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Are you in need of a moving company? Alliance Movers offers local, long distance, international & commercial moving, as well as storage & packing services. With over 20 years of service and staffed with a team of experts, Alliance Movers is ready to provide you with a stress-free and hassle-free moving experience. Contact us today or visit our website to obtain a free quote!
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The sales person harassed me with calls before I told her she was annoying (calling back when I denied call). She called me over and over again. When I told her that she responded with profanity. Manager said that he instructs them to call non stop till you pick up and said it was my fault she was rude. Would never do business with a place like this, also just look at the reviews, they're a terrible company clearly.
They gave me a bid for a certain price then the price tripled as they were loading the truck. When I received my belongings the boxes were smashed. There was scratching on my furniture. I tried to contact them by leaving phone messages and a terrible review. No one ever returned my call and they didn't offer to reimburse for my broken items. When the truck arrived they were tossing my things off the truck. They didn't have a ramp to bring things down from the truck. The worst experience ever.
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I STRONGLY encourage you to stay AWAY from this company. They will hike up prices by $700, charge hidden fees, use dishonest weights, and they will keep your belongings hostage to coerce you into paying more.
Alliance was hired to move my elderly after from Florida to Connecticut. They communicated that his items would be in CT in time for his move to an assisted living facility. Items were picked up as promised (the only positive) but after a full week, when calling to inquire about the delivery date, they hadn't even left the state and they had no idea when they would be on their way. The dispatcher/manager/self-proclaimed "boss" told me to, "Read the contract". There is no guarantee on dates and they could take as long as they wanted. When the items were within a day of delivery, a full 17 days later, the delivery window changed 4 times in 12 hrs., and again we are told, it was our problem.
Finally, when we thought we were done with this horrible experience, I just received a call from another Alliance customer who someone received one of our boxes 500 miles away. Julia, "the boss", claims to be working on it. But since she has yet to email me a contract or return a phone call, I'm not holding my breath. I have to give the one star above to Gerard, who is the only person who tries to help and communicate effectively. I'm sorry he is associated with such an unprofessional and incompetent company.
Initial call sounded great. Their website has these great 5 star reviews but be very careful. They quote you a price over the phone, no house visit, for estimated square footage which is low so they sound competitive. They don’t tell you that if you go over estimate you have to pay a fuel surcharge. We never saw a contract until they came for pickup and they insisted they emailed it but we never got it. We have them a deposit 30 days in advance and set a pickup date. We were told that they needed an alternate date in case of weather problems.
A week before our pickup date we were told that date was not available and the alternate day, per the contract, was the pickup day. Very stressful and deceiving at the last minute. They also charged us $50 to wrap a glass table top which we never knew about. When the furniture was delivered there was only the driver who said his helper got sick. We had to find someone to help him unload who we paid because he was only willing to pay $15 hour. They broke our 48” TV, damaged an antique lamp and lost a iron plant stand and we still haven’t been paid for. Also check their damage policy because they pay you by the pound, that’s right by the pound not the value of damaged items. I would not recommend this company ever.
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I am very happy with the service I received with Alliance Movers. They were sensitive to my urgent need and made a good effort to assist me with it. At the end of the day I could not use them because for my situation. I needed to be able to use a credit card and this is something they didn't offer.
I was quoted a $3000 move from California to Texas. The sleazebag who lied this quote to me also said that the sizes of our boxes don't matter as long as they aren't the size of a washing machine. So we used the XL boxes from Home Depot. He also lied about having access to our specific moving truck and said it was the last available footage on his last truck to Texas. Turns out they don't even move their own trucks. It's all sent out to third party movers. He had no way of knowing what he pretended to know. He also added up all these "discounts" so it seemed like we were getting a good deal.
What he knew and we didn't was that he could say literally anything he wanted to get us to agree to the move. Including a false estimate on the price. He gets paid and we are stuck with a different number on moving day. Even better, they are willingly shady.. it's their business model. You know this is true because after the first guy promises you that he is personally taking care of your move and that you can call back anytime to ask for him by name.. you call back and all of a sudden "your case is in the hands of the customer service dept now". This is all part of the company's strategy of false promises, then deflection. Once they've got your signature they've got you trapped.
After paying this liar his commission and locking in our move moving day comes and of course it's a completely different company contracted by "alLIEance". Except for the fact that he knowingly does business with Alliance, the actual mover is honest. Unfortunately that means his moving price is real. It's $2500 more expensive than quoted. I'm now looking at over 5k for my move and can't afford it. But I'm stuck with it. Turns out Joe from Alliance's "box size doesn't matter" is a complete lie.
Items were damaged upon arrival at destination, the guy they hired to unload manhandled our boxes and complained the whole time. Lots of broken glass and leaking punctured liquids etc. They almost gave us free stuff that belonged to the next customer but I stopped them when I noticed its not our stuff. Could have easily taken other people's stuff there if I was as dishonest as Joe from alLIEance. These guys should be in jail because what they do is criminal. Will rent a pod next time.
Please please read the other comments as they are accurate. We lost every item that we were charged extra for that they packed and loaded into 3 different trucks. We waited 6 weeks for broken, damaged items at the monetary cost of $3500.00. That does not cover the emotional stress or feeling of helplessness that we endured. Tvs can be replaced, family heirlooms cannot. Even the totes arrived in pieces not to mention the stuff they boxed in cardboard boxes. They should be shut down as they are not reputable and steal money from clients. I've just begun to fight!
I am an older retired person recovering from cancer. I needed a quote to pack my possessions and move my furniture. Received a quote from Michigan to South Carolina. 1st driver had not enough space in the truck and no packing materials. Said he had to buy them and he wanted $2000.00 more than the quote. Argument ensued. He drove. Company said I lost my very high deposit. After conversation agreed to send another truck. My Daughter then packed all in boxes. Same thing. My daughter wanted to take pics of the loading driver. Got pissed and drove off leaving 25% of my possessions. Now I am pissed off.
The load arrived with the driver and his wife. They dropped the load, attempted to assemble a glass table and failed. Lost the fasteners. Followed up with a claim. A very arrogant man called to discuss. Pissed me off. I hung up. He called back and said, "Claim denied." For your own good ignore the smooth talking sales girl. They will say anything and do nothing. ADVISE FROM ME DO NOT USE ALLIANCE MOVERS. No stars from me.
Only giving this company 1 star so I can leave a review. WORST moving company I have ever experienced in my life. I don’t even know how to start... I should’ve known seeing everyone review on this company was TERRIBLE that something was wrong.. Boy did we learn the hard way on this one!! The movers clearly don’t care enough about any of your belongings. I had had 4 guys help us move. Only one guy really knew what he was doing. Two of the guys couldn’t even speak English and had no friggin clue how to properly package our belongings. It was a joke!! The other guy looked like he just got out of serving jail time telling us he still had half a bullet left in his leg??? Unbelievable. I don’t care if I’m coming off harsh but my husband and I spend a lot of our hard working money on our home furniture and I have no tolerance for messing up an easy job.
I made sure I labeled my boxes if they were fragile or had glass in them that they would be careful.. HA they didn’t even read or care about any of that. Our stuff arrives a week and a half later after we were told it would be there in 2-3 business days. Which is why we decided to go along with this company because my husband is active military and was soon to be deployed to go overseas and I can’t set up all the furniture alone. The movers arrive...finally. I go outside. The guys who delivered our stuff were a lot more together than the guys who packed our stuff. I gotta say that. But how they were taking our stuff out of the truck gave me excruciating anxiety. Our stuff was packed so thrown in. When they were trying to get our stuff out the truck since it was so poorly packed ... the other person's stuff next to ours was falling out the truck getting damaged. I couldn’t even watch. It made me so sick.
When they came in to place our furniture in our home I noticed not half but everything had damage. Couch was ripped, kitchen table had dents, chips all over it. My $14,000 bed frame had chips all over it with dents. I wanted to cry and I did cry. My furniture was in brand new condition. Didn’t have any chips or dents before it was in this company’s hands. As they are placing our furniture one of the guy goes “ya the last people we delivered for didn’t have their furniture for 2 months”. That’s when I KNEW this company was Helter skelter. Who can go 2 months without furniture?!?! Give me a break. Without all their belongings??? Even the mover said it was terrible. No crap! So yeah make sure you read all the reviews from this company and do yourself a favor and DON’T.
Alliance Movers author review by Tom Rains
This moving company carrier has about 50 trucks and handles local and long-distance moves. It also has experience with international and commercial moves.
Types of moves: The company offers local, long-distance or international moves. Moves can be residential or commercial.
Cost: You can get a quote directly from Alliance Movers’ website. Prices vary based on distance, season and the amount of items moved. If you’re moving from New York to Los Angeles, you can expect a cost anywhere from $2,500 to $6,000.
Service areas: Alliance Movers has services available across the world.
Additional services: Alliance Movers can provide temporary storage for your belongings. It also offers packing services, which include shrink wrapping and pad-wrapping your boxes and furniture for storage. It offers cleaning services as well.
Alliance Movers Company Information
- Company Name:
- Alliance Movers