Marble Law Reviews

I am uncertain of where to begin, as I am dismayed by my decision to engage with Marble Law. My experience with this entity has been characterized by deception within a professional context. The legal practitioners associated with Marble Law have displayed a lack of professionalism and a disregard for the welfare of their clients. I have devoted a significant amount of time pleading with my appointed attorney for assistance, to little avail.

Lowen **, the managing attorney, and this company at large are a greedy scam, they have zero compassion and will overcharge you for they never complete. The attorneys fail to respond to you or to file court paper properly or in a timely manner. And dealing with customer service and the financial department is outright fraud and offensive. Go absolutely anywhere else but here. MARBLE.COM IS A SCAM!!!!

Disappointed would be the understatement of the year. After paying over $7,000 over the course of 3 years I reached out back in April to talk about refinancing, which hasn't been an issue previously. They told me we will send it up to management and you will hear back from them soon. It's been 3 weeks and I'm now 2 payments behind because nobody I speak to is actually willing to help. Most of their customer service reps hardly understand what is being said to them. I was waiting to write this review until I heard back from the manager about paying off my balance, as I received an email about a settlement offer and they were willing to work with me to pay off the remaining balance.

They suck. Straight up. Will not talk to a human when you call and they SUB all their attorneys out. What kind of law firm does that. Then send in to many questions about why they will not help you and they dismiss you and keep your money. No itemized bill from them. Got new Real Lawyer. May have to sue them to get any info back. THEY SUCK. STAY AWAY. PS they make you put 1 star. Minus 10 from me.

I paid the $49 dollars yesterday and I Was suppose to get a phone today at 12pm from an attorney and it is currently 12:41 pm and still no phone call. I even called the person who took my payment of $49 and there was no answer there either. Currently still waiting for the call as we speak. Hoping for a positive outcome.

**Warning: Seek Independent Legal Advice, stay clear of Marble Law** I urge anyone considering legal services to seek assistance from an independent attorney. My recent experience has left me utterly disgusted and deeply disappointed in the pervasive greed and lack of ethics in the legal world. It is disheartening to see companies prioritize profit over providing genuine and quality services, particularly in critical life events.

I went with this law firm because it was recommended by one of my good friends. However, when I had the consultation with the attorney, he seemed very unsure about my case, and sounded like he did not want to take it, but then at the end of the consult, he said, he will take it reluctantly. After I paid $2600 he went over my case file and told me that my motion might get denied most likely and that there is not much that he can do to help me. So I requested a refund and only got $2100 back. So Marble law basically charged me $450 to tell me they cannot help me and then another 50 for the consult so I am $500 down the drain. All for nothing. This law firm is completely useless. DO NOT TRUST THEM!!!

I had scheduled a strategy session yesterday at 11am CDT and did not receive a call. It was rescheduled for the next day at the same time and no call. If this is the way this process starts out god only knows how it proceed. #trainwreck

I wish I would’ve read other reviews before signing up with Marble. Paid in full after my consult with the attorney they set me up with. 2.5 months later nothing has happened. I submitted all documents requested shortly after my consult. Have emailed several times and finally got a call at 8:30 pm on a Friday from the attorney rushing to draft up the documents before he went out of town. There were several errors and names misspelled. They charge you extra if you have to go to trial and they charge you extra for “add on services” that were discussed and I thought were included based on the initial conversation. They are a lawyer referral service who makes thousands of dollars off of you & pays the attorney a 1/4 of the fee they charge you. You’re better off finding a local lawyer and read their reviews.

What a nightmare! They charged me $49 upfront to talk to someone to take my info. I was supposed to received a call from an attorney in my area next day and it never happened. I was told by "Alex" "This is my direct line". No, it's a call center that tells you they will call back. No calls and no way to reach a real person. Smh....total scam. Now have to deal with filing a dispute on top of my original reason for calling. This is people's children or divorce filing at stake. Absolutely horrible.

Egregious disregard for taking their client's welfare into any consideration. They are the worst. When it came time to prep for trial they pressured me and threatened me I would be left out in the cold If I didn’t pay the $5,000 upfront. The final lap going to trial The sales Person said they would drop me. I liquidated assets. Wasting time for preparation. As a date got closer they didn’t have an attorney to help me in all of FT LAUDERDALE, FL, I was LEFT searching for representation SOLO. The charlatan slick sales person had pressured me every day for $5000. I confronted him, he said it's not his department. How could he sell an item that wasn’t available when it comes to representation in court?

I should have done more research before signing a contract with this company. Buyer beware. I would not recommend this company as I ended up paying $2200 for a very generic draft of a divorce petition, that I could have printed myself from Rocket Lawyer. Total ripoff. The $2200 did not include filing, serving or attorney representation in court. Do not use this service. Save your money and hire a real attorney.

I use Marble Law since September of 2022 for my 2 nieces' tourist visa. I spent $3,300 without any positive results, it seems like that I am waiting for nothing. I called them today and talked to someone, that told me that I have to pay another pay, if I want to know more information about my case. All I have asked was to send me a proof if they submitted all the paperwork to the immigration. They sent me a financial form instead and they didn’t even answer my question. It is very frustrating, I doubt if this law firm does exist and I got scammed for $3,300.

These people are the worst. I stated I needed an emergency hearing and additional relief. They said they can take care of everything. Once I am assigned a lawyer, that quickly changes. The lawyer (Ryan **, Esq. of Coral Gables, FL) was beyond unprofessional. He kept stating he knew the opposing party's attorney and that they were friends. That was the last I heard from him until I called Marble 2 weeks later and said I no longer want their services.

Buyer beware. Their fees are absolutely ridiculous. Just go to a real attorney. Don’t make my mistake. Terrible customer service and they Once you sign the contract, they could care less about you and they will nickel and dime you to death. Everything is an extra. Stay away from them!!!!

2000$ to fill out a fiance Visa and it came back from USCIS with my fiance's name misspelled 3 times. Then they have the audacity to try and charge an additional 600$ to fill out the RFE that was THEIR FAULT I got in the first place

Marble Law Firm is exceptional! They were professional, clear, and supportive throughout my legal journey. Their team made everything easy to grasp, making sure I felt confident. If you need reliable legal assistance, Marble is the way to go. Highly recommended!

I was looking for H2B Immigration Services and received a call shortly after completing the online form. We scheduled the initial meeting for 7am the next day. I even planned to get to the office by 6:30am to ensure I was set up. At 6am I receive a text stating "sorry we missed you" and how they would reschedule our appointment. No one calls me but the appointment is rescheduled for the next day at 7am. Then it is canceled yet again. This time I reschedule the appointment for Friday at 8am. Guess what? No one shows. I try repeatedly to get the person who I initially spoke with but she was MIA. I did receive my initial consultation fee refunded but the point is that Marble's appointment process for their Houston office is inefficient.

Horrible....negative stars!!! They charge 5000$ per motion, and it only required a video court appearance. No attempt of negotiation was even attempted. I mean why, with the bill running a tab. You can fire them, but you're already in court, and promises made. Walter ** was atrocious! His defense wasn't even allowed by the judge! Everything I added was dismissed and not pursued! I lost 80% of my house and 85% of my retirement! I paid over 8,000$ in cash to my ex also. Heed my warning, they are atrocious. I am bankrupt, and still want me to pay almost 1000$ monthly!

I wouldn't know. Arranged a phone appt, twice. Text editor returned to confirm. Also received a welcome email. That was nice. No one responded. Third time a charm? I don't think so. All I need really is for a lawyer to review a legal document and explain it to me. Like I was four. I just need the facts of the matter to know what is in store. Not here, anyway. I'm moving on.

This has been the worst! The most inconsiderate "group" I have ever dealt with. Start off fee $49. Not a problem, then you get your attorney, oh my she was so promising and then I paid her! What a joke! We went to trial one time for a temporary custody hearing. 5 grand down the drain because apparently her job is now done and this team of Marble Law, well they did their job to. Just one trial, that my attorney lost, was not prepared, was almost late to that trial. After she was paid, messages were short. Nothing I say matters. They are inconsiderate of anything I say. And once that first ruling was done, now I can't even get in touch with the woman! Now they want me to pay for mediation and about 3 other things that they can't help with. Save your time, money and sanity and find a REAL attorney because everything about this has been a joke!

Marble is not your average law firm. These guys are all about staying ahead of the game with innovative customer service that keeps you in the process and help you make decisions and feel confident every step of the way.

When you are desperate to find an attorney that will take a payment plan Marble Law is your go to. My experience started out well but it soon became apparent my lawyer was never prepared for trial. In fact he would ask me for all the details 2 days prior and then show up 10 minutes late for court. This became a repeated pattern and it took me several attempts to find a new lawyer. This was after my attorney cost me 5k dollars to fight a bogus contempt charge that could of been disputed had he answered the filing in time. I was also due a large refund at the end which took a month to received and was transferred to the wrong account. However if they need money they need it now and they set you up with basically a 3rd party subprime company to lend you money.

My time with Marble Law was amazing! They were super professional and had my back all the way. They always kept me in the loop, so I never felt lost. I totally recommend them if you need legal help. They're the real deal!

This place is a joke. It sounds all great but after you pay that 49.00 first consultation fee it's downhill. That's how they draw you in. The lawyer that called me was very rude and condescending. She would talk over me and cut me off. She claimed I didn't have a case but I clearly do. She just wouldn't stop talking to hear it. I will take my money and business elsewhere. Please don't waste your time. The good reviews have to be fake or people they have paid or know (friends).

If we could leave a 0 star or less we would. We were told we would get results in our very difficult case. Come to find out the fine print said our attorney only had to show up for the hearing not actually do anything. Our attorney was always difficult to reach. We have had NO interaction with the paralegal we were assigned. We filed the initial paperwork and were charged 3200 dollars for the attorney to show up. She worked out case longer than contracted because we kept getting continuances.

I had them for 7 months. I paid over 9k for a custody case and never seen my daughter or had a court date. Other lawyer I had I paid 3500 for same case should have went back to him. They said I paid for research strategy plans. I paid y'all to help me get my daughter.

I was asked to pay 50 dollars for one time consultation and was date and time scheduled for the call. I didn't get any call neither did they answer my call or refund my money. This is a fake company, Phone goes on answering machine, left several messages, no callback.

Where do I start. I hired Marble Law back in Sept of 2023 to get my ex-wife to mediate 4000 dollars. A motion was drafted and filed October 2. The courts then filed an order November 1st to dismiss because nothing was being done between that time. Fast forward. We finally get a mediation date of Jan 31 so almost 4 months after I initially hired Marble Law. We agree on mediation but I'm told we cannot finalize the divorce because there's another order that must be consolidated with this order so I we go forward turns out the judge just transferred the case to the court where the other order so the motion to consolidate was unnecessary but you guessed it, I still get charged because they drafted the papers.

Marble has helped me many times. I keep going back and every time I do, I get surprised again at how amazing they are. I am so glad I found Marble. They have helped me through many challenges and I really appreciate all of their help

I recently went through a divorce and after I went to a few law firms that didn't really help me, one of my friends led me to Marble and they really helped, understood, and worked with me through the whole process. I am very thankful for all of the help that marble gave me and I 100% recommend it.

Marble Law made such a hard process so simple. My family is so grateful for the care and attention to detail marble provided me. My lawyer, James, was beyond experienced to handle my case and walked me through every step.

I've gotta say, I didn't have very high expectations but Marble really surprised me. They worked WITH me through the entire process rather than leaving me out/making me do everything. It was wonderful to work with their attorney. If you are looking for a good Law firm, marble is the way to go!

This has been an all-around horrific experience. I hired Marble Law to help me get 50/50 time sharing with my son. I paid for their services in the beginning of January. They didn't get anything filed until March. They waited so long that my ex was able to put my son into another school during this time. One which is over an hour drive for me. I don't even know how I'm going to be able to do 50/50 if I do get it. I've already paid much more than I would have had to pay a regular lawyer to handle my case and they won't even answer communication from my child's mother's lawyers. I'm having to respond to legal requests and offers when I have no idea what I'm doing.

Legal battles can be stressful and confusing, But Marble completely transformed my experience. They're not your typical stuffy law firm. These guys are forward-thinking and innovative, and it shows in everything they do. Their entire structure is built to make everything as easy as possible, you start with a call with their offices about your case, and from there forward they take the wheel, assigning you a lawyer and establishing a legal plan.

I had the pleasure of working with Marble Law recently, and I must say, they exceeded my expectations. From the initial consultation to the resolution of my legal matter, their team was incredibly professional and knowledgeable. They kept me informed throughout the entire process and made sure I understood all my options. I highly recommend Marble Law to anyone in need of legal assistance.

Elite law firm that cares about you and offers an easy payment options to regular folks. Couldn't ask for a better case treatment. My paralegal was especially great and went above and beyond to make sure I understand my case.

Upon seeking assistance from Marble Law, my hopes were dashed as I left feeling utterly disappointed and belittled. Initially reaching out in desperation for support regarding my son and my reputation as a mother, I found myself met with impatience and annoyance. Throughout the call, I felt hurried and dismissed, exacerbating my sense of inadequacy for wanting to advocate for my rights. To make matters worse, the lawyer on the line casually mentioned a personal connection with my ex-husband's legal representation, leaving me deeply unsettled and uncomfortable. This experience left me feeling invalidated and disillusioned with the legal process.

Marble Law is hands down the best legal team out there. They took care of my legal matters with such professionalism and skill. Right from the start, they treated me like family and kept me informed at every turn. I felt completely supported throughout the entire process. If you're in need of legal help, Marble Law is the way to go.

I must commend Marble Law for their exceptional service. From the moment I made my first phone call, I was greeted with warmth and professionalism. The team at Marble Law guided me through every step of my legal matter with expertise and clarity, leaving me feeling confident and supported throughout the process. Their dedication to achieving the best possible outcome for their clients truly sets them apart. I highly recommend Marble Law to anyone in need of legal assistance.

Came to Marble feeling not at ease about hiring a lawyer after doing so in the past on another issue. This time I got a referral to marble from a relative so felt better about starting my process. I was happy they charge a fix fee for the case so I can budget my expenses and know what to expect. My lawyer (Jerry) was attentive to my needs and we got a positive outcome. Will use again.

My experience with Marble Law started off rough, as my attorney took a long time to draft a prenuptial agreement, and did not explain legal language in plain terms. However, after I shared my poor experience with that attorney here, Marble contacted me and helped me resolve the situation. The second attorney I worked with was quick, communicative, and thorough. I was much happier with my experience after working with her, and I'm glad to be done with my prenup. I just wish that it did not take a bad review to get a satisfactory resolution from the company in the first place.

I would not recommend Marble Law Firm to even my worse enemy! This is the worse law firm I've ever experienced. There's no communication whatsoever. When I paid a very heavy fee of $3500.00 to divorce my ex wife and protect my rights has a father I didn't hear anything from my attorney for the first 3 months! They were quick to take my money but never reached out for any support or guidance during my divorce case. Very unprofessional group that just wants your money. You're just another number to them. I never knew who was working on my case until I finally had enough and demanded answers. You'll be better off finding a lawyer on Craigslist than dealing with this crap. Highly don't recommend! RUN!

I paid over 8000 for an attorney to represent me my attorney did not finish my case at all. We have trial coming up but as soon as I paid off the money because they charge a flat rate they dropped me the next month saying the attorney quit and they couldn't get anyone else. But the attorney told me she was still working for them that they dropped me. They only gave me half the money back and they didn't even do anything! This place is a scam! They charge a flat rate so they can drop you and keep half the money without doing the work.

Absolutely embarrassing and terrible service.

This company is a scam. I filed and then decided my husband and I would work it out. I immediately called within 3 weeks. I called attorney and customer service and cancelled their services. I have inquired about refund of my money. Not even all of the 3K as he did help file out paperwork. We did not go to court and my husband was not even served. The papers were mailed to our home. I was told by Marble they were only paying back the $49 fee and I owed the rest for services provided. I have asked several times for a list of services they provided that amount to 3K and yet to receive it. So sad but I will continue to fight for my money.

I've experienced extremely disappointing customer service over the years with this company, where my case was seemingly neglected. Despite numerous attempts, communication with my case worker was practically non-existent, with phone calls unreturned and emails taking weeks for a response. Additionally, the company's use of non-legitimate phone numbers has been concerning. I am currently attempting to secure a refund, which they claim to have processed, but it was not returned to my registered card and was also approximately $100 less than expected for the services they claimed to have provided. It's particularly disheartening to face such challenges as a veteran. This level of service is truly unacceptable.

Nothing like paying 4K for them to pretty much file paperwork. Two days before court I'm told if I want the attorney to attend our zoom hearing it will be an additional $1500. The whole process has taken over 9 months for an uncontested guardianship. Months would go by with no updates then the attorney would call and ask the same questions I had already answered. Overall it seems they take advantage of people. Thankfully I didn't choose the finance option they suggested where I would of paid an additional $2k. Would not recommend this company.

Documents submitted to court erroneously, rushed to submit emergency motion for custody knowing the child has been with me longer than 6 months and would need filed at my location, will never recommend.

Marble Law is the worst service. You are honestly better off going with a real lawyer. They charge crazy prices. Hand you a contract that says a lawyer will appear up to 3 times and lie about what they will do for you. I did a petition to show rule cause. My lawyer ignored my wishes and put only monetary things in my document despite me saying numerous times I would like to see my ex husband address. Our child is non verbal and autistic and my ex was evicted so I had no idea where he would take our son weekends and he refused to tell me. My lawyer said they would include it and deliberately ignored my request. Told me at court we will ask for it then sent an email after saying services were complete. Further service requires more money. Please check out better business bureau ratings. I spent 3k on one petition and appearance. For that you can get a real lawyer.

The last 6 months have been very hard for me as me and my wife went through a divorce. The one good thing about it is that it helped me discover Marble Law. My attorney made the whole process so easy and I loved knowing what I was going to pay upfront. Let's just say I know who to call if I ever get sued.

I set up an appt. with Marble Law Central Florida area via cell. The gentleman/Esquire that spoke with me was extremely helpful and knowledgeable. Unfortunately the company doesn't take my type of case and we could not do business. I must reiterate that he still helped me immensely with my questions and pointed towards the correct field of Attorney I needed.

This place is a crook. I paid in full from the start and was left with no communication. After a month AND HALF of waiting I asked for a refund. They hurried up and filed my paperwork. DO NOT USE MARBLE.

I had the privilege of working with Marble Law Firm for my legal family case, and I couldn't be more glad they were the ones representing me. Their team displayed professionalism and expertise, guiding me through every step. Their commitment to transparency and affordability was commendable. No unexpected costs or surprises, just peace of mind. Highly recommended for exceptional legal assistance without any cost surprises.

I highly recommend Marble Law Firm for their exceptional handling of my custody case. I was pleasantly surprised by how well they utilize technology (such as their user-friendly app) to simplify the entire process and keep me well-informed every step of the way. Their constant updates and attention to detail truly exceeded my expectations. If you require legal assistance, I highly recommend Marble Law.

I am facing some issues with Marble Law and their deceptive advertising practices. I may either go to jail for breach of contract or I can be held in contempt of court for breaching the contract. Or I can lose my child over the negligence that I suffered from my case. It seems that they have misrepresented it the nature and quality of their services, as well as fail to provide the necessary support and assistance for me and my situation.

I’m so sorry I had to even go this route as far as a review. At first everything seemed well. I got a great attorney that kept in touch with me, we had to go. The route to serve my daughter publicly like through a newspaper, so I paid an additional 1,500 I believe it was, I signed something through docusign, then a few days later I was emailed that I was assigned a new attorney, it’s been silent since, I’ve called multiple times due to the fact my grandson's dr is requesting custody paperwork before seeing him, I feel this whole system is a scam, & my grandchild’s health is being NEGLECTED & there’s nothing I can do about it.

They Disappeared once I paid them and gave me the worst attorney known to mankind Rholanda ** in Houston Texas, who also Disappeared once she was paid. Their salesman sold me services they would not complete, so he flat out lied and his manager backed him up. I ask for a refund other than the filling cost and nope. Avoid this company at all cost and get a real lawyer.

I was highly impressed with Marble Law's tech-driven approach. From reaching out till the case was closed, their technological solutions truly eased things for me, from filling forms to smooth communication with my legal team. Appreciate their efficiency and professionalism! Keep on going.

I wanna thank Casey my lawyer and the whole Marble team for the human approach which made a tough legal situation more bearable. My questions were always answered and I was updated as much as I needed during the whole process. My decision to work with Marble wasn't intuitive since this concept is new to me, but I'm very glad to have chosen them and I'm very pleased with the results.

From my own personal experience, STAY AWAY from MARBLE LAW FIRM!!! Stay away from this company. Took my money, had me fill out online forms, assigned a lawyer, but that was it. I paid in full in Sept. 23, it is now Dec. 23 with no court date, no word on what they are doing. Not even a hello that they did receive my forms. They have an online portal showing they received my forms, but no personal contact stating anything. Worst, is that I have left phone messages, they do not answer their phone, and have yet to get a call back. Going on a couple months now. I left messages stating I wanted a new attorney assigned as the one they assigned has not returned calls after initial contact. This is costing me 2500 dollars a month each month we do not get into court. Check their BBB reviews. Their level of service is falling fast. Over 300 complaints this year alone. All I can say at this point is to STAY AWAY from this firm.

Marble Law simplified my immigration process with their tech-savvy solutions and advanced approach. Real-time updates and clear communication made the journey very smooth. Their expertise in immigration law is commendable. Highly recommended!

Marble Law handled my family dispute with grace. The fixed pricing removed financial uncertainties, and the humane touch made me feel heard. Their use of technology streamlined the process, turning chaos into clarity. Thank you Marble Law for the best handle to my situation.

I paid $49 for consulting fee for the following week. I called the next day to cancel. Cancellation was at least 6 days prior to the meeting. No refund or calls back. Accounting only has voicemails. Do they really need my $49 dollars? If this is how they want to work, I would not trust them with my legal business. Donna H.

These people runied my life. Started in 2021. I must have given them all my information, no less than 10 different times. My 1st attorney mishandled and ghosted my case so bad, they decided to work on my case Pro Bono so I wouldn't complain. I got my 2nd lawyer and he was a ghost too. He was supposed to file contempt against my ex but refused because 'it's only a few dollars and it will upset the Judge" REALLY? This firm's non caring has my ex in over 3k in arrears in Alimony and close to 10k in Child support...But filing contempt was too much. I'm STILL trying to get my share of the marital assets and this firm left me high and dry. Time for the CA Bar to take my case. And Marble Law has watchdogs on this site. Unless you guys are going to fix it, DO NOT ** me here on this site.

I hired this company as a disabled veteran with a limited income. I can’t work. I hired them to help with an out-of-state child support case over a year ago. They still haven’t filed a petition that I hired them for. So I did a stop payment at the bank. As soon as I did that they tried to start the petition after I told them I no longer wish to work with them. They called me from a number that has been disconnected and they refuse to refund my money. I’m a poor disabled veteran who can’t work and this company, Marble Law along with Andrea ** are trying to rob me of 3000$. They haven’t done anything. This place is fraud!!!

So I left a review for them already and told like to revise it. They aren't a scam. My attorney did wind up doing the job I hired her for. Yes some mistakes were made and yes you should be cautious. Make sure you actually interview them when they call. My attorney got the job done. I did have to have her redo the paperwork several times because she just was not listening but in the end she finished what we set out to do. I asked for a new attorney and they didn't get me one, but that could have been avoided if I had gotten a better feel for the situation in advance.

If something goes wrong, it's very hard to get them to correct it so I would suggest making payments even if you can afford the upfront 1 time payment. Also, I know leaving a bad review helped with having them get my case straightened out, so it you wind up with trouble, leave a review.

I don't know about any other attorneys, but I'm sure they'll be better than Samuel Q. **.. He literally played for the other team. Doesn't return text messages or calls.. He emailed a judge order without the attachment. I told him there was no attachment in the email and he never responded. Pro se is better than choosing Samuel **.. My daughter was literally going through a crisis and he showed no empathy or drive to help me help her.

I signed up with Marble over a year ago in hopes of getting a divorce. I used the payment plan, paid off my bill early. I believe I received one email from them after asking about my case several times. That was almost a year ago. I just received a random email from them just recently saying that they no longer work in my state. I'm like what?!?! I need my money back immediately, I can't believe I wasted so much time thinking these individuals were working on my case. They have been doing nothing but spending folks' money. No work is being done. I'm disgusted with these folks...Just disgusted.

If you are in hard-working, American, looking for justice and searching for legal help, this is the wrong place. These people are thieves. They literally need to be in jail. As of today, I have an active lawsuit against Marble Law firm. This law firm is literally going to hell. From sky. To Josh. And I was never allowed to speak to Brandnt. Paid $1050 for a minute phone call and never heard from the attorney again. We have everything documented. We asked for a refund, they gave us $300 back. Literally went in to the negative because my family was in need of a good lawyer, but this turned out to be a nightmare. Literally had to feed my family Ramen noodles for 2 1/2 weeks because I went in the negative paying this attorney fee. But thanks, to our, Lord and Savior Jesus Christ. Lawyers jumped on this situation right away. And made sure that Marble Law firm will pay for their actions. Do not be fooled by these people, do not give them one dime of your money.

This company is a scam. No response, no help. They will take your money without providing any service and then you will have to fight them to get a refund. I hired them to get custody of my son. They did nothing for me other than lie and ignore my calls. Then when I realized I needed a real lawyer I requested a refund and still haven’t gotten it. This is infuriating because they had no problem taking the money, this is my life. I am fighting for my son and they are holding on to my money when I can use it to hire a real attorney. This business needs to be shut down immediately! People work too hard for money to be scammed especially when it’s over family matters.

I signed up for legal representation in 2022 on a payment plan. I lost my job and communicated that I couldn’t afford to pay until I started my next job in September. At first, they would respond via text with no issues. Then, I received a text saying I wasn’t responding so I called left a message and sent a text. Now, I received an email saying I was no longer represented. I wanted to continue with my case so I called several times since to speak to someone again regarding my issue. Still no reply…unprofessional.

Would not recommend to nobody. Signed up for service 9/6/23. Decided to end service on 9/13/23 after reading other reviews and how awful they are. Service was for immigration so they told me they'll keep my deposit of $450 and no work was completed or applications submitted to immigration whatsoever, my advice is to stay clear of this shady business. Read the reviews on Google and you'll see why I choose to cancel my service with them. Consumer beware and stay away from this company.

I hired Marble because it seemed that they were flexible as far as affordability to have legal representation. I did not get detailed information of how services would be provided for me. The lawyer that was assigned to me was not informative, and was not available when I needed them just for questions while going through my quarrelsome divorce and my attorney quit the law firm before I could get to mediation and I never received representation before going into mediation. Never really got great instructions on how to proceed through my divorce.

Signed up in July to help finish an uncontested stepparent adoption. First attorney ghosted me and never responded to my several contact attempts. Second attorney seems to be doing the same thing. Something that was supposed to take a "couple of weeks" has gone on 3 months now. In the process of trying to cancel and get a refund. I hope it doesn't go as poorly as getting services has gone, but I have very little hope.

I hired Marble Law for my ongoing divorce to keep my stress level low and so far, it has been a nightmare. After the first consult in April 2023 the finance section was quick to reach out and charge me $4K for services which I gladly agreed upon. They assigned me a lawyer (Sydney **) recently graduated from school (2 years), first red flag, who is completely unexperienced, lacks basic professional etiquette and horrible or nonexistent communication skills. I tried to work with her but no luck.

A Nightmare of Inefficiency and Delay - Avoid Marble Law Firm! I had the unfortunate experience of dealing with Marble Law Firm recently, and I must say that it was nothing short of a complete disaster. If I could give them zero stars, I would. From start to finish, their lack of responsiveness and snail-paced legal proceedings were beyond infuriating.

Just a bad law firm. Both lawyers assigned to me never responded in a timely manner. Any estimated time to respond (72 hours) was well exceeded. Took one of them over a month to reach back to me after several attempts. My case never moved past planning. The first lawyer just up and left their firm, leaving my case abandoned. No prior notification, no heads up from him. Marble's solution was to offer another lawyer or the option for me to cancel the contract (no refund offered for the initial $1200 paid). The second lawyer assigned is doing the same thing and not responding. Even the people at Marble admitted the second lawyer wasn't responding to them. They should admit things fell through and refund the money so I can at least hire a lawyer that wants the case.

After waiting time and time again and through two different attorneys of theirs nothing was ever completed. After several explanations of what was needed still attempted to file the wrong items. Attorneys don't return calls and you constantly have to chase your tail with them. Quick to take your money but horrible at delivering any results. After 7 months deal waiting and waiting asked for a refund and still got the run around. Finally agreed to refund and they stated "someone" would call to finalize results and complete refund in 7-10 days. No one ever called. Just received an email stating the refund would process 7-10 days. 21 days later still no refund and impossible to get anyone on the phone. Incentive, horrible service, on a legal matter that was dragged out over 7 months with no resolution. Would never recommend.

Issue resolved from company.

This is the most unresponsive and unprofessional law firm. Dealing with their customer service is the most challenging part. With the lack of communication with attorneys and paralegals and the bare minimum of help from customer service, take your money elsewhere. You will wait 1-3 business days for any concern, then never receive a call. Then when you call back, it’s another 1-3 business days, and the circle repeats. I constantly call about the same issues and get the same cookie-cutter answer. No supervisor can help, and customer service is the only number not to receive help. It may be affordable, but you get what you pay for. Take your money to a more professional firm because Marble Law is anything but professional. You already deal with many stressors needing legal help, but dealing with this company makes it 100 times worse. Why pay your good money to these people so that they can add to your headache?

I have a custody case involving my son who is in great danger. 3 months after my initial talks with the attorney, nothing has been filed. I requested my money back via email and phone call and still have not heard from them at all. When they wanted my money they sure as heck called me back to back. Now I can't get anyone in reference to my refund so that I can hire a competent attorney. One girl there told me they don't even handle the financial part and that it's handled by a whole other company called Genesis? There had says that they will work with anyone's budget but when we went to make the down payment, they ran a hard credit check and used our credit but never told us about it! I will be reporting this to the bar.

I needed an attorney for a custody/ divorce/ assault case. A lot of my information was incorrectly entered at intake, I was told an attorney would represent me in court and now I can't get anyone to return my messages. When I read the agreement, it stated that I would be responsible for actually serving the other party, I called for verification and was told they would. Now, it's very understood that it's what's on the paper that counts, right?! Then when I asked about representation, I was told that if I needed it, there would be a video call. Since covid restrictions have been lifted, this is not acceptable in our court. I could not get an answer or a return call, so I called privately and was told that I would be reimbursed. Nothing! I'm sorry, this may not seem like a big deal to you, but it's my child. And I would like my money since you clearly have done nothing. Thank you!

I contacted Marble Law online and requested legal representation, and advice. Marble law responded by email with an initial call set up at a specific time and date. When the time came for their phone call to me, I immediately received an email from Marble Law Stating that I missed my call from them, when in fact no one from Marble Law contacted me at my given direct phone number at the specific time as in their email to me. Nor did they respond by email. I responded that no one from Marble Law contacted me. Two days later, Marble Law contacts me by email, stating they have made several attempts to contact me regarding my legal matter. I am stating, that NO one from Marble Law has contacted me directly. No email, no follow up phone call or any correspondence other than computer generated generic responses.

I hired Marble Law because I need an attorney for my family child support case, and I did not have the money upfront for an attorney. Marble Law offered me to be able to pay a down payment and make payments towards a loan. Being desperate, I agree and started on an almost 5,000 loan. They placed me with an attorney who sold me from day one. He was unprofessional, during trial he was unprepared, all the evidence I gave him he did not use. He called me my ex wife names during trial. The questions I asked him to ask he didn’t. He dropped the ball in court.

They said this would be a pay as you go for each step through the process of the divorce. The first month with them I was hounded with calls to write them a good review. First, it was the filing of the divorce and serving the papers $2500. With a small down payment they hooked me up with a loan for the balance. Then they finally assigned me an attorney who called me for details, once. The papers were filed and my husband was served. I received an email that he had been served and a copy of the papers.

The representative that I talked to is Michelle **. She is very helpful and professional. She assisted me to process my payments and resolved all my issues. She is awesome. All my inquiries have been answered.

Marble Law is a law firm that should be shutdown and prosecuted for its lies and false claims of how they will represent you. I was looking for new legal representation on a custody case that was already in progress for nine months. My first lawyer I hired for $2500.00, started my case and worked for months on that 2500.00 before that money ran out and they wanted more. With my case still not any farther than from where we started, I decided to seek new counsel.

I contacted Marble due to my ex being a bad person to our kids. I signed up for the temporary orders hearing representation. Lawyer got a continuance, and now almost 5 months later, I've been ghosted by seemingly everyone, and no one will help me or tell me what's happening, nor will they give me a refund. They've said my 2024 hearing is already completed and they want me to sign up and pay more for other services. They've failed my children, and the entire team keeps dropping the ball. I want a refund and to move on from this scam.

I thought this was going to be an amazing service because attorneys are very expensive so who wouldn't take advantage of a payment plan for legal help? You get what you pay for. I haven't heard from my legal person in about a month. He contacted me to ask me questions, I answered him and when I reached out for status, I found out he was gone on vacation. He left notes saying he filed paperwork but when I went online to check, nothing was filed. I can't get a straight answer or update from anyone. This is frustrating and I am faithfully being charged every month but not getting any help from anyone. I wouldn't recommend this service. It sounds great initially but the service is horrible.

Updated on 03/07/2024: First of all, I wrote a review previously that has been held up for the company response. I will save the full rant on that. The short of it is: I have custody of my child in VA and her mother lives in IL. Trying to get a custody case opened in my state, I employed Marble to get the ball rolling. That was an experience in and of itself: weeks without updates from my legal team, the lawyer they selected was impossible to get in touch with, and it took them 3 months just to send paperwork to the courthouse to be filed. The cases ended up needing to be heard in IL, and I was told by my paralegal that I would be receiving a full refund for services.

I was sold on the services, and like that I committed to their process. But Just like any other law firm, they refuse to call back or answer their phones. You pay for their time but they do not work for their time. No call backs. I have court next week. I guess I will take my pants off before I enter the courtroom.

My experience with this law firm was not the best at all. The lawyer they assigned me to (Rachelle **) never gave me the time to tell her my situation before my pre-trial. Every time I would call her she had something going on with her mother, I gave her the benefit of the doubt because I know she has a personal life too but she never gave me her time. I was able to talk to her for 30 minutes before our hearing and that's it. She had me running around trying to print out evidence 30 minutes before we had to be there. She flat out asked me to deny something that I didn't want to deny because I didn't want to look like a dishonest person in court. She told me to trust her and I couldn't because I knew she didn't know the whole situation and I didn't want to look dumb in court. The court and all that was going to happen was never fully explained to me so I had no idea what was going to happen, then they requested another $6,500 to go to trial.

I contacted Marble Law to help with a divorce. Once I did they was great until The dishonesty came. You have to be able to trust in your team, To lie straight to your face and make excuses don't seem to be the way to start a case. Verify & Check what they tell you.

I am updating this to a four star. Since it was resolved completely to my satisfaction. I am not giving it a five star for the following I believe fair reasons. I had to make a public review to get this expeditiously handled. I must have slipped through some cracks they have. They did completely make me whole again and the company was for the most part, aside from my one issue, easy to do business with. Had my services been setup and rendered correctly with the attorney I believe it would have been a five star experience. Use your initial talk with the attorney wisely and read what they submit to Marble. Thank you Marble for doing the right thing.