EdenPURE Reviews

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About EdenPURE

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EdenPURE creates portable heating and cooling appliances. The company offers products such as infrared heaters, air purifiers and bladeless fans, designed for residential use. EdenPURE aims to improve indoor air quality and comfort.

Pros
  • Cost savings on energy bills
  • Durable and long-lasting units
Cons
  • Negative customer service interactions
  • High shipping costs for returns

EdenPURE Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceContract & TermsPrice

    Reviewed May 1, 2026

    I bought one of these a couple of years ago. Only lasted 2 seasons. Total trash. At the beginning of the cold for this year, it started shutting itself off. An electrician friend told me that means it's shorting out. Of course the warranty is over. I called this company to complain and the lady told me the life of the product is typically 2-3 years. So...you spend almost $300 for a heater that lasts a couple of years? I have little floor heaters that are 15 years old and still heat like an oven! I mean those things are BEASTS and only cost me like $40-50. I bought this one because it promised not to dry out the air. But it's better to just run a humidifier than to mess with a garbage unit like Edenpure. Don't spend your money on this. And their Thunderstorm air purifiers? Work great for about 90 days and then POOF! 😢

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    CoverageTechSales & Marketing

    Reviewed March 14, 2026

    I bought 2 and one quit after a couple of months. They replaced it, but now neither works. Big SCAM!!! I will never buy any products from this company.???

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      Reviewed Jan. 24, 2026

      I purchased two of the Thundercloud units. They worked fine for 3 months and I didn't mind the smell. Neither one of them are still working. No wonder they only have a 30 day warranty...the product is garbage. Of course they will work for 30 days! Just about anything does. Typical...American company that out sources to China then sells them to American as an American product. They should be sold in Walmart for $30 a piece. That's the quality you are getting from this company.

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      CoveragePriceMaintenanceValue

      Reviewed Jan. 22, 2026

      I purchased two EdenPURE OxiLeaf II Thunderstorm air purifiers in March 2025. The first one stopped working after three months, and to their credit, Edenpure replaced it with a newer version. However, after nine months, the second one stopped working, and I cannot get a replacement. They are not cheap, and they are also not worth it. Don’t waste your money.

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      Maintenance

      Reviewed Dec. 10, 2025

      Had the original thunderstorms and they worked good. Bought the 3 pack of the Thunderstorm OxiLeaf. I noticed one not working after a couple of months, when I unplugged it there was a salty brine leaking out of the unit. I vacuum the little filter frequently but worried about the salt brine. It has corroded the prongs that go in the outlet. I fear they could be a fire hazard. Will never purchase again.

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      Customer Service

      Reviewed Sept. 30, 2025

      Wife and I purchased the Eden pure heater June 24. We plugged it in October 24 but it made a noise so we called customer service. I paid $15 for a return label and they sent me another one. We got it in November. Used it through the winter and it started to make noise, especially when it's cold and you turn it on again. Sounded like a bunch of loose parts. Called customer service for replacement again.... You know the one you're warranty.... Well it doesn't start when you get your replacement. It starts when you bought your first one. Too bad units in a row. Horrible policies. This is not the Eden pure. Your mom and dad had... stay away!

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      Reviewed Sept. 19, 2025

      They work great at first, but not for long. I bought 3 and they all quit working in about 3 months. Two of them started squealing. They were sticky when they quit. I bought them hoping they would work for a while.

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      Refunds & Payouts

      Reviewed Aug. 25, 2025

      I purchased 2 initially and they worked great for 2 months. Then one started making loud noises. As I asked for a replacement, the second was quit working. Sent both back. I had to pay for return shipping. Received the replacements and they both quit working within 30 days. I sent those back. I paid for shipping. Received two replacements for the second time. One died within 3 months and the other lasted 9 months and died. I gave up.

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      Maintenance

      Reviewed Aug. 8, 2025

      I purchased a total of 7 Oxileaf III units, 3 initially then another 4 shortly after receiving and loving the first 3. Within months all units have corrosion on the prongs and 6 out of 7 stopped working.

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      Customer ServiceTechPriceMaintenance

      Reviewed June 24, 2025

      Updated on 12/28/2025: I purchased 3 EdenPURE OxiLeaf II plug-in air purifiers. 1 stopped working within the very short warranty period and they sent out another. Then another 1 of the 3 stopped working but it was after the very short warranty period and they agreed to send another one but I had to pay shipping. That one worked for about 6 months. These products are cheaply made but they charge a significant amount for them. I would not recommend purchasing them.

      Original Review: I ordered 3 Oxileaf II Thunderstorm air purifiers. Within 30 days 2 of them stopped working. They replaced them but now one of the replacements stopped working. They only replace at no cost to the customer within 30 days of purchase. Not the greatest customer service and they don’t stand behind their products for long. They will send me another replacement but it will likely not hold up. I wouldn’t recommend purchasing this product.

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      EdenPURE Company Information

      Company Name:
      EdenPURE
      Formerly Named:
      Edenpure
      Website:
      www.edenpure.com