The Standard Insurance Company

The Standard Insurance Company

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Overall Rating2.1 out of 5
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About The Standard Insurance Company

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The Standard Insurance Company Reviews

ConsumerAffairs has collected 125 reviews and 60 ratings.

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Page 1 Reviews 0 - 10
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Customer Service

Reviewed Aug. 24, 2023

They will short you the money coming to you. They will not send you the forms you need. When you call them they tell you someone will call you back within 24hrs. No one calls. They get zero. This is the second time, in 2 years same thing exactly.

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Customer Service

Reviewed July 28, 2023

I was laid off from my job. I requested a disbursement of $6500.00 in savings. The Standard sent me looking for my funds at Fidelity and then at ADP. They claim my funds are transferred to another company and it may take months. Customer service and the manager were totally clueless and could care less about the client. Would never recommend this company, even to my enemies. I cannot get my contributions, unreal!

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    Reviewed June 1, 2023

    I'm recovering from a stroke, but every 2 or 3 months they send a form asking if I watch TV, read or write, did I graduate, etc. How many times do you need this information, light bulb... It's not going to change, I think it's all about trying not to pay folks. Medical background lol... The same as the last 8 time you asked. Did you ever consider that each time you have people filling out this game, it's creating a doctor's bill, and the money you give, don't cover the bills we have, I understand the keeping them informed, they act like they paying you out of their own pocket. STAY AWAY, keep your sanity...

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    Reviewed April 21, 2023

    This company will do anything to not pay claims. This is the second accident claim that I have made with them that has been denied. Their reviewers will find any reason - even if it a bogus one - to deny a claim. As a woman in my 60s, yes I have some arthritis in my knees...but there is no correlation between a fall off a scooter, arthritis and a torn meniscus in the knee. My doctor confirmed that and it is just common sense. A previous claim was denied on an ankle surgery since my ankle had been surgically repaired six years ago. A total waste of money. If I could cancel right now I would but I have to wait until my employer's open enrollment at the end of the year. If your employer offers this company, save your money and do not enroll.

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    Reviewed Jan. 16, 2023

    My short and long term disability was canceled due to being hospitalized for one week in 2019. I had coverage but never used it. My sick leave covered my time out of work. Unfortunately, I was informed last year they canceled my insurance. I called to appeal the decision, and, the call went to someone whom I couldn’t understand with the thick accent. I applied again this year, and was asked to submit information. The information on the form that I provided was truthful. I had COVID in 2022. They added that as another reason to deny my request for disability insurance. I read the reviews below, and I’m lucky this company made the decision for me. I don’t recommend this company. Good luck to the unlucky person that has same experience as I did this year.

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    Customer ServiceCoverage

    Reviewed Sept. 5, 2022

    This disability Insurance is a total waste of money. I did get a small, very small amount of money every month. Not enough to buy groceries much less medication. Once I got approved for SS I had to pay back every penny and they are still harassing me. It looks like I will have to call my attorney.

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    CoverageSales & MarketingStaffProcess

    Reviewed June 16, 2022

    Absolutely criminal-deceitful. No one on this planet except someone insane, comatose or on their deathbed could meet their definition of disabled. This insurance has been paid for out of hard-working money over 15 years in expectations that it would be available when needed. They evaluate you over a piece of paper - no real doctor is looking at you and they don't take into consideration the doctor(s) you have been to or medical records. It is truly a scam, don't waste your money, don't pay for it, you are better off seeking assistance somewhere else. They don't care, they don't fight for you and they will never compensate you a dime of the money you paid in. This process will ruin your professional career, finances and your relationships.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 16, 2022

    I went on leave from my teaching job due to anxiety issues. I had a stroke in 2019 and the job stressors created high anxiety for me and it affected me on my job, especially mentally. All paperwork and everything submitted to them in a timely manner. The lady/B. ** assigned to me was rude after I called every few days to check my claim status. After two months of them having everything they needed, she denied my claim and wouldn't return my calls or emails to explain why. A representative of Standard told me via phone it was denied because it wasn't job-related. I pay a lot of money monthly for this insurance that I could just keep in my pocket. I am highly upset and disappointed that a company would do this to people when we need it most. I wish I had seen all the bad reviews before giving them my money monthly! This company needs to shut down!

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    Customer ServiceStaff

    Reviewed April 28, 2022

    I am shocked that a company like this still exists, Management that hasn't updated contact information over 2 years, and email conversations with a adults with attitude problems that are unable to do simple math, downright ignored anything written in emails, then when I was instructed by my manager not to speak on the phone or waste any more of my time on emails to a certain person until it was resolved, the women called me repetitively - I had to leave my office for a period of time just to keep it from doing what my manager asked. I felt I was dealing with a child.

    The best part of my experience is when they tried to blame it on the dental office (shifting blame REALLY??) and then told me this was a one time happened experience....until our CEO said his wife was having the same issue just days later....Guessss what shady people/company "The truth always finds its way to the surface."

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    Customer ServiceStaff

    Reviewed April 14, 2022

    I went out on disability in December. I had surgery. It was complications from the surgery. After four weeks I was transferred to a different doctor which I had to do another surgery to repair things that was tore up in the first surgery. All information was sent to The Standard. They cut off my disability. It made me wait for review, won’t answer my calls, just tells me it’s in review that is paid in closed and it’s in review. Worst insurance company I’ve ever dealt with. Terrible people. I don’t give a crap about you but I sure like getting your money when you’re paying them. I give them a 0 star if I had that option.

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    The Standard Insurance Company Company Information

    Company Name:
    The Standard Insurance Company