AARP Medicare Supplemental Insurance Reviews

Absolutely the worst Medicare supplemental insurance. I switched to them specifically to obtain hearing aids. They were advertised as $99 per aid. Called them. Couldn't get a real person for about 15 minutes and when they did they didn't speak good English and I couldn't understand them. Finally found out these are over the counter hearing aids but they said I could get aids for a hearing aid center for $199 per aid. Nope.... they are in "negotiations" with the hearing aid manufacturers now. I'm afraid to even make any doctors appointments as I don't feel like they will even cover anything!!!!. Guess I don't to the doctor this year.

I switched from Blue Cross Blue Shield to AARP Medicare Advantage last year and I will not be back next year. I have had recurring issues with them paying what they say they are going to pay. For instance, on their summary of benefits, there is no mention on in or out of network. It just states that there is a $200 eyeglasses benefit. So I went to my enycare provider and bought glasses. I submitted the claim and it was denied because they said it was out of network/ I said it is a PPO, and that their summary of benefits does not say anything about network. In fact, they use a third party vendor for vision care and that company rep said that a lot of people have the same issue. Months later, they still have the same inaccurate info on their summary of benefits, and I am still fighting them for the $200. UHC is either deceptive, lazy, or ignorant in this regard.

I reached out to several dental and ophthalmology practices listed on the UHC provider website for a practice that accepts AARP Medicare Advantage Plan 2 with Dental /Vision plan. Every practice (at least 6 in the area) I called told me they do not have a current contract with AARP UHC and have not had one for over a year. The current directory UHC shows on their website is very outdated. The Dental/Vision coverage is what attracted me to the plan initially. The dental and vision coverage offered on the AARP Medicare Advantage plans is basically a deception and in my opinion a fraudulent way to market their product to seniors.

Stay away from AARP United Healthcare MedicarePlans. I have their Medicare Advantage PPO Choice. Each year this plan gets worse. Expensive in the end with procedures and tests that suddenly aren't covered, high RX co-pays or non coverage, decrease in the numbers of participating physicians and hospitals. Customer service is non existent. You can talk to 3 people about the same issue and they will respond with 3 different solutions or not know anything at all about the issue. They also are great at disconnecting calls. Website issues are a nightmare. It has been over 2 months that I have been unable to log in to my account to see any of my claims or benefits. All I ever get upon logging in is an error screen that says "It's not you, it's us".

I called my Rx plan to find out why my prescription was denied as written. I was told I was connected to the wrong department and that they would have to connect me to someone else. After waiting 5 minutes to be connected to someone else, they told me that I had been connected to the wrong person again and now had to be connected to yet another person. After waiting again, a new person came on, asked for my information and once again told me I was connected to the wrong person. This was a merry go round that was obviously never going to end, so I finally hung up. If you're looking for an Rx plan, I'd strongly suggest using someone else.

Biggest mistake I made was switching to this so called company. People - do not trust what they tell you. It is a out and out lie and will end up costing you so much more!! Employee bill in billing should not have a job with the public. Very very rude!!

We changed to AARP Medicare Advantage in 2022, due to a change in our prescriptions. We logged into the website and entered all of our prescription drugs and the prices were better than with Humana Medicare plan. This is not true. My husband takes a very expensive medicine for thunderclap headaches. They gave us 1 month of coverage and then it had to go to their review panel. Of course we did not know this until we changed to them.

I had no options but to go on a Medicare Advantage plan. I had no choice but to use the plan that UHC is a part of because no other plans covered specific Drs that only the UHC would cover. My biggest mistake was in trusting that I would have the coverage needed, especially during the Covid pandemic! But I was absolutely wrong! I'm already covered for a parts A&B & have been since 2006 with regular Medicare being my secondary insurance to my husband's employer based insurance through Union Pacific Railroad & even more sad it is actually through UHC Railroad!

This company should be named AARP Runaround. My doctor changed my diabetes medication to insulin. I need a meter that shows the rate of change. United Healthcare sent me running to five separate suppliers and denied them shipping. They told me my appeal for pre-authorization was Oked. They then told me to get it from a company that doesn't carry the meter. I think AARP should be legally prevented from recommending health insurance.

I am diabetic and I have been on the same medication for years! But now my blood sugar is out of control because United Healthcare won't pay for my life saving medication! **. It looks like united Healthcare doesn't care if I live or die! THIS POST WAS PURPOSELY MADE PUBLIC TO WARN PEOPLE ABOUT UNITED HEALTHCARE FOR AARP!

We've been with AARP UnitedHealthCare for several years. They must have had a management change or supervisory issues recently. Customer service is non-existent. Holding times in excess of an hour only to talk with someone who has no clue or provides misinformation. I am taking a tier 4 (expensive) medication. My doctor prescribed the medication every other day yet I am being charged for daily use. I was told that I am charged for a month of usage regardless of how much I use - makes no sense. Pay for 30 but only get (and use) 15!! I'm done with AARP United next sign up period.

Coverage awesome, I have very small out of pocket bills. In the last 5 years I've had a surgery and an emergency room visit. But the yearly rate increase negates yearly social security raise. If I wasn't working full time, I don't think I could pay for it.

I pay nothing for the United Healthcare complete. I only pay the SS coverage quarterly. They saved me over $200 a month. I kept my same doctor I have had for years. As a healthy person the coverage is great. I would highly recommend it.

AARP is okay to supplement my Medicare Insurance and it works very well for me as I need all the help I need and all is very clear regarding all their rules and fine prints and all requirements. I'm happy.

I stay with AARP supplemental insurance with United Healthcare because all my physicians are available with this plan and I have no problem with claims or payments. It is not an HMO - so I can go to any doctor I choose. Exactly what I want.

I have had AARP Medicare Supplement for the last 7 years. It has been great. With the plan I have, it covers my Medicare deductible and balances that Medicare does not pay. I think the insurance is great and am very pleased with this product. Since I have had it, I have not received a bill for any balance on my medical bills. I would recommend it to everybody.

Skeptical of United Healthcare but they seem to have done a great job over the past 13 months. Not cheap but I can go to just about anyone I need to. Every bill was paid smoothly without any need for my intervention including a 6 week stint with physical therapy. I renewed.

I have United Healthcare. Have been very satisfied with this company. I had two Hip replacements. Dr.'s were excellent and work was done quickly. My payment was very reasonable. I would say to someone, that they could not choose a better insurance company to do business with.

Good coverage, but rather expensive. Although I am a medical professional, I find the explanation of benefits difficult to understand as it comes in pieces. I have had no difficulties with this insurance.

Very good coverage. All of my doctors are included and the $5 drop-in specialist co-pays is nice for 2021. Two big issues; the coverage gap for one of my medications is ridiculous and will kick in early summer this year where a 3 month supply goes from $141 to almost $500 and the dental covers next to nothing. I do have nationwide coverage if we are ever able to travel, so I am not locked into Connecticut if I need care when out of state.

Overall very happy but must say that I have not had any significant claims other than routine doctor visits which have been well covered. They do offer helpful add ons such as the sneakers and Happify programs.

I worry about the fact the premiums go up every year where I will not be able to afford it soon. It’s a worry to me. Other than that the policy I have works very well. As I age I do not like change. I hope I don’t have to.

Happy with the insurance. Not happy with the $50 deal through Walmart. The representatives are hard to understand or they are out of what you are trying to order. Hard to access the online app. I place orders but usually have to call two or three times to get the things I want.

I have had AARP Supplemental Insurance for 4 years. In that time, I have never had to pay a medical bill and never had to argue with them for coverage. I have been very happy with the coverage and would highly recommend this insurance.

I have found that their customer service people are very helpful, they answer all questions I have had, they have found benefits that I would not have known about. They are very knowledgeable and patient.

My AARP plan is awesome and worth every cent that I pay. I have many health issues that have required surgery, numerous tests and procedures. I have NEVER had to pay one penny out of pocket! Best investment ever!

The home visit program is great! And the cash incentives for maintaining regular preventive doctor visits is outstanding. When I had a problem with misinformation regarding whether a doctor was in-network or not, AARP/United Healthcare corrected the situation.

I used to have a different insurance and it was supposed to pay 80% of covered expenses. It was absolutely horrible insurance and now I have the AARP insurance. They pay 80% except they pay more of the covered expenses or they have more covered expenses than the other company had. I recently had breast cancer and I had very little out-of-pocket money to pay. Awesome insurance. I would tell anyone. I would recommend it to anyone.

I have had this insurance for the past 3 years and they have been fantastic. I have had a hip replacement, cardio checkups, bilateral mastectomy and revision. All covered. I will not change my insurance, this coverage paid for me to be ambulances over 500 miles back to the hospital to have emergency surgery completed.

AARP plan F covers virtually everything that Medicare doesn’t. We have no out of pocket expenses and we can go to any Doctor. The premium is low in comparison to other insurances. The company is reliable and always meets our expectations.