KitchenAid Wall Ovens Reviews

We purchased the KitchenAid Double oven thinking they were a very reputable company. We had them delivered and was using by Christmas. Because I tried to be so careful and not spill anything there was no need to clean until July when I made an apple pie and putting it in spilled out a bit. So when done, let it cool then proceeded to set the oven to clean. Took about 2 hours, the house stunk pretty bad. It finished, cooled down and THEN when I opened the door the glass on the oven door on the inside was multicolored. Like you would see when someone is blowing glass. It filled my whole glass. Most of it was an ugly brown with spots of other colors twisted in. Anyways I was still under the year deadline for warranty so I called.

The glass on the back of the oven door broke while the oven is still under warranty. Neither The authorized repair company nor KitchenAid itself can supply the replacement glass. We simply cannot use the oven. We have to buy a new oven. Will go without. Terrible terrible service and parts.

Shopping for appliances is a very time consuming and difficult process, but this company is very user friendly, customer oriented. They also carry high quality products, and practice ease of ordering for your convenience, showing they appreciate your business. They also have excellent customer service.

I purchased all Kitchenaid when I remodeled my kitchen 2 years ago, including: 30" double oven, warming drawer, 5 burner cooktop and dishwasher. The dishwasher has needed repair twice, one of the cooktop buttons broke after only 2 days and the double oven locked itself after being turned on self clean. (actually only cleaned one oven, and the system locked both ovens).

It's pleasant, informative, cordial, works well, easy to operate and understand, Looks beautiful, does not need much cleaning. Less expensive, affordable, ladies' favorite, gents can operate simply.

A beautiful, while fully functional, double oven with all the bells and whistles. Even though mine has a smaller, 27” footprint due to space limitations in my kitchen, the KitchenAid’s interior walls are constructed in such a way that it has more than enough room for the largest cookware, making Thanksgiving a breeze. My last double oven had thick interior walls and, therefore, far less capacity. To get to the point, I absolutely love my Kitchenaid double oven!

We purchased a home with a Kitchen Aid double wall oven. I didn't like it much, so I brought over my own double oven from the home we were selling. I still do use it, though, because I do a lot of cooking. It works okay. Nothing great. The control panel is difficult to understand. I still can't figure out how to use the timer. It preheats a little on the slow side. But it bakes unevenly. If I put a tray of cookies in, the back get dark while the front remains undercooked, so I mostly just use it for casseroles and other foods that don't need a high quality oven to bake in. Cookies and cakes will not bake evenly.

Ours is a commercial grade model. It’s a gas range. We find the gas cooks more evenly than electric. It’s a stainless steel model and cleans up very well. It’s aesthetically pleasing and a large! We have been very pleased with it.

Would be nicer if oven light could be manually turned off so door could be left open to cool off and I could let heat out into the kitchen. Convection options are rarely used but nice when I need them.

Have had the oven about 15 years. When it broke last year we were very lucky to have a repair guy who knew where to get her a replacement computer board and now again it is happy. It has been going strong for 20 years. That’s impressive at not many things last that long anymore.

Great stove. Very reliable. But customer service worst ever! They have nice products but lately neglected for China quality parts, the oven simple to function also too expensive that I didn’t have given 5 stars.

WITHIN one year, the temperature gauge had to be replaced and this oven was rarely used as we mostly use the BBQ. One year later and after only a couple of uses, the temperature gauge is needing to be replaced AGAIN. The cost to replace is $670. After reading reviews here on this website, I’ve written the company and asked for a replacement (at their cost since it’s a lemon). I haven’t heard anything back yet. I certainly wouldn’t buy this model again myself given its terrible reputation. This model has been discontinued - likely for a reason.

We built a new home and upgraded to a Kitchen Aid Whirlpool micro/oven combo. We used it three times for dinner recipes. The fourth time we were baking cookies and after one batch, we raised the temp to 400 and put another batch of cookies in the oven. Mid way through cooking time, I opened the oven to check them, and flames shot out from the oven floor. I very quickly shut the oven door and found that my hair and eyebrow had been singed. The people at Kitchen Aid were less than sympathetic or concerned about my safety or the safe operation of a month old $4000.00 oven. I was given the run around.... said they couldn't do anything til a repair man came out --- more than a week later.

I cook - a lot - and I also have a blog devoted to cooking. I have used several different ovens in my lifetime and currently have a KitchenAid wall oven that was an upgrade with our house. This oven takes forever to heat up and doesn't hold a steady temperature. I'll need a steady temp of 500 degrees for 35 minutes and when I go to check it has dropped about 45 degrees! UNACCEPTABLE! It is unbelievably frustrating, especially for recipes that require accurate times and temps. You would think Kitchenaid would correct this issue but no, I see it in review after review. I love my Kitchenaid small appliances but will NEVER again buy any major appliance from this company. They are aesthetically beautiful but function is (at least to me) far more critical than appearance. And I've read literally hundreds of poor reviews for their refrigerators, too. Ridiculous. Come on Kitchenaid. You can do better than this!

I have had this Kitchenaid wall oven repaired 3 times because I have used the self cleaning 3 times and it never completes it cycle, called Whirlpool who makes Kitchenaid and will not take any responsibility for their defective design, I don't know what else to do besides taking them to court so that they can take responsibility for this Lemon. Is there anyone out there that have some type of advice?? Model# K0SC504ESS00.

I replaced a GE double oven that was working but very old. My husband found the Kitchenaid model and we both liked it so we purchased it right before Thanksgiving in 2017. This oven is so bad. It takes forever to heat up, if you open the door after it's reached the correct temperature to put whatever you're cooking in, the temperature goes down 25-30 degrees. It does that every time you open the door. I've ruined so many tried and true recipes with this oven. Also, the self cleaning feature is useless as it blows out the fuse and shuts down the entire oven and you have to call a repairman, who says that this is an issue with this oven. Why have they not fixed this issue and are still selling this piece of junk for an extremely high price. Don't waste your money, don't buy this oven. I would have hoped for a better oven for the money from Kitchenaid.

I recently purchased a KitchenAid 30" wall oven model KOSE500ESS as a direct replacement for a model that I had purchased in 2004. The replacement is nowhere near as good as the original. The replacement has a large window allowing you to look in and is fairly attractive. The downside is that it is not insulated. To keep it cool, the controls circulate air and then exhaust it at the bottom of the oven. There is no specification on what the temperature range should be. I have recorded as high as 184 degrees F. The exhaust heat caused the thermafoil on my oven door to peel back from the heat. I had the first oven for 5 years and it never did that, so I don't accept the service techs explanation that this is normal. The oven comes up to heat OK.

I have had problems with this oven from day 1 and a year later I am still having issues. The convec/bake feature is a joke. The manual says one should bake at 25 degrees less and that for possibly less time. Well that couldn't be further from the truth. When I'm making baked goods I'm actually baking for almost double the standard time, not less. There is no consistency with this convection oven when baking more than 1 tray of cookies at a time. Tray rotation shouldn't have to happen if this function is to circulate the air more evenly...not true at all. Some are over baked and others aren't fully baked.

Went to bed with the self clean mode on. Next morning the oven was dead. Door still locked. Nothing worked. Via searching for similar situations I discovered this is not uncommon. Thanks to YouTube, we used a wire hanger, flattened, to get the door unlatched (GRRR). After much research, we opted to try to fix what we felt was the issue - the thermal fuse. Ordered the part (less than $30 with shipping), replaced it (not hard to do) and the control panel started working. We were excited! Then, I tried to use the oven. It would not heat. All the bells and whistles on the panel were working fine...but NOTHING I tried would make the oven heat.

Do not waste your money, this oven not worth the money or effort. This is a very bad product, was a big mistake to buy KitchenAid. We got it on 11/2018, installed 12/18, and during the first self cleaning this month 3/2019 the door glass blown. Also from day one we noticed the unit takes longer than normal to heat up. Also it is not hot enough for cooking, so during cooking we have to raise temp above normal. Now this is less than 5 month unit and this is very disappointment. Called Kitchenaid and last week, they scheduled service visit on the following Monday, but they called on Monday to shift it to Tuesday, anyway on Tuesday NO ONE show up, and no one called to let us know if they will not show up.

We contacted the authorized repair company when our upper oven door fogged up when using the lower oven. We thought the door was sealed like a double pane window, and that the seal had failed. The technician confirmed the issue, but didn't know if there was a fix. He called the tech line and asked if there is a fix. The tech said the oven was "operating as designed." In other words, fogging up is to be expected with this model. We have owned other double wall ovens by other manufacturers and never experienced this issue. We are disappointed.

I used the self cleaning feature of the built-in 30" oven on the normal cleaning setting. I wiped up the excess grease and dried the oven floor before I started the cycle. It said it would take 4 hours. After about 2 hours, the entire oven area and cabinets around the oven felt very hot. I tried to cancel the cleaning cycle but all the electronics in the panel went out. It locked up and won't unlock. The control panel is completely burned out. The only way I prevent the cabinets from catching fire was to cool them with cool towels. Very dangerous situation.

When using lower oven steam escapes and infiltrates between the upper oven door glass. So much so that it blocks 70% of your ability to see inside the upper oven. Called KitchenAid and they say it's normal. They also blamed me for using my oven to braise instead of bake? They recommended using the upper oven for braising and the lower oven for baking!!! Where was that in the advertisement when I bought it? Also, there is no way to clean the upper oven glass after the steam evaporates and leaves a film unless you disassemble the door. Their customer support was almost indignant that I saw this as an issue. My last KitchenAid product...EVER!

KitchenAid 30 Inch Double Wall Oven KODE500ESS The appearance of this oven is very appealing but trying to cook with it is another story. If you open the oven door, to make cookies for instance, it will not hold an even temperature. At 350 deg start time by the 3rd batch it was 125 degrees. The technician said you need to do it fast. I have been cooking for 40 years and know how to change batches of cookies. Never have I had such frustration with an appliance. Spent 2800.00 dollars and am almost in tears any time I bake something. Many many complaints to Kitchenaid about this same thing. They have to know it is a flaw. Then there are hot spots in the back of the oven that makes it even more necessary to open the oven and turn pans around. I am not using the dark coated pans. Just normal stainless or aluminum. This oven is a nightmare and nothing is being done about it.

We renovated out kitchen 3 years ago with ALL Kitchen Aid appliances. The dishwasher top drawer sides has broken off on. Our oven has died again today for the 3rd time and each time it was the thermal fuse. Except I don't know what it is this time, could be the thermal fuse again. The oven doesn't heat evenly and sometimes never gets to the right temp. Our microwave/convection has to be re-set and doesn't heat right. I will never buy Kitchen Aid again and I will tell everyone to do the same.

I have a built in KitchenAid oven and microwave. However this is the 3rd I used the self cleaning feature and all 3 times resulted in the oven not working, due to the 500F temperature and KitchenAid refused to send a techie out unless I paid for it. I called out American Shields each time and have had to pay $80. Please if anyone is filing with Attorney General, I like information. KitchenAid needs to be addressed.

The first time I used the self cleaning option lead to my oven NOT working at all! I’ve read hundreds of this same complaint and nothing has been done to resolve this problem! I will definitely spread the word to everyone not to buy KitchenAid! I’m appalled that they’ve refused to offer repair without the consumer paying for it!!! RECALL????

I have contacted the company about this issue, but they say it is over 12 months, so there is no guarantee. They know there is an issue with the oven not holding the set temperature and are doing nothing about it. We need to report this to our different states' attorney general. They need to be punished for their deceptive practices. Knowing what I know now, I would NEVER buy another KitchenAid appliance. We purchased a stainless steel wall oven and microwave combination for a new house that was finished in August 2017. Model number is KOCE500ESS05. The oven does NOT HOLD the temperature. This has been reported hundreds (possibly thousands) of times on the internet.

I purchased KEBC107KSSO5 single wall oven and separate KitchenAid microwave convection oven in 2005 but the oven never heated evenly. My baked goods were always browner on one side. My Thanksgiving turkey had to be in the oven hours longer than prescribed by the turkey instructions otherwise it was not cooked on the inside or it was more cooked on one side than the other. I just thought it was all normal until now that I am baking even more and nothing is baking properly. I am tired of putting up with this so I will be replacing it with another brand that is not KitchenAid or any company that makes KitchenAid appliances.

Takes 30 min to heat to 350 degrees. I placed a thermometer in the oven and it reads 100 degrees hotter on the bottom rack. Turn the oven down and it won’t finish cooking. Turn it up and it burns everything. Very loud. Fan runs forever after you use it. Just terrible.