Oster Appliances Reviews

Beware of this convection toaster oven. I read the instructions before I used it--it arrived yesterday & said to put oven on at 450 deg for 15 min. to burn off any manufacturer residue. Not even 3 minutes had gone by & it was up in flames! No off switch, so unplugged & finally was able to douse the flames. My entire house was full of smoke & if I had left it unattended, would have lost everything. This is a very dangerous product & would recommend the manufacturer remove it from stores.

I bought an Oster meat slicer about 35 years ago with green stamps. Just got thru cutting up a partially frozen roast for jerky and it did a perfect job. Blade has never been sharpened. Great product.

Previously had an Oster XL convection/toaster oven which was passed to me because my parents hated the uneven cooking, in addition to the unusable cooking space in comparison to its behemoth size. I accepted it thinking "how bad could it really be?" To my surprise it has an incredibly short cord, not to mention that even though it's larger than my microwave, it holds less. Trying to be optimistic I gave it a chance. However you do have to stand over it & turn your dish because it will incinerate the back, while the front goes uncooked. The adjustable racks are not at all adjustable.

I bought an Oster brand xl toaster oven with a one year warranty and paid extra for an additional 4 years on top of that. 8 months into owning the oven. It stops heating up. It took a week for the Oster support team to respond to my inquiries. They emailed me that they needed specific information. Which I provided. Took them an additional week to get back to me after I sent them that only to tell me they needed the original invoice too. Which I provided immediately. That's was almost a week ago. 4 days after I gave them all that information I emailed them again to ask them if they were hoping I would get tired of waiting and just go buy another. Naturally I got no response back.

I wanted to alert you to a problem I experienced with the Oster TSSTTVXLDG Extra Large Digital Toaster Oven. I purchased this item in Sept 2017. Tonight (7/9/2018) after heating some tater tots, the oven was cooling down. I reached for the glass door handle and the glass shattered throwing shards everywhere. I did not put any weight on the handle, I just grabbed it, was about to open it but had not pulled yet. This is a very dangerous thing to happen.

The oven had been on at 450 degrees (toaster setting) for several hours. The cabinet it was under was very hot. Every spot on the toaster was too hot to handle. Used oven mitt to move the appliance and unplug it. Unplugging this oven is the only way to ensure that it is off. This toaster oven does not have an "off" button or any "off" settings on any of the dials. We have never before had any appliance with a user interface that is this dangerous. Returning it to Costco.

The Oster Toaster Oven is fine except it won't keep accurate time. It gains about 1/2 hour per day and I can't figure out under what circumstances it does that. I have reset the clock many, many times.

I bought an Oster Convection Countertop Oven a few days ago. I left the oven off and when I came back home the entire house was full of smoke everywhere. The oven parts have burned and the vents too have severe burns that are visible. Apparently there is an auto mode function that allows it to turn back on. The entire house was full of smoke and this is a very dangerous feature. I have never experienced a scary call like this. I saw the Consumer Affairs report and there are many complaints regarding this product. My countertop and wall sustained damage.

Was using my electric skillet and the glass lid shattered in a thousand pieces, while on the appliance simmer setting. Was there a recall on this that I'm not aware of? Model number ckstskfm05, 3077401,1500 watt. Please contact me with information. Thank you.

I purchased the Oskar 2-In-1 Salad Prep And Food Processor (FPSTFP4100) three days ago with the hopes of reducing my prep time. I didn’t need anything sophisticated and this product appeared to be the perfect fit for my needs. In reading the user guide, I discovered one of the slice/shred discs was missing. No biggie, these things happen, right? On my fourth attempt at contacting Jarden-Oster Customer Service at (800) 334-0759, I was finally connected with Lynn. I conveyed the situation and requested the absent blade. To my discredit, I wasn’t sure which blade I was missing, but explained I had the one which appears to make 1/8” slices and noted the parts weren’t numbered. I was on break while calling from work and had the forethought to bring the disc and user guide with me.

This Oster Countertop TSSTTVCG04 toaster oven is very dangerous. Both my wife and myself have burned our hands on the handle of this unit. As you lower the door with the handle the metal strip that the handle is attached to rotates toward your hand or fingers. I burned the top of my fingers as I let go of the handle in full open position. My wife also was burned twice. We have had it a month. This was replacing a different unit we had for years.

I purchased the above Convection Countertop Oven (TSSTTVXLDG-002) on April 1, 2017. It has been working fairly well, although, it does get extremely HOT on the outside. Enough to burn you or if you have any children if they get close. The MAIN reason I am writing this is on Sunday when I had a Chicken Pot Pie in the oven on WARM the glass to the door completely SHATTERED into millions of pieces. The oven itself was not HOT it was "Warm" as it should be. The glass went all over the floor, countertop and inside the oven itself. It was an unbelievable site and shocking!

Toaster Oven - The touch pad does not respond to touch. I set it to toast or bake or broil, adjust the temperature and press start. Nothing! I will never buy another Oster product. The touch pad is useless.

Have had toaster (model TSSTTVCG03) oven for about 18 months. No problems, today made toaster waffle, unit shut off. Went into kitchen. Unit was on??? And I heard faint ticking of the timer. Turned toaster oven back on for 5 min., watched lower knob, it shut unit off, yet continued to tick, it moved the knob to stay on and turned the unit back on. If I had not been home I am sure I would have had a fire. I notified Oster via online today. Also found saferproducts.gov and sent complaint #20170514-73443-2147401503, also while on that site someone had the same problem with the same unit. Their report number is #20120101-1b05e-2147437113.

I purchased two bread makers directly from the Oster/Jarden Online store. After waiting 7 days for a email confirmation of the shipping, I finally grew impatient and emailed customer service. I was notified two days later that they canceled my order because they didn't have any inventory. Would it not be appropriate and considerate to notify their customers when canceling their orders on them? Also, wouldn't it be nice if they didn't advertise merchandise as for sale and available when it really is not? Thank you Oster/Jarden for putting me in bind now that I waited this long for the merchandise I thought I had purchased. Very poor experience. Don't trust this company's online store.

Purchased an Oster breadmaker off of Amazon.com. The kneading blade was missing straight out of the box. I figured this would be no problem for oster customers service and that they would simply send me the part. After opening 2 tickets with their customer service with no response for 3 weeks, I finally called them and got ahold of someone who barely spoke english. After telling them my problem, they proceed to tell me that they do not have the part or the bread maker and that I am simply SOL. So, instead, I contact Amazon customer service which is AMAZING and they simply send me a whole new bread maker and have the old one picked up and returned.

We have had the toaster for six months and have not been satisfied with its performance. The toast is not browned evenly, a slight increase in temperature burns the toast. The toast is completely dry when it pops out. We have now replaced the unit.

Fire Hazard - I used the Oven/Toaster TSSTTVDFL2-D to toast some bread. I served the food and when I return to the kitchen the plastic that holds the handle were melted.

The short story is this: We were pre-heating the toaster oven to cook a meal. My wife was walking towards the toaster oven, (less than 2 minutes from turning it on) when suddenly, the entire glass door shattered in small glass pieces all over the floor. Even the handle flew off. The temp was set at 325, but regardless of the temp, it is a product failure. Someone (or our pets) could have been significantly injured. Its model # TSSTTVSKBT. Further, we called Oster and they said it was a warranty issue. Completely devoid of the notion that it is a safety and health issue. They were "doing us a favor" by offering a 10% discount. NEVER EVER would I recommend or purchase their products again. We will report this to Consumer protection safety commission.

My mom and dad got their Oster food processor 32 years ago. They had it for 25 years and we used it for processing fruits, making pesto sauce and baby food. We had to replace it because my friend borrowed it and put ice in it, the glass broke, he never replaced the thing. We bought another oster, and I hope it lasts decades like the old one my parents had.

Oster Convection Toaster Oven Model # TSSTTVDFL2 - I purchased this toaster oven for my wife for Christmas 2015. About 2 months ago, the oven door handle fell off because the screws through the oven door into the plastic handle holder melted from the heat of the oven. Wal-Mart refused a replacement for this. I want a safer replacement or safer heat resistant handle holders for this oven. We love how well it works, but melting parts! This is a potential fire hazard. Bring your products back to the USA where consumer safety is a real concern. I do not have the receipt anymore - not sure what happened to it.

I purchased a counter top toaster oven from Oster because my other 2 Osters were wonderful!! What happened??? This oven is disgraceful and so is Oster. This oven is dangerous and has burned everything I have tried to cook -- I put something in it tonight that was supposed to take 55 minutes --- 17 minutes later it was burnt. I want my money back and I want it now. I feel like we need a class action suit against the maker of this oven. I'm going to look for another oven and I've already spread the word to everyone what this oven is doing. I'm going to check the temp to see how bad it really is. This company has a president's office and I'm gonna call them... "Hey Oster??? You suck and you are lousy at customer." Furthermore, I will contact Walmart about this product...

I find myself for the first time in 49 years writing to complain about a product that is so poorly designed that not only does it not function properly it is extremely dangerous to the point of having almost caused a house fire and having burned its operators on several occasions. The product model number is TSSTTRDFL1 Oster Toaster. This is supposed to be a 4 slice toaster and had bagel option. The design of the lifts allowed toast and even bagels to slip past the lifts and jam the mechanism causing bread to catch fire or smoke out.

Please DO NOT ORDER ANYTHING FROM JARDEN CONSUMER SOLUTION or the brand Oster. I have tried to order a roaster over directly from this company on their website on Cyber Monday. They cancelled my order TWICE and after spending a hour on their so called support line TWICE, I was told the product should have been taken off their website and is backordered 4-6 weeks so they cancelled my order and will not honor the price when the product is back in stock. SO basically they could not CARE LESS about their customers. DO you really want to buy something from this kind of company? If you do... Good luck!

Bought a simple 2-slice toaster at a major retailer. Offered a helpful comment to their customer service (we'll respond in 3 days) that two of the settings had unclear pictograms. They were not mentioned on the carton, and there was no instruction manual. Two weeks later, I told them the lack of response would result in my reporting the poor service. In response, received an email "we're busy" apology but no help. Later received a request for all details and an undertaking to send a manual. Forwarded the details. No response. Then told them that the inside elements did not activate, as if it were on "Bagel" setting, meaning that the bread would toast on one side only. No response. I advise don't buy Oster products.

Oster TSTTV0000 Countertop Oven. Was warming up my oven to cook a pizza. Noticed it was smoking and assumed it was dirty. Checked and the smoke was not coming from the inside of the oven, but from the right vents at the controls. There was an awful smell of electrical burning. We unplugged the unit and are looking frantically for the receipt.

I started using my brand new Oster toaster oven model TSSTTVDFL2 about 3 weeks ago. Yesterday I put a pita bread to toast. In a few seconds before even being toasted yet, the whole toaster oven went on fire. What a scary image. Luckily it was on a Sunday and my husband was home. He ran to the kitchen when he heard my screams and was able to take the burning toaster oven out of the house.

Purchased an Oster TSSTTRJ80T in May 2015. Product quit functioning in August 2015 since the lever will not stay down. Tried 3 outlets in the house just in case, same result each time. Oster warranty process is not worth your time. They contract repairs to small ships, which would be great if the nearest shop wasn't 500 miles away. This model toaster gets good reviews... but not from me. Oster as a whole gets a negative review from me.

Oster Extra Large Digital Toaster Oven Model TSSTTVXLDG - I purchased this oven from Amazon (new, not a refurb) in January 2014. I used it only a handful of times and noticed that it took forever to heat up. The unit never really seemed to heat up the way it should. Broiling took forever. Now suddenly the oven won't heat up at all. The clock still works great, but as far as being able to cook with it, that's history. What an expensive paperweight. I guess I was lucky, at least it didn't catch on fire like many of them I read about here. I will never buy a product from this company again.

Purchased Oster electric kettle Model BVSTEK5967 in December 2013 and it has stopped working. I had a toaster that broke as well and was able to have it replaced by Costco. The kettle was purchased at Target and since all stores are closed can't contact them. I will not purchase any more Oster products. Can you help me with this problem regarding the electric kettle?

Oster countertop extra large convection oven. All of a sudden stopped working. Will not get warm, and the timer will not ding. $85, eleven months ago from Sam's Club. Prior to that, I was thrilled with the product.

Purchase this microwave a year and a half ago. Worked well during this time. Was using it to heat up an item and the microwave started to spark. When I attempted to stop the microwave I received a violent shock. When I opened the microwave up where the fan vent into the microwave it had burn marks all around the vent. Upon examining the microwave could not see why this microwave was sparking. There has never been any metal or any other items that are not approved to be used in the microwave ever utilizing this microwave. Very disappointed in this product.

I pushed the lever down to toast some bread and returned to find the toaster engulfed in flames. The lever had not popped up to stop the toasting process and flames were licking my cabinets. When I unplugged the toaster, the fire did not diminish. I carried the flaming toaster outside and as I did so, it was literally melting--dripping liquid black plastic onto the counter, floor, and rugs. The amount of damage to my kitchen is extensive.

Purchased the oven at a local DIRT CHEAP store. The knobs for selecting your usage and temp selections was missing. I called the Oster appliances number which I looked up online. I was told that since I bought it at that type of store (a re-sale type store) that they could not help with selling replacement knobs. The lady I spoke with tried to say that it was used merchandise. I explained to her that they sell items purchased from Walmarts, Targets and etc that have been bought at close-outs, all new items. She said they could not provide replacement parts since it was purchased under those conditions. I can not believe that this company and the manufacturer of this product does not offer this replacement part. I did not want this given to me, but to buy them.

I purchased a 2 slice Oster toaster that never toasts evenly on both sides. One slot toasts on one side and the other slot toasts the opposite side. I always have to flip the bread around to toast the other side. I would never recommend this product to anyone!

On 4-15-15, purchased an Oster toaster oven model # TSSTTVDFL1 from Walmart. When using it for the first time, the fan was so noisy we had to take it back for a refund. On 4-16-15 we went to target and purchased Oster model TSSTTVSKO2. We made some brownies and they came out burned. Purchased a oven thermometer and with the oven set to 350, the oven temperature went to 450. No wonder the brownies came out burned. I can understand a little temp difference but this is not acceptable. Oven will be going back to target tomorrow. With all the complaints I've been reading about fires with these ovens, I won't be purchasing any more Oster ovens.

We have had our Oster toaster oven (TSSTTV0000) since 2011. It had worked fine until now. Fortunately we've had no fire. Now the timer won't shut off the appliance at all. Even when you unplug it the timer keeps running and defaults to the "stay on" position. I will be writing to CPSC, UL and fire safety organizations.

Oster Countertop Oven Model # TSTTVRB05. Do NOT buy this POS... After slightly more than a year's use this thing caught fire, and it appears that Oster is well aware of this issue as it is noted in several of the comments above. I cannot believe that they would continue to foist this and other POCs' on the consumer!!!

Oster Toaster Oven - Burned my hand several times when opening the door because of a chrome strip directly behind the handle.

Just purchased Countertop Toaster Oven Model TSSTTV0000 at Target. I followed directions and ran it for 15 minutes before use. The handle is SO HOT! It is a safety hazard!! Am returning it to the store. I cannot believe Oster would actually have a product that is so dangerous!! My fingers are still burning! It should be removed from the market. DO NOT purchase this, especially if you have children.