About Sharp TVs
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,135,147 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
Twice now, within the last week, I will be watching NETFLIX or HULU on my Smart Roku TV that I purchased less than one year ago and it will just disconnect from the internet. My other devices will still be connected so it's not my internet, it is the T.V. I'm extremely frustrated because I have not even had this T.V. for a year and this has happened twice within a week. The first time I unplugged everything as the internet suggested. The second time I unplugged everything again since that worked the first time but it did not work the second time so I had to do a factory reset. I'm seriously, extremely upset.
I bought my Aquos in 2003 or 5 BEFORE they sold the name rights to Hisense (in 2015). REAL Sharp TVs are great. Sharp even sued Hisense because they did not like what they were doing to their name, according to a story on LiveWire. Google it, you can read it yourself. Whether or not the Hisense ones are crap is another story. But I feel I must stick up for the real Sharp. Their customer service was great and my Aquos is STILL working. It now has a cross on the picture, but you can only see it at night when it blacks out for a commercial and the like. It's probably repairable, but it doesn't bother me enough to call a repairman. It is 15 years old now. I love my Sharp and I will purchase a new one when they re-enter the US market. Don't know what they will be called, but these Sharps that were reviewed are not "real" Sharps.
Sharp had one of the best looking pictures we seen. Problem they don't last too long. Call Sharp for a repair, and they only want to sell you a refurbished TV for $500. So, after paying $1500 4 years ago, they only want to sell you someone else's problem for $500. To top it off they made us diagnose our own problem which took about a week of taking pictures of each HDMI, then antenna etc. Wasted time emailing back and forth when all we wanted from Sharp was someone to come out and fix it. Our old RCA TV lasted 16 years and was still working when we replaced it with this Sharp. Good Bye Sharp TVs forever.
Sharp Aquos, 65 inch is the worst junk of TV out there as far as I'm concerned! Bought it new, and within a few weeks had issues with the TV muting itself. After being off overnight, the next day when we turn on the TV and there's no sound. We called customer service right away and were told to unplug it for 60 seconds and plug it back in and give it a try. But offered no permanent fix, nor did they offer to send anyone out to look at our TV. And although the TV was only a few weeks old, they did not offer to swap it out. I felt really bad because not only had we just spend good money buying this TV, we were now left all alone without any help from Sharp. And to make it worse, I know first-hand how good customer service Samsung offers and I was now having buyer's remorse!
So after a year of unplugging that TV every other week, we were almost used to it and then one morning it wouldn't even turn on. We woke up one morning and it wouldn't power up/turn on. So after wasting more time calling Sharp customer service again, and not getting any help or advice. We checked with a local TV repair place and after spending $100 to have it check out, we were told it has a bad board and is not worth repairing. So we dumped it with the City e-waste and bought another Samsung! I love Samsung and we still have our old DLP Samsung from 15-20 years ago as the kids use if to their video game stuff in our loft.
We have only had to replace the bulb twice within those 15-20 years. The first time the bulb went out, we called Samsung and at that time our TV was 7-10 years old and Samsung sent someone out to our house and they changed the bulb and everything for FREE! So I must say, I will NEVER buy another Sharp TV, and we will always stick with Samsung! Sharp showed us NO love. :-(
Bought 2 TVs from BJ's, about 4-5 months ago, they were Sharp 43" (at least I thought that). One was not installed until this week, opened the box and found the screen on TV was shattered, box was in perfect condition. It was past 90 days for BJ's and I was told to contact the manufacturer. I did that and they said that from pictures sent them could see the screen was damaged and it wasn't under warranty. They never asked for pictures of the box. I received a damaged TV and now I'm out the money spent. Do not purchase from this manufacturer.
Would not recommend, wish I had read reviews before purchase. Bought Sharp in the past, 25 years ago. Thought it was still a good product but have had nothing but problems with this one. Freezes, shuts off by itself, constantly has to be unplugged and reset. Contacted support, told to download program from computer and reprogram with 2.23 update, when that didn't work was told to call a repair shop, when I did I was told it would cost more to fix than tv was worth. Thanks for all your help Sharp. Next time I'll read the reviews.
I had bought my 60 inch Sharp TV in 2014 and the screen at the end of 2017 was distorting and I was resetting the TV and still couldn’t watch TV it would work then it would distort. So 2018 it became unbearable and I kept calling my cable company and they said it was the HDMI and I bought a new one. So the cable guy came to house told me the TV was shot. I contacted Sharp since I had it out for the trash it got even more damaged getting it outside sharp said nothing they can do. Don’t buy a Sharp TV it didn’t even last a full 4 years. You get what you pay for I am out $748. Lesson learned.
I bought Sharp TV 55 inch. The day one it has always loading issues and sometimes more windows blow on the TV. It runs for some time and starts loading and it struck over there. we need to switch off from the wall and wait some time and then re start it then it runs for some time about 40 minutes and again starts loading and struck. called customer care around 70 times but no response. they say escalated to higher team and will call in 24 hours and never calls. tired of this things.
Bought a "65" inch Smart TV made by Sharp on Nov. 26, 2017. On August 10 or 11,2018 I contacted Sharp about the TV. I first talked to someone at Walmart about the TV, & they told that their warranty was only good for 90 days & that Sharp had a (1) year warranty on the TV. So, I proceeded to contact them concerning this matter.
First, let me explain what was going on with the TV. Just watching then all of a sudden there were a big black spot that was in the middle of the TV & all that you could see was the sides of what was playing then we cut it off, then turned it back on it had stripes or lines in the TV and it had like a disfigured crack where it looked like something was going on internal. By this time contacted Sharp & they asked for pictures in which I sent & they proceeded to tell me that it had physical damage. What are you talking about? Physical how? We're watching TV & this happens. So, Sharp is not honoring the manufacturer warranty & I am out of a lot of money for buying this worthless piece of TV. To anyone who values your dollar do not buy a Sharp, Hisense or Aquos TV because it is not worth it. The warranty from them is not honored & from wherever or whomever you buy your TV from it is only warranted for 90 days. I thank you for your time.
Sharp and clear picture. The picture on this 60” big screen is phenomenal. Everyone comes over for NFL season! This TV is going on 6 years old with zero issues. It's user friendly too.
DO NOT BUY Sharp. I bought a high-end 70" Sharp Aquos for $$$. It had moderate use for 4 years, and then failed, power down, just as the 4 year Best Buy warranty ran out. Had to get it looked at by a TV repair company who told me the replacement grid for the LEDs would be at least $1,000. Not good enough. Reviews online say this is known issue, (in addition to the power board, a less expensive fix). I hear Hisense now own Sharp in the US. Unscrupulous practices trading of the previously good Sharp branding. Avoid at all costs.
I bought a 60 inch Sharp Aquos in 2012. It was fine until yesterday. I was watching TV then all of sudden I heard a pop and seen a spark fall from the bottom of the TV and then the screen went black. I got cut the TV to see if it was on fire, it wasn’t. I cut it back on. The picture was back on but its lines going through the picture and it’s fuzz. I’m pissed because I paid $1k when I bought this piece of crap. My RCA flare screen I bought in 09 that’s in my bedroom is still working fine but this piece of ** that’s made by a so called better brand goes out after only 6 years.
I bought the device at Wal-Mart. It worked well at first. I received a prompt for an update. After I accepted it the TV would no longer connect to my phone. After several attempts to reach Sharp customer service, I was told repeatedly that the TV was not made to work with my phone and nothing will be done about it. Why is it that they allowed to get away with this?
I bought a 50" smart TV from The Brick on May 4, 2018 and it just quit working on July 9th. I was in the middle of a movie and it just shut down. Called The Brick and they give me Sharp's phone number then I call that number to find out that it is just Sharp branded and I would have to call the manufacturer so they give me that number which was not in service so I called back again. Finally got the right number 2 hours later and now I have to wait 24 to 48 hours for someone to contact me to set up a service call. I should not be dealing with this when the TV is just 2 months old. And how can Sharp not service this when it is carrying their name. I think they should have to stand behind its manufacturer or not it has their name.
Aquios 70in. Bought this TV brand new and I could not use the Roku stick or Fire stick in the TV. It would reset every time I tried to pick Netflix or Amazon Prime then it would turn off every 30 minutes to an hour and a half. They replaced a circuit board in the TV only to have it keep doing it. Everything on it for the internet, for Wi-Fi and the TV I can't even get the TV channels to stay programs when I turn the television off that I've made over $2,000 in my life.
Purchased a Sharp 2014 32" Color TV from Best Buy Model HRVeayA005846... Yesterday the picture went on this TV. Can hear sound but no picture... Menu should come up but cannot even get that. DO NOT BUY A SHARP TV unless you want to throw your money down the drain... And do not buy from Best Buy. They do not care!
In August last year I bought a very nice looking white Sharp Aquos LC-40LE275X TV and in May this year it already stopped working. I would watch TV and after about 45 minutes the TV would turn off and the LED light would flicker, after this I couldn't turn the TV back on. I brought it to Home Hub where I bought it and got it back after 1.5 week, they said it was repaired. I took it back home and after 45 minutes it had the exact same problem. I went back to Home Hub and told them what I thought about this as they clearly didn't check to see if the problem was solved or not before returning the TV to me.
After several complaints, I got a new TV of the same model as the previous TV was unfixable, they replaced the power unit, motherboard etc. but nothing helped. This was last week. Enjoying my new TV for a week now, and I have a problem again, the sound just goes off, then the TV turns off and back on. Replaced the HDMI cable to see if that was the problem but the problem remains. Sharp support desk in Thailand does nothing but asking to be patient. Be warned and do not buy Sharp.
I purchased a Sharp 50 inch TV from Best Buy in 2015. In 2016 the back panel went out. This cannot be repaired. Good thing I had 5 year extended warranty. My Sharp TV was replaced with a Sharp Roku TV by the Geek Squad. I was told this was a better a model. By 2018 back panel again!! This time I was told my insurance was no good since my TV had been replaced. I did not have buy another extended warranty. No wonder manufacturer warranty is only a year!! And yes BEST BUY STILL SELLS SHARP TVS!!! What a ripoff!! Ooops my bad!!! I should have read the reviews before I purchased anything. Also buyer beware of 1 year warranties! Realize that the manufacturer, Best Buy and Geek insurance know about this problem... now the consumers know too!!
I have an old box TV, it is probably 15-20 years old and still going strong. In today's throw away world, this is such an oddity. It was top of the line when it came out! It competes nicely with the modern models. Only thing that is hard is how much it weighs! I love reviewing products and reviewing products I own is great! Thank you!
I bought my Mom a Sharp TV, for Christmas last year. Almost immediately, it would stall, and start a ringing sound. It would not power off. You have to unplug the TV, and it resets it... I notified Sharp but got nothing but the runaround... PEOPLE, DO NOT BUY SHARP TVS!
I wrote a review in April 2018 about how my tv keeps freezing up and sometimes won't even turn on. Today it developed a horizontal purple line through the middle. I have had it less than a year and it is truly a piece of junk. It will go in the garbage before I pay for repairs and will never buy another one. I have a Sony that is 10+ years old and has not had any problems at all.
This is the worst TV I have ever owned, and I've had many. I have a Sling membership, and Hulu, so I stream through Roku. TV itself is ok if I'm just using antenna, but streaming is a nightmare. Constantly freezes, crashes, pauses to give the swirly "loading" symbol, ugh! Always have to try to exit to home, which may or may not work, usually have to reboot. Even the power button does nothing while this is happening. I can't wait to replace this. Then I'm taking a sledgehammer to it. Bought on sale at Best Buy on impulse. Bad, bad purchase.
Purchased a 70 inch Sharp Aquos Smart TV 2 years ago, and while it consistently would freeze up, does not support many of the popular apps, it just died! $2,200 down the drain! Extremely disappointed and will never buy any Sharp products!
So far we have this SHARP TV 5 months and it keeps freezing up, turning off on its own and no response from the remote control. 4 Incident tickets have been created. After the second ticket two technicians came out and replaced both PCBs. It worked again for about a month and then problems came back, gradually getting worse. Unplugging is the only thing that helped to turn the tv on again. I emailed SHARP/HiSense and told SHARP to come pick up the TV, give us our money back, diagnose it on their own time. SHARP responded that we should do a new update from an empty flash drive after I had called to follow up on their lack of response on my email. I followed these instructions and it only made it worse. Since doing the update, the TV no longer operates for more than 2 minutes.
After that I called SHARP again, telling them we have no confidence in them getting the TV fixed. SHARP’s response was that we needed to “hard reboot” the TV first before they could help us... After 4 more phone calls to SHARP and one more week of waiting, they promised again that a technician would come out to diagnose the TV, but that they need proof of purchase in order to send out a technician. The TV has been registered and I sent the proof of purchase before they created the second incident number. After sending the proof of purchase again, SHARP told us the logo from Best Buy is missing from the proof of purchase... It appears SHARP is trying to come up with excuses to not resolve a customer’s issues.
Meanwhile, even pulling the plug does not work anymore. It no longer will even turn on! According to SHARP, if the TV cannot be fixed a refurbished TV will be provided, but my warranty will not be extended in that case. I can sadly only conclude from my experience that SHARP does not care if your TV has not been working for 5 months! I paid $545 for a “new” TV that worked for about a week. Needless to say, I am disappointed in this atrocious customer service. We will certainly not be buying a SHARP product ever again, and we will make sure to discourage everyone we know from buying anything from them as well.
Purchased in November 2014 or '15. January 2018 our screen started blacking out in left lower corner. We have taken meticulous care of this television. Now the television will no longer turn on. We have troubleshooted multiple times now with no resolution of the problem. Sharp customer service has been less than helpful. The company lacks integrity when taking any responsibility for the poor long term quality of their product. It is past the three year extended warranty. I'm shocked that a $1200 purchase would need to be replaced shortly after 3 or 4 years.
This is not the first Sharp product we have had fail in a short period of time. I will avoid this name brand from now on. Feeling victimized by the Sharp company and no longer trust their products. If others plan on purchasing a Sharp I would get the longest warranty available and then have little to no expectations to it being honored in a satisfactory way. I have enjoyed the quality of the picture. The television is great while it is working. Sorry Sharp. :/
I had purchased a 42 inch LED TV 3 years ago. T 3 Years and 1 month it stopped working. Sharp wants nothing to do with it. The quality of Sharp products are ripping the consumer off. I do not recommend Sharp to anyone. I also do not recommend The BEST BUY extended warranty if you purchase a 2 year warranty the first year is from the day you purchase the product even if the product comes with a 1 year warranty. You are paying the 2 year price for only 1 year another ripoff. Common Criminals taking advantage of the consumer.
We have been having issues with our tv (Sharp Aquos Smart TV 4K Quattron+) for a few months after purchasing it less than 2 years ago. We are not able to connect to the internet and then we have been experiencing a lot of flickering all over the screen so we are unable to watch tv. It’s started as a black line on the bottom of the screen that would go away and reappear a few minutes later then, we are able to stop the flickering for a few minutes when we turn it off and then turn it back on but then it starts again. We paid over $1,000 for this tv and it’s worthless. I’ve paid way less for other tv’s that have lasted me over 7 years and counting.
I have an older (2007?) Sharp 70 inch tv and the "smart central" is freezing up and I have to do a hard reboot (unplug while still on). Helps for about 2 minutes then freezes again. Called customer service and they’re trying to tell me I have the wrong model number, no it's the right one. I even checked the back of tv again! First thing they wanted to do was for me to "reset" the tv. Nope, sorry. I have all the picture quality settings customized and they are a lot. They talk like they really hate their job and are having to grunt a little to help you. WORST CUSTOMER SERVICE! Can you say SAMSUNG!!! Never again.
I bought this Sharp 55 inch Aquos 4K LED Smart TV on a Black Friday sale and the TV was initially a great buy. The picture is beautiful and has smart apps pre-loaded and even has a cast option on it but one day the TV volume just started jumping up to level 50 on its own and at first I thought I accidentally touched the remote or something but it kept doing it. I have been searching the internet for a resolution to the problem but nothing has helped so far and due to buying it on Black Friday I can't take it back and I didnt opt for the protection plan. It's too expensive to just throw away so I'm hoping there will be a firmware update that will resolve the issue.
My son gave me a Sharp 50 inch smart TV for Christmas 2015. It worked just fine until February 2017 when the screen went dark and the sound remained - 14 months after purchase at Best Buy. He did not get the extended warranty. Only the factory 12 month warranty. Because of that I took it to an electronic shop for repair. The owner said it was the back panel and the TV was irreparable. He also said he had seen a few of these same models with the same problem. That should not happen. I also saw many reviews of the same TV and problem online.
I spoke to multiple people at Best Buy including the managers at the Best Buy it was purchased at and they all referred me to call Sharp. I talked to multiple people at the Sharp line including managers who all said it was not their problem just as Best Buy did. I found it interesting that Best Buy stopped carrying this model in early 2016. I see so many reviews out there about these sharp TVs yet there is no recall or responsibility taken by either company. I also sent letters to each of the corporate offices. No response from either one which was no surprise. I was very disappointed with Best Buy as well as the Sharp company. They are selling a defective model.
Sharp TVs Company Information
- Company Name:
- Sharp TVs
- Year Founded:
- Sharp Plaza
- Postal Code:
- United States
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.