DaBella Reviews

Worst experience ever..I had 13 guys show up. Nobody spoke English. No Porta potty came with them. After 2 days they managed to flush 4 rolls of paper towels and a dozen rolls of toilet paper clogging the plumbing requiring Roto Rooter and a 351 dollar charge. They removed plywood I had placed over our Koi pond and after fishing out plastic sheeting, empty caulking tubes, water bottles and coke cans unfortunately koi did not survive. After contacting DaBella sending photos etc..I was contacted by the rudest customer service representative ever who had no idea what she was talking about. These guys jammed the pond pump with garbage. The water could not circulate. So buyer beware without a doubt worst experience ever had and had to retain an attorney.

After an Angi's List inquiry about siding replacement, I was contacted by the Rochester MN office of DaBella. I ended our interaction a few days later. The sales pressure is enormous and they are not always accurate about the reason for a call or visit. For example, one person wanted to "drop off" loan papers, but it turned out the true purpose was to press me to sign on the spot. I had already told DaBella that I would sign nothing until I'd had a chance to talk with a loan officer at our bank. They call and/or visit every day until they get you on the hook. I found I had to be blunt to the point of slightly rude to get them to hear me. I definitely do not recommend DaBella for anyone who has trouble with asserting yourself.

The worst idea ever. So I started out working with 2 contractors that helped us get everything set up right? Guys, then they quit, because they never got paid or whatever was going on internally out here in Colorado Springs, they lost my contract several times then tried to blame me for it. And now they're trying to put a lien on my house because they can't get financing done after they already did. My windows, when this should have been taken care of months ago.

I just recently purchased five DaBella windows and now they're saying I only paid for four and it's over $12,000 with the interest over $6,000 for the windows and over 5,000 for the interest and the salesman that sold them to me said I could have a bathroom window that was a sliding window because the one I have in my older mobile keeps breaking the cranks and it won't shut properly but now they're telling me they can't do the sliding window on my bathroom and they're saying I only paid for four.

I am writing this review to warn against this very questionable company. Should they come to your door - please send them on their way. Or at the very least do your homework before signing any kind of agreement with them. So let’s begin. A more honest estimate for having a roof done is roughly $8,000 to $15,000. A much lower amount than they got me with. Believe me, I wish I had checked these numbers before I signed. First and foremost contact other roofers in your area. It is without a doubt that they will beat DaBella’s prices. Second, they will try to tell you these prices are justified due to the quality of their shingles. These the very same shingles that are offered by most of the other roofing companies. As for their 50 year warranty - that is the shingle manufacturer’s warranty.

Amber was great! Best sales person we've dealt with! We were happy to have her! Can't wait to have our new shower installed!! We have needed this done for a long time and she found us a great package!

Trying to get a hold of these people is a joke. I have windows with a 50 year warranty with condensation between the panes. No one picks up the phone. For the price I paid For those windows there should have been no issues.

DaBella came by and quoted me for a new roof. When they finally got around to starting the project they got up on the roof, starting removing shingles, realized it was a bigger job than they had quoted and then left without saying anything. It has been three weeks with a dumpster taking up my driveway and a big pile of supplies in my front yard. Nobody has been back since. After speaking with the company they wanted to add another $10k to the project in order to come out and finish the job. I let them know I was over it and asked them to remove the dumpster and their supplies. Now they want to add an $8000 restocking fee. There isn't even $8000 worth of supplies! The company is NOT responsive to customers but they want to be paid anyway. My roof now has a hole in it and it's been raining. It's about to start snowing. They left me in a bind. And they STILL want to be paid for a job they never got around to doing.

I scheduled an appointment on Monday at 4:00 p.m. and by 4:15 it took me over 20 minutes to finally get someone on the phone, even with having a number that was given to me by one of their employees. Only to find out that my appointment was canceled for no good reason. Made another appointment for the next day at 4:30. They arrived 22 minutes late, and my wife and I could tell right away that one of the girls was leading the show and very high strung. Don't get me wrong she was a nice girl, just an incredibly overbearing, not listening to what we were saying/ asking for. Just a bad, intense sales person.

Very well quality. Awesome William knew his stuff and great offer. But for a quote it took 4.5 hrs and didn't get food card I was told about. Said great stuff and would work along with anyone. Only I want 5 quotes before I make a decision on what I need for the job. This is very high on the list thanks to William.

James ** at DaBella was professional and able to answer my questions during beginning stages of roof replacement inquiry. Company was quick to respond and provided expertise to assist with my situation. James arrived on time and took more than hour to answer questions I had and to address my concerns. Company is easy to work with and willing to assist. During high demands company was on site the next day.

Would be nice if someone from this company would call or email you back in a timely manner to fix my issue that I have with on of the windows we just had put in 2 weeks ago…. No response to emails or calls. The installation guy called us with a day to tell us DaBella has to fix it!!! So we play the waiting game ….

A representative came to my house, measured my windows and said he was going to get some things from his car so we could sit down and talk about windows. He never returned. Just left without explanation or anything. Just left!! Won’t touch this company for anything!

DaBella is a joke. We hired them to do a bath to shower conversion in January, needless to say we have dealt with 5 different sales representatives, 3 different installations, problems with our finance paperwork and no cooperation or empathy. We are now in November and the shower is still not complete and in worse shape then it was before all this mess. The shower is not level in any direction and every contractor that we have had look at it starts laughing about how bad it is. Oh and their customer service line is just as bad. I will NEVER recommend DaBella to any anyone. I could have done a better job myself and I'm in the finance industry.

Unbelievably, they were at my house trying to sell me windows for 12 hours. I guess I was too nice to demand that they leave. I said many times I wasn't going to sign anything until I got other estimates, It was like the person doing most of the talking didn't hear me, and she continued to try to sell me better and better deals. At times she seemed to stretch the truth, not know what she was talking about, or just make things up. Finally, I signed a contract because they had dropped the price so much. In the next day or two, I thought about what I had gone through and the fact that I still didn't have other estimates and backed out. I didn't like their sales strategy and didn't want to give them my business, even if it was a good deal. That said, their product seemed very good to me and had a "double lifetime" warranty (buyer and the following owner).

Got two quotes from Dabella. The second representative sold me. He listened to what I wanted and came in at a price I could afford. I gave up a door but I liked the alternative presented. It showed me he heard me. Some folks don't believe a woman but this guy did. I did get another quote which came in 8000 higher from another vendor. I loved the presentation. The second guy did a similar presentation. So I'll comment again when the work is done. Excited.

Paid in full for windows in May, now can't get them to return my calls to schedule an install. I have called them many times and am always told that my account manager would reach out to me. What the hell? Did I get ripped off? Time to get a lawyer I guess.

The company talked about how it got started. What and where they get some of their products. Where is the main offices are. I hope this is it. Because we really like them. Sorry about misspelled words but I am up there in age. They told us what was going to happen next.

What a huge disappointment. Roof was put on in a timely manner. They did not hook the electricity back to the house correctly so we had to hire an electrician to come fix that error. Had to hire our own electrician to come and fix the electricity before our house caught on fire. Have called Josh multiple times to get the roof fixed with errors that they left and can get no response. Now the rain is coming and the roof is leaking. Had to have a new roofer to come out and look at the house because we can get no response from Josh. Absolute 100% disappointment. And they want payment for the roof. Overpriced and under delivered.

The product is good. But our service has been a bit frustrating to say the less. The 1st day of installation the company sent a window I didn't ask for and missed sending 1 that was needed. I was told that missing window would be sent 4 weeks later. It has now been almost 2 months. I have communicated to them that we needed it installed to complete the new siding. Missing window has not been installed. Last I heard after calling installation guy. A couple more weeks. 2. We took time off work to be here during installation. Moved A LOT of furniture. But we're not asked to pull the stove out which was under the window. The stove top was bent in the center, which caused all the burners to lean that way. I was asked to pay for the balance in full shortly after installation. No one ever asked about giving me a SENIOR Discount. And I am still waiting for the paperwork to use for my taxes which I have requested more than once.

A sales team contacted us to sell us new siding. Unfortunately, we agreed with the arrangements. During the installation, a portion of the front retracting screen door was lost. Also, two vent covers for exhaust fans were damaged and not replaced. While the crew was cleaning up, I asked about the screen door and vents. Since the crew was moving to another job, they couldn’t stick around to replace these items, I agreed with the installation team lead to replace them myself if I would be reimbursed for the cost. $200 for the screen door and $50 for the missing vents. The supervisor agreed to do that. After a couple months I gave up attempts to reach him. When I later contacted the sales team lead, he promising continuously for a year to take care of this issue. I gave up several months ago.

What an absolute nightmare of an experience with what was supposed to be a quality roof replacement! Couldn't pass an inspection! The GM was verbally abusive to my 80-year-old mother because she wouldn't sign off.... Knowing the roof was not done correctly, he refused to leave and my family had to call the police and file trespassing charges! What does it take to get some help with a situation like this??

From start to finish our full house, 15 windows total, went smoothly and exactly as planned in around 9 hours. The sales team explained everything completely and worked with us to meet our budget concerns. The installation team arrived promptly and quickly went to work. They were courteous and respectful of us and our property. We were amazed to learn what it takes to remove and replace windows, but it was all done with no mess inside and everything cleaned up outside before they left. We definitely recommend DaBella as this was the best contractor service we have ever had!

Called last week to schedule an estimate. They called the day of to confirm our 10 am meeting. I waited over an hour and no one showed up or even called. The next week I start getting texts from them saying they will be in our area and would like to schedule. No thank you. Please read the reviews and go elsewhere with your business. Dabella is not good at all even from just the simple start of a simple phone call.

Replaced old single pane windows. The crew did an excellent job matching the frame to the exterior and ensured a tight fit. I can already tell how well they work. The screens keep the bugs out. The latches operate smoothly. The windows operate efficiently. I would gladly recommend the windows to anyone.

My Salesman Sean ** was great. He was very professional and answered all of my questions. He showed me videos and gave me visual materials with descriptions. He sold me! Then there was Kati, the customer service rep that helped if there were any questions, bumps or changes along the way. She was also very professional, assertive, confident, and had a very calm and comforting demeanor in everything that she handled and scheduled. The day of installation, two men named Andrew and Eric came to do the install. They were professional and extremely courteous and respectful of us and our home. Before they began, they checked the measurements, laid down tarps, brought in a shop vac to clean up. They arrived at 10:30 and were leaving at 1:30. Very good crew! This was a great experience, and we are hoping to be able to get our siding done by DaBella in the spring.

The new shingles looks great and there is no more water leaking from the roof even after it rains yesterday. The team did wonderful job and I am fully satisfied and I like the gray color. It changed the look of my house. Thanks for all the staff who helped making this a successful project.

The roof crew was crazy good... They took less than 2 full days to complete. We're super happy with the roof, the crew and especially the price! We're giving 4 stars due to only being given 12 hours advance notice. We really would have, should have had 24-48 hours notice. Had we not been proactive, it wouldn't have been enough time to get ready. However, we made it work, and considering the job, crew, price and product, was well worth it.

Ignored the no soliciting sign, replied to yelp review that it’s a preference not legal, which is incorrect. In Oregon it’s equivalent to a trespass warning, and by entering the property you are in fact legally trespassing. They also say the initial visitor is just a scheduler not a sales person, so the no soliciting doesn’t apply. Also false. Solicitation is not exclusive to sales; buy a dictionary. Offering “free” inspection and estimates is still soliciting. They don’t leave until you agree to the “free” appointment. That’s predatory. Well, I ain’t the one. After fifteen minutes of this “scheduler” not taking no for an answer, I decided I’d be glad to waste their time. I agreed to the free inspection, knowing full well that I would not use their services. Two guys came, I was giggling inside at their futile attempts to get me to buy a shitty overpriced roof from them.

I was a professional roofer back in the 1980s and beyond and I have not seen as good a system as GAF, definitely worth every penny. DaBella is the contractor and installer. The estimator was very professional and answered all our questions. We’re definitely doing business with them and very confident in their inability to give the best roof for our home.