LG Dryers Reviews

Updated on 08/25/2024: I contacted Lowe's where I bought it and they will not support the warranty they sell for the first year and referred me to LG. I contacted LG over a month ago. LG contacted some repair outfit that ghosted both them and me. Finally a repair person came out, said something needed to be ordered, left and was never heard from again. Contacted LG and was told they would replace the unit.... Nothing. Interesting to note that when they said they would replace the unit, I was also informed that I would have to send them a photo of the unit cut in half (while I might take personal pleasure in doing that, I don't have the means to cut a dryer in half). Have requested help for over a month now and I still have the same dryer with the same issue. Do NOT expect support from LG.

We purchased an LG dryer and used it for four years and then it abruptly stopped working and had problems with the thermistor. We tried to repair it and it still wouldn't work. We were forced to buy a new dryer and unfortunately bought another LG. Big mistake. Now our second dryer is crapping out at just under a year. I am very frustrated. Their customer service isn't amazing either. They said they would send out a repair person and it wouldn't be for a week. I still don't even know if it's fixable. Just don't get an LG.

I wish there was a zero review. I bought an LG true balance washer and a LG sensor dryer a bit over a year ago. Total nightmare! The washer is the opposite of balance, if something is unbalanced it continued to pore water for eternity continuing the cycle for hours. The dryer just died on me and when I called LG customer support they said they could not do anything because it's been over a year and I did not purchase their warranty. Red flag because if it was a good product I wouldn't need a warranty. Long story short they quoted me an initial fee of $400 to have one of their repair techs to look at my dryer plus additional costs to fix it... I told them no thank you. I will NEVER purchase anything LG ever again. I lost over $1,400 between the washer and dryer... My apologies to mother earth for this trash.

Buying LG dryer is worse nightmare and greatest mistake I ever made. I bought this new dryer from Home Depot on January 25th, couldn’t get it installed until January 27th. I tried every cycle to get my dry my clothes but not working. I contacted Home Depot, they told me that their appliances policy is only 48 hrs return that I can only contact the manufacturer. So the journey started from there, I did contacted them, back to back phone call to LG, they eventually changed the dryer in February to the same model I was having issues with. Ever since then it has been the same problem up till this day April 1st, I have been calling back and forth that the dryer has not been working, I even offered adding money to upgrade to another model if that model is the issue, still nothing from them. I have to tie a robe to air dry my children clothes. I spent $800 plus on this product and it has been an horror movie.

I purchased a LG DLEX7900BE 7.3CF Dryer 6 months ago. The paint is already chipping. I purchased it from Best Buy and all the extended warranty. When I called Best Buy was told the problem was cosmetic and to call LG. LG said it was cosmetic and not covered. I can't be the only one where the paint has chipped. The paint is chipping along the top edge and is all in a row. I do not recommend!

We bought our Thin Q set from Home Depot 2.5 years ago. At first it was dreamy doing the laundry with the beautiful set, however that fizzled out shortly after a year. First, The dryer stopped heating. We followed all protocols, made phone calls (quite a few), and completed every check point as we were directed. No reason for the problem was found. We ended up following a you tube tutorial and bought a new element, replaced it, and it worked. But within a 10month period, same thing. We did every check and again replaced element only to have it fail within 4 months. No support from LG, and we spent $125ish to repair for nothing. Got rid of it. Washing machine won't run because front load door wouldn't close, although it was latched and closed. $375 for part to fix....Not doing it. Just bought a new different brand washer today.

Bought the ThinQ washer/dryer set 17 months ago. 7 months ago the dryer quit heating/drying. Called LG and they said to unplug, reset and plug back in. Worked for 1 load. Called home warranty company and over 4 months had 4 different repair people try to fix. Spent over $400 to have every vent in the house cleaned out. Still no heat without resetting every load. Will start calling LG again tomorrow but truly have no hope of getting their help. Do NOT buy LG!

I bought a new LG washtower. The dryer never worked and the washer broke in the first 6 months. I spent 6 months calling LG and waaayyy too much time trying to get them to honor the warranty. It was finally accepted and parts were ordered, but never came. When I called to inquire, they said my case had been closed. Every call is taken in the Philippines and no one cares or connects the story correctly, so I had to start over every call. The managers and higher-ups aren't accessible. They say they will call back but don't. I've never had a worse experience with a company. It was totally unprofessional and we lost out in the end, giving away the tower and buying a better, used Whirlpool.

We purchased the LG Thin washer/dryer set in mid January/23 and from the very beginning, after every dryer load, lint collected on the rubber door seal and the inside front of dryer, besides in the lint trap. A technician just left our home and told me this was “normal” according to the manufacturer. Over the years, we’ve had different brands of dryers and none of them ever did this. It is not acceptable for it to be “normal.” Manufacturer needs to fix the problem. I shouldn’t have to wipe off lint from inside unit and door after each load. Unfortunately, this purchase was the first time in buying an appliance (big or small) that I didn’t look into the reviews. I wanted the smallest stackable set (not apt size) for our limited bathroom space and this set was it, so didn’t do my usual research. Always check reviews!!

I purchased LG high end DLEX9000V dryer, accompanying washer, kick washer and Styler, all in the end of 2020. Two and 1/2 yrs. later the dryer MOTOR is fried!!! Nothing still under warranty except the steel drum. Seriously, 2 1/2 yrs.??!! NO MORE LG PRODUCTS!

I bought an LG dryer model type lg dle2050W and I've literally had to replace the heating element in the dryer 3 times within a year.. It's frustrating because customer services doesn't help too much. Having to replace it constantly is such a headache.

I purchased an LG Sensor Dry in 2022. The performance of the unit is unacceptable and has been from the first use to today. The features do not work as designed. The support of the company is unsatisfactory.

Starting from the first month we purchased it, it had heating issues. We contacted customer service and they only provided us with instructions on how to reboot the circuit. This works but it is constantly needing to be rebooted. As time went by, the heating needed rebooting more frequently and sometimes it required multiple reboots to get it to work. It continues to be an issue to this day. My recommendation to those researching a dependable washer/dryer, stay away from LG. This will be our last LG purchase of any product.

On 11/07/2022 I purchased a LG dryer from Home Depot. After approximately two weeks of use, the dryer would no longer spin. On 11/24/2022 I contacted LG customer service by phone and spoke with a representative. I was told a request for a technician would be made. On 12/07/2022, a technician finally made it to my house, spent ten minutes at my house, and told me he would order the part necessary to fix my dryer, presumably a new motor. I will now have to wait at least one more week for my dryer to possibly be fixed. I have made contact with customer service for LG again and requested a replacement for my dryer. I have been told that that is not an option. After reading numerous online reviews of other customer's experiences with their dryers, I highly regret not doing more research. LG apparently does not make a quality dryer and does not try to improve.

LG needs to redesign its lint filter system. I'm ready to kick the dryer to the curb. The plastic frame and lint trap never seats correctly and clothes constantly get caught on the edges of the frame and destroys clothes. I just lost a very nice PJ top, many camisoles, it's ripped off many hood pulls, short pulls, and anything it can catch on to. All the clothes are labeled dry on low or no heat. Yesterday it grabbed the waist band to Adidas shorts, it took me 30 minutes to get it loose then I had to untwist it. Stay away from LG dryers.

Not even one year old and house and vents are clean. Lg wants vents inspected by a vent technician and report obtained before they even open up a claim. Dryer only gives no code on small loads. Only a run around with LG.

A good company would have issued a recall on these dryers. The lint catcher does not fit, I've had multiple and every one of them pop out just enough to catch clothes and destroy them. I cannot tell you how many items have been destroyed by this dryer and I've only had it a few years.. really sucks to spend so much money on something that ends up costing you things that cannot be replaced.

Well I thought the dryer was good until it wasn’t. Our lint trap never sat flush. Clothes would constantly get snagged by the corner of the raised lint trap. It lasted for 10 years until the fire started. Had to move out of our house for five months. I wish I had the exact model number, but if your lint trap doesn’t sit flush don’t buy it. Lint can get through the trap and into the heat coils. I’m pretty sure this is what happened to us. As somebody mentioned before in a previous review, LG does not want to fix the problem because a total redesign will cost more than being sued by insurance companies. If you Research “LG dryer lint trap problem” on google, you will see there are a couple of class action suits being formed. Buyer beware.

The lint filter does not stay down. It has ripped countless items from my linen sheets, my little daughter's favorite dresses, and my clothes. There are tabs in the filter assembly from stopping this from staying snug in assembly and it protrudes upward during dry cycle. This time my sheets became caught on the filter lip and they ripped and cracked the housing assembly of lint filter. I am disgusted with this product! Did quality control overlook this? If so please look for new hires. I can’t do laundry now that the assembly is cracked. Someone posted a video of how they fixed it which should have been done before putting these on the market - **. I also saw there is a class action lawsuit where these can catch fire as well. I am horrified

Over time, the heat from the dryer has warped the plastic lint trap so that it doesn’t fit. The lint trap sticks up just enough for clothes to get caught. Because the dryer doesn’t shut off when this happens, it rips the clothes. I bought a linen bag for items with straps but the lint trap grabs anything- sweaters, button down shirts, shorts. I have spent too much money replacing clothes. I bought this product from Home Depot. I made the mistake of reading a Home Depot review. Never again. I’ll be buying a new dryer.

I bought a new LG dryer, September 24, 2020, from my local Best Buy. I also purchased the 5 year extended warranty. Fast forward to beginning of March 2021: my new dryer stopped working, gave me an error code. Because it was just over 5 months after purchase, I had to file a claim with lg. So, I call the lg warranty phone number and was told that there weren't any technicians in my area that could service my dryer and they would look at third party techs. 4 months pass and finally someone comes out in June, 2021. He states that LG dryers have ongoing issues with their thermal fuses. He didnt have the right part with him and said he had to order it and would call to set an appointment when the part came in.

I purchased a washer/dryer at Home Depot in August 2021. Concerning dryer only there was no light feature in the drum. Spoke to Home Depot and LG service departments and neither would exchange the machine, or help in any way. My eyes aren't good so I need that light. They both gave me the attitude that they didn't care about my problem. Whatever happened with service anymore. I'm very frustrated... I have to use my phone's flashlight to make sure the drum is empty.

I´ve had to pay three times to have a repairman come out to fix this machine. Today, when my kitchen table water was dripping on me. Turns out it was water coming from the back of my dryer. It had been taking hours to dry my clothes but I´ve been trying to get by without having to pay a repairman AGAIN or replace the damn thing but come to find out it has been leaking water causing more damage. This has been the biggest money pit, I will never buy another LG product.

Like others have mentioned, the lint filter on the dryer lifts up on the corner where the clothes land as they tumble. This causes clothes to catch on the corner of the filter and get destroyed. This also allows more lint to get through past the filter, causing lint to buildup inside the dryer and in the ducts leading outside your home. We've lost countless articles of clothing. We have replaced the lint filter, but it still sticks out and catches clothes.

I bought a dryer in spring of 2020 and since then I have bought probably 10 replacement lint traps because clothes get caught on the traps and breaks them then it gets clogged with Lint and we have to take a vacuum and suck all the lint out because we get a D80 or D90 code and the clothes don't dry. I am gonna have to buy a new dryer because of this problem. I definitely don't recommend it.

Purchase our LG dryer a few months ago-It has a sensor that won’t let dryer dry at any setting, VERY POOR DESIGN- the lint trap is the main reason for the sensor stopping the dryer from drying—DON'T PURCHASE ANY LG DRYER.

Bought this brand and paired with washing machine. They have a very poor design that has own default sensor for drying. Dryer lint trap is annoying as the bottom part traps the lints and get stuck instead of going to the mesh. The bottom of the screen is a closed system that traps the lint into the opening. It needs a constant cleaning when noticed the dryer is not drying very well. Mainly this is the most annoying problem and the sensor of dryness of its own. I would not recommend this product. There are better ones out there that does the job properly that might be same amount of money or less.

Updated on 09/09/2021: Earlier this week, I submitted a review about my 2015 LG electric dryer. Today, after 25 minutes of trying screw extractors and the rubber band trick, an LG approved appliance repairman was able remove the front panel to determine the cause of non-heating heat element. Turns out that that there was an electric wire fire near back left side of dryer. A green wire which allows power to the heating element melted, sparked, and melted part of the neutral white wire next to it and there is black soot on the dryer lid. This could have burned down my home with my family in it! Now, have to have an electrician cut off the burnt part of the wire. But, this could happen again.

When we bought this dryer we were told "it'll last at least 10 years" ~ it died today and it's only been a little over 6 years. When we were forced to purchase a new LG washer 5 years ago because the stackable unit that LG makes will only support LG products, we were told by the LG repairman who had to come out twice to fix the brand new washer, told us that in reality the dryer would probably only last about 7 years and the new washer about 5 years because that's the way they're designed. The dryer didn't even last the 7 years. Absolute expensive garbage and I will NEVER buy another LG product! It's costing us $425-$450 to have it repaired today, but it's better than throwing away another $2000 on another set of useless, cheap-made crap by LG.

I bought the LG Model DLEX3370W in May 2019. Exactly 2 years later the dryer died. The circuit board died and it will not power on. I went to a local repair/refurbished shop and asked them if it was possible to repair the dryer. They told me it would cost the same amount to repair the dryer as replacing it. The dryer works very well when it has power but after about a year we noticed it would intermittently not power on. In most cases we would unplug it and plug it back in and it worked. This last time it is completely dead.