Universal Windows Direct Reviews

Universal Windows Direct began in 2002 as a local home improvement company and has since grown into a nationwide exterior remodeling contractor. It offers a wide variety of windows, as well as entry doors, vinyl siding and other products.

Universal Windows Direct has 13 corporate locations around the country, as well as authorized retailers in a dozen cities. Potential customers can request a free estimate by filling out a form on the company’s website.

Universal Windows Direct offers a large variety of window types:

• Bay and bow windows
• Crank-out windows
• Double-hung windows
• Garden windows
• Picture windows
• Sliding windows

Each option is available with a variety of custom features, including color, paint or a wood-grain finish. Several decorative glass options and hardware finishing are also available.

Windows come with a comprehensive warranty that lasts for as long as you own the home. The warranty is transferable to new owners.

Universal Windows Direct offers several types of entry doors, including front doors, patio doors and sliding glass doors. Doors are available in steel or fiberglass and are built to be energy efficient and withstand harsh weather.

Entry doors from Universal Windows Direct are highly customizable, from material and style to decorative glass options. Several hardware finishes are available, including:

• Aged bronze
• Antique brass
• Polished brass
• Satin nickel

Universal Windows Direct also offers custom vinyl siding available in over 20 colors, from Glacier White to Fired Brick.

The company can also install shake siding, scallop siding and soffits to help enhance your home’s curb appeal.

Although its main focus is windows, doors and siding, Universal Windows Direct also offers several additional products:

• Attic insulation: Blown-in insulation (Cleveland, Ohio, only)
• Bath: Available via The Bath Authority
• Gutter protection: Covers that help keep debris out
• Roofing: Shingle roof replacements (Cleveland, Ohio, only)

Universal Windows Direct advertises a one-day installation process for most products. The timeline for the whole process may be longer — for example, windows generally take four to six weeks to arrive prior to installation.

The company will set up, install and clean up all materials. It will dispose of your old windows, so you don’t need to worry about dealing with any mess.

Universal Windows Direct doesn’t publish any costs on its website. Instead, potential customers can fill out a form to set up a consultation. A rep will visit your home to discuss your project, walk you through your options and give you an estimate.

Generally, replacement window costs can range from $100 to nearly $2,000, depending on the material and size. Custom sizes are often more expensive.