Sony

I'm making this review about Sony Playstation and everything involved (ps store, games). I bought this console since the first day, the best platform to play, completely satisfied and never had an issue, excellent customer support and also a very good quality console. Always updating system and features which is good. Cannot wait to get the PS5 from day 1 just like my ps4. Very happy customer right here.

Sony is a reputable company that sells great quality items, I've been purchasing don't merchandise for years, I've never had a problem with any of the items I've bought from them, and they've all lasted a long time without messing up, which to me says alot about the company you're dealing with, I would absolutely recommend Sony to other's, because you do get what you pay for, and Sony products are one of the best????, but that's just my opinion.

Sony always delivers great reliable products. Some TV features are outdated, like the smart TV menu for example but you cannot beat the picture quality. There is also a price premium for the Sony name, but to me I've always found their TVs to be worth it.

Better view would have more future and good song for family to get together and watch the game cowboys play. The big the better now it well be movie night with the kids. The better deal the better for me to have extra cash in my pocket...

Sony always provides a quality product and great resources for consumers. Sony provides the latest in technology and always improving their products. This is a long trusted name in electronics. They just do not wear out.

Nearly new (2 uses in good conditions). Sony Alpha lens had dust inside. Shipped it to Precision Camera Repair. Insured it myself ($54) because it wasn't covered. Received it back with a different piece of dust or a scratch inside, not insured and no signature required. There were specks of dust on the surface of the lens as well. They said it had been returned to factory specifications (within just hours, apparently since they received it and shipped it back on May 12). Calling Sony to try and have it exchanged since Precision Camera Repair obviously can't get the job done. Sony is requiring us to ship the lens back to the same location for repair... ?!?! And there is no one to call for help. BUY A DIFFERENT MANUFACTURER'S LENS, or at least buy a prot.

I spent close to $2,000 for this camera. Sent it in for repair the beginning of January. Backorder for part 2 months. Poor customer Service. I am leaving for a trip to India, and they're saying I won't get it back until the end of February. John in support told me... I'm basically SOL. It was repaired once while still under warranty. I'm trying to see if there's any way Sony can expedite this. When I asked John to speak with a Supervisor, he told me he doesn't have one & he can't transfer me to anyone. Would not give me a phone number to speak with anyone, said I need to e-mail them... which I have. I will NEVER buy another Sony Product. HORRIBLE customer service. Buyer Beware.

After having a known and common technical problem with a Sony Xperia phone, we contacted them per manufacturer warranty instructions. Once on the line we were told we would have to do a complete factory reset before we would be allowed to take our phone in for services. Not only did this make the issues on the phone worse (we can no longer use the device now as it is in a looped reset mode) but we were told after the reset that the manufacturer warranty did not cover our phone at all. So not only did the Sony technician make it worse, we were left high and dry after following his "required" steps to service the phone. Absolutely terrible service.

I sent my ILCE a6000 in for repair to PCR, a third party company Sony sends their repairs to. SONY then emailed me back saying that "the camera was beyond economical to repair". To my surprise, SONY offered me "a replacement for a brand new unit of the SAME model for the amount of $165.00 USD". I immediately called Sony and made the payment. A couple of days later, my package arrived from sony and to my surprise, they sent me a camera body WITHOUT LENS. The camera was also NOT NEW because there were fingerprints all over the camera...

Rare for me to post a bad review, but you should know that you will have zero phone support if you purchase a camera from Sony. I recently purchased some high end cameras and lenses from Sony, and I have a lens mount issue with their G Master 70-200mm lens on an A7 body (a $5,900.00 combination). I have some rotational play on the lens, and I have been trying to get an answer from Sony if this obvious defect is normal. I called Sony, and spoke with somebody who is obviously out of the Country, and it was a terrible connection. Had to call 3 times before getting a good connection. They could not help as they only document problems, and they gave me a number for Precision Camera.