LG Dryers Reviews

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About LG Dryers

LG is an electronics company that offers a variety of innovative and state-of-the-art products for the entire home. The company's refrigerators feature advanced technology and innovative features like wireless internet and app accessibility, LG makes fridges for every budget.

LG Dryers Reviews

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    CoverageRefunds & PayoutsMaintenanceRates

    Reviewed Nov. 30, 2025

    The LG thin Q ventless dryer is the worst piece of machinery that probably has ever been made. I spent like 800 or $900 not even three years ago and it literally dries nothing. In fact I will wash the clothes on extra spin so they’re barely damp and I might put three pairs of workout pants (stretch pants) and maybe two tank tops and It was is going in the machine for six hours straight and the clothes literally are wetter than they were when I put them in. The company is useless and doesn’t do any troubleshooting unless you pay for it which is interesting that you have a machine that literally doesn’t do what you pay paid for it to do and then they want you to pay to fix it. Do not, do not, do not, do not buy this machine. It is a piece of garbage.

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    CoveragePriceMaintenance

    Reviewed Nov. 26, 2025

    Model DLGX7801WE stopped working after only 3.5 years. They wanted to charge a FIXED fee to inspect and to cover any parts, which was a third the cost of the dryer. Going with a local repair service to fix.

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed Oct. 28, 2025

    Life is Not Good .. I bought a new dryer LG ThinQ last year. And now I have to replace the sensors. If that doesn’t work I have to replace the main panel. I called customer service and they said they could make an appointment for service but I would have to pay ..

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 29, 2025

    We bought a LG dryer model DLE6100W at Lowe's. We have talked to customer service, I know it is not their fault. It does not dry the clothes. We use the MANUAL DRY/HIGH TEMP, set for one hour and 10 minutes later it turns off. So we have to baby sit it until our clothes are dry. LG, please take ownership and help us fix the problem. For FREE!!

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    Reviewed Aug. 10, 2025

    DLEX7700WE, Would not buy again, would NOT recommend. Will not dry, constantly switches off before dry and running manually trips. D90 air flow error. Have had the vents professionally cleaned all to no avail. Stick with a Whirlpool or some other brand. LG "Lucky Goldstar" continues to fail even basic expectations on pretty much every product.

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    Customer ServiceContract & TermsSales & MarketingStaffFollow-ThroughHonesty & Transparency

    Reviewed Aug. 8, 2025

    On June 13, 2025, I was promised by LG Electronics that they would provide a specific part for self-repair on my LG dryer. I was required to sign a legal document agreeing to their terms in order to receive this part. Since that date, no part has been sent, and LG has repeatedly failed to follow through on their commitment.

    Between June 13 and August 8, 2025, I have made 11 separate phone calls to LG support. I have also submitted or responded to 23 messages/emails and spent hours on hold and on the phone with their representatives. Despite this, I have received nothing but false promises, non-working discount codes, and continued delays.

    Each time I call, I am told someone will return my call within 24–48 hours. Not once has that happened. I have been told the issue is “escalated” repeatedly. I have been assured “a resolution is coming soon” — every time. Nothing has changed. Most recently, I was hung up on by a representative when I expressed frustration at being misled for nearly two months. At no point has LG honored its written or verbal commitments. This behavior is deceptive, unprofessional, and completely unacceptable for a company of this size.

    Requested Resolution: I am requesting the following: Immediate shipment of the part I was promised under the original agreement signed on June 13, 2025. A formal apology from LG for the miscommunication, poor service, and time wasted. LG should be held accountable for their repeated failure to follow through, and their representatives should stop making false commitments that mislead consumers. Customer Background: I have been a loyal LG customer for over 13 years and have never experienced such poor service. This complaint is being submitted in good faith after exhausting every reasonable attempt to resolve the issue directly with the company.

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    TechPrice

    Reviewed Aug. 6, 2025

    This is the 2nd time I needed to buy control boards. The first one was my washing machine like 5 yrs ago after three years old. The second is now my clothes dryer. Just after the two years and the warranty period ended last month. LG would not budge on me needing to pay $300.00 for a service tech. So I purchased various items before ordering the main control board myself for $297.00 and voila it started working again. Diagnosed on dryer said TE. Which is the temperature sensor but lo and behold it was the main control. The most expensive item to buy. If the diagnosis would have told me that from the beginning it would have saved me a lot of time and money getting the right part first hand. I will not be buying LG anything anymore and don’t recommend.

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    TechPunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed Aug. 1, 2025

    I have to agree with all the other reviews, DO NOT BUY UNLESS YOU JUST HAVE MONEY TO THROW AWAY. One year will go by so fast and if you don't renew your warranty, you will find yourself paying out the yingyang. Don't know why I didn't buy my old faithful WHIRLPOOL. Anyways, I purchased the DLHC55028 January 14, 2025. The first dryer I received the door was broken, and I was sent out a new dryer. Weeks after I received it, the new dryer door will not stay closed. I thought someone was opening it up and rummaging through it. Now when I come back to check on the dryer, the door is open after close it multiple times, and my damp clothes are hanging out of the dryer on the floor.

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    Customer ServiceCoveragePunctuality & SpeedMaintenance

    Reviewed July 25, 2025

    We have a 3 year old LG gas dryer that stopped working. We have had 5 appointments and have spent hundreds of dollars and no one can repair it. LG does not respond to email or phone calls. This is no way to treat a long standing customer who has bought 5 dryers from you

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    Maintenance

    Reviewed July 13, 2025

    LG DLE7150W. Half the time the sensor does not work. The dryer turns off and the clothes is still damp. Run it again, it stops. Clothes still damp. Then I have to run it on manual dry. Other times, the clothes is dry and the dryer does not shut off. I have 2 clients that have LG washer and dryer, same issues. Just garbage.

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    Reviewed July 9, 2025

    For the past 3 1/2 years my LG dryer has been great, however yesterday, one month short of 4 years the inside dryer glass door imploded. Glass was all around clothes. Thank goodness I was home or if it kept running my clothes would all have been shredded. I read some similar reviews and noticed both washers and dryers can do this. I will never buy another LG appliance.

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    Customer ServiceCoverageMaintenanceResolution

    Reviewed July 9, 2025

    We had a very negative (actually terrible) experience with our purchase of the LG ventless dryer (model DLHC1455W). I don’t think anyone should buy this dryer, or any other appliance from LG. The dryer kept tripping the circuit breaker (which was brand new and up to code under our state law.). We paid an electrician to trouble-shoot and even put in a new breaker. The dryer wouldn’t work. LG kept telling us to replace the (code) GFCI breaker with one that is not up to code in my state. No licensed electrician will do that. The dryer (in my state) will not work. By definition, is defective. LG refused to honor its warranty obligations. My claim was escalated to a senior level over 7 weeks ago. Multiple times I have been promised a phone call within 48 hours. We had to replace the dryer at great expense to ourselves. I am left sad and wish someone from LG would reach out to me.

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed July 8, 2025

    Brutal customer service. Read the fine print on their warranty (10 years it highlights is a joke). Should have still been covered, but days after warranty apparently expired, the dryer started smoking (internal fire from drum motor). 3 months later, after several calls with LG “customer service” and a lot of runaround where I have been constantly chasing them down when they’re supposed to get back to me. No replacement, no repairs, no service. So done with LG.

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    Customer ServicePrice

    Reviewed June 3, 2025

    Bought an LG dryer 2 yrs old and making a lot of noise. I replaced all the rollers, belt and tensioner. And still making a lot of noise when running. Found out the belt is hitting the side panel. Call up customer service and they want to charge for service call. I will get rid of lg. Poor quality.

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    Customer ServiceSales & MarketingMaintenance

    Reviewed May 25, 2025

    We bought a LG Dryer Model number: DLEX3700V in 2020. The machine is not heavily used. Not even 5 years of owning this dryer we had issues with TE1 code- thermistor. We called LG- they recommended a repair company we paid almost $400 CAD- it took almost 2 weeks for the issue to be sorted out. The thermistor was replaced and the board. Now not even 6 months after the repair, we have the same code again. We have called LG customer service- only thing they can offer is a $50 CAD discount on their repair package where they send you to one of their recommended repair company. We have followed all the recommended maintenance for the machine- we regularly clean our vents, clean the dryer ducts and have a lint box and added a flapper to our vent and still have the same issue. I do not recommend buying this dryer. Stay away if you can. They do not make things to last.

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    Customer ServicePriceMaintenanceStaff

    Reviewed May 4, 2025

    The LG electric dryer does not work properly, and the customer service is not helpful. The D80, D90, and D95 errors consistently appear, signaling a blockage in the vent. I have paid hundreds of dollars to get my vents clean (twice) and the error keeps appearing. I have disassembled the dryer to thoroughly clean the inside. I called the LG help number and spoke to uncaring people. I had two simple questions for customer service, neither of which they would answer: (1) what is the cost of a service call, and (2) if get a service call, is there a guarantee on the work performed? Before buying this item, I strongly encourage you to conduct an internet search to learn of many other individuals encountering the same problem. On the positive side, the LG washer is so far fine.

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    MaintenanceStaff

    Reviewed April 10, 2025

    I bought an LG ThinQ washer and dryer in 2024. The washer is great; the dryer is the worst I have ever had. 1) The preset cycles do not allow you to choose the temperature you would like. Example: towel cycle only dries on the highest heat, which is not good for any material. 2) The sensor is worthless; some loads don't completely dry even if I reset the machine to dry again. Other loads continue to dry for up to 25 minutes after being completely dry. 3) The permanent press cycle will dry well only if all fabrics are identical in weight/type, but it doesn't do a cool down. The clothes come out warm which negates the reason for a permanent press cycle! The repairman says the sensor is fine, as is the computer board. The factory confirmed this, so it is a defect that the company won't acknowledge.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 8, 2025

    Incredibly frustrating customer service. Bought an LG dryer in April 2024 and in February of 2025 it stopped heating/drying. There is no phone support (they say in chat that someone will call, but they never do), only online chat. I have tried four different times to get support through that feature and have averaged an hour each time. The first two times they assured me a technician would call. Days later, still no call. The next two times, I spent over an hour just to have the chat close out or freeze on me. Trying to recover the chat just starts you all over with a new representative!!! I will never buy another LG product again.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 5, 2025

    I don’t think I have ever been more disappointed in a company than I am with LG. This experience has convinced me that ever purchasing an LG product is a non-starter. First off, the motherboard in our $2,000 dryer just failed for no reason. I went to LG’s website to find a replacement and, after entering all of the information they requested, I spent almost $300 purchasing the motherboard they suggested. We waited a couple of weeks (without a dryer this whole time), and when the motherboard showed up, it was the wrong part. Their wonderful website had suggested a fun part that would turn the barrel, but it would not activate the heat, so drying was out of the question.

    Then, I reached out to a person who informed me that they had sent the wrong motherboard. I told them what was going on and that we had already been without a dryer for more than a month, and the lady (Brandi) told me the correct part number. I sent the old motherboard back to them, but as suggested by Brandi, I purchased the new motherboard to avoid waiting extra days. She said they would refund the original purchase as soon as it arrived. What she never bothered to tell me is that they didn’t even have the frickin’ motherboard in stock, and they wouldn’t for yet another month.

    This will be the last time I ever spend a dime on the junk that is LG. Now, after all this time and frustration, we are just going to have to purchase a new dryer (and I promise you it won’t be an LG). LG likes to brag about their “outstanding customer service,” but I just wonder which models qualify for even “good customer service,” as mine certainly did not.

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    Customer ServiceCoveragePriceStaff

    Reviewed March 26, 2025

    New LG dryer will not heat air at all and shuts off after about 5 minutes. Rare as it might be, even good companies make lemons now and then. The real problem arose when after nearly 3 hours jumping through every hoop, customer service would not offer any remedy. Worse even was the supervisor, Max, who summarily insulted me stating that I did not know what I was talking about and telling me to procure an electrician. He refused outright any help at all. We have all encountered difficulties seeking help from customer service but today’s misadventure was the worst I have ever experienced in my 70 years.

    I have no doubt that LG manufactures many wonderful products but we all know that equally or more important is how they deal with problems. Zero stars and highly negative feelings are all I have left. In case anyone else encounters a problem, the retailer who sold the dryer (Lowe’s) suggested calling a local authorized repair service and let them service the product and deal with LG about warranty coverage. Otherwise, avoid LG at all costs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 3, 2025

    I purchased a LG gas dryer that very quickly started to stain our clothes. I contacted the LG customer service and the part that caused the stain was replaced twice but the issue persists. I repeatedly asked to return the dryer and have been communicating with the customer service for a couple of months now with no helpful responses. I would not recommend buying this dryer or any other LG appliances given their disrespectful customer service.

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    Customer ServiceRefunds & PayoutsStaffTimeliness

    Reviewed Feb. 20, 2025

    Do not buy a LG dryer. I purchased one in 2023, and from day one, it made terrible noises. I had Home Depot set it up and paid $1,000 for LG Dryer. When I called the next day about the issue, they told me to contact with the LG manufacturer. However, LG never sent anyone to my home to look at the dryer. Now that we are out of the manufacturer's warranty period, we had to pay for our own technician. They determined that the motor is the source of the noise. Now I'm out a 1000 dollars. Thank you LG.

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    Timeliness

    Reviewed Feb. 15, 2025

    I bought an LG Dryer delivered Friday. It has already failed, same day. I asked that Lowe's bring out a replacement on Saturday, and they said the soonest would be Monday. So I am heading to a laundromat due to LG's lousy product and Lowes's terrible service. Avoid them both.

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    Reviewed Feb. 10, 2025

    This dryer does not last. The warranty is one year for a reason, they know it won’t last much longer than that. Repair man said he has problems with them constantly and whirlpool is best. Bye, bye LG.

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    Reviewed Feb. 6, 2025

    LG dryer comes with 1 year warranty, 13 months from purchase the control panel module went out. $280.00 part plus labor. We can't use any of the custom drying features because of it and a lot of other settings work spotty. I would never buy another LG product.

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    Customer ServiceMaintenance

    Reviewed Jan. 31, 2025

    We have had this gas dryer DLG3471y for years. Same part fails. The lint trap. It shreds clothes Freddie Krueger style. Burns clothes! The back is scorched and I have had multiple service calls while it was in warranty. I always got the mail to extend warranty and this year I didn’t get letter to extend. Lint portion failed again. It bends, it cracks and all the clothes get twisted on to the sharp parts.. Such a terrible design. Anything with a strap, or drawstring is broken. Lost hundreds of dollars of clothes. Bought repair parts and no screws came with it. The screws each are $12!!! Ridiculous. I have spent over $200 on replacement parts and I could just go by a Maytag. Consumer reports this brand as top 5 and they couldn’t be more wrong. EVERYONE has been complaining of the lint compartment. Don’t buy. I will never buy LG again. DON'T BELIEVE CONSUMER REPORTS!

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenance

    Reviewed Jan. 27, 2025

    In Nov. 2022, I bought an LG electric dryer (Model DLEX7900WE) for about $1,100. I made this purchase because Consumer Reports recommended this “smart” dryer with turbo steam and other features. It worked fine, but I never used most of the features. In Jan. 2025, the dryer began NOT drying clothes. The drum turned, but didn’t heat up. I followed LG website troubleshooting steps, without any improvement. Scheduling an LG service call was incredibly difficult as their chat system routed me to someone who expected me to run all the troubleshooting again instead of just scheduling a service call. He closed the chat session while I was running the test he insisted I run!! Frustrated, I scheduled a repair appointment from another national appliance repair service. This repair tech told me the Main Control Board (the “brain” of the dryer) was blown and had to be replaced.

    The service tech told me the Board must have been defective to fail so quickly. The estimated repair cost: $719.00. Unbelievable! Of course, the manufacturer’s warranty doesn’t cover this repair. Based on this experience, I will NEVER buy another LG dryer! I do NOT recommend anyone else buy one. This unit was built during COVID when computer chips were in short supply. In my opinion, LG put junk computer chips in these dryers and sold them to unsuspecting customers. My next complaint will be to CR for routinely recommending LG dryers year after year when their dryers are junk!

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    MaintenanceTimeliness

    Reviewed Jan. 15, 2025

    We purchased the TrueSteam Smart Wi-Fi enabled 7.4-cu ft Stackable Steam Cycle Vented Smart Gas Dryer with next day delivery before Christmas and while the product arrived as anticipated it has never worked and Lowe's faulted us because it was not within 48 hours - while the store was closed on Christmas. Now, we're battling LG (anticipating 3rd repair visit today) through our warranty. Adding insult to injury, the repair company that LG is using (Sears) has cancelled the repair day last minute 4x now.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Jan. 13, 2025

    Purchased a dryer Aug 2024. It quit heating Dec 2024. Filing a repair claim took a day. It has now been 2 weeks and a repair is yet to be scheduled. The only communication is when I contact them. And the only response I get is to be patient. I'm now told that I need to give them 31 days to try and fix it. If they don't get it fixed, they will try and replace it. Terrible customer service. Cannot recommend.

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    StaffRates

    Reviewed Jan. 3, 2025

    I have the LG thin Q dryer. Their largest capacity. I’ve had it just over a year and I use it constantly to wash clothing for my busy retail/thrift shop. I absolutely hate the dryer lint trap. It’s really difficult to clean. Lint gets trapped in all these little holes, it collects on every lip and the lint does not stay contained within the lint trap. Everything else is great but the lint collector is really horrible. If it were a better design I would rate this a 5 out of 5. I had a hard time giving it a three cause that contraption can really annoy me but overall everything else is pretty fantastic.

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    LG Dryers Company Information

    Company Name:
    LG Refrigerators
    Year Founded:
    1958
    Address:
    201 James Record Road
    City:
    Huntsville
    State/Province:
    AL
    Postal Code:
    35824
    Country:
    United States
    Website:
    www.lg.com