Murray Lawn Mowers Reviews

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About Murray Lawn Mowers

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Murray develops lawn care equipment. Its offerings include push mowers, riding mowers and garden tractors. With a history dating back to 1924, Murray aims to offer straightforward operation and dependable performance in its products.

Pros
  • Reliable performance over years
  • Good cutting ability
  • Durable construction
Cons
  • Frequent starting issues
  • Poor customer service experience
  • Quality has declined in newer models

Murray Lawn Mowers Reviews

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    Page 3 Reviews 70 - 270

    Reviewed July 6, 2015

    I bought a 20" cheap Murray about 5 yrs ago and it worked fine, still does. I figured I'd try the 22" high rear wheel to use at my second home and I've never been more disappointed in my life. This thing is the weakest wimpiest piece of trash I've ever attempted to mow grass with. It chokes out on the slightest amount of grass. To make any progress you have to push forward 3 feet at a time and wait like 15 seconds for it to ramp back up after choking on anything more than 3 blades of grass. I can literally mow the yard faster with a pair of scissors. Complete waste of $200. If you want a mower that isn't afraid of grass buy something else.

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    Customer Service

    Reviewed July 1, 2015

    Murray 22" Push Mower - I bought one of these lemons from Walmart and used it TWO times. When I tried to use it again it wouldn't start. I emailed the Murray and it got no response. I emailed again 2 months later. I finally got a response illustrating how to clean out the carburetor. I didn't buy new to do anything close to that!!! I eventually did take everything apart. It still wouldn't start. No more with this POS. I probably couldn't even sell the carcass for scrap. I don't know what's worse, Murray's products or their customer service?

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    Reviewed June 29, 2015

    I wish I read all these articles first. Throw another on the pile. I purchased a Murray 20" push mower from Walmart. In three weeks we cut the grass twice - a combined total of less than 1/2 an acre of cutting. Week 3 we go to cut again... the mower will not start no matter what I try. IN-SANE! Cleaning it up and taking it back to Walmart tonight.

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    Verified purchase

    Reviewed June 23, 2015

    I used this lawn mower (M2300) one season, put it away. Drain gas the whole bit. As you guessed, it starts but dies after three minutes. I wanted a small mower for a very small area. Don't buy Murray products, burn me once you never get a second chance.

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    Reliability

    Reviewed June 22, 2015

    I had bought a Murray from Walmart. I already had to take it back because after mowing twice it wouldn't run. The new one I have had a month and half but only cut with it 3 times due to rainy weather, & now won't start. Ever since I was a kid my family & me have owned Murrays with no complaint, but I think y'all have made your new product on the cheap side. I need reliability!

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    Verified purchase
    Customer ServicePunctuality & SpeedReliability

    Reviewed June 12, 2015

    Murray 22" High Wheel Push Mower - Ordered online from Walmart in January 2015. Didn't use it until June when grass started growing (been very dry this summer) so it's past the 90-day Walmart warranty. Worked fine first two times I used it, now it won't start. Went online and found numerous links on how to fix the problem - none of which work - mower still won't start. Murray has a contact through email but they don't respond promptly and from previous complaints I read on this forum I shouldn't expect a reply at all. Gonna file a complaint with BBB but doubt that will help as this company doesn't seem to care anymore. Such a shame, it used to be a reliable product.

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    Reviewed June 10, 2015

    Severely injured my left hand putting air in the tire when the plastic rim blew apart; had to call rescue squad to take me to the hospital to be treated. X-ray showed that my pinkie finger was broken and hand was lacerated pretty bad. Took 14 stitches to close wounds. Have pictures of hand showing stitches..

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    Customer Service

    Reviewed June 1, 2015

    Murray 42" 15.5 HP Riding Mower - This is the worst product I have ever purchased from Wal-Mart. I will never recommend this to anyone! First, the delivery service was not good. The mower came in a crate and we had to assemble it, along with the steering wheel and the seat. Then I used the mower twice since it was delivered. The first time I used it, I turned it off to get off and close my gate and when I went to turn it on, the mower never turned on. We had to push the damn thing into my garage. The second time, after 30 minutes into mowing, I had to get off from the mower to move something and when I went to turn it on, the mower didn't turn on. I waited 15 minutes and then it turned on. When I was finished mowing grass, I got off to close the gate and the mower didn't turn on. Again we had to push it into the garage and the mower never turned on ever again.

    I took the battery to a local store to have it checked and the battery was fine. The machine had gas and oil, so there must've been a problem with the starter. I purchased the warranty with Wal-Mart for the mower, but I decided not to call and return the machine and the warranty for a full refund. If this machine was "brand new" and it was giving me so many problems, I can only imagine what I would continue to endure down the road. It was not worth the time or effort. This is the worst mower and I will never recommend it to anyone.

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    Reviewed May 31, 2015

    Bought a used rider off Craigslist. Never owned a Murray before. This thing is awesome. Only a 40" cut, but oh well, does an excellent job. Has a Briggs and Stratton engine. Best $400 spent this year. Bought some new blades for it today and now it really cuts beautifully lol. I would buy another. I'm through with Craftsman! They don't stand behind their warranty.

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    Reviewed May 24, 2015

    Whenever I tried to find a dealer location, I was asked for a model number. Why would a model number be required for a dealer request. The model numbers for their equipment is readily available on their site. After reading the comments from Murray buyers, it's just as well I stay away from Murray.

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    Punctuality & Speed

    Reviewed May 12, 2015

    I recently bought a 22" cut Murray at our local Wal-Mart. Used it 1 time. TRIED to use it again a few days later and it wouldn't start. Took it back to Wal-Mart and they exchanged it for another mower the same model. Took it home used it 1 time, TRIED to use it today and the same thing!!! Won't start. Not going to return it. IT AIN'T WORTH THE HEADACHE DEALING WITH WAL-MART AGAIN!!! Nor is the cheap piece of crap mower I bought worth the money I paid for it. Going to write this off as "LESSON LEARNED". That being - Don't deal with Wal-Mart and more importantly, DON'T WASTE MY MONEY BUYING MURRAY CRAP.

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    Reviewed May 4, 2015

    Me and my mother purchased Murray Lawn Mowers two summers ago. I also purchased a weed eater that was Murray. To make a long story short none of the 3 are working this summer. I have tried new gas, changed spark plugs, cleaned air filter and all I do is continue to pull the string and nothing happens. Never in this life time or the next will I purchase anything that says Murray. I may not even purchase a product that starts with an "M"..... Terrible!!!!

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    Reviewed April 29, 2015

    Purchased a Murray 6hp push mower from Home Depot in June of 2014. Cut the grass once and then it would start the next week. Discovered fuel was pouring out from the side of Carb indicating it had a busted diaphragm. I borrowed a mower to cut the grass for the rest of the summer. In Dec of 2014 I ordered and replace the carb. This past week, I filled the fuel tank with new non ethanol and it started right up and began to cut the grass. I shut it off to take a break and once again, it would not run. I can get it to start, but after 30 seconds it shuts off. I can let it set for 10 minutes and it will start right up again and run for 30 seconds and shut off again. Anyone have an answer to this problem. I had to trash a new mower, but I'm tired of fighting this thing.

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    Reviewed April 22, 2015

    I bought a push Murray lawn mower, the first one I bought I could not get it to start. Took it back and got another one. Used it 3 times and it started to sound like a jet plane. Took it back and got my money back. I hope I never buy another Murray push lawnmower, the worst one on the market.

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    Customer Service

    Reviewed April 17, 2015

    They do not respond to emails. I have sent at least 3 - no response. Also when trying to locate dealer all are foreign countries, nothing in USA.

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    Customer ServiceCoverageSales & Marketing

    Reviewed April 10, 2015

    Purchased 1st Murray push mower a year ago - motor locked—no warranty honored and all service reps. in my area - Englewood, Fl. said hourly high rate to inspect--if fixed. And without checking it - said “junk it” - motor but they wanted me to leave it with them! $$$ - Said “gas/Ethanol--not covered by warranty” -- same line of bs everywhere! Needed a mower right away--Walmart close—sunk another $172.00 plus into same high wheel push mower - motor is vibrating on high to the point of gas cap flies off! Like a jet engine—unsafe! No help anywhere! Murray notified-email as 1 hour & more wait on telephone---no reply! Email - no reply and same no reply from Briggs & Stratton!! Same service situation---big scam to make more money!

    I am on social security, over 65 and $730.00 total income! I spent over $300.00 on two mowers and have nothing to mow with! Class action needs brought against both companies! Anyone interested? Enough is enough! Walmart will take back for 30 days -- all this of course happens after bring-back--period--then a run around after that!

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    Reviewed March 26, 2015

    Bought a Murray mower from Walmart mid season 2013. Mower deck started to rust from the bottom by end of season, started using it in 2014 and pine cones and sticks started knocking holes in the rusting deck. Patched the holes with sheet metal and rivets so I could finish the 2014 mowing season. I blamed myself for not cleaning underneath, even though I did nothing different than I have in the last 40 yrs with my mowers and never had this issue.

    So I bought another exact same deck and wheel model, but a different engine on this year’s model. Turns out it was not my fault. Mowed the grass on a Tuesday, decided to wash underneath the following Saturday with the garden hose, and 30-40% of the paint came off exposing bare metal. No evidence of primer, just one thin coat of red. This is bad, and should maybe be worthy of a class action suit if others can organize.

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    Installation & Setup

    Reviewed Feb. 26, 2015

    I've had nothing but trouble with this mower since I bought it in March 2014. The mower keeps eating/destroying blade drive belts. The mower is currently in the shop for the 2nd time getting the same thing fixed and I'm not looking forward to getting it back. The first time the shop had the mower, it took about 1 1/2 months to get it back, because Murray/MTD was working on redesigning one of the parts and the shop also found that some of the deck parts were installed backwards. I got the mower back, and the first time I tried to use it, the blade belt still kept coming off -- 4 times in 2 1/2 hours of mowing. The mower is still in the shop getting fixed again and I should have it back next week -- OH YEAH :-(

    Keep away from any mower made by MTD!!! -- unless you have the patience to have it in the shop more than in your garage. One good thing about the mower is that you don't need much room to store it, because most of the time it doesn't have to be store at your house because it's in the shop being fixed more than in your garage.

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    Reviewed Dec. 7, 2014

    Got an old Murray push mower from my dad 15 years ago and he owned it for 10+ years before that and still running strong today. So I thought it was a good brand so bought a Murray snow blower and found out they don't build 'em like they use to. Spend more time trying to get it going than it takes to clear my 60 yard long drive way. Replaced carb twice in 3yrs and goes through beatings and belts like crazy. Will never waste my money and time on Murray, mtd, or all the cheap box store crap again. Pay a little more for john Deere or simplicity and save yourself the hassle.

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    Reviewed Sept. 28, 2014

    Murray Select 405000x8E riding mower, it stalls randomly while cutting on flat lawn. Very annoying especially if you don't have all day to cut .5 acre lawn! I checked everything from wires to plugs and everything looks fine. I cleaned the carb and plug and filter and still dies randomly on me. One day it will run fine and one it will just be a major PITA. I can't find anything on Google or Bing about this issue and it kind of sucks since it’s not an unpopular model. Just terrible.

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    Price

    Reviewed Sept. 25, 2014

    I bought my Murray Push Mower with Briggs & Stratton 625e engine 26 months ago. Just got it back from the shop. Problem was swollen needle valve due to use of fuel with ethanol. Most fuel these days has ethanol. And compared to the cost of the mower, needle valves not affected by ethanol cost just pennies more. This is a case of product failure being engineered into the product and of shoddy corporate ethics. Do not buy a Murray push mower with a Briggs & Stratton engine.

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    Coverage

    Reviewed Sept. 18, 2014

    I purchased a brand new Murray lawnmower from Home Depot several years ago. After cutting my grass for the first time, I tilted over the lawnmower to rinse off the bottom. I had done that before with our lawnmower as a teenager without any problems. However, when I did it with the Murray, oil began leaking from the engine. No problem. I took it back to Home Depot because it was under warranty and I had assumed that the engine would be properly assembled. Once Home Depot did the repair, I was told it was not covered under the warranty so I had to pay for it. Right now, the mower burns out spark plugs after about 3 or 4 grass cutting sessions. But I did get a replacement but it was not a Murray.

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    Coverage

    Reviewed Sept. 16, 2014

    I have had this mower since March 2013. When I bought it it sat in my building outside for about a month before I used it. The first use was wonderful! 2 weeks later while using it the belt came off from around the pulley on the deck. After several times of this the belt broke. I'd only had the mower a few months! Bought a new beltput on and it continues to happen! Thank God I bought the extended warranty at Wal-Mart where I purchased it and explained what was happening.

    I was told that a certain company would call me and set up a time to pick it up. They did and when it was brought back after several weeks, he said it was fixed. As it was coming off his trailer I saw the front end where the paint was off! He said that it ran into another mower while he was loading it! He said, "I'm sorry about that but it'll be fine, you'll probably get it scratched up along the way!" No offer to fix it or nothing!

    After 2 times cutting the belt came off and has continued since! Every time it comes off mind you it saws on the belt and it soon breaks! Going to buy my 3rd belt at almost 40.00 a pop because belts are NOT covered! I have had 3 foot surgeries and I can NO longer push my yard so I spent over 12,000.00 on this mower thinking it would last me many years. Boy was I wrong! I will never ever buy a Murray product again! VERY DISSATISFIED CUSTOMER! AND REGRET I EVER BOUGHT IT! Please don't ever consider buying this mower, you'll regret it majorly! Shame on you Murray for selling such a messed up product!

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    Reviewed Aug. 25, 2014

    Got my Murray push mower last May 2013. Within two months, I had a major oil leak. The process of getting it fixed was a hassle. So got that issue resolved. Then a few months after that it up and quit, decided on its own one day to fire back up. So here I am again, August 2014, and my mower has died again. It was working fine a week ago or so after putting it up. Went to mow the yard today and it will not start. Put a new plug and filter in today to see if any of that would help. The mower still will not run. Very disappointed from the get-go with this lawn mower and seriously doubt I would buy another Murray.

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    Reviewed Aug. 25, 2014

    Every time you have to use, you should expect to work on it first & when you get done. In 8 months, the rubber flap on the back at the bottom has fell off, wheel adjusters are broke on both sides, both back wheels are ready to fall off & won't tighten down.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed July 19, 2014

    I bought this lawn mower on July/2013 with three years WalMart product care plan. First it works well for a few grass cuts. After a whole winter sleep in my garage, in April/2014 when I want re-use it to cut my yard grass again, it cannot starting. I tried all the methods as the manual said as change the new gas, wash the filter, etc., but still cannot starting.

    I filed the claim online and called the 877-968-6391, and asked them for the repair service. But the staff told me since my lawn mower still under the manufacture warranty, and I must go to Briggs & Stratton's service partner for repair. After several calls, I bring my lawn mower to the serviceman, but been told that this problem probably caused by the "gas stale" and not under the Briggs' warranty since it is not the defects of the manufacturer, and I must first pay 25$ for inspection. After find the problem, I should pay 65$/per hr service charge. Therefore I had to bring back the lawn mower to home.

    I called the Walmart Care again. The staff told me should contact the Murray, since this lawn mower was produced by Murray. After several calls, I brought the lawn mower to Murray's service partner. Again, almost completely like the Briggs, the Murray also do not warranty for the "Gas Stale" problem, and must charge me like Briggs, and I had to bring back my machine.

    I re-called the Care again, the staff told me to bring my machine to another Walmart product care plan's partner service (24 Miles away from my home!), and I had to bring my machine to there. You guess what will happening? The service man told me, "This problem is also not under Walmart's warranty." Walmart just mimic the Briggs and Murray. Even after the two years manufacture warranty end, Walmart won't pay them to repair this problem, and they must charge me 85$, that is half the new machine price!

    The serviceman also show me the display sample machine parts. After only 30 days of gas use, there are a lot of deposits on the lawn mower parts, and caused the engine not working. But Briggs denial this is a design defects, neither the manufacturer's warranty! That is why many lawn mower professional sales company do not sell Briggs and Murray's lawn mower any more now!

    Now three months past, I like a football played by Walmart's product care plan. My lawn mower still sleep in my garage for no use. The Walmart Product Care Plans write very good: "Protect your purchase above and beyond the manufacturer's limited warranty... If your product fails, simply file a claim online or calling. We are here to help 24 hr a day, 365 days a year... For items $150 and above, our team of experts will either fix your item and ship it back to you, or repair it in your home!" If you want spend money to buy the endless trouble like my experience, just try it!

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    Reviewed June 28, 2014

    Bought a Murray lawn mower less than a month ago at Walmart. Used it three times, went to use it again, wouldn't start. Had it looked at and was told that the oil and gas were mixing. I am very upset as I can't afford to buy another mower at this time nor pay for this one to be fixed. Very very disappointed as this is the 2nd Murray mower I have bought and have been nothing but headaches.

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    Reviewed May 26, 2014

    I purchased a 21-inch gas-powered Murray mower in 2013. The engine runs fine and starts easily. The deck, however, was poorly designed as it will not discharge the grass unless the grass is very short and dry. The grass accumulates at the back edge of the discharge hole and plugs the entire opening in a few minutes. This mower was advertised as being able to cut tall grass but it will not discharge the grass. I will not buy another Murray lawnmower despite seeing some good reviews.

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    Customer ServiceInstallation & SetupPunctuality & SpeedReliability

    Reviewed May 24, 2014

    The self-propel mechanism on our old Murray mower died after 12 years, and my wife bought a new Murray mower with a Briggs & Stratton engine at a Walmart. We couldn't get past step 1 putting it together because a nut in the lower handle was defective, and we couldn't screw in the bolt holding the handle in place. My wife called the manufacturer to see if they would send us a nut and was refused. They said we had to go through the warranty contractor. The warranty contractor didn't have the nut in stock and would have had to order it from Murray, and by the time they ordered it, Murray shipped it, it got through the mail, and the contractor installed it, our grass would have been waist high.

    We contacted our local Walmart, which agreed to take the mower back and gave us a replacement. We assembled the new one without a problem and got it started to see if it would run, and everything looked okay. Yesterday, I started mowing the lawn, and after a few minutes, the side discharge chute came off. I put it back on and resumed mowing. Twenty minutes later it came off again - it simply cannot be locked securely in place. I reattached it, and then the mower would not start. I tried several times, let it rest for a while, and still no go. The troubleshooting section of the manual was no help, and the manual for the engine had no troubleshooting section, but referred you to the Briggs & Stratton website, where in the FAQ I found something about the lawnmower cutting out after 30 minutes because of vapor lock, which can be caused by various things.

    I gave up for the time being. About three hours later, I tried again, and the mower started right off. And five minutes later, the discharge chute came off again and the mower died. After I put the chute back on, I found a large wad of grass had accumulated under the mower, presumably because once the chute was off, the grass couldn't be ejected from the side. Once I removed that, the mower started again, and I was finally able to finish. What should have taken no more than an hour and a half used up most of the afternoon and a good chunk of the evening. I would never buy another Murray product. The lawnmower itself has problems, and the manufacturer's customer service is lousy.

    It would have been very simple for them to just put the nut from the handle in an envelope and mail it to us; all it needed was an ordinary postage stamp. But no, they were totally inflexible and insisted we go through the warranty contractor, which dragged the process out unacceptably. I'm grateful that Walmart was so accommodating, but I wish we had never gotten this mower in the first place.

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    Reviewed March 16, 2014

    Great mower!! Had to buy a mower when I bought our first home 16 years ago. We bought a Murray and it has ran great. I put the mower way in the fall and when I get it out in the Spring it starts on the second or third pull every time. I have Sears mower and it takes about 10 or 15 min. to get it going. So thanks for making a great mower.

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    Reviewed Sept. 16, 2013

    I purchased my Murray 17HP at Home Depot for $1,200. The first year, it ran good. The second year, oil was mixing in with the gas. The engine would stall. Couldn't get it started. I spent over $1,000 between two repair shops trying to figure out what was wrong. It now has a new battery, new spark plug, carburetor, air filter, etc. It's still happening. I will say my property is a steep hill. Don't know if that has anything to do with it. Any suggestions?

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    Reviewed Sept. 15, 2013

    Our mower will back up, but will not go into neutral nor forward.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2013

    Murray 500e push mower bought at Wal-Mart. 1st use, plastic grass deflector came off, pin and spring did not hold it in place. When guard came off, it threw rock chips into 2 of our large windows in the sunroom. The company says they are not responsible. The customer service rep from the parent company (Husqvarna) will do nothing, so I am going to start a boycott of any Murray/Husqvarna products. I am now researching and compiling a list of all the brands they make or sell. I will post this on Facebook and many other sites so that people will know about the terrible support and quality. At least I did return the mower and got my money refunded. Now I just have to find a trim mower made by another company. After I talk to my attorney.

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    Reviewed Sept. 9, 2013

    Purchased mower 45 days ago and needed a replacement blade. Walmart does not stock the 24-inch blade and refuses to refund or replace the mower. Do not buy a Murray mini mower. I've also searched online and cannot find a replacement blade.

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    Punctuality & SpeedStaff

    Reviewed Aug. 11, 2013

    This mower has been a dog since day one. I've never had a riding mower as slow as this one and it has the biggest engine. It will still pretty much cut anything you can drive through but make sure you have plenty of time. Slow, Slow, Slow. Even on pavement it’s slow as hell. The thing will pull just about anything you hook to it, just pray you don't have far to go. I had an old 12 hp. 36in cut Murray that came over on the Mayflower and it ran circles around this 04 model. I wore the deck out of the old one but the kids are still riding the tractor.

    I got all excited about the 21hp V-twin. What a letdown. Murray, you got me on this one but you'll never get another chance. Unless they have a big change over at Murray, I wouldn't haul one home for it. It’s even hard to get it to cut level all time. Plastic headlamp housings that fall out if you brush up against anything. It might just be me but sure seems Murray dropped the ball on its 465306X8A Model. I'll keep patching and fixing this thing till next year. Then I’m going to buy something else. Thank you people for letting me vent. Not a happy camper here.

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    Reviewed July 16, 2013

    Bought a Murray M22450. Have had problems with it since I starting using it. It never idled right and I had used the mower a little less than two months time. Took it to a company Walmart recommended, and was told it needed a tune up. I tuned it up, oil change, replaced spark plug and cleaned air filter. It started idling better. While mowing I noticed the gas cap had what I assumed was gas seeping from the cap, then the push mower shut off. When I lifted it to check underneath to see if grass is caught in blades, a black liquid pours out the side? This has happened on more than one occasion.

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    Reviewed July 13, 2013

    I purchased this mower in 1996. I just replaced the drive belt this year. Four years ago, I had to replace the rod that turns the front wheels. The mower has the original tires and spark plug. I have bought one new air filter. I have changed the oil frequently in the summer and kept the air filter clean. It doesn't look so good anymore, but the engine runs great. I keep wanting to buy a new one, but this one still runs so good and nothing has ever needed replacing that I couldn't do myself. Maybe this is unusual, but it was the best buy I have ever made.

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    Customer ServiceCoverage

    Reviewed May 20, 2013

    This is a 2005 mower which has run well until this incident. After mowing our lawn, I pulled up beside the house and turned the mower off to cool down before storage. I went to the front of our home to begin edging our driveway. A few min. later, our neighbor came running to let me know I had a fire in the back of the house. Grabbing the garden hose, I ran around back to discover my mower completely engulfed in flames shooting 10-15 feet in the air. Because of its proximity to the house and the wind that day, flames were hitting the side of our home causing extensive damage!

    While the fire dept was called, I managed to get the fire under control and put out before they arrived. I have attached pic for your review. I am a renter and do not have liability insurance to cover damage to the structure nor my mower. After reading multiple complaints about others having their mowers catch fire, Murray knowing this, I am looking to pursue restitution from Murray! What advice do you have for this process? My mower is a total loss, and there is $2000+ damage to the landlord's house. I would like an attorney to contact me with their contact info and I will call!

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    Reviewed April 29, 2013

    I have owned and operated a Murray 17hp 42" lawn tractor for 15 years and have had only the pulley bearings replaced and the blade belt twice! That's it! I know how to take care of my lawn mower! I clean my air filter after every use and replace it every summer. I also change my oil every summer as well. I use a garden hose after every use. It looks almost like it did when I bought it from Wal-Mart! I also change the fuel filter every three years. I also start it up every month during the winter to flush the old gas out and add marvel oil to the gas and oil to keep both clean and lubricated. I also grease both the steering components and blade pulleys. I also keep grass and dirt from collecting on and under the mower which keeps body from rusting. You take care of your stuff and your stuff will take care of you.

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    Reviewed June 22, 2012

    I bought my Murray Select riding mower on 4-17-07, one year used off at Craigslist. No problems for 5 years, I even have same battery. I did change blades twice and followed the maintenance chart in the manual. The drive belt just broke, that's pretty ** good. Till now, over the winter, which I drive the mower with yard trailer, I drive around the property several times a month. I mow approximately 3/4 acre, the rest is wooded. I am watching the deck rot away. Why do they use metal as thick as a Budweiser can? I use peel and stick floor tiles to cover the holes, but it is just a matter of time before it crumbles. So I'm saving for a deck - dependable, just cheap, deck. I'd buy another.

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    Reviewed April 24, 2012

    We bought the Murray Mower because we thought it was a good brand. My husband put in the oil and the gas. I mowed the lawn and the mower would go along fine and then the RPMS would go into slow mode. This has happened every time I mow the grass and my husband. I am returning it and getting another, not a Murray. Your customer control people need to seriously take a look at this. Very upset in North Carolina.

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    Installation & Setup

    Reviewed April 21, 2012

    Mower deck mod #961140024: I just bought a 20'' push mower at Walmart. As I looked under the deck, I noticed that only half of the blade guard was installed from the factory, I guess! This I couldn't believe; someone just left it off. It's the two half circle guards; only one half has been installed. I went back to the store to exchange for the display model and it, too, was like the one I just bought!? You guys are not doing your jobs right, that's for sure. If you could find a way to send me this part, I could put it on myself! I know it's not listed in the parts book but whoever is manufacturing these mowers are not doing their job! I can't believe you would leave them off intentionally!

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    Customer ServicePunctuality & Speed

    Reviewed April 1, 2012

    This morning I went out to mow my lawn with my Briggs and Stratton 450 Murray Mower. I used the mower one time 2 weeks ago. I got it brand new from Wal-Mart. So after one time, it doesn’t work. I called the number I found online and the person who picked up the phone was like, “Oh well, take it back.” I’m so upset because I try and buy from the US and this is what I get. I would hope that your company will take care of my problem. I would think that you would stand behind your product and send me out a new mower. I don’t feel I should have to put any more money into it because it is brand new. Please help because now my grass is getting high.

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    Reviewed Oct. 15, 2011

    I am a retired small engine service technician. As for Murray products, I have owned and serviced many of them, and I have found that just a little care goes a long way to keep them running for a long time. As far as any warranty problems go, the warranty is only as good as the dealer you buy from. I have done warranty work for customers that purchased from one of my competitors because I knew that their problem was a warranty situation, and the other dealer would not take care of it for them. I have always gotten paid for my warranty work that I needed to do with no questions asked because that is the way that Murray and Briggs & Stratton operate - because Briggs & Stratton now owns Murray.

    So as I tell all my friends and customers, you should find a dealer that you can trust to buy from. A lot of the big stores have a small full-service shop that does the warranty work for them. Always do a little checking before you buy, and it may save you a lot of grief later.

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    Reviewed Sept. 27, 2010

    I purchased a Murray 38" riding mower in the spring of 2005. It worked well for the first year, but since then, I have not been able to get the mowing deck level. I go through the steps in the owners' manual and within 5 minutes of mowing, my yard is being scalped on one side of the mower and hardly touched on the other side. I've tried everything I know to keep the adjustment, but to no avail. The grass catching equipment is lame. The parts broke quickly and the catcher can no longer be used.

    I paid more than $900 for the mower and an additional $300 for the grass catcher. I used to enjoy mowing my grass, but now each time is an adventure in what will tear up. I wish I had never purchased this machine.

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    Reviewed July 12, 2010

    First let me tell you about me, I'm a Vietnam Veteran and 66 years old. I have always bought and used Murray Products but five years age, I bought a riding lawnmower. It worked Great as I trusted it would. But something happened and I don't understand why. My Murray lawnmower only rusted out only on the left side, the right side looks fine, the blade fell down and ruin my lawn. Please call & help me. Thanks. I have pictures if you need them. I love my Murray Lawnmower, my tractor is fine.

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    Reviewed June 21, 2010

    I have only good things to say about my Murray Lawn Tractor. I purchased a 1984 Murray 11 HP lawn tractor brand new on June 8, 1985. Guess what, 25 years later on June 14th, 2010, the Briggs & Stratton engine finally gave up and punched a piston through the side of the block. It all comes down to good maintenance annually and in between as needed. When I purchased the tractor, I changed the oil after the first 25 hours and annually thereafter. I waxed the paint on the body the first few years; stored it inside always; removed the wheels and greased the hubs and king pins and any moving parts. I guarantee you that most people do not do this. It is very important to change the oil after the first 25 hour break-in period and use the correct oil.

    Most people do not maintain their vehicles properly either. The average person just climbs in their car or tractor and turns the key, drive away, never thinking about maintenance until it won't start or something fails. Then they blame the manufacturer on building a cheap, piece of crap. Yes, I agree that the Murray tractors are built with lighter duty chassis parts as compared to a John Deere, but the J.D. is two or three times the purchase price, too. Over the years, I replaced small bushings and axle washers, drive belts, gas filters, washed air filters, blew out grass clippings, removed the mower deck and cleaned and lubed where necessary, and eventually, in its 18th year, replaced the mower deck body due to rust from wet grass.

    All parts of regular maintenance. You know what, if you own a J.D., you still have to do regular maintenance to it, too! This week, I bought another Murray Tractor. It is a 17.5 HP 42-inch, industrial Briggs & Stratton unit that is a used 5-year-old machine. It appears to be in new like condition with low hours. I only hope the original owner maintained it like I do and will do in the future. I love the new tractor even more than the old one and you know what, I am almost positive that Murray tractors are the same chassis as Wheel Horse, Toro, Husqvarna, and Sears.

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    Reviewed June 7, 2010

    I have owned three Murray lawn mowers and all have lasted a long time and exceeded my expectations! Currently, I own one now and am extremely happy with it. Durable and tough!

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    Reviewed May 31, 2010

    I have heard a lot of complaints about Murray riding mowers. I purchased a used 200 model 42" cut 14.5 hp rider used about a year ago as a spare mower to use/abuse to mow my back property as a brush hog. My Kubota Zero Turn is way too expensive for that kind of work and a brush mower is ridiculously expensive. I have had no real problems with it whatsoever. Except for a cracked mandrel, I have had no issues. I use it far beyond its intended purpose. I chew up sticks, mow down brush and small bushes and nail small sapling stumps that bend the deck all out of shape. I just beat it back with a hammer and do it all over again. Maybe the newer models are junk but the 2000 models will take a real beating and just keep running. Buy one used. They are all over and can be found cheap. I purchased mine for $300 in great shape with a complete grass catcher setup.

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    Reviewed May 17, 2010

    My Murray rider, purchased on 5/17/94 (still have the receipt), has been nothing short of spectacular! Other than normal wear and tear items (belt, blades, etc.), this machine has been wonderful. It cuts even, starts easily after being stored for the past 16 years outside in far Northern Wisconsin year round!. I just used it yesterday. It is used on about a 1/2 acre lot which is hilly, wooded, and rough. It cuts evenly and I use it to pull down small trees and haul rocks. It has not been babied, but refuses to die! It still runs strong, straight, and sure.

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    Reviewed April 8, 2010

    On 30 April 2009, I purchased a lawn mower. After four months of use, twice a month, the protective paint on the steel chassis was coming out with sign of corrosion. The matter was referred to AMCO, who has apparently referred the case to MURRAY for consideration. It was stated that MURRAY may consider replacing the machine or the chassis only. After more than seven months, I am still awaiting a reply from AMCO. He informed that he is still awaiting a reply from MURRAY.

    The machine has never been used in any saline environment nor exposed to any chemicals. AMCO informed that the machine is from USA but constructed in China awaiting a prompt reply. The steel chassis is now pitted at several location and will have to be replaced. Without the chassis, the machine is of no use. As precaution, I have another lawn mower, a Honda, which is perfect after 6 months of use.

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    Reviewed March 30, 2010

    I bought a used 1997 model 42-inch cut with a 12.5 industrial engine Murray riding mower. I never had a problem and I use it on about 5 yards a day and only had to replace the belts, hub, and battery once. It never cut straight, motor was good but always had to replace the drive and mower belts about twice a week. I have pushed cars around and pulled a 16 ft. car trailer with my Murray. I would not give it up for the world, it's way too dependable.

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    Reviewed Nov. 15, 2009

    A local Dealer whose judgement I fully trusted ABSOLUTELY RECOMMENDED MURRAY, even though another 'Murray Dealer' said he was going out of them for more dependable models...(smart guy to get out)offering me a great discounted price @ over $3,500AUD....down from approx $4,000.
    My MURRAY MONSTER (aka the Heartbreaker) is a 17hp Ride-On with 38" twin-cut, purchased less than 2 years ago which I subsequently note is a 2005 Model (it's late Nov' 2009 now)....for whuich I never rec'd an Owners Manual (they keep promising) & for which there is none recorded online. The machine gives me nothing but grief, refitting & replacing belts (Andy tells me it's the vibration) & a dramatically uneven cutting pattern 1" - 2" variation from one side of the deck to the other) nb: on flat ground. Honest Andy my 'Dealer' who unfortunately I particulary like just keeps reassuring me. Latest incident..I stopped the engine last week to chat with neighbours & it hasn't started again since - Andy told me it was dirty terminals on the battery (which is a Deka & the only working thing on the mower). After taking the mower to him, more disappointment as he was shut on a busy weekend (Sat' morning @ 9.00am) Subsequently 2 mechanically-experienced Mr Fixits have tried unsuccessfully to start it, plus an Engineer friend - they're all totally puzzled!! Also beware MURRAY mowers rust like 'a tin can in the ocean' (I'm a Lifeguard who Manages 3 Jetskis without problems daily)even though it's undercover! My WARNING to you is BUYER BEWARE!!! If you have a MURRAY, get rid of it ASAP at any price because it's only going to get worse....better that you invest in oceanfront property in Antartica! Kindest regards, John Nielsen. Gold Coast Australia.
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    Reviewed Sept. 26, 2009

    The reason I'm writing is i read some interesting comment's on Murray lawn mower's.I am currently looking to purchase a new riding mower as my 13 year old snapper is about wore out and i sure as h#ll don't want another murray,I was looking at a Husky at tractor supply and it didn't want anything that murray or any of it's subsidary company's make and somehow i ended up at this site.Heres my story:
    Several years back i found myself in need of a lawn mower i looked around at various makes and found that my budget wiuld allow me to purchase a murray,so i went to the local walmart and bought a 42inch rider,you might say i had about 1/8 of an acre to go when my old simplicity played out.$1050.00 later i was finishing up the 1/8 of acre,after finishing up i put the mower in the same shed that the 15 year old simplicity had been stored all those years,without any problems! Fast foward to the next spring i push out the new murray,the battery was dead,hookup my charger,check the oil, air up 2 of the tires,they were flat. after about 10 minutes of charging i'm finaly ready to mow!I MIGHT HAVE MOWED THIRTY MINUTES WHEN THE MOTOR SIEZED UP! Let me say this before I continue, Every lawn mower I have ever owned had a Briggs and Stratton motor on them, seldom ever have i had any problems with them,then it was something simple! I checked the oil again and it was burnt,stunk like it had overheated!I let it cool down for awhile and attempted to turn the engine and start it.I started, so i turned it off and changed the oil,well it started back up again and seemed no worse for the sizure.Approxamately 20 minutes later it siezed up again,this time for good! I loaded it up and took it to the local murray repair shop,explained what had happened to the repair man. About 2 hours later he called me and said i needed to come by and he would show me what had happened.After work i went by and indeed he showed me what had happened ,the cooling fins on the cyclinder was packed full of straw and nuts, mice had built a nest around the cooling fins so it overheated and siezed up,it wasn't anybody's fault! At the time i thought i don't have any mice in my shed i have 4 cat's,anyway being a automobile mechanic i bought a new engine and after almost half the origanal cost of the mower i was gleefalee mowing again.Then i hit the rock!Not a large rock,from that point on every 2 0r 3 ft the deck would leave a sprigg of grass,I put new blades on it to no avail! the next thing that went wrong was one of those" I'm to stupid to use this lawn more saftey switches shorted out and it wouldn't start" I disabled every one of them and it ran!Still leaving a sprig of grass every 2 or 3 ft. I put fixaflat in all the tires,now they all go flat every week,I bought a new battery because i was tired of jumping it off every time I SHUT IT OFF!Now it starts,the tires hold air and it leaves a sprig of grass every2 or 3 ft. Then came the straw that broke the camel's back,I was mowing and some how i got a piece of honeysuckle vine wrapped up around the blades"honeysuckle vine!Before I could get them disengaged the blade belt broke and somehow one of the jackshaft pulley's broke also! well that was it! I took the enging off the POS murray and put it on my 12year old simplicity! I took the POS murray and pushed it out in the weeds where it sat for 3 years and then i took it to the scrap yard.Let me add this little tid bit of knowledge to this articale before I close.i live 30 miles from where they make the murray mowers and work on a lot of thier employees automobiles.One day after i had junked the POS murray i was relating this very story to one of them and,are you ready for this? He told me that they had a mouse problem,
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    Reviewed Aug. 11, 2009

    I was putting air in plastic rimmed tire off a Model 309008x92A when the rim exploded. It was like a bomb going off. There was plastic shrapnel everywhere. I only had it up to 12 lbs of pressure when this happened. The tire said it would hold up to 24 psi. I would have expected the tire to fail before the rim did.

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    Reviewed July 10, 2009

    On May 4, 2004, I purchased a Murray mower (model 3090029x95NA) from our local Wal-Mart. I paid $777.00 for the mower. Since I have had this mower, I have had to replace the plastic tire hub 4 times, today being the fifth. How could you possibly put a defective product such as this for sale? And every time I have to replace the plastic rims, I have to get tire and all at a cost of almost $50 per pop.

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    Reviewed June 18, 2009

    I bought Murray's 22" 6.0 lawn mower in 2003. It was a good lawn mower. Now, I may have to buy another lawn mower because of a gas leak, not Murray's. I didn't know where the gas was leaking. I replaced a few things, afterwards I found out it was the plastic fuel tank. Any recalls? I may have to buy a new lawn mower. I spent a lot of time and money and I cannot get the lawn mower to work.

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    Reviewed June 5, 2009

    We bought the Murray under the Scotts brand. After the third use, we found it would not self-propel. I found plastic gear stripped by metal gear drive. It stated buying front tires for $11 each, now they are $30 each with $8 shipping. I have replaced at least six sets. I called Murray unable to talk to anyone of importance. They said to call distributor. My wife was right when we bought it, it's a piece of crap. They have taken advantage of everyone who has bought this brand.

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    Reviewed June 3, 2009

    I have a Murray 3 1/2 hp Briggs and Straton engine gas push lawnmower with a throttle-less carburetor. It starts fine but I can't get it to run fast. Is there an adjustment somewhere? I see no set screw to change the speed. What can I do to fix it? I can't cut the grass because it runs too slow. Please help.

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    Reviewed June 3, 2009

    I bought a 20" Murray push mower in 1999. It has given me at least twice the service I expected, and finally died this year (2009). The recoil start crapped out and instead of getting it fixed quickly, I just took it off and used a rope. Unfortunately, doing this let the dip stick piece get loose and it blew some oil. It finally threw a rod and died - at least half my own fault. I think if I'd fixed it properly, it would have lasted at least another five years. Great mower. I've replaced it with a Murray self-propelled, electric start model - much fancier and with more things to go wrong, but if it does half what the first one did, I'll be a happy camper. Great mowers at much less cost than some of the green and yellow colored ones with the designer price tag.

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    Reviewed May 30, 2009

    Model Number 22507x92A Murray High wheel lawn mower. Both rear high wheels 14" spokes cracked apart.
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    Reviewed May 28, 2009

    We have a 4 year old Murray mower tractor. In the past have been very happy with the mower. I called your custormer service and was directed to parts department Wend. morning checking on a short block for model # 28707 type # 1120-E1 and was told that it was no longer available. When I asked about a replacement motor for the mower I was told by the man on the phone it would cost more than the mower was worth. When asked what I could do? I was told "buy a new tractor or a goat". I will be shopping for a new mower tractor but it will not be one of yours, with your kind of service. With money being tight for everyone that is a poor attitude for a customer service department to have.
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    Reviewed May 22, 2009

    I have noticed quite alot of complaints concerning the murray product line of lawn mowers. I work on lown mowers myself, and can say that Most lawn mower problems are caused by the neglect/abuse of the equipment, by not properly maintaining it. However, Murray has been plagued by bad design, and inferior parts in the last couple of years... almost no problems regarding the engines, though, especially the b&s engines. Murray has since been purchased by briggs and stratton, and are planning a new murray product release, to be much better in design... for all you folks, who lucked out and got the lemons, give Murray another try in early- mid 2009. They will be much better.
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    Reviewed May 17, 2009

    the carburetor. filled the engine with gas ,had to replace the rod, and i installed a fuel shut off valve, the mowing deck never stays level have trouble not clean cutting had to replace the spindle assy on mowing deck, replaced plastice adj handles with nuts and bolts tires would not stay inflated had to install inter tubes battery has been replaced three times,replaced the starter switch,and cylanoid and fuse fuel tank split in seam i replaced it as well the transmission seams to work some times shifter sticks the safey switch for the seat works some times i bought this 12.5 mower in cabot arkansas at walmart this murry unit never leaves me bored
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    Reviewed May 13, 2009

    I bought a Murray 21" self-propelled mower, with 5 hp B&S "Quantum" engine in 1988.
    I've used that mower for 21 cutting seasons, and it still starts on the first or second pull! Every time! I've had to replace the 'drive unit' and drive belt ONE TIME in 21 years. I've replaced the blade every three years, and sharpen the blade every two times used. (Mower used every week during cutting season!!) Routine maintenance is all that has been done. Oil change twice a season. New air filter every Spring. A couple of drops of oil on the axles before each cutting session. There was a recall for the gas tank leaking when I first bought it. (Briggs & Stratton recall, btw!) No problems since. After 21 years, this engine is still as 'tight' as a new one! No smoke. None. MAINTENANCE is critical. If you don't take care of it. . . it won't take care of you. Not bad for a $249.00 lawnmower from Price Club.
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    Reviewed May 8, 2009

    While I was mowing yesterday the extension to the mower broke on the left side at the bottom near the bolt. We have not had this mowing for very many years. Some seasons it wasn't even used. Didn't mow or paid someone else to mow the lawn. I am very dissappointed in this mishap. I would like your company to send me a new arm or extension to replace broken one at companies exspense. What I call the arm is what I use to push the mower. I was not hurt but very well could have been. I hope I don't need a new mower. The bolts at the bottom tell me this can simply be replaced and hopefully without having to go through this defect again. Thank you
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    Reviewed April 30, 2009

    I saw the complaints about Murray Lawn Mowers and just wanted to chime in. I bought a little 3.5HP mower about 12 years ago. The poor little machine sits outside rain or shine, summer or winter, sun or rain. It has never gotten an oil change to my recollection and only one blade sharpening. The speed adjustment has been disabled, and you con only turn it off by removing the spark plug wire.
    But every spring my husband and I bet that it will/will not start. I put in gas, I prime it slowly four times, wait two minutes, pull the starter cable and invariably, at the second pull it sputters and spews white smoke and starts purring for another summer. Talk a bout a little engine that could!!
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    Reviewed April 24, 2009

    I found the leaking gas tank recall on the consumer affairs web sight. I checked my mowers model number and it isn't the same as the numbers shown in the recall but the tank on my mower leaks on the seam also. I tried to contact Murray via the web sight and by phone. The web sight doesn't come up and the phone call redirects me to a 10 15 15 8000 phone number. How can I fix this problem?
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    Reviewed April 23, 2009

    On 5-30-2002, I purchased a Murray 20HP lawn tractor model 425614x92 from Wal-Mart. On March 6, 2003, Murray recalled the lawn mower due to fuel tank can crack and leak fuel, posing a burn and fire hazard to consumers. Approximately 2 years ago, my fuel tank began to leak and I took the mower to Countryside Coop in Durand, WI for tank replacement which I paid for. Neither Wal-Mart, Murray nor Countryside Coop notified me of the recall. I found the recall on the internet today while searching for spare parts. I feel I should be reimbursed for the cost of replacing the tank by someone.

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    Reviewed April 12, 2009

    I have a Murray Rider Mower that has just been a lot of trouble to get started. We've had it looked at three times, and it works for a short time, then it's back to the same thing.

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    Reviewed April 12, 2009

    I've used the same Murray push mower for 19 years and have no complaints about it. Even though regular maintenance on it has been sporadic, it still runs and does its job without complaint.

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    Reviewed March 23, 2009

    I bought a Murray lawn mower at my home depot store. The motor runs perfect, and it always starts on the first pull. However, the pushing of the mower started getting harder and harder. To my surprise, the entire deck was cracked in half. This was a relatively new mower, and I live down south where there is no salt on the roads. Now I have to buy a new deck for the thing and transfer the engine.
    It is March of 2009 as of the posting of this. When I went to the murray web site and typed in my serial number, it said (murray, mfg 2006). So if you buy a murray, expect it to last about 3 years. next time I will but a honda. Thank God MTD yard machines does not manufacture cars. they might split in half on the highway. I always knew the bikes were a piece of junk as a kid, but made this stupid purchase which i will never do again.
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    Reviewed Feb. 27, 2009

    Bought From Home Depot $900.00. Not Only do they have problems with the gas tanks...there is a problem with the Carburators them also (which are no longer manufactored)..This carburator was a deffect from the begining. There has been alot of reports of no start and engines going bad. I beleive the problem is the carburator shutoff needle. This needle does not turn the gas off inside the caburator. Allowing the gas to continue to flow...fill the engine up with gas and hydrolocking. If you are able to start this mower, there is a great chance the gas filled engines oil will be broken down and have no oil protection to the moving parts inside that require oil for lubercation to function. This procces will wash the cylinder wall out..(no compression) and the engine bearings. I'm sure murray has contacted all the service centers on this matter. They have a new designed replacement carburator for $140.00..(wow.... how much would this recall cost murray?...millions)I beleive murray needs to step up and have their vender and along with murray take responability for this problem.
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    Reviewed Nov. 10, 2008

    I was mowing my lawn yesterday and my Murray Tractor Mower caught fire. Model 4050008XB The firemen thought that some leaves had got near the hot engine and caught fire! I got off the mower in time before it burst into flames. My shoe got stuck but managed to get it off! got I'm glad the tractor wasn't near the house as the flames were very high (it had a tank of gasoline). I did read on the Governemnt site that this mower had a recall a couple of years ago but not because of the fuel tank. I was not informed by Murray that this had a recall even though we registered the product!
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    Reviewed Oct. 25, 2008

    I to have a Murray rider 2000 14hp 42 cut lawn tractor and I agree you ether need some basic mechanical ability to assemble a machine of any kind and even then a mechanic has enough sense to reeed the repair manual or at lest the owners manual. I also mowed 4 1/2 acres of ground once a week be for I moved to my new place and jest got threw mowing 2 acres where the man with the 60brush hog and 40horse tractor said could not be mowed with out a hitch.
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    Reviewed Sept. 29, 2008

    I purchased the same model Murray Select, 42-inch cut Riding Mower as many other complaints list. FROM THE FIRST DAY, the mower backfired on quick idle adjustment- deceleration- and certainly after every time it was turned off. Matters eventually got worse, so that ANY deceleration with the throttle resulted in a backfire. The backfire is so severe that the exhaust spews 12 flames. (A SEVERE fire and explosion hazard, considering where the mower could be used near dry materials, or is stored near flammables or other chemicals.)

    ALSO, from the FIRST DAY following PROPER assembly, (I am a manufacturing engineer by profession, and to say I am familiar with mechanical assembly is a huge understatement,) the grass would not cut level. I have re-leveled, (according to their instructions, and logical methods,) the mowing deck- and it made no improvement. The screws NEVER hold adjustment. The cut itself is incomplete: I have NEVER had an entire swath of grass cut where there wasn't a line of uncut grass.

    I'm selling it as fast as I can for as reasonable a price as my conscious can handle. Before something like that happens. I, also, will NEVER buy another Murray product.

    The yard would often have to be re-mowed at right angles to eliminate as much of the un-cut grass as possible. Damage was caused EVERY TIME the unit was used to cut grass because of its incessant scalping in turns. EVERY time I went to use this piece of garbage, I had to pump up EVERY tire. Waste of money, waste of time (since it took twice as long to cut as with other mowers, even at half the width,) and waste of electricity to run the stupid air compressor every time I needed to cut the lawn.

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    Reviewed Aug. 22, 2008

    i have a murray lawn mower,, failing to start,, i found out murray went bankrupt,, now i see why.

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    Reviewed Aug. 9, 2008

    I was mowing the lawn on the right side of our fence and stopped the mower, put it in neutral so that I could pick up a couple of plastic soda bottles the wind had blown over on my property after the workmen next door discarded them on the ground. I had started to climb off the mower when the leg of my shorts caught on the shift lever and it shifted into gear. The mower started moving forward and caused me to fall onto my left leg. I was dragged across the grass, then hard dirt until the mower was stopped by a brick fence post on my neighbors property. THE MOWER SHOULD HAVE SHUT OFF WHEN IT WENT INTO GEAR BECAUSE I WAS NOT ON THE SEAT! If that brick fence post hadn't stopped me, I would have been dragged right into the lake!

    I have cuts, scrapes and bruises along my left leg from the knee down from being dragged by the mower. I was very lucky that no part of my leg, foot or hand got caught by the blades because they were still engaged. I was in a panic and furiously grabbing at grass as I knew I was headed right for the lake! If the pole hadn't stopped me, I undoubtedly would have run with one wheel on the temporary dock that was there and the mower would have flipped over on me in the water! It was a very frightening experience.

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    Reviewed July 26, 2008

    Murray mower/lawn tractor ser#38608X92B, which is on tag on back (murray says it does not exist). how do i get parts. start switch burned up, taking electrical wiring with it. redesigned wiring with with fuses for safety, and toggle switchs for control of circuits. Clutch assembly fell apart, poor design, and no means of adjustment, redesigned, and built new assembly, has worked for years. Carburator linkages broke and fell off into dirt, gone...make new linkages and install. No seals in blade spindles, filled up with dirt and water, and voila, no bearings in blade spindles. replaced blades and spindle assemblies.

    today, the carburator throttle shaft broke, allowing the throttle disk to try suck itself down into the valve chamber. was still running, but a bit erratic. now trying to locate parts to buy a new carburator, as the throttle assembly is part of the carburator, and i would assume the screws for the throttle disk went throught the running rngine,and are in the exhaust somewhere. but it still ran. other than that, the bottom of the seat disentigrated due to metal fatigue, and the battery floats around in the rear compartment, as it had no hold down. and the "Home depot" batteries last one good charge and die. course what would one expect from a "Home Depot" product from mexico.

    other than these few items, the Murray has been a good mower, but the metal in the blades is a bit soft, and requires frequent sharening and replacment. why am I out here in the heat with a push mower, while the murray sits there apart, whilst I look for a carburator assembly? Looking for a carburator assembly for a 12 hp Murray, 38" cut ser #38608X92B.

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    Reviewed July 25, 2008

    I bought this Murray Wide Body lawn tractor in 1999 for $1700. I researched them and learned at the time it was the very best of the low end (meaning no frills) heavy duty riding mowers. It has a solid frame, big wheel stops to keep the steering from braking, big tires, a very wide stance which allows you to safely mow on a steep inclide without rolling. It has 3 blades in the mower deck which really cut the grass. It has enough power to chew through very tall grass. It has been used hard, mowing rough ground, bouncing over the odd rock or branch. I have broken a blade support once but it was replaced for minimal cost.

    The lightly built mower deck I realized is in many ways better than the heavy duty stuff you'll get with Simplicity or the like (for twice the money) because it is easily and inexpensivly repairable. The basic tractor, the lectrical system, and the Briggs engine, have been 100% trouble free. The mower deck has had some repair but far less than expected considering the rough use. If I had only been mowing a big yard it would never have had a problem.

    My only complaint is the marketing. Here they are sold by Walmart who keeps no parts for them. However, there are mail order places so that isn't an issue really. Today there seem to be more elegant looking machines out there in this price range but I don't know if they're as solid as this thing has been. One last comment. I'm surprised to hear all the complaints about the Briggs engines. I've never had any problem with one that wasn't caused by extreme neglect. By the way, I even run gas mixed 50 to one with 2 stroke oil from my boat engine at the end of the season. The Briggs engine runs just as well with that. I use it in my DR 10 HP chipper too.

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    Reviewed July 24, 2008

    Bought a murray riding mower. Got to use it for one summer. This year went to use it ran fine for a few hours then died. Wouldnt start had to leave it sit for a few hours to cool down then it started ran it for a few minutes then it started to die again but this time shot flames out of the exhaust. I havent used it since.

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    Reviewed July 21, 2008

    Murrary self propelled 22 runs great but the drive Gear which is made of plastic is wore out and I can not find a replacement part.

    Mower now has to be pushed and is very hard to push.

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    Reviewed July 16, 2008

    I purchased a Murray 21 HP 46 cut lawn tractor, #465306X8 which is listed on recall list as not to use the mower. Murray is out of business and Briggs & Straton bought them out. No one will render any compensation for this mower I have which is falling apart

    The spindles have been replacfes. all of the pully guards have fallen off of the mower. The mower deck is falling apart and the starter ring gear and starter gear are completly distroyed. I cannot use the mower and have had trouble since day one. I need a descent mower that I don't have to be worried about being injured or killed when using it. I feel that someone should relace this mower if it has been know to be a danger.

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    Reviewed July 3, 2008

    My Murray Select 40' Riding Lawn Mower was completely submerged in the lake for about 5 minutes when it was 6 yrs old. We allowed it to dry out for 3 days and my neighbor dried the spark plug and twiddled a bit with it and it started right up! Still runs 3 yrs later @ 9 yrs old.

    Just wanted the comment posted since this is a good product!

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    Reviewed July 1, 2008

    I purchase a Murray self propel 6.5 hp lawn mower in 2006., the mower worked beautiful the first two years. But this year has been a nightmare trying to get it started, I pulled and pulled, finally I decided to take it for repair; finding someone to repair it was a big problem. When I did he said it was the carburetor, the lawn mower was repaired but once I got home I started cutting my grass the lawn mower worked beautiful for the first ten min, then it cut off again. I pulled and pulled but it did not start, now it is sitting in my back yard. I will have to perchase another lawn mower

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    Reviewed June 28, 2008

    I have a murray riding lawn mower that is about 15 years old and runs fine. The plastic gas tank started to leak a couple of years ago at the seam and I just used JB weld to save money and it works fine. I also have a $100 Murray push mower and it works like its brand new. NO COMPLAINTS HERE!

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    Reviewed June 27, 2008

    I purchased a murray riding mower spring of 1998 it has been great, the best value on the market . The Briggs engine has been extremely dependable this mower cuts nice , it has been a strong work horse. I would buy again no doubts a abouts . oh yeah , you must take care of the equipment for it to be long lasting. $1,250. tax included 17.5 hp 46" cut automatic foot control transmission a very good deal .

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    Reviewed June 20, 2008

    I have lived here 30 years. The first riding Murray lasted 15 years. I bought

    another Murray riding with auto trans and today 6/20/08 it seems to be finished(another 15 yrs). I am going to buy another Murray - my concern is a friend said they don't have auto trans now? It does seem a problem - they only last 15 years !!!

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    Reviewed June 16, 2008

    my family bought a murray 3.5 hp push mower at walmart and well lets just say 2 months later it stopped working and my family and i have tried working on them and still no luck we tried to take it back to walmart and they could not take it back for some odd reason anyway the lawn mower still to this day will not work i will never buy any product from murray or briggs and stratton

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    Reviewed June 4, 2008

    What Complaint? Can't a person say THANK YOU???

    I bought a Murray walking mower 22 years ago this June for less then $100.00. It has been used at least once a week (on a large lawn) from late April through Mid October for these 22 years. Changed the wheels last year and changed the grass catcher this morning. It runs just as good today as the day I bought it.

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    Reviewed May 26, 2008

    This is a bit barn door after the horse is gone given Murray's demise, but I purchased a 14.5 inch 42 inch cut Murray riding lawnmower from Walmarts in the spring of 1994 and it is one of the best equipment purchases I have ever made. For the price it outperforms and outlasts numerous more upmarket brands. I mow forests with the damn thing. cover maybe an acre of complicated hilly lawns and mow 10 acres of pasture once a year and maintain difficult road verges.

    I have to weld the deck back together now and again, but the briggs and stratton power plant has been flawless, the hydrostatic transmission makes operating much more efficient, and despite the punishment I mete out to the mowing deck, I replace the jackshaft bearings and housings every 3 or 4 years and the thing is virtually as good as new. A few teeth are gone on the flywheel, so eventually I might have starter trouble, but geeze, the thing is going into its 15th season.

    These machines can be touchy. Dirty gas, non adjustable EPA carbs, and high power transmission through belts do mean that they can give you a head ache, but my impression is that this is the nature of small machines and not peculiar to murray. While sympathizing with those who are prisoners of the repair syndrome, while I do my own,I have a lot of other equipment that doesn't live up to the standard this lawn mower has.

    And when Murray was a going concern they used RBI to distribute parts. They were fast and efficient and the cost was reasonable. It is always going to cost you way more to build a mower from parts than to buy a new one, but, generally speaking, you shouldn't need the most expensive parts.

    I only came across this site while looking to buy more blades for my Murray's 15th season. I use the thing so roughly that I go through three sets of the best oregon blades in a year, sharpening each until there isn't anything left. I really encourage those who have beend discouraged by their Murray lawnmowers to take a hard long look in the mirror and see if gaining a better facility with the machine and its mechanics might improver their experience.

    A few complaints regarding deck leveling systems that I do not have might very well be legitimate. The lesson here is avoid theoretical simplicity that actually complicates the experience. The only deck leveling problem I have had is when I hit an object with the deck so hard that it bent the deck support arms (usually hit stuff with the left side of the deck away from the exhaust chute). I compensate for this by deliberately choosing different holes on each side of the mower and when I had finally bent it beyond utility bought another one for 40 bucks. big deal.

    For the $900 we invested in this mower I never expected this service life and quality of service.

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    Reviewed May 22, 2008

    I purchased a new Murray riding mower about 5 years ago. My fuel tank leaks onto the electrical components underneath it.

    I have not exploded in flames yet but it wont be long.

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    Reviewed May 15, 2008

    Murray Riding Mower 12HP 30 cut...Battery repeatedly going down, defective power train to engage blade...engine leaks, profuse white smoke like a miniature nuclear bomb--no exaggeration! Unit will not run....engine literally spewed its contents! Thank God I was not burned!

    While attending college, I was a salesman of lawn equipment. I meticulously maintain my lawn equipment. This mower has been a nightmare...with defective parts, fuel and oil leaks...spewing hot oil. Afraid to push the machine into my garage I left it at the curbstone last night with a sign--free mower! I am a Roman Catholic Priest--my parish maintenance personnel, who helped me with this machine,can testify to the truth of my statements...as well as my neighbor.

    Economic damage: after 4 years a total loss of my investment of near $1,000.00. The need to hire a Nursery to cut grass last season: @$900.00 Cosmetic damage: Oil/gas marks over driveway and flagstone path.

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    Reviewed May 10, 2008

    Parents bought my first lawn mower after I purchased my first house. It was the inexpensive $99 Murray push mower at WalMart. My parents and grandparents had ones exactly like it previously and each one of those mowers lasted them at least 15 years before they gave the mowers away. Mine lasted 2 months. I accidentally hit a small rock that I didn't see. The mower stalled and would no longer stay on. It turns over but stalls.

    I took apart the B&S engine and found the shaft that connects the piston to the blade was bent. I've never seen that happen. I've hit rocks with our other older Murray mowers and they might stall, but nothing broke on them. To purchase this shaft costs nearly the same as a new mower.

    Plus, the older B&S engines don't have plastic gears like this one did. This engine was not produced for longevity. My current Craftsman mower with a B&S Quantam engine has hit numerous rocks and nothing has bent on it. Too bad the inexpensive mowers had become so cheaply built.

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    Reviewed May 9, 2008

    I two Murray's lawn tractor and push mower bought in 90's. except for yearly maintenance and wear and tear they have performed very well.

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    Reviewed May 8, 2008

    Really dont have a experience yet. I just bought a used Stanley lawn mower ( made by Murray) and have noticed a recall on the gas tank. My model # is 525607X692A, any I checked the gas tank and it does have crackes in it. What I need to know is how long does a company have to honor the recall can I still get a replacement tank and how since Murray no longer exist under that name? Thanks in advance.

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    Reviewed May 5, 2008

    My 6.0hp 22 quantum walk behind mower model number 225111x92b. has a plastic gas tank that leaks and is very dangerous.

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    Reviewed April 27, 2008

    I have a Murray 19/46 garden tractor that I bought in 1996. My property is 5 acres with 3 of that rough brush and 2 grass. This tractor year after year has served me well and has done tasks that it wasn't even meant to do. It starts every time and runs smooth and quiet compared to other brands. I have the optional 52 deck that weighs a ton ,never bounces and gives an even smooth cut.I'm sure a Deere is better put what most people fail tom realize is that first of all a Murray is a fraction in cost to a Deere. The parts for a Murray are very inexpensive and available everywhere including Ebay. No matter who makes the tractor it is either powered by a Briggs or Kohler engine so the heart of the tractor can be the same regardless if there are thousands of dollars in price difference for the unit.

    Lastly I totally agree with the writer who said people don't read the instruction manual. My Murray in the second season had a spindle failure. The shaft froze and the right blade wouldn't turn. I bought 3 new spindles so I would change them all. When taking it apart I saw there were grease fittings that in 2 years I never greaesed. I didn't read the manual! For the money you spend they make a great product.

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    Reviewed April 24, 2008

    i found out that my lawn tractor was under a recall (leaky gas tank) and when i tried to call murrey they transfered me to a 900 number that would cost almost ten bucks. i just want my gas tank fixed

    im wasting gas and thank god i havent exploded yet

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    Reviewed April 23, 2008

    i have bought a murry lawn tractor model number 405015x92b and the gas tank leaks around seam. the part number on tank is 94073. ive called the customer phone number but murat has beed bought by briggs ans staton and will no honer the free replacement even though they know there is a national problem with the tanks leaking.

    having to buy another gas tank even though they know there is a problem

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    Reviewed April 22, 2008

    I previously owned Jacobsen and Snapper riding mowers. After a couple of years of discust with each, in 1993 I bought a Murray 42. For 15 years it has run like a charm with minimum maintenance.

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    Reviewed April 21, 2008

    The season following the one in which we bought the mower, I stopped the mower and it would not restart. I was told it was the battery; batteries only have a six month warranty and need to be disconnected when not in use. 18 months later the same thing happened again, I changed out the battery and nothing happened. So I called a repair place close to my home. They said starter switch - Key Selenoid or fuse. The fuse had grass caught in it and I've done a tune up. It finally started. Murray riding mower #405000x8.

    Murray was bought out by another company and it is difficult to get answers for most of the problems except online or from a repair place, Lowe's Nor Home Depot where it was purchased can give you no help looking up parts with the murray part numbers and it's cost a lot in gas money running back and forth trying to find parts for this mower.

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    Reviewed April 3, 2008

    I bought a Murray push mower and also had one given to me. Both of them were extremely hard starting. The problem seems to be air in the fuel line. They are extremely long and bulky and center of gravity with the handles makes them difficult to push. I took them to work and ran over them with a John Deere loader so no other poor devil would have to screw with them ever again

    Paid money for a mower that didn't work.

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    Reviewed March 23, 2008

    Fuel tank is leaking on 46 Murray Select 20 HP twin Garden Tractor. Model: 46430X8A

    Safety Hazard, Potential Fire from dripping gasoline on the electrical cables for the starter.

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    Reviewed March 15, 2008

    I just wanted to send a note out letting you know I own a murray riding mower and it HAS NOT given us many problems, other than normal wear and tear. Most of the complaints I read sound like consumers need to be more accountable for their own problems and start dealing with the correct person when there is a concern. Call the company that makes the product not where you bought it from. Wal-Mart doesn't have a mechanic on duty to work on things. Please be reasonable people. Just wanted you to get a letter that wasn't a complaint for a change.

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    Reviewed March 12, 2008

    I have had my $90.00 Murray mower since spring of 1997. It has been a real workhorse with no problems. I do my own maintenance on it, what little gets done; but it keeps on running. I currently use it for my 3/4 acre lot without any problems at all. It is a very good machine.

    NO COMPLAINT.

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    Reviewed Dec. 7, 2007

    We have two Murray Lawn mowers, and the engine, motor, or carburator smokes and/or catches on fire. IT doesn't matter if you run the mowers for 30 mins. mulching leaves (not real thick piles either) or if you are mowing the lawn. They catch fire. I will never buy a Murray Mower again.

    Between the two mowers over the past 6 years, I'm out about $600.00 for them both. IF folks can't make a decent mower or product, don't go into business!

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    Reviewed June 6, 2007


    I have owned a Murphy Push Mower for three years now. (Tossed the John Deer Selfpropelled.) The warranty stated that if it does not start on the second pull they will fix it. For the first year it did just that, second pull every time.

    Second year was not so good at the beginning of the season, had to pull five times for the first run of the season; fine after that, two pulls only but she ran rough.

    Now this year I did not have such good luck. I'm not complaining, two years out of a $90.00 mower is not bad.

    After seven pulls I gave up and changed the air filter. TWO PULLS AND SHE IS HUMMIN JUST FINE!

    I figure two years for the cost of an air filter is rightous! In fact it's so good I may just bust the bank next year and change the spark plug. YOOHOO!

    I must note, as the other gentleman who gave koodo's for his '85, just take care of it. That means don't expect a $100.00 mower to cut half an acre of brush on a 100 Deg. day without a rest. Would you work for very long under those conditions for that pay? I don't think so.

    Don't forget the OIL! Have it drained and changed once a year; just not at Jiffy Lube. (Or is this the wrong section to say that?)

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    Reviewed June 3, 2007

    This is the second Murray lawnmower I have owned. And although the mowers work fine, both of them have gas tank leaks.This is a very dangerous situation. I take good care of my equipment myself and just think this should be corrected. And it would seem I'm not the only one upset about this.


    Hey, gas is over three bucks a gallon here..every drop spilled is wasted money.

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    Reviewed Sept. 2, 2006

    I have a Murray lawnmower 22315x8c. As described in other complaints, the gas tank on the mower began leaking when the lawnmower was relatively new. The leak occurs in 2 places - first at a seam where the plastic is joined together and second at stress cracks created underneath the ring which supports the tanks.

    The leak runs directly onto the engine about 2 inches from the muffler and burns the gasoline. To date, I have been unable to find a replacement part.

    Without a new gas tank, I will have to purchase a new mower and hire a lawn crew in the interim.

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    Reviewed Aug. 9, 2006

    This is my third Murry push lawn mower in as many years, For $100 bucks I figured it would last 2 or 3 years - not so. All 3 were maintained - oil changes, filters cleaned often and blades sharpened. The problem is you just can't keep the mowers to operate at 100% output past the first 3 months.

    I tried everything possible but the machine just can't be made to run on a consistent basic. Since my last flinge with Murry and Briggs & Stratton I bought a John Deere for about $300 and the thing runs like a race horse, or should I say, Nothing Runs Like A Deere!!

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    Reviewed Aug. 31, 2005

    I came across your site today while looking for parts for my Murray (Scott's branded) lawn mower. It seems other people have the same problems with their Murray mowers - stripped plastic gears on front drive wheels and a leaking fuel tank.

    My current mower is actually a replacement for a previous model that had a substandard pulley mechanism (pulley actually split apart) that effectively disabled the self-propelled feature.

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    Reviewed Aug. 28, 2005

    I love my Murray 22" 6.5 HP lawn mower. It has so many things going for it. However, all these good things were discovered while attempting to deal with the mower's one little flaw. Nothing gets out the side discharge chute. Even after wiring up the safety flap (ironically enough with wire using my safety-wire pliers) it jams solid with mulch within a few feet.

    # 1: The mower is tough. It has to be to survive the pounding required, bouncing the running mower from front wheels to back wheels, until it grudgingly discharges another bolus of grass.

    # 2: It's user friendly. It obligingly vapor locks on a regular basis, allowing me to go into the house for a cool drink.

    # 3: The grass fears it! I know this from the way it bows down in front of the mower. And even more so from the way it's still bowed down after the mower has passed.

    # 4: No grass escapes. I have it set as high as it will ride and can pass over my dog's tennis ball without disturbing it. While the tennis ball can pass out from under the mower, somehow mulch can't escape. It has to be piled against the side discharge chute.

    # 5. Ease of maintenance. With only one exception the mower is relatively simple to maintain. The exception is that first thing I must do before running the mower is to dethatch it. Thick layers of dried grass cling to every surface of the underside resulting in almost no clearance for cut grass. Getting that out of the way means I can focus on that pesky side discharge chute.

    # 6: This mower builds character. The neighbors love the show and it's a heck of an ad for buying an A-O-M. (Any Other Mower). And BTW, I know the blade is sharp I and turning the correct direction. With the saftey flap wired up I can see it where it almost protrudes from the side discharge opening. Mowers like this should keep your attorneys on the gravy train. Happy litigating.

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    Reviewed July 25, 2005

    I purchased a new Murray push mower from Wal-Mart in June of last year. By August the motor was revving up and down. This year it has been a constant battle to keep it running. I have to constantly take off the gas tank and the carburetor to clean the holding tank because dirt stops up the screen. Grass shoots out the sides and onto the top of the mower.

    I just discovered that the carburetor intake tube (which is made of hard plastic) has broken off inside the motor. Perhaps this is the reason that the mower quite working this time. I haven't been to Wal-Mart cause I know that my warranty has run out. Guess I will be buying a new mower, and it won't be a Murray!

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    Reviewed July 3, 2005

    Well, I should have read the thread on the Murray lawn mowers before I
    purchased the 4.75 hp model from Wal-Mart. I am not even going to bother
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    Reviewed May 10, 2005

    In December, 2004, my sons bought me a Murray Rider Mower from WalMart. In April of this year, 2005, we got the mower out of the garage. and attempted to start it. Four men, including a master mechanic could not start it. My son called WalMart and they said "No problem. Bring it in and we'll fix it or refund your money."

    When he got there with the mower, which had never been started and did not even have dirty tires, he was told once it was sold it was not the store's problem and we would have to take it to the person who works on warranties. He got the mower started, and it spit oil all over the place. He said it needed a new motor. He has now had the motor about two weeks and does not appear to be any hurry to fix it, only to say he has others that also are Murray and the motors don't run.

    In the meantime, my grass has not been mowed. Let me ask you - would you be much interested in having a mower that has never been run and is not even dirty and will not run? I am very skeptical about this mower if I ever get it back. Frustrated!!!

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    Reviewed May 5, 2005

    I purchased my Murray pushmower, 22 inch 4.5 horsepower Bridges and Stratton engine, in August of 2003 on sale at Home Depot for $129.00. The mower worked for the first summer and no more. In 2004, the mower would periodically not start, and after being taken to the repair shop more times than I can count, the end result was "it's just a bad mower."

    The repairman described internal parts so worn that he could not believe the mower was only a year old. And now just 2 years after I purchased the mower it is shot. It is no longer under warranty, so I called the Murray customer care line and was told "I'm sorry but what do you expect for a hundred bucks." Never again will I buy a Murray product.

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    Reviewed April 30, 2005

    Spring is here and again I have to do my yearly ritual: replacing another lawn mower wheel. I bought a lawn mower made by Murray under the Scott's brand name. The model number for the mower is 21365X8B. I am basically happy with the mower except for replacing the wheels. The problem is the the plasic that slides over the shaft cracks and breaks off. I bought a new wheel today for $10.50 and really should replace the others before they completely off. What really upsets me is that this must have been a problem for years and nothing has been to correct it.

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    Reviewed April 28, 2005

    Murray Mower 3.8 Horse Power 22" Blade. Standard Habit: change air filter, spark plug, change oil etc. April 8th, engine cutting out when engine leans towards the side of the choke on the engine. Not sure why that was happening, started the engine again and less than 5 seconds, quick explosion and flames. Burned the hairs on my hand and partial left arm. Ran quickly, pulling the lawn mower backwards to a outside water faucet and hosed-down the flames.

    Damage caused hair removed by the flames and expense of engine repair $94. Just happy I was not next to the engine when the explosion happened. Repair crew stated that the carburetor (inner structure) was the cause of the explosion. They replaced the entire carburetor. Not sure if Murray (Tecumseh) is causing problems with many other machines but having to go through this horrific incident, felt it's best to pass this along.

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    Reviewed April 24, 2005

    I purchased a ride-on lawn mower at Home Depot in April, 2003. I mowed the lawn once and that was it. The mower would not start again. I contacted Home Depot about the problem and they informed me that I had to deal with Murray directly. I tried Murray several times, but have gotten no response. I had a new solenoid installed twice and it started two more times,and again it would not start. I had the starter replaced and it still did not start.

    Then I purchased a new battery and a battery charger and it started once, with a great deal of difficulty. Now it is a new year and I have tried to start it once again with no luck. This whole experience has sickened me and I think that Murray should be held responsible. I paid over $800 for this ride-on mower model #425000x8a and now over $300 to fix a mower that never worked.

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    Reviewed April 4, 2005

    I bought a Murray rding lawn mower in 2001. It was leaking gas in the middle of the night; returned it to Home Depot in 2002 for a refund. This lawn mower cost me over $1,000! They gave me a new Murray lawn mower and this one also leaked gas in the middle of the night and the whole house smelled like gasoline. If one of our guests had not woken up we could have died.

    Home Depot will not give me another lawn mower and charged me $35 to have it fixed. First, they should have known of the recall and never given me another faulty lawn mover. They should have taken all Murray's off the market during the recall. I should not be charged $35.00 for a recall and I am out over $1,000 without a lawn mower. I was told by the manager if I mentioned lawsuit I could march my but out of the store with the faulty lawn mower! First of all, he does not know how to handle mad customers and he threatened me in front of other customers and employees!

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    Reviewed March 22, 2005

    I have had my Murray tractor (42") since 1985! It works great. Wash it off with a hose after cutting 2 acres and keep the blades sharp. I can see these worthless complainers in my memory. I can call them as they walk into my pharmacy from 100 feet away.
    They don't take care of equipment (dull blades, run the mower deck into a stump and mis-align it, then wonder why it cuts unevenly.
    Wake up idiots! Use your pea brain to look at the tractor AND lawnmower. I have worked on engines and tractors for 40 years! I don't care about people's heart attacks -- I'am working with a dis-located shoulder that needs surgery NOW. DON'T COMPLAIN, WORK ON IT.

    OK, but we think Dr. J should buy a new Murray and see how it compares to his '85 model.

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    Reviewed Feb. 24, 2005

    I purchased a Murray riding mower model #425001X8 from Home Depot on 2/21/03. Less than six weeks later the mower failed to start. I took the mower to Home Depot and they put a new battery in it. The mower worked fine for a few more weeks and once again failed to start. I contacted Home Depot once again and they gave me a new battery. The mower again continued to work fine for a few more weeks and the same problem occured.

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    Reviewed Feb. 3, 2005

    I purchased a new riding lawn tractor in Feb.2004. Immediantly upon my trial run, the bearings in the deck began making a loud screaming sound. On further investigation I found to my surprise that the bearings had not been greased from the factory. I was assured by a Wal-Mart associate and a Murray dealer that it was an oversight on the company's part. Much to my dismay they refused to replace the bearings.

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    Reviewed Oct. 25, 2004

    I am very disappointed at the poor quality of my Murray mower model 3057x8a. Tires/rims could never hold air pressure. Recently I changed the motion drive belt part no. 37x65 only to find that the stack pulley assembly part no. 92504z was assembled using thin sheet metal to drive the belt. Ultimately the belt caused the thin-walled pulley to bend. It would have cost a penny or two to go to the next sheet metal size.

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    Reviewed Oct. 7, 2004

    I bought a Murray 46"-cut riding mower from Wal-Mart July 2001. The manual that came with the mower is for several different models. Recently I had a problem and couldn't make heads or tails out of the manual. I've emailed Murray 3 times asking for help and they have ignored all of them. I've never liked it from day one. No matter how many times I've tried to level the blades, I still got an uneven cut.

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    Reviewed Sept. 6, 2004

    I bought a Murray rear-engine mower, model #309015x50a, in 2003. It has been nothing but a pain in the butt. It has never cut even, no matter what you do to adjust the cutting height. The steering gear fell off the first year I had it. You can not keep the front tires aired up, plastic wheels you know. The engine backfires every time you shut it off. And today, the front wheel fell off while I was mowing. I have worked on this thing more than I have mowed with it. I am going to take it to the dump first thing in the morning. Thank you Murray, for a very costly lesson.

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    Reviewed Aug. 5, 2004

    I purchased a 2003 Murray Riding Mower with a 16.5hp 42" cut, in May of 2003 from Home Depot. Since I have had this mower I have had numerous problems with it, and never a solution. The mower will not start. The mower continuously breaks belts on the cutting deck. The first belt broke after the mower was used the 3rd time to mow a 1/2 acre lawn.

    I replaced the belt that was purchased from Wal-Mart. The mower then wouldnt start with the key after it was used around the 8th time to mow. The 2nd belt broke on the deck the 3rd time to mow in 2004. That was the July 4 Holidays. I have not been able to locate a belt anywhere within 50 miles to replace it with. Home Depot is sold out and has been for 6+ weeks. Wal-Mart says they won't be re-ordering any til next yr. The Service company here says it will be 2 months before they can work on it.

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    Reviewed July 31, 2004

    I purchased a Murray Lawn Mower on April 19, 2003. It was the push mower one for $99.96. The mower worked fine until the end of May of the same year. The mower just died on me. I mean it was getting gas and oil, but there was no spark between the spark plug and engine. So, I took it back to Wal-Mart with the receipt. Wal-Mart's policy is to repair it first before exchanging it. So, they sent it out for repairs.

    The repair guy fixed it and told Wal-Mart and myself that it was a faulty wire coming from the engine to the spark plug that shorted out. So, I took it home and it ran great until the end of July. I ran into the same problem again. Another wire shorted out. So, Wal-Mart exchanged it for the same model, and they extended my warranty on the new lawn mower. This lawn mower worked great and I put it away for the winter.

    When April came around, I took it out of storage. My dad sharpened the blade to it, changed the oil, and so forth. He cranked it twice and it worked. Around mid-April, I went to mow the lawn and the lawn mower wouldn't start. Again the same problem as before, another faulty wire shorted out. I was angry and I called up Wal-Mart and asked to speak to the person in charge. I told him my problem and he was very sorry. He said to bring it in and they'll exchange it for the 2004 model of Murray Lawn Mowers. He said that it was Wal-Mart's fault for not refunding my money and for not recalling the mowers due to a faulty wire.

    So, I took this one home and it worked great until today. I was outside mowing my lawn when the lawn mower died on me. This time the lawn mower caught fire and the round exhaust thing on the side of the mower blew off the mower. There was smoke and flames coming out from where the spark plug was located at. I was lucky that the fire put itself out and the lawn mower didn't blow up in my face. I called up Wal-Mart and they told me to bring it. They also said that it wasn't supposed to have happened. I am hoping that I'll get my money back instead of getting another Murray Lawn Mower in exchange. This time I'm getting a Huskie Lawn Mower.

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    Reviewed July 14, 2004

    I purchased a Murray 17-hp rider on 3/25/2003 at Walmart. On 8/7/04 the Tecumseh transmission went out and Tecumseh refused to honor their warreaty. This is my third Murray rider and they last me usually eight years with just normal maintaince. I ended up with a $426.59 repair bill and the boneheaded mechanic at Sure-Clean Northwest installed the right-side guide pin on the rear pulley inside the belt and seems to have fouled up the park brake so that it only came off when the clutch was depressed. Needless to say I almost burnt up the drive belt before I found out what the problem was and correct it.

    I am 70 years old have spent my working life as an automotive mechanic and don't like to be told that I broke the transmission by the way I was using it.

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    Reviewed July 14, 2004

    I bought this Murray 20-hp 48-in cut mower and it is a defective product. I have to constantly replace pulleys due to bearing failures and have had numerous electrical problems. Not to mention it destroys belts and cuts uneven and on turns digs into the ground. If I get my lawn mowed once without a failure I feel lucky. I will never buy another Murray product and I tell everone I know to avoid Murray.

    This mower has cost me over $500 in the last 5 years for parts and labor.

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    Reviewed June 21, 2004

    I purchased a 4.5 hp Murray push mower last year at Home Depot. Right from the start it didn't run right. Constantly stalling then wouldn't restart. I called Murray and was told to call Briggs and Stratton. They sent me to a repair place that charged me to fix it because of "bad gas". The mower has malfunctioned like this ever since and of course I lost my receipt so Home Depot can't help me. This is my 3rd and last purchase of a Murray product.

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    Reviewed June 15, 2004

    I have both an older Murray and a newer one. The older one is a 12hp 38" cut riding mower purchased in 1990 and I have never had any problems with it at all. It is still runing just as good as the day it was bought new. The newer Murray is a 17.5hp with 42" cut that I purchased in 2000 from Wal-Mart. I have had nothing but problems with this mower.

    Bolts falling off it and having to replace them, The bearings going out of the housings for the blade, I've replace both right and left sides over 10 times since 2000 at a cost of about $70 each time. It breaks the belts that run the blades 3 or 4 times per mowing season. It has started cracking out in different places, especially around the bolts that hold the engine cover on so that now you have to grab the hood just in the right spot to get it to tilt over. The Engine is a 17.5 hp Briggs & Stratton with Overhead Valves which I've had a lot of problems with as far as the valves staying in adjustment. When the valves go out of Adjustment it causes it to be hard to start (sometimes not starting at all) and also causes the starter to get hot and smoke.

    After contacting Briggs and Stratton about the problems with the Engine, they were very helpful about the problems I've been having with the engine. Sending me Information on just how to go about adjusting them so that they will stay in adjustment. Even going so far as to send me a complete Repair manual for all their Brigg and Stratton Engines with Overhead Valves. Since following their step by step instructions on the adjustments I've not had anymore problems with the engines.

    As far as the Murray Mowers themselves, I feel that the newer ones are nothing more than one big joke and people would be a lot better off spending a few more dollars and buying a good mower.

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    Reviewed May 28, 2004

    Aside from the usual gas tank leak/replacement, nonskid pad falling off, mower pan gouging ruts in the yard and about throwing me off every time I ever so easily let off of the clutch pedal, I continuously experience an uneven cut pattern. I am a mechanic and machinist and I'll be damned if I can make this thing cut even. I have had this thing apart and rebuilt, shimmed this and adjusted that and done everything that I can possibly think to do SO MANY times that my friends and neighbors think that I have something going on with my lawn mower!

    I can go out there right now and readjust that cutting deck and by the time that I can start it up and hit the lawn with it that darned thing will cut crazy. I think that it goes AWOL just sitting there. I spend more time laying down beside this thing gazing under its belly than I spend on it mowing grass. CHRISTINE MURRAY I call her! HELP. She's possessed.

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    Reviewed May 27, 2004

    I purchased a Murray Select 42" cut, 16.5 hp lawn tractor, model #04250098xA, in May of 2002. I used it exactly 12 hours in 2002, 24 hours in 2003, and 4 hours so far in 2004 -- not exactly heavy usage in my book. In the course of these two years, I've put 4 new mower drive belts on it already, and after the first use of the year (on a belt that saw 4 hours' use last year) I'll have to replace it yet again.

    Naturally, I hit my 'fed up' point two weeks' after the two-year warranty expired, so I doubt Murray will do anything for me -- but based on the other complaints I've read, the issue with the belts is not an isolated situation. I will never buy another Murray or Murray-affiliated product ever again, that's for sure.

    At almost $30 a pop for these belts, this is *not* an economical machine to own--and the replacement belts are hard to come by, as well. The only store that sold them around here closed last year, so I'll have to mail-order them as my machine sits idle, and my grass continues to grow, until the order arrives.

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    Reviewed May 20, 2004

    We purchased a Murray 4.0-Hp push mower in March of 2003. Toward the end of the mowing season, we began having trouble with it. It would rev up and die down the entire time we mowed and then it would rev up and stay strong the last minute until the tank ran dry. We brought it in the be "repaired." The first time we mowed it ran right but the second time it started back up again. Now the thing will not even start.

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    Reviewed April 25, 2004

    Purchased new Murray push lawn mower (Mod # 220011x82A) April 15, 2004, at Walmart. Runs very short time due to excessive dirt in air filter. Excessive dirt caused by what seems to be a design flaw. All grass and other bits cut and picked up by the rotating blade exit the under body near the wheels and front end.

    This results in all dust and dirt swarming around the motor and the operator's face. Very little exits via the right side chute (with the plastic guard). Checked factory-installed blade and cleaned under side, made no difference.

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    Reviewed April 19, 2004

    I purchased a Murray push mower in June of 2004. I used the mower once and then I had to put it up due to being transferred to Italy by the Naval Reserves. When I returned in spring of 2003 I had the mower tuned up and used it once.

    When I used it a second time the mower would not start. I again returned the mower to have it serviced. Today I used the mower a fourth time. It again began to run badly. I will never purchase a Murray again.

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    Reviewed April 17, 2004

    I have a Murray lawn tractor, model 465602x8D, that has a two-year warranty. The warranty will run out in three weeks. Since I've had this mower the rear transmission (or transaxle or pump, it's been called several different things) has been replaced five times. The mower is currently in the shop for its sixth one right now. I have less than 1 acre, only which half has grass, to cut so it shouldn't be a problem for any mower.

    I've used the mower for two seasons (14 months) and I'm about to get my 6th transmission. We can all do the math on how often its in the shop. I contacted Murray last year -- they sent me to the transmission manufacturer. The manufacturer, after the first year, said it wasn't covered and that I should call Murray. After going back and forth between the two, they finally decided to fix it one last time, this being after the season had ended. Now this year, right out of the garage with a brand new transmission, it has problems. The fluid is leaking out of the transmission, so the mower is back at the shop.

    It been at the shop for three weeks now and after going to check on it, the repair shop has to get with the actual owner of the shop because this repair has already been done 5 other times and I guess the manufacturer, whichever one they called, gave them grief. So I went straight home and called Murray (rep: Holly) on Friday 4/16/04 and asked what they were going to do. I explained that I just wanted it fix correctly. I also ask what I do if it happens again, just as it has done 5 times before, but the next time will be outside my warranty. I really don't want to pay the $500 charge for a transmission (the service shop had already filled me in on that part). The customer service rep could help me and to me to contact the transmission manufacturer, to which I asked if they could do it since last time they told me to call them, I recieved the run around. She said that she could not call.

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    Reviewed March 28, 2004

    I purchased this Murray Riding Mower on 4/16/03, shortly after the death of my husband. Only after a month or so of use, I had to have Home Depot have a Murray repair shop pick this mower up and take it to repair it. They kept it for almost 3 months. I had to hire someone to mow my lawn during that period. They said that they found nothing wrong with the mower. I finished the rest of the season with the mower.

    I have since moved from FL to TN and now I am having the same problem---the mower WON'T START! I have put a new battery, a new spark plug and a new fuse in this mower and it still WON'T START. I am a widow; I have no one to help me. I do not have another mower and I NEED a mower that actually will START so that I may mow my 100 by 300 lot. I have called Home Depot AGAIN today and they are going to TRY to find a repair shop in my area and within 3 days have someone contact me that they are going to pick this mower up AGAIN and TRY to see what the problem is.

    This mower does not cut the grass with any even-ness. It leaves a very large gap in the middle of what is supposed to be a 42" cutting span. BULL. It does not even come close to this. I NEED a mower that works and I NEED it NOW. NOT in 3 months from now like before.

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    Reviewed Nov. 11, 2003

    I purchased a new mower in July 2003 -- a 6.0 hp Murray push mower. I sent the warranty information in but it was evidently not recorded. My mower would not start and I called Murray customer service and was told where to take it for service, but would have to have my receipt. Unfortunatly I can not find the receipt, and I called back and was told it was not Murray's problem and to call Briggs and Stratton.

    I called them and was told to take it for service and did not need the receipt, since the manufacture date was on the mower of June 2003. The service place said I had to have a receipt. Home Depot said they could not look up the purchase. I was going to look up my bank transaction but the records on line do not go back that far. So I have to pay to get proof from the bank that I made the purchase.

    After 2 days of this bs I tore the mower down myself and did my own repair. Thanks for nothing, at least I will not ever have to register another Murray product.

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    Reviewed Sept. 25, 2003

    I also have a 6.5HP Murray walk-behind mower. The problems all center around the self-propulsion mechanism. Being an engineer, I went ahead and fixed it a few times, thinking I was the anomaly here. Well, the problem is that this "mulching" mower will discharge clippings in such a way that they get all jammed up in the internal-tooth geared front wheels, specifically the left one. Enough clippings and the metal drive gear just munches up *everything* inside, including the plastic gear teeth molded into the front wheels.
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    Reviewed Sept. 24, 2003

    I bought a 42" riding Murray lawnmower from Walmart and I have had nothing but trouble with it. It never cut the grass evenly; it always gauged the dirt; and belts constantly broke on. I WILL NEVER BUY AOTHER MURRAY PRODUCT. The best thing about this lawn mower is that it was stolen last week. I DO NOT WANT IT RECOVERED.

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    Reviewed Sept. 7, 2003

    I bought a new Murray Self Propelled mower/mulcher for $200 at Walmart. After using it three times, the belt broke. I bought a new belt and tried to put the new one on myself. I followed instructions in the manual. It took me about 6 hours to get the job done. There were way too many parts to take off and replace. I tried to mow the yard, got about three feet and the belt came off. I put the belt back on and the same thing happened again, gave up on the belt.
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    Reviewed Sept. 7, 2003

    I have a Murray self-propelled lawnmower with electric start and a "mulching" deck. This deck design has an air gap all around the base of the engine mounting area between the engine and the deck. I have tried all sorts of different blade and mower height combinations but the results are always the same: the mower sprays large pieces of cut grass all over itself as well as the lawn. The lawn looks like a hay field ready for bailing after mowing. There is apparently a grass bag that can attach to the right side of the deck but I cannot find a bag that will fit. I recommend avoiding this type of Murray mulching lawn mower or if one is purchased from Murray make certain it can be returned if unsatisfactory for your use.

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    Reviewed Aug. 22, 2003

    I purchased a Murray 46-inch garden tractor approximately 3 years ago. This is a lemon mower! The deck leveling system is terrible. It has to be leveled at least twice every time I cut grass. This requires taking off the deck wheels and dropping the deck all the way down. Then I have to loosen 2 plastic knobs and retighten. The knobs don't hold well and I have had to replace the knobs at least once per season.

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    Reviewed Aug. 13, 2003

    Last summer I bought a reconditioned MURRAY walk-behind mower (6.5 hp TEC OHV, 22in, Fr Dr H/W) at Home Depot. Used it a couple of times, thought it pulled feebly, rumbled. Pulled off drive wheels to see if junk of some sort inside drive wheels. No. Teeth along inside of wheel drum is same grey plastic material as rest of wheel. They had worn off where the drive gear makes contact with them.
    Guys at Home Depot could only suggest returning the whole mower; could not figure out how to get new wheels. That seemed to me rather like killing the horse when it throws a shoe; maybe the fellow who had it before Murray reconditiioned imposed unreasonable stress on pulling mechanism. You know, I wanted to be reponsible, impose no unreasonable costs on merchant.
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    Reviewed Aug. 11, 2003

    Same complaint as a prior individual, I am replacing the motion belt on a model 30500x92a mower and have had to completely disassemble it to do so. Both the upper and lower belts wear out entirely to quickly and replacing them is a major event. Poor, poor engineering design, I will never buy another Murray product.

    Damage Resulting: Blood pressure over the top.

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    Reviewed July 27, 2003

    I bought a self-propelled Murray, model 226110x92a in June of 2003. The wheels are falling off and the bolts that hold the handle are coming off. A metal piece also fell apart and the blade hit it. I've only used this mower 3 times.

    Damage Resulting: I wasted $222 on a worthless mower.

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    Reviewed July 21, 2003

    I bought a self-propelled mower March 2002. The self-propelled went out in Apr 2002 and now again in Jun 2003. I have used my mower all of 6 times. This is ridiculous.

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    Reviewed July 20, 2003

    I have a model #22315X8A push 22" lawnmower. It is leaking gas from the gas tank - very ddangerous they should be recalled. Its A B&S engine.

    Damage Resulting: Possible fire and explosion hazard

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    Reviewed July 8, 2003

    This 42-inch Murray mower never cuts even and when I turn it gouges into the ground scalping the grass. I have tried new blades, belts and other stuff. As well it leaves grass standing in the middle and a person might as well mow like a 20-in span instead of 42 inches. I have never been more disgusted with a mower in my life.

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    Reviewed June 16, 2003

    I purchased this 17.5 HP 48" cut rider from the WalMart in Camden, TN in 1997. It has caused only me only cash and inconvience. I spent several hundred dollars on this piece of #$#$ last year and have already spent $80 this year. Have had continuous problems with this machine since I bought it. Fortunately for WallyMart, that's when the warranty expired.

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    Reviewed June 11, 2003

    I purchased a Murray self-propelled mower at the end of last summer. My family has used Murray mowers since I was a little boy (I am 40 years old) with hardly any problems. This mower I have now has been nothing but problems. I contacted the Murray corporation 3 times now but they fail to respond. I spent nearly $400 on this mower. I saved all summer to get it and now I still have no mower. I can't even use it. I lost my job recently and cannot afford another mower. I contacted Wal-Mart where I purchased it and they said I would have to contact Murray. As you can see, that did nothing for the problem.

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    Reviewed June 3, 2003

    I purchased a Murray riding mower with a Briggs & Stratton engine and a 42" deck about 7 yrs ago. After two years I had to replace the engine at a cost of $700.00. Since then I have had numerous "small" repairs and tire replacements costing me hundreds more. About two weeks ago the transmission went out (it's a hydrostatic transmission) and I am being told that this repair is around $800.00!

    I have spent more on repairs than the cost of the riding mower! I have not been able to go one year without making repairs. I have found Murray and Briggs & Stratton to be unreliable trash. I would never purchase their products again.

    Damage Resulting: In essence I have purchased a new mower (in terms of dollars spent on repairs) without the benefit of having a new mower. In fact, i have NOTHING to show for it.

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    Reviewed May 20, 2003

    I have a Murray self-propelled fairly new lawnmower. It's a 22-inch and has a 4.5hp engine. The belt that makes it a walk-behind mower wear out very quickly. I have no idea what to do about it. Right now I have to use it as a push mower. Being that I'm not a young fella I did want a walk-behind mower.

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    Reviewed April 21, 2003

    Model 38500x92a to change the motion belt requires you to disassemble the mower, a job that has taken me 6 hours, and I'm not finished yet! BEWARE if you plan to buy one! I'd like to have a word with the dumb*** that engineered it.

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    Reviewed April 19, 2003

    I purchased a Murray Riding mower 42" cut and 14.5hp engine in 1998. This mower has cost more in repairs than any vehicle I've ever owned. I've replaced the starter 2x's. The drive belt comes off 3 times a year. The repair people claim this is due to Murray not putting a guide bracket around the rear pulley which causes the belt to slip off when going from reverse to forward and visa versa. The cutting deck constantly slips out of alignment from the vibration no matter how much you tighten the screws. I have also replaced 2 pulleys on the cutting deck that aligns the belt for the cutting deck. This part comes loose from the spindle and eventually flies off. I only use this machine to cut my lawn and one of my rentals. I would not recommend another Murray to anyone.

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    Reviewed March 21, 2003

    Last year I bought a Murray push mower at Home Depot. The thing would never start and when it did, it didn't run long. I went to Home Depot today and another man was complaining about the same situation. He said he just threw his away. I always liked Murrays and now I don't know what to do. I don't have a way of hauling the thing around all over the country to get it fixed and pay even more.

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    Reviewed March 15, 2003

    I purchased a Murray 6.5 hp push lawn mower. It was used about 4 times within a 2-month period. The plastic gas tank leaks and creates a hazardous condition. This makes the lawnmower totally useless. The leaking gas tank rendered the lawnmower useless and I had to purchase a new lawn mower.

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    Reviewed June 18, 2002

    On 05/27/2002, my husband was using the lawn mower. When he pushed the mower forward, instead of mowing the front grass, it bumped backward and covered his left foot. He then stopped the mower right away. I called 911 and he was sent to the emergency room immediately.

    The laceration resulted in his disability of walking normally for weeks. He lost the nail of his first toe completely and the tendon of his second toe. He had to rely on crutches most of the time. We did collect all the reports either from the emergency room or the foot specialist, as well as all the pics of his injuried foot and cut-off shoe.

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    Reviewed Dec. 31, 2001

    I purchased a go-kart from a local Walmart Store last year for my 11 year old son for Christmas. The guy that originally sold me the kart had no idea what he was doing as he blew the engine by not putting any oil in the kart before starting and as a result last Xmas my son could not even start his kart. I took it back and management gave me another kart.

    Well, before long I start having problems with the tires. My son has only ridden this kart a limited number of times and he has only ridden it in our subdivision where there are no rocks, debris, etc. to cause tire damage and we still have defective tires that blow out. I have called Walmart and they said they don't carry the tires for the go karts and I have to call Murray which I can never get any satisfaction.

    I feel the sales people at Walmart should warn consumers that if they purchase this equipment that they are on their own in repairs, etc. And if Murray knows these tires are a problem, they should recall them. I still have my receipt from last December on a big ticket item that my son has not truly had the opportunity to enjoy because first we had engine problems, then we have have had tire problems and I'm just ready to return the kart and get my money back.

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    Murray Lawn Mowers Company Information

    Company Name:
    Murray
    Year Founded:
    1919
    City:
    Milwaukee
    State/Province:
    WI
    Postal Code:
    53201
    Country:
    United States
    Website:
    www.murray.com