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Toro Lawn Mowers Reviews

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About Toro Lawn Mowers

Pros
  • Durable and long-lasting performance
  • Good customer service experience
Cons
  • Frequent starting issues reported
  • High maintenance requirements

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Toro Lawn Mowers Reviews

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    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Sept. 28, 2026

    Bought the self-propelled walk-behind recycler 22" 163CC last year (May 2025). It made it 2 seasons before catastrophic failure today (crack in engine housing near blade shaft and subsequent unfixable major oil leak). Before that failure, was not satisfied with the rear bag collection, the rear opening seems too small and clogged over and over every time I used it. The diverter you can get to blow grass sideways didn't help, and the mower continued to clog repeatedly - the rear opening in the platform just seems too small. The carburetor clogged up after a year; I fixed it by disassembly and cleaning (no big deal). The plastic semi-circle "baffle" under the mower rear that moves grass clippings into the (too small) opening quickly disintegrated during season 1 and was replaced. Easy to start, but a lot of problems before it died an early death.

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    Customer ServiceTechPrice

    Reviewed Sept. 27, 2026

    I bought the Toro 54', which I paid over $4,000 for. I bought it only to cut a small property I have which only has grass. Within the second day, the blade was gone. Third day, belt came out of its place and started burning with a lot of smoke coming out. When you pay this much money for something and it gives you more headache than your previous old mower, it is terrible. I tried calling Toro.

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      Customer ServicePunctuality & SpeedMaintenance

      Reviewed Sept. 27, 2026

      I would never recommend a Toro Lawn Mower. I bought one just over a year ago and my lawn mower started grinding when I would use the self-propel. Called Toro customer service, they told me it is still under warranty and take it to my local authorized Toro repair shop. The repair shop told that the lawn mower would take 6-8 days to repair. My lawnmower sat in the shop for well over a month, because the part (163-7210) is on Back Order from TORO and there is no estimated date of production. I called Toro customer service a couple more times and all they could recommend is to take it back to the service shop and wait. Very disappointing customer service and what good is a warranty if you don't make the parts!

      Shawn **

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      Reviewed Sept. 6, 2026

      DO NOT BUY this product. It's the worse. Says guarantee start. NOPE! NEVER. I WILL NEVER BUY ANOTHER.

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      Staff

      Reviewed Aug. 21, 2026

      Disappointed, frustrated!!

      1) Worst bucket hookup ever. Keeps falling off with slightest uneven lawn.
      2) Self propelled feature is rubbish, no help while moving.

      3) Continuous restarting to set heights, clear bucket or when removing sticks.

      Toro, you failed on this one.

      Peet **, Indiana, USA

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      Price

      Reviewed Aug. 17, 2026

      I have a 4-year-old Toro 60v mower. Battery shows full. Starting last summer, the mower intermittently began shutting down randomly. It would restart right away, but this year, the problem has gotten worse. Now, as soon as I start to mow, it will shut down in ten feet or less. The outside temperature is between 80 - 90 degrees, but that didn’t seem to be the issue, because for the first 2.5 years, I could get the lawn mowed without a problem. I’ve been religious about cleaning the bottom vents and battery contacts, removing the battery from the charger after it’s charged. Yesterday, I was able to get a little more than 1/3 of my lawn cut, then it took me 45 minutes of constantly restarting, five feet at the most! Definitely never buying Toro products again! Neighbor had a five-year-old Ego mower and a two-year-old Ego snowblower and has never had problems.

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      Maintenance

      Reviewed Aug. 17, 2026

      No customer support!! 888 number is broken. I have a serious safety issue with a brand new $4500 mower and can reach NO ONE. Control levers have overlap (see photo), inhibiting turn control. No adjustment for this in the manual.

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      Rates

      Reviewed Aug. 8, 2026

      I rate them a zero. Two batteries don't even complete the mowing of my yard. Do NOT recommend.

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      Customer ServiceHonesty & Transparency

      Reviewed July 30, 2026

      Absolute junk. Hard to start out of the box. Clogs up on any grass whatsoever. Less than a year old, can't get this crapper fixed, no one works on them, by the time you get it fixed, summer is over. Crap foreign call center customer service/ no customer service. Poor build quality. Gonna sell this mower if it ever gets fixed. Honestly, I purchased a 10 year old push mower for $35 that does a much better job than this piece of crap ever did.

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      Price

      Reviewed July 8, 2026

      Bought Toro Timecutter zero-turn mower with MyRide system back in 2021. Thought I was buying a reliable mower that would last me for a long time. Had previously owned Cub Cadets and they were still running after 10 years. Wanted a new mower, so I purchased a Toro. Was I surprised when my Toro gave up after 5 years. The left transaxle got to the point where after about 15 minutes of operation. It would quit driving. Took it to a Dealer and was told the transaxle would have to be replaced at a cost of over $1500.00. Mower was out of warranty, and Toro would not do anything about it. I only mow less than 3/4 of an acre, so this mower should have handled it with no problems. So if you are thinking about owning a Toro, you might want to consider other brands.

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      Reviewed July 6, 2026

      DO NOT BUY TORO. I have been a Toro owner for 30+ years. I recently purchased a new 22" personal pace gas mower. So cheaply built. First, the engine is way undersized. The engine struggles to push the clippings into the bag. If the grass is a bit long, or there is just a trace of dew - forget it! The chute gets clogged after about 20' of mowing. The mower leaves a trail of clippings, so I basically have to mow twice in order to get the clippings up. I have the deck set so high you can't tell I mowed after about two days. Also, there is no vertical face on the inside surface of the tires. Tires are hollow. Leaves and debris get caught up in there and then fall out as you mow. This machine is JUNK.

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      Customer ServiceCoveragePunctuality & SpeedStaffResolutionHonesty & Transparency

      Reviewed June 26, 2026

      I purchased a Toro 54 inch zero turn about three weeks ago. I purchased the Toro due to the seat that has a suspension, as my wife loves to mow, and I thought this would be easier on her back. She has mowed twice and the throttle will not remain in place it vibrated to a slower speed. I pulled off the cover to adjust it, and it is a plastic sealed unit with no way to adjust the tension. I then called Toro, and have been lied to multiple times about when a supervisor would call me back to help resolve my issue. I had a Cub Cadet before this mower, and now I realize I should not have purchased the Toro, and the Cub Cadet never gave me any real issues, and no warranty issues.

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      Customer Service

      Reviewed June 25, 2026

      Please, do yourself a big favor and do not buy a Toro lawn mower, I bought a brand new one with warranty to start!! After one year parked in my storage room and never started then, this year, 2026, with two of my neighbors, with hard time, last week, finally, started but, unfortunately, I can not start with almost 30-45 minutes trying hard won't start so, I'm writing my phone here if you need more information about this piece of junk, brand new, Toro lawn mower. **.

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      Reviewed June 23, 2026

      Poor quality. PTO has a bearing knock. Blades are not balanced. Time Saver Max now has 9 hours on it. Front axle does not pivot that will spin drive tires on uneven ground. 4K I expected more.

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      Reviewed June 6, 2026

      So I purchased a new Toro because my last one kept going for 20 years. When I got this home I realized that you have to engage the blade to start it and not run it unless the blade is engaged. So you have to mow when taking it from the shed to the lawn. Poor design. Then I started looking at this POS. Seems very cheaply made. My old one would start with 2 pulls no matter how cold it was. This thing takes at least 4 to 6 pulls before it will start. So on my 4th mowing with this POS the rear wheel fell off while mowing my front yard.

      The mower dropped and gouged up my lawn before I was able to stop it. It took me an hour to find the parts and then had to take off the other wheel to see how to put it back together correctly. While completing this I noticed how cheaply this mower is made. Too bad because Toro used to stand for quality. Also I still have another 20 year old Toro which is still going. I can mow my entire yard on one tank os gas with that one. Today the new POS took a tank and a 1/4 to do the same yard.

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      Reviewed May 31, 2026

      This has got to be the worst grass catcher design I have ever seen. Grass blows all over me when I mow. Emptying catcher leaves, more grass falling out the in the catcher. Very disappointing! Do better!

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      Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceRates

      Reviewed May 29, 2026

      I brought my 22" Personal Pace 163cc Toro gas lawn mower over the holiday weekend. During my first use, and within the first pass of the front yard, the rear wheel fell off. I did contact Lowe's customer service, where I bought it. I did try to replace it but returning it was frustrating. I had to wait for pick-up then 10 more days to have a refund processed. It was on sale when I bought it and the model was not available so I could buy the smaller model 150cc for the same price I paid for mine, or I could pay more for a model with similar features that cost more.

      Had they simply replaced the lawn mower with the same or similar, I might have a different review - I did not have or use the equipment long. I was told Toro was the best and splurged a little thinking I would never have to buy another lawn mower again. The only thing I never have to buy again is a Toro and Lowes has lost a long-time customer.

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      Customer ServiceTech

      Reviewed May 27, 2026

      Toro customer service sucks **. Will never get a Toro again. So pissed. They will not honor the warranty directly and told me I have to go to the dealer (if did not buy it from they only assembled and delivered). I called the 3rd party and they stated I had to bring it to them (even though they installed in incorrectly). I don't have the means of bring it and they basically said too bad. So spread the word....just glad they were not in front of me...

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      Customer ServiceCoveragePriceMaintenance

      Reviewed May 14, 2026

      Purchased Toro Push Mower from Lowes and used it twice and then it wouldn't start. Contacted Toro as it was still under warranty. They pushed me off to an "Authorized Service Center". When I took it to them they immediately say the mower has known issues and they work on them a lot. After inspection they tell me it needs a new carburetor and that it was estimated to cost $168 to fix and that it was not covered under warranty. Again I used the mower twice. Furious I contact Toro again and they continued to refer me back to Service center and that they have no responsibility and the decisions are determined by service center. How is a faulty carburetor not a manufacturer defect?

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      Reviewed April 17, 2026

      Toro 2025 140 gts recycler mower is worst mower that I've bought in years. Toro should be ashamed to put their brand on this P.O.S.

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      Punctuality & Speed

      Reviewed March 19, 2026

      Worthless. In less than 6 months the spark plug needed to be changed. 6 moths later it won’t start again. New spark plug and air filter fresh gas and now 100 mile trip for service and probably another $150.00 for servicing. For $300 in repairs I can buy a new non Toro mower.

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      Reviewed March 12, 2026

      Very bad products. No warranty backing by Toro nor purchase location. My toro lawn mower did not last a month. Constant stall with no start to follow. Please for you own sake, buy a Husqvarna, Stihl or a goat.

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      Customer ServiceSales & MarketingStaff

      Reviewed Jan. 31, 2026

      I bought a Toro 22 in. Recycler Lawn Mower, and I regret it every time I mow. Let's start with the positive aspects. It starts easily, which can reassure users, and is lightweight. There are many negatives. It has a small gas tank, and the bagger sits so low that it falls off going down a hill. It also falls off when you turn. Grass shoots out by the left front tire and around the bagger. The Toro also leaves clumps of grass all over the yard. When you back up with the mower, there is a pile of grass. The salespeople at Ace have no knowledge of these mowers; I would not recommend this mower. When I called the company, the consultant told me to read my owner's manual!

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      CoveragePriceMaintenanceStaffHonesty & Transparency

      Reviewed Dec. 23, 2025

      Never ever buy a Toro lawnmower. I would give a zero star if I could!!! I purchased a self propelled toro 140cc mower this past May for $400.. After 5 months of use the lawnmower...wouldn't start... It comes with a supposed 2 year guaranteed to start guarantee, which is a bunch of nonsense and lies... Since there is no human to speak to at toro. Sad to have an American made lawn mower with this horrible quality... I thought buying American would help the economy.... No wonder why people are buying overseas lawn mowers!!! I took the mower to an authorized repair shop... They charged me $88 dollars to repair it even though I shouldn't have paid anything since it should be under warranty...

      When I picked up the lawnmower it ran for about 1 hour and wouldn't start again... The repair shop said it needed an engine because it was ran with no oil... How could that be on a 5 month old mower? They told me nothing else could be done....Toro is doing absolutely nothing for me and I'm out almost $500... I will never buy another toro lawnmower again and warn people that they are overpriced junk...

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      Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedMaintenanceStaff

      Reviewed Oct. 19, 2025

      Ah yes, gather 'round, folks, for the epic saga of how Lowe’s managed to lose a $3,346.92 sale over a $50 battery—and somehow made me feel like the unreasonable one. So, on October 5, 2025, I made what I thought was an exciting, adult purchase: a shiny new Toro 42" zero-turn riding mower from the Clay, NY Lowe’s (Store #5095). After coughing up over three grand, plus tax (because joy isn't free), I waited eagerly for my new toy to arrive.

      The mower was delivered on October 7. That afternoon, I geared up, ready to mow like a suburban king... and nothing. The battery wasn’t just dead—it was in a battery coma. No clicks, no lights, no sign of life. Awesome! Thanks, Lowe’s, for delivering something that had literally one job—to start. Thinking this was a one-time fluke (ah, sweet naïve optimism), I trotted over to Walmart to buy a battery charger—because apparently when you spend $3,000+, your next task is to resurrect your own lawn equipment. Charged it a bit—still dead. Charged it overnight—miracle! It started. I mowed. Yay, success. End of story? LOL, no.

      One week later, I return for Round 2 with my new mechanical steed. Guess what? DEAD. AGAIN. Apparently, Toro stands for “Totally Out of Reliable Output.”

      So I call Lowe’s. The person I’m transferred to in the “mower department” makes a toaster look like a genius. He takes my info and says he’ll talk to the manager (spoiler: a phrase you’ll hear a lot in this circus). He calls me back (shockingly fast—credit where credit's due) and informs me that I’ll need to contact Toro myself because the battery is under warranty.

      Oh, so I need to go chase down the manufacturer for the battery that Lowe’s delivered dead-on-arrival? Makes total sense. I then ask if Lowe’s could, I don’t know, just replace the battery? I mean, basic customer service? Nah. He says that’s what his manager told him to say. Naturally, I ask to speak to said manager. He refuses. I ask for the manager’s name. “I’m not going to give you her name,” he says, apparently moonlighting as a CIA agent protecting national secrets.

      Eventually, the elusive manager calls. Her name? Elisha. Last name? "Elisha." (Twice.) I had to request it three times like I was trying to unlock a boss level in a video game. She finally gives me the full name, presumably real. She explains that this happens all the time with Toro batteries (comforting!) and that if I want a replacement, I’ll need to bring the battery in, wait for manager approval, and maybe they'll swap it. Oh, and no—they won’t just bring me a working battery and take the dead one back. Because, clearly, that would make too much sense. I tell her, fine—forget it. Just come pick up the mower. I’m done. She then tries to guilt-trip me with, “You’d rather return the whole mower than bring in the battery?” Ma’am… you’d rather lose a $3,300 sale than deliver a functioning battery?

      So yes, Lowe’s is now sending a truck to come retrieve their shiny, non-functional mower. A grand customer service victory! Congrats to everyone involved on a job terribly done. Lowe’s, thank you for this magical experience. You’ve taught me never to spend another dime in your store—anywhere in the country. Lucky for me, Home Depot is literally across the street, and they seem to know how batteries work. Goodbye forever, Lowe’s. I’d say it’s been a pleasure, but… you know.

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      PriceMaintenance

      Reviewed Oct. 4, 2025

      I purchased the mower in March. It was used four times. It began leaking fuel out of the carburetor. Tried to get it repaired under warranty and was still charge $60 and told it was bad gas. I paid the $60 thinking it had been repaired at the Toro authorized repair center. It is still broken.

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      TechPriceRefunds & PayoutsMaintenance

      Reviewed Sept. 10, 2025

      The self-propel lawn mower came out of the box from Lowe's and had to be repaired. The connection for the self-propel was not done coming out of the manufacturer. I was charged because I did not buy the lawn mower from the repair shop. Toro refused to refund the repair knowing that it came out from their facilities incorrectly. Now, the self-starter is not working. The lawn mower is not even a year old.

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      Reviewed Sept. 4, 2025

      I purchased a Toro model # 21463 22” Recycler mower in June of 2025. I really wanted to like this mower but was very disappointed with its performance. If the lawn is even a little wet it leaves lawn clipping behind. I end up going over the cut lawn again to make sure the clipping gets all picked up. Also this mower is suppose to start on the first or second pull, that’s not always the case. On occasion when I stop to empty the bag sometime it decide not to start. I end up having to use starting fluid to get it to go, very frustrating. I live in the Pacific Northwest and our spring seasons are more on the wet side than dry side. I don’t believe this mower is a good choice for anyone living P.N.W.

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      PriceStaffRates

      Reviewed Aug. 27, 2025

      I recently purchased a Timesaver 30”. I have had several Toro mowers over the years since starting a grounds care company back in the '80s, I have to say this is the first time I have been disappointed with my purchase. The engine is very under powered with the price tag of $1600 and change, I feel like I was duped.

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      Reviewed Aug. 23, 2025

      1st time power drive wheel fell off. 2nd time. The other one. 4th time the power drive started smoking and quit working. 5th, 6th, 7th, 8th time same problems reoccurring with half power. Now that I got it back after 8 times in warranty I can't go 10 feet without it stalling out. All summer out. If 16 mows it only worked 3 times for the full yard. Plus the shoot for bagging is 5 inches higher off ground than other mowers and you WILL have a problem if you bag it.

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      Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

      Reviewed Aug. 15, 2025

      I purchased your product from Lowe's in April 2024 for $549 and I registered it on your website. During my first use the plastic piece holding the cable for self propulsion broke off and I had to return it to Lowe's for replacement which was a hassle but after that I used it successfully for a number of months. I cleaned the air filter after each use and checked the oil periodically as per your instruction manual and added oil as necessary. In May 2025 after a month of use I was unable to get the mower to start as per your guarantee of quick start. I took it to a Toro authorized repair facility: Capitol Repair Services 6566 West Broad Street Richmond, VA 23230 and they told me they needed to change the oil. I told them that your instruction manual indicated that was not necessary. He was able to cover some of the work under the product warranty but I was still charged $75.00 for some of it.

      I was in a rock and a hard place if I wanted to mow my lawn. This week (08/12/25) my self propel stopped working and I was able to change the belt with the help of my son-in-law. I was surprised this needed replacement so soon. It looked worn and after replacement the self propel worked again. Now the Briggs and Stratton engine is not maintaining power during mowing especially after some use. I am totally dissatisfied with this mower and all the problems I have had in such a short time mowing my lawn every week. I don’t mind doing the basic regular maintenance as prescribed in your user’s manual but it is not holding up to the use in my yard. I am open to a replacement mower to rectify this situation. Trying to contact y'all on the phone to discuss this problem is a complete frustration and waste of my time as no one answers or ever gets back to me!

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      Reviewed Aug. 10, 2025

      Model 74710 32” zero turn. Engine kept quitting from day one. Exhaust deflector broke off the first year. Found numerous shorts in the electrical system. Had to replace battery starter solenoid PTO switches. Constantly throwing hydrostatic belts off because idler pulleys were seizing up. The mowers completely undependable. After screaming at the dealer that sold it to me, they said this mower will only last 500 hours. What a piece of junk. I’m not sure how the dealer in Clay Center, Ohio stays in business.

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      Customer Service

      Reviewed Aug. 6, 2025

      GTS 163cc, cheaply made – No side discharge port which cause it to stall when in mulching mode. Harder to start than any lawn mower I ever owned. Cheaply made, the carburetor housing is made of plastic. The self propelled drive system is hard to operate. We had several problems with it since we bought it back in May of 2022. Toro customer service is a joke and so is Ace Hardware.

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      Reviewed Aug. 3, 2025

      I purchased Toro mower mulcher self propelled with rear discharge. If grass is even slightly wet constantly clogs due to design of rear attachment. Absolutely will never buy a mower with rear discharge.

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      Maintenance

      Reviewed July 11, 2025

      Same issues as others. Won’t start..especially after taking a break! The spark plug is black after one use. Ridiculous. I took it to the repair shop..4th spark plug and 4th use and there’s no difference. SO disappointed…

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      Maintenance

      Reviewed July 2, 2025

      Do not buy the 22 inch all wheel drive. It's junk... I does not like to mow damp grass, I am not talking wet, I am talking 3:00 in the afternoon, a little bit damp at the roots from the morning dew.. it clogs and you have to clean it out every 10 to 15 feet... buy anything else... this is the biggest junk thing I have ever purchased. It is two weeks old and I am buying another mower tomorrow.. junk junk junk..

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      CoveragePriceMaintenance

      Reviewed June 29, 2025

      We bought a 54” Timecutter Max Havoc Zero Turn Model #77506 costing $4500 at Tractor Supply Company in Collierville, TN 6/24/24. It JUST turned one year old. We have had Ariens (lasted 20 yrs), John Deere Lawn Tractor (lasted 18 yrs). We were told Toro was a very good mower. We live on 5-1/2 acres, but two acres we’ve left wooded. Very impressed with the motor and power. Primary reason I bought was the Kawasaki engine. I’ve owned construction equipment through the years.

      NOW be ready to replace an expensive belt regularly. I’ve had three break in the last month. I feel I made a huge mistake with this expensive purchase. After reading different reviews online, this is a real problem. I’m not sure how I can keep this mower and WOULD NOT recommend. Started breaking belts shortly after I purchased it, but that’s not covered by warranty. Plan to talk to my Toro dealer and see what they can tell me, and if I have any options to trade it. Buyer beware.

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      Reviewed June 12, 2025

      Toro Super Recyler - 2025 junk. I've mowed my lawn for over 20 years with a Honda. Finally wore it out. Thought I would by the Toro high end recycle. This what you can expect if you mow the lawn that is very dry, very short and I change mow pattern every time I mow:

      - Plan to more twice as often as you have done before.
      - Plan to mow twice or three times to pick up the 'tire' clumps.
      - Plan to run your leaf bower over the yard to scatter all the clumps of cut grass that would otherwise leave ugly brown dead grass on your lawn.
      - When (if) you contact Toro, plan to have the 'too bad for you' customer support.
      - Plan to live with the 'Mohawk effect' and long uncut grass.

      - When you take it back to your local dealer plan for them to tell you nothing's wrong with the mower.

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      Refunds & PayoutsTransparency

      Reviewed May 28, 2025

      ZERO STARS. TORO: HORRIBLE $400 Lawnmower. Do not buy it... Brand New Won't Start. EVEN THOUGH IT SAYS GUARANTEED TO START. Total crap. AND the instructions have no words. Just STUPID TINY pictures. No explanation. MADE IN MEXICO. Typical JUNK. #1 in America? What a JOKE. Poured in oil, poured in gas $$$, 20 tries on pull start then finally it vibrates, it smokes, it shakes, it makes a grinding noise, cuts a foot of grass uneven mind you and then it conks out. Now I gotta drain gas in order to return it to Lowes. WASTE OF MY TIME. You were warned.

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      Customer ServiceCoverageMaintenance

      Reviewed May 18, 2025

      I replaced my 20 year old Craftsman lawn mower with a Toro. I should have done better research. The model I purchased just couldn't stand up to my old Craftsman. For some reason Toro has decided to make an extremely small bag for most of their mowers. Might be good on a tiny lawn but not so anything bigger. I did some research after I purchased it and found many have the same complaint. Also that the cut debris blows out the front instead of into the bag. To make it worse, Toro responds to the reviews that the manual should be read. As if that will fix their design defects. Ended up with a new Dewalt with a 2.3 bushel bag. So now I will sell my Toro.

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      Toro author review by ConsumerAffairs Research Team

      Toro develops cutting edge riding mowers and has a 100-year history.

      • 60-inch cutting deck: This broad cutting deck handles substantial lawn sizes of up to 6 acres.

      • Lifetime guarantee: These riding mowers have a lifetime guarantee for industry-leading protection.

      • Focus on durability: The parts used in the Toro riding mowers have a high-quality design with every step taken to increase durability.

      • Adjustable floating suspension: The suspension smooths out a rough ride and creates a comfortable seat.

      • Multiple speed ranges: Toro riding mowers offer multiple speeds for full control.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Toro Lawn Mowers Company Information

      Company Name:
      Toro
      Website:
      www.toro.com