Americord Reviews

We have some doctor friends who recommended we do the cord storage. We did some research by googling the different companies out there. AmeriCord is one of the few companies that does the placenta, the cord, and the cord blood, and ultimately, we liked the price. They weren't the highest but not the cheapest either. It was a good range. Our cord blood specialist was great. He answered the questions. He added a personal touch, which helped seal the deal of why it was important. It was a good interaction.

The gentleman from Americord had all his stuff down pat. You would think that the females would know more about cord blood banking, but a lot of the people that I spoke to were women and they were stuttering. The information that the Americord rep gave me was more detailed and complete. When I asked him a question, I got a direct and definitive answer. He knew what he was talking about, so now I understand exactly what we need and what we don't need. Also, the payment plan is very flexible where they have the different payment plans for the 24th of the month. The courier driver of the kit was awesome, too. He came and I wasn't quite ready since at first, the paper that they gave us said that we had to go downstairs because the hospitals wouldn't let them up. But he came all the way up to the room and we were a little discombobulated because we got a brand-new baby. He waited patiently with no issues and was a very polite gentleman.

Everything was explained to me via phone call and then, followed up by an email. It was broken down enough for me to understand and I felt informed. Americord sent Metry Cab, which is a reliable but super old school cab service, to pick up the kit. The guy just knew he was picking up something and dropping something off. And maybe that was done on purpose. But we were at the hospital and the guy called my husband and he was just asked a question or two, and he was not friendly. That doesn't have anything to do with Americord, that's Metry Cab. But old disgruntled men would not be the right service. So that was odd. It was all very much like everybody will handle their part, which worked out. At the hospital, they have to know to go through each step that's on the paperwork. So that made me a little bit nervous. But the worst part about it was that whole pick-up thing.

Americord was the only one that I found reputable. And they did both the placenta and stem cell. The sales guy was super helpful. He explained everything. When we first got on the phone, I asked, "How long is this gonna take? I got stuff to do." He was very clear, got to the point and said, "All right. I'll send you an email with the rest of the information. Let me know what you think." We got the kit the day after we got home, and for some reason we had to send it back via FedEx. But we live in a rural area. It took me too long. Finally, I called the phone number on there, and Americord was out there that night. The guy had to drive four hours to get to our house. And it was 8 or 9 o'clock at night. He came, picked it up and took a picture of my driver's license and took it straight to the airport.

The guy who coordinated it for us had answers to all the questions we had to ask. We received the package and it was picked up by a representative courier. Then, we received notice that it had been received. Those were 10 out of 10. We haven't had any bad experiences yet. We would recommend Americord to a friend, especially somebody looking for the same thing that we were.

I wanted to save everything including the placenta and Americord did it for the cheapest. I had a conversation with somebody over the phone, paid the deposit, and they sent me the kit. I had the kit in the hospital, and the hospital providers packed it up. We called the people, and they were able to pick it up.

The baby wasn't supposed to be there for another eight weeks. I called Americord last minute, and the rep did everything he possibly could to get us the kit. They even sent someone from Austin to Houston, but they got one available in Houston in that particular day. They were in Houston within eight hours. So the whole thing was super, super nice, and handled very professionally.

We signed up with Americord, got the kit, and everything went smoothly. What I hoped was it happened behind the scenes and it made no impact on our delivery or hospital stay. It went smoothly and it was no detraction from our baby bonding time and everything that went on.

I had a good experience with Americord. All the instructions were clear. When they picked it up, it was fast too.

Americord has a good price and a good value for what you're getting.