Heritage Home Service Reviews

Heritage Home Service’s key service offerings include HVAC, plumbing, electric and generator installation and servicing.

Homeowners can request service by calling Heritage or filling out its online form, which asks for a ZIP code and the service type needed. After that, a technician diagnoses the problem or reviews the project on-site before providing a price to start work.

Below is a snapshot of what customers can expect for each service:

HVAC

Heritage installs and services most major heating and cooling brands.

• Installation: Furnaces, boilers, heat pumps, central air conditioners, ductless mini-splits
• Repair: Uneven heating, frequent cycling, unresponsive thermostats
• Maintenance: Seasonal tuneups with a system evaluation, diagnostic report and test run

Plumbing

Many New England homes rely on well water, and Heritage services well pumps in addition to standard leaks and installs.

• Installation: Water heaters, piping, fixtures, water filtration systems
• Repair: Leaks, burst pipes, clogged drains, sewer backups
• Maintenance: Routine safety checks, water testing

Electrical

Older homes in the region often still use outdated panels, which Heritage’s electricians can replace.

• Installation: Panel upgrades, circuit breakers, outlets, lighting, surge protection, EV charging stations
• Repair: Flickering lights, dead outlets, faulty wiring
• Maintenance: Whole-home electrical safety inspections

Generators

Heritage is an authorized Generac dealer, and its technicians also work on Kohler and Briggs & Stratton units.

• Installation: Whole-home standby generators with transfer switch hookups
• Repair: Engine failures, transfer switch errors and output problems during outages
• Maintenance: Annual tuneups to keep the system outage-ready

Heritage Home Service doesn’t publish a standard hourly rate or a fixed price list on its site. But new installations, including HVAC systems, water heaters and standby generators, come with a free, no-obligation quote valid for 30 days before work begins.

Standard repair and maintenance visits carry an $89 minimum service fee, which the Home Advantage Membership waives for members. Heritage also runs limited-time promotions, such as discounts on repairs over $200 and seasonal AC tuneup specials. Offers may change throughout the year.

For larger projects, Heritage offers financing options with rates it says are competitive with those of typical home improvement loans. A specialist discusses specific terms during the in-home quote.

Since Heritage doesn’t confirm pricing for individual repair jobs, these industry ranges offer a helpful reference for average home services costs:

Heritage Home Service backs its installations with a written set of guarantees rather than one blanket warranty.

Coverage varies by system, as shown below:

Note: The three-year workmanship warranty requires annual maintenance to stay valid.

Heritage Home Service is a legitimate company that has served New Hampshire, Massachusetts and Maine since 1986. The company is headquartered in Auburn, New Hampshire. It holds active state licenses covering plumbing, electrical, gas fitting and HVAC work.

New installations come with a free quote, and the membership page spells out billing and cancellation terms. On top of that, Heritage backs its work with a money-back guarantee and workmanship coverage on new installs.