LG Dryers Reviews

This dryer does not last. The warranty is one year for a reason, they know it won’t last much longer than that. Repair man said he has problems with them constantly and whirlpool is best. Bye, bye LG.

LG dryer comes with 1 year warranty, 13 months from purchase the control panel module went out. $280.00 part plus labor. We can't use any of the custom drying features because of it and a lot of other settings work spotty. I would never buy another LG product.

We have had this gas dryer DLG3471y for years. Same part fails. The lint trap. It shreds clothes Freddie Krueger style. Burns clothes! The back is scorched and I have had multiple service calls while it was in warranty. I always got the mail to extend warranty and this year I didn’t get letter to extend. Lint portion failed again. It bends, it cracks and all the clothes get twisted on to the sharp parts.. Such a terrible design. Anything with a strap, or drawstring is broken. Lost hundreds of dollars of clothes. Bought repair parts and no screws came with it. The screws each are $12!!! Ridiculous. I have spent over $200 on replacement parts and I could just go by a Maytag. Consumer reports this brand as top 5 and they couldn’t be more wrong. EVERYONE has been complaining of the lint compartment. Don’t buy. I will never buy LG again. DON'T BELIEVE CONSUMER REPORTS!

In Nov. 2022, I bought an LG electric dryer (Model DLEX7900WE) for about $1,100. I made this purchase because Consumer Reports recommended this “smart” dryer with turbo steam and other features. It worked fine, but I never used most of the features. In Jan. 2025, the dryer began NOT drying clothes. The drum turned, but didn’t heat up. I followed LG website troubleshooting steps, without any improvement. Scheduling an LG service call was incredibly difficult as their chat system routed me to someone who expected me to run all the troubleshooting again instead of just scheduling a service call. He closed the chat session while I was running the test he insisted I run!! Frustrated, I scheduled a repair appointment from another national appliance repair service. This repair tech told me the Main Control Board (the “brain” of the dryer) was blown and had to be replaced.

We purchased the TrueSteam Smart Wi-Fi enabled 7.4-cu ft Stackable Steam Cycle Vented Smart Gas Dryer with next day delivery before Christmas and while the product arrived as anticipated it has never worked and Lowe's faulted us because it was not within 48 hours - while the store was closed on Christmas. Now, we're battling LG (anticipating 3rd repair visit today) through our warranty. Adding insult to injury, the repair company that LG is using (Sears) has cancelled the repair day last minute 4x now.

Purchased a dryer Aug 2024. It quit heating Dec 2024. Filing a repair claim took a day. It has now been 2 weeks and a repair is yet to be scheduled. The only communication is when I contact them. And the only response I get is to be patient. I'm now told that I need to give them 31 days to try and fix it. If they don't get it fixed, they will try and replace it. Terrible customer service. Cannot recommend.

I have the LG thin Q dryer. Their largest capacity. I’ve had it just over a year and I use it constantly to wash clothing for my busy retail/thrift shop. I absolutely hate the dryer lint trap. It’s really difficult to clean. Lint gets trapped in all these little holes, it collects on every lip and the lint does not stay contained within the lint trap. Everything else is great but the lint collector is really horrible. If it were a better design I would rate this a 5 out of 5. I had a hard time giving it a three cause that contraption can really annoy me but overall everything else is pretty fantastic.

Unreliable from day one. Routinely got the infamous “d80” error, despite constant cleaning and realignment of the vent duct. Eventually moved it to a new room, with a minimal run to the vent, and after a few months, it then started giving a new error that suggested it wasn’t receiving enough power. This despite the fact that it’s on a brand-new circuit, and the plug is securely connected.

Worst customer service ever... I used to be a LG promoter until I needed LG customer service, I paid more than USD$2000 in a washer and dryer plus premium service and extra warranty... 3 weeks and 7 calls after received them, I still do not have them working because it is missing parts.

DLE3400W. This dryer does not completely dry, small or large loads. You can add time but only a couple minutes which is inadequate. Most of our loads are done on delicate or permanent press and don’t come out completely dry. We have reduced the amount of clothing that we put in the dryer taking time to do laundry. When we try to add time it reverts to normal settings as opposed to delicate or permanent press. Customer service wants five dollars to talk to somebody about the problem. The old dryers like whirlpool with the electric timer motor was far superior. It’s been a huge hassle. This machine is not user-friendly and customer service is not user-friendly. I can’t believe Consumer Reports recommended this machine. I tried to post a review on Consumer Reports, but was unable to find a way to do so.

I purchased a scratch-and-dent LG washer-dryer set on Aug 29, 2024. On Wednesday, September 18 around 1:30 am I was awaken to the dryer on fire. After investigating it the heating element appears to have stayed on after the dryer turned off causing the drum it continue to hear in one spot and catch the clothes on fire.

I purchased an LG DRYER Model DLE7300WE From Lowe’s approximately 3 years ago. I have had to replace the heat sensor once and now the Main Control Board. When we purchased it there wasn’t many reviews to confirm if the dryer was a good buy. I can confirm after 2-3 years and reading how others are having similar issues. I would not recommend buying LG products. You may think you are saving a few hundred dollars. If you enjoy working on your washer and dryer and replacing parts every 2 years then I highly recommend. If you call someone to come diagnose and repair a control board issue you will pay $500 + equal to what a new unit cost. Fortunately I can replace the board myself for $180. The next time it breaks I will take it back to LOWE'S, put it on a cart and leave in their Showroom for them to dispose.

The dryer has an insert to catch the lint, that is easy to clean and easy to catch cloth and turns them to shreds. Catching a bedsheet turns the whole load in a big clump. Knitted fabric gets unraveled. Very disappointing.

Please save your money! We bought this dryer 3 years ago and I cuss everytime I have to use it! The sensor stops drying clothes before they are dry. I have to use time dry feature. It still stops before dry. Gives error codes which have led me to clean ducts on a brand new house and hire a dryer specialist to clean my dryer. Still error codes and stops multiple times before clothes are dry. It takes almost a full day of fighting this machine to get one load dry enough to fold, hang and put away. If I has the money to replace it today…. I would, even though it is essentially new. Now there is a high pitched squeaky noise while running a cycle. Omg!!!! Can LG make a worse product? Stick with phones and TVs and get out of dryers and washers!!!!

We purchased our LG washer/dryer (DLE7400VE) in June 2024 and had Lowe's install it the next month. Almost immediately the d80 error code showed up. Called customer service several times to troubleshoot the issue. This is a newer house (built 2021). We paid $500 for professionals to clean the air ducts just to hear "they weren't that bad." LG customer support said to have a HVAC guys come out to check the length of the ductwork. Um, so I'm to pay someone again to come out and measure the ductwork from dryer to outside? Yes. The dryer won't function properly so long as the code continues. This over $600 dryer has cost more than what's it worth just to troubleshoot the problem. I felt like a fool when I saw the LONG list of complaints for this product on here. I thought I had done my research but apparently I didn't look hard enough.

Updated on 08/25/2024: I contacted Lowe's where I bought it and they will not support the warranty they sell for the first year and referred me to LG. I contacted LG over a month ago. LG contacted some repair outfit that ghosted both them and me. Finally a repair person came out, said something needed to be ordered, left and was never heard from again. Contacted LG and was told they would replace the unit.... Nothing. Interesting to note that when they said they would replace the unit, I was also informed that I would have to send them a photo of the unit cut in half (while I might take personal pleasure in doing that, I don't have the means to cut a dryer in half). Have requested help for over a month now and I still have the same dryer with the same issue. Do NOT expect support from LG.

We purchased an LG dryer and used it for four years and then it abruptly stopped working and had problems with the thermistor. We tried to repair it and it still wouldn't work. We were forced to buy a new dryer and unfortunately bought another LG. Big mistake. Now our second dryer is crapping out at just under a year. I am very frustrated. Their customer service isn't amazing either. They said they would send out a repair person and it wouldn't be for a week. I still don't even know if it's fixable. Just don't get an LG.

I wish there was a zero review. I bought an LG true balance washer and a LG sensor dryer a bit over a year ago. Total nightmare! The washer is the opposite of balance, if something is unbalanced it continued to pore water for eternity continuing the cycle for hours. The dryer just died on me and when I called LG customer support they said they could not do anything because it's been over a year and I did not purchase their warranty. Red flag because if it was a good product I wouldn't need a warranty. Long story short they quoted me an initial fee of $400 to have one of their repair techs to look at my dryer plus additional costs to fix it... I told them no thank you. I will NEVER purchase anything LG ever again. I lost over $1,400 between the washer and dryer... My apologies to mother earth for this trash.

Buying LG dryer is worse nightmare and greatest mistake I ever made. I bought this new dryer from Home Depot on January 25th, couldn’t get it installed until January 27th. I tried every cycle to get my dry my clothes but not working. I contacted Home Depot, they told me that their appliances policy is only 48 hrs return that I can only contact the manufacturer. So the journey started from there, I did contacted them, back to back phone call to LG, they eventually changed the dryer in February to the same model I was having issues with. Ever since then it has been the same problem up till this day April 1st, I have been calling back and forth that the dryer has not been working, I even offered adding money to upgrade to another model if that model is the issue, still nothing from them. I have to tie a robe to air dry my children clothes. I spent $800 plus on this product and it has been an horror movie.

I purchased a LG DLEX7900BE 7.3CF Dryer 6 months ago. The paint is already chipping. I purchased it from Best Buy and all the extended warranty. When I called Best Buy was told the problem was cosmetic and to call LG. LG said it was cosmetic and not covered. I can't be the only one where the paint has chipped. The paint is chipping along the top edge and is all in a row. I do not recommend!

We bought our Thin Q set from Home Depot 2.5 years ago. At first it was dreamy doing the laundry with the beautiful set, however that fizzled out shortly after a year. First, The dryer stopped heating. We followed all protocols, made phone calls (quite a few), and completed every check point as we were directed. No reason for the problem was found. We ended up following a you tube tutorial and bought a new element, replaced it, and it worked. But within a 10month period, same thing. We did every check and again replaced element only to have it fail within 4 months. No support from LG, and we spent $125ish to repair for nothing. Got rid of it. Washing machine won't run because front load door wouldn't close, although it was latched and closed. $375 for part to fix....Not doing it. Just bought a new different brand washer today.

Bought the ThinQ washer/dryer set 17 months ago. 7 months ago the dryer quit heating/drying. Called LG and they said to unplug, reset and plug back in. Worked for 1 load. Called home warranty company and over 4 months had 4 different repair people try to fix. Spent over $400 to have every vent in the house cleaned out. Still no heat without resetting every load. Will start calling LG again tomorrow but truly have no hope of getting their help. Do NOT buy LG!

I bought a new LG washtower. The dryer never worked and the washer broke in the first 6 months. I spent 6 months calling LG and waaayyy too much time trying to get them to honor the warranty. It was finally accepted and parts were ordered, but never came. When I called to inquire, they said my case had been closed. Every call is taken in the Philippines and no one cares or connects the story correctly, so I had to start over every call. The managers and higher-ups aren't accessible. They say they will call back but don't. I've never had a worse experience with a company. It was totally unprofessional and we lost out in the end, giving away the tower and buying a better, used Whirlpool.

We purchased the LG Thin washer/dryer set in mid January/23 and from the very beginning, after every dryer load, lint collected on the rubber door seal and the inside front of dryer, besides in the lint trap. A technician just left our home and told me this was “normal” according to the manufacturer. Over the years, we’ve had different brands of dryers and none of them ever did this. It is not acceptable for it to be “normal.” Manufacturer needs to fix the problem. I shouldn’t have to wipe off lint from inside unit and door after each load. Unfortunately, this purchase was the first time in buying an appliance (big or small) that I didn’t look into the reviews. I wanted the smallest stackable set (not apt size) for our limited bathroom space and this set was it, so didn’t do my usual research. Always check reviews!!

I purchased LG high end DLEX9000V dryer, accompanying washer, kick washer and Styler, all in the end of 2020. Two and 1/2 yrs. later the dryer MOTOR is fried!!! Nothing still under warranty except the steel drum. Seriously, 2 1/2 yrs.??!! NO MORE LG PRODUCTS!

I bought an LG dryer model type lg dle2050W and I've literally had to replace the heating element in the dryer 3 times within a year.. It's frustrating because customer services doesn't help too much. Having to replace it constantly is such a headache.

I purchased an LG Sensor Dry in 2022. The performance of the unit is unacceptable and has been from the first use to today. The features do not work as designed. The support of the company is unsatisfactory.

Starting from the first month we purchased it, it had heating issues. We contacted customer service and they only provided us with instructions on how to reboot the circuit. This works but it is constantly needing to be rebooted. As time went by, the heating needed rebooting more frequently and sometimes it required multiple reboots to get it to work. It continues to be an issue to this day. My recommendation to those researching a dependable washer/dryer, stay away from LG. This will be our last LG purchase of any product.

On 11/07/2022 I purchased a LG dryer from Home Depot. After approximately two weeks of use, the dryer would no longer spin. On 11/24/2022 I contacted LG customer service by phone and spoke with a representative. I was told a request for a technician would be made. On 12/07/2022, a technician finally made it to my house, spent ten minutes at my house, and told me he would order the part necessary to fix my dryer, presumably a new motor. I will now have to wait at least one more week for my dryer to possibly be fixed. I have made contact with customer service for LG again and requested a replacement for my dryer. I have been told that that is not an option. After reading numerous online reviews of other customer's experiences with their dryers, I highly regret not doing more research. LG apparently does not make a quality dryer and does not try to improve.

LG needs to redesign its lint filter system. I'm ready to kick the dryer to the curb. The plastic frame and lint trap never seats correctly and clothes constantly get caught on the edges of the frame and destroys clothes. I just lost a very nice PJ top, many camisoles, it's ripped off many hood pulls, short pulls, and anything it can catch on to. All the clothes are labeled dry on low or no heat. Yesterday it grabbed the waist band to Adidas shorts, it took me 30 minutes to get it loose then I had to untwist it. Stay away from LG dryers.