HomeAdvisor (Powered by Angi) Reviews

I have ordered service many times through HomeAdvisor and was happy every time. Each time I got one or more contractors calling me right away to give me free estimate or to fix problems right away! I can see customer reviews of these contractors online and provide review based on my own experience. This is such a nice way to connect service providers and customers. I highly recommend HomeAdvisor!

I was able to find tile and tree service contractors. They promptly responded and did the jobs well... with no hassles. This is quite reassuring when hiring people you have not used or been recommended by friends or neighbors. Much better than taking a chance with someone unknown. I feel confident that HomeAdvisor screens contractors and would not tolerate a less than satisfactory job by the contractors they recommend.

This is the 2nd time I've used this company and have been so pleased each time. They are professional, courteous and fairly priced. Always on time. Would highly recommend them!

I received extremely bad service from a contractor. After I left a bad survey, HomeAdvisor harassed me for three days straight to get me to remove it.

My roof was replace by Fletcher Construction, based on a HomeAdvisor referral and the work was outstanding. I couldn't be more pleased with the professional service and workmanship of Fletcher Construction.

Contacted us immediately about our problem and solved the issue that day. Proposed long term solutions which we agreed to and the work was done in a timely fashion for a reasonable price. We will use this services again.

Moving to a new state in a home that needed minor work, I had no contractor contacts in the area. HomeAdvisor was easy, affordable (free), resourceful and most of all my key source to find the contractors I needed. The reviews and customer service were most helpful. I am grateful and appreciative of HomeAdvisor.

We had an old reverse osmosis water treatment system under our kitchen sink. It had begun to leak and we just wanted it gone. I immediately sought help through HomeAdvisor. The company that we hired was great. They were efficient, on time, priced competitively and did the work skillfully. We will use HomeAdvisor for all our home repair needs. We love that there is no fee for using HomeAdvisor.

Great service. Easy to use website. Instant response to my search. Quick & professional work from contractors. Would highly recommend you try HomeAdvisor for everything-- from planning a project to finding cost estimates through, to choosing the right contractor for the job. You won't be disappointed.

I was given 3 different companies for irrigation installation, I contacted all 3 and never heard from anyone.

First, I asked not be contacted by a provider, but was, and 2nd, that provider was 90 miles away from where I said the project would be. All the others listed were also in the same locale 75 to 90 miles away from job site. Not worth paying workers to drive 2 or 3+ hours per day to job site. I should have been given names of contractors in the area where I said work was to be done. Not good results this time. Have had better results with HomeAdvisor previously.

So far I have used Home Advisor 5 or 6 times and each time I was more than satisfied with those contractors who called to help me when I needed them. I almost always hired one of them and was pleased. I don't worry now when something breaks or I need help in my home. I go immediately to Home Advisor and get the help I need. Great service. Thanks a lot!

Spoke to a few contractors who called. One was very responsive and I probably would have used him even though his pricing was higher than another caller. However, he made one comment saying the existing door sizing was custom and a standard door wouldn't fit. I'm not an idiot and that statement wasn't true. So that made me skeptical about everything he had to say. It turned into a trust thing. A second contractor sounded really good but had absolutely no follow through. He didn't show up when he said he would. I had to call him to find out why and get the information he said he would send. And, he didn't follow through on a second request. I felt I was chasing after him to give him my work. So I said the hell with all of them and got the job done on my own with standard size doors from Home Depot. The doors look great. I'm pleased.

Efficient and quick. ** did a great job with the sprinkler system at our new home.

McCullough construction. They were great, on time and clean. Recommended cleaning the roof in the fall as well as the gutters. Would work with them again.

We attempted to get qualified firms to replace our current cleaning service for our home. We ended up engaging Lucy's Cleaning Service and am very happy at this time.

The Home Advisor Experience has been awesome! ** has been an excellent patient rep with our company! Extremely helpful in helping me set up as well! Love ALL those LEADS!

I started my company in 2012. HomeAdvisor has consistently fed my business quality customers, and great customer service for 3 years now. Love this company :-}

I quit HomeAdvisor almost immediately after I saw that they were scammers. Months later they are still calling. Why sign up with them again? Am I a glutton for punishment? They could've resolved the issues that they seem to have with everyone but that means they would have to stop lying and return money. I was able to get my money from the credit card company but that was months later. After posting a review on ConsumerAffairs they responded to make it seem like they were resolving issues. As I stated, they never returned my money. Now, the current issue is to get me off their call list.

I have not finished filling out the required information by you and Handyman people start calling me. Take my name off your list. I don't want another call or email. This is ridiculous, going back to Angie's List. Showing zero professionalism!

Poorly qualified leads get passed on to me. Many times the poor lead is just snooping and has no knowledge that they are initiating a request for service. There is no request to verify that this person has enough money to even hire someone to work for them. Then when the lead never answers phone calls, emails, or knocks on the door, Home Advisor stalls at refunding for a dead lead that they have charged me for. Drop this service.

I am very happy with my leads provided by HomeAdvisor. They have been instrumental in growing my business and generating plenty of work to fill in along with my referral work and builders. If you use their system and follow up on your leads you will have plenty of work.

I encountered two leads in one day that unfortunately did not work for me. I am a plumber. The first lead wanted their lake drained and she advised me I needed a boat to reach it and the second lead said she clicked GA instead of FL by mistake. I was able to get online quickly and have a customer service rep put in requests for a refund on those leads. He was quick, efficient and answered all of my questions. He also gave me some info on how to go about disputing these on my own without having to get on chat. My overall experience with HomeAdvisor has been awesome.

The whole process is to try and scheme you out of much as cash as possible. It's a constant ploy to squeeze every penny out of the consumer as possible from DAY ONE. Don't believe me? I'll give you a breakdown of how it works:

Did business with one of their service providers (Altec Solutions NC), had a terrible experience and was treated poorly. But I thought I surely when I leave my experience on their review portal, I would surely have a chance to plead my case. I never counted on HomeAdvisor Completely ignoring it, they didn't even post it. Turns out they filter their service provider complaints. How can you trust a company who filters complaints?

I started with HomeAdvisor Pro Oct 2013, it was the BEST thing I could have done. It totally jump started my Business and has been a total Win Win. HomeAdvisor is the REAL DEAL. They are totally Professional, I have NEVER spoken any of their Reps that aren't EXTREMELY Kind and Courteous. Anytime I have had any issue no matter what it might be they get it taken care of A.S.A.P. I would recommend this company to everyone. Keep up the GREAT Work.

If you are thinking of using this service as a contractor... Use them for what you need then immediately cancel. I've had numerous reps tell me to pause my leads and that caused me to forget that I had an account with them. They then just charged me for a renewal on a service that had never brought me a lead, and the service they provided which did bring leads in the past hadn't been used for 6 months. 80% of their leads are people trying to get a bunch of quick estimates.

Every month I spend thousands of dollars upgrading and optimizing the company website, print advertising, sponsorships, etc.... and still 70% percent of my new customers come from HomeAdvisor. Best over-all advertising money spent by far. And it is not even advertising. I would recommend this to anyone with a local business!!!

The customer service rep I spoke with was very kind, explained everything and now I have companies to call about my project. I would recommend. They do all the work for me. I didn't have to check them out and even had reviews online!

Great information, thanks.

I contracted Cyclone Gutters through Home Advisor to replace a 56' section of gutter that came down on my rental home in Kent. He was fast, courteous and did exactly what I wanted for less $ than other contractors. I would highly recommend him.

I called in to find a glass repair service. The representative was very friendly and helpful.

So HomeAdvisor has contacted our company on 3 different occasion in the last year to sign up. Always a different salesperson. They tell you very deceptive facts about their service. The only way to sell their service is to tell you it only costs 81 bucks right now and it's going up to 119 if you don't sign up now. Then they tell you leads cost about 16 bucks. After requesting an actual chart of lead prices it turns out those prices are closer to 40 and 50 dollars per lead. Then they sign you up on a ten day free trial which is nothing more than fake leads with no info meant to entice and tease you to sign up. They also don't know your area at all and send you leads from areas you would never travel to, Their sales team is also given absolutely no ability to sell their service. They can't give you a real sample lead, they can't negotiate a trial use. They give no free leads every month which in my humble opinion should be offered with the trimonthly charge they do.

I have been using Home Advisor for a long time. I put a request for what I need and they send me leads. I representative I work with is really fast. Anyone that needs any type of repairs or service. Give Home Advisor a chance. You won't be disappointed.

We had used HomeAdvisor for about a year and decided to drop them last fall. The reason why we dropped them is simple. HomeAdvisor pays to sit at the top of Google search and advertises for various construction projects. Homeowners searching for a contractor click on their link and fill out a form. HomeAdvisor then sell the prospects information to paying contractors as leads. I don't have a problem with this at all. The unfortunate issue that I have is that HomeAdvisor says that they screen their contractors, but they really don't.

I thought this may be a reputable alternative to Angie's List but I never received an answer. When I tried to change my email to the one I have been using since 2013, I did encounter some problems so perhaps that is the reason. I am glad some of you had a good experience but my rating at this time would be 0 or NO STARS AT ALL.

They sent me 15 leads over 2 weeks. ALL WERE BOGUS. The problem is they charge you for EVERY lead they send you and credit you for some of the ones you dispute. Think about that... They take your money and never really give it back. I spent a few hundred dollars calling people who didn't need service. I spent more time on the phone with Homeadvisor customer service than I did calling bogus leads. Complete waste of time and money. I'll be the first on board for the impending Class Action Law Suit. I've owned my business for 16 years. I know how to sell and have an over 90% success rate through my website and Incoming calls.

I will admit that at first I was skeptical with home advisor mainly because of a number of unsuccessful leads, a few bad, and some issues with customer service. However as time passed and more experience gained using the program, not to mention expanding my zip codes and category of work performed, I have more work coming in than I had originally thought possible. What I had failed to realize in the beginning is that some time is needed in order for a network to be created. I am more than satisfied with Home Advisor and would recommend it to both home owners and working professionals.

** was very professional and helpful. Thank you.

** is a sales machine that does it the right way. Very convincing yet fact-based analysis of a company's situation. I will always work with him!!!

My main concern is that we are buying a lot of leads for nothing. Customer information are not always accurate. I am sure it is not Home Advisor fault but it is frustrating. It is difficult to get in touch with people too. ** is fantastic and is helping a lot.

HomeAdvisor over charges for leads. They act as an advocate to your customer after they charge you for the lead. They do not care if you have a contract with a customer. They charge for things not in your job description. They can ruin a small business owner with the hidden extra charges. They Refuse to refund your money.

Overall: Improper installation of new furnace, since corrected, five years after installation, so my problem is not with the installing company; my issue is with HomeAdvisor, who refused to post my 5 year experience. Angieslist posted it without any questions asked. A few weeks ago I was contacted by someone from HomeAdvisor to check on the review; he gave me an email address to send more details (receipts) about this review and a previous review that is incorrectly recorded on their website. Unfortunately, that email address turned out to be incorrect.

Richleigh and Associates - Contractor is very poorly managed. Service was requested in September 9, 2014. Bid was subtitled and accepted September 22, 2014. Then all hell breaks loose. One of their agents quits, they didn't honor the bid, they charged me an additional 13,000. Refused to do work for original bid amount and made the issue go to mediation. I submitted the above review on HomeAdvisor, ** with Home Advisor contacted me and stated the review would not be published due to their relationship with the Contractor. Not only did the contractor breach his contract he failed to do the work as described.

They automatically renew after a year without informing you that they are drafting $316 out of your bank account. When you call to tell them you don't want to renew and to refund your money they then tell you once it's been renewed they can't and they will not refund your money. They also send you leads of work you don't even perform and then charge you for it. THEY ARE THIEVES!!! STAY AWAY FROM THIS COMPANY!!! WISH WE WOULD HAVE!!!!

Contacted HomeAdvisor to hire handyman for various projects around the house. Was immediately contacted by someone who I hired based on our interview. He was Johnny-on-the-spot... in the beginning. Then it all went to hell in a hand basket. He did not complete the items on my list even though I paid him. Big, fat lesson I learned. He did good work, but failed to return to finish a few of the things he neglected. We spoke about him doing other projects and he seemed keen. I have texted him twice in the last week and he has not responded. I would recommend his WORK, but would not recommend his dedication or his reliability. No, no, no, no, no.

After submitting my comments on Gary ** an Architect that did not provide the services paid for. I had seen GREAT reviews on HomeAdvisor. I gave my one star and comments and they called me back that they would need additional information. Gary ** called in to dispute my comments. I immediately faxed and scanned documents (legal) that backed up my statements. They said they would get back within 10 days. A month and half and they HomeAdvisor NEVER responded. They are a complete fraud and biased to the businesses that pay them.

Was told I would be charged per job I got and didn't get one job. 600 dollars later cancelled with them and now they are pulling out 200 dollars more. They are nothing but thieves. Their leads were terrible. Never got one of them.

My company has used ServiceMagic, HomeAdvisor for more than 5 years and have paid for more than 1600 leads. My complaint with them is their policy of denying any lead credits for whatever reason if it is beyond 30 days for when the lead charge was incurred. I have had duplicate leads and leads that were sent to us during times when we had requested the leads to be placed on hold, not be issued credit. That is inexcusable as far as I am concerned!

I was registered as computer technician for Staten Island area but leads HomeAdvisor try to send me to Queens or Long Island. I perfectly understand what they try to do, FRAUD! More leads, more money they will string from you. Entire company full of fraud. Try to cancel several times but they still keep sending me the leads and keep charging my bank account. I disputed all charges but HomeAdvisor operated by crooks, try to get my money for nothing. I make 0 dollars and they ask me to pay $108. Complete and idiots and operated by CROOKS.

We were shocked they claim to do background checks!! The contractor we hired was a thief in every sense of the word!! He took the money, 70,000.00, and left the family with an incomplete second story never to return. We have been advised by local inspectors no work was inspected therefore structural issues require EVERYTHING come down. Next step is our appt. with an attorney next week. I do not believe there was any background check as we found yes, he does have a background!!

Referrals originally set up by them were for services we don't even provide yet I was charged for those. Obviously they don't listen when you tell them what you do! I went in and modified the services we provide and got a bunch of referrals mostly before or after office hours or weekends. By the time we contacted the consumer they already had many proposals or just never answered our calls. Most of the time got voice mails with no return calls. My company has now been scammed for almost $800.00 to date with a $0.00 return on investment. This company is a scam!

Signed up- promised good leads (that are shared by the way...not exclusive). Got a few leads, trickled in and blamo...charged for leads! They were worthless leads, no responses from the people, or unreasonable requests that could not be met...seriously! You pay for membership...then pay for each lead regardless of contact, or sale. Then pay and pay and never get a call for a job. Credits only happen if computer error- and no money back. Waste of time and money. Do it the old fashioned way- flyers, and word of mouth. Spend the same amount of money and go to staples for quality flyers, put ads in local papers- don't use these fools.

Signed up with HomeAdvisor during recession due to decline in business. Agreed to pay 200.00 a month for any legitimate leads generated. Unfortunately, only about 1 out of 10 leads would even speak to me, let alone set an appointment. Other times, even though I called within 15 min. of receiving text, already had too many calls to see me. HomeAdvisor exceeded the 200.00 limit almost every month; when called, had no explanation and refused to credit any money back. A few of the leads were other painters looking for work for which my firm was charged.

I have previous good experiences with HomeAdvisor. Regarding Dusting By Dyan, NOT SO. The help that checked out what needed to be done knew that I needed deep cleaning. Yes, it was done in stages, however, how can you clean a kitchen and not dust shutters or clean the sill. I told Red about my disappointment. Red reported to owner that I had found another cleaner. Red did not tell the owner why I was disappointed and then the owner started "fast talking" me I did not see any sense in continuing a conversation. It was $100 per person for DEEP cleaning. Why should I have them return for the next cleaning steps when it was light cleaning. Very disappointed. No receipt - asked for cash. Cash because first time users may fleece them. Hmmm... who has been fleeced?

As far as I'm concerned they are outright thieves and the person behind all this needs to serve some serious jail time! I reluctantly agreed to try the service a few months ago. After a couple hundred dollars in payments and nothing to show for it I called into HomeAdvisor to cancel and after a lengthy conversation they assured me that I was canceled. Not long after that my bank issued me another cc due to some other illegal activity so I was thinking the nightmare with HomeAdvisor was over. A month or so later they started calling me again claiming that I owed them money. I said that I had canceled and they said that there was no record of that. I have been getting threats to be taken to collections and finally gave them $80 yesterday to shut them up and hopefully make them go away for good! I wish I would have done more research on these guys. Absolutely criminal what they are doing!

HomeAdvisor contacted me about "advertising" my construction business on their site. I stupidly agreed to an initial $90 charge for a "supposed" background check. I'm pretty sure it was just a charge to validate my credit card #, because it took all of 90 seconds to complete. Originally the fees for the "exact customer match" that I was informed of were actually more than double the agreed amount. They later informed me that the fees they mentioned were for a whole different region, not my area. But according to them that wasn't their fault. And they refused to refund anything I had already been charged for.

They don't tell you about billing your account directly for each lead even if you decline it and when you call, they play around from I guess mom, dad and wife and tell you they don't refund ever after they have taking $600 out of your account.

Customers and service providers BEWARE! Our company had an account with Home Advisor. They charged tons of hidden fees. When trying to dispute several fees I spoken with three (3) home advisor reps. All three (3) including a supervisor could not locate the fees that were drafted from my business account. Consumers do not rely on ANY reviews you read from Home Advisor! They are 98% falsified. After canceling our account, they transferred all of my company’s reviews to a local competitor. STAY AWAY FROM THIS COMPANY.

I enrolled with harm advisor in November of 2014...Not one lead was legit. They stole close to $1200 out of my bank account before I could put a stop to them. No invoice, no billing notifications, no warning. They simply went into my account and pillaged. Yes, I gave them my info to do so (at an agreed price of $80 a month) NOT hundreds a month. Very painful lesson learned. A congressional investigation into Home Advisor is necessary.

Our HVAC company signed up with Home Advisors for a 3 month trial. I only wish we had read this reviews before doing so. Immediately they began to send us bogus leads. Most of the people we called had no idea who we were. Only one lead out of the hundreds of leads they charged us for led to an actual site visit. It was an old church with no money and needed major, major repairs which they could not afford.

I wanted to refinish my hardwood floors, so I started comparing local flooring companies. I decided to start my research on Home Advisor. I searched for the best companies in my area and I was initially pleased with the results. The companies were all rated very highly and the reviews were great. I decided to call a few of these companies and request quotes. I called the first company on my list and a Home Advisor representative picked up. She expressed her gratitude for calling Home Advisor and said she sees that I am interested in calling this flooring company. I was confused on why the phone number listed on the website under the flooring company was answered by Home Advisor.

They gave me a 90 trial and was paying for lads that never turned into customers. Spent about 850.00 in 3 weeks and 0 profit. I should have checked the review before signing up with them. Too late. Don't be another victim. Stay away from them.

I used to be a paint contractor with ServiceMagic.... When I got tired of their false leads and bogus credits, I quit, leaving them an $11.00 balance, which they hunted me down for a long time. I was sorry that I didn't leave a balance for $10,000, instead of the paltry eleven... Then I got romanced by HomeAdvisor, who assured me that they changed their name along with their practices and that everything was different and better now, such as the most important change being that now they "QUALIFY" every lead before sending it to their contractors, eliminating the drunk dialer, the window shopper, the prankster, etc. So, I signed up again (and paid that eleven dollars I owed) and I have to admit that my first 4-6 months was pretty good. I closed on some good job leads, and didn't on others, which is the name of the game.

They ended up contacting me and fixing the situation. I still gave 3 stars because of the trouble they put people through to get issues resolved.

HomeAdvisor is providing customers with incorrect services that my company does not provide... I was a contractor for HAdvisor for approx. 5 months. I suspended my account for 2 of those months... tried to correct wrong info, got numbers of customers. When I called, bogus recording. Only 2 leads for services my company actually performs! Never talked to the same person twice, only one person that sounded qualified to work for a lead supplying company! Magic Chief was a joke... in my opinion, so is HomeAdvisor.

Home Advisor - I signed up with home advisor in January 2015 and agreed to terms of starting March 1, 2015 with a lead search area of 20 miles. Home advisor not only gave me bogus leads outside 60 miles, they started them immediately and charged me fees to my Credit card. Not only did they charge me fees, the fees were more than what was quoted. When I requested a refund they quoted they do not refund. BEWARE of Home Advisor - they are a rip-off.

They called me for a 3-month trial for $120. All they gave me was fake leads, stole $200 out of my bank account, which they denied of course, and even hung up on me about the situation. Then, they had the nerve to say I owed them money and called a collection agency to collect. All in all I lost $600 and closed my personal account. That's right, I never give my business account information over the phone. Overall, this company is not real, it's a scam, run by people who don't have real jobs. As a contractor I will never again pay somebody for work. As a contractor I will go out and make my own money. As a contractor that's what I believe in, not filling out applications for a job for some company that treats you like a number on a piece of paper. I will make my own money!

All the shoppers and false leads cost me big $$. Also a friend of mine used them for leads. He would ask for jobs to be done and see how many people called him. You won't believe the Joe blows that do. They are falsely advertising that they run background checks on all their contractors....THEY DON'T!!! And on top of it all they call me at least 3 times a year to use them again...HA HA...I won't make that mistake twice.

HomeAdvisor is taking me to collections for fraud on their end. They never responded to my credit card company when they were suppose to for charges and account that was closed. Now they are trying to ruin my credit. Stay away from them, far away. They lie. They rip you off. I'm being charged for calls I never received.

As a previous "contractor" of home advisor, I would like to warn the general public of home advisor's lack of research into my company's past history. I was asked a few questions in a short telephone interview and then sold telephone leads immediately. I could have told them anything, nothing was verified. Most concerning was the fact that I had only been in business for less than one month!!! I or anyone of my employees could have been dangerous felons... but I was sold lead after lead. BEWARE!!!

They called me for a 3-month trial. I did want the leads. They didn't explain that I had to turn the leads off. Well I got like 4 texts from them with leads and since they had my account information they charged me. I called the salesman. Didn't answer my phone call. Didn't return my calls. I called their 1800 number. It took me like half an hour to speak to someone. That someone transfers me to someone else. Conclusion was they couldn't refund me the money. Bad service.

We hired K and W property maintenance in new port richey Fl. They didn't finish the work once they were paid and stole tools etc from us. I googled the company, then the principal Kenneth **. His face appeared in multiple mug shots for grand theft. OBVIOUSLY, home advisor does NO BACKGROUND CHECK and common criminals are free to enter homes and steal!

I'm owner of plumbing/Hvac company near Pittsburgh. Received email from Erica and asking for plumbers to do work. Call, leave a message and only to find out it's a sales tactic. Told her repeatedly "not interested" and she got ignorant and rude on the phone. And she "if your weren't interested then why did you call and leave a message and waste my time!" And hung up! Well proceeded to call back and instructed her that she E-mailed me first and to take me off their list and never to contact me again! Rude and unprofessional!!!

I've been on both sides of the aisle with this company. As a business owner and as professional and as a homeowner/consumer.

This company has no idea on how to screen calls before sending the info to the contractor. I signed up with this company to generate more business but unfortunately they are costing me money. After getting sent 7 leads which half I couldn't get a hold of, they're charging me over 300.00 dollars. I really think they don't care if you get the calls or not. They send these leads to 3 other contractors so do the math. If you are thinking about signing up with them buyer beware and my condolences.

I was in the process of signing up to use HomeAdvisor for promoting my business. I understood their process and had no issue with it. However when they went to run the "background check" I failed and not because I have a background I have to pass multiple FBI background checks to be in my current profession. The problem is they don't run a real background check. They run some kind of public records search so if you share the same name as a convicted felon then get ready to be amazed. This is what happened in my case. It took me seconds to find out this guy is 20 years older than me. However HomeAdvisor now wants me to pay for an actual background check to "clear my name"...really!! Seriously!! First of all why did they need my social security number if they aren't gonna use it. Secondly how is it you're gonna say you run a background check when you're just searching for a name? I think that's very misleading. Also how thorough is it if someone has a common name? Lastly it is ridiculous to make people who want to use the service fix the broken process in their so called background check. They need to get their processes in order.

This is some jacked-up website that makes a profit God knows how. They don't screen their people and anyone who thinks they can do any and every thing is free to join as a pro. Then the "pros" secure jobs from innocent and unsuspecting victims, take their money and run.

I was looking for a maid and was going to use Angie's List but saw it was a pay-service. Right under it was an ad for HomeAdvisors.. which appeared to be just a regular website, no fees. Just a portal to look for housekeeping services in your area but inputting your info (name/address/phone/service needed). As soon as I did this, it came up with matching results and asked if I wanted to be called or to just view the matches on my computer. I clicked view matches on computer. Not more than 60 seconds into looking at the matches to evaluate the companies.. reviews, etc.. I start keeping phone calls on my cell from maid services who said they were automatically given my phone number via email or text and charged a FEE that is automatically taken out of their account for being provided with my name/phone.

Resigned up with HomeAdvisor. Caller who solicited us stated the Home Advisor changed, they were doing business differently now. Leads only generated to 1.1 people as a statistic. When actually go to 4 or more people. They make you pay $79 to sign up and they said my leads would be no more the $20 - $25 per lead which is fair. After verification was being done I the contractor kept interrupting saying that is not what the caller told me. After about 4 times the original caller stated just say yes to the prompts. Upon phone conversation, received email and everything what I thought was going to be turned out different. The pricing was highlighted as a lot more money. I immediately email expressing my disapproval for the misleading of the original conversation. Not HAPPY THEY LIE UPFRONT AND TAKE YOUR $$$.

I signed up with HomeAdvisor after about 1 year of them calling me to join. When I did, they told me I have full control of my leads - what a load of crap. After saying I did not want my leads turned on right away, they set me up with the leads turned on. They charged my debit card which made my account overdrawn. My bank said they would erase the charges if HomeAdvisor credits the two leads back to my account. When I called HomeAdvisor to do this, they said they can't. They said they would give me credit on the HomeAdvisor account. When I let them know I'm still out the overdraw charge, they said they would give me five free leads which they did not. Instead, they started charging me for more leads. Stay away from them - they're crooks. I am filing a lawsuit. That's how bad they are.....

I went to HomeAdvisor.com because I qualified for a HE Loan and decided that it was time to get the rest of my house done, having broken tile on bathroom shower walls, and new flooring needed upstairs, as well as some downstairs work. I submitted my interest, deciding to start with the tile. I submitted a separate lead for flooring. I was connected with several contractors and 2 contacted me in response. I understand that it is because they are charged a monthly fee and then $60 per lead, if they take it, as a contractor told me.

Stay away from HomeAdvisor (formerly ServiceMagic). This company is a hoot. They send you leads, charge you for them and charge over $300/year for membership. What a joke. To those of you who at one time had contacted me for work to be done, if no one showed, you can thank Home Advisor for this. For those who owe them any money, do as I am and have done, DON'T pay them a cent!

I got a quote to fix a plastered wall after wall mirrors were removed. A top rated drywall company from HomeAdvisor came by and gave me a quote. The guy that answered the phone was definitely not the guy that showed up. After looking at the wall the quote is $3200 to patch up the wall and another $500 for paint, for a total of $3700. My previous highest quote is $1000 and another for $500 and I supply materials. I ended up meeting a guy at Home Depot that fixed and painted my wall for $450 and I supplied materials. I will never ever use HomeAdvisor dot com.

I would like to say that it is so so so hard to give a bad review to the contractors that I hire from Homeadvisor. I hired a contractor with 34 reviews (all 5 stars) and the guys was the worst contractor ever and it did not reflect 5 stars review. I tried to give a bad review and they still don't list my review. I already called homeadvisor twice, emails back and forth, etc. DO NOT BELIEVE the good reviews... I am going to find a more reputable website to find contractors. Homeadvisor only wants good reviews to show how good and professional their contractor are... STAY AWAY FROM HOMEADVISOR....

I signed up with HomeAdvisor after about 1 year of them calling me to join. When I did they told me I have full control of my leads (BS). After saying I did not want my leads turned on right away, they set me up with the leads turned on. They charged my debit card which made my account overdrawn. My bank said they would erase the charges if HomeAdvisor credits the two leads back to my account. When I called Home advisor to do this, they said they can't. They said they would give me credit on the HomeAdvisor account. When I let them know I'm still out the overdraw charge, they said they would give me five free leads which they did not. Instead, they started charging me for more leads. Keep an eye on your bank account or you will suddenly find yourself with no money.

We signed up to be a contractor thru them. They called us, but they never said that almost 100% of the work is for homes and not businesses. It wasn't until they had our money that we were told that is was mainly for home work. We are a commercial, not residential business. Then they kept sending home leads which we don't do and electrical business needs which needed to be met by an electrician. We would ask for credit, but that would take a week to get and they would bill us for the bogus leads every week. We finally cancelled after 2 1/2 months out of frustration. We have since been told that they will NOT credit our credit card because that's not how they do business, but they had no problem charging our card for wrong leads. I truly believe they suck people in and charge them as often as they can until you get frustrated and cancel and then find out they keep the money. Like it wasn't bad enough paying them for their "services", but now we've been scammed into paying for leads, not for our business.

As licensed electrician I signed with HomeAdvisor for leads regarding electrical jobs. I received 9 fake leads and just one almost real. The owner was just looking on their HomeAdvisor site. I spend $400 for nothing and I have hard time to close the account. I was scammed in the past from ServiceMagic and when I signed with HomeAdvisor I tell them that I had bad experience with ServiceMagic but they said that they are a different company with different rules. The same scam HomeAdvisor or ServiceMagic.

HomeAdvisor claims to thoroughly screen and qualify their "Pros". Relying on that, I signed on with one of their 5-Star contractors in late Oct 2014. Well "HA!" to that, for it turned out they were just a labor broker themselves and with a high turnover of so called "employees" and subcontractors. Yes, the "Pro Contractor" thoroughly qualified me and my helper for the intended work, asked all the right questions, that is but in reality had little actual experience, lacked even basic equipment (as opposed to personal tools), and caused unnecessary work delays. Not only that, but the HA qualified Pro-Contractor flatly refused to make good on the final balance due over $1,200 + attorney and lien fees. Worse yet, they're using photos of me and my work as bragging rights on the HomeAdvisor site! I brought all the factual details to HomeAdvisor's attention. So far (12/26/14) they haven't acknowledged or done a darn thing, and they won't publish my 1-Star review. One could say "The nut didn't fall from the tree" or "Like father, like son".

After receiving several totally bogus leads, with the completely wrong addresses, I was trying to cancel my account online, had to wait 20 min for the live chat with no one starting the conversation. Had to call 3 TIMES!! to simply cancel my account within 3 days after signing up for it. After multiple promises to cancel, had an e-mail congratulating me with the opening an account with them. I had to put stop on my credit card, however, now they are threatening to send my account to collection agency! Now I have to pay them and then I am going to fight as a matter of principle in the small claims court!

The reps will tell you absolutely anything to get your money. And then when you find out that there is a really good reason for all of the negative reviews on this site, you will call up the rep that sold you this scam to see if there's anything they can do and you will never get a call back... Then they will threaten to send you to collections for their fraudulent bill and illegitimate services. My experience was exactly like all the other contractors here, I just wish I had done my research here ahead of losing the money! I cannot find one legitimate review saying anything good anywhere on the internet about these thieves. The only "good" reviews are obvious corporate "you are stupid and not persistent enough" statements for damage control attempts by someone at Home Advisor.

Beware. This company is a big scam. They sent me the same lead they sent to 15 other contractors. When you contact the customer, they will tell you that several other contractors called them about the same thing. On top of that, they say they're going to charge you $25 for the ** lead and they end up charging you $50 instead. Stay away from them. They will scam you too. There are better sites out there.

I have been with Service Magic and HomeAdvisor on and off for over 10 years. At times they offer a fairly good service however that is only about 5% of the time the other 95% is a total scam. They tell you $20 for a lead and charge $50. They will tell you only 3 people will receive any one lead then the homeowner will tell you as many as 10+ will call (one actually told me over 20 different contractors had called her). Why do I keep going back? I read the review and every now and then one will say they have changed- I'm happy for them but it hadn't happen to me yet. Just last week I decide to give them another try. Drop services offered to one item - received two leads for services I didn't offer and was changed $114.00 for two useless leads that should not have cost more than $56. Same ole same ole - I see no change in the way they do business. Look elsewhere for your leads, I have used them for the last time.

Reading the reviews on HomeAdvisor. Lot of folks whining over nothing. Been with HA for over 2 years. We are a landscaping company in South Florida. Very competitive market. Here's the deal: You will land around 30-35% of your leads if you CONTACT LEAD IMMEDIATELY. The general public isn't aware that the HA client is paying for leads so they put in requests for lack of nothing to do. That's part of the process. For us, we may go through 10 leads that are worthless. Then hit a lead like we did last month for an outside mall landscaping that we bid on and got at 8K job. Spent $400 let's say for that lead. Worth it? Heck yes. If not happy, try Networx. $225.00 per month for unlimited leads. They ARE NOT AS GOOD as HA. Remember: HA advertises which is good. Last comment: Stay away from Angie's List. They will be gone soon. Bad company. Arrogant jerks.

The sales person signed me up to be a home advisor contractor. I went through their screening process and they got my credit card. I was told to sign up as my company name (corporate entity name) rather than my company name that is known to the public. My name was marketed as an LLC name that isn't known to the public but rather registered to the state, and my DBA name was not displayed. I was then told "they would fix that later". Then my card began to get charged on leads that didn't match up to what I did. I do mud jacking, foundation repair, etc and I was getting leads for cabinet making and custom windows. I tried to reach the sales person but got no response. This company should be shut down and charged with fraud. Do not use them as a contractor. The sales person's name was Uriah in Overland Park, Kansas. I tried to email him many times but got no response. I then called him and his office and got bounced around to many call centers and resolve wasn't had. I am now opening up a fraud case against them and I am filing a police report as well. I was charged $105 in the last 2 days on leads I didn't want, under a company name that isn't known to the public, and not granted a credit as of yet.

I was told they needed a personal card on file and would not be charged. I was charged the same day on that very card. I now have a bill on my personal card and cannot get things reversed.

They gave me a bad contractor to do my floors but it was nightmare. They did not resolve the problem and fix the laminate in all rooms. The Oahu Flooring did not fix the problem. They did not remove the old tiles instead they did the easy by going over the old tiles. The contract to remove the old tiles and dispose of it first, but they did and the contractor bailed out and another contractor to finish the job. So the bathroom has different tiles and they glue it good and one is already coming out.

We have been using HomeAdvisor for a year or so. For us, about 80% of the leads turn out to be nothing. No answer when called, no reply when emailed about the project. So far, only 1 of the remaining leads turned into a contract. The other real leads either did not get the work done, or went with someone else. However, there appears to be a way a customer can find contractors on the HomeAdvisor site that have a profile that fits their needs calling us directly. In this case, 9 out of 10 have turned out to be a contract. I suspect (like some of the comments say in this forum) since these people are taking the time to find a contractor rather than blindly seeing who responds to their request, they are serious about wanting a real contractor to do real work.

We set up our account after a rep contacted us. We paid $80 for a set up fee and for a 3 month trial I believe. In three months time we were sent 5 leads - all of which did not apply to our business or were out of our geography. We are a pest control company and were sent leads for Bees (different licensing and something we told them we did not handle) and termites (same as above). As each lead came through we called in to Home Advisor and they said they would remove the charges. After the fifth incorrect lead we called and they had accrued the charges for all the leads they had sent, plus a $70 late charge for not paying for them. They then offered to cut this in half and close the account... I obviously declined and said that I would not pay even half for invalid leads. They agreed and said they would close the account.

I started with Service Magic and put a cap on the amount of monies I spent each month. I received a lot of leads but complained quite often to them about the number of leads that I received that were not even resulting in a returned phone call. Then there were leads that were people that were just curious about what something would cost, but had no intention of pursuing a project. I myself still to date sometimes fall into a Home Advisor trap looking for pricing on materials, and suddenly I have contractors calling me to install windows when all I was looking for was a price for a window to install as a contractor. As a result 4 contractors would have to pay for Service Magic's services.

Home Advisors has charged my credit card for services I did not use. I joined and they kept sending me 3-5 leads per day. No contractor can keep up with those leads and I asked them to stop. They collected the fees on these leads no matter what. The first lead they sent, the person didn't even exist. Others were bogus leads. The way they charge your credit card you can't even tell what it is for. They charged me over $600 in a month. I called several times and they said they would take it off my credit card but never did. I called American Express and they are fighting it. I had to tell American Express to not let them charge my card.

I just joined Home Advisor and received 3 leads in one day. They collect fees from up to 3 contractors per lead, which is not right. This means they collect the lead fee from up to 3 people at once. One of the leads was for work I didn't do which Home Advisor gave me a credit for. One lead I did not get, someone else got the lead, BUT I AM STILL CHARGED. The third lead I made 3 attempts to contact the customer and finally received an email stating that the customer had her brother do the work and didn't need my services. I contacted Home Advisor, but they WOULD NOT do anything to help me or credit my account, even though I had the email from the customer stating that she used her brother to do the work and never used anyone from Home Advisor. I spoke to 2 different employees, including a supervisor, but to no avail. This supervisor basically said, "This is going to happen, but you should make up the money lost in other leads and work." BEWARE OF THESE CHARGES! Home Advisor is a get rich quick scheme for them.

I signed up with Home Advisor in June of 2014. Sales pitch sounded good. I could use more leads. Wasn't told leads would go to other contractors. I told them I could not receive leads from the state of Pa. I was not licensed in the state. First couple of leads came from Pa. I canceled. Best move.

Home Advisor is supposed to advise homeowners about "screened and recommended" contractors for home remodeling projects. After contacting Home Advisor, an UNSCREENED contractor contacted us immediately, and we did not know he was unscreened. Home Advisor stated that, "we will pass your information to qualified contractors who will contact you." OUR EXPERIENCE WITH THE CONTRACTOR THROUGH HOME ADVISOR WAS THE WORST EXPERIENCE WE HAVE EVER HAD. Home Advisor claims to match homeowners with qualified service companies, but this is clearly a fraudulent service. Home Advisor does release private and personal information, such as your name and cell phone number, to UNSCREENED contractors advertising on their website. As an experienced homeowner who has lived in 6 houses, I strongly discourage anyone from using Home Advisor, and their website should be shut down.

I was solicited by phone for the service. I signed up for (and paid for) a quarterly membership. In that time I got 5 leads all in the first week. Three of the leads were for services that we don't do and I still have not gotten a credit for 2 of them. I asked them to credit my charge card because it was their mistake and they said they don't credit your card, only your membership or lead fees. I said "what if you make an $800 mistake, you still won't credit my card?" They said "no, we charge your card and you get credits on future leads only." I signed up in August and it is now November 13. With only two leads in that amount of time it would take years to be credited assuming they make no further mistakes. Haven't received a single lead after August 7 yet they charged my card for another quarter. STAY AWAY!!!

Home advisor is more money you pay to this site what you make. They give list to other 5 contractors.

As a contractor I wanted to expand my business by receiving more leads. That was not the case with using Home Advisor! They sent me leads that was sold to about 12 other contractors after promising only 2 other competitors. Most of the leads did not pick up their phones because of being aggravated of all the other calls. We spent well over $1,000.00 and we have not been refunded for any of their mistakes or lies. I give this advertisement company 600904792 thumbs down!

I submitted a review to Home Advisors and they did not post the review because it was a negative review. They stated that they did not post the review because I had not hired the company.

I signed up as a contractor with Home Advisor about a week ago and have received four leads since, only one of which being a successful lead. I felt like this was not going to be a good fit for our company and was not going to be profitable in the long run, so I kindly called to cancel our account and get refunded. They told me that they will not refund me the initial $89 quarterly charge for being on their online directory and having an account with them. Their only solution was that I can "turn off" my leads if I don't want to receive/pay for them anymore. I would prefer to be refunded my $89 and cut all ties with Home Advisor, but they don't want to cooperate with that request. I was specifically told when I signed up that we were not under contract, and I was definitely not told that the $89 was non-refundable. I also was not aware when I signed up that each of the leads would be sent to multiple companies, leaving us in a sales competition with one another. All of this hassle is not worth it for the minimal amount of real work we'll get from Home Advisor.

I have initiated contract for different projects at 5 different occasions. Either the contractors don't reply, or when they reply back and set up times, never show up, you just spend all day waiting. Instead of using commercial contractors, I thought giving business to local people, trying to make ends meet...I went through this site. One contractor for garden project brought most inexperienced people and a day worth of work ended up being 8 days of worthless job. For some jobs, the price is prorated. I paid, asked amount of money for 3500 sq feet lawn to be redone, basically re seeding the entire lawn, the guy came, cleaned only few patches, about 150 sq feet area, threw some seeds and that was it. I ended up re seeding them myself...so far only one contractor, to lay wooden floor did the best job efficiently, on time, never late. One contractor who did cement work, walked away with my extension cord, left cement remnants everywhere. Would I use them again? ABSOLUTELY NOT.

I joined about two months ago. After seeing that this was not for me I kindly called and requested to cancel. Instead of canceling they stopped the leads for a few days. I called several more times to cancel and left a message with the person assigned to me. Finally I got a live person and told them of my intention to cancel. This company will not let you cancel and continues to charge you for leads. I had to get a replacement credit card with a different number just to stop them from charging my card. I was told I owe for leads that were given to me after my request to stop. Stay away. This company is a fraud.

I was surprised to see a notice that a collection agency is coming after me for $100.99 from Home Advisor, Inc. We were going to work with them in starting a cleaning business and it NEVER got off the ground so within 4 days, not 3, we called to cancel our agreement and get a refund of our $80.99 fee. I also contacted American Express to notify them that we decided NOT to open the business. So it was not made clear to me that this is non-refundable. That is a scam and a rip off. IN this day and age, $80 can feed your family or put gas in your car.

Out of 25 leads they charged me for - one actually turned into work, the rest were shoppers or other companies called them back first. Yes when they send a lead, they send it to multiple companies. One particular lead was a complete botch - the customer had never heard of Home Advisor. Told me he didn't even own a computer, I spent much time on the phone with Home Advisor and they refused to refund me the money for the bogus lead. I believe that any type of advertising like this is flawed in its basic construction.

Thanks to Dan ** who reached out to me (left message of result) to resolve this, I'll consider this solved. We were not a good match, and being mislead to believe otherwise was the problem.

I'm a contractor for 30 past years in good standing. I requested an annual membership for $288.00 with no leads. They defied my request, enrolled me in quarterly billing with leads. I immediately discovered this suspending my Visa card and leads via website on a Saturday. They sent me 5 leads anyway totaling $479.00 after this. Convenient Nobody's working there on weekends. So on Monday I attempted to resolve this clear mistake on their part. They promised to deal with it immediately. They apologized however I was sent AN ADDITIONAL 3 LEADS FOR $289.00 on top of the others. To date they have promised to refund me, but haven't. And today I called and they now CONVENIENTLY CLAIM TO HAVE NONE OF THE AGREEMENTS ON FILE AND WILL BE KEEPING MY INITIAL PAYMENT. STAY AWAY FROM THIS PONZI scheme. They are nothing more than common thieves.

HomeAdvisor wants to keep these bad and unreliable contractors for their business. In order to do that, the HomeAdvisor cheat the consumers by: 1) Removing all the negative rating/comments from these bad contractors, so that these bad contractors are still showing as 5 stars. I was not aware of this trick until I found my comments were removed recently. That bad contractor I hired still had 5 star with a statement of "100% of reviewers recommend this pro". 2) HomeAdvisor doesn't do background checks, but they still declare that these contractors passed the security check. Therefore, people put their trust in HomeAdvisor, yet they hire unreliable contractors.

I signed on with HomeAdvisor and was completely mislead. I should have read the entire fine print but even so, they should inform you of all the important terms. When you question any charges, they do tell you the terms and at that point, it is too late. This morning I received a lead, called immediately and was told they do not want the estimate. This was a $81.00 charge to me. I called HomeAdvisor and they told me they do not credit back if the customer changes their mind. It was literally within a couple of hours this all happened. It was a scam! Do not use this company. I am saving you from what I went through.

I was completely mislead by the sales person who signed me up. I was specifically told that I would not be charged for leads unless I pursued them. All of a sudden I keep getting all of these text messages and phone calls. All leads were not even close to something I would do so I did not act on them. Next thing I know I have hundreds of dollars worth of charges. When I spoke with customer service I find out that I could be charged up to $800 a month!!! I was mislead in so many ways during that sales call, which conveniently they don't record that part of the conversation. A complete FRAUD - I am writing this so that hopefully others don't make the same mistake I did. I am out a lot of money for nothing.

This company is all about making money and is not for the consumer. After being bugged 3 times a week from them and told them to put me on their do not call list many times, they finally caught me at a weak point by offering me $100 worth of leads and telling me how they do this stringent background check and only the best of the best is accepted by Home Advisor... Ok so with AAAAA rating on Angie's List (I was told that's why they wanted me) they do my background check and call me and inform me I passed with flying colors, so they sign me up and collect an $85 fee to get the ball rolling. The next day I get a lead. I call the woman and she tells me my company already spoke to her and she told us she was not going to hire us because she felt uncomfortable.

This company is a complete scam. Don't do business with. They charge money for every lead. So you too gonna pay over $200 a week for fake phone numbers and fake jobs. Please people don't fall into their trap. And for the people who did should definitely file a lawsuit against them so we can get our money back.

My brother is a contractor. He received a call from a sales rep who told him that he will send him leads and if the lead turned into a job, Homeadvisor will charge him for it. He paid $80 for a signup fee and started getting emails with leads. Within two weeks, he realized that they are charging his account over $300 for the leads which by the way had nonworking numbers or people didn't answer or didn't want any job done... We called them, cancelled our account and asked for a refund on the leads. The lady on the phone absolutely refused to help out saying that these are their services, their business model and they will only refund money if the phone number doesn't work. The refunded money will go into the Homeadvisor account and NOT to the customer's credit card account.

I was a contractor with HomeAdvisor. When they solicited me, I agreed to try their service. The salesperson told me I would only be charge for the leads that were fruit full. THAT WAS A LIE. I notified them immediately to close my account when I discovered they took money from my business account without authorization. I notified my bank of their wrong doing and they put the money back in my account. I notified the Better Business Bureau and the attorney generals office of their practices. BEWARE of this scamming company.

At first I was very happy with Home Advisor. About 50% of the leads I got were actual people that would responded to calls, were looking for quality as opposed to the cheapest possible price, and paid their bills. After that, whether or not you convert the leads into clients is entirely dependent on you and not HomeAdvisor.

As a home improvement contractor, we thought HomeAdvisor would be a nice addition to our business, we were wrong. They charge for every lead generated, whether it's a valid lead or not. Unfortunately, nearly every lead generated was fruitless. Wrong numbers, customers with no knowledge of HomeAdvisor and hangups. They sold us by saying these customers are ready to do business.....not! It's very difficult to challenge a lead charge. Their ads are very slick but don't be fooled it's a waste of money.

A number of leads generated to a dead end, answering machines giving different phone numbers. Not answering the phone, after being told from home adviser that leads are screened and ready to do business. What home adviser can do for you is rape your account then have the gall to call and say your account is overdue. Never received one single lead.

We were a contractor who would receive leads from HomeAdvisor. They charge an astronomical price for leads and the leads usually go nowhere. The most recent lead we received from HomeAdvisor was a lady who supposedly needed a new roof. We accepted the lead through the email but when we contacted the customer, she stated that she was just looking and wasn't ready to do anything. HomeAdvisor charged us $64.30 for this and has refused to refund our money. They just say bad leads are worked into their pricing structure. I should not have to pay for bad leads!! They should be ashamed of themselves!!

Contractor's would call setup an appointment and never show up or they would never call me back. I had better luck with Angie's list you get what you pay for.

We needed a new roof. I am SO sorry I gave these people my phone number and e-mail address. I received a ton of calls from all kinds of "Contractors". Most of them were unbelievably rude. They called me several times each to confirm the appointments, always insisting that my husband and I both be there. It was like some kind of real estate scam where they try to "sell" you on their services. Then half of them never showed up. One guy showed up in a Mercedes, no ladder, wouldn't even go on the roof and left after about one minute after calling me about 5 times (no joke) to "confirm". Whatever you do, DON'T give these people your contact info. As far as we can tell, none of the companies that called us are any good.

We purchased 36 different leads from Home Advisor before we caught on to the scam they were pulling on the local contractors. We did land 3 of the jobs we called on from them which was a good thing. Back to the scam we receive many leads that we accept and pay $92.00 apiece for their "market match" leads and $112.00 for their "exact match" which you are forced to pay for no matter what. When you call for a refund on leads that don't EVER answer, they tell you that it's not their problem and no refund. Meanwhile the "exact match" leads are suppose to be exactly that but we have called many leads and have the so-called customer say they have too many people coming to look at it and hang up if they answer at all which is more often than not. Why would a REAL consumer fill out a specific questionnaire and then not answer the phone or emails or messages?

I recently conducted an internet search for a company to haul away materials in my back yard. I found a local company with good reviews, but when I called the "company" number, I got a HomeAdvisor representative who stated that the company pays them to forward leads–all well and good. During the course of our phone call, I inquired whether they represented other contractors for a specific project I needed done. When she said yes, she stated she would forward a list of local contractors to me, from whom I could choose. She took my e-mail address, but I never received any list. What I did receive over the next few days were phone calls to my personal cell phone from contractors saying that I had inquired about a project. Problem is, I never gave HomeAdvisor permission to give out my phone number to ANYONE except the one contractor I originally thought I was calling. Not only that, one of the contractors informed me that HomeAdvisor had charged him $40 for my phone number! Poor guy had to pay for their fraud. I would advise contractors NOT to use this company. You are clearly being ripped off, by a company who appears to use fraudulent business practices. I sent an e-mail to them, but have not heard back.

I was contacted numerous times by a sales rep but at the time was not interested in any more advertising. After talking with her I thought, what the heck - I'll give it a try. They of course promised me a goldmine with their lead system. It sounded like a good idea so I thought I would try it. I was very clear to her when setting it up that I would not stand for bogus lead which as it turns out everyone I have gotten is exactly that. When I called in to check, discuss the issue, I was pretty much told oh well & would not receive any credits. Not only do they bill you for leads they have sold to someone else too but their system for filtering out the leads is useless at best. Nothing but tire kickers. Not one was a real potential customer.

This company is a fraud, stay away from them. They prey on new contractors that are starting and promise them only things that contractors want to hear, and is only lies that pile up one after another. So, be advised, don't give any money. Find a different way of advertising-- either your local newspaper or better, delivering flyers is better than giving your money to home adviser where you will be spending your money on dead leads.

I was approached by these folks to list with them at a very reasonable price, so I did. I was immediately told that they could generate many high quality leads for reasonable prices. So far, not one lead has turned into a job. Not one. But I have been charged for every lead up front. I contacted customer service about my concerns and received nothing but double talk. In a nutshell, I was told "that's tough." I will not take any more leads from them and write this off as a learning experience. I would warn other contractors to think twice before buying into the Home Adviser program. They made lots of nice promises to me, but did not deliver on a single one.

After they contact me to sign up with them many times the salesperson offer me gold and told me that they have a team that it will help my company to grow. I sign up with them and after two days I start getting small leads that are not even worth it. I call them and got credit, not a refund, credit on 4 of them. I have to put a stop on the leads until I review my options. I called them back and they told me to expand my search. I turn on my leads back on and still getting ** leads out of my work area. Call them and now they told me to select my scope areas to just a few. I told them to stop and that I want a refund. Guess what - they told me to expand my area again. DO NOT WORK WITH THIS RATS. They will steal your money.

These people, the company are a scam. Do not give them any information regarding your credit or debit cards as they will steal you blind and you've gotta sue them to get your money back. Attorneys are in their case a necessity as they are thieves. Stay away from them like they are contaminated with a deadly disease. SERIOUSLY, THEY'LL STEAL YOU BLIND UNTIL YOU BAR THEM FROM ACCESS TO YOUR ACCOUNT. BE FOREWARNED!!!

So about a month ago I was told about this company, we have been in business for over 10 yrs but because we moved to a different state it was like starting all over again. I landed with Amber as the sales person and she gave me a $100 credit towards leads for being referred. When she explained how the company worked I decided I didn't want to do it because I would pay for all leads I received including the ones that I didn't get the job. Then her way of convincing me to do it was she would personally monitor my credit. Once I was getting close to my $100 she would contact me and ask me if I wanted to continue with them. If I said it wasn't working I would keep my profile up on their website for the 3 months I paid for and not receive any more leads. I said ok!

Unwanted leads. HomeAdvisor did or have lied about their service. Home Advisor has taken money from my bank account with my knowledge. Close to 900 dollars. Home Advisor were misleading about the true nature of their business. There are too many details I can't disclose. I can't afford a lawyer.

Beware of the slick talking salesmen that call from Home Advisor! They will not tell you of all the charges and do not tell you the REAL price of the leads. I was not told there would be a reoccurring quarterly fee; in fact, I was told it was a one time startup fee, which was an outright lie. What they really did was waived the startup fee and charged me a reduced quarterly fee. I was told leads would cost me between $14-$25, when in fact leads cost me $20-$30. That may sound like a small difference, but it does add up and makes a big difference to our small family owned business.

We had been with Service Magic for 7 years and now Home Advisor has taken over. We get so many bad leads and always put in a credit for them. Wrong phone numbers, people did not sign up, bad emails address. They stopped giving credits out for bad leads. Lead prices are never the same. How do they come up with these prices. Poor customer service. Yes we do get some "true leads" but they are just out to collect your money on leads they make up. They must have a quota placed on their sales people. We had a spending limit that exceeded. We've wasted a lot of money with this company!! CONTRACTORS STAY AWAY FROM HOME ADVISOR!!!

We worked with HomeAdvisor for 2 years in which time we received over 100 fraudulent leads! They charged our credit card any way! Stay far away from these con artist! We called them many times regarding these fake leads and all we got was the run around! Stay away!!!!

I got a bunch of phone calls from a guy name Ugo **. We agreed to do some advertising for my business. Now when I call back, this guy do not work there anymore, but a guy name Rene ** still work there. It looks like they are the same person. Anyway I agreed to pay ten dollars and do not remember how many cents per lead, now they are charging me 21 dollars. That is a one hundred percent increase, and is not fair. I ask the person to play back the recording to me, and they said that is not possible. So they are doing this to get people to sign in to an agreement that they will not honor.

Home Advisor has a call center that preys on new service start-up companies. These are usually the guys that think just because they're working, they're making money. You will find the cheapest contractors on there, also the type of contractors that might not call you back or even been in business 6 months down the line. Home Advisor is affiliated with Homewyse, a website that provides misleadingly low pricing information on services they are targeting. By providing such pricing guidelines, they encourage the user to keep searching which usually leads them to the Home Advisor website. The only way to stop this company is for good contractors to refuse to give them any money. We need to do everything possible to stop other contractors from feeding this evil telemarketing beast.

I was with ServiceMagic for years and only got week a couple times and it became a waste of money. I have been a flooring contractor for 20 years and not one complaint and say they do background checks on their contractors. So they called me and told me that they found a felony that I got 30 years ago. Well they should have done their homework and see that it was for possession of a prescription medication without a prescription that a friend gave me at the time for pain for I was hurt on the job.

The initials are telling as well HA. The sound they make on every lead. No one has panned out to be worth the phone call. I pause the leads, come back a month later and I have a pile of leads I have paid for. Hope they refund my money, but not holding my breath. Advice for other contractors.... do not get involved with Home Advisor. Unless you like giving your money away.

I'm General Contractor for the company BOA Heavy Construction Corp. I advised not dealing with the HomeAdvisor website. They are very unseen hustling into your bank account. Since HomeAdvisor agents promoted us to pay per lead plus monthly fees $125. Most leads that I received which costs roughly $40 to $130 dollars per lead. Most homeowners didn't answer the phone, and I still have to pay a lead $110, and some homeowners just wanted to know about my price to do nothing and I lost that costly Lead $90.00.

Another national company working the numbers. Never again. National companies, especially internet ones, make their money on the odds that by being nationwide if they can make a few bucks, or a few hundred, from a million people, they will get rich. The sales rep never told me that my card would be charged every month without my authorization. I was told I could call each month and put money into my account, as much as I wanted, to get more leads.

This company is all about lies. I signed up on August 7, 2014 and specifically asked the lady on the phone "So if I don't get the job I don't pay for the lead?" She said "no, you don't." I asked "how do you track that I am reporting correctly if I land the job or not?" She said "all calls are monitored and routed through our company with extension assigned to each contact." Not that I would do that because I am probably one of the most honest people you will ever meet. I was just curious as how they would monitor what jobs I landed if I didn't pay for what I was not awarded. Sounded too good to be true. I agreed "sure sign me up."

I hired a Cramer Engineering to evaluate solutions for flooding problem. I paid him $900 and never received my report, even after several attempts through HomeAdvisor. I tried to contact HomeAdvisor again but just got voicemail.

Our small business joined ServiceMagic over a year ago. After 4 months and over $1000.00 lost in poor leads we left. I received a call today from Jerry about the new and improved HomeAdvisor. I was told about all of the new measures implemented to cut out bad leads. One of those being a 15 minute questionnaire for potential clients to fill out so that I would get less bad leads. So I went online as a customer to see how it works. I was just looking for contractors in my area. Not trying to set up anything for anyone to call me. After answering 30 seconds worth of questions and being extremely vague, I am getting calls from contractors. That is not how Jerry said things work.

Keep getting bogus calls & leads, then have to fight for a credit. Even though we have on all our paperwork "do not do mobile homes or repair granite," we still get leads for this then have to fight for credit which they will not give you. Some people when you call insist they never wanted anything done & do not know Home Advisor. I have even put them on a three-way but still cannot get a credit as they might become a lead sometime in the future. By this time the people never want to hear your name again.