Talkiatry Reviews

I had an extremely disappointing experience with Talkiatry and would not recommend this service. I scheduled an appointment seeking professional mental health support and expected a provider who would listen to my concerns and help me explore my options. Instead, I left feeling unheard, dismissed, and saddled with a $442 bill that I still owe for a single appointment. I asked several times about the cost and was told, “don’t worry! You’re in network! We accept your insurance and most people only pay $30.” The $30 price point was referenced many times by my provider and it’s on their website so that must be what they’re trained to say.

Horrible psychiatrists that constantly cancel appointments just hours and sometimes minutes before the appointment. Then they tell me it will be over a month before a new appointment can be made. Then I was charged a copay and $100 cancellation fee for an appointment they canceled. This is the third time this has happened to me or my daughter. My psychiatrist completely dropped me and told me to find and in person therapist and get me completely terminated from Talkiatry. I highly recommend you find someone else for mental health services.

The service is awful!! I cannot say it enough. I requested medical records for my son in October of 2025 to be sent to his school. The request was lost or missed somehow and I received an email 2 months later asking if I still needed the records. I replied yes and to issue them as soon as possible. It is now April and they cannot confirm when or whether they were ever sent. I talked to a rep and apparently medical records is not an office you can call. Instead I must follow up with them again. I regret ever using this them. Awful, awful service!

Connection issues continually, and then they charge me for a visit that I never had due to technical issues. The person at Talk Talkiatry told me I would not be charged. They charged me.!!!! The second visit I couldn’t get connected, but when I was finally connected with the help of customer service. I only had 10 minutes with the provider. She took a lot of information from me, and then reported me as a no-show. What was interesting was that? I got an email on April 12 that my appointment for April 10 was canceled? Sounds a bit confusing to me.?!

They will initiate conversations that you don't ask for and then bill additionally for them. Thye seem to think that just because you have insurance the patient won't be paying so it doesn't matter. They don't disclose their fees or offer a cash pay rate. The reality is that most people who don't have excessive medical issues will be paying the entire bill after insurance reduces to their allowed rate. They billed 710 for 2 different codes when I only went for one thing. I'm on the hook for over 440.00. I have had other psychiatrist over the years and the standard amount for a 1 hr first visit is between 250-300. Subsequent 15-30 min are about 150-200. Then, after billing excessively per visit, the doctor said they required monthly visits for refills when the standard of practice and the law requires visits every 3 months. There was no medical reason for this, it's clearly financially motivated.

Today I had my Talkiatry virtual visit with Dr. **, PMNHP. Talkiatry claims they provide virtual counseling sessions & help with prescription medications needed for depression, ADHD, etc. My state of WA qualifies. Their services are “ONLY” virtual. However she wasted an hr of my time today. Then said, "I don’t feel comfortable prescribing over a virtual." Like what?? That’s all you do. So you don't provide that service like stated?? Wtf? She even could have worked alongside/ my doctor I see monthly. Instead she just said she didn’t feel comfortable helping a woman who’s 45 & been struggling really bad her whole life.

It was a waste of time and money. She did not truly listen to me or help me with what I was there for. I wasted over an hour of her asking the same questions then hyper-focusing on one of my issues instead of the whole picture and the primary reason I made the appointment. I was afraid I wouldn't be heard, and she confirmed my fears. I even told her that was one of my worries and that I just needed someone to hear me. In the end, it was made clear she wasn't going to help me. They got paid to make me feel worse and less hopeful than before my appointment.

First and foremost the Psychiatrist I was put with is outstanding and I love working with her, Talkiatry itself is a complete nightmare. The detachment from help staff to medical records staff make it impossible to get your information no matter how many times you contact them or fill out forms. The bureaucracy I’ve encountered is the exact reason that healthcare in this country is so expensive. I’ve heard, "Oh yeah we’re getting your records to you," over 20 times in 30 days. Now it’s not even worth the hassle at this point despite having a good doctor.

Talkiatry Fraud. I had one meeting online in 2025 with a psychiatrist from Talkiatry.com. Their website said that with most insurance the total paid by the consumer is around $30. I have Medicare. The total bill was $710 for a 54 minute visit! Later they emailed me that the visit was 57 minutes. Talkiatry wants me to pay over $200. They had 2 billing codes: One is “a virtual visit with a clinician to evaluate your condition, provide a diagnosis, talk about using medication for treatment.” $460. Two is “psychotherapeutic techniques like supportive psychotherapy, psychoeducation or cognitive behavioral therapy”. $250. I never received any therapy at all in code two. In code one it was only “evaluate your condition”. I never received a diagnosis, psychological help or a prescription of medication.

The doctor was not comfortable treating situational anxiety. She admitted being fearful of prescribing controlled substances due to regulations. She therefore over-treats situational anxiety, even if symptoms are only experienced once weekly, with unnecessary long term SSRIs and SNRIs. She was willing to prescribe an anti-psychotic (**) rather than a ** as the former is not a controlled substance. Her only options for treating situational anxiety are ** and **. If neither of these work she automatically commits you to a long term medication with its associated side effects. Talkiatry makes cancelling appointments VERY difficult.