FOLLOW US

Caldera Spas
Overall Satisfaction Rating
3.43/5
  • 5 stars
    2
  • 4 stars
    2
  • 3 stars
    1
  • 2 stars
    1
  • 1 stars
    1
Based on 7 reviews that contain star ratingsSHOW RATING DISTRIBUTION

Caldera Spas

ConsumerAffairs Unaccredited Brand

This company is not yet accredited. To learn more, see reviews below or submit your own. Want to know more about ConsumerAffairs accredited brands? Check out ConsumerAffairs for Brands.

Last updated: Oct. 24, 2017

7 Caldera Spas Consumer Reviews and Complaints

Filter by:Any
Verified Reviewer
Original review: Oct. 24, 2017

My first Caldera has within 1 year leaking issues, I call the dealer and they most call the importer (Belgium). But everything takes a long time, so I go to the dealer and told him sale me that Caldera (it was in the showroom) so I have quick another jacuzzi. I, most pay 2000 euros more for the new spa. It has a sound system so ok I pay and the problem was solved. But now 13 months further I have again leaking issues. 3 speakers are completely damage and leaking. Now they have closed the sound system, and my money the 2500 euro is disappeared. Nobody pats me back.

7 people found this review helpful
Verified Reviewer
Original review: Jan. 4, 2016

It is high quality. I've never had problems. Certainly recommend it, served me, very helpful. I had tried many brands until a friend recommended it. Already had a positive impact.

10 people found this review helpful
Get expert advice delivered right to your inbox

We try to avoid the fluff and deliver tips and guides that really matter

Thank you, you have successfully subscribed to our newsletter!Enjoy reading our tips and recommendations.
Unsubscribe easily whenever you want
Verified Reviewer
Original review: Dec. 28, 2015

Great hot tub. Works as advertised and we use it a lot. It's pretty energy efficient and works really well. My kids love it as do our friends. It's great for parties. Would recommend for anyone that can afford it.

10 people found this review helpful
Verified Reviewer
Original review: Dec. 25, 2015

The greatest invention for stress relief, or a spa after a great workout. Caldera Hot tubs provide a way to soak the tensions of the day away and relax your body like nothing else can.

6 people found this review helpful
Verified Reviewer
Original review: Dec. 21, 2015

I saw a bird once. The bird flew through the skies happy and carefree. When the bird finally landed to rest, a cat pounced and ate it. Being in this hot tub made me feel very much like that cat.

19 people found this review helpful
How do I know I can trust these reviews about Caldera Spas?
  • 1,082,144 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Verified Reviewer
Original review: Dec. 18, 2015

We got this almost 2 years ago and has been nothing but a headache since. Doesn't hold its heat. Set temp and it's always 2-3 degrees cooler and when in hot tub doesn't hold its heat. We had a jet pump go out this last weekend and local dealer came out and fixed it. Now he don't have the pressure we use to with jets. We have fought with dealer for 2 years about the heat issue and he tells us it's fine then problem with jets and he says there is nothing wrong with them. We have contacted Caldera customer service with both issues and they tell us they can't help us. We will be getting rid of it and going with different brand.

67 people found this review helpful
Verified Reviewer
Original review: Dec. 2, 2015

Many issues with faulty jets. Spa was replaced once and the replacement spa had the same issues. The replacement spa basically had no warranty because the company would only honor the warranty from the original purchase date, not the date the spa was installed. The lighting has failed and now has plumbing leak making the spa unusable. I will note that when it was working properly we thoroughly enjoyed it and used it nearly every night. I do plan to have the spa repaired however I'm not sure if I would ever purchase another. I spent way too much money on the purchase considering it didn't outlast the warranty. Couldn't even use the spa to relieve the stress of dealing with repair issues.

31 people found this review helpful

Caldera Spas expert review by ConsumerAffairs

Caldera Spas, part of Watkins Manufacturing, an industry-leading producer of premium spas, is a member of the Masco family of home products.

  • First-hand reviews: Caldera offers lots of first-hand information from actual customers, including plentiful reviews, videos and ratings.

  • Trade in value: Fill out the form on the Caldera website to find out how much an older hot tub is worth. The trade-in is used toward the cost of a new Caldera hot tub.

  • 20-minute renewal: The Caldera blog provides timely advice on everything from hot tub tips to healthy living and relaxation advice.

  • Caldera diagnostic resource: Caldera hot tub retailers have access to cutting-edge software that's used to diagnose and solve hot tub problems.

  • Green focus: Caldera pays attention to its environmental impact, from the manufacturing process to the corporate work environment. The website offers consumers many tips for enhancing the earth-friendliness of their units.

  • Best for: Consumers wanting relaxation and consumers wanting family time.

Profile picture of ConsumerAffairs
ConsumerAffairs

Research Team

View Profile

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

Caldera Spas Company Information

Company Name:
Caldera Spas
Year Founded:
1976
Website:
www.calderaspas.com

ConsumerAffairs Solutions for Business

Let's talk

Follow us

ConsumerAffairs ranks 562 on Inc. 5000 for 2017

At ConsumerAffairs we love to hear from both consumers and brands; please never hesitate to Contact Us.

At ConsumerAffairs we take privacy seriously, please refer to our Privacy Policy to learn more about how we keep you protected.

You’re responsible for yourself and please remember that your use of this site constitutes acceptance of our Terms of Use.

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

The information on our website is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.

Copyright © 2018 Consumers Unified LLC. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.