A#1 Air Reviews

A#1 Air offers a variety of installation and repair options for heating and air conditioning systems, plumbing systems, electrical systems and generators, plus some basic indoor air quality services.

HVAC

A#1 Air handles AC and heating system installation and repair, as well as tuneups and maintenance for air conditioning systems. You can call or use an online form to schedule service, but you’ll need an inspection and a formal estimate to get accurate pricing.

A#1 Air has 24/7 emergency services available for HVAC-related issues and provides the following:

• Repair and maintenance
• Tuneups
• Installation
• Duct cleaning
• Ductless mini-split installation, maintenance and repair
• Indoor air quality testing
• Air purifier installation
• HVAC UV light installation
• Insulation installation

Plumbing

A#1 Air has licensed plumbers on staff who can handle most plumbing issues. You can call A#1 Air for same-day service, or you can schedule appointments by calling the main line or using the online contact form.

It offers 24/7 emergency services, as well as:

• Leak detection and repair
• Clogged drain clearing
• Toilet repair
• Sewer and water line inspection
• Water heater installation and repair
• Sump pump installation, repair and maintenance
• Water softener installation, repair and maintenance
• Repiping services
• Gas line installation, repair, maintenance and inspection

Electrical

A#1 Air provides a wide range of electrical services, and it’s available 24/7 for emergency work. You can also call or use the online form to schedule in advance.

Here’s a complete list of the electrical services A#1 Air offers:

• Safety inspection
• Breaker replacement
• Troubleshooting
• Home automation
  • Smart lighting
  • Security and surveillance
  • Smart plugs and outlets
  • Smart doorbells and locks
  • Centralized home controls
  • Audio systems
  • Environmental and safety systems
• Surge protection
• Lighting installation and repair
• Electrical inspection
• Outlet and light switch installation
• EV charger installation and repair

Generators

A#1 Air also provides generator services, including installation and repair for portable generators and whole-home standby generators. A licensed electrician will calculate the appropriate generator size, help you decide which type of generator is best for your home, install the unit and carry out maintenance.

A#1 Air doesn’t provide pricing for most of its services online, as the company requires an inspection and custom pricing based on your home and project.

For installations and repairs that sometimes come with high upfront costs, A#1 Air offers financing through three different partners: Service Finance Company, Wells Fargo and GreenSky Financing. Note that these are all third-party financers, so there’s no in-house financing available.

A#1 Air provides estimates within 24 hours, and it advertises flat-rate pricing with no hidden fees or surprise charges, so you know exactly what your project will cost. However, it charges an undisclosed dispatch fee unless you’re enrolled in its membership program.

You can use the table below to get an idea of the general pricing for different types of work, but keep in mind that these prices are industry averages and don’t reflect A#1 Air's pricing. Always schedule an inspection to get the most accurate pricing possible for your project.

A#1 Air service membership pricing

A#1 Air offers a membership program called Shield of Protection, which includes perks such as guaranteed appointments within 48 hours. There are also some monetary benefits worth noting:

• One free AC tuneup
• One free heating system tuneup
• One free plumbing inspection
• One free water quality test
• 20% off HVAC repairs
• 10% off plumbing repairs
• Waived dispatch fees
• $100 Loyalty Credit per year toward a new system, up to $800

A#1 Air offers strong warranties and guarantees on most of its core service offerings. Here’s a list of all of the promises and formal coverages A#1 Air advertises:

• Peace Of Mind Guarantee: Background checks conducted on all licensed professionals
• No-Risk Money Guarantee: 100% satisfaction guarantee for recommended home comfort systems, including a full replacement or reimbursement if you aren’t satisfied
• No Surprise Guarantee: Upfront quote pricing with no hidden fees or unexpected charges, with any additional work requiring written approval
• Property Protection Guarantee: Guarantee that the company will repair any damage to your home or landscaping
• Complete Comfort Guarantee: Necessary modifications or equipment replacements performed at no extra charge if total comfort satisfaction is not achieved
• Utility Savings Guarantee: Guarantee of 30% utility bill savings when you switch to certain high-end HVAC equipment, or A#1 Air will pay you the difference
• Installation Date Guarantee: Promised installation on or before the scheduled date, or A#1 Air will pay $500 for your inconvenience
• No Frustration Guarantee: One-year breakdown-free guarantee for HVAC equipment, during which time A#1 Air will fix an issue within 24 hours or pay $500 for the inconvenience
• 10-Year Worry Free Guarantee: 10-year parts and labor warranty on all new HVAC equipment
• No Lemon Guarantee: Five-year compressor warranty for new AC systems, including a full replacement or reimbursement if yours fails twice in that time
• Apples-To-Apples Guarantee: Lowest price promise on comparable installations, or A#1 Air will pay you a $100 bonus over the difference

Note that you may also receive manufacturer warranty coverage for other equipment, such as generators and water softeners, but this will vary depending on the equipment you choose.

Yes, A#1 Air is a legitimate HVAC, plumbing and electrical contractor that has been serving customers in Texas since 1989. Its electrical, plumbing and HVAC license information is publicly available on its website, and it conducts background checks on all of its technicians.

A#1 Air also offers a solid warranty on parts and labor for new HVAC installation, as well as a variety of satisfaction guarantees that help keep its customers protected from fraudulent business practices.