Toro Lawn Mowers Reviews

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About Toro Lawn Mowers

Pros
  • Durable and long-lasting performance
  • Good customer service experience
Cons
  • Frequent starting issues reported
  • High maintenance requirements

Toro Lawn Mowers Reviews

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    PriceStaffRates

    Reviewed Aug. 27, 2025

    I recently purchased a Timesaver 30”. I have had several Toro mowers over the years since starting a grounds care company back in the '80s, I have to say this is the first time I have been disappointed with my purchase. The engine is very under powered with the price tag of $1600 and change, I feel like I was duped.

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    Reviewed Aug. 23, 2025

    1st time power drive wheel fell off. 2nd time. The other one. 4th time the power drive started smoking and quit working. 5th, 6th, 7th, 8th time same problems reoccurring with half power. Now that I got it back after 8 times in warranty I can't go 10 feet without it stalling out. All summer out. If 16 mows it only worked 3 times for the full yard. Plus the shoot for bagging is 5 inches higher off ground than other mowers and you WILL have a problem if you bag it.

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    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed Aug. 15, 2025

    I purchased your product from Lowe's in April 2024 for $549 and I registered it on your website. During my first use the plastic piece holding the cable for self propulsion broke off and I had to return it to Lowe's for replacement which was a hassle but after that I used it successfully for a number of months. I cleaned the air filter after each use and checked the oil periodically as per your instruction manual and added oil as necessary. In May 2025 after a month of use I was unable to get the mower to start as per your guarantee of quick start. I took it to a Toro authorized repair facility: Capitol Repair Services 6566 West Broad Street Richmond, VA 23230 and they told me they needed to change the oil. I told them that your instruction manual indicated that was not necessary. He was able to cover some of the work under the product warranty but I was still charged $75.00 for some of it.

    I was in a rock and a hard place if I wanted to mow my lawn. This week (08/12/25) my self propel stopped working and I was able to change the belt with the help of my son-in-law. I was surprised this needed replacement so soon. It looked worn and after replacement the self propel worked again. Now the Briggs and Stratton engine is not maintaining power during mowing especially after some use. I am totally dissatisfied with this mower and all the problems I have had in such a short time mowing my lawn every week. I don’t mind doing the basic regular maintenance as prescribed in your user’s manual but it is not holding up to the use in my yard. I am open to a replacement mower to rectify this situation. Trying to contact y'all on the phone to discuss this problem is a complete frustration and waste of my time as no one answers or ever gets back to me!

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    Reviewed Aug. 10, 2025

    Model 74710 32” zero turn. Engine kept quitting from day one. Exhaust deflector broke off the first year. Found numerous shorts in the electrical system. Had to replace battery starter solenoid PTO switches. Constantly throwing hydrostatic belts off because idler pulleys were seizing up. The mowers completely undependable. After screaming at the dealer that sold it to me, they said this mower will only last 500 hours. What a piece of junk. I’m not sure how the dealer in Clay Center, Ohio stays in business.

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    Customer Service

    Reviewed Aug. 6, 2025

    GTS 163cc, cheaply made – No side discharge port which cause it to stall when in mulching mode. Harder to start than any lawn mower I ever owned. Cheaply made, the carburetor housing is made of plastic. The self propelled drive system is hard to operate. We had several problems with it since we bought it back in May of 2022. Toro customer service is a joke and so is Ace Hardware.

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    Reviewed Aug. 3, 2025

    I purchased Toro mower mulcher self propelled with rear discharge. If grass is even slightly wet constantly clogs due to design of rear attachment. Absolutely will never buy a mower with rear discharge.

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    Maintenance

    Reviewed July 11, 2025

    Same issues as others. Won’t start..especially after taking a break! The spark plug is black after one use. Ridiculous. I took it to the repair shop..4th spark plug and 4th use and there’s no difference. SO disappointed…

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    Maintenance

    Reviewed July 2, 2025

    Do not buy the 22 inch all wheel drive. It's junk... I does not like to mow damp grass, I am not talking wet, I am talking 3:00 in the afternoon, a little bit damp at the roots from the morning dew.. it clogs and you have to clean it out every 10 to 15 feet... buy anything else... this is the biggest junk thing I have ever purchased. It is two weeks old and I am buying another mower tomorrow.. junk junk junk..

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    CoveragePriceMaintenance

    Reviewed June 29, 2025

    We bought a 54” Timecutter Max Havoc Zero Turn Model #77506 costing $4500 at Tractor Supply Company in Collierville, TN 6/24/24. It JUST turned one year old. We have had Ariens (lasted 20 yrs), John Deere Lawn Tractor (lasted 18 yrs). We were told Toro was a very good mower. We live on 5-1/2 acres, but two acres we’ve left wooded. Very impressed with the motor and power. Primary reason I bought was the Kawasaki engine. I’ve owned construction equipment through the years.

    NOW be ready to replace an expensive belt regularly. I’ve had three break in the last month. I feel I made a huge mistake with this expensive purchase. After reading different reviews online, this is a real problem. I’m not sure how I can keep this mower and WOULD NOT recommend. Started breaking belts shortly after I purchased it, but that’s not covered by warranty. Plan to talk to my Toro dealer and see what they can tell me, and if I have any options to trade it. Buyer beware.

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    Reviewed June 12, 2025

    Toro Super Recyler - 2025 junk. I've mowed my lawn for over 20 years with a Honda. Finally wore it out. Thought I would by the Toro high end recycle. This what you can expect if you mow the lawn that is very dry, very short and I change mow pattern every time I mow:

    - Plan to more twice as often as you have done before.
    - Plan to mow twice or three times to pick up the 'tire' clumps.
    - Plan to run your leaf bower over the yard to scatter all the clumps of cut grass that would otherwise leave ugly brown dead grass on your lawn.
    - When (if) you contact Toro, plan to have the 'too bad for you' customer support.
    - Plan to live with the 'Mohawk effect' and long uncut grass.

    - When you take it back to your local dealer plan for them to tell you nothing's wrong with the mower.

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    Refunds & PayoutsTransparency

    Reviewed May 28, 2025

    ZERO STARS. TORO: HORRIBLE $400 Lawnmower. Do not buy it... Brand New Won't Start. EVEN THOUGH IT SAYS GUARANTEED TO START. Total crap. AND the instructions have no words. Just STUPID TINY pictures. No explanation. MADE IN MEXICO. Typical JUNK. #1 in America? What a JOKE. Poured in oil, poured in gas $$$, 20 tries on pull start then finally it vibrates, it smokes, it shakes, it makes a grinding noise, cuts a foot of grass uneven mind you and then it conks out. Now I gotta drain gas in order to return it to Lowes. WASTE OF MY TIME. You were warned.

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    Customer ServiceCoverageMaintenance

    Reviewed May 18, 2025

    I replaced my 20 year old Craftsman lawn mower with a Toro. I should have done better research. The model I purchased just couldn't stand up to my old Craftsman. For some reason Toro has decided to make an extremely small bag for most of their mowers. Might be good on a tiny lawn but not so anything bigger. I did some research after I purchased it and found many have the same complaint. Also that the cut debris blows out the front instead of into the bag. To make it worse, Toro responds to the reviews that the manual should be read. As if that will fix their design defects. Ended up with a new Dewalt with a 2.3 bushel bag. So now I will sell my Toro.

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    MaintenanceRates

    Reviewed May 15, 2025

    Self- propelled Z wire clamp had broken due to fatigue crack after 3 years of use. Very poor design. Try gluing and using ferrule with another Z wire clamp; but cable pulled out gain. I had taken it to a lawn mower repair shop now and accept to pay approximately $150.00 after I pick up my lawn mower from the repair shop. I had paid a little more than $400 for the lawn mower originally.

    For the last week, I had minorly strained my left wrist trying to push the lawn mower going up the hill because of extra effort in trying to finish in mowing my lawn. The engineers who design this cable need to check for fatigue bending stress range for cyclic loading in the Z Clamp. Should use fatigue endurance limit in the design with a factor of safety of 2 for the fatigue stress range on the Z clamp. The lawn mower otherwise still runs good, starts good and properly cuts the lawn O.K. It was purchased on 3/22/2022. The Model is TORO 22 inch Recycler Lawn Mower. I rated it a 2 mainly because that I had received a minor strain injury from the engineering design flaw.

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    Customer ServiceStaffTransparency

    Reviewed April 28, 2025

    I have the Recycler 60v 22 in wall behind mower, it's almost 2 years old. It died 1 week before the warranty runs out, so I guess I'm lucky. I took the mower to Weingartz in Livonia Michigan for warranty work. My experience at Weingartz was less than good. Your service department was understaffed and the associates in the service department were rude. I believe the Weingartz owners you should invest in their employees and teach them how to interface with the public. My $750 mower is out of commission now for at least a month, so I'm told by Weingartz. I'll update this review once I get my mower back and see if it works. Right now my confidence level is very low.

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    Customer ServiceStaff

    Reviewed April 21, 2025

    Have a 2023 Toro super recycler. What a waste of $800. The stupid stand and store feature starves the engine of gas. Engine pulses while running. Been in shop 4 times, replaced parts-no help. Tried calling Toro customer disservice-got some foreign guy reading from a script. I have had 5 toro mowers over the years and this is junk. Time to go to Walmart.

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    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed April 16, 2025

    I bought the Timemaster from HD May 2024. I was pretty excited in the beginning thinking it would cut the mow time by a third. Yes, I read the reviews about the small gas tank and the pully system blowing up. I chose to turn a blind eye and go after the features like a 30" cut, self pacing, easy start, and easy height adjustment. All of which have been really nice. The small gas tank is a nuisance to say the least. Cannot mow one acre with a lot of twists and turns without refilling once. The engine could stand to add 1-2 more HP because it will bog down if you have a patch of thick blade grass like St Augustine. But the real kick in the seat has been the exploding pully system.

    While mowing my dried up Bermuda grass from the Texas August drought, the pully system exploded. Trust me, you will know it when it happens. OK, just another nuisance because the warranty covered the repair. But wait, the totally trashed blades caused by this systemic system failure are not covered under the warranty because they are considered a maintenance item. Let's ignore I have only used the mower for three months and when the pully system exploded it took the blades with them. OK fine, I will deal with it. I finished August, Sept, Oct mowing with no issues. Roll forward to 2025. Second mowing. Not much grass yet because it is still starting to come in. Then the second kick in the seat. Pully system exploded again. I’ll take it in for warranty, no problem. But wait. The shop called. Said Toro refused the warranty claim because a repair was performed Aug 2024 and it was good for only three months. Really?

    The three-year manufacture warranty really means you can only use it once? Kind of funny because I am looking at extended warranty offer from Toro for 1 or 2 years. I would really have felt the pain if I had bought the extended warranty only to find out that it did not cover repeat systemic failures. Two in less than a year! I am going to pay for the repairs and a new set of blades. But take to heart that there is a problem with the pully system. To be fair, I have two 22" cut Toro mowers, one purchased in 2002, that are superior in all regards.

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    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed March 29, 2025

    I have Toro recycle, worst mower ever. After purchasing it started 1 time then wouldn’t start so I took to a mower guy, paid $50 more, came home, cut the grass. Then 2 weeks later pulled it out of shed, and wouldn’t start so I paid for my grass to be cut. Not thinking of the warranty. It sat in shed then it dawned on me about the warranty. So I called toro, they told me to drop off at toro dealer. The dealer had no knowledge of a warranty from toro. He sent me to service department, they had no knowledge of warranty either. So I called toro back got a case number, gave that to service center. So yesterday the service center called, said my mower was finished and cost was $60. I told service that I was not putting any more money into it when I dropped it off. So I called toro back. They said nothing they can do. I will never buy a toro again. By the way it’s a guarantee to start mower. I told them to keep it.

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    PriceMaintenance

    Reviewed Feb. 27, 2025

    I purchased this lawnmower because I could not pull the handle to start it. I also have a large yard and the battery operated ones did not hold a charge long enough. This one has an auto starter and gas. Best of both worlds! Well that was until the starter stopped working. I purchased it from Lowe’s and was told I had to contact Toro. They said you have to go to an authorized service dealer. The closest to me is 50 miles away. I have to take it there and maybe they can service this model which is still under warranty. I am going to have to pay someone to take it there and maybe they can look at it then or they have to go back. Or I might have to pay them to take it for nothing. I should have researched this before buying it. I just liked having the auto starter and gas. I definitely will not purchase from them again. I am very disappointed with the fact it already does not work and the service situation.

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    Customer Service

    Reviewed Jan. 14, 2025

    This is a review of Toro Customer Service. Apparently Toro is removing all responsibility for missing parts from their products. I ordered a Toro Timecutter 42” Zero Turn Mower and a Toro Timecutter Series 2 Bagger from Lowe’s. They were shipped to Lowe’s and then delivered to me. The mower is great. The bagger was shipped with a missing Weight Bracket. This is a $32 part. Toro will not send the missing part, they told me I have to get the part from Lowe’s or another certified supplier or return the entire bagger and order a new one. Lowe’s can’t get the part directly from Toro so they would have to buy one from another retailer at their own expense or take a return of my bagger and ship a new one. All for a $32 part that Toro failed to provide. If I have to return the bagger, Lowe's and Toro will waste a lot more than $32 of money and time to get a complete bagger kit to their customer. This is just poor customer support policy on the part of Toro.

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    CoveragePunctuality & SpeedStaff

    Reviewed Dec. 21, 2024

    We bought a Toro Recycler 21442 22 in. 150 cc Gas Self-Propelled Lawn Mower, April 4, 2024. 7 months later it would not start, store said we had to go to Toro, Toro said we had to go to a certified Toro repair, repair shop said if it is the carburetor or gas issue we had to pay. Husband fixed it and a month later it isn't working again. Toro has a very bad warranty, that doesn't help you at all.

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    Customer ServiceCoverageTechPriceMaintenance

    Reviewed Nov. 20, 2024

    Purchased a Toro 22” push mower with electric start in March 2024. Took it out of the box in July. Added gas and oil, cranked it up and the self propel function did not work. At the recommendation of Toro I took it to an approved repair center, they fixed it. After mowing the grass twice with it, my wife was mowing the yard and it run out of gas, I put gas in it and it wouldn’t start. Took it back to the repair facility and they’re charging me $112 for cleaning the carb, cleaning this etc… 3 times of using this mower and the carb needs cleaned!! Worst product and Customer service ever!!

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    PriceRefunds & Payouts

    Reviewed Oct. 29, 2024

    I bought a Toro TimeCutter 50 inch from Home Depot in Greenwood, Indiana. At first it ran well but then one and a half months after I bought it the belt that drives the blades came off and now the batter is dead and had to be replaced (within 90 days of purchase). Toro refused to reimburse me for the cost of the new battery and stated I had to have a service dealer look at it. This is impractical since they charge $100+ to come to your house. Despite the fact that the lawn mower cost more than $3000 dollars the company is too cheap to reimburse me for a $50 battery. I will never purchase a Toro product again and have advised my colleagues where I work of the same.

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    Customer ServiceCoveragePunctuality & SpeedOnline & AppMaintenance

    Reviewed Sept. 30, 2024

    What a horrible customer service. I cannot believe I purchased a brand new machine from their website, $600 and it arrive with open package, missing parts, not even looks new, wheel on the front right side is broken. I called 4 times to customer service, which couldn't transfer me to a supervisor, then after 25 minutes on the line she tells me to drive to a dealer to repair the part. I asked the supervisor to call me back, been told 24 hours.

    Supervisor called me, rude! Telling me to contact the nearest dealer, drive all the way there, return the machine, wait for 4 weeks for them to credit me back and meanwhile go online and make another order, and wait another 7 days for the delivery. Am I working for them !? Worse customer service ever. They don't have even a Google review site, since they know everyone will share how bad of a brand they are! Extremely bad! Oh and on top of it all, she hung up on me the call, and of course, no one called back.

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    Customer Service

    Reviewed Sept. 25, 2024

    The seat came apart three months old. The dealer scooters lawn mowers in Beaumont Tx has done nothing about the warranty and say that Toro has not returned any messages. I called Toro about it and they say it’s a dealer issue. It’s a same I spent 5K on a mower and no support from the dealer or Toro. Model 77505. The dealer will not return any phone calls on the warranty repair.

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    Punctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed Sept. 25, 2024

    May 2024, got a Toro self propelled push mower, at my request, for my Mother’s Day gift. Wanted this for small areas where my zero turn wouldn’t go. Used it a total of three times on 4 small areas. The self propel stopped working. Took it back to Lowes on Labor Day. 23 days later, it’s still not back. Was just told the transmission and a belt have to be replaced and that they are having to wait on parts. Had to pay $60 just to send it off to see what was wrong. This mower should be replaced. Ridiculous for the amount of money I paid for this thing, $548.00, then $60 to send off. I will not buy another one. Toto should be ashamed for not replacing these that break down after so few uses.

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    Reviewed Aug. 29, 2024

    I purchased a Toro zero turn lawn mower approx 4 for months ago, the first lawn mower delivered by Lowe's was returned. It would not crank. The second lawn mower was delivered while I was not at home and it would not crank, I had to have a Toro warranty service center come pick it up, pay $70 dollars for pick up for a new battery, cause the one in it would not even take a charge. I have only cut grass 4 times because of lack of rain, on the 4th time the mower cut off and would not run. I had service center again pick up lawn mower and this time, the clutch locked up on it and it blew a fuse. That is why it stopped running and it had nothing to do with me. I paid almost $3500 for this mower and I will never buy a Toro again.

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    Reviewed Aug. 23, 2024

    I regret my purchase of Toro products. I unfortunately purchased both a lawnmower and a weed eater from Lowe’s due to the “Guarantee Start” display which is a complete sham. Neither one of these items work without a considerable amount time servicing them multiple times throughout the summer. My recommendation “DO NOT BUY.”

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    Reviewed Aug. 9, 2024

    We bought a self-propelled lawn mower & anytime my husband adds gas to it, it won't start. He has to let it sit for over an hour before it will do anything. It's a piece of crap. I will never recommend to anyone.

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    Punctuality & SpeedStaff

    Reviewed July 30, 2024

    Product was purchased 5/24/2024. Initial mower was delivered. I attempted use the day after delivery. Deck bolt broke within 2 hours of usage. Lowe's located another mower and delivered another unit about 5 days later. I have used this mower a limited amount since then. I have been using my old TroyBilt 50 for trimming ditches and around trees and uneven yard surfaces. The Toro has about 8.5 hours of usage thus far. Today, July 30 24, I started to mow my entire yard which is about 3 acres total. I immediately ran into issues I was not expecting. The mower is quite fast and mows heavy grass load easily. The issues to be aware of and not seen by me were as follows. If your yard is not relatively flat, this not the mower you want. You will see areas where the deck will dig in and give you uneven cuts. Especially noticeable on ditches that would not be an issue if the deck remained at an optimal level.

    The ditches I am referring to are smooth sides gradually sloping to center. Such as ditches for a driveway entrance. The places the uneven cuts are most noticeable on entrance and exits from/to the ditch. I have many irregular spots in the yard that do not show any issues with my old Troy Bilt. The other major issue is that this mower will not cut Bermuda thick grass. It looks like someone took a pick axe to the grass and ripped the grass out. Any other grass is fine. If I had known these issues, I never would have bought the Toro. I consider it a loss of 4500.00. I will now have to purchase another mower to handle the areas this mower is unable to care for.

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    Customer ServiceTechPunctuality & Speed

    Reviewed July 26, 2024

    My old Toro finally wore out, so I bought a new one, same model because the last one was so good. Not this time, it mowed awful and when I looked the blades were on upside down (from Toro) later the engine plug came out while mowing. I tightened it and added the oil back, about a month later the engine seized, still under warranty and Toro refuses to honor that. I tried to call, the gal that answers those calls would not let me talk to anyone, she just kept saying the local dealer has the say in warranty jobs, the local dealer says Toro does. So I am out 2700.00. Never Again Toro.

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    Toro Lawn Mowers Company Information

    Company Name:
    Toro
    Website:
    www.toro.com