LG Dryers Reviews

We bought a LG Dryer Model number: DLEX3700V in 2020. The machine is not heavily used. Not even 5 years of owning this dryer we had issues with TE1 code- thermistor. We called LG- they recommended a repair company we paid almost $400 CAD- it took almost 2 weeks for the issue to be sorted out. The thermistor was replaced and the board. Now not even 6 months after the repair, we have the same code again. We have called LG customer service- only thing they can offer is a $50 CAD discount on their repair package where they send you to one of their recommended repair company. We have followed all the recommended maintenance for the machine- we regularly clean our vents, clean the dryer ducts and have a lint box and added a flapper to our vent and still have the same issue. I do not recommend buying this dryer. Stay away if you can. They do not make things to last.

The LG electric dryer does not work properly, and the customer service is not helpful. The D80, D90, and D95 errors consistently appear, signaling a blockage in the vent. I have paid hundreds of dollars to get my vents clean (twice) and the error keeps appearing. I have disassembled the dryer to thoroughly clean the inside. I called the LG help number and spoke to uncaring people. I had two simple questions for customer service, neither of which they would answer: (1) what is the cost of a service call, and (2) if get a service call, is there a guarantee on the work performed? Before buying this item, I strongly encourage you to conduct an internet search to learn of many other individuals encountering the same problem. On the positive side, the LG washer is so far fine.

I bought an LG ThinQ washer and dryer in 2024. The washer is great; the dryer is the worst I have ever had. 1) The preset cycles do not allow you to choose the temperature you would like. Example: towel cycle only dries on the highest heat, which is not good for any material. 2) The sensor is worthless; some loads don't completely dry even if I reset the machine to dry again. Other loads continue to dry for up to 25 minutes after being completely dry. 3) The permanent press cycle will dry well only if all fabrics are identical in weight/type, but it doesn't do a cool down. The clothes come out warm which negates the reason for a permanent press cycle! The repairman says the sensor is fine, as is the computer board. The factory confirmed this, so it is a defect that the company won't acknowledge.

Incredibly frustrating customer service. Bought an LG dryer in April 2024 and in February of 2025 it stopped heating/drying. There is no phone support (they say in chat that someone will call, but they never do), only online chat. I have tried four different times to get support through that feature and have averaged an hour each time. The first two times they assured me a technician would call. Days later, still no call. The next two times, I spent over an hour just to have the chat close out or freeze on me. Trying to recover the chat just starts you all over with a new representative!!! I will never buy another LG product again.

I don’t think I have ever been more disappointed in a company than I am with LG. This experience has convinced me that ever purchasing an LG product is a non-starter. First off, the motherboard in our $2,000 dryer just failed for no reason. I went to LG’s website to find a replacement and, after entering all of the information they requested, I spent almost $300 purchasing the motherboard they suggested. We waited a couple of weeks (without a dryer this whole time), and when the motherboard showed up, it was the wrong part. Their wonderful website had suggested a fun part that would turn the barrel, but it would not activate the heat, so drying was out of the question.

New LG dryer will not heat air at all and shuts off after about 5 minutes. Rare as it might be, even good companies make lemons now and then. The real problem arose when after nearly 3 hours jumping through every hoop, customer service would not offer any remedy. Worse even was the supervisor, Max, who summarily insulted me stating that I did not know what I was talking about and telling me to procure an electrician. He refused outright any help at all. We have all encountered difficulties seeking help from customer service but today’s misadventure was the worst I have ever experienced in my 70 years.

I purchased a LG gas dryer that very quickly started to stain our clothes. I contacted the LG customer service and the part that caused the stain was replaced twice but the issue persists. I repeatedly asked to return the dryer and have been communicating with the customer service for a couple of months now with no helpful responses. I would not recommend buying this dryer or any other LG appliances given their disrespectful customer service.

Do not buy a LG dryer. I purchased one in 2023, and from day one, it made terrible noises. I had Home Depot set it up and paid $1,000 for LG Dryer. When I called the next day about the issue, they told me to contact with the LG manufacturer. However, LG never sent anyone to my home to look at the dryer. Now that we are out of the manufacturer's warranty period, we had to pay for our own technician. They determined that the motor is the source of the noise. Now I'm out a 1000 dollars. Thank you LG.

I bought an LG Dryer delivered Friday. It has already failed, same day. I asked that Lowe's bring out a replacement on Saturday, and they said the soonest would be Monday. So I am heading to a laundromat due to LG's lousy product and Lowes's terrible service. Avoid them both.

This dryer does not last. The warranty is one year for a reason, they know it won’t last much longer than that. Repair man said he has problems with them constantly and whirlpool is best. Bye, bye LG.

LG dryer comes with 1 year warranty, 13 months from purchase the control panel module went out. $280.00 part plus labor. We can't use any of the custom drying features because of it and a lot of other settings work spotty. I would never buy another LG product.

We have had this gas dryer DLG3471y for years. Same part fails. The lint trap. It shreds clothes Freddie Krueger style. Burns clothes! The back is scorched and I have had multiple service calls while it was in warranty. I always got the mail to extend warranty and this year I didn’t get letter to extend. Lint portion failed again. It bends, it cracks and all the clothes get twisted on to the sharp parts.. Such a terrible design. Anything with a strap, or drawstring is broken. Lost hundreds of dollars of clothes. Bought repair parts and no screws came with it. The screws each are $12!!! Ridiculous. I have spent over $200 on replacement parts and I could just go by a Maytag. Consumer reports this brand as top 5 and they couldn’t be more wrong. EVERYONE has been complaining of the lint compartment. Don’t buy. I will never buy LG again. DON'T BELIEVE CONSUMER REPORTS!

In Nov. 2022, I bought an LG electric dryer (Model DLEX7900WE) for about $1,100. I made this purchase because Consumer Reports recommended this “smart” dryer with turbo steam and other features. It worked fine, but I never used most of the features. In Jan. 2025, the dryer began NOT drying clothes. The drum turned, but didn’t heat up. I followed LG website troubleshooting steps, without any improvement. Scheduling an LG service call was incredibly difficult as their chat system routed me to someone who expected me to run all the troubleshooting again instead of just scheduling a service call. He closed the chat session while I was running the test he insisted I run!! Frustrated, I scheduled a repair appointment from another national appliance repair service. This repair tech told me the Main Control Board (the “brain” of the dryer) was blown and had to be replaced.

We purchased the TrueSteam Smart Wi-Fi enabled 7.4-cu ft Stackable Steam Cycle Vented Smart Gas Dryer with next day delivery before Christmas and while the product arrived as anticipated it has never worked and Lowe's faulted us because it was not within 48 hours - while the store was closed on Christmas. Now, we're battling LG (anticipating 3rd repair visit today) through our warranty. Adding insult to injury, the repair company that LG is using (Sears) has cancelled the repair day last minute 4x now.

Purchased a dryer Aug 2024. It quit heating Dec 2024. Filing a repair claim took a day. It has now been 2 weeks and a repair is yet to be scheduled. The only communication is when I contact them. And the only response I get is to be patient. I'm now told that I need to give them 31 days to try and fix it. If they don't get it fixed, they will try and replace it. Terrible customer service. Cannot recommend.

I have the LG thin Q dryer. Their largest capacity. I’ve had it just over a year and I use it constantly to wash clothing for my busy retail/thrift shop. I absolutely hate the dryer lint trap. It’s really difficult to clean. Lint gets trapped in all these little holes, it collects on every lip and the lint does not stay contained within the lint trap. Everything else is great but the lint collector is really horrible. If it were a better design I would rate this a 5 out of 5. I had a hard time giving it a three cause that contraption can really annoy me but overall everything else is pretty fantastic.

Unreliable from day one. Routinely got the infamous “d80” error, despite constant cleaning and realignment of the vent duct. Eventually moved it to a new room, with a minimal run to the vent, and after a few months, it then started giving a new error that suggested it wasn’t receiving enough power. This despite the fact that it’s on a brand-new circuit, and the plug is securely connected.

Worst customer service ever... I used to be a LG promoter until I needed LG customer service, I paid more than USD$2000 in a washer and dryer plus premium service and extra warranty... 3 weeks and 7 calls after received them, I still do not have them working because it is missing parts.

DLE3400W. This dryer does not completely dry, small or large loads. You can add time but only a couple minutes which is inadequate. Most of our loads are done on delicate or permanent press and don’t come out completely dry. We have reduced the amount of clothing that we put in the dryer taking time to do laundry. When we try to add time it reverts to normal settings as opposed to delicate or permanent press. Customer service wants five dollars to talk to somebody about the problem. The old dryers like whirlpool with the electric timer motor was far superior. It’s been a huge hassle. This machine is not user-friendly and customer service is not user-friendly. I can’t believe Consumer Reports recommended this machine. I tried to post a review on Consumer Reports, but was unable to find a way to do so.

I purchased a scratch-and-dent LG washer-dryer set on Aug 29, 2024. On Wednesday, September 18 around 1:30 am I was awaken to the dryer on fire. After investigating it the heating element appears to have stayed on after the dryer turned off causing the drum it continue to hear in one spot and catch the clothes on fire.

I purchased an LG DRYER Model DLE7300WE From Lowe’s approximately 3 years ago. I have had to replace the heat sensor once and now the Main Control Board. When we purchased it there wasn’t many reviews to confirm if the dryer was a good buy. I can confirm after 2-3 years and reading how others are having similar issues. I would not recommend buying LG products. You may think you are saving a few hundred dollars. If you enjoy working on your washer and dryer and replacing parts every 2 years then I highly recommend. If you call someone to come diagnose and repair a control board issue you will pay $500 + equal to what a new unit cost. Fortunately I can replace the board myself for $180. The next time it breaks I will take it back to LOWE'S, put it on a cart and leave in their Showroom for them to dispose.

The dryer has an insert to catch the lint, that is easy to clean and easy to catch cloth and turns them to shreds. Catching a bedsheet turns the whole load in a big clump. Knitted fabric gets unraveled. Very disappointing.

Please save your money! We bought this dryer 3 years ago and I cuss everytime I have to use it! The sensor stops drying clothes before they are dry. I have to use time dry feature. It still stops before dry. Gives error codes which have led me to clean ducts on a brand new house and hire a dryer specialist to clean my dryer. Still error codes and stops multiple times before clothes are dry. It takes almost a full day of fighting this machine to get one load dry enough to fold, hang and put away. If I has the money to replace it today…. I would, even though it is essentially new. Now there is a high pitched squeaky noise while running a cycle. Omg!!!! Can LG make a worse product? Stick with phones and TVs and get out of dryers and washers!!!!

We purchased our LG washer/dryer (DLE7400VE) in June 2024 and had Lowe's install it the next month. Almost immediately the d80 error code showed up. Called customer service several times to troubleshoot the issue. This is a newer house (built 2021). We paid $500 for professionals to clean the air ducts just to hear "they weren't that bad." LG customer support said to have a HVAC guys come out to check the length of the ductwork. Um, so I'm to pay someone again to come out and measure the ductwork from dryer to outside? Yes. The dryer won't function properly so long as the code continues. This over $600 dryer has cost more than what's it worth just to troubleshoot the problem. I felt like a fool when I saw the LONG list of complaints for this product on here. I thought I had done my research but apparently I didn't look hard enough.

Updated on 08/25/2024: I contacted Lowe's where I bought it and they will not support the warranty they sell for the first year and referred me to LG. I contacted LG over a month ago. LG contacted some repair outfit that ghosted both them and me. Finally a repair person came out, said something needed to be ordered, left and was never heard from again. Contacted LG and was told they would replace the unit.... Nothing. Interesting to note that when they said they would replace the unit, I was also informed that I would have to send them a photo of the unit cut in half (while I might take personal pleasure in doing that, I don't have the means to cut a dryer in half). Have requested help for over a month now and I still have the same dryer with the same issue. Do NOT expect support from LG.

We purchased an LG dryer and used it for four years and then it abruptly stopped working and had problems with the thermistor. We tried to repair it and it still wouldn't work. We were forced to buy a new dryer and unfortunately bought another LG. Big mistake. Now our second dryer is crapping out at just under a year. I am very frustrated. Their customer service isn't amazing either. They said they would send out a repair person and it wouldn't be for a week. I still don't even know if it's fixable. Just don't get an LG.

I wish there was a zero review. I bought an LG true balance washer and a LG sensor dryer a bit over a year ago. Total nightmare! The washer is the opposite of balance, if something is unbalanced it continued to pore water for eternity continuing the cycle for hours. The dryer just died on me and when I called LG customer support they said they could not do anything because it's been over a year and I did not purchase their warranty. Red flag because if it was a good product I wouldn't need a warranty. Long story short they quoted me an initial fee of $400 to have one of their repair techs to look at my dryer plus additional costs to fix it... I told them no thank you. I will NEVER purchase anything LG ever again. I lost over $1,400 between the washer and dryer... My apologies to mother earth for this trash.

Buying LG dryer is worse nightmare and greatest mistake I ever made. I bought this new dryer from Home Depot on January 25th, couldn’t get it installed until January 27th. I tried every cycle to get my dry my clothes but not working. I contacted Home Depot, they told me that their appliances policy is only 48 hrs return that I can only contact the manufacturer. So the journey started from there, I did contacted them, back to back phone call to LG, they eventually changed the dryer in February to the same model I was having issues with. Ever since then it has been the same problem up till this day April 1st, I have been calling back and forth that the dryer has not been working, I even offered adding money to upgrade to another model if that model is the issue, still nothing from them. I have to tie a robe to air dry my children clothes. I spent $800 plus on this product and it has been an horror movie.

I purchased a LG DLEX7900BE 7.3CF Dryer 6 months ago. The paint is already chipping. I purchased it from Best Buy and all the extended warranty. When I called Best Buy was told the problem was cosmetic and to call LG. LG said it was cosmetic and not covered. I can't be the only one where the paint has chipped. The paint is chipping along the top edge and is all in a row. I do not recommend!

We bought our Thin Q set from Home Depot 2.5 years ago. At first it was dreamy doing the laundry with the beautiful set, however that fizzled out shortly after a year. First, The dryer stopped heating. We followed all protocols, made phone calls (quite a few), and completed every check point as we were directed. No reason for the problem was found. We ended up following a you tube tutorial and bought a new element, replaced it, and it worked. But within a 10month period, same thing. We did every check and again replaced element only to have it fail within 4 months. No support from LG, and we spent $125ish to repair for nothing. Got rid of it. Washing machine won't run because front load door wouldn't close, although it was latched and closed. $375 for part to fix....Not doing it. Just bought a new different brand washer today.

Bought the ThinQ washer/dryer set 17 months ago. 7 months ago the dryer quit heating/drying. Called LG and they said to unplug, reset and plug back in. Worked for 1 load. Called home warranty company and over 4 months had 4 different repair people try to fix. Spent over $400 to have every vent in the house cleaned out. Still no heat without resetting every load. Will start calling LG again tomorrow but truly have no hope of getting their help. Do NOT buy LG!

I bought a new LG washtower. The dryer never worked and the washer broke in the first 6 months. I spent 6 months calling LG and waaayyy too much time trying to get them to honor the warranty. It was finally accepted and parts were ordered, but never came. When I called to inquire, they said my case had been closed. Every call is taken in the Philippines and no one cares or connects the story correctly, so I had to start over every call. The managers and higher-ups aren't accessible. They say they will call back but don't. I've never had a worse experience with a company. It was totally unprofessional and we lost out in the end, giving away the tower and buying a better, used Whirlpool.

We purchased the LG Thin washer/dryer set in mid January/23 and from the very beginning, after every dryer load, lint collected on the rubber door seal and the inside front of dryer, besides in the lint trap. A technician just left our home and told me this was “normal” according to the manufacturer. Over the years, we’ve had different brands of dryers and none of them ever did this. It is not acceptable for it to be “normal.” Manufacturer needs to fix the problem. I shouldn’t have to wipe off lint from inside unit and door after each load. Unfortunately, this purchase was the first time in buying an appliance (big or small) that I didn’t look into the reviews. I wanted the smallest stackable set (not apt size) for our limited bathroom space and this set was it, so didn’t do my usual research. Always check reviews!!

I purchased LG high end DLEX9000V dryer, accompanying washer, kick washer and Styler, all in the end of 2020. Two and 1/2 yrs. later the dryer MOTOR is fried!!! Nothing still under warranty except the steel drum. Seriously, 2 1/2 yrs.??!! NO MORE LG PRODUCTS!

I bought an LG dryer model type lg dle2050W and I've literally had to replace the heating element in the dryer 3 times within a year.. It's frustrating because customer services doesn't help too much. Having to replace it constantly is such a headache.

I purchased an LG Sensor Dry in 2022. The performance of the unit is unacceptable and has been from the first use to today. The features do not work as designed. The support of the company is unsatisfactory.

Starting from the first month we purchased it, it had heating issues. We contacted customer service and they only provided us with instructions on how to reboot the circuit. This works but it is constantly needing to be rebooted. As time went by, the heating needed rebooting more frequently and sometimes it required multiple reboots to get it to work. It continues to be an issue to this day. My recommendation to those researching a dependable washer/dryer, stay away from LG. This will be our last LG purchase of any product.

On 11/07/2022 I purchased a LG dryer from Home Depot. After approximately two weeks of use, the dryer would no longer spin. On 11/24/2022 I contacted LG customer service by phone and spoke with a representative. I was told a request for a technician would be made. On 12/07/2022, a technician finally made it to my house, spent ten minutes at my house, and told me he would order the part necessary to fix my dryer, presumably a new motor. I will now have to wait at least one more week for my dryer to possibly be fixed. I have made contact with customer service for LG again and requested a replacement for my dryer. I have been told that that is not an option. After reading numerous online reviews of other customer's experiences with their dryers, I highly regret not doing more research. LG apparently does not make a quality dryer and does not try to improve.

LG needs to redesign its lint filter system. I'm ready to kick the dryer to the curb. The plastic frame and lint trap never seats correctly and clothes constantly get caught on the edges of the frame and destroys clothes. I just lost a very nice PJ top, many camisoles, it's ripped off many hood pulls, short pulls, and anything it can catch on to. All the clothes are labeled dry on low or no heat. Yesterday it grabbed the waist band to Adidas shorts, it took me 30 minutes to get it loose then I had to untwist it. Stay away from LG dryers.

Not even one year old and house and vents are clean. Lg wants vents inspected by a vent technician and report obtained before they even open up a claim. Dryer only gives no code on small loads. Only a run around with LG.