Shelter Auto Insurance Reviews

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About Shelter Auto Insurance

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Shelter Insurance offers coverage solutions for your home, business, vehicle and more. The company provides car insurance throughout the Midwest and the Southern U.S. It carries standard and optional coverages and offers discounts and exclusive opportunities in specific states. It also has special discounts for military and business drivers.

Pros
  • Roadside assistance
  • 24/7 customer service
  • Mobile/online account management
Cons
  • Pricier than some other providers
  • Available in only 15 states

Shelter Auto Insurance Reviews

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    Page 3 Reviews 40 - 240
    Claims HandlingCoveragePrice

    Reviewed Nov. 14, 2015

    My insurance is very affordable and gives me very great service. Have them for my home and auto. Have had them for 15 years and very happy with them. Have never had a claim on my truck, had two on my house. One for the roof after hail damage and it was fixed with no out of pocket and the other one was a frozen pipe that flooded my finished basement. Same thing fixed very fast and no out of pocket.

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    CoverageStaff

    Reviewed Nov. 13, 2015

    Friendly and helpful. When my husband had a wreck they were fair in their assessment of the value of the vehicle. We had a good experience with working with them. They also don't run your credit when applying for insurance, which I think more companies should do.

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    Customer ServiceStaff

    Reviewed Nov. 9, 2015

    Great service. Great rates and fast response time. Our Agent is always helpful and easy to get a hold of anytime. She makes sure our policies are fair and competitive. Easy online access to view and print policies, cards, and information.

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    Customer ServicePriceStaff

    Reviewed Nov. 7, 2015

    The company Shelter Insurance is affordable, and gives a wide range of products for use. Also because they have local offices they are able to respond to the needs of customers in a reasonable time. My dealings have been limited with the company. However there has been no issues with them and their reputation is quite solid.

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    Customer ServiceStaff

    Reviewed Nov. 5, 2015

    When talking with my agent, it is always easy to converse with them and obtain a straight answer to my questions. They are reliable and helpful during my times of need. They also have a great rate for my family!

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    Sales & Marketing

    Reviewed Nov. 3, 2015

    I have had an overall great experience with Shelter Insurance. I use them for both my home and auto. I have reasonable rates and they do offer some discounts. I did wish they offered more of a percentage off with their discounts plus a wider variety.

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    Claims HandlingPrice

    Reviewed Nov. 1, 2015

    I have had nothing but great experiences with Shelter. The prices are great and offer generous discounts. They are quick to offer assistance when I have had questions, and have helped me throughout the entire claim process. The claim process is quick, and easy. There is an office that is located locally in my town that has always allowed me to stop by the office to speak with someone in person. I have been with this company for approximately six years and I have had yet to experience a problem. I have had several different vehicles as well. I would definitely recommend to anyone.

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    Coverage

    Reviewed Oct. 28, 2015

    I have been a customer of Shelter since I started driving at the age of 18, and I have continued to do so for over 30 years. My 3 sons have insurance through Shelter as well. They have the best rates and excellent coverage. I wouldn't change insurance companies for anything!!

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    Shelter Auto Insurance Company Information

    Company Name:
    Shelter Auto Insurance
    Year Founded:
    1946
    Address:
    1817 West Broadway
    City:
    Columbia
    State/Province:
    MO
    Postal Code:
    65218
    Country:
    United States
    Website:
    www.shelterinsurance.com