DaBella Reviews

DaBella comes to my house with a great product. Torrence the salesman did a great job for us to get us 6 windows on our house. We love the product.

Noah gave great customer service for us. He sat down and explained the process and the windows we would get. He helped us through the financing. He was very professional and helpful.

Our roof is old and in need of serious repair. DaBella provided a professional work crew that not only replaced our old shingles (3 layers) with the new DaBella shingles but they also fixed four broken joists ,no extra charge. Impressive! They started work on our home on Thursday March 5th and completed our roof on Saturday March 7th. Again impressive!.

It has been a long time since I have dealt with a business like this, and I hope to God it will be the last. I was looking for a quote on siding for my home, and then they started talking about windows on if I have a lifetime warranty. I said I have a lifetime warranty as that is why I bought them, so he started with the everyone's lifetime warranty is not really a warranty... blah, blah, blah Then as he knows I am getting numerous quotes and discuss options and what kind of payment do I want to be at. I said forget about the payment, I just want a quote and we started out in the 40K area, and in the end we were down to 24K. Again, "How is your credit as we can get great financing on great credit." Like I do not know this.

Sales pitch was convincing and services offered sounded great, however, the real issues was the lack of professionalism. One rep lied saying they were only going to look at the outside but the 2nd rep said that was wrong and needs to see the inside too. Rep was then pushy and refused to listen to consumer. I see why they have a high success sales is because they basically force consumers to buy their products/services. We told the rep to give us time to think about it but he just wouldn't listen. We asked him to leave multiple times but he refused even telling us "I can't leave" and continuously tried to force us to buy. Luckily, my partner came home and got him to leave but this isn't sales pitching, it's harassment. I didn't feel safe in my own home and wondered if my partner wasn't home, what could've happened. It took another man to get him to listen, as a woman this is concerning.

We recently had DaBella replace our shingles on our house. From the time they got here to do the work it has been an absolute mess. The crew could not speak any English even though we were promised there would be someone capable of communicating with us. The salesman promised we would be reimbursed for having our satellite dishes repointed after they had to remove them. Now they refuse to honor that along with several other promises they made to us. I wish we had never heard of DaBella and will never do business with them again. They left our property with a big mess that my wife and I had to clean up. If you do business with them get everything in writing because they will not honor what they promise to you.

Angie came and did a cold call door knock and mentioned their services, then Michael and Sebastion came out later and did an inspection. It was perfect timing because my roof LOOKED fine but when we got in the attic the boards were just starting to get wet from rain and you could see the wetness. Michael and Sebastion did their best to get the cost down for me and set up the appointment to have the roof replaced.

We had a few people come out to give us a quote on windows, but we decided to go. With DaBella. Joe was the second person to come out and we went with him. We also had Amen to come out but we were a little hesitant when he left. But we talked it over last night and went with DaBella, so we had another person that was suppose to come and it turned out to be Joe from DaBella. That's my story and I'm sticking with it!!

We contracted with DaBella for roofing and siding in northern Arizona. What followed was a months-long exercise in miscommunication, delay, and internal dysfunction far worse than any government bureaucracy we’ve ever engaged with. We dealt with:

My debella representative, Jaden ** was punctual, courteous and professional. He explained to me thoroughly my options for both siding and financial. He gave me multiple choices and had a really good ear for my concerns. He was able to answer all of my questions. I would recommend Jaden.

DaBella Roofing installed a full roof replacement in 2021. We paid for a double-layer underlayment system and specific flashing components designed to prevent water intrusion. Within four years, the roof began leaking and caused interior damage. During inspection, it was confirmed that only a single layer of underlayment was installed, and certain flashing components we paid for were not present. The installation did not reflect what we paid for, and those discrepancies raise serious concerns about contract fulfillment and quality control.

Dabella gets zero star. They are criminal scam artists. Breach contract, breach peace, damage your property, and do not follow standards, leaving roof in worse shape than before they began. They are a fraud, forcing you to pay for their damages, then they want to file against warranty to force manufacturer to pay them again to repair their own damages. Their acts are intentional. They do not leave when asked. Oh must trespass them. They terrorize, leaving you in a state of fear. They should be in jail and company shut down. They are criminals and my warning to any reader is, do not even allow Dabella on your property. If they call, immediately hang up. They are bad people.

DaBella was hard to communicate with once we had signed the contract to have the work done. Tried calling a direct number to our project manager and got put on hold in the general calls list, waited on hold for 20 minutes and gave up. Whoever ordered the materials didn't order enough board for our house, and then the contractor had to stop work until he could pick up the materials he need to finish the job. Too much of some material was sent while not enough of other materials was sent. The project is done but there are a lot of extra products that they have given us a lot of hassle about picking up. I can't even get my car back into the garage until all this extra product is picked up. They communicated to the finance company that our project was completed. As far as we are concerned it's not completed until the extra product is gone. Who knows when that will be. Not happy at all!

Terrible company. They put a lien on the wrong property and still have not removed it off of my property, been fighting it like crazy. Be careful for this scam of a company.

Got these windows installed in Austin Mn, whole house was done. They had to come back several times due to many issues, not insulating around the windows, windows not installed correctly, ice buildup inside windows, mold around my windowsills. Then they finally replaced all of them completely and we have the same issues again. They are coming a third time to see what happened...Would never recommend them to anyone. Very poor workmanship and quality.

My parents live in East Wenatchee, and recently a group from Dabella came through and sat down my 74 year old stroke-victim-father down for three hours to convince him to purchase a roof. Luckily they did not agree to it. I have attached the estimate which is a minimum of $40,000 for 2500 ft.² of roofing and 120 feet of gutters. The high end was $60,000. There are all sorts of reports online about this company and they should be investigated. I live in Lake Stevens, Washington and paid less than half of this amount for a larger roof where labor rates and disposal fees are higher.

I had you installed Hardy board on my house 3 times, they had to come out 2 times. I had to call the corporate office because they just blew me off. Then the expensive cost, I paid for half, financed half, since then it's been a big rip off. 193 a month with may 40 dollars paying off the actual loan, while 140 a month goes into the bank's pocket.

This will be on Google also. The whole roofing experience was terrible based on the sales rep. First, I will say the roofing crew did a great job. Worked hard. They did make a mistake on the porch and said I will have to pay for it. This was corrected by Katie promptly. Jose was professional and did a great job of communication with us and the crew.

This is at least the third time in the past year and a half "DaBella" employees have ignored MULTIPLE NO TRESPASSING/NO SOLICITING signs, and come to our front door to bother us anyway. This is trespassing in Washington, a crime. The moment you ignore a NO TRESPASSING sign and walk onto private property anyway, you're trespassing! Why do "DaBella" employees ignore NO TRESPASSING signs? Can they not read? Do they think laws don't apply to them? What's going on? They seem creepy and entitled.

Very unprofessional, I was there for time when you were substantial. Their prices are way overpriced. I would never use them. They stole three hundred dollars from me. Where's my deposit? I didn't use you.

My experience at first I thought was good and then I sat with it and realized that they used sales tactics for the reduction of price they overquoted and then reduced it. For a combined install of windows and siding they started off at 90,000 and then reduced it down to 58,000. They also use manipulative sales tactics because I had asked for a certain price and in blind faith and exhaustion after over six hours, signed the contract. Figuring I was good to go, then later reread the whole contract & found out that it was eight grand more that I told him than what I wanted to pay. Shame on me for not catching it sooner. Other companies have been sued for this practice.

This company is thorough and reliable and they even worked with this widow lady, so I could get my 40-year-old roof and gutters replaced, and I can now have peace of mind that I will have a great roof and ventilation that's reliable and affordable.

My first human contact with DaBella is named Zsahari. She inspected, provided pictures and explained the issues and new roof expenses. She estimated the age of my current roof, by current regulation changes, vs how it was put on 30+ years ago. She provided samples of what will be used, and reasons it's needed. She estimated replacement, including plywood sheets, with proof they will be needed. No other estimate received included this, it would have been a huge additional expense. Only one other roofer even spoke to me any amount of time before giving an estimate. She found a price and monthly payment I can live with. She found financing, with decent interest, no payment penalties, without a hard hit on my credit report. She assures me she will be available through the entire process. She was very professional and knowledgeable. Answered all of my questions, some I did not think to ask. I'm looking forward to the rest of her crew being the same.

This company has super aggressive marketing. They go door to door month after months or even weeks after weeks, with out of town individuals who never take "No" for an answer and will not remove address from contact list. One time they tried to tell me the decorative markings on my brick house was a sign of failure. Obviously well trained in their sales tactics, but not well trained in good customer service. I would never recommend just based on that. They should honor 'do not contact' and train their door to door manipulators better. I live in Logan Utah.

At first I was happy to work with DaBella, mind you I only wanted my shower done and was willing to pay the quote that they quoted me, 15,000 just for my shower. I am a new home owner and 10 days after my income changed, they weren’t willing to help me out with canceling the project because I didn’t want to continue because I knew I no longer would be able to pay. Every time I called to speak to someone, it was, "I’ll have them call you" and I wouldn’t get a call, multiple attempts, I finally talked to someone today Jan 13 and he said that if I break contract that I would still have to pay 50% of the 15000 back to them. They have no compassion for an honest person not trying to put myself in a hole that I can’t pay at the end. It seems all they want is money and not trying to satisfy customers.

I'm writing this review to say this, they don't keep their word. After I finally got my new window installed from them, which took them forever, the manager, I had talk to him, and he told me that he would offer me a courtesy refund in the amount of 400. dollars. It's been months and yet to see a penny. I'm planning on taken them to a small claim court if I don't receive the payment from them shortly.

Worst experience ever..I had 13 guys show up. Nobody spoke English. No Porta potty came with them. After 2 days they managed to flush 4 rolls of paper towels and a dozen rolls of toilet paper clogging the plumbing requiring Roto Rooter and a 351 dollar charge. They removed plywood I had placed over our Koi pond and after fishing out plastic sheeting, empty caulking tubes, water bottles and coke cans unfortunately koi did not survive. After contacting DaBella sending photos etc..I was contacted by the rudest customer service representative ever who had no idea what she was talking about. These guys jammed the pond pump with garbage. The water could not circulate. So buyer beware without a doubt worst experience ever had and had to retain an attorney.

After an Angi's List inquiry about siding replacement, I was contacted by the Rochester MN office of DaBella. I ended our interaction a few days later. The sales pressure is enormous and they are not always accurate about the reason for a call or visit. For example, one person wanted to "drop off" loan papers, but it turned out the true purpose was to press me to sign on the spot. I had already told DaBella that I would sign nothing until I'd had a chance to talk with a loan officer at our bank. They call and/or visit every day until they get you on the hook. I found I had to be blunt to the point of slightly rude to get them to hear me. I definitely do not recommend DaBella for anyone who has trouble with asserting yourself.

The worst idea ever. So I started out working with 2 contractors that helped us get everything set up right? Guys, then they quit, because they never got paid or whatever was going on internally out here in Colorado Springs, they lost my contract several times then tried to blame me for it. And now they're trying to put a lien on my house because they can't get financing done after they already did. My windows, when this should have been taken care of months ago.

I just recently purchased five DaBella windows and now they're saying I only paid for four and it's over $12,000 with the interest over $6,000 for the windows and over 5,000 for the interest and the salesman that sold them to me said I could have a bathroom window that was a sliding window because the one I have in my older mobile keeps breaking the cranks and it won't shut properly but now they're telling me they can't do the sliding window on my bathroom and they're saying I only paid for four.