WinChoice Reviews

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Updated Feb. 08, 2026

By: Ariel Slick

+3 more

By: Diana Flowers

Edited by: Matt Zane

Edited by: Jon Bortin

About WinChoice

WinChoice offers professional window solutions for residential properties. Specializing in window installation, replacement and repair, WinChoice provides energy-efficient products designed to improve comfort and reduce utility costs. It also offers services for sliding patio doors and roofs. WinChoice emphasizes quality craftsmanship, durability and customer satisfaction.

Pros

Free estimates that last for a year
Offers limited lifetime warranty
Energy efficient windows

Cons

Only serves select Southern states
Limited color options

WinChoice products

WinChoice offers a comprehensive range of windows and additional products to suit a variety of needs. From classic styles to specialty designs, each option is crafted for durability, efficiency and style.

Customers can also opt for WinChoice’s Warm Edge Spacer Technology. Its spacers are designed to maximize thermal efficiency, reducing heat transfer by up to 8 degrees compared with traditional aluminum spacers. While aluminum spacers conduct heat and lower insulation effectiveness, WinChoice's vinyl frame construction acts as a thermal barrier.

All windows are American-made, backed by a transferable Limited Lifetime Warranty.

Window frames come in E-con, Executive and Elite series.

Windows

Double-hung windows
Single sliding windows
Double sliding windows

Specialty windows

Coastal windows
Casement windows
Bow and bay windows
Basement hopper windows
Architectural windows

Other products

Sliding glass patio door
Roof replacement

» COMPARE: Best window companies

WinChoice installation

The WinChoice installation process is straightforward from start to finish:

Consultation and assessment: A professional meets with you to understand your needs, assess your current windows and recommend the best options for your property.
Customized proposal: You'll receive a detailed quote outlining window types, materials and costs.
Measurement and ordering: Precise measurements are taken. Once confirmed, your custom windows are ordered and prepared for installation.
Preparation: On installation day, the team arrives on time and preps the area by protecting floors and furniture.
Installation: Expert technicians remove old windows, install the new windows securely and ensure they are level, sealed and insulated for energy efficiency.
Finishing touches: Trim and caulking are applied to ensure a polished appearance and a weather-tight seal.
Cleanup: The team cleans the work area thoroughly, removing all debris and old materials.
Final inspection: A walk-through is conducted to ensure your complete satisfaction, and any final adjustments are made.
Warranty and care: You receive warranty details and care instructions to keep your new windows in top condition.

WinChoice costs

Window installation costs from WinChoice can vary widely based on factors like window type, size, materials, how many windows you’re purchasing and regional labor rates.

More complex installations, such as custom windows or installations requiring additional structural changes, can increase costs. Additionally, factors like energy-efficient features, window style (e.g., double-hung, casement) and frame material (e.g., vinyl, wood, aluminum) play a significant role in the overall cost.

» MORE: How to finance home renovations

WinChoice FAQ

How long do WinChoice windows last?

While the exact life span can vary based on factors like maintenance and environmental conditions, WinChoice’s limited lifetime warranty assures the durability of its windows.

How long does it take to get WinChoice windows?

The timeline for receiving WinChoice windows typically depends on factors like product customization and scheduling. Generally, it takes between two to six weeks from the time of order to installation.

Are there financing options available for WinChoice windows?

Yes, there are financing options available for WinChoice windows. Speak to a company representative to learn more about your options.

What are WinChoice windows made of?

WinChoice window frames are made from virgin vinyl. The glass is either 5/8 inch or 7/8 inch double-insulated, with options for triple-pane glass in the Elite Series.

The windows also utilize Low-E-coated glass for enhanced energy efficiency and comfort. Low-E (short for low-emissivity) has a thin, invisible metallic coating applied to its surface that reflects infrared (heat) energy while allowing visible light to pass through. This coating helps keep heat inside during the winter and outside during the summer, maintaining a consistent indoor temperature.

Where is WinChoice available?

WinChoice is available in the following states:

Mississippi
Oklahoma
Tennessee
Louisiana
Georgia
Texas
Alabama
Arkansas

Who owns WinChoice USA?

WinChoice USA was started in 2012 and is owned by Shaun Keefe and Morgan Wiles.

WinChoice Reviews

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BonnieWest Plains, MO

Customer ServicePriceRefunds & PayoutsStaff

Reviewed Jan. 23, 2026

We are very disappointed. One of the colors we chose was supposed to be tan, and they're white. When the installers came, it was a man and his son and they were friendly and reassured us that when they were finished, things would be back as they were when they got here. The gentleman did take pictures of the walls but apparently he did not capture the furniture and tables that were in the room. We are assuming at this point that is why it was all left in the middle of the floor. Things that should have been set up on a table were found laying in the floor. Things that were taken off the walls and out of the room were laid across the back of the house. My mother was attempting to put the room back together after they left and was attempting to hang a curtain and knocked herself in the head fortunately, she did not require medical attention.

When they arrived, at 8 a.m. they had assured us that it would be a few hours to the completion. They left our home with the clean up not done. Their trash was picked up and the windows were taken away, we're thankful for that. But still, a few hours is considered to be 3 - 4 isn't it? They were here for a total of 7.5 hours with the overall job not done. Including the outdoor furniture not being replaced to where it was originally. We did contact the company to inform them of our displeasure of the wrong color. The gentleman we spoke to said he will be sending us a check for $250 for our displeasure of the color. After what they want to charge us for the job overall? Seriously? I don't think $250 is a good compensation. This has caused my mother to become irritated and stressed. She is elderly and does not need this problem.

The Installer then asked my mother how she was going to pay for the job and she replied to him that she was not paying for the job because it was not what she ordered and that she was very unsatisfied. The gentleman then left. At this point she is seriously considering contacting our attorney. We will say this as a positive note.\n We really enjoy How do the windows look on the outside. It's too bad. We can't have company sit outside all the time right now.

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feliciaConyers, GA

Customer ServiceSales & MarketingRefunds & PayoutsStaffTransparencyHonesty & Transparency

Reviewed Nov. 24, 2025

I got a great deal, offer and guaranteed specific windows, contacted sales rep, inquired about my order, no one was be honest, told someone would call for a month, received refund check w/ no explanation. Beware.

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AlbertDenton, TX

TechPunctuality & SpeedMaintenanceStaffFollow-Through

Reviewed Sept. 1, 2025

Our experience with WinChoice USA has been incredibly disappointing! We signed a contract on 4/30/2025 to have 40 windows installed in our home. While the project was a significant investment, we expected quality and professionalism in return. Installation began on July 2nd and ended on July 5th. The crew even worked through the July 4th holiday, leaving us stuck at home during the process. To make matters worse, two windows were damaged during installation. On July 4th, there was a disagreement among the crew members, and one of them walked off the job, further delaying the installation.

Though the windows were finally installed on July 5th, it's now 9/1, and we are still waiting for the broken windows to be replaced and the missing screen to be delivered. When you're making a significant investment in your home, it's crucial to choose a reliable company. Unfortunately, WinChoice USA did not deliver the level of service we expected. You might want to consider paying a little extra for a company that will actually follow through on their promises.

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KennethPontotoc, MS

Verified purchase

Customer ServiceCoverageRates

Reviewed July 26, 2025

Just had my roof replaced by WinChoice. Too soon to rate the quality of the product, but at this time the quality seems good. However, the quality of the installation is questionable. It seemed like WinChoice picked up roofers at the street corner to install our roof. Only one of the roofers could speak limited English. The "supervisor" (I think he was) spoke English but he never interacted with the roofers except to go to lunch or toss them a drink. He spent his time sitting in his a/c truck talking/texting on his phone, or he would leave and not return for hours. He never once was on the roof checking and supervising to ensure the work was being done properly. The roofers tore my vents off and tried to just put them back without attaching the vent duct hoses. I had to stop them and make them attach the hose and install the vent properly (the "supervisor" was nowhere around).

There were numerous spots where they cut the underlayment vapor barrier too short and the wood decking was visible. I pointed that out to the "supervisor" and he tried to tell me it was ok because the shingle would cover it. I had to explain to him that all wood had to be covered with underlayment before being shingled because wherever the wood was not covered with underlayment, it would be susceptible to rot. I was not able to watch all the shingling and "supervisor" was nowhere around to supervise the shingling and no telling if all the wood was covered with underlayment. I would never have that crew on my roof again!

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WinChoice Company Information

Company Name:: WinChoice
State/Province:: AR
Country:: United States
Website:: winchoiceusa.com