Jacuzzi Bath Remodel Reviews

If you're thinking about a remodel on your bathroom, Jacuzzi is the best. They're good to work with, and they're helpful. I fell and hit my head in the bathroom, getting out of the shower, and had a concussion. We decided maybe this is a good time. We called the Jacuzzi people and said, "We're interested in looking at a shower.” That was when they came out. They were great from design on. The first guy that came out was the design guy, and he went through. We designed our shower, and we got the pricing on it. He gave us a timeline and told us exactly what to expect because they were out several weeks before they would be able to install our shower. He said they would talk to us. He walked us through what all the financing options were, exactly what to do, very specific about what to do, and what would happen.

My husband's very ill. And the bathroom we had, even though it was a step up of maybe six inches, was too high for him. He was holding on to the shower bar to get in, and he needed to be able to sit down. We went with Jacuzzi for remodeling because they're a well-known name. Second off, I could go back to Costco if I had any problems, and Costco gives an incentive if you buy through them, which was nice. I didn't know that at the time until after we bought, or after the guy was already here and we were measuring up.

I had a Jacuzzi bathtub. My wife and I hadn't used it in five years, and she passed on. So I decided that I was just going to get me a shower. I looked on Facebook, and I saw the Jacuzzi advertisement, and I just said I'll call them up. And the next thing I know, they called me back, and I had a representative come down and give me a quote, and I had him do it the same day. The rep was really good at what he did. I was impressed with that. But when the repairmen showed up, some of the stuff was missing that was on my contract. But they corrected it, and we all came out happy with the deal. I like the whole thing myself. I like the way they put it in. They put it in over my window that I have, and everything looks good. They did an outstanding job, especially the installers. They were awesome.

I just recently moved to Tucson and purchased a house that I knew I was going to have to do some renovation work on. One of the things that I wanted to do was remove the old plastic bath-shower combo in my second bathroom and replace it with a walk-in shower. Although it wasn't the thing that I was thinking about doing immediately, I knew I was going to do it down the road. I got a call from Jacuzzi, and the salesperson came to my house. He was nice, knowledgeable, and explained everything to me. I decided to go for it because I know Costco vets very heavily all of the specialty companies that they work with, so I was confident that I was going to get a good thing.

The whole process was great. I've seen the Jacuzzi commercials on TV, and I saw this certain seat that I thought would work well in our shower. I needed a seat and grab bar because we're in our 70s now. It was all about safety. There were two people here, a gentleman and a lady, and they were both very friendly. They showed the different pieces and explained why we would need a new shower, because the shower walls I thought were in good shape. But they said to put their pieces in it. It had to be their shower, which is fine. They knew their products. Everything was great.

I was tired of stepping over the tub and I decided it was time for a bathroom remodel. I bought the walk-in shower with the chair and the rep from Jacuzzi was good. He came in and took measurements, and told me what was happening. His personality stood out because it was easy to communicate with him. I told him I didn't wanna be bullied, and he understood what I meant. I explained that to him from the beginning.

Jacuzzi Bath Remodel was something that I felt might have quality to it. The installers were on time. I had three showers installed and they're all very similar. However, I had an issue with one. It wasn't crimped tightly enough, so it dripped. I ended up having a leak where we're replacing the drywall and back wall.

My bathroom had a leak. We needed a new situation in there for a while before that. I went with Jacuzzi, and I like the Costco rebate deal and the fact that they were in and out in a day, and then their warranty, too. I purchased a shower. The rep did a good job and presented everything very clearly. Our project got delayed because one of the people putting it in had a death in his family, which was really sad. But we always had communication from the same lady in California, and she just did a really good job keeping us posted about what was going on. The finished product was great. It looked exactly like they had laid out for us. We have recommended it to friends.

I saw Jacuzzi over the TV and I looked into them for the remodel that I needed. It was getting harder for me to get in the tub, so I purchased their product with the seat in the shower. The sales rep and the installers were extremely good. I had the remodel done at least three months ago and I'm enjoying it very much.

They contacted me about the first time that they were going to remodel one of the baths within a week or so when they were going to be out. They had to order the equipment, and they had to receive it before they would schedule it. So that went by without any problems. Then, three weeks later, we were contacted by the second group of installers. Jacuzzi uses a two-man team and a van to do it, and, in one day, they said they could do it, and both of them went well.

We just had our bathroom remodel through Jacuzzi Bath, and we're very pleased with it. They did a fantastic job. They were very professional. Jacuzzi has such a wonderful reputation. We had dealt with them in Scottsdale when we purchased a new bathtub and plumbing and fixtures, and were so happy with them and always enjoyed all the advertisements on television as well. Most recently, we got a new shower. The two men that installed it were very conscientious about our home, and they put the mats down. The job was very professional. I highly recommend Jacuzzi to my family and friends.

The Jacuzzi salesman who came out was wonderful, and he had all the products to show me, which I really liked. And after I met with him, I didn't look for any other options. I went with them and did a tub-to-shower renovation. They took out the bathtub and put in a shower, and it has a seat, grab bars, and a handheld head as well as a regular stationary one, and it's just easy to walk in and out of. The installation was fine. It was long. It took all day, but they got it done in one day. And it seems like they did a fine job. However, a month later, I heard a big crash, and I went in, and the shower rod and curtain had fallen down. So I called for them to come and replace it, but they couldn't come for about five or six weeks. I had no shower curtain for that long, and I wasn't very happy about the service. They're also expensive as well.

We saw the commercial for Jacuzzi. We went with them, and we did redo the shower stall, and I did the bars and the seat too. The sales rep was here for five and a half hours. She never stopped talking. The installation was fine, except it wasn't totally completed to my satisfaction. Somebody called to check on the installation, and I called, and then the manager called, and he sent somebody out, and they finished the job. I had something extra added. My shower stall had about an eight-inch-wide column on one side. The other side was the straight wall. Then, I had the product put on that column, but they didn't put an edge on the other side. So they had to come out and put an edge trim on the corner, and that guy did a nice job too.

I heard about Jacuzzi on TV from an ad. And what ultimately made me choose them was the fact that it's guaranteed for as long as I own it. So it's worry-free for the rest of my time living at this place, which is probably the rest of my life at this point. We purchased two showers. The install was going to be one shower one day and one shower the other day. The first shower had some drain issues, which they fixed, which was another reason I liked it- the fact that they were going to fix whatever they found that was wrong. The first shower took two days, and the other shower took one day. But they sent out another crew, so it was on the second day. The quality of work was perfect. They're very nice. It's not the cheapest, but I'm very satisfied.

I went with Jacuzzi because it seemed like a very quick process with good materials. My experience with their team was very good and easy. We converted a tub and shower into a large walk-in shower. Everything seemed to be fine. It went very smoothly and easily. The finished product is lovely. It's so refreshing and clean-looking. I’m happy with it.

I had a wonderful experience with Jacuzzi. The guys did good and I’m very happy.

We've been in that house for about 15 years and we could never get the water pressure good until now. It's awesome. Jacuzzi did a super job and everything went great. We’re pleased and I would recommend them.

It was a nightmare. It took more than 3 months. Day one they arrived and performed the demo and while they were inspecting the shower pan they found many deep scratches in the pan. Turns out it had been taken back to the shop by previous installer and sent it out with the installer. I refused it and we had to wait an additional 3 weeks for new shower pan. They did have to put put down leveling compound on the first visit. They returned to continue the job. They tried to install the new shower pan and wouldn't seat properly so they added additional floor leveler but had to return the the next day because they had to wait for the leveler to set. Next day they returned to install the pan and it didn't set right. The tech couldn't figure it out so I inspected the pan and found it was a bad form.

We bought a tub and shower from Jacuzzi Bathrooms. The people who came for the sales visit were on time and attentive. Installation was good. There two people who came out, and their work was of good quality.

We saw Jacuzzi at a home show and talked to them, and it just seemed like it was the right time to remodel. We purchased the shower enclosure back in April, and everything was good with the installation team.

Jacuzzi told me one price and when I got the bill, it was a different thing. So, I'm not happy with them. When their rep came out and signed me up, he never put a price down on paper. He just told me it would cost about about 7,000 to 10,000, and when they called up to get it authorized, they told him one price. So he told me about that and that I shouldn't worry because that was not the price I was going to pay. But when I got the bill, it stated $17,000. My daughter and I talked to the guy about it and he said it is what it is and we have to pay that. That's a ripoff. Other than that, the bath is good. But I would never recommend anybody to Jacuzzi because what they did was dishonest.

Jacuzzi has been excellent. I heard about them on television and I ended up purchasing a walk-in shower from them. I rate them 5 stars!

We decided it was time for a bathroom remodel because of my husband’s health and he needed some items in the shower for safety. Our old shower was small, so it was time to make it bigger and safer for him. We went with Jacuzzi and got a shower remodel with a walk-in shower that’s about double the size of the one we had before. Plus, this one's on the first floor. I use the bathroom on the second floor, which has got a closet tub, and I take a bath. But with this bigger shower, I probably will end up using it too.

My wife is an invalid, so we needed a walk-in shower. She couldn't get into a tub. We saw the commercials for Jacuzzi on TV. I didn't like what the other companies offered or how they did things. Jacuzzi was awesome. We did the shower. The installation went pretty smoothly. They were pretty quick about it and clean as well. The quality of work was good. However, the shelves that they put up didn't leave a lot of space in between them, so it's hard to put a bottle of shampoo there. But I like the handheld shower nozzle. It has a lot of power when you need it, and if you don't need it, you can turn it down.

This house was built in 1962, and the original tub didn't look very good. It's the main bathroom. When guests come over, I want it to be nice. The Jacuzzi salesman that came out here was so nice. He explained everything very well to me and told me exactly what it was going to cost and how long it would take and all that. It all worked out. So, I'm a pretty happy camper about it all. Jacuzzi is superior. They manufacture their own stuff. You don't buy it from somebody else. The installation went very well, except the plumber had an emergency call, and the plumber had to do some stuff before they could continue. So, it took a couple of days instead of one, but that was unavoidable. So, I was all right with that. My water was back on, so it worked out.

Jacuzzi was professional. They came in and did the job. The people who put it in seem to be quite intelligent, quite concerned about just how I wanted it, and they explained everything: that this is a lifetime thing, that I can call them anytime if I find anything that I did not like.

We did the shower bathtub with Jacuzzi Bathrooms. It was completed about three weeks ago. The installation team was fine. We made it clear that we didn't want them to try and rush it to complete in a day and that we preferred they take two days because we would be here a good number of years.

The installers did the remodel in one day, as what was said, and cleaned up everything. I love my shower and my experience with Jacuzzi was excellent.

The Jacuzzi representative came out and was really good at answering questions and going over every little detail of it. We did a shower replacement. The installation went like it was supposed to, within a day. The quality of work was really good. My mom was extremely happy. My mom has cancer, and she has a hip issue. So being able to walk into the shower greatly made her life better.

The reason we chose Jacuzzi was that we were in Costco and they were telling us about a deal there. We talked with them, and we decided we wanted to go ahead and try it. I had seen advertisements too on TV where they could get it done in a day, although ours didn't end up being done in a day. But that was because of some factors about our building.

While the installation only took one day, the trim on the outside the bathtub was not long enough. This left approximately 3” short at the top. When I called to get this fixed, they never called back. Customer service of the approved contractor is not good. The caulk used for a white surround looks dirty, and is not a clean look. My wife was extremely disappointed with the contractor, and I would not use them again, nor would I recommended Jacuzzi bath. For the amount I had to spend for this remodel, I feel I was ripped off.

We had Jacuzzi install a walk-in shower. The sales guy was excellent. Kenneth was very personable and knowledgeable. The workers were very good. They were prompt. The only thing is when they came, quite a few of the products were wrong. But right away, they called, and they had somebody drive over the correct things. The flooring and the bottom pan was the wrong color. The walls were the wrong size of the subway tiles. Two of the shelves were white and I wanted the black. But I told them and they right away called in, and they got it over. So, it was not a big deal. We're enjoying the shower. Everything's great. It was an excellent experience. I would recommend them to everyone, even though they said that they were middle range, price-wise. It was expensive for us, but it was a good value. It was worth it for us.

We did a walk-in shower with Jacuzzi. The sales rep who came out was good. The installation was also very good. The installer was very professional, helpful, and knowledgeable. We’ve had it for four months now, and we’re very happy with it. Everything was good in our experience.

I decided to get a bathroom remodel and a couple of companies were offering ways for me to do that. I decided to go with Jacuzzi because of their response to my questions, pricing and expediting the installation. It was just a matter of research and making a decision. I had the tub removed from the bathroom and replaced it with a shower. Everything was done in one day and the three workers were very nice. The color combinations are my favorite features along with the finished product. People considering Jacuzzi should by all means, consider it. Everybody’s needs are a little different. But as far as expediting and getting the job done, creative financing, and if they need it, give Jacuzzi a shot.

We just had the shower doors installed and they put the doors on backwards and the walls don't match. No one in customer service seems to care about these problems, we've not been contacted about them. I would never recommend Jacuzzi to anyone!!!

I saw a Jacuzzi commercial on TV about the one-day installation, so I called them. I liked that I didn't have to wait weeks for something to get done. The consultation was very good. Their sales rep was professional. I purchased a walk-in shower in June. The installer was respectful and clean, and the installation was very well done. The process took about seven hours. The new product is not lifechanging, but it makes life easier. The showerhead's really nice, and I like that it's easy getting in and out. I'd tell others that if they need to upgrade, they should see Jacuzzi.

We had somebody come in to remodel the whole bathroom. We got the total package from Jacuzzi; it was all in one they did. We used it twice. I like it so far. The only problem was the installer did not do all the caulking properly. We had to have somebody else come back out to do it. Other than that, the materials and the product look good. We’re happy with the choice of color.

I got the feeling that Jacuzzi Bathrooms would do a better job and had a better warranty than some of the other providers. Also, I liked the no-interest loan for 12 months. The people were courteous and very clean. The bottom pan of the shower wouldn't accommodate. They're just off-the-shelf one. They had to make a custom one because of the way the plumbing was in my unit. That took a few weeks. So, there was a period there where the bathtub and shower area was torn up. But everything else was functional in the bathroom and managed to get by as it was. The part got fabricated, and the crew came in and put it in together the rest of the day.

The only reasons for me to hire Jacuzzi in because of their TV advertisement with a well known tv personality and because I was caring for my dad with dementia we needed a walk in shower for my dad's safety. In short everything with process and pricing was fine except for the contractor that took care of use at the time the company went out of business and not sure why Jacuzzi couldn't have contacted another contractor take care of us but since my issues was concerning the shower door they directed me to the shower door company which is in Canada.

I decided to contact Jacuzzi re upgrade 2 bathrooms in my home. I am a widower in my 80's. Need to sell the house. Jacuzzi sent '5 Star Remodel' out of ROCHESTER? I signed Contract for 2 conversions total cost $28,000. On June 2, 2026. Gave My ck. for $9,400, 1/3 down payment. JULY 2 CALL from 5 Star, waiting for material. July 8 I requested cancel the project. My 95 y/o Sister in California wants me to visit. 5 Star said it is too late to cancel and they will keep my $9,400.