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Reviewed April 4, 2016
My husband and I purchased a lawn mower last spring. Today we tried to use it for the first time this season. It immediately started making a rumbling noise. 5 minutes into cutting the grass, the dry shaft falls out! No way to repair it, it's all busted up! NEVER purchase a Murray!!!
Reviewed Oct. 14, 2015
Murray Lawn mowers? For the most part are great mowers BUT. People fail to put a fuel filter in line. Manufacturers as well. $4.00 would end ½ the starting problems. Because all it takes is one grain of sand in the main jet or the bolt that holds the float bowl on WILL prevent it from running 95% of the time. The other is water in the gas/primer bulb or gasket goes bad! If you have to pump it 15-20 times to get it to start then that’s your problem! And if you don’t like the price of air filters... put a dryer sheet over it. That filter will last five times longer. I love it when people put them to the road. $15.00 and good to go. OIL leaks - Never tip them from side to side Or you will see oil leaks from the carburetor or the exhaust.
Reviewed Oct. 13, 2015
We bought a Murray lawn mower from Walmart in April 2015. By August 2015, it was making noises. Took it the service provider by Murray, they look at the unit. Determine it was not worth fixing. Called Murray back, let them know that I had a receipt from my service, asking if I could send a fax from the service center for my money, they refused to help. DO NOT WASTE YOUR HARD EARN MONEY ON ANY MURRAY equipment. They do not stand by their equipment, all they do is get you the runaround.
Reviewed Sept. 5, 2015
I bought a Murray 22" push lawn mower on April 30, 2015 and today (September 5, 2015) the engine went up in smoke and burned out. It is under warranty for 2 years, but Walmart would not assist me with finding out how to get the engine replaced. This is poor customer service and an even poorer product.
Reviewed Sept. 4, 2015
I bought this mower from Walmart in March 2015. I've mowed my lawn a few times with it. Tried to mow this time and wouldn't start. Checked the gas and it was full. I went to check the spark plug and ALL of the oil had leaked out on to the front of the mower. I took everything apart and cleaned everything. Put it back together and put oil in it and still no go. The most worthless piece if crap lawn mower I've ever purchased. And you can't get ahold of customer service to save your life. Buyer Beware!! Spend the extra money if you can to get a better one. From March to Sept. shouldn't have this much of a problem.
Reviewed Aug. 31, 2015
The first time I pulled the rope it started right up. Now it won't start again no matter what I do. I checked the troubleshooting guide, still nothing.
Reviewed Aug. 13, 2015
We bought a Murray lawn mower from Walmart in May 2015. Today which is August 13, 2015, the lawn mower caught on fire and burned to a crisp, burned my lawn, and burned my husband's leg. Not a happy camper.
Reviewed Aug. 1, 2015
My brother bought my parents a Murray riding mower without checking the consumer reports on the product. I was afraid to take it out of the crate after reading the reviews, but did so anyway. Didn't make it thru 1 summer. Worst mower I've ever used... BUYER BEWARE!
Reviewed July 18, 2015
I wished I had known about the ConsumerAffairs website first before buying a $200 Murray 21" push mower from Wal-Mart. Bought it on 6/2/2015 and as of today, 7/18/2015, it no longer works. Of course, it is past the 30 return limit for mowers.
Reviewed July 10, 2015
I bought a brand new mower from Walmart. It is the biggest problem I have ever had with a mower. Used it one time. Had it worked on and again. Tried to use it and they tell me to take it to Scranton and have them work on it. This is crazy... a waste of $217. Never again. Bad experience with the Murray Company.
Reviewed July 9, 2015
I brought Murray Lawn Mower. Only used twice, so I call service center which they took about 3 weeks to call me. They tell me to service center for repair. So they say I had old gas in mower. Dump gas, clean carb. So which the carb all plastic except rod and needle there is long oval inlet tube which one silver other is BASS. Yes which is green BASS is yellow. Now call them. The COMPANY BRIGGS AND STRATTON the new owners of Murray products. I TRIED TO CALL BACK TO TELL THEM ABOUT IT. I GET VERY VERY RUDE REP. WHAT JOKE THAT COMPANY!!! (BEWARE ALL MURRAY PRODUCTS).
Reviewed July 7, 2015
A friend bought this riding mower for my birthday & every time I engage the blades it vibrates! I thought a blade was uneven so put new ones on it, still vibrating. I found out when I registered it online for warranty that Murray went out of business in 2005 & was bought out by Briggs & Stratton. They allow MTD to use the Murray name. The local repair shop told me that MTD is all junk! The customer support at MTD is rude if you can get them at all, they seem to have the idea that "you bought it, don't bother us with the details"!
Reviewed July 6, 2015
I bought a 20" cheap Murray about 5 yrs ago and it worked fine, still does. I figured I'd try the 22" high rear wheel to use at my second home and I've never been more disappointed in my life. This thing is the weakest wimpiest piece of trash I've ever attempted to mow grass with. It chokes out on the slightest amount of grass. To make any progress you have to push forward 3 feet at a time and wait like 15 seconds for it to ramp back up after choking on anything more than 3 blades of grass. I can literally mow the yard faster with a pair of scissors. Complete waste of $200. If you want a mower that isn't afraid of grass buy something else.
Reviewed July 1, 2015
Murray 22" Push Mower - I bought one of these lemons from Walmart and used it TWO times. When I tried to use it again it wouldn't start. I emailed the Murray and it got no response. I emailed again 2 months later. I finally got a response illustrating how to clean out the carburetor. I didn't buy new to do anything close to that!!! I eventually did take everything apart. It still wouldn't start. No more with this POS. I probably couldn't even sell the carcass for scrap. I don't know what's worse, Murray's products or their customer service?
Reviewed June 29, 2015
I wish I read all these articles first. Throw another on the pile. I purchased a Murray 20" push mower from Walmart. In three weeks we cut the grass twice - a combined total of less than 1/2 an acre of cutting. Week 3 we go to cut again... the mower will not start no matter what I try. IN-SANE! Cleaning it up and taking it back to Walmart tonight.
Reviewed June 23, 2015
I used this lawn mower (M2300) one season, put it away. Drain gas the whole bit. As you guessed, it starts but dies after three minutes. I wanted a small mower for a very small area. Don't buy Murray products, burn me once you never get a second chance.
Reviewed June 22, 2015
I had bought a Murray from Walmart. I already had to take it back because after mowing twice it wouldn't run. The new one I have had a month and half but only cut with it 3 times due to rainy weather, & now won't start. Ever since I was a kid my family & me have owned Murrays with no complaint, but I think y'all have made your new product on the cheap side. I need reliability!
Reviewed June 12, 2015
Murray 22" High Wheel Push Mower - Ordered online from Walmart in January 2015. Didn't use it until June when grass started growing (been very dry this summer) so it's past the 90-day Walmart warranty. Worked fine first two times I used it, now it won't start. Went online and found numerous links on how to fix the problem - none of which work - mower still won't start. Murray has a contact through email but they don't respond promptly and from previous complaints I read on this forum I shouldn't expect a reply at all. Gonna file a complaint with BBB but doubt that will help as this company doesn't seem to care anymore. Such a shame, it used to be a reliable product.
Reviewed June 10, 2015
Severely injured my left hand putting air in the tire when the plastic rim blew apart; had to call rescue squad to take me to the hospital to be treated. X-ray showed that my pinkie finger was broken and hand was lacerated pretty bad. Took 14 stitches to close wounds. Have pictures of hand showing stitches..
Reviewed June 1, 2015
Murray 42" 15.5 HP Riding Mower - This is the worst product I have ever purchased from Wal-Mart. I will never recommend this to anyone! First, the delivery service was not good. The mower came in a crate and we had to assemble it, along with the steering wheel and the seat. Then I used the mower twice since it was delivered. The first time I used it, I turned it off to get off and close my gate and when I went to turn it on, the mower never turned on. We had to push the damn thing into my garage. The second time, after 30 minutes into mowing, I had to get off from the mower to move something and when I went to turn it on, the mower didn't turn on. I waited 15 minutes and then it turned on. When I was finished mowing grass, I got off to close the gate and the mower didn't turn on. Again we had to push it into the garage and the mower never turned on ever again.
I took the battery to a local store to have it checked and the battery was fine. The machine had gas and oil, so there must've been a problem with the starter. I purchased the warranty with Wal-Mart for the mower, but I decided not to call and return the machine and the warranty for a full refund. If this machine was "brand new" and it was giving me so many problems, I can only imagine what I would continue to endure down the road. It was not worth the time or effort. This is the worst mower and I will never recommend it to anyone.
Reviewed May 31, 2015
Bought a used rider off Craigslist. Never owned a Murray before. This thing is awesome. Only a 40" cut, but oh well, does an excellent job. Has a Briggs and Stratton engine. Best $400 spent this year. Bought some new blades for it today and now it really cuts beautifully lol. I would buy another. I'm through with Craftsman! They don't stand behind their warranty.
Reviewed May 24, 2015
Whenever I tried to find a dealer location, I was asked for a model number. Why would a model number be required for a dealer request. The model numbers for their equipment is readily available on their site. After reading the comments from Murray buyers, it's just as well I stay away from Murray.
Reviewed May 12, 2015
I recently bought a 22" cut Murray at our local Wal-Mart. Used it 1 time. TRIED to use it again a few days later and it wouldn't start. Took it back to Wal-Mart and they exchanged it for another mower the same model. Took it home used it 1 time, TRIED to use it today and the same thing!!! Won't start. Not going to return it. IT AIN'T WORTH THE HEADACHE DEALING WITH WAL-MART AGAIN!!! Nor is the cheap piece of crap mower I bought worth the money I paid for it. Going to write this off as "LESSON LEARNED". That being - Don't deal with Wal-Mart and more importantly, DON'T WASTE MY MONEY BUYING MURRAY CRAP.
Reviewed May 4, 2015
Me and my mother purchased Murray Lawn Mowers two summers ago. I also purchased a weed eater that was Murray. To make a long story short none of the 3 are working this summer. I have tried new gas, changed spark plugs, cleaned air filter and all I do is continue to pull the string and nothing happens. Never in this life time or the next will I purchase anything that says Murray. I may not even purchase a product that starts with an "M"..... Terrible!!!!
Reviewed April 29, 2015
Purchased a Murray 6hp push mower from Home Depot in June of 2014. Cut the grass once and then it would start the next week. Discovered fuel was pouring out from the side of Carb indicating it had a busted diaphragm. I borrowed a mower to cut the grass for the rest of the summer. In Dec of 2014 I ordered and replace the carb. This past week, I filled the fuel tank with new non ethanol and it started right up and began to cut the grass. I shut it off to take a break and once again, it would not run. I can get it to start, but after 30 seconds it shuts off. I can let it set for 10 minutes and it will start right up again and run for 30 seconds and shut off again. Anyone have an answer to this problem. I had to trash a new mower, but I'm tired of fighting this thing.
Reviewed April 22, 2015
I bought a push Murray lawn mower, the first one I bought I could not get it to start. Took it back and got another one. Used it 3 times and it started to sound like a jet plane. Took it back and got my money back. I hope I never buy another Murray push lawnmower, the worst one on the market.
Reviewed April 17, 2015
They do not respond to emails. I have sent at least 3 - no response. Also when trying to locate dealer all are foreign countries, nothing in USA.
Reviewed April 10, 2015
Purchased 1st Murray push mower a year ago - motor locked—no warranty honored and all service reps. in my area - Englewood, Fl. said hourly high rate to inspect--if fixed. And without checking it - said “junk it” - motor but they wanted me to leave it with them! $$$ - Said “gas/Ethanol--not covered by warranty” -- same line of bs everywhere! Needed a mower right away--Walmart close—sunk another $172.00 plus into same high wheel push mower - motor is vibrating on high to the point of gas cap flies off! Like a jet engine—unsafe! No help anywhere! Murray notified-email as 1 hour & more wait on telephone---no reply! Email - no reply and same no reply from Briggs & Stratton!! Same service situation---big scam to make more money!
I am on social security, over 65 and $730.00 total income! I spent over $300.00 on two mowers and have nothing to mow with! Class action needs brought against both companies! Anyone interested? Enough is enough! Walmart will take back for 30 days -- all this of course happens after bring-back--period--then a run around after that!
Reviewed March 26, 2015
Bought a Murray mower from Walmart mid season 2013. Mower deck started to rust from the bottom by end of season, started using it in 2014 and pine cones and sticks started knocking holes in the rusting deck. Patched the holes with sheet metal and rivets so I could finish the 2014 mowing season. I blamed myself for not cleaning underneath, even though I did nothing different than I have in the last 40 yrs with my mowers and never had this issue.
So I bought another exact same deck and wheel model, but a different engine on this year’s model. Turns out it was not my fault. Mowed the grass on a Tuesday, decided to wash underneath the following Saturday with the garden hose, and 30-40% of the paint came off exposing bare metal. No evidence of primer, just one thin coat of red. This is bad, and should maybe be worthy of a class action suit if others can organize.
Reviewed Feb. 26, 2015
I've had nothing but trouble with this mower since I bought it in March 2014. The mower keeps eating/destroying blade drive belts. The mower is currently in the shop for the 2nd time getting the same thing fixed and I'm not looking forward to getting it back. The first time the shop had the mower, it took about 1 1/2 months to get it back, because Murray/MTD was working on redesigning one of the parts and the shop also found that some of the deck parts were installed backwards. I got the mower back, and the first time I tried to use it, the blade belt still kept coming off -- 4 times in 2 1/2 hours of mowing. The mower is still in the shop getting fixed again and I should have it back next week -- OH YEAH :-(
Keep away from any mower made by MTD!!! -- unless you have the patience to have it in the shop more than in your garage. One good thing about the mower is that you don't need much room to store it, because most of the time it doesn't have to be store at your house because it's in the shop being fixed more than in your garage.
Reviewed Dec. 7, 2014
Got an old Murray push mower from my dad 15 years ago and he owned it for 10+ years before that and still running strong today. So I thought it was a good brand so bought a Murray snow blower and found out they don't build 'em like they use to. Spend more time trying to get it going than it takes to clear my 60 yard long drive way. Replaced carb twice in 3yrs and goes through beatings and belts like crazy. Will never waste my money and time on Murray, mtd, or all the cheap box store crap again. Pay a little more for john Deere or simplicity and save yourself the hassle.
Reviewed Sept. 28, 2014
Murray Select 405000x8E riding mower, it stalls randomly while cutting on flat lawn. Very annoying especially if you don't have all day to cut .5 acre lawn! I checked everything from wires to plugs and everything looks fine. I cleaned the carb and plug and filter and still dies randomly on me. One day it will run fine and one it will just be a major PITA. I can't find anything on Google or Bing about this issue and it kind of sucks since it’s not an unpopular model. Just terrible.
Reviewed Sept. 25, 2014
I bought my Murray Push Mower with Briggs & Stratton 625e engine 26 months ago. Just got it back from the shop. Problem was swollen needle valve due to use of fuel with ethanol. Most fuel these days has ethanol. And compared to the cost of the mower, needle valves not affected by ethanol cost just pennies more. This is a case of product failure being engineered into the product and of shoddy corporate ethics. Do not buy a Murray push mower with a Briggs & Stratton engine.
Reviewed Sept. 18, 2014
I purchased a brand new Murray lawnmower from Home Depot several years ago. After cutting my grass for the first time, I tilted over the lawnmower to rinse off the bottom. I had done that before with our lawnmower as a teenager without any problems. However, when I did it with the Murray, oil began leaking from the engine. No problem. I took it back to Home Depot because it was under warranty and I had assumed that the engine would be properly assembled. Once Home Depot did the repair, I was told it was not covered under the warranty so I had to pay for it. Right now, the mower burns out spark plugs after about 3 or 4 grass cutting sessions. But I did get a replacement but it was not a Murray.
Reviewed Sept. 16, 2014
I have had this mower since March 2013. When I bought it it sat in my building outside for about a month before I used it. The first use was wonderful! 2 weeks later while using it the belt came off from around the pulley on the deck. After several times of this the belt broke. I'd only had the mower a few months! Bought a new beltput on and it continues to happen! Thank God I bought the extended warranty at Wal-Mart where I purchased it and explained what was happening.
I was told that a certain company would call me and set up a time to pick it up. They did and when it was brought back after several weeks, he said it was fixed. As it was coming off his trailer I saw the front end where the paint was off! He said that it ran into another mower while he was loading it! He said, "I'm sorry about that but it'll be fine, you'll probably get it scratched up along the way!" No offer to fix it or nothing!
After 2 times cutting the belt came off and has continued since! Every time it comes off mind you it saws on the belt and it soon breaks! Going to buy my 3rd belt at almost 40.00 a pop because belts are NOT covered! I have had 3 foot surgeries and I can NO longer push my yard so I spent over 12,000.00 on this mower thinking it would last me many years. Boy was I wrong! I will never ever buy a Murray product again! VERY DISSATISFIED CUSTOMER! AND REGRET I EVER BOUGHT IT! Please don't ever consider buying this mower, you'll regret it majorly! Shame on you Murray for selling such a messed up product!
Reviewed Aug. 25, 2014
Got my Murray push mower last May 2013. Within two months, I had a major oil leak. The process of getting it fixed was a hassle. So got that issue resolved. Then a few months after that it up and quit, decided on its own one day to fire back up. So here I am again, August 2014, and my mower has died again. It was working fine a week ago or so after putting it up. Went to mow the yard today and it will not start. Put a new plug and filter in today to see if any of that would help. The mower still will not run. Very disappointed from the get-go with this lawn mower and seriously doubt I would buy another Murray.
Reviewed Aug. 25, 2014
Every time you have to use, you should expect to work on it first & when you get done. In 8 months, the rubber flap on the back at the bottom has fell off, wheel adjusters are broke on both sides, both back wheels are ready to fall off & won't tighten down.
Reviewed July 19, 2014
I bought this lawn mower on July/2013 with three years WalMart product care plan. First it works well for a few grass cuts. After a whole winter sleep in my garage, in April/2014 when I want re-use it to cut my yard grass again, it cannot starting. I tried all the methods as the manual said as change the new gas, wash the filter, etc., but still cannot starting.
I filed the claim online and called the 877-968-6391, and asked them for the repair service. But the staff told me since my lawn mower still under the manufacture warranty, and I must go to Briggs & Stratton's service partner for repair. After several calls, I bring my lawn mower to the serviceman, but been told that this problem probably caused by the "gas stale" and not under the Briggs' warranty since it is not the defects of the manufacturer, and I must first pay 25$ for inspection. After find the problem, I should pay 65$/per hr service charge. Therefore I had to bring back the lawn mower to home.
I called the Walmart Care again. The staff told me should contact the Murray, since this lawn mower was produced by Murray. After several calls, I brought the lawn mower to Murray's service partner. Again, almost completely like the Briggs, the Murray also do not warranty for the "Gas Stale" problem, and must charge me like Briggs, and I had to bring back my machine.
I re-called the Care again, the staff told me to bring my machine to another Walmart product care plan's partner service (24 Miles away from my home!), and I had to bring my machine to there. You guess what will happening? The service man told me, "This problem is also not under Walmart's warranty." Walmart just mimic the Briggs and Murray. Even after the two years manufacture warranty end, Walmart won't pay them to repair this problem, and they must charge me 85$, that is half the new machine price!
The serviceman also show me the display sample machine parts. After only 30 days of gas use, there are a lot of deposits on the lawn mower parts, and caused the engine not working. But Briggs denial this is a design defects, neither the manufacturer's warranty! That is why many lawn mower professional sales company do not sell Briggs and Murray's lawn mower any more now!
Now three months past, I like a football played by Walmart's product care plan. My lawn mower still sleep in my garage for no use. The Walmart Product Care Plans write very good: "Protect your purchase above and beyond the manufacturer's limited warranty... If your product fails, simply file a claim online or calling. We are here to help 24 hr a day, 365 days a year... For items $150 and above, our team of experts will either fix your item and ship it back to you, or repair it in your home!" If you want spend money to buy the endless trouble like my experience, just try it!
Reviewed June 28, 2014
Bought a Murray lawn mower less than a month ago at Walmart. Used it three times, went to use it again, wouldn't start. Had it looked at and was told that the oil and gas were mixing. I am very upset as I can't afford to buy another mower at this time nor pay for this one to be fixed. Very very disappointed as this is the 2nd Murray mower I have bought and have been nothing but headaches.
Reviewed May 26, 2014
I purchased a 21-inch gas-powered Murray mower in 2013. The engine runs fine and starts easily. The deck, however, was poorly designed as it will not discharge the grass unless the grass is very short and dry. The grass accumulates at the back edge of the discharge hole and plugs the entire opening in a few minutes. This mower was advertised as being able to cut tall grass but it will not discharge the grass. I will not buy another Murray lawnmower despite seeing some good reviews.
Reviewed May 24, 2014
The self-propel mechanism on our old Murray mower died after 12 years, and my wife bought a new Murray mower with a Briggs & Stratton engine at a Walmart. We couldn't get past step 1 putting it together because a nut in the lower handle was defective, and we couldn't screw in the bolt holding the handle in place. My wife called the manufacturer to see if they would send us a nut and was refused. They said we had to go through the warranty contractor. The warranty contractor didn't have the nut in stock and would have had to order it from Murray, and by the time they ordered it, Murray shipped it, it got through the mail, and the contractor installed it, our grass would have been waist high.
We contacted our local Walmart, which agreed to take the mower back and gave us a replacement. We assembled the new one without a problem and got it started to see if it would run, and everything looked okay. Yesterday, I started mowing the lawn, and after a few minutes, the side discharge chute came off. I put it back on and resumed mowing. Twenty minutes later it came off again - it simply cannot be locked securely in place. I reattached it, and then the mower would not start. I tried several times, let it rest for a while, and still no go. The troubleshooting section of the manual was no help, and the manual for the engine had no troubleshooting section, but referred you to the Briggs & Stratton website, where in the FAQ I found something about the lawnmower cutting out after 30 minutes because of vapor lock, which can be caused by various things.
I gave up for the time being. About three hours later, I tried again, and the mower started right off. And five minutes later, the discharge chute came off again and the mower died. After I put the chute back on, I found a large wad of grass had accumulated under the mower, presumably because once the chute was off, the grass couldn't be ejected from the side. Once I removed that, the mower started again, and I was finally able to finish. What should have taken no more than an hour and a half used up most of the afternoon and a good chunk of the evening. I would never buy another Murray product. The lawnmower itself has problems, and the manufacturer's customer service is lousy.
It would have been very simple for them to just put the nut from the handle in an envelope and mail it to us; all it needed was an ordinary postage stamp. But no, they were totally inflexible and insisted we go through the warranty contractor, which dragged the process out unacceptably. I'm grateful that Walmart was so accommodating, but I wish we had never gotten this mower in the first place.
Reviewed March 16, 2014
Great mower!! Had to buy a mower when I bought our first home 16 years ago. We bought a Murray and it has ran great. I put the mower way in the fall and when I get it out in the Spring it starts on the second or third pull every time. I have Sears mower and it takes about 10 or 15 min. to get it going. So thanks for making a great mower.
Reviewed Sept. 16, 2013
I purchased my Murray 17HP at Home Depot for $1,200. The first year, it ran good. The second year, oil was mixing in with the gas. The engine would stall. Couldn't get it started. I spent over $1,000 between two repair shops trying to figure out what was wrong. It now has a new battery, new spark plug, carburetor, air filter, etc. It's still happening. I will say my property is a steep hill. Don't know if that has anything to do with it. Any suggestions?
Reviewed Sept. 15, 2013
Our mower will back up, but will not go into neutral nor forward.
Reviewed Sept. 13, 2013
Murray 500e push mower bought at Wal-Mart. 1st use, plastic grass deflector came off, pin and spring did not hold it in place. When guard came off, it threw rock chips into 2 of our large windows in the sunroom. The company says they are not responsible. The customer service rep from the parent company (Husqvarna) will do nothing, so I am going to start a boycott of any Murray/Husqvarna products. I am now researching and compiling a list of all the brands they make or sell. I will post this on Facebook and many other sites so that people will know about the terrible support and quality. At least I did return the mower and got my money refunded. Now I just have to find a trim mower made by another company. After I talk to my attorney.
Reviewed Sept. 9, 2013
Purchased mower 45 days ago and needed a replacement blade. Walmart does not stock the 24-inch blade and refuses to refund or replace the mower. Do not buy a Murray mini mower. I've also searched online and cannot find a replacement blade.
Reviewed Aug. 11, 2013
This mower has been a dog since day one. I've never had a riding mower as slow as this one and it has the biggest engine. It will still pretty much cut anything you can drive through but make sure you have plenty of time. Slow, Slow, Slow. Even on pavement it’s slow as hell. The thing will pull just about anything you hook to it, just pray you don't have far to go. I had an old 12 hp. 36in cut Murray that came over on the Mayflower and it ran circles around this 04 model. I wore the deck out of the old one but the kids are still riding the tractor.
I got all excited about the 21hp V-twin. What a letdown. Murray, you got me on this one but you'll never get another chance. Unless they have a big change over at Murray, I wouldn't haul one home for it. It’s even hard to get it to cut level all time. Plastic headlamp housings that fall out if you brush up against anything. It might just be me but sure seems Murray dropped the ball on its 465306X8A Model. I'll keep patching and fixing this thing till next year. Then I’m going to buy something else. Thank you people for letting me vent. Not a happy camper here.
Reviewed July 16, 2013
Bought a Murray M22450. Have had problems with it since I starting using it. It never idled right and I had used the mower a little less than two months time. Took it to a company Walmart recommended, and was told it needed a tune up. I tuned it up, oil change, replaced spark plug and cleaned air filter. It started idling better. While mowing I noticed the gas cap had what I assumed was gas seeping from the cap, then the push mower shut off. When I lifted it to check underneath to see if grass is caught in blades, a black liquid pours out the side? This has happened on more than one occasion.
Reviewed July 13, 2013
I purchased this mower in 1996. I just replaced the drive belt this year. Four years ago, I had to replace the rod that turns the front wheels. The mower has the original tires and spark plug. I have bought one new air filter. I have changed the oil frequently in the summer and kept the air filter clean. It doesn't look so good anymore, but the engine runs great. I keep wanting to buy a new one, but this one still runs so good and nothing has ever needed replacing that I couldn't do myself. Maybe this is unusual, but it was the best buy I have ever made.
Reviewed May 20, 2013
This is a 2005 mower which has run well until this incident. After mowing our lawn, I pulled up beside the house and turned the mower off to cool down before storage. I went to the front of our home to begin edging our driveway. A few min. later, our neighbor came running to let me know I had a fire in the back of the house. Grabbing the garden hose, I ran around back to discover my mower completely engulfed in flames shooting 10-15 feet in the air. Because of its proximity to the house and the wind that day, flames were hitting the side of our home causing extensive damage!
While the fire dept was called, I managed to get the fire under control and put out before they arrived. I have attached pic for your review. I am a renter and do not have liability insurance to cover damage to the structure nor my mower. After reading multiple complaints about others having their mowers catch fire, Murray knowing this, I am looking to pursue restitution from Murray! What advice do you have for this process? My mower is a total loss, and there is $2000+ damage to the landlord's house. I would like an attorney to contact me with their contact info and I will call!
Reviewed April 29, 2013
I have owned and operated a Murray 17hp 42" lawn tractor for 15 years and have had only the pulley bearings replaced and the blade belt twice! That's it! I know how to take care of my lawn mower! I clean my air filter after every use and replace it every summer. I also change my oil every summer as well. I use a garden hose after every use. It looks almost like it did when I bought it from Wal-Mart! I also change the fuel filter every three years. I also start it up every month during the winter to flush the old gas out and add marvel oil to the gas and oil to keep both clean and lubricated. I also grease both the steering components and blade pulleys. I also keep grass and dirt from collecting on and under the mower which keeps body from rusting. You take care of your stuff and your stuff will take care of you.
Reviewed June 22, 2012
I bought my Murray Select riding mower on 4-17-07, one year used off at Craigslist. No problems for 5 years, I even have same battery. I did change blades twice and followed the maintenance chart in the manual. The drive belt just broke, that's pretty ** good. Till now, over the winter, which I drive the mower with yard trailer, I drive around the property several times a month. I mow approximately 3/4 acre, the rest is wooded. I am watching the deck rot away. Why do they use metal as thick as a Budweiser can? I use peel and stick floor tiles to cover the holes, but it is just a matter of time before it crumbles. So I'm saving for a deck - dependable, just cheap, deck. I'd buy another.
Reviewed April 24, 2012
We bought the Murray Mower because we thought it was a good brand. My husband put in the oil and the gas. I mowed the lawn and the mower would go along fine and then the RPMS would go into slow mode. This has happened every time I mow the grass and my husband. I am returning it and getting another, not a Murray. Your customer control people need to seriously take a look at this. Very upset in North Carolina.
Reviewed April 21, 2012
Mower deck mod #961140024: I just bought a 20'' push mower at Walmart. As I looked under the deck, I noticed that only half of the blade guard was installed from the factory, I guess! This I couldn't believe; someone just left it off. It's the two half circle guards; only one half has been installed. I went back to the store to exchange for the display model and it, too, was like the one I just bought!? You guys are not doing your jobs right, that's for sure. If you could find a way to send me this part, I could put it on myself! I know it's not listed in the parts book but whoever is manufacturing these mowers are not doing their job! I can't believe you would leave them off intentionally!
Reviewed April 1, 2012
This morning I went out to mow my lawn with my Briggs and Stratton 450 Murray Mower. I used the mower one time 2 weeks ago. I got it brand new from Wal-Mart. So after one time, it doesn’t work. I called the number I found online and the person who picked up the phone was like, “Oh well, take it back.” I’m so upset because I try and buy from the US and this is what I get. I would hope that your company will take care of my problem. I would think that you would stand behind your product and send me out a new mower. I don’t feel I should have to put any more money into it because it is brand new. Please help because now my grass is getting high.
Reviewed Oct. 15, 2011
I am a retired small engine service technician. As for Murray products, I have owned and serviced many of them, and I have found that just a little care goes a long way to keep them running for a long time. As far as any warranty problems go, the warranty is only as good as the dealer you buy from. I have done warranty work for customers that purchased from one of my competitors because I knew that their problem was a warranty situation, and the other dealer would not take care of it for them. I have always gotten paid for my warranty work that I needed to do with no questions asked because that is the way that Murray and Briggs & Stratton operate - because Briggs & Stratton now owns Murray.
So as I tell all my friends and customers, you should find a dealer that you can trust to buy from. A lot of the big stores have a small full-service shop that does the warranty work for them. Always do a little checking before you buy, and it may save you a lot of grief later.
Reviewed Sept. 27, 2010
I purchased a Murray 38" riding mower in the spring of 2005. It worked well for the first year, but since then, I have not been able to get the mowing deck level. I go through the steps in the owners' manual and within 5 minutes of mowing, my yard is being scalped on one side of the mower and hardly touched on the other side. I've tried everything I know to keep the adjustment, but to no avail. The grass catching equipment is lame. The parts broke quickly and the catcher can no longer be used.
I paid more than $900 for the mower and an additional $300 for the grass catcher. I used to enjoy mowing my grass, but now each time is an adventure in what will tear up. I wish I had never purchased this machine.
Reviewed July 12, 2010
First let me tell you about me, I'm a Vietnam Veteran and 66 years old. I have always bought and used Murray Products but five years age, I bought a riding lawnmower. It worked Great as I trusted it would. But something happened and I don't understand why. My Murray lawnmower only rusted out only on the left side, the right side looks fine, the blade fell down and ruin my lawn. Please call & help me. Thanks. I have pictures if you need them. I love my Murray Lawnmower, my tractor is fine.
Reviewed June 21, 2010
I have only good things to say about my Murray Lawn Tractor. I purchased a 1984 Murray 11 HP lawn tractor brand new on June 8, 1985. Guess what, 25 years later on June 14th, 2010, the Briggs & Stratton engine finally gave up and punched a piston through the side of the block. It all comes down to good maintenance annually and in between as needed. When I purchased the tractor, I changed the oil after the first 25 hours and annually thereafter. I waxed the paint on the body the first few years; stored it inside always; removed the wheels and greased the hubs and king pins and any moving parts. I guarantee you that most people do not do this. It is very important to change the oil after the first 25 hour break-in period and use the correct oil.
Most people do not maintain their vehicles properly either. The average person just climbs in their car or tractor and turns the key, drive away, never thinking about maintenance until it won't start or something fails. Then they blame the manufacturer on building a cheap, piece of crap. Yes, I agree that the Murray tractors are built with lighter duty chassis parts as compared to a John Deere, but the J.D. is two or three times the purchase price, too. Over the years, I replaced small bushings and axle washers, drive belts, gas filters, washed air filters, blew out grass clippings, removed the mower deck and cleaned and lubed where necessary, and eventually, in its 18th year, replaced the mower deck body due to rust from wet grass.
All parts of regular maintenance. You know what, if you own a J.D., you still have to do regular maintenance to it, too! This week, I bought another Murray Tractor. It is a 17.5 HP 42-inch, industrial Briggs & Stratton unit that is a used 5-year-old machine. It appears to be in new like condition with low hours. I only hope the original owner maintained it like I do and will do in the future. I love the new tractor even more than the old one and you know what, I am almost positive that Murray tractors are the same chassis as Wheel Horse, Toro, Husqvarna, and Sears.
Reviewed June 7, 2010
I have owned three Murray lawn mowers and all have lasted a long time and exceeded my expectations! Currently, I own one now and am extremely happy with it. Durable and tough!
Reviewed May 31, 2010
I have heard a lot of complaints about Murray riding mowers. I purchased a used 200 model 42" cut 14.5 hp rider used about a year ago as a spare mower to use/abuse to mow my back property as a brush hog. My Kubota Zero Turn is way too expensive for that kind of work and a brush mower is ridiculously expensive. I have had no real problems with it whatsoever. Except for a cracked mandrel, I have had no issues. I use it far beyond its intended purpose. I chew up sticks, mow down brush and small bushes and nail small sapling stumps that bend the deck all out of shape. I just beat it back with a hammer and do it all over again. Maybe the newer models are junk but the 2000 models will take a real beating and just keep running. Buy one used. They are all over and can be found cheap. I purchased mine for $300 in great shape with a complete grass catcher setup.
Reviewed May 17, 2010
My Murray rider, purchased on 5/17/94 (still have the receipt), has been nothing short of spectacular! Other than normal wear and tear items (belt, blades, etc.), this machine has been wonderful. It cuts even, starts easily after being stored for the past 16 years outside in far Northern Wisconsin year round!. I just used it yesterday. It is used on about a 1/2 acre lot which is hilly, wooded, and rough. It cuts evenly and I use it to pull down small trees and haul rocks. It has not been babied, but refuses to die! It still runs strong, straight, and sure.
Reviewed April 8, 2010
On 30 April 2009, I purchased a lawn mower. After four months of use, twice a month, the protective paint on the steel chassis was coming out with sign of corrosion. The matter was referred to AMCO, who has apparently referred the case to MURRAY for consideration. It was stated that MURRAY may consider replacing the machine or the chassis only. After more than seven months, I am still awaiting a reply from AMCO. He informed that he is still awaiting a reply from MURRAY.
The machine has never been used in any saline environment nor exposed to any chemicals. AMCO informed that the machine is from USA but constructed in China awaiting a prompt reply. The steel chassis is now pitted at several location and will have to be replaced. Without the chassis, the machine is of no use. As precaution, I have another lawn mower, a Honda, which is perfect after 6 months of use.
Reviewed March 30, 2010
I bought a used 1997 model 42-inch cut with a 12.5 industrial engine Murray riding mower. I never had a problem and I use it on about 5 yards a day and only had to replace the belts, hub, and battery once. It never cut straight, motor was good but always had to replace the drive and mower belts about twice a week. I have pushed cars around and pulled a 16 ft. car trailer with my Murray. I would not give it up for the world, it's way too dependable.
Reviewed Nov. 15, 2009
Reviewed Sept. 26, 2009
Reviewed Aug. 11, 2009
I was putting air in plastic rimmed tire off a Model 309008x92A when the rim exploded. It was like a bomb going off. There was plastic shrapnel everywhere. I only had it up to 12 lbs of pressure when this happened. The tire said it would hold up to 24 psi. I would have expected the tire to fail before the rim did.
Reviewed July 10, 2009
On May 4, 2004, I purchased a Murray mower (model 3090029x95NA) from our local Wal-Mart. I paid $777.00 for the mower. Since I have had this mower, I have had to replace the plastic tire hub 4 times, today being the fifth. How could you possibly put a defective product such as this for sale? And every time I have to replace the plastic rims, I have to get tire and all at a cost of almost $50 per pop.
Reviewed June 18, 2009
I bought Murray's 22" 6.0 lawn mower in 2003. It was a good lawn mower. Now, I may have to buy another lawn mower because of a gas leak, not Murray's. I didn't know where the gas was leaking. I replaced a few things, afterwards I found out it was the plastic fuel tank. Any recalls? I may have to buy a new lawn mower. I spent a lot of time and money and I cannot get the lawn mower to work.
Reviewed June 5, 2009
We bought the Murray under the Scotts brand. After the third use, we found it would not self-propel. I found plastic gear stripped by metal gear drive. It stated buying front tires for $11 each, now they are $30 each with $8 shipping. I have replaced at least six sets. I called Murray unable to talk to anyone of importance. They said to call distributor. My wife was right when we bought it, it's a piece of crap. They have taken advantage of everyone who has bought this brand.
Reviewed June 3, 2009
I have a Murray 3 1/2 hp Briggs and Straton engine gas push lawnmower with a throttle-less carburetor. It starts fine but I can't get it to run fast. Is there an adjustment somewhere? I see no set screw to change the speed. What can I do to fix it? I can't cut the grass because it runs too slow. Please help.
Reviewed June 3, 2009
I bought a 20" Murray push mower in 1999. It has given me at least twice the service I expected, and finally died this year (2009). The recoil start crapped out and instead of getting it fixed quickly, I just took it off and used a rope. Unfortunately, doing this let the dip stick piece get loose and it blew some oil. It finally threw a rod and died - at least half my own fault. I think if I'd fixed it properly, it would have lasted at least another five years. Great mower. I've replaced it with a Murray self-propelled, electric start model - much fancier and with more things to go wrong, but if it does half what the first one did, I'll be a happy camper. Great mowers at much less cost than some of the green and yellow colored ones with the designer price tag.
Reviewed May 30, 2009
Reviewed May 28, 2009
Reviewed May 22, 2009
Reviewed May 17, 2009
Reviewed May 13, 2009
Reviewed May 8, 2009
Reviewed April 30, 2009
Reviewed April 24, 2009
Reviewed April 23, 2009
On 5-30-2002, I purchased a Murray 20HP lawn tractor model 425614x92 from Wal-Mart. On March 6, 2003, Murray recalled the lawn mower due to fuel tank can crack and leak fuel, posing a burn and fire hazard to consumers. Approximately 2 years ago, my fuel tank began to leak and I took the mower to Countryside Coop in Durand, WI for tank replacement which I paid for. Neither Wal-Mart, Murray nor Countryside Coop notified me of the recall. I found the recall on the internet today while searching for spare parts. I feel I should be reimbursed for the cost of replacing the tank by someone.
Reviewed April 12, 2009
I have a Murray Rider Mower that has just been a lot of trouble to get started. We've had it looked at three times, and it works for a short time, then it's back to the same thing.
Reviewed April 12, 2009
I've used the same Murray push mower for 19 years and have no complaints about it. Even though regular maintenance on it has been sporadic, it still runs and does its job without complaint.
Reviewed March 23, 2009
Reviewed Feb. 27, 2009
Reviewed Nov. 10, 2008
Reviewed Oct. 25, 2008
Reviewed Sept. 29, 2008
I purchased the same model Murray Select, 42-inch cut Riding Mower as many other complaints list. FROM THE FIRST DAY, the mower backfired on quick idle adjustment- deceleration- and certainly after every time it was turned off. Matters eventually got worse, so that ANY deceleration with the throttle resulted in a backfire. The backfire is so severe that the exhaust spews 12 flames. (A SEVERE fire and explosion hazard, considering where the mower could be used near dry materials, or is stored near flammables or other chemicals.)
ALSO, from the FIRST DAY following PROPER assembly, (I am a manufacturing engineer by profession, and to say I am familiar with mechanical assembly is a huge understatement,) the grass would not cut level. I have re-leveled, (according to their instructions, and logical methods,) the mowing deck- and it made no improvement. The screws NEVER hold adjustment. The cut itself is incomplete: I have NEVER had an entire swath of grass cut where there wasn't a line of uncut grass.
I'm selling it as fast as I can for as reasonable a price as my conscious can handle. Before something like that happens. I, also, will NEVER buy another Murray product.
The yard would often have to be re-mowed at right angles to eliminate as much of the un-cut grass as possible. Damage was caused EVERY TIME the unit was used to cut grass because of its incessant scalping in turns. EVERY time I went to use this piece of garbage, I had to pump up EVERY tire. Waste of money, waste of time (since it took twice as long to cut as with other mowers, even at half the width,) and waste of electricity to run the stupid air compressor every time I needed to cut the lawn.
Reviewed Aug. 22, 2008
i have a murray lawn mower,, failing to start,, i found out murray went bankrupt,, now i see why.
Reviewed Aug. 9, 2008
I was mowing the lawn on the right side of our fence and stopped the mower, put it in neutral so that I could pick up a couple of plastic soda bottles the wind had blown over on my property after the workmen next door discarded them on the ground. I had started to climb off the mower when the leg of my shorts caught on the shift lever and it shifted into gear. The mower started moving forward and caused me to fall onto my left leg. I was dragged across the grass, then hard dirt until the mower was stopped by a brick fence post on my neighbors property. THE MOWER SHOULD HAVE SHUT OFF WHEN IT WENT INTO GEAR BECAUSE I WAS NOT ON THE SEAT! If that brick fence post hadn't stopped me, I would have been dragged right into the lake!
I have cuts, scrapes and bruises along my left leg from the knee down from being dragged by the mower. I was very lucky that no part of my leg, foot or hand got caught by the blades because they were still engaged. I was in a panic and furiously grabbing at grass as I knew I was headed right for the lake! If the pole hadn't stopped me, I undoubtedly would have run with one wheel on the temporary dock that was there and the mower would have flipped over on me in the water! It was a very frightening experience.
Reviewed July 26, 2008
Murray mower/lawn tractor ser#38608X92B, which is on tag on back (murray says it does not exist). how do i get parts. start switch burned up, taking electrical wiring with it. redesigned wiring with with fuses for safety, and toggle switchs for control of circuits. Clutch assembly fell apart, poor design, and no means of adjustment, redesigned, and built new assembly, has worked for years. Carburator linkages broke and fell off into dirt, gone...make new linkages and install. No seals in blade spindles, filled up with dirt and water, and voila, no bearings in blade spindles. replaced blades and spindle assemblies.
today, the carburator throttle shaft broke, allowing the throttle disk to try suck itself down into the valve chamber. was still running, but a bit erratic. now trying to locate parts to buy a new carburator, as the throttle assembly is part of the carburator, and i would assume the screws for the throttle disk went throught the running rngine,and are in the exhaust somewhere. but it still ran. other than that, the bottom of the seat disentigrated due to metal fatigue, and the battery floats around in the rear compartment, as it had no hold down. and the "Home depot" batteries last one good charge and die. course what would one expect from a "Home Depot" product from mexico.
other than these few items, the Murray has been a good mower, but the metal in the blades is a bit soft, and requires frequent sharening and replacment. why am I out here in the heat with a push mower, while the murray sits there apart, whilst I look for a carburator assembly? Looking for a carburator assembly for a 12 hp Murray, 38" cut ser #38608X92B.
Reviewed July 25, 2008
I bought this Murray Wide Body lawn tractor in 1999 for $1700. I researched them and learned at the time it was the very best of the low end (meaning no frills) heavy duty riding mowers. It has a solid frame, big wheel stops to keep the steering from braking, big tires, a very wide stance which allows you to safely mow on a steep inclide without rolling. It has 3 blades in the mower deck which really cut the grass. It has enough power to chew through very tall grass. It has been used hard, mowing rough ground, bouncing over the odd rock or branch. I have broken a blade support once but it was replaced for minimal cost.
The lightly built mower deck I realized is in many ways better than the heavy duty stuff you'll get with Simplicity or the like (for twice the money) because it is easily and inexpensivly repairable. The basic tractor, the lectrical system, and the Briggs engine, have been 100% trouble free. The mower deck has had some repair but far less than expected considering the rough use. If I had only been mowing a big yard it would never have had a problem.
My only complaint is the marketing. Here they are sold by Walmart who keeps no parts for them. However, there are mail order places so that isn't an issue really. Today there seem to be more elegant looking machines out there in this price range but I don't know if they're as solid as this thing has been. One last comment. I'm surprised to hear all the complaints about the Briggs engines. I've never had any problem with one that wasn't caused by extreme neglect. By the way, I even run gas mixed 50 to one with 2 stroke oil from my boat engine at the end of the season. The Briggs engine runs just as well with that. I use it in my DR 10 HP chipper too.
Reviewed July 24, 2008
Bought a murray riding mower. Got to use it for one summer. This year went to use it ran fine for a few hours then died. Wouldnt start had to leave it sit for a few hours to cool down then it started ran it for a few minutes then it started to die again but this time shot flames out of the exhaust. I havent used it since.
Reviewed July 21, 2008
Murrary self propelled 22 runs great but the drive Gear which is made of plastic is wore out and I can not find a replacement part.
Mower now has to be pushed and is very hard to push.
Reviewed July 16, 2008
I purchased a Murray 21 HP 46 cut lawn tractor, #465306X8 which is listed on recall list as not to use the mower. Murray is out of business and Briggs & Straton bought them out. No one will render any compensation for this mower I have which is falling apart
The spindles have been replacfes. all of the pully guards have fallen off of the mower. The mower deck is falling apart and the starter ring gear and starter gear are completly distroyed. I cannot use the mower and have had trouble since day one. I need a descent mower that I don't have to be worried about being injured or killed when using it. I feel that someone should relace this mower if it has been know to be a danger.
Reviewed July 3, 2008
My Murray Select 40' Riding Lawn Mower was completely submerged in the lake for about 5 minutes when it was 6 yrs old. We allowed it to dry out for 3 days and my neighbor dried the spark plug and twiddled a bit with it and it started right up! Still runs 3 yrs later @ 9 yrs old.
Just wanted the comment posted since this is a good product!
Reviewed July 1, 2008
I purchase a Murray self propel 6.5 hp lawn mower in 2006., the mower worked beautiful the first two years. But this year has been a nightmare trying to get it started, I pulled and pulled, finally I decided to take it for repair; finding someone to repair it was a big problem. When I did he said it was the carburetor, the lawn mower was repaired but once I got home I started cutting my grass the lawn mower worked beautiful for the first ten min, then it cut off again. I pulled and pulled but it did not start, now it is sitting in my back yard. I will have to perchase another lawn mower
Reviewed June 28, 2008
I have a murray riding lawn mower that is about 15 years old and runs fine. The plastic gas tank started to leak a couple of years ago at the seam and I just used JB weld to save money and it works fine. I also have a $100 Murray push mower and it works like its brand new. NO COMPLAINTS HERE!
Reviewed June 27, 2008
I purchased a murray riding mower spring of 1998 it has been great, the best value on the market . The Briggs engine has been extremely dependable this mower cuts nice , it has been a strong work horse. I would buy again no doubts a abouts . oh yeah , you must take care of the equipment for it to be long lasting. $1,250. tax included 17.5 hp 46" cut automatic foot control transmission a very good deal .
Reviewed June 20, 2008
another Murray riding with auto trans and today 6/20/08 it seems to be finished(another 15 yrs). I am going to buy another Murray - my concern is a friend said they don't have auto trans now? It does seem a problem - they only last 15 years !!!
Reviewed June 16, 2008
my family bought a murray 3.5 hp push mower at walmart and well lets just say 2 months later it stopped working and my family and i have tried working on them and still no luck we tried to take it back to walmart and they could not take it back for some odd reason anyway the lawn mower still to this day will not work i will never buy any product from murray or briggs and stratton
Reviewed June 4, 2008
What Complaint? Can't a person say THANK YOU???
I bought a Murray walking mower 22 years ago this June for less then $100.00. It has been used at least once a week (on a large lawn) from late April through Mid October for these 22 years. Changed the wheels last year and changed the grass catcher this morning. It runs just as good today as the day I bought it.
Reviewed May 26, 2008
I have to weld the deck back together now and again, but the briggs and stratton power plant has been flawless, the hydrostatic transmission makes operating much more efficient, and despite the punishment I mete out to the mowing deck, I replace the jackshaft bearings and housings every 3 or 4 years and the thing is virtually as good as new. A few teeth are gone on the flywheel, so eventually I might have starter trouble, but geeze, the thing is going into its 15th season.
These machines can be touchy. Dirty gas, non adjustable EPA carbs, and high power transmission through belts do mean that they can give you a head ache, but my impression is that this is the nature of small machines and not peculiar to murray. While sympathizing with those who are prisoners of the repair syndrome, while I do my own,I have a lot of other equipment that doesn't live up to the standard this lawn mower has.
And when Murray was a going concern they used RBI to distribute parts. They were fast and efficient and the cost was reasonable. It is always going to cost you way more to build a mower from parts than to buy a new one, but, generally speaking, you shouldn't need the most expensive parts.
I only came across this site while looking to buy more blades for my Murray's 15th season. I use the thing so roughly that I go through three sets of the best oregon blades in a year, sharpening each until there isn't anything left. I really encourage those who have beend discouraged by their Murray lawnmowers to take a hard long look in the mirror and see if gaining a better facility with the machine and its mechanics might improver their experience.
A few complaints regarding deck leveling systems that I do not have might very well be legitimate. The lesson here is avoid theoretical simplicity that actually complicates the experience. The only deck leveling problem I have had is when I hit an object with the deck so hard that it bent the deck support arms (usually hit stuff with the left side of the deck away from the exhaust chute). I compensate for this by deliberately choosing different holes on each side of the mower and when I had finally bent it beyond utility bought another one for 40 bucks. big deal.
For the $900 we invested in this mower I never expected this service life and quality of service.
Reviewed May 22, 2008
I purchased a new Murray riding mower about 5 years ago. My fuel tank leaks onto the electrical components underneath it.
I have not exploded in flames yet but it wont be long.
Reviewed May 15, 2008
Murray Riding Mower 12HP 30 cut...Battery repeatedly going down, defective power train to engage blade...engine leaks, profuse white smoke like a miniature nuclear bomb--no exaggeration! Unit will not run....engine literally spewed its contents! Thank God I was not burned!
While attending college, I was a salesman of lawn equipment. I meticulously maintain my lawn equipment. This mower has been a nightmare...with defective parts, fuel and oil leaks...spewing hot oil. Afraid to push the machine into my garage I left it at the curbstone last night with a sign--free mower! I am a Roman Catholic Priest--my parish maintenance personnel, who helped me with this machine,can testify to the truth of my statements...as well as my neighbor.
Economic damage: after 4 years a total loss of my investment of near $1,000.00. The need to hire a Nursery to cut grass last season: @$900.00 Cosmetic damage: Oil/gas marks over driveway and flagstone path.
Reviewed May 10, 2008
Parents bought my first lawn mower after I purchased my first house. It was the inexpensive $99 Murray push mower at WalMart. My parents and grandparents had ones exactly like it previously and each one of those mowers lasted them at least 15 years before they gave the mowers away. Mine lasted 2 months. I accidentally hit a small rock that I didn't see. The mower stalled and would no longer stay on. It turns over but stalls.
I took apart the B&S engine and found the shaft that connects the piston to the blade was bent. I've never seen that happen. I've hit rocks with our other older Murray mowers and they might stall, but nothing broke on them. To purchase this shaft costs nearly the same as a new mower.
Plus, the older B&S engines don't have plastic gears like this one did. This engine was not produced for longevity. My current Craftsman mower with a B&S Quantam engine has hit numerous rocks and nothing has bent on it. Too bad the inexpensive mowers had become so cheaply built.
Reviewed May 9, 2008
I two Murray's lawn tractor and push mower bought in 90's. except for yearly maintenance and wear and tear they have performed very well.
Reviewed May 8, 2008
Really dont have a experience yet. I just bought a used Stanley lawn mower ( made by Murray) and have noticed a recall on the gas tank. My model # is 525607X692A, any I checked the gas tank and it does have crackes in it. What I need to know is how long does a company have to honor the recall can I still get a replacement tank and how since Murray no longer exist under that name? Thanks in advance.
Reviewed May 5, 2008
My 6.0hp 22 quantum walk behind mower model number 225111x92b. has a plastic gas tank that leaks and is very dangerous.
Reviewed April 27, 2008
I have a Murray 19/46 garden tractor that I bought in 1996. My property is 5 acres with 3 of that rough brush and 2 grass. This tractor year after year has served me well and has done tasks that it wasn't even meant to do. It starts every time and runs smooth and quiet compared to other brands. I have the optional 52 deck that weighs a ton ,never bounces and gives an even smooth cut.I'm sure a Deere is better put what most people fail tom realize is that first of all a Murray is a fraction in cost to a Deere. The parts for a Murray are very inexpensive and available everywhere including Ebay. No matter who makes the tractor it is either powered by a Briggs or Kohler engine so the heart of the tractor can be the same regardless if there are thousands of dollars in price difference for the unit.
Lastly I totally agree with the writer who said people don't read the instruction manual. My Murray in the second season had a spindle failure. The shaft froze and the right blade wouldn't turn. I bought 3 new spindles so I would change them all. When taking it apart I saw there were grease fittings that in 2 years I never greaesed. I didn't read the manual! For the money you spend they make a great product.
Reviewed April 24, 2008
i found out that my lawn tractor was under a recall (leaky gas tank) and when i tried to call murrey they transfered me to a 900 number that would cost almost ten bucks. i just want my gas tank fixed
im wasting gas and thank god i havent exploded yet
Reviewed April 23, 2008
i have bought a murry lawn tractor model number 405015x92b and the gas tank leaks around seam. the part number on tank is 94073. ive called the customer phone number but murat has beed bought by briggs ans staton and will no honer the free replacement even though they know there is a national problem with the tanks leaking.
having to buy another gas tank even though they know there is a problem
Reviewed April 22, 2008
I previously owned Jacobsen and Snapper riding mowers. After a couple of years of discust with each, in 1993 I bought a Murray 42. For 15 years it has run like a charm with minimum maintenance.
Reviewed April 21, 2008
The season following the one in which we bought the mower, I stopped the mower and it would not restart. I was told it was the battery; batteries only have a six month warranty and need to be disconnected when not in use. 18 months later the same thing happened again, I changed out the battery and nothing happened. So I called a repair place close to my home. They said starter switch - Key Selenoid or fuse. The fuse had grass caught in it and I've done a tune up. It finally started. Murray riding mower #405000x8.
Murray was bought out by another company and it is difficult to get answers for most of the problems except online or from a repair place, Lowe's Nor Home Depot where it was purchased can give you no help looking up parts with the murray part numbers and it's cost a lot in gas money running back and forth trying to find parts for this mower.
Reviewed April 3, 2008
I bought a Murray push mower and also had one given to me. Both of them were extremely hard starting. The problem seems to be air in the fuel line. They are extremely long and bulky and center of gravity with the handles makes them difficult to push. I took them to work and ran over them with a John Deere loader so no other poor devil would have to screw with them ever again
Paid money for a mower that didn't work.
Reviewed March 23, 2008
Fuel tank is leaking on 46 Murray Select 20 HP twin Garden Tractor. Model: 46430X8A
Safety Hazard, Potential Fire from dripping gasoline on the electrical cables for the starter.
Reviewed March 15, 2008
I just wanted to send a note out letting you know I own a murray riding mower and it HAS NOT given us many problems, other than normal wear and tear. Most of the complaints I read sound like consumers need to be more accountable for their own problems and start dealing with the correct person when there is a concern. Call the company that makes the product not where you bought it from. Wal-Mart doesn't have a mechanic on duty to work on things. Please be reasonable people. Just wanted you to get a letter that wasn't a complaint for a change.
Reviewed March 12, 2008
I have had my $90.00 Murray mower since spring of 1997. It has been a real workhorse with no problems. I do my own maintenance on it, what little gets done; but it keeps on running. I currently use it for my 3/4 acre lot without any problems at all. It is a very good machine.
Reviewed Dec. 7, 2007
We have two Murray Lawn mowers, and the engine, motor, or carburator smokes and/or catches on fire. IT doesn't matter if you run the mowers for 30 mins. mulching leaves (not real thick piles either) or if you are mowing the lawn. They catch fire. I will never buy a Murray Mower again.
Between the two mowers over the past 6 years, I'm out about $600.00 for them both. IF folks can't make a decent mower or product, don't go into business!
Reviewed June 6, 2007
I have owned a Murphy Push Mower for three years now. (Tossed the John Deer Selfpropelled.) The warranty stated that if it does not start on the second pull they will fix it. For the first year it did just that, second pull every time.
Second year was not so good at the beginning of the season, had to pull five times for the first run of the season; fine after that, two pulls only but she ran rough.
Now this year I did not have such good luck. I'm not complaining, two years out of a $90.00 mower is not bad.
After seven pulls I gave up and changed the air filter. TWO PULLS AND SHE IS HUMMIN JUST FINE!
I figure two years for the cost of an air filter is rightous! In fact it's so good I may just bust the bank next year and change the spark plug. YOOHOO!
I must note, as the other gentleman who gave koodo's for his '85, just take care of it. That means don't expect a $100.00 mower to cut half an acre of brush on a 100 Deg. day without a rest. Would you work for very long under those conditions for that pay? I don't think so.
Don't forget the OIL! Have it drained and changed once a year; just not at Jiffy Lube. (Or is this the wrong section to say that?)
Reviewed June 3, 2007
This is the second Murray lawnmower I have owned. And although the mowers work fine, both of them have gas tank leaks.This is a very dangerous situation. I take good care of my equipment myself and just think this should be corrected. And it would seem I'm not the only one upset about this.
Hey, gas is over three bucks a gallon here..every drop spilled is wasted money.
Reviewed Sept. 2, 2006
I have a Murray lawnmower 22315x8c. As described in other complaints, the gas tank on the mower began leaking when the lawnmower was relatively new. The leak occurs in 2 places - first at a seam where the plastic is joined together and second at stress cracks created underneath the ring which supports the tanks.
The leak runs directly onto the engine about 2 inches from the muffler and burns the gasoline. To date, I have been unable to find a replacement part.
Without a new gas tank, I will have to purchase a new mower and hire a lawn crew in the interim.
Reviewed Aug. 9, 2006
This is my third Murry push lawn mower in as many years, For $100 bucks I figured it would last 2 or 3 years - not so. All 3 were maintained - oil changes, filters cleaned often and blades sharpened. The problem is you just can't keep the mowers to operate at 100% output past the first 3 months.
I tried everything possible but the machine just can't be made to run on a consistent basic. Since my last flinge with Murry and Briggs & Stratton I bought a John Deere for about $300 and the thing runs like a race horse, or should I say, Nothing Runs Like A Deere!!
Reviewed Aug. 31, 2005
My current mower is actually a replacement for a previous model that had a substandard pulley mechanism (pulley actually split apart) that effectively disabled the self-propelled feature.Anyway, I'll never purchase a Murray product again... and BTW, I can't seem to find a URL for the Murray website. I guess they don't want people to find them.
Damages: A self-propelled mower that needs to be pushed. Wasted gas and a potential fire hazard.
Reviewed Aug. 28, 2005
I love my Murray 22" 6.5 HP lawn mower. It has so many things going for it. However, all these good things were discovered while attempting to deal with the mower's one little flaw. Nothing gets out the side discharge chute. Even after wiring up the safety flap (ironically enough with wire using my safety-wire pliers) it jams solid with mulch within a few feet.
# 1: The mower is tough. It has to be to survive the pounding required, bouncing the running mower from front wheels to back wheels, until it grudgingly discharges another bolus of grass.
# 2: It's user friendly. It obligingly vapor locks on a regular basis, allowing me to go into the house for a cool drink.
# 3: The grass fears it! I know this from the way it bows down in front of the mower. And even more so from the way it's still bowed down after the mower has passed.
# 4: No grass escapes. I have it set as high as it will ride and can pass over my dog's tennis ball without disturbing it. While the tennis ball can pass out from under the mower, somehow mulch can't escape. It has to be piled against the side discharge chute.
# 5. Ease of maintenance. With only one exception the mower is relatively simple to maintain. The exception is that first thing I must do before running the mower is to dethatch it. Thick layers of dried grass cling to every surface of the underside resulting in almost no clearance for cut grass. Getting that out of the way means I can focus on that pesky side discharge chute.
# 6: This mower builds character. The neighbors love the show and it's a heck of an ad for buying an A-O-M. (Any Other Mower). And BTW, I know the blade is sharp I and turning the correct direction. With the saftey flap wired up I can see it where it almost protrudes from the side discharge opening. Mowers like this should keep your attorneys on the gravy train. Happy litigating.
Reviewed July 25, 2005
I purchased a new Murray push mower from Wal-Mart in June of last year. By August the motor was revving up and down. This year it has been a constant battle to keep it running. I have to constantly take off the gas tank and the carburetor to clean the holding tank because dirt stops up the screen. Grass shoots out the sides and onto the top of the mower.
I just discovered that the carburetor intake tube (which is made of hard plastic) has broken off inside the motor. Perhaps this is the reason that the mower quite working this time. I haven't been to Wal-Mart cause I know that my warranty has run out. Guess I will be buying a new mower, and it won't be a Murray!
Reviewed July 3, 2005
purchased the 4.75 hp model from Wal-Mart. I am not even going to bother
with repairs & exchanges. I am going to sit it outside and hope that someone
Reviewed May 10, 2005
In December, 2004, my sons bought me a Murray Rider Mower from WalMart. In April of this year, 2005, we got the mower out of the garage. and attempted to start it. Four men, including a master mechanic could not start it. My son called WalMart and they said "No problem. Bring it in and we'll fix it or refund your money."
When he got there with the mower, which had never been started and did not even have dirty tires, he was told once it was sold it was not the store's problem and we would have to take it to the person who works on warranties. He got the mower started, and it spit oil all over the place. He said it needed a new motor. He has now had the motor about two weeks and does not appear to be any hurry to fix it, only to say he has others that also are Murray and the motors don't run.
In the meantime, my grass has not been mowed. Let me ask you - would you be much interested in having a mower that has never been run and is not even dirty and will not run? I am very skeptical about this mower if I ever get it back. Frustrated!!!
Reviewed May 5, 2005
I purchased my Murray pushmower, 22 inch 4.5 horsepower Bridges and Stratton engine, in August of 2003 on sale at Home Depot for $129.00. The mower worked for the first summer and no more. In 2004, the mower would periodically not start, and after being taken to the repair shop more times than I can count, the end result was "it's just a bad mower."
The repairman described internal parts so worn that he could not believe the mower was only a year old. And now just 2 years after I purchased the mower it is shot. It is no longer under warranty, so I called the Murray customer care line and was told "I'm sorry but what do you expect for a hundred bucks." Never again will I buy a Murray product.
Reviewed April 30, 2005
Spring is here and again I have to do my yearly ritual: replacing another lawn mower wheel. I bought a lawn mower made by Murray under the Scott's brand name. The model number for the mower is 21365X8B. I am basically happy with the mower except for replacing the wheels. The problem is the the plasic that slides over the shaft cracks and breaks off. I bought a new wheel today for $10.50 and really should replace the others before they completely off. What really upsets me is that this must have been a problem for years and nothing has been to correct it.
Reviewed April 28, 2005
Damage caused hair removed by the flames and expense of engine repair $94. Just happy I was not next to the engine when the explosion happened. Repair crew stated that the carburetor (inner structure) was the cause of the explosion. They replaced the entire carburetor. Not sure if Murray (Tecumseh) is causing problems with many other machines but having to go through this horrific incident, felt it's best to pass this along.
Reviewed April 24, 2005
I purchased a ride-on lawn mower at Home Depot in April, 2003. I mowed the lawn once and that was it. The mower would not start again. I contacted Home Depot about the problem and they informed me that I had to deal with Murray directly. I tried Murray several times, but have gotten no response. I had a new solenoid installed twice and it started two more times,and again it would not start. I had the starter replaced and it still did not start.
Then I purchased a new battery and a battery charger and it started once, with a great deal of difficulty. Now it is a new year and I have tried to start it once again with no luck. This whole experience has sickened me and I think that Murray should be held responsible. I paid over $800 for this ride-on mower model #425000x8a and now over $300 to fix a mower that never worked.
Reviewed April 4, 2005
I bought a Murray rding lawn mower in 2001. It was leaking gas in the middle of the night; returned it to Home Depot in 2002 for a refund. This lawn mower cost me over $1,000! They gave me a new Murray lawn mower and this one also leaked gas in the middle of the night and the whole house smelled like gasoline. If one of our guests had not woken up we could have died.
Home Depot will not give me another lawn mower and charged me $35 to have it fixed. First, they should have known of the recall and never given me another faulty lawn mover. They should have taken all Murray's off the market during the recall. I should not be charged $35.00 for a recall and I am out over $1,000 without a lawn mower. I was told by the manager if I mentioned lawsuit I could march my but out of the store with the faulty lawn mower! First of all, he does not know how to handle mad customers and he threatened me in front of other customers and employees!
Reviewed March 22, 2005
Wake up idiots! Use your pea brain to look at the tractor AND lawnmower. I have worked on engines and tractors for 40 years! I don't care about people's heart attacks -- I'am working with a dis-located shoulder that needs surgery NOW. DON'T COMPLAIN, WORK ON IT.
OK, but we think Dr. J should buy a new Murray and see how it compares to his '85 model.
Reviewed Feb. 24, 2005
I purchased a Murray riding mower model #425001X8 from Home Depot on 2/21/03. Less than six weeks later the mower failed to start. I took the mower to Home Depot and they put a new battery in it. The mower worked fine for a few more weeks and once again failed to start. I contacted Home Depot once again and they gave me a new battery. The mower again continued to work fine for a few more weeks and the same problem occured.
Three batteries and a year later I am still having this problem. In addition, there was a recall on this model in March 2003, less than a month after I purchased the mower. Home Depot failed to contact me concerning this mower recall. I am in the process of resolving this problem.
Reviewed Feb. 3, 2005
I purchased a new riding lawn tractor in Feb.2004. Immediantly upon my trial run, the bearings in the deck began making a loud screaming sound. On further investigation I found to my surprise that the bearings had not been greased from the factory. I was assured by a Wal-Mart associate and a Murray dealer that it was an oversight on the company's part. Much to my dismay they refused to replace the bearings.
Now I have found this mower has been recalled for another problem concerning the deck part of the mower. I have spent numerous dollars in fuel and time carting this thing back and forth to have it worked on. I feel like Wal-Mart or Murray should make it right with me.