Talkiatry Reviews

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Edited by: Joanna Broder

About Talkiatry

Talkiatry provides virtual psychiatric care to patients 5 years old and up (with parental consent). It matches patients with board-certified psychiatrists licensed in their state. Talkiatry serves patients in 43 states, including Washington, D.C. It offers personalized treatment plans, including medication and therapy. Talkiatry works with about 60 insurance plans to help make care more accessible but does not accept self-pay clients.

Pros
  • Accepts many insurance plans
  • Can prescribe controlled medications
  • Treats children 5 and up
Cons
  • Only available in 43 states
  • Must see psychiatrist to see therapist
  • Does not offer self-pay
  • Does not treat mental health crises

Talkiatry Reviews

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    Page 2 Reviews 10 - 40
    Customer ServiceCoverageSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed June 16, 2025

    First things first, technical issues. I couldn't log into my account because someone put my name or birthday in wrong. Tech support was able to help with this, but it was frustrating (to say the least). Also, for the appointment, you can only use certain browsers or the app, and even using those, the connection was terrible and we kept having extremely disruptive technical issues. Second. I see here on the "cons" list that they don't treat mental health crises. Apparently they don't treat you if you've *ever* had a mental health crisis. They refused to see me when I disclosed my full history including an incident that happened ten years ago--not exactly relevant to my current mental state. They stated that I would need to see an in-person psychiatrist, and when I asked why, the answer didn't really make any sense. "They would be able to provide more immediate emergency support."

    I will reiterate, the information that caused them to make this decision was about an incident from *TEN Years Ago*. Policies like this are actively harmful to patients; we don't all have time to see someone in person (and in-person doctors that take insurance are much rarer), and so the logical result is that people in my position are simply going to find a different doctor, and then omit information from their history. Which obviously won't help anyone because then the doctor won't have the full picture of the patient. But policies like this encourage that, they *don't* encourage people to go way out of their way to put themselves in a position to be forced into hospitalization (which is a whole other issue).

    I will note, I doubt this is the fault of my individual doctor. It looked like she had a checklist she was running down that made it practice policy not to treat certain people. Awful. I got a follow up email referring me to all sorts of emergency services; like I said, no longer relevant. It's quite condescending. Other issues include: The system for matching you with a doctor is really bad. I had put in certain parameters, and the list of doctors I got to choose from did not meet all my categories. In the end I was given one option that met my needs, so I managed, but it doesn't make sense to ask what your requirements are and then offer options that don't meet them.

    They say their office hours are standard local business hours, but the language and typos suggest that the people you're communicating with are not located locally. Maybe they are; I doubt it. Seems more likely they want to pretend that they are. Also, some of these communications are just silly. Over email, I was asked to confirm my identity by providing my email. Hello??? All in all, skip Talkiatry. There have to be better options out there.

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    PriceStaffBilling

    Reviewed May 8, 2025

    Just awful. They billed me for a meeting they didn't show up for. As per their policy, I am charging them 100 dollars. The first meeting was good. Try to reach out for help and you get an operator from another continent. Terrible.

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    Talkiatry Company Information

    Company Name:
    Talkiatry
    Address:
    109 W. 27th St., Ste. 5S
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10001
    Country:
    United States
    Website:
    www.talkiatry.com