DaBella Reviews

Thank you for sharing your experience with us. We truly care about the families and homeowners we serve, and we want to apologize that your roofing project has caused frustration and concern.

At DaBella, our goal is to deliver quality workmanship and ensure that every project is completed safely and correctly. We understand your concerns regarding the electrical connection and the issues you’ve experienced with your roof. This is not the experience we aim to provide, and we are committed to ensuring your home receives the care it needs.

We have escalated your feedback to the Sacramento branch and a team member will be reaching out directly to review the project, resolve any outstanding issues, and ensure your home is safe and secure.

Our core values, We Lead, We Care, We Grow, guide everything we do, and we remain committed to providing attentive service and support to every homeowner.

Thank you for sharing your experience with us. We’re truly concerned to hear that the process hasn’t gone as smoothly as it should have, and we genuinely appreciate your patience. At DaBella, We Care deeply about families and their homes, and your feedback helps us continue to grow and lead with integrity.

We want to acknowledge the challenges you’ve described, especially regarding the timeline of your window installation and the inconvenience it caused. While we strive for precision on every project, we recognize the importance of setting accurate expectations and communicating consistently. Please know that your local office will be reaching out shortly with a clear update on your project’s next steps.

Regarding the discount, we can confirm that the senior discount was applied and is reflected on page 8 of your contract. We understand that this may not have been immediately obvious, and we’re happy to walk you through any part of your agreement if it helps provide peace of mind.

As for the damage to your stove, we want to assure you that we take these concerns seriously. Our team is reviewing the situation internally to ensure proper resolution and prevent this kind of oversight in the future. Your experience matters to us, and so does the care we show while working in your home.

Lastly, we apologize for the delay in receiving your paperwork for tax purposes. We’ve flagged this for immediate attention and will ensure it’s sent to you promptly.

At DaBella, We Lead by doing what’s right, even when it's difficult. We Care by listening and responding with compassion. We Grow by learning from every opportunity to improve. Thank you for giving us that opportunity here.

We sincerely regret the inconvenience and frustration you've experienced with the siding installation and subsequent support. It's deeply concerning to learn about the lost and damaged items and the lack of communication from our team. We apologize for the interruptions caused by unsolicited calls and any oversight during the cleanup process.

Resolving these issues is a priority. We'd like to discuss this further with you to ensure we address your costs and reach a satisfactory resolution. Please reach out to our Customer Service Team at 855-322-3552 Option 1 your earliest convenience. Your feedback helps us improve, and we remain committed to making things right. Thank you for sharing your experience, and we appreciate your continued patience.

Hello Lisa,

We recognize how difficult this situation has felt for your family, and we want to assure you that your concerns are being taken seriously. At DaBella, our core values, We Lead, We Care, We Grow, guide us to ensure every project is completed to the highest standard and every interaction remains respectful.

We have already escalated your experience to the appropriate leadership team for review and resolution. Our Customer Service Team is also available to provide updates and next steps at 855-322-3552, Option 1.

Your family’s comfort and confidence in our work remain a top priority, and we are committed to addressing this matter thoroughly.

Thank you very much for sharing your wonderful experience with DaBella Window Services! We are delighted to hear that the installation of your 15 windows went seamlessly, accommodating your timeline and budget. It's fantastic to know that our sales and installation teams performed satisfactorily, with courtesy and clear, clean results. We're grateful for your high recommendation and couldn't be happier that you view us as the best contractor service you've experienced. Should you need any assistance in the future, we’re just a call away!

Thank you for providing your feedback. We sincerely apologize for the inconvenience you've experienced with scheduling and communication. This is not reflective of our service standards, and we appreciate you bringing this to our attention. We are committed to resolving these issues and ensuring a reliable communication process for our customers. If you are open to it, we would like to make amends and address any concerns you may have. Please reach out directly, and we are here to help.

Thank you for sharing your positive feedback about your window replacement experience! We're delighted to hear that the crew did an excellent job matching the frames and ensuring a perfect fit. It's great to know that the new windows are operating smoothly, locking efficiently, and keeping those pesky bugs out. Your satisfaction and recommendation are truly appreciated, and we are thrilled to be a part of the comfort and functionality you’re experiencing at home. Thank you for choosing us for your window needs!

Thank you for sharing your outstanding experience with us! It's fantastic to hear that every step of your Senei deal went smoothly, starting from Sean's professional guidance to Kati's assistance. Credits also go to Andrew and Eric for their courteous and meticulous installation process. We're thrilled that the team exceeded your expectations and made the entire experience enjoyable. We greatly appreciate your trust in us for potentially future projects, like your siding update. We'll be here whenever you're ready to pursue this, promising the same high-quality service. Thank you for being a valued DaBella customer!

Thank you so much for sharing your delightful experience with us! We are thrilled to hear that the new shingles have not only solved the leak problem but have also revitalized the look of your home with the elegant gray color. We appreciate your kind words about our team’s dedication and hard work in making your roofing project a success. Should you need any further assistance, feel free to reach out. Enjoy the newfound comfort and aesthetic appeal of your beautiful home!

Thank you for sharing your positive experience with us! We're thrilled to hear that you're super happy with the roof, the crew, and the price. We apologize for the short notice you received and understand the importance of ample time for preparation. We appreciate your flexibility and proactive approach in making it work, and we're glad the overall result met your expectations. If there's anything further we can do for you, don't hesitate to reach out.

We appreciate you taking the time to share such a detailed account of your experience. At DaBella, our core values of We Lead, We Care, We Grow guide how we serve families and care for their homes. That means ensuring professionalism, clarity, and respect at every step of the process.

We want to assure you that we do not condone deceptive or predatory practices of any kind. Our team members are trained to present accurate information and to respect the preferences and boundaries of homeowners at all times. The practices you have described are not reflective of the standards we hold ourselves to.

Your feedback has been escalated internally for further investigation so we can ensure our training and oversight continue to reflect our values. If you would like to connect directly with our Customer Experience Team for support, please reach us at 855-322-3552, Option 1.

We remain committed to providing families with transparency, integrity, and care, and we thank you for bringing your concerns forward to help us uphold those commitments.

Thank you for sharing your positive feedback! We're thrilled to hear that you found DaBella’s professional estimates and the GAF system impressive. It's wonderful to know our team answered all your questions satisfactorily and has gained your trust. We’re excited that you’ve chosen us for your roofing needs. Should you need anything further, we'll be here to ensure everything runs as smoothly as possible. Your new roof is in great hands!

Thank you for sharing your wonderful experience with us! We're delighted to hear that Harley at our Chandler store provided excellent service and went above and beyond in ensuring your satisfaction. It's so motivating to know that her efforts and product knowledge had such a positive impact. We're grateful for your feedback and look forward to serving you again in the future!

Thank you for taking the time to share your concerns. We care deeply about the families we serve, and we never want anyone to feel unsupported when it comes to the safety and quality of their home. At DaBella, our mission is to lead with integrity, care for our customers, and continuously grow in the way we serve communities.

We want to assure you that what you’ve described is not reflective of the standards we uphold. Our products are installed to meet strict manufacturer specifications, and our team is committed to providing craftsmanship that protects and adds value to every home. Because of that commitment, we have escalated your review internally so our leadership can investigate on your behalf.

We appreciate the opportunity to clarify that DaBella does not leave families “dry.” Our focus has always been on standing by our work and ensuring that homeowners feel confident in both the quality of the installation and the service they receive.

Your feedback matters, and we will use this as an opportunity to continue strengthening how we serve. Thank you again for sharing your perspective.

Thank you for sharing your experience in such detail. At DaBella, our mission is built on We Lead, We Care, We Grow, which means standing by families and ensuring that their homes are treated with the highest level of care and respect.

The challenges you’ve described do not reflect the standards we hold ourselves to. Our teams are expected to provide clear communication, deliver on commitments, and ensure every aspect of a project is managed with professionalism. Please know that we have escalated your concerns internally, and our general manager has already been in contact with you to work through the issues and bring resolution.

We take your feedback seriously and will continue using it to strengthen how we train, support, and oversee our teams. Should you need any additional updates, our Customer Experience Team is available at 855-322-3552, Option 1.

We appreciate your patience as we worked toward resolution and remain committed to caring for families and their homes with transparency, integrity, and respect.

Hello Alana,

Thank you for sharing your experience with us. At DaBella, we take every homeowner’s feedback seriously because our mission is rooted in three core values: We Lead. We Care. We Grow. That means caring for families and their homes, leading with integrity, and growing through accountability and improvement.

We want to assure you that what you’ve described is not the type of experience we want any homeowner to have. Our representatives are expected to treat every family and every property with the highest respect, and our process is designed to empower, not pressure, homeowners. While our teams do take photos related to project scoping, those are never meant to infringe on a homeowner’s privacy. If something has caused you to feel otherwise, that is deeply concerning and we have already escalated this internally for immediate review.

We have forwarded this information to our local Rochester branch so leadership can thoroughly investigate and take appropriate next steps. Your comfort, trust, and sense of security in your home matter to us, and we are committed to addressing this situation with the seriousness it deserves.

We appreciate you giving us the opportunity to learn from your perspective. Feedback like yours helps us grow as a company and reinforces our commitment to ensuring that no homeowner feels the way you have described.

Thank you so much for your glowing feedback! We're thrilled to hear about your wonderful experience with Braden and that you were impressed by the quality and benefits of our windows. Your kind words about Braden's friendly and well-informed service underline the standard of dedication we promise to all our customers. We greatly appreciate your decision to enhance your home with our energy-efficient glasswing windows. Welcome to the DaBella Family!

To clarify, there are no concerns with the roof installation itself, and we appreciate you noting that. After reviewing our internal records, the only photos available in our system are from the tear-off and completion stages. We have escalated this internally to see what else can be done to acquire the photos you are requesting. We recognize how important this documentation is for your insurance process, and your feedback highlights an area where we can improve. Thank you again for bringing this to our attention.

We would like to clarify that, per your contract, the issues you listed fall outside our labor warranty and are not covered under the Sentrel manufacturer warranty. Specifically, plumbing and the showerhead are not manufacturer product items. Plumbing concerns would fall under the responsibility of the contractor who performed the plumbing work, as DaBella does not service plumbing and only installs the products ordered from the manufacturer.

That being said, we have still escalated your case internally to our warranty team to investigate and ensure the appropriate next steps are taken. If you have any other questions, please contact our Customer Service team at 855-322-3552, Option 1.

Thank you for sharing your experience. At DaBella we care deeply about families and their homes, and every interaction should feel respectful and comfortable. We understand that this appointment did not feel that way for you. High pressure tactics are not part of how we serve homeowners. Our team is trained to listen, educate, and provide solutions that allow families to make informed decisions at their own pace. We welcome the chance to speak with you directly to review what happened and ensure your experience reflects the care and professionalism we stand for.

Thank you for sharing your experience. At DaBella we care deeply about the families and homes we serve, and it is important that every project reflects professionalism, respect, and quality workmanship.

We take feedback like yours seriously and have escalated your comments internally to review the situation and improve our processes. Our goal is always to provide clear communication, support, and a positive experience for every homeowner.

If you would like to discuss this further, please contact our Customer Service team at 855-322-3552, Option 1.

We are deeply sorry to learn about your distressing experience. This is not reflective of our values or service standards. We assure you that such encounters with our sales team should be characterized by professionalism and respect, so your report is greatly concerning. We’d like to address this matter urgently and need an opportunity to investigate further. For us to best assist you, perhaps you could connect with our customer support team at 855-322-3552 Option 1 so we can resolve this effectively and prevent future experiences like this. Thank you for bringing this to our attention. Your satisfaction is paramount to us, and we are continually striving to improve every aspect of our service.

Thank you for sharing your positive experience with us! We're delighted to hear that Bryan C provided you with professional and informative service during his visit. Even though you're not proceeding just yet, knowing Bryan's presentation has helped you well for future decisions means a lot. We look forward to assisting you when the time comes to transform your dining room and bedroom doors. Please don't hesitate to reach out with any further questions or whenever you're ready to proceed.

Thank you for sharing your perspective. At DaBella, we care deeply about families and understand how important it is to respect both time and household routines. Our representatives are trained to provide homeowners with the information they need to make informed decisions, and professionalism and respect are at the center of how we serve.

We want to clarify that our team does not encourage high-pressure tactics or prolonged visits. Our goal is to offer clear, straightforward information and to honor a homeowner’s decision, whether it is yes or no. What you describe is not reflective of our values. We lead with integrity, we care for the families we serve, and we grow by listening and improving. If you would like to connect with us directly, please reach out to our Customer Service team at 855-322-3552 (Option 1) so we can learn more.

Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused and appreciate your patience as we work to resolve this matter. It's not the level of service we aspire to provide. Please allow us the opportunity to address this issue directly. Please reply in a private response your information so we can look into your account. Our commitment is to ensure customers are always well-informed and receiving quality service. We value your feedback greatly, which helps us improve our communication and operations.

We apologize for the inconvenience these calls have caused. At DaBella, We Lead. We Care. We Grow. means respecting every family’s time, privacy, and peace of mind. While we cannot confirm the calls came directly from our team, we want to help ensure they stop.

Please call us at 855-322-3552, Option 1 so we can add you to our Do Not Call List right away. Thank you for letting us know, as your feedback helps us protect the comfort of every home we serve.

Thank you for sharing your experience. We truly care about every family we serve and regret hearing you felt unsupported. At DaBella, we work to ensure transparency and respectful service from sale to install. We have escalated this for internal review and would be happy to look further into your concerns. We Lead. We Care. We Grow. We remain committed to standing by those values for every homeowner we work with.

We understand how important your home is and truly care about the concerns you’ve raised. We are committed to delivering quality and clear communication every step of the way. This has been escalated internally so we can take a closer look and ensure resolution.

Thank you for sharing your experience with us. At DaBella, we care deeply about the families and homes we serve, and it’s important to us that every project reflects respect, transparency, and attention to detail.

We understand your concern regarding the pricing and the driveway cleanup. Our goal is always to provide clear communication and quality service at every step. Regarding the driveway issue, the payment you were promised was sent on 8/26 and should arrive by next week. We appreciate your patience and want to assure you that your feedback has been escalated internally for review.

If you have any further questions, please contact our Customer Service team at 855-322-3552, Option 1.

Thank you so much for sharing your exceptional experience with DaBella! We are thrilled to hear that you and your wife are completely satisfied with the high-quality work on your roofing and gutters. It's wonderful to know that you value the exclusive color of the shingles and the service and warranty that accompanies them. Thank you for choosing DaBella; we're here for any future needs and appreciate your trust in our service!