Empire BlueCross BlueShield of New York Reviews

Blue Cross Blue Shield lost 5 of my dental claims and blamed the post office. The first form sent by BC/BS to me and was submitted by my dentist 2/2007 had the wrong mailing address. The next 4 signed forms, 2-3 months apart, were never received by BC/BS. In a telephone call the person at customer service said I can only claim visits that were under 6 months old. Whose fault is this? It seems they are at fault. This is a scam!

Received a letter last week, from BC/BS stating that all my private medical records and information went missing from a truck that was moving data on disks. I am now at risk for identity theft. My Social Security # and other sensitive info was on these disks. The letter states that this info was not coded so anyone who has the disks can easily get all my personal information.

Last year, I got a new job and new insurance. I decided to get all my checkups done, so I went to a bunch of doctors that were listed as included on my plan. I paid the copay for all of them and now, even after writing the company about it, I have received several bills from the doctors and the labs claiming that I owe them hundreds of dollars. These fees were supposed to be included in my health care and they didn't even cover the bloodwork!! Ridiculous. I am now receiving collection notices out the wazoo because BC/BS has routinely denied my claims.

This bill amounts to over $500 and I needed that money to take care of other bills.