Choice Home Warranty

So far I have had 3 claims and Choice has not paid for any of them. If something is not going to be covered, please tell me before the tech arrives. I am a 75 year old widow on a very limited income and I thought this would help me when I have to hire any repair to be made. I paid for 3 1/2 years and I now have regrets.

The technician that I dealt with was great! Choice warranty gave me a run around and kept giving me different reasons my claim was not moving forward. After many phone calls and me being very persistent I am happy to report I got a new water heater installed today. Choice Warranty was difficult to deal with. I dealt with some rude representatives and some helpful ones. Thanks to the technician (Don’s Plumbing) for not giving up and being very patient with me and Choice Warranty.

The situation with fixing my Air Conditioner has been an awful experience, How do you fix part of the problem and all that makes it work. One part cannot work without the other. A good faith company like Choice Warranty make choices to what they fix. I pay you every month. I do not use you every month but you still collect from me. What if it was where I paid you as I used you. You could not make money that way. Until you abide by your service to being fair, I feel you are using people for a profit. How can you call yourself a good faith company when your service is not reputable. Stand behind your so call good name and make it speak out for you through your customers. Without customers you cannot stay in business.

The technician performed a thorough inspection of the washer and found no leakage. He inspected further and found that the water was coming from a drain pipe next to the washer as the washer was in the rinse cycle. He advised that a plumber would be able to fix this issue.

The A&E technician was GREAT! He tackled the job right away and wasted no time getting the ice maker fixed. I'm very happy with the way they work. It say they work for SEARS but I believe the company name is A&E.

Disposal was leaking from the dishwasher drain line and when the disposal switch was turned on with water running. Tech was great, got the job done. I would recommend this company for any other plumbing issue that may arise in my home. Choice Warranty team is great, I'm truly glad I chose this company for my home needs.

We had a leak that went from pipe to outside wall. We are so pleased with the service Chris did for us. Efficient, neat, and very pleasant. We couldn’t ask for better. I recommend Home Choice Warranty for all services needs. Perfect from start to finish.

Poor & inadequate service with inexperienced vendors. Even poorer service response by Choice Case Managers whose job is to Followup with customer complaints. One case manager failed to show up to scheduled meeting. Two other Case Managers failed to respond to my email request.

You hear horror stories about warranty companies finding ways not to pay out. I even was worried after talking to the technicians, but Choice came through and took care of their portion of the claim. All you can ask for from your warranty company.

I scheduled a service call for a water leak in my bathroom. I spoke with Christian and he was very helpful and quite polite. He explained that a Service representative would be getting in touch with me in the next 24 hours or so.