Keystone Homes

Keystone Homes

 1.3/5 (8 ratings)
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Written by Lorraine Roberte
Edited by Cassidy McCants

About Keystone Homes

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Keystone Homes is a home development company located in North Carolina. The company builds homes in Greensboro, Burlington and Winston-Salem. It has single-family homes, townhomes and other styles available, with more than 25 floor plans for customers to choose from. Keystone Homes also offers financing options, working with multiple lenders to help you find financing that meets your needs.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
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  • 1 stars

Pros

  • Financing options available
  • Homes can be customized
  • Affordable prices

Cons

  • Only in parts of North Carolina
  • Website isn’t very informative

Bottom Line

Keystone Homes develops houses and communities in North Carolina. Its homes are fairly affordable, and the company offers financing for buyers. It has multiple floor plans to choose from, as well as customization options.

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What is Keystone Homes?

Keystone Homes builds home developments and communities in North Carolina. The company gives homebuyers an opportunity to build their dream home or purchase an already-built home. While the website isn’t clear about what customization options are available, there are over 25 floor plans to choose from.

Along with several floor plans, there are multiple home types available. Keystone Homes’ style options include single-family houses, townhomes and quad homes. You can also choose between one or two floors and homes between 1,000 and 6,000 square feet.

Keystone Homes was founded more than 30 years ago and employs local tradespeople for their workmanship. Its website also has a regularly updated blog with advice on homebuying, decorating, local communities and other topics.

How does Keystone Homes work?

With Keystone Homes, you can choose a community that appeals to you and fits your lifestyle. There are options to create your own home or choose a home already under construction in the area. The website lists information for each community, such as local attractions, restaurants and school information.

For homebuyers ready to move in, there are ready-to-go homes available for sale as well. To learn more, you can contact the company through the website and a team member will contact you about your options. Keystone Homes will also have a team of real estate agents ready to help you through the process.

Keystone Homes prices

Keystone Homes has a variety of home styles and models, so there are options to meet a wide range of budgets. As of publishing, its houses start at $150,000 and reach as high as $500,000. Most homes listed fall between $300,000 and $400,000, however. Costs vary depending on the floor plan you choose, whether you build or buy a move-in-ready home and other factors. Customizations also affect the price of a home.

Keystone Homes does offer financing for customers. The company works with preferred lenders, and there’s an in-house financial expert available 24 hours a day to help you find the best financing program for you. Keystone Homes promises competitive interest rates and 100% financing programs.

Keystone Homes FAQ

Does Keystone Homes offer financing?
Keystone Homes does offer financing. The company partners with several mortgage specialists and has its own in-house financial expert to offer advice.
Where is Keystone Homes located?
Keystone Homes has its headquarters in Greensboro, North Carolina, and it has communities throughout Greensboro, Burlington and Winston-Salem.
Is Keystone Homes a custom builder?
Keystone Homes is a custom builder. Homes are built to match the buyers’ wants and needs. You can also choose to purchase an already-built home.
Do I need a real estate agent to buy from Keystone Homes?
Keystone Homes has its own team of agents. While it’s not necessary to have a real estate agent to buy, it is a good idea to have a professional who can help you navigate the process.

Is Keystone Homes good?

If you live in one of the North Carolina communities Keystone Homes serves, the company is a worthwhile option. When you’re planning to buy a house, there’s a multitude of factors to consider, and being able to customize your home to your taste while fitting your budget is a huge plus. There are also financing options to help you afford the home you want.

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: June 7, 2022

We bought the trailer brand new. Have pulled trailers before didn't realize the mistake we were making. Plumbing issues, things falling apart, for design poor quality. They love using Castle Rock tires which are known as cherry bombs, watch the video it is so worth.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 26, 2021

We bought a Keystone home. It is now 3 years old. The stairs and upstairs floors squeak all over the place. There is a leak in the shower. They refuse to correct these things. I understand that these things can happen over time. Lots of cracks in the walls that we are constantly trying to clean up. But within the first few years, a home should be solid. My parents have a 20 year old home and the floors don't squeak and creak as bad as this. We've already spent $1000 in floor repairs, but new squeaks just keep popping up. It's a losing battle. It's easy to see where corners were cut. Just a really, really poorly built home. Unless you have absolutely no other choice, find a better builder.

15 people found this review helpful

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    Rated with 1 star
    Verified Reviewer
    Original review: June 13, 2020

    Not Environmentally Friendly. I purchased a townhome from Keystone 3 yrs ago. Adjacent to my subdivision I have watched Keystone clearcut a tract to build single family homes. Clear cutting was not necessary. It created less work for Keystone.

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 24, 2019

    Very dissatisfied with the Keystone's warranty process. We have a wall in our bathroom that is not square and bowed out. Keystone refuses to fix the issue. If you buy a Keystone home, make sure to get everything fixed before you close on your property. If not, good luck trying to get it fixed.

    30 people found this review helpful
    Rated with 2 stars
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    Verified Reviewer
    Original review: May 21, 2018

    I bought a Keystone home. At the time I purchased the home certain repairs were supposed to be made. 2 years later the repairs have not been completed. The entire second floor is not level. They came and checked the floor and said it's not bad enough to fix. Guess what? There shouldn't be any leveling problem that shouldn't be addressed. Now I have to find a lawyer to sue them to fix it. Beware of Keystone Homes.

    37 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: April 4, 2018

    When I had Keystone build my home I pointed out several things wrong and was told they would fix them. Well almost 2 years later the issues have shown up that they didn't fix causing mold in my house and repairs that were done half-assed. The company supervisor build the master shower wrong causing it to leak the whole time. I had to take time off from work and provide the electric and water and gas for them to make repairs and this was during the holiday season so I had to redo all the holiday plans, the company to this day will not talk to me about these issues. I am getting ready to take them to court over all this and have the proof of their neglect and unwillingness to listen. I love my home but can't say the same of the company or their service. Think twice folks.

    38 people found this review helpful
    Rated with 1 star
    Verified Buyer
    Original review: Dec. 19, 2015

    In 2007 I purchased my home from Keystone in Rolesville NC at the Hampton Lake community. The 3000 SQft home look great from the outside and the model home look splendid. I was sold on the same model as the showroom and hope for a wonderful new beginning. First troubling concern was that we were not allowed on the construction site without an advance authorization. The material used to build this $270k home was nothing different than what is used to build a trailer home. The structure (walls) shake throughout the house when walking on the lower level. Most walls (upstairs and downstairs) make loud squeaking noise when walking on the floor adjacent to the wall. It must be the cheap material and labor used to secure all the partitions. The warranty they offer would not send a qualified person to come fix the issue.

    The problem was reported in my first 90 days report and multiple time after. Keystone never took care of the problem. Twice, I paid a $200 fees to the warranty company to have someone come and determine the problem. Twice I wasted my money because they sent incompetent people who had zero experience with home structures and couldn't help. I even offer to pay out of pocket for if they could provide me with a solution... But it seems that it fell into deaf ears. I advise anyone hunting for a house to stay away from Keystone home Builders. Their home quality is "zero". Their workmanship is "zero". Their after sale customer service is "zero". Their ability to be competitive is "zero". The material used are worth "zero". Their overall rating is "zero". If anyone is interested of seeing what I am talking about please call me at ** and I will show you my house and let you know why you should not buy from Keystone.

    44 people found this review helpful
    Rated with 2 stars
    Original review: May 3, 2012

    Our home was purchased in 2008 from Keystone Homes. The first weekend in our new home, it rained and the ceiling over the dining area began to leak. We had to place several buckets in that area. We called the office number and left a message. We were not contacted until that Saturday morning and was told someone would be out on the following Monday. The gentleman came in and conducted the worse, worse ceiling touch up ever. We continued to complain until someone came out to search out the reason the ceiling was leaking (they claimed a vent was left open but there are no vents at the top of the home. Then they stated it must have rained through the eave of the home). Finally we had no more issues with the leaking ceiling.

    To our surprise, more continued to take place. After about six months, we decided to use our dishwasher. The dishwasher ran so loud that we had to scream to talk to each other when it is running. Needless to say, we have used the dishwasher maybe 10 times (5 years) since we have been in the home. When the heat or air condition is running, you need to put in ear plugs. We never received a call back in reference to the issues. Well, next we complained about the upstairs. When our children get into their shower upstairs, we are almost sure the tub is going to fall through the ceiling. Nail heads are popping through our walls and ceiling; we were told it was normal. The ceiling in the family area look like waves in the ocean; we were told that was normal as well.

    We complained at the beginning of our move in of no linen closet upstairs or downstairs and we were assured it was. Needless to say, they sent us $200 to purchase a cabinet to place in the laundry room where there is no space to open the door. We were also told our backyard would be re-done, however to no avail to this day.

    There is so much wrong with this home and for 5 years we have hoped to get a call back from the President of Keystone Homes; however, no success. We are very, very dissatisfied with our purchase yet with nowhere to go. If we thought an attorney would help us, yes, we would contact one. However, I feel there is nothing to do but to continue to pray for a move. Several neighbors and I have walked around our subdivision and notice poor placement of outside porch columns. One neighbor had hardwood floors put down and was told by the contractor that his steps had no brace under the steps and the steps could have collapsed. Several of our neighbors complained about the loud dishwashers and heating and air units. We were told it is because Keystone used the cheapest materials and that the home are not insulated well at all.

    We moved from an old outdated home and dreamed of starting in a new home. Never did we experience these types of issues in the older home and I never dreamed we would experience such in a new home and after receiving good reviews about Keystone Homes. Many nights I cry about our purchase and as I stated earlier, I will pray until somethings happens.

    61 people found this review helpful
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    Keystone Homes Company Information

    Company Name:
    Keystone Homes
    Website:
    www.gokeystone.com