Toro Lawn Mowers Reviews

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About Toro Lawn Mowers

Pros
  • Durable and long-lasting performance
  • Good customer service experience
Cons
  • Frequent starting issues reported
  • High maintenance requirements

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Toro Lawn Mowers Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceCoveragePriceMaintenance

    Reviewed May 14, 2026

    Purchased Toro Push Mower from Lowes and used it twice and then it wouldn't start. Contacted Toro as it was still under warranty. They pushed me off to an "Authorized Service Center". When I took it to them they immediately say the mower has known issues and they work on them a lot. After inspection they tell me it needs a new carburetor and that it was estimated to cost $168 to fix and that it was not covered under warranty. Again I used the mower twice. Furious I contact Toro again and they continued to refer me back to Service center and that they have no responsibility and the decisions are determined by service center. How is a faulty carburetor not a manufacturer defect?

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    Reviewed April 17, 2026

    Toro 2025 140 gts recycler mower is worst mower that I've bought in years. Toro should be ashamed to put their brand on this P.O.S.

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      Punctuality & Speed

      Reviewed March 19, 2026

      Worthless. In less than 6 months the spark plug needed to be changed. 6 moths later it won’t start again. New spark plug and air filter fresh gas and now 100 mile trip for service and probably another $150.00 for servicing. For $300 in repairs I can buy a new non Toro mower.

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      Reviewed March 12, 2026

      Very bad products. No warranty backing by Toro nor purchase location. My toro lawn mower did not last a month. Constant stall with no start to follow. Please for you own sake, buy a Husqvarna, Stihl or a goat.

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      Customer ServiceSales & MarketingStaff

      Reviewed Jan. 31, 2026

      I bought a Toro 22 in. Recycler Lawn Mower, and I regret it every time I mow. Let's start with the positive aspects. It starts easily, which can reassure users, and is lightweight. There are many negatives. It has a small gas tank, and the bagger sits so low that it falls off going down a hill. It also falls off when you turn. Grass shoots out by the left front tire and around the bagger. The Toro also leaves clumps of grass all over the yard. When you back up with the mower, there is a pile of grass. The salespeople at Ace have no knowledge of these mowers; I would not recommend this mower. When I called the company, the consultant told me to read my owner's manual!

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      CoveragePriceMaintenanceStaffHonesty & Transparency

      Reviewed Dec. 23, 2025

      Never ever buy a Toro lawnmower. I would give a zero star if I could!!! I purchased a self propelled toro 140cc mower this past May for $400.. After 5 months of use the lawnmower...wouldn't start... It comes with a supposed 2 year guaranteed to start guarantee, which is a bunch of nonsense and lies... Since there is no human to speak to at toro. Sad to have an American made lawn mower with this horrible quality... I thought buying American would help the economy.... No wonder why people are buying overseas lawn mowers!!! I took the mower to an authorized repair shop... They charged me $88 dollars to repair it even though I shouldn't have paid anything since it should be under warranty...

      When I picked up the lawnmower it ran for about 1 hour and wouldn't start again... The repair shop said it needed an engine because it was ran with no oil... How could that be on a 5 month old mower? They told me nothing else could be done....Toro is doing absolutely nothing for me and I'm out almost $500... I will never buy another toro lawnmower again and warn people that they are overpriced junk...

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      Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedMaintenanceStaff

      Reviewed Oct. 19, 2025

      Ah yes, gather 'round, folks, for the epic saga of how Lowe’s managed to lose a $3,346.92 sale over a $50 battery—and somehow made me feel like the unreasonable one. So, on October 5, 2025, I made what I thought was an exciting, adult purchase: a shiny new Toro 42" zero-turn riding mower from the Clay, NY Lowe’s (Store #5095). After coughing up over three grand, plus tax (because joy isn't free), I waited eagerly for my new toy to arrive.

      The mower was delivered on October 7. That afternoon, I geared up, ready to mow like a suburban king... and nothing. The battery wasn’t just dead—it was in a battery coma. No clicks, no lights, no sign of life. Awesome! Thanks, Lowe’s, for delivering something that had literally one job—to start. Thinking this was a one-time fluke (ah, sweet naïve optimism), I trotted over to Walmart to buy a battery charger—because apparently when you spend $3,000+, your next task is to resurrect your own lawn equipment. Charged it a bit—still dead. Charged it overnight—miracle! It started. I mowed. Yay, success. End of story? LOL, no.

      One week later, I return for Round 2 with my new mechanical steed. Guess what? DEAD. AGAIN. Apparently, Toro stands for “Totally Out of Reliable Output.”

      So I call Lowe’s. The person I’m transferred to in the “mower department” makes a toaster look like a genius. He takes my info and says he’ll talk to the manager (spoiler: a phrase you’ll hear a lot in this circus). He calls me back (shockingly fast—credit where credit's due) and informs me that I’ll need to contact Toro myself because the battery is under warranty.

      Oh, so I need to go chase down the manufacturer for the battery that Lowe’s delivered dead-on-arrival? Makes total sense. I then ask if Lowe’s could, I don’t know, just replace the battery? I mean, basic customer service? Nah. He says that’s what his manager told him to say. Naturally, I ask to speak to said manager. He refuses. I ask for the manager’s name. “I’m not going to give you her name,” he says, apparently moonlighting as a CIA agent protecting national secrets.

      Eventually, the elusive manager calls. Her name? Elisha. Last name? "Elisha." (Twice.) I had to request it three times like I was trying to unlock a boss level in a video game. She finally gives me the full name, presumably real. She explains that this happens all the time with Toro batteries (comforting!) and that if I want a replacement, I’ll need to bring the battery in, wait for manager approval, and maybe they'll swap it. Oh, and no—they won’t just bring me a working battery and take the dead one back. Because, clearly, that would make too much sense. I tell her, fine—forget it. Just come pick up the mower. I’m done. She then tries to guilt-trip me with, “You’d rather return the whole mower than bring in the battery?” Ma’am… you’d rather lose a $3,300 sale than deliver a functioning battery?

      So yes, Lowe’s is now sending a truck to come retrieve their shiny, non-functional mower. A grand customer service victory! Congrats to everyone involved on a job terribly done. Lowe’s, thank you for this magical experience. You’ve taught me never to spend another dime in your store—anywhere in the country. Lucky for me, Home Depot is literally across the street, and they seem to know how batteries work. Goodbye forever, Lowe’s. I’d say it’s been a pleasure, but… you know.

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      PriceMaintenance

      Reviewed Oct. 4, 2025

      I purchased the mower in March. It was used four times. It began leaking fuel out of the carburetor. Tried to get it repaired under warranty and was still charge $60 and told it was bad gas. I paid the $60 thinking it had been repaired at the Toro authorized repair center. It is still broken.

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      TechPriceRefunds & PayoutsMaintenance

      Reviewed Sept. 10, 2025

      The self-propel lawn mower came out of the box from Lowe's and had to be repaired. The connection for the self-propel was not done coming out of the manufacturer. I was charged because I did not buy the lawn mower from the repair shop. Toro refused to refund the repair knowing that it came out from their facilities incorrectly. Now, the self-starter is not working. The lawn mower is not even a year old.

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      Reviewed Sept. 4, 2025

      I purchased a Toro model # 21463 22” Recycler mower in June of 2025. I really wanted to like this mower but was very disappointed with its performance. If the lawn is even a little wet it leaves lawn clipping behind. I end up going over the cut lawn again to make sure the clipping gets all picked up. Also this mower is suppose to start on the first or second pull, that’s not always the case. On occasion when I stop to empty the bag sometime it decide not to start. I end up having to use starting fluid to get it to go, very frustrating. I live in the Pacific Northwest and our spring seasons are more on the wet side than dry side. I don’t believe this mower is a good choice for anyone living P.N.W.

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      Toro author review by ConsumerAffairs Research Team

      Toro develops cutting edge riding mowers and has a 100-year history.

      • 60-inch cutting deck: This broad cutting deck handles substantial lawn sizes of up to 6 acres.

      • Lifetime guarantee: These riding mowers have a lifetime guarantee for industry-leading protection.

      • Focus on durability: The parts used in the Toro riding mowers have a high-quality design with every step taken to increase durability.

      • Adjustable floating suspension: The suspension smooths out a rough ride and creates a comfortable seat.

      • Multiple speed ranges: Toro riding mowers offer multiple speeds for full control.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Toro Lawn Mowers Company Information

      Company Name:
      Toro
      Website:
      www.toro.com