DaBella Reviews

I had you installed Hardy board on my house 3 times, they had to come out 2 times. I had to call the corporate office because they just blew me off. Then the expensive cost, I paid for half, financed half, since then it's been a big rip off. 193 a month with may 40 dollars paying off the actual loan, while 140 a month goes into the bank's pocket.

This will be on Google also. The whole roofing experience was terrible based on the sales rep. First, I will say the roofing crew did a great job. Worked hard. They did make a mistake on the porch and said I will have to pay for it. This was corrected by Katie promptly. Jose was professional and did a great job of communication with us and the crew.

This is at least the third time in the past year and a half "DaBella" employees have ignored MULTIPLE NO TRESPASSING/NO SOLICITING signs, and come to our front door to bother us anyway. This is trespassing in Washington, a crime. The moment you ignore a NO TRESPASSING sign and walk onto private property anyway, you're trespassing! Why do "DaBella" employees ignore NO TRESPASSING signs? Can they not read? Do they think laws don't apply to them? What's going on? They seem creepy and entitled.

Very unprofessional, I was there for time when you were substantial. Their prices are way overpriced. I would never use them. They stole three hundred dollars from me. Where's my deposit? I didn't use you.

My experience at first I thought was good and then I sat with it and realized that they used sales tactics for the reduction of price they overquoted and then reduced it. For a combined install of windows and siding they started off at 90,000 and then reduced it down to 58,000. They also use manipulative sales tactics because I had asked for a certain price and in blind faith and exhaustion after over six hours, signed the contract. Figuring I was good to go, then later reread the whole contract & found out that it was eight grand more that I told him than what I wanted to pay. Shame on me for not catching it sooner. Other companies have been sued for this practice.

This company is thorough and reliable and they even worked with this widow lady, so I could get my 40-year-old roof and gutters replaced, and I can now have peace of mind that I will have a great roof and ventilation that's reliable and affordable.

My first human contact with DaBella is named Zsahari. She inspected, provided pictures and explained the issues and new roof expenses. She estimated the age of my current roof, by current regulation changes, vs how it was put on 30+ years ago. She provided samples of what will be used, and reasons it's needed. She estimated replacement, including plywood sheets, with proof they will be needed. No other estimate received included this, it would have been a huge additional expense. Only one other roofer even spoke to me any amount of time before giving an estimate. She found a price and monthly payment I can live with. She found financing, with decent interest, no payment penalties, without a hard hit on my credit report. She assures me she will be available through the entire process. She was very professional and knowledgeable. Answered all of my questions, some I did not think to ask. I'm looking forward to the rest of her crew being the same.

This company has super aggressive marketing. They go door to door month after months or even weeks after weeks, with out of town individuals who never take "No" for an answer and will not remove address from contact list. One time they tried to tell me the decorative markings on my brick house was a sign of failure. Obviously well trained in their sales tactics, but not well trained in good customer service. I would never recommend just based on that. They should honor 'do not contact' and train their door to door manipulators better. I live in Logan Utah.

At first I was happy to work with DaBella, mind you I only wanted my shower done and was willing to pay the quote that they quoted me, 15,000 just for my shower. I am a new home owner and 10 days after my income changed, they weren’t willing to help me out with canceling the project because I didn’t want to continue because I knew I no longer would be able to pay. Every time I called to speak to someone, it was, "I’ll have them call you" and I wouldn’t get a call, multiple attempts, I finally talked to someone today Jan 13 and he said that if I break contract that I would still have to pay 50% of the 15000 back to them. They have no compassion for an honest person not trying to put myself in a hole that I can’t pay at the end. It seems all they want is money and not trying to satisfy customers.

I'm writing this review to say this, they don't keep their word. After I finally got my new window installed from them, which took them forever, the manager, I had talk to him, and he told me that he would offer me a courtesy refund in the amount of 400. dollars. It's been months and yet to see a penny. I'm planning on taken them to a small claim court if I don't receive the payment from them shortly.

Worst experience ever..I had 13 guys show up. Nobody spoke English. No Porta potty came with them. After 2 days they managed to flush 4 rolls of paper towels and a dozen rolls of toilet paper clogging the plumbing requiring Roto Rooter and a 351 dollar charge. They removed plywood I had placed over our Koi pond and after fishing out plastic sheeting, empty caulking tubes, water bottles and coke cans unfortunately koi did not survive. After contacting DaBella sending photos etc..I was contacted by the rudest customer service representative ever who had no idea what she was talking about. These guys jammed the pond pump with garbage. The water could not circulate. So buyer beware without a doubt worst experience ever had and had to retain an attorney.

After an Angi's List inquiry about siding replacement, I was contacted by the Rochester MN office of DaBella. I ended our interaction a few days later. The sales pressure is enormous and they are not always accurate about the reason for a call or visit. For example, one person wanted to "drop off" loan papers, but it turned out the true purpose was to press me to sign on the spot. I had already told DaBella that I would sign nothing until I'd had a chance to talk with a loan officer at our bank. They call and/or visit every day until they get you on the hook. I found I had to be blunt to the point of slightly rude to get them to hear me. I definitely do not recommend DaBella for anyone who has trouble with asserting yourself.

The worst idea ever. So I started out working with 2 contractors that helped us get everything set up right? Guys, then they quit, because they never got paid or whatever was going on internally out here in Colorado Springs, they lost my contract several times then tried to blame me for it. And now they're trying to put a lien on my house because they can't get financing done after they already did. My windows, when this should have been taken care of months ago.

I just recently purchased five DaBella windows and now they're saying I only paid for four and it's over $12,000 with the interest over $6,000 for the windows and over 5,000 for the interest and the salesman that sold them to me said I could have a bathroom window that was a sliding window because the one I have in my older mobile keeps breaking the cranks and it won't shut properly but now they're telling me they can't do the sliding window on my bathroom and they're saying I only paid for four.

I am writing this review to warn against this very questionable company. Should they come to your door - please send them on their way. Or at the very least do your homework before signing any kind of agreement with them. So let’s begin. A more honest estimate for having a roof done is roughly $8,000 to $15,000. A much lower amount than they got me with. Believe me, I wish I had checked these numbers before I signed. First and foremost contact other roofers in your area. It is without a doubt that they will beat DaBella’s prices. Second, they will try to tell you these prices are justified due to the quality of their shingles. These the very same shingles that are offered by most of the other roofing companies. As for their 50 year warranty - that is the shingle manufacturer’s warranty.

Amber was great! Best sales person we've dealt with! We were happy to have her! Can't wait to have our new shower installed!! We have needed this done for a long time and she found us a great package!

Trying to get a hold of these people is a joke. I have windows with a 50 year warranty with condensation between the panes. No one picks up the phone. For the price I paid For those windows there should have been no issues.

DaBella came by and quoted me for a new roof. When they finally got around to starting the project they got up on the roof, starting removing shingles, realized it was a bigger job than they had quoted and then left without saying anything. It has been three weeks with a dumpster taking up my driveway and a big pile of supplies in my front yard. Nobody has been back since. After speaking with the company they wanted to add another $10k to the project in order to come out and finish the job. I let them know I was over it and asked them to remove the dumpster and their supplies. Now they want to add an $8000 restocking fee. There isn't even $8000 worth of supplies! The company is NOT responsive to customers but they want to be paid anyway. My roof now has a hole in it and it's been raining. It's about to start snowing. They left me in a bind. And they STILL want to be paid for a job they never got around to doing.

I scheduled an appointment on Monday at 4:00 p.m. and by 4:15 it took me over 20 minutes to finally get someone on the phone, even with having a number that was given to me by one of their employees. Only to find out that my appointment was canceled for no good reason. Made another appointment for the next day at 4:30. They arrived 22 minutes late, and my wife and I could tell right away that one of the girls was leading the show and very high strung. Don't get me wrong she was a nice girl, just an incredibly overbearing, not listening to what we were saying/ asking for. Just a bad, intense sales person.

Very well quality. Awesome William knew his stuff and great offer. But for a quote it took 4.5 hrs and didn't get food card I was told about. Said great stuff and would work along with anyone. Only I want 5 quotes before I make a decision on what I need for the job. This is very high on the list thanks to William.

James ** at DaBella was professional and able to answer my questions during beginning stages of roof replacement inquiry. Company was quick to respond and provided expertise to assist with my situation. James arrived on time and took more than hour to answer questions I had and to address my concerns. Company is easy to work with and willing to assist. During high demands company was on site the next day.

Would be nice if someone from this company would call or email you back in a timely manner to fix my issue that I have with on of the windows we just had put in 2 weeks ago…. No response to emails or calls. The installation guy called us with a day to tell us DaBella has to fix it!!! So we play the waiting game ….

A representative came to my house, measured my windows and said he was going to get some things from his car so we could sit down and talk about windows. He never returned. Just left without explanation or anything. Just left!! Won’t touch this company for anything!

DaBella is a joke. We hired them to do a bath to shower conversion in January, needless to say we have dealt with 5 different sales representatives, 3 different installations, problems with our finance paperwork and no cooperation or empathy. We are now in November and the shower is still not complete and in worse shape then it was before all this mess. The shower is not level in any direction and every contractor that we have had look at it starts laughing about how bad it is. Oh and their customer service line is just as bad. I will NEVER recommend DaBella to any anyone. I could have done a better job myself and I'm in the finance industry.

Unbelievably, they were at my house trying to sell me windows for 12 hours. I guess I was too nice to demand that they leave. I said many times I wasn't going to sign anything until I got other estimates, It was like the person doing most of the talking didn't hear me, and she continued to try to sell me better and better deals. At times she seemed to stretch the truth, not know what she was talking about, or just make things up. Finally, I signed a contract because they had dropped the price so much. In the next day or two, I thought about what I had gone through and the fact that I still didn't have other estimates and backed out. I didn't like their sales strategy and didn't want to give them my business, even if it was a good deal. That said, their product seemed very good to me and had a "double lifetime" warranty (buyer and the following owner).

Got two quotes from Dabella. The second representative sold me. He listened to what I wanted and came in at a price I could afford. I gave up a door but I liked the alternative presented. It showed me he heard me. Some folks don't believe a woman but this guy did. I did get another quote which came in 8000 higher from another vendor. I loved the presentation. The second guy did a similar presentation. So I'll comment again when the work is done. Excited.

Paid in full for windows in May, now can't get them to return my calls to schedule an install. I have called them many times and am always told that my account manager would reach out to me. What the hell? Did I get ripped off? Time to get a lawyer I guess.

The company talked about how it got started. What and where they get some of their products. Where is the main offices are. I hope this is it. Because we really like them. Sorry about misspelled words but I am up there in age. They told us what was going to happen next.

What a huge disappointment. Roof was put on in a timely manner. They did not hook the electricity back to the house correctly so we had to hire an electrician to come fix that error. Had to hire our own electrician to come and fix the electricity before our house caught on fire. Have called Josh multiple times to get the roof fixed with errors that they left and can get no response. Now the rain is coming and the roof is leaking. Had to have a new roofer to come out and look at the house because we can get no response from Josh. Absolute 100% disappointment. And they want payment for the roof. Overpriced and under delivered.

The product is good. But our service has been a bit frustrating to say the less. The 1st day of installation the company sent a window I didn't ask for and missed sending 1 that was needed. I was told that missing window would be sent 4 weeks later. It has now been almost 2 months. I have communicated to them that we needed it installed to complete the new siding. Missing window has not been installed. Last I heard after calling installation guy. A couple more weeks. 2. We took time off work to be here during installation. Moved A LOT of furniture. But we're not asked to pull the stove out which was under the window. The stove top was bent in the center, which caused all the burners to lean that way. I was asked to pay for the balance in full shortly after installation. No one ever asked about giving me a SENIOR Discount. And I am still waiting for the paperwork to use for my taxes which I have requested more than once.