Mutual of Omaha Disability Insurance

If you're reading this as a claimant, get a disability lawyer immediately. If you're a small/medium business, your HR department doesn't have enough $$$ clout to push back on Mutual of Omaha's **. Consider looking elsewhere. Mutual of Omaha is obviously in the business of denying claims, and is a for-profit Fortune 500 company. There's no reason for them to give you your disability money that you and your company paid for, as it eats into their profits. Why should you pay the extra money out of your paycheck for this each month? It's simple: you shouldn't.

I'm already on short term disability and after 2 months later still no money. They denied my first claim saying preexisting and no call, return call on my main claim. Any company using them are horrible. Omaha is horrible and Kellier and anyone answering the phone is horrible. No assistance and tons of run around.

Absolute nightmare. I filed for STD in Aug 2020. The 50k-foot summary of the facts of my claim: When COVID hit, the NSA declared me to be (and issued me a memo to carry at all times) mission critical to our country's cyber-based infrastructure. I have DoD Top Secret clearance and am assigned to ensure the Air Force's satellite systems are protected from our enemies. Without people who do what I do, and carry the load that I carry, American citizens would not have the level of safety and security afforded to them every day.

I am EXTREMELY dissatisfied with Mutual of Omaha's claim's process and specifically my claims specialist Janisha. I submitted a claim in October and it took until February to reach review due to their requirement of my medical records for the past 5 years even though my claim was related to pregnancy. There was no urgency to communicate with offices to receive these records until I complained. Janisha was incredibly rude and unprofessional in multiple interactions with her. I addressed her not responding to email communications and she said "I technically have 7-10 days to respond"; some customer service that is. There was NO regard to the financial impact being out of work with no income which is the entire point of STD- income for when you are out of work and receiving no income.

My wife and I recently filed a claim with disability insurance that we pay for with Mutual of Omaha and it was denied despite us having lab work, and hospital paperwork proving her eligibility for the claim. The most jarring part of the experience was when the adjuster said the hospital didn't even recognize her as ever being a patient despite all the paperwork we had sent before. You can have all the proof in the world and they can just say no. I called multiple times, sent many documents and asked for another adjuster. If you're reading this stay away at all costs.

On June 18th 2020 I could no longer perform my work duties due to extra work (Covid -19 ) load on my body. I had extreme back pain from lifting and moving furniture at the long term assisted living facility I work at. I went to my primary care doc. and she gave me time off and sent a referral to a spine specialist Doctor. I didn't get an appointment until September 1st (everything was backed up due to covid). With multiple calls and x-rays from Doctor MOA said they were declining because many people work with degenerative back problems. I have more than that. I now have had a MRI showing a lot more, pinched nerves etc... I also suffer with Rheumatoid Arthritis. Mutual of Omaha sent my file to another doctor who wants records from my RA doc.

I have been off work for 4 weeks, I talked to my claims rep on Wednesday, he stated he had all the needed paperwork and he would process it by Friday and call me Friday to get my direct deposit info and a deposit would be made on Monday, I have left 3 voicemails for him on Friday, I never received a call back or a call about direct deposit. When I talked to him on Wednesday, I stated the urgency of payment, that my family and I were facing utility shut off next week and would have to seek help from local food pantries for groceries. He stated To me that I would get my backpay and payment on Monday and he would collect direct deposit info Friday so I would have payment quickly and would be able to pay my utility bills on Monday.

Hello. I was put out of work by my dr from May 2020 to October 2020 for a back issue. I had a tumor removed in 2018 and ever since then I have had a bulging muscle that over time it has gotten progressively worse with pain. I have seen 7 drs at Johns Hopkins hospital and they all say I see the problem but don’t know how to fix it so I went outside of Johns Hopkins and this dr says possible muscle hernia so my std policy says I have to be out for 7 days then they start paying so I received checks every week but they weren’t paying what they were supposed to so I found it out and they had to back pay the difference. So I have had 7 different nerve blocks and none have helped. I can’t drive no longer than 20 minutes and I can’t sit or stand so the only relief I get is from lying down.

I have chronic variable immune deficiency which places me at severe risk to develop COVID-19 with disastrous consequences. My immunologist notified me in March that I needed to leave my healthcare provider position ASAP. MoO determined that I was not disabled because there is no mental or physical reason that I can't do my job. Half of my work department became infected with COVID providing patient care. Returning would have killed me.

I have LTD INSURANCE in case something happens to me.. I had go through hell to get all the info they wanted. Had wait 180 days to even get it and now not even 6 months yet and they want me do it all again.. How is this peace of mind for me? And now they are trying push me on S.S.