Talkiatry Reviews

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Edited by: Joanna Broder

About Talkiatry

Talkiatry provides virtual psychiatric care to patients 5 years old and up (with parental consent). It matches patients with board-certified psychiatrists licensed in their state. Talkiatry serves patients in 43 states, including Washington, D.C. It offers personalized treatment plans, including medication and therapy. Talkiatry works with about 60 insurance plans to help make care more accessible but does not accept self-pay clients.

Pros
  • Accepts many insurance plans
  • Can prescribe controlled medications
  • Treats children 5 and up
Cons
  • Only available in 43 states
  • Must see psychiatrist to see therapist
  • Does not offer self-pay
  • Does not treat mental health crises

What is Talkiatry

Talkiatry is a telemedicine platform that provides psychiatric care through online appointments. It offers medication management and therapy services for patients 5 years old and older. The service is available in 43 states and accepts a broad range of insurance plans, though it does not accommodate self-pay clients.

Talkiatry does not offer in-person visits and focuses on treating common mental health conditions. It specializes in mental health conditions such as attention-deficit/hyperactivity disorder (ADHD), post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), bipolar disorder, substance use disorder, depression and anxiety. It is not equipped to manage mental health crises or certain specialized conditions like schizophrenia and eating disorders.

Talkiatry does not accept self-pay clients. Instead, it works with about 60 insurance plans to provide its services. It’s available in 43 states, including Washington D.C. Talkiatry is not available in Alaska, Hawaii, New Mexico, Wyoming, North Dakota and South Dakota. However, it states it plans to offer services in these states as soon as possible.

How does Talkiatry work?

To get started with Talkiatry, you’ll need to complete the online assessment. This step includes making sure your insurance is accepted. Self-pay is not an option, and users without insurance may not use these services as of publishing.

Once assessed, you’ll be matched with a psychiatrist that fits your specific needs. The provider will develop a treatment plan that includes regular visits and medication (if needed). As you continue treatment, your psychiatrist may adjust your treatment plan.

Talkiatry cost

Talkiatry's costs vary depending on your insurance plan and the specifics of your visit. According to Talkiatry, most patients find that their out-of-pocket expenses for visits are $30 or less after insurance coverage, but this can vary based on factors like your deductible and copay.

Talkiatry does not offer self-pay options, so all visits must go through insurance. Additionally, there is a $100 cancellation fee if you don’t show up to an appointment or cancel less than 48 hours before the scheduled time.

Is Talkiatry legit?

Yes, Talkiatry is a legitimate telemedicine service offering psychiatric care. Founded in 2019, Talkiatry operates in 43 states and works with various insurance plans. It utilizes only licensed psychiatric providers and adheres to privacy regulations as outlined in its terms of use, privacy policy and notice of privacy practices.

Talkiatry provides an extensive FAQ section and a whole-website search tool to help users find quick answers to their questions. Overall, Talkiatry appears to be a great option for patients who need psychiatric medication and therapy covered by their insurance plan. However, patients without insurance can’t benefit from the service at this time.

Talkiatry FAQ

Can Talkiatry prescribe medication?

Yes, Talkiatry can prescribe medication, including controlled substances. The platform offers medication management as part of its psychiatric services, and licensed psychiatrists are authorized to prescribe a range of medications based on patient needs. However, the prescription of controlled substances through telemedicine is still subject to state laws and regulations, which may vary.

Does Talkiatry take insurance?

Yes, Talkiatry accepts insurance and works with approximately 60 insurance plans. However, it does not offer self-pay options. If a patient's insurance is not in Talkiatry's network or they do not have insurance, they will not be able to pay out-of-pocket for services.

Can Talkiatry therapists diagnose you?

No, Talkiatry therapists do not diagnose patients directly. To access therapy services, patients must first be assessed and referred by a Talkiatry psychiatrist. Essentially, you must first see a Talkiatry psychiatrist before you’ll be allowed to see a Talkiatry therapist.

Where is Talkiatry available?

Talkiatry is available in 43 states, including Washington, D.C. It is not available in Alaska, Hawaii, New Mexico, Wyoming, North Dakota and South Dakota. But it claims it is working to expand its services to these states in the future.

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Talkiatry Reviews

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    How do I know I can trust these reviews about Talkiatry?
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    Page 1 Reviews 0 - 10
    Customer ServiceInstallation & SetupOnline & AppStaff

    Reviewed June 16, 2025

    First things first, technical issues. I couldn't log into my account because someone put my name or birthday in wrong. Tech support was able to help with this, but it was frustrating (to say the least). Also, for the appointment, you can only use certain browsers or the app, and even using those, the connection was terrible and we kept having extremely disruptive technical issues. Second. I see here on the "cons" list that they don't treat mental health crises. Apparently they don't treat you if you've *ever* had a mental health crisis. They refused to see me when I disclosed my full history including an incident that happened ten years ago--not exactly relevant to my current mental state. They stated that I would need to see an in-person psychiatrist, and when I asked why, the answer didn't really make any sense. "They would be able to provide more immediate emergency support."

    I will reiterate, the information that caused them to make this decision was about an incident from *TEN Years Ago*. Policies like this are actively harmful to patients; we don't all have time to see someone in person (and in-person doctors that take insurance are much rarer), and so the logical result is that people in my position are simply going to find a different doctor, and then omit information from their history. Which obviously won't help anyone because then the doctor won't have the full picture of the patient. But policies like this encourage that, they *don't* encourage people to go way out of their way to put themselves in a position to be forced into hospitalization (which is a whole other issue).

    I will note, I doubt this is the fault of my individual doctor. It looked like she had a checklist she was running down that made it practice policy not to treat certain people. Awful. I got a follow up email referring me to all sorts of emergency services; like I said, no longer relevant. It's quite condescending. Other issues include: The system for matching you with a doctor is really bad. I had put in certain parameters, and the list of doctors I got to choose from did not meet all my categories. In the end I was given one option that met my needs, so I managed, but it doesn't make sense to ask what your requirements are and then offer options that don't meet them.

    They say their office hours are standard local business hours, but the language and typos suggest that the people you're communicating with are not located locally. Maybe they are; I doubt it. Seems more likely they want to pretend that they are. Also, some of these communications are just silly. Over email, I was asked to confirm my identity by providing my email. Hello??? All in all, skip Talkiatry. There have to be better options out there.

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    Reviewed May 8, 2025

    Just awful. They billed me for a meeting they didn't show up for. As per their policy, I am charging them 100 dollars. The first meeting was good. Try to reach out for help and you get an operator from another continent. Terrible.

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      Talkiatry Company Information

      Company Name:
      Talkiatry
      Address:
      109 W. 27th St., Ste. 5S
      City:
      New York
      State/Province:
      NY
      Postal Code:
      10001
      Country:
      United States
      Website:
      www.talkiatry.com