorney rushing to draft up the documents before he went out of town. There were several errors and names misspelled. They charge you extra if you have to go to trial and they charge you extra for “add on services” that were discussed and I thought were included based on the initial conversation. They are a lawyer referral service who makes thousands of dollars off of you & pays the attorney a 1/4 of the fee they charge you. You’re better off finding a local lawyer and read their reviews.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Customer ServiceSales & MarketingPriceTimeliness

    Reviewed June 4, 2024

    What a nightmare! They charged me $49 upfront to talk to someone to take my info. I was supposed to received a call from an attorney in my area next day and it never happened. I was told by "Alex" "This is my direct line". No, it's a call center that tells you they will call back. No calls and no way to reach a real person. Smh....total scam. Now have to deal with filing a dispute on top of my original reason for calling. This is people's children or divorce filing at stake. Absolutely horrible.

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Sales & MarketingStaff

    Reviewed June 3, 2024

    Egregious disregard for taking their client's welfare into any consideration. They are the worst. When it came time to prep for trial they pressured me and threatened me I would be left out in the cold If I didn’t pay the $5,000 upfront. The final lap going to trial The sales Person said they would drop me. I liquidated assets. Wasting time for preparation. As a date got closer they didn’t have an attorney to help me in all of FT LAUDERDALE, FL, I was LEFT searching for representation SOLO. The charlatan slick sales person had pressured me every day for $5000. I confronted him, he said it's not his department. How could he sell an item that wasn’t available when it comes to representation in court?

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    Response from Marble Law

    We sincerely apologize for the inconvenience you experienced. While we regret that we were unable to assist you to your satisfaction, please be assured that your refund has been processed. Your experience is important to us, and we are continuously working to improve our services.

    Tech

    Reviewed May 23, 2024

    I should have done more research before signing a contract with this company. Buyer beware. I would not recommend this company as I ended up paying $2200 for a very generic draft of a divorce petition, that I could have printed myself from Rocket Lawyer. Total ripoff. The $2200 did not include filing, serving or attorney representation in court. Do not use this service. Save your money and hire a real attorney.

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    Response from Marble Law

    We’re sorry to hear about your concerns regarding pricing. We strive to be transparent about our fees and ensure they reflect the quality of service, benefits and expertise we provide.

    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed May 14, 2024

    I use Marble Law since September of 2022 for my 2 nieces' tourist visa. I spent $3,300 without any positive results, it seems like that I am waiting for nothing. I called them today and talked to someone, that told me that I have to pay another pay, if I want to know more information about my case. All I have asked was to send me a proof if they submitted all the paperwork to the immigration. They sent me a financial form instead and they didn’t even answer my question. It is very frustrating, I doubt if this law firm does exist and I got scammed for $3,300.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffLoan Process

    Reviewed May 11, 2024

    These people are the worst. I stated I needed an emergency hearing and additional relief. They said they can take care of everything. Once I am assigned a lawyer, that quickly changes. The lawyer (Ryan **, Esq. of Coral Gables, FL) was beyond unprofessional. He kept stating he knew the opposing party's attorney and that they were friends. That was the last I heard from him until I called Marble 2 weeks later and said I no longer want their services.

    The attorney reached out stating he had been confused about our last message. I replied, 'and yet after two weeks, you didn't bother to get any clarity. You ignore my calls and my email. I no longer want your services and I will be reporting you to the bar.' I no longer wanted this lawyer to represent me and he was very unprofessional attempting to intimidate me with the opposing party's counsel. I reach out to Marble again and every time I called about a refund, they hung up on me. They were going to charge me $3000+ for doing absolutely nothing in regards to my case. So thinking outside the box, I called the loan company they used and filed a complaint. The loan company denied them the funds. NEVER EVER USE MARBLE LAW. You'll have better luck doing your research and finding the right attorney for you.

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    Marble Law
    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Customer ServiceTechStaff

    Reviewed May 7, 2024

    Buyer beware. Their fees are absolutely ridiculous. Just go to a real attorney. Don’t make my mistake. Terrible customer service and they Once you sign the contract, they could care less about you and they will nickel and dime you to death. Everything is an extra. Stay away from them!!!!

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

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    TechPrice

    Reviewed May 5, 2024

    2000$ to fill out a fiance Visa and it came back from USCIS with my fiance's name misspelled 3 times. Then they have the audacity to try and charge an additional 600$ to fill out the RFE that was THEIR FAULT I got in the first place

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Staff

    Reviewed April 23, 2024

    Marble Law Firm is exceptional! They were professional, clear, and supportive throughout my legal journey. Their team made everything easy to grasp, making sure I felt confident. If you need reliable legal assistance, Marble is the way to go. Highly recommended!

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    Marble Law
    Response from Marble Law

    We're delighted to hear that Marble Law was able to assist you! Thank you for taking the time to share your positive experience. Our team is committed to providing excellent service and support to all our clients, and it's truly rewarding to know that we've met your expectations.

    Customer ServicePunctuality & SpeedOnline & AppRefunds & PayoutsTimeliness

    Reviewed April 22, 2024

    I was looking for H2B Immigration Services and received a call shortly after completing the online form. We scheduled the initial meeting for 7am the next day. I even planned to get to the office by 6:30am to ensure I was set up. At 6am I receive a text stating "sorry we missed you" and how they would reschedule our appointment. No one calls me but the appointment is rescheduled for the next day at 7am. Then it is canceled yet again. This time I reschedule the appointment for Friday at 8am. Guess what? No one shows. I try repeatedly to get the person who I initially spoke with but she was MIA. I did receive my initial consultation fee refunded but the point is that Marble's appointment process for their Houston office is inefficient.

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    Response from Marble Law

    Thank you for providing this feedback. We are sorry to hear that you did not have a great experience with us. Marble strives to have a smooth and seamless process to create an easy experience for our clients. Our client quality specialist will reach out to you to discuss your concerns.

    PriceBilling

    Reviewed April 19, 2024

    Horrible....negative stars!!! They charge 5000$ per motion, and it only required a video court appearance. No attempt of negotiation was even attempted. I mean why, with the bill running a tab. You can fire them, but you're already in court, and promises made. Walter ** was atrocious! His defense wasn't even allowed by the judge! Everything I added was dismissed and not pursued! I lost 80% of my house and 85% of my retirement! I paid over 8,000$ in cash to my ex also. Heed my warning, they are atrocious. I am bankrupt, and still want me to pay almost 1000$ monthly!

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    Response from Marble Law

    We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

    Customer Service

    Reviewed April 17, 2024

    I wouldn't know. Arranged a phone appt, twice. Text editor returned to confirm. Also received a welcome email. That was nice. No one responded. Third time a charm? I don't think so. All I need really is for a lawyer to review a legal document and explain it to me. Like I was four. I just need the facts of the matter to know what is in store. Not here, anyway. I'm moving on.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 15, 2024

    This has been the worst! The most inconsiderate "group" I have ever dealt with. Start off fee $49. Not a problem, then you get your attorney, oh my she was so promising and then I paid her! What a joke! We went to trial one time for a temporary custody hearing. 5 grand down the drain because apparently her job is now done and this team of Marble Law, well they did their job to. Just one trial, that my attorney lost, was not prepared, was almost late to that trial. After she was paid, messages were short. Nothing I say matters. They are inconsiderate of anything I say. And once that first ruling was done, now I can't even get in touch with the woman! Now they want me to pay for mediation and about 3 other things that they can't help with. Save your time, money and sanity and find a REAL attorney because everything about this has been a joke!

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Customer ServiceStaff

    Reviewed April 6, 2024

    Marble is not your average law firm. These guys are all about staying ahead of the game with innovative customer service that keeps you in the process and help you make decisions and feel confident every step of the way.

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    Marble Law
    Response from Marble Law

    We are delighted to hear that you were pleased with our communication throughout the process. Clear and prompt communication is a top priority for us, and we're glad it made a positive impact on your experience.

    Contract & TermsPricePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed April 5, 2024

    When you are desperate to find an attorney that will take a payment plan Marble Law is your go to. My experience started out well but it soon became apparent my lawyer was never prepared for trial. In fact he would ask me for all the details 2 days prior and then show up 10 minutes late for court. This became a repeated pattern and it took me several attempts to find a new lawyer. This was after my attorney cost me 5k dollars to fight a bogus contempt charge that could of been disputed had he answered the filing in time. I was also due a large refund at the end which took a month to received and was transferred to the wrong account. However if they need money they need it now and they set you up with basically a 3rd party subprime company to lend you money.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    StaffCommunication

    Reviewed April 4, 2024

    My time with Marble Law was amazing! They were super professional and had my back all the way. They always kept me in the loop, so I never felt lost. I totally recommend them if you need legal help. They're the real deal!

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    Marble Law
    Response from Marble Law

    We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we've met your expectations.

    Customer Service

    Reviewed April 4, 2024

    This place is a joke. It sounds all great but after you pay that 49.00 first consultation fee it's downhill. That's how they draw you in. The lawyer that called me was very rude and condescending. She would talk over me and cut me off. She claimed I didn't have a case but I clearly do. She just wouldn't stop talking to hear it. I will take my money and business elsewhere. Please don't waste your time. The good reviews have to be fake or people they have paid or know (friends).

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    Response from Marble Law

    We appreciate the feedback that you have provided and we apologize that you did not have a great experience with us. Our client quality team will reach out to provide additional assistance. Thank you.

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    Customer ServiceTechSales & MarketingPriceRefunds & PayoutsStaffHonesty & Transparency

    Reviewed April 3, 2024

    If we could leave a 0 star or less we would. We were told we would get results in our very difficult case. Come to find out the fine print said our attorney only had to show up for the hearing not actually do anything. Our attorney was always difficult to reach. We have had NO interaction with the paralegal we were assigned. We filed the initial paperwork and were charged 3200 dollars for the attorney to show up. She worked out case longer than contracted because we kept getting continuances.

    Our attorney had another attorney at our last hearing because she needed to step out. We were notified the day of just prior to entering the Zoom. Prior to the hearing my ex had filed another show cause full of lies which I proved to my attorney and we were ready to show the court. My attorney said that show cause of my ex's wouldn’t be heard at ours. Well the minute her attorney tried to bring it up at court, the stand in attorney who had no clue about our preparedness asked to drop our show cause if she would drop hers. Our show cause which we paid 3200 dollars for a marble attorney to represent us at that we filed. So we had yet another continuance however this time I lost visitations which we had won at previous hearing.

    The attorneys were ordered to choose a family therapist for me and my kids. They couldn’t agree. At this time my marble attorney wanted more money taking me to 6000 dollars. I have not been able reach her at this point at all to clarify what I’m paying for. They keep allowing this case to drag out getting no results. Now 1 month prior to my next hearing I have NO attorney. They’ve dropped my case. I cannot get ahold of the person to add funds so that my attorney wouldn’t drop me in the middle of negotiation with the other attorney. No one will give me answers other than reading my contact to me stating “they attorney was hired to show up to the first hearing nothing else”. IF THAT DOESN'T SCREAM SCAM ALL BY ITSELF IDK WHAT WOULD.

    They are just hired to show up. Not show up represent you and win. DO NOT HIRE MARBLE LAW it is a huge scam. They will just charge you for them to show up and don’t care about dropping you mid case if you don’t pay them more money when they determine they want more. They don’t care about winning your case. We would have paid less paying an attorney with a retainer and who may have actually cared about winning our case instead.

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    Response from Marble Law

    We appreciate you letting us know about your experience and we are sorry to hear we fell short. Our client quality team will reach out to you to see how we can help get you back on track as we strive for everyone to have a great customer experience. Thank you

    PriceRefunds & PayoutsStaff

    Reviewed April 2, 2024

    I had them for 7 months. I paid over 9k for a custody case and never seen my daughter or had a court date. Other lawyer I had I paid 3500 for same case should have went back to him. They said I paid for research strategy plans. I paid y'all to help me get my daughter.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

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    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed April 1, 2024

    I was asked to pay 50 dollars for one time consultation and was date and time scheduled for the call. I didn't get any call neither did they answer my call or refund my money. This is a fake company, Phone goes on answering machine, left several messages, no callback.

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    Response from Marble Law

    We appreciate you letting us know about your experience and we are sorry to hear we fell short. Our client quality team will reach out to you to see how we can help get you back on track as we strive for everyone to have a great customer experience. Thank you!

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed March 30, 2024

    Where do I start. I hired Marble Law back in Sept of 2023 to get my ex-wife to mediate 4000 dollars. A motion was drafted and filed October 2. The courts then filed an order November 1st to dismiss because nothing was being done between that time. Fast forward. We finally get a mediation date of Jan 31 so almost 4 months after I initially hired Marble Law. We agree on mediation but I'm told we cannot finalize the divorce because there's another order that must be consolidated with this order so I we go forward turns out the judge just transferred the case to the court where the other order so the motion to consolidate was unnecessary but you guessed it, I still get charged because they drafted the papers.

    My spouse wouldn't sign the final Decree so now I either have to wait til August for trial or get a motion to enter and a hearing to prove that is the last step. I pay for that service because hey I desperate to finalize this thing - lo and behold they are telling me it can take up to a week to draft some paperwork while other attorneys are telling me there's no way it should take this long to get your case proved up after the Mediation was settled and filed with the courts back on February 2. It's April and I'm still waiting on my attorneys to file the motion to enter even though they got the go ahead to. After I paid Marble Law to go forward with it an attorney reached out to me and said they would charge me a fraction of what Marble Law is charging and have my paperwork filed and request a prove up hearing the day I pay them.

    The only positive is apart from Kat ** the staff was very professional and courteous. Kat was rude and was very frustrated with me whenever I brought something to her attention I simply didn't understand. My advice is you may be desperate for your legal matter to be settled but there are better options than this place. If I could give them a negative star rating I would. I hired them back in September and I'm still waiting on a divorce that has no assets to divide or no spousal support to finalize. Quick to take your money but slow to work on your behalf. I have sought consultation to see if I should continue with Marble service. Everyone says the same thing, "They are overcharging you and there's no way your divorce shouldn't be final by now."

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    Marble Law
    Response from Marble Law

    We appreciate you letting us know about your experience and we are sorry to hear we fell short. Our client quality team will reach out to you to see how we can help get you back on track as we strive for everyone to have a great customer experience. Thank you!

    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed March 28, 2024

    They will waste your time by assigning Attorneys that don’t do anything for your case! You will wait and wait until you can’t anymore! Every call, every time you answer the same questions you are being charged! It is being deducted! In the end, even if they do not complete service, you will be charged the full amount as if they did! I am being charged for a divorce they never filed, never saw a draft! The day I decided it was a waste of time, and that it was a rip- off, they call saying they have a draft but it was never provided! So, I am being charged for something they never completed but for “benefits” “services”, "legal research". I provided everything they needed for a simple divorce without children, no property assets to divide! Don’t waste your time! Their refund policy is designed for them to keep it all even if they do nothing but talk on the phone and ask the same thing again!

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    Staff

    Reviewed March 25, 2024

    Marble has helped me many times. I keep going back and every time I do, I get surprised again at how amazing they are. I am so glad I found Marble. They have helped me through many challenges and I really appreciate all of their help

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    Marble Law
    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

    Staff

    Reviewed March 23, 2024

    I recently went through a divorce and after I went to a few law firms that didn't really help me, one of my friends led me to Marble and they really helped, understood, and worked with me through the whole process. I am very thankful for all of the help that marble gave me and I 100% recommend it.

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    Marble Law
    Response from Marble Law

    Thank you so much for leaving such an amazing review on how Marble has assisted during this difficult legal journey. Please do not hesitate to reach out if you need anything else from Marble.

    PriceStaffTransparencyHonesty & Transparency

    Reviewed March 22, 2024

    I recently went to Marble Law for some legal stuff...and man they blew me away. From start to finish, Marble Law was really top-notch. What really struck me was how much they care about people. Right from the get go, you could feel their passion for helping folks. The attorneys and support staff were genuinely empathetic and understanding. It did seem like they were just doing a job. One thing that really made a difference for me was their transparency with fees. None of that hidden fee or costs nonsense. The attorney's fees were for a flat fee, so you know exactly what you're getting into. No surprises and no stress, which is something I really needed with everything else that was going on in my life.

    Throughout the whole process, Marble showed they know their stuff inside out. The attorneys were really clear and made sure I understood every step of the way. But what really impressed me was their dedication. They weren't just handling my case; they were in it with me fighting for my rights. It's rare to find that kind of commitment these days. Long story short, Marble Law is the real deal. If you need of legal assistance and want a firm that really cares, Marble Law is where it's at. Huge thanks to Marble Law for making a challenging time a whole lot easier to navigate.

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    Response from Marble Law

    Our goal here at Marble is to always be as understanding and supportive of our clients, especially during a difficult time. We appreciate you leaving such a kind review! Please do not hesitate to reach out if you need anything else!

    Staff

    Reviewed March 22, 2024

    Marble Law made such a hard process so simple. My family is so grateful for the care and attention to detail marble provided me. My lawyer, James, was beyond experienced to handle my case and walked me through every step.

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    Marble Law
    Response from Marble Law

    Our goal here at Marble is to always be as understanding and supportive of our clients, especially during a difficult time. We appreciate you leaving such a kind review! Please do not hesitate to reach out if you need anything else!

    Reviewed March 21, 2024

    I've gotta say, I didn't have very high expectations but Marble really surprised me. They worked WITH me through the entire process rather than leaving me out/making me do everything. It was wonderful to work with their attorney. If you are looking for a good Law firm, marble is the way to go!

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    Marble Law
    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed March 20, 2024

    This has been an all-around horrific experience. I hired Marble Law to help me get 50/50 time sharing with my son. I paid for their services in the beginning of January. They didn't get anything filed until March. They waited so long that my ex was able to put my son into another school during this time. One which is over an hour drive for me. I don't even know how I'm going to be able to do 50/50 if I do get it. I've already paid much more than I would have had to pay a regular lawyer to handle my case and they won't even answer communication from my child's mother's lawyers. I'm having to respond to legal requests and offers when I have no idea what I'm doing.

    I had to work double overtime shifts for 3 months to save up enough money to hire them. Then they're performing services that they didn't say were needed when we first reviewed everything and expecting me to come up with thousands of dollars on the fly. I've had to finance more of their services. The court date is still 2 months away and I'm probably going to lose. So that's $6,000 completely wasted. I would never recommend this service to anyone.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Customer Service

    Reviewed March 19, 2024

    Legal battles can be stressful and confusing, But Marble completely transformed my experience. They're not your typical stuffy law firm. These guys are forward-thinking and innovative, and it shows in everything they do. Their entire structure is built to make everything as easy as possible, you start with a call with their offices about your case, and from there forward they take the wheel, assigning you a lawyer and establishing a legal plan.

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    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

    Staff

    Reviewed March 16, 2024

    I had the pleasure of working with Marble Law recently, and I must say, they exceeded my expectations. From the initial consultation to the resolution of my legal matter, their team was incredibly professional and knowledgeable. They kept me informed throughout the entire process and made sure I understood all my options. I highly recommend Marble Law to anyone in need of legal assistance.

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    Marble Law
    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

    StaffBilling

    Reviewed March 16, 2024

    Elite law firm that cares about you and offers an easy payment options to regular folks. Couldn't ask for a better case treatment. My paralegal was especially great and went above and beyond to make sure I understand my case.

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    Marble Law
    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

    Customer Service

    Reviewed March 15, 2024

    Upon seeking assistance from Marble Law, my hopes were dashed as I left feeling utterly disappointed and belittled. Initially reaching out in desperation for support regarding my son and my reputation as a mother, I found myself met with impatience and annoyance. Throughout the call, I felt hurried and dismissed, exacerbating my sense of inadequacy for wanting to advocate for my rights. To make matters worse, the lawyer on the line casually mentioned a personal connection with my ex-husband's legal representation, leaving me deeply unsettled and uncomfortable. This experience left me feeling invalidated and disillusioned with the legal process.

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    Marble Law
    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Staff

    Reviewed March 14, 2024

    Marble Law is hands down the best legal team out there. They took care of my legal matters with such professionalism and skill. Right from the start, they treated me like family and kept me informed at every turn. I felt completely supported throughout the entire process. If you're in need of legal help, Marble Law is the way to go.

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    Marble Law
    Response from Marble Law

    Our goal here at Marble is to always be as understanding and supportive of our clients, especially during a difficult time. We appreciate you leaving such a kind review! Please do not hesitate to reach out if you need anything else!

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    Customer ServiceStaff

    Reviewed March 13, 2024

    I must commend Marble Law for their exceptional service. From the moment I made my first phone call, I was greeted with warmth and professionalism. The team at Marble Law guided me through every step of my legal matter with expertise and clarity, leaving me feeling confident and supported throughout the process. Their dedication to achieving the best possible outcome for their clients truly sets them apart. I highly recommend Marble Law to anyone in need of legal assistance.

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    Marble Law
    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

    Contract & TermsPrice

    Reviewed March 10, 2024

    Came to Marble feeling not at ease about hiring a lawyer after doing so in the past on another issue. This time I got a referral to marble from a relative so felt better about starting my process. I was happy they charge a fix fee for the case so I can budget my expenses and know what to expect. My lawyer (Jerry) was attentive to my needs and we got a positive outcome. Will use again.

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    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

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    Elle increased rating by 3 stars.
    Customer ServicePunctuality & SpeedRefunds & PayoutsTransparency
    After a positive interaction with Marble Law, Elle increased their star rating on April 2, 2024.

    Updated review: April 2, 2024

    My experience with Marble Law started off rough, as my attorney took a long time to draft a prenuptial agreement, and did not explain legal language in plain terms. However, after I shared my poor experience with that attorney here, Marble contacted me and helped me resolve the situation. The second attorney I worked with was quick, communicative, and thorough. I was much happier with my experience after working with her, and I'm glad to be done with my prenup. I just wish that it did not take a bad review to get a satisfactory resolution from the company in the first place.

    Original Review: Feb. 27, 2024

    I hired an attorney through Marble Law for almost $2.5k to draft a prenup, which took two months. The language in the draft was confusing and required lengthy back and forth emails with an experienced attorney who was not clear in his explanations. Later counsel told me that the draft document appeared unenforceable, so I fired them and asked for a refund for poor quality work. They refunded me $600 of the original amount (paid upfront). So now I'm out $1,900 and two months of my time, and have to find a competent local attorney. My fiancé's lawyer drafted a much clearer and detailed draft in 2 days. Do NOT trust unbundled legal services as a business model, especially for a prenup. I'd never hired a lawyer before, so I was easy prey.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

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    Customer ServicePunctuality & SpeedStaffCommunication

    Reviewed Feb. 21, 2024

    I would not recommend Marble Law Firm to even my worse enemy! This is the worse law firm I've ever experienced. There's no communication whatsoever. When I paid a very heavy fee of $3500.00 to divorce my ex wife and protect my rights has a father I didn't hear anything from my attorney for the first 3 months! They were quick to take my money but never reached out for any support or guidance during my divorce case. Very unprofessional group that just wants your money. You're just another number to them. I never knew who was working on my case until I finally had enough and demanded answers. You'll be better off finding a lawyer on Craigslist than dealing with this crap. Highly don't recommend! RUN!

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    Response from Marble Law

    Your feedback is very important to us and critical to our company’s goal to provide quality and affordable legal care. We are sorry your experience did not reflect that and would like to reach out to you to discuss your concerns.

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    Sales & MarketingPricePunctuality & SpeedRefunds & PayoutsBillingRates

    Reviewed Feb. 18, 2024

    I paid over 8000 for an attorney to represent me my attorney did not finish my case at all. We have trial coming up but as soon as I paid off the money because they charge a flat rate they dropped me the next month saying the attorney quit and they couldn't get anyone else. But the attorney told me she was still working for them that they dropped me. They only gave me half the money back and they didn't even do anything! This place is a scam! They charge a flat rate so they can drop you and keep half the money without doing the work.

    If your case isn't going to be finished quickly and your payments will be paid off before your case is over then beware because as soon as they aren't going to get any more money from you they drop your case with no warning! You screwed over the wrong mother! I have already turned them into the BBB! And I won't stop until I receive a full refund or my case is finished correctly! I would never choose this place if you have a case that's important to you!

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    Response from Marble Law

    Your feedback is very important to us and critical to our company’s goal to provide quality and affordable legal care. We have asked our quality team to review your case file to make sure your concerns are addressed and discussed with appropriate team members.

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    Contract & TermsPriceRefunds & Payouts

    Reviewed Feb. 17, 2024

    Absolutely embarrassing and terrible service.

    1. They did not do what I paid them for on time. Because of this, I needed to find an alternative solution, costing me thousands of dollars.

    2. Despite not having completed any work, they refused to give me a full refund.

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    Response from Marble Law

    We are sorry to hear your experience did not reflect our goal of providing quality and affordable legal services. Your feedback is important to us and our client quality team will be reaching out to address your concerns.

    Customer ServiceSales & MarketingRefunds & PayoutsStaff

    Reviewed Feb. 16, 2024

    This company is a scam. I filed and then decided my husband and I would work it out. I immediately called within 3 weeks. I called attorney and customer service and cancelled their services. I have inquired about refund of my money. Not even all of the 3K as he did help file out paperwork. We did not go to court and my husband was not even served. The papers were mailed to our home. I was told by Marble they were only paying back the $49 fee and I owed the rest for services provided. I have asked several times for a list of services they provided that amount to 3K and yet to receive it. So sad but I will continue to fight for my money.

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    Response from Marble Law

    We understand that you have decided to withdraw as a client, and we apologize for any inconvenience this may have caused. We do not provide itemized bills as we charge per service not an hourly rate. We are currently reviewing your case file and will be reaching out to you with our findings and proper solution for this scenario.

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    Customer ServiceRefunds & Payouts

    Reviewed Feb. 14, 2024

    I've experienced extremely disappointing customer service over the years with this company, where my case was seemingly neglected. Despite numerous attempts, communication with my case worker was practically non-existent, with phone calls unreturned and emails taking weeks for a response. Additionally, the company's use of non-legitimate phone numbers has been concerning. I am currently attempting to secure a refund, which they claim to have processed, but it was not returned to my registered card and was also approximately $100 less than expected for the services they claimed to have provided. It's particularly disheartening to face such challenges as a veteran. This level of service is truly unacceptable.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Customer ServiceTransparency

    Reviewed Feb. 14, 2024

    Nothing like paying 4K for them to pretty much file paperwork. Two days before court I'm told if I want the attorney to attend our zoom hearing it will be an additional $1500. The whole process has taken over 9 months for an uncontested guardianship. Months would go by with no updates then the attorney would call and ask the same questions I had already answered. Overall it seems they take advantage of people. Thankfully I didn't choose the finance option they suggested where I would of paid an additional $2k. Would not recommend this company.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

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    Reviewed Feb. 8, 2024

    Documents submitted to court erroneously, rushed to submit emergency motion for custody knowing the child has been with me longer than 6 months and would need filed at my location, will never recommend.

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    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

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    Customer ServiceTechPriceRatesHonesty & Transparency

    Reviewed Jan. 26, 2024

    Marble Law is the worst service. You are honestly better off going with a real lawyer. They charge crazy prices. Hand you a contract that says a lawyer will appear up to 3 times and lie about what they will do for you. I did a petition to show rule cause. My lawyer ignored my wishes and put only monetary things in my document despite me saying numerous times I would like to see my ex husband address. Our child is non verbal and autistic and my ex was evicted so I had no idea where he would take our son weekends and he refused to tell me. My lawyer said they would include it and deliberately ignored my request. Told me at court we will ask for it then sent an email after saying services were complete. Further service requires more money. Please check out better business bureau ratings. I spent 3k on one petition and appearance. For that you can get a real lawyer.

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    Marble Law
    Response from Marble Law

    Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

    Customer ServiceStaff

    Reviewed Jan. 21, 2024

    The last 6 months have been very hard for me as me and my wife went through a divorce. The one good thing about it is that it helped me discover Marble Law. My attorney made the whole process so easy and I loved knowing what I was going to pay upfront. Let's just say I know who to call if I ever get sued.

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    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

    Staff

    Reviewed Jan. 9, 2024

    I set up an appt. with Marble Law Central Florida area via cell. The gentleman/Esquire that spoke with me was extremely helpful and knowledgeable. Unfortunately the company doesn't take my type of case and we could not do business. I must reiterate that he still helped me immensely with my questions and pointed towards the correct field of Attorney I needed.

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    Marble Law
    Response from Marble Law

    Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

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    Marble Law Company Information

    Company Name:
    Marble Law
    Company Type:
    Private
    City:
    San Diego
    State/Province:
    CA
    Country:
    United States
    Website:
    www.marble.co