Tri Pointe Homes Reviews

Extremely Disappointing Experience — Buyer Beware. My experience with TriPointe Homes has been extremely disappointing and falls far below what should be expected for a home at this price point. The level of workmanship delivered has been unacceptable. Despite being marketed as a high-performance or energy-efficient homes, my home was not properly tested or verified to meet common building performance standards. No blower door testing was conducted to confirm air tightness or compliance with standards such as ASTM E283 or IRC R806.5, which raises serious concerns about construction quality and performance.

My experience with Tri Pointe was a two year headache. They gave misinformation about the home’s elevation. The construction was unprofessional and sloppy. My signature was forged at one of the construction checkpoints. I had major problems with the following.

I would strongly caution anyone considering Tripointe Homes. The quality of construction is extremely poor, with noticeable foundation issues and cheap workmanship throughout. Oversight on grading and site work seems minimal, and the overall value for the money is disappointing. Customer care is almost nonexistent. When homeowners raise major concerns, they are often dismissed as “nonissues,” and the company shows little willingness to work with buyers to resolve serious problems. It’s clear that craftsmanship is not a priority; like many other volume builders, Tripointe seems focused on profit rather than quality. In short, if you care about a solid, well-built home, Tripointe Homes is not the builder to choose.

Customer does not come first! Pathetic. Lying and unprofessional service starting from Amy ** in Sales up to Klif Andrews President of Pardee Homes Las Vegas, in addition to other Pardee employees. Poor quality work with lack of supervision overseeing third party contractors resulting in incomplete and uninhabitable homes.

I love the house, however, the first heavy rain our master's room closet roofs start leaking so bad that even water came inside the light shades. Called Pardee and came late, fixed it. Since California barely have rain, we have the house rented. Before the renter completely move, we have another heavy rain and at the same area, water leak again and as usual called Pardee customer service refixed same area where the leak came from. Just over a year we didn't have our renter renewed the contract since my daughter's family decided to move at Beaumont.

We bought our house when it was a year old in 1994. There were some "issues" in the HOA statements that the previous owner had inquired about drainage on the side of the house. PARDEE sent out their survey people who told us nothing was irregular. Fast forward to about a year ago, when our pool maintenance guy started noticing that the drainage wasn't working properly along the side of the house. When looking into it, we consulted with a rooter/drain company and found that the drainage was not making it all the way to the street outlet. I contracted a drain specialist who dug up my front yard and found that the original drainage had been installed more than 18 inches BELOW that of the foot or so drain to the street which was only about 4 inches!!! WATER and MUD was collecting for years and barely making a trickle to the street!! HOW CAN WATER FLOW UPHILL???

I and my wife first contacted Pardee in December 2014. We were told that in 6 months the house will be ready and we will move in. And in May 15, 2015 we moved in! The sales representant we talked with is **. He is an exceptional man. He helped us from the beginning with we need it. During the construction time, ** sent us pictures and keep us posted with the updates. Pardee Homes recommended us a company for the mortgage process and the recommendation was excellent. It's true, I was very cooperative and I quickly sent all papers the asked for, but the company employees were very kind with us and explained everything we needed to know. I recommend this builder and if you are about to move in Henderson, and think to work with Pardee, you have to ask for **.

My girlfriend and I purchased a Pardee home in 1994, 6 years after it was built. We lived in the home for 10 years and we found out very soon that many corners were cut and we assumed that the builder of our home like to build them fast and cheap. The first thing we noticed was how cheap the windows were and that many of them had minor leaks or were very inefficient. We then noticed that our sprinklers hitting the front of the home soaked through the stucco, what should have been a moisture barrier, plywood or shear wall and into our living room drywall, causing a very large patch of mold behind our couch.

We purchased our home in December of 2006 from Pardee Homes. Our community is Cordova at Vista Cielo in North Las Vegas, NV. We signed our final documents for escrow, etc. and closed in December of 2006. When we signed the contract to purchase our home in May of 2006, we were told that should the price go down before signing the final documents, the price at time of purchase would be honored. The price sheet given to us in May stated the base price of our home would be $337,950. I went in to the office to pick up something after we closed and noticed the price sheet dated 8/19/06. The base price for our home was now $302,950. This is a $35,000 difference that we were not made aware of.

I was surprised to find reviews of bad experiences with onsite sales staff of Pardee. But my recent experience prompted me to dig a little deeper to confirm that this was not an isolated situation. For some reason this sales agent was behaving so badly I felt sorry for her.Truthfully, you have a handful of onsite sales staff who are good, but those bad ones needed serious attitude adjustment or be fired, period. In this economy where so many people are looking for work, employers have so many choices - they definitely need to do random quality check on their staff - unprofessionalism to the point of catty that made you wonder if you are in a sales office or strip club! So reading the reviews that may at first glance, seem out of this world is arguably, very much valid and still happening - no doubt!! I feel for the person who wrote in about her husband....I wonder if we have an encounter with the same sales agent. If anything else, it sure sounded a whole lot like her from the way she behaved. SHAME on Pardee for not standing up to Service to your customers!!!