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About Alliance Movers
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Alliance Movers is a moving company that offers a variety of services to help with both local and long-distance moves. It offers full-service packages with packing assistance, storage facility and moving insurance options. Its services are available in just five states.
Pros & Cons
- Long-distance moves
- Offers insurance
- Full-service moving
- Packing and storage options
- Not widely available
- Website doesn't provide much info
- Pricing isn't clear
Alliance Movers is ideal if you're looking to move your home or business long distances — even overseas. It’s a legitimate company with a staff of certified employees who can ensure your belongings are safe.
Top Alliance Movers Reviews
… I received a promotion at work but the new position was located in Austin, TX. I was beyond nervous… I came across Alliance Movers, spoke with Jonathan, my moving coordinator, ...Read full review
I would like to take the time to compliment your customer service department for the excellent customer service I received before and after my moving experience. I was very please...Read full review
What is Alliance Movers?
Alliance Movers is a moving company that specializes in residential, commercial, long-distance and overseas moves. It provides full-service moving, packing services, climate-controlled storage and optional moving insurance. It’s available in five states: Texas, Colorado, Nevada, Georgia and Florida.
Alliance Movers services
Alliance Movers offers full-service moving within four categories:
- Local: If you need to move your home or business within your city, Alliance Movers can help with a large team of certified agents in several major cities.
- Long distance: Alliance Movers is licensed to move businesses and homes across the country.
- International: Alliance Movers has a vast network of international movers to help keep your belongings safe.
- Storage: Alliance Movers also offers packing services and climate-controlled storage options whether you're moving everything or just part of your household or business to storage.
Alliance Movers’ website isn't very comprehensive; it offers only the most essential information. However, it provides a handy online quoting tool so you can see your price estimates quickly. It also offers quick access to a customer service representative over the phone.
How much does Alliance Movers cost?
Alliance Movers isn't entirely transparent about its costs on the website. It doesn’t specify set prices for its moving services, but these are based on several factors:
- How many movers you need
- How much equipment is required
- How long the move is expected to take
- If you want packing and storage services
Due to all these factors, the price of moving can vary drastically. Alliance Movers is federally licensed and provides both certified employees and insurance, so it might be worth it. To get a free quote on your move, you can visit the website.
Alliance Movers FAQ
Where is Alliance Movers available?
Alliance Movers is available in Texas, Colorado, Nevada, Georgia and Florida.
Does Alliance Movers offer packing services?
Yes, it offers packing and storage services for an extra charge.
Does Alliance Movers offer long-distance moving services?
Yes, Alliance Movers is certified to move homes and businesses long distances.
Does Alliance Movers offer storage?
Yes, Alliance Movers offers climate-controlled storage for your belongings.
Is Alliance Movers good?
Alliance Movers is an established moving company that offers a broad range of services and licensed staff to make your moving experience less stressful. Although it doesn't offer a ton of information on its website, you can call the company with any questions you have about its services and pricing, and you can get a free quote online.
Alliance Movers Reviews
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I spoke with Larry Alliance Movers and told him that I needed my stuff moved from Virginia to Miami and I also wanted that my TV’s removed from the wall and that they would be remounted back at my new residence and said no problem. Today, I spoke with Nancy customer service and she said they don’t do that and with terrible customer service, extremely unprofessionally bad attitude. They just scam me just to get the job.
This company uses a salesman- Frank - to make the deal and promised that my elderly mom's stuff would be moved from PA to CA in 7-10 days. He promised that even though there were some poor reviews on company, to not worry he would “take care of us”. Justin came and packed her small household into the moving van and said the same promises7-10 days. Little did we know that mom's stuff would now go from PA to NJ to NC to a warehouse in FL where it now sits!! In the meantime my elderly mom is in an empty apt., sleeping on an air mattress without her items.
Numerous calls to company and texts. Nancy keeps telling us they are trying to arrange with dispatch to hook our load up with one coming this way. She also insists that the very long contract has a line item that states they have 21 business days to deliver goods!!! This was never told to us. Numerous calls provide no answers. They have 2/3 of the money and no delivery in sight. They misrepresented themselves and we should have checked all these reviews and stayed away! I hope we will receive moms stuff and it will not be all broken as many other complained. As of writing this we are already into day 18.
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Alliance contracted with a 3rd party mover. The pickup was performed by a different smaller truck than what arrived at the destination. When the van arrived, there was a hole in the roof of the van and rain/snow had gotten onto our mattress and "soaked" it. There were 8 boxes missing. There were also 3 boxes/items that didn't belong to us, that were on the van. When contacting Alliance Movers, they fell back on the excuse that I had not purchased insurance. They took no responsibility for the van condition, lost items or numerous scratches/dent in furniture. The 3rd party mover went out of business within 1 month of our move.
This is the worst moving company. Whatever you do, do not use this company. Please read their contract and read it again. If you are quoted a price you can bet it will cost you a lot more money. If they break something, they refund the cost by weight not value that's if you can get the refund. I received two checks that bounced and took 3 months to finally get compensation that didn't come close to the value of the furniture they broke. I could go on and on about my experience but then again it's my time I am wasting. Please think long and hard before you hire these people.
As many have said, if I could give negative stars I would. They breached the contract on 5 terms, over $9000.00 in damaged goods and costs we paid to have our furniture moved into the house from the driveway or the garage. They held goods for ransom, threatened to drop the stuff in driveway, Scammed us on the price but then failed to even give us an inventory of the goods listed as being delivered. The second truck they sent (Due to them failing to send a truck that could handle the items on the original inventory) which cost us well over $8000.00 above the original estimate amounted to hostage taking of our goods.
They put a bed frame through my 27" Imac computer as they had put it in the truck unwrapped. The driver of the second truck showed up with no crew to unload on a Sunday. As a disabled Veteran I had to help unload the damaged goods from the rental truck the driver showed up in. Do not under any circumstances trust Benjamin ** (The Alliance Rep) or Ann **, the so called Customer Rep at Alliance, Whatever you do, do not believe or trust Conor, the sales rep.
These two companies are a nightmare. They hired a fly by night company out of St. Louis, MO that went by the name of Secure and Protected Moving LLC, The Contract company berated us, threatened to hold our goods hostage, threatened to dump our belongings in the driveway, The damage to our furniture was extensive, the customer service from both Alliance and Secure and Protected was a joke. They have countless BBB complaints and would not even answer the BBB in both Florida and St. Louis. I cannot stress this enough, Ann ** the so called customer service rep will do nothing to help resolve your issues if you are unlucky enough to hire these people, she has no intention of representing the customer, she is there to defend the fly by night people at companies they hire as contractors, Steer clear unless you want to see you wallet empty and your belongings destroyed!!!!
So my mom and I we were moving from Florida to Georgia and the quote we got was $2500. They asked for a $250 deposit which was fine. When the driver got there he uploaded my items and the next thing I knew is that I was owing them $6000!!!! When I called them, they said that the inventory list they had looks nothing like what I had and that they had to charge me extra, so I refused to pay because if only they had let me know before loading my items that there was gonna be changes I will had NEVER agree to the price because it was something I could not afford.
So they had my items hold for weeks and on top of that they told me I had to pay for the storage where my items were being held which is ridiculous because I had never agree to any of this. They refused to gave back my items saying I had to pay another percentage of the amount since they had already loaded everything (without my concern) and when I finally got my items back I had a lot of broken stuff but they didn’t care at all. Oh almost forgot about their extra fees, they full of hidden fees even when you are about to pay!!!!
Confirmed multiple times that my estimate included everything I needed, then on the day the moving contractors (not Alliance) explained that for overseas moves, there is a $5000 surcharge for specialized packing... Customer service initially said this was a legitimate mistake and should be resolved at some point, but subsequent agents essentially hid behind the (incorrect) contract and said that even though the sales reps lied about the cost, they did not care. Awful experience this far.
I cant tell you about the movers and timeliness and scheduling, but I can tell you that I signed their "cancel" anytime 15 page contract. But when I realized I would be downsizing and chose to go another route, I called and asked them to cancel. This took 3 tries to get my 4k back. They finally said they would "forward the cancel request" to the proper department. After they slow walked the entire process, I decided to goto my bank and request a charge back... Bad idea. They have an inclusion in the contract specifically for this case. They fight the charge-back for three months to the bitter end and took $700 for doing nothing. Be wary of companies asking for a 50% deposit. Ensure they are the actual moving company. They broker moving folks and take 30% of the proceeds. I do NOT recommend this company and suggest anyone research what they are doing before the sign. Moving is already a stressful task. Dont make it any worse for yourself.
Hidden Charges, Bad customer services and they do not go by their contract. They make you feel they are giving you the best deal until your things are in their possession, then they pile on the hidden fees. They do not provide FREE STORAGE!!!. It is a lie if they offer that. Free storage to them is when they are transporting your things. They multiply the amount of regular storage. They threaten to sell your things if you try to resolve the issues with them. Please the price they quote is not true. By the time you receive your things, you would have ended up paying double the price they gave.
I was moving from VA to TX and they offered me a month free storage. I needed an extra month. When I called them for my things, I was informed my things are stored in NC and they are charging me for 2 months storage for $667.98. I inquire of the free one month storage and I was informed it only applies when the things are being transported. I tried to draw their attention their own contract and the manager threatened to sell my things. They will not even transport my things to TX if I don't pay the storage fees up front. PLEASE DO NOT USE ALLIANCE MOVERS EVER.
I contracted this company to move us from Colorado to Missouri, paid a deposit of 1000.00 dollars. The movers showed up the day of the move and refused to load due to the amount of items compared to the company's quote. I begged him to take the weight agreed to in the contract and he refused and drove away. He said that every time he goes to residential the quote is way way below and that the company is a liar.
Our house was sold and we had to be out by the end of the weekend. We had to scramble to find U-Hauls and drivers to get us to our destination. We also had to find help to load and hire help on the other end of the move in Missouri. This was a complete nightmare for us. Please save your self this torment and don't use this company. We ask for our money back and they refused. We were told that they are just a brokerage company and not responsible for the movers. When I think of dishonest ways to make money I guess this is a pretty good one.
Alliance Movers Company Information
- Company Name:
- Alliance Movers
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