Americord is a pioneer in the development of umbilical cord blood, cord tissue, and placenta tissue banking. They’ve developed Cord Blood 2.0, a ground-breaking process that collects up to twice as many stem cells compared to traditional cord blood collection. Americord provides the quality and highest standards you are looking for. They are FDA registered and do not charge yearly storage fees. Call Americord today to see what they can offer your family.
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My experience with Americord has been very easy and wonderful so far. Their representatives are very professional, informative, and very knowledgeable. They weren’t very pushy in their sale tactics. They were very friendly and on top of things. They would call, follow up and make sure everything was good. And looking at Americord from the standpoint of their 20-year storage time, the cost looks great.
We banked my baby's cord blood for health reasons and Americord explained everything well. Their reviews and their price, which was one of the cheapest, made me go with them. The specialist I dealt with was helpful and very available. Americord made the complex thing easier. It was great.
We have some history of non-Hodgkin's lymphoma in the family, and there is research that shows that stem cells can be used to treat some forms of cancer.
Banking my baby's cord blood is kind of an insurance policy. I went with Americord for the amount of stem cells that they are able to collect and their payment structure. The cord blood specialists were prompt in providing feedback via questions, and they were very thorough with their follow up. Everything from the collections and the processing went as expected. So far, we feel happy with the services we have received.
As far as researching other companies, Americord seems to have some of the advanced technology when it comes to the collection of the stem cells so they are able to collect more which is a benefit if that is what you are ultimately paying to do and you are extremely easy to work with. They have made the process pretty simple. I also had to call the hospital with questions and they were able to get all the information they needed. So, in general, they are an easy company to work with.
We had gone with Americord the first time with our son, so we stuck with the same company. This time around, our experience with the cord blood specialist was fine. But it was a very salesy experience, which created a lot of doubt for us about whether banking our baby’s cord blood was something that we should be doing or not. The whole cord blood industry breeds on the fear of parents and our decision to bank our baby’s cord blood was definitely fear-based. So, we don’t love the experience and it was something that we felt compelled to do. Other than that, Americord was fairly responsive and quick, and my husband took care of the courier that picked up the kit.
Family-wise, we have a lot of history of cancers and autoimmune stuff. That was why I thought cord blood banking would be a good idea. We did it with my first daughter and my doctor had recommended Americord. They were very helpful when I was trying to decide between the different programs. Then for the pickup, we were in and out really quickly. Everything's been good so far.
I like Americord's policies and the facilities that the cord blood was banked in. They have a good price and it was also very easy dealing with the representative. The one we worked with was very knowledgeable, professional, quick and to the point. For the pickup of the kit, my husband called and they always came in a timely manner. The first one was in the middle of the night. Then the second one came in the day and he was professional. He made a joke and was in and out. He did a good job.
Cord blood banking is like travel insurance. I hope I never have to use it but I feel like our cord blood is in good hands. It was also a gift from my mother-in-law and we felt like it was some peace of mind if something down the road would happen. Also with technology, you'll never know what the advancements with science are going to be. So if we could help ourselves, our family or even others in the future, we thought it was worth that investment.
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We did research on stem cell and tissue and we thought banking the baby’s cord blood was a good idea. I went with Americord because I liked what I read and saw about them. They seemed interested, concerned, and they answered all my questions. All the service and attention I was given were satisfactory. I have no complaints. I had a very good experience with the cord blood specialist and customer service too. The specialist I dealt with was very nice and followed up with me in the evening and reassured me and made sure that everything was understood. The courier was also very assuring and thorough. It was a very comfortable experience.
We have a family history of certain diseases that the cord blood can help with. And we originally decided to do cord blood banking because my cousin had done it with his baby back in Europe. So I didn’t even really know much about it here in the States. But the person I talked to at Americord was knowledgeable and helpful. He guided me through what the most common questions are. Plus he explained to me even the questions that I didn’t know that I should be asking. Americord also had those little cost comparison charts on their website so it looked good.
Also, the people there weren’t too pushy, which I liked. Whenever I talked to them, it was always informative but they were not insisting on anything. They have a bunch of packages and although the representative told me what they have, he also said that I was not obligated to take any of it. In fact, I signed up for one thing and then we ended up just banking the cord blood. And it was fine. I liked that I could just change my mind whenever I wanted to. The experience with the courier was very brief. She showed up, picked it up and then said thank you and good bye. I had a good experience with Americord overall and I can recommend them.
When I first called Americord, I had been doing some research online and I wasn't sure if it was something that I wanted to do, but they didn't pressure me to choose their service. They simply stated their facts, which was nice. Plus, they gave me a lot of time and sent little reminders. If I needed more information to make my choice, they would provide me with that information as well. They were very knowledgeable and weren't rude in any way. I had a lot of questions and they took it with a lot of patience.
I never once felt like it was about money, but that they were actually taking a genuine interest. They seemed really professional and they made me feel very comfortable in my decision. Even if you weren’t to go with Americord, they don’t push you away. So, I got the feeling like even if I didn’t wanna choose them, they would have still provided me with any information that I needed. My child has a congenital heart defect and later on down the road, he might have to have a heart transplant. Doing cord tissue banking gives me hope that maybe 20 years from now, they can take that tissue samples and be able to do something with it.
I’m a pediatric PT and I was taking precautions, so I decided to bank my baby’s cord blood. The guy from Americord contacted me and I went into labor. It was a great experience with the specialist but the courier had no idea what they were doing or what they were taking, and neither did I since it was my husband who dealt with them. I had to have the nurse answer the questions that I had, then she took it and it made it to its destination. Americord told me that it would be there at 10 o’clock the next day because they expedited it. However, it was at the post office on a Saturday and it didn’t come Monday. I happened to come into labor that weekend so I wasn’t pleased with that. Despite that, everything has worked out.
This is Martin Smithmyer, CEO of Americord. I would like to congratulate you and your entire family on your beautiful new addition.
I sincerely appreciate your valuable feedback regarding our courier. I am disappointed to learn that our courier did not adhere to our Standard Operating Procedures at the time of your pickup. I can assure you that we addressed your feedback by reviewing our SOP with our medical courier to ensure that your experience will never occur again.
In regards to the kit delivery, our record shows that FedEx delivered the kit on Saturday. However, in light of your feedback, I have asked one of our Client Service team members to contact you to review your account and relay this message to you personally.
Again, we thank you for taking the time to help us improve our service. We look forward to our continued relationship.
We used Americord years ago for our first daughter. It was then much cheaper compared to the other ones and it had 20 years free storage incorporated into the initial amount. The specialist was helpful and this time, I didn’t have many questions because I already knew what I was getting into and what I was expecting. The hospital staff contacted us and the courier was very prompt in picking up the kit. Americord is knowledgeable and has touched upon a new trial that they’ve been doing with the cord, blood cells, and tissues. I work in cancer research and I know anything can happen any time so, banking the cord blood is just insurance. It’s going to be not enough once the kids reach their teenage years so, I banked my cord blood tissue as well. If and when something else is needed, they can always regenerate within the tissue.
My husband did the research and he was looking at Americord and another company when I went into premature labor. My husband called them since it was the one that he remembered. They immediately had someone come to the hospital with the box. We’re in Chicago which is a big city so that helped. People in smaller places probably don’t have that type of access. My son was born six and a half weeks early so it was a hasty emergency situation.
When I got pregnant with my daughter, we decided to do it again. We contacted them and they gave us a very nice discount for being second time users. We had the kids’ stuff at the same place since all those banks have the same collection process and do the exact same thing. Americord’s prices have gone up drastically since 2016 since we only paid 3,000 for my son and 5,000 for my daughter. The box came, they called us, sent us directions and asked if we had questions.They had a crew come immediately after my daughter was born. The website is user-friendly and they’ve done a lot with it. It shows you exactly what you banked. I need to call them about getting an updated list for my son because if you were an older client, they don’t have the same information about what is in the bank, as the new clients do. So far, everything has been great.
We did a lot of research in terms of different illnesses and things that can potentially save our baby’s life in the future so we thought of banking our baby’s cord blood. My husband and I looked at a couple of places, we picked the pricing and we liked what was offered at Americord in comparison to other companies. Our experience was positive for both the specialist and the courier. My husband was the one that dealt with the courier. They picked it up on time and when they said that they would. We would recommend Americord to our friends and family. We feel good that we did it.
Cord blood banking was becoming mainstream so we did it. People should go for Americord. They are the cheapest and the feedback was great. The specialist was fast and they came from when I called my hospital within an hour. The courier picked up the kit at the time he said he would and the experience was good.
My wife has some blood-related issues so we wanted to make sure that the baby doesn’t carry them. By banking our baby’s cord blood, at least there is something that we can prepare with if she does. I had a lot of questions, such as about the pricing, and Americord answered and clarified all my questions. I liked their one-time pricing. While other companies charge recurring fees for 20 years, Americord doesn’t charge that so I don’t have to worry about recurring payments every year. Also, they have an advanced technology that can draw more cells. Our experience with the blood cord specialist was very smooth. The carrier picked the kit up immediately in the hospital as soon as we called them, so that was good. It was a seamless experience.
Americord was the most economical choice. Gail, the rep, was very personable and informative, and made it easy for me. Then the carrier got the package and was in and out very quick.
People are saying that banking my baby’s cord blood for some insurance is worth it. A friend was doing the research and she said that Americord is good. Everything went very smooth with them and was not troublesome. Also, the package was picked up pretty fast. We called at about 5:00 and the guy came at 6:00-ish. So we had everything handled on the same day. It’s an awesome experience and we're satisfied.
I’m 44 and a half years old. I’m working in a hospital so I did a lot of research. Cord blood banking is not 100% useful for my baby in the future, but it’s just in case. I only have one child. I have one opportunity, so I don’t want to lose it. My OB doctor recommended two other banks to me. I asked both the guys there and they were crude. Then I searched online and I got Americord. I put my personal information to Michael who called and emailed me. That guy was really nice and professional. He did a great job. After my OB doctor did a C-section on me, the anesthesia was too strong for me so my friend I have with me contacted the organization Americord and then they came. She told me they were nice.
If possible, it would be very helpful if Americord had Chinese in the printer. I’m a foreigner and even though I work in the medical field, a lot of medical terminologies are still strange to me. I told Michael if they didn’t give me some discount, I prefer to choose another organization. Even though I didn’t need the Chinese lady's help with the language, they offered her and I appreciated it. I will recommend somebody to Americord if I have the chance.
This is Martin Smithmyer, CEO of Americord. Please accept my congratulations to you and your entire family on your beautiful new addition.
Thank you for your insightful feedback. I will be looking into how we can have our paperwork also written in Mandarin for our clients. I am delighted to know that Michael Solerwitz, our Stem Cell specialist provided you with outstanding service. At Americord, our core value is our clients.
Again, Americord thank you for taking the time to help us improve our service.
I used Americord since they did placental banking as well. The cord blood is for the baby and the placenta is for my future use. Alzheimer’s runs through my family a lot and I’m doing research for that. There are no guarantees but a possibility. Americord talked to us about everything, answered any questions we had and everything went smoothly. The carrier came quickly and my husband gave the kit to them.
In case there will be any issues down the road, my baby's cord blood can be used for multiple ailments and it can also be used for my other children. I like Americord's payment options better, and they offered a very good discount through my employer. I also have ViaCord for my other child and after weighing the pros and cons of both, Americord seemed like a better option. Also, from what I was able to find, Americord would banked more cord blood. So, the cord blood would be usable longer. As my understanding, the amount of cord blood ViaCord is able to bank can only be used on up to somebody who’s 60 pounds. My daughter is almost 45 pounds. Americord goes up to 180 pounds. So, I have a better chance of using that for my children than what I’d be able to use the ViaCord for. There was a slight issue when Americord picked up the kit, but they resolved it on the spot.
In my 20 week ultrasound, we found out that my daughter has multiple congenital heart defects. We used Americord to bank our child's cord blood in the hopes that throughout her lifetime there's something that's usable to help her health condition. My husband did a lot of the setup and unfortunately, I still think it's really expensive. It was a hard purchase and hard decision. It was still painful but it was okay. The process was simple. It didn't require much work on our part and they were the best price as far as cost of the value that we can find.
The only thing that caught us off guard is in all the paperwork. We were under the impression that there would be a heads up to let us know if the sample taken was a good sample and viable before they charged our credit card. And then everything was said and done and we just found out that the credit card's been charged. So from our perspective, there was a little piece of communication that was missing. Still, the outcome was the same and we're very happy.
This is Martin Smithmyer, CEO of Americord. I would like to congratulate you and your entire family on your beautiful new addition.
Thank you for providing your feedback. Our standard operating procedure is to notify our clients if the Cord Blood sample falls below our benchmark. Our intent is to offer parents an opportunity to decide if they would like to proceed with storage. When a Cord Blood sample is above our baseline, our lab moves forward processing and cryopreservation of the stem cells. A client service team member will then follow up to review the stem cell results.
Also, I understand that you found the paperwork to be ample. The paperwork we provide after enrollment is FDA required. I appreciate how one might find it very thorough, but it is essential to have a complete medical history on file.
I've asked one of our Client Service team members to contact you to answer any additional questions you may have. Please expect there call shortly.
Again, Americord is very appreciative of your time and feedback to help us improve our service.
In the very rare and unlikely event that my baby's cord blood would be needed, I have it banked. I had gotten with Americord for my son, so I went with them again. I chatted with the specialist on the phone and then I have too many questions which he answered, so it was a good experience. In using Americord, I hope it's one of those things that I'll never really experience the value of. But if banking your baby's cord blood is what you want to do, then I recommend them.
Everybody at Americord seems fine. I had questions and they were answered. I did some internet research and it seemed like Americord was the better one to go with, and so far, it has met my expectations. I would recommend it.
Our specialist from Americord was so good and she explained everything. We decided to bank our baby’s cord blood for in the future, we can use it for health conditions, and Americord met our expectations.
When we were in Japan, I was working for company when I found out I was pregnant and the man told me that he had four child and then he kept blood cord for all of them. He told me that we should do that because it would be good. All the research states that if they have the blood cord, they can use it if they get ill. So we checked the internet and we saw that it was expensive but it would be good, and we have the one-time chance.
It was good that Americord contacted me through email because sometimes it is very hard for me to understand English. So if it's text or email, I can read it again and again. It was good that they reminded and text me because sometimes I wasn't sure if everything was ready or if there was anything I had to do before I had the child. This was for our third child and we also the blood cords of our two older daughters. Overall, I will recommend it.
Using Americord is good. I've heard of people banking their baby's cord blood before so it's better to have it than not have it if you need it. I had my first baby also and I did my research. When I called Americord to ask questions, they were good with it and it was a doctor who was actually answering the questions. The prices were better too. Then when I called for the pickup, the courier got there super fast.
The cord blood technology is improving and I wanted to make sure of the future. I don't want to miss if there are a little bit of chances of curing anything with the cord blood because I can't get it back. I already used Americord before for my son and so I continue to use them the same time because I like the customer service experience. I went to the rep for the stem cells last time and I also I went to her for the cord blood. I wanted to continue the same thing because when I first interacted about my son I got the detailed information and they said that right now they have improved the technology of collecting that one. And they have offered me to cord bank my umbilical cord also but I said no because that is of more use for me than for the child.
Americord is very prompt on checking details and they reminded me of taking juice when it was very close to my due date. Then they had the cord blood picked up within two hours of my giving birth. That was a very great customer service because I didn't expect them to be picked up in the midnight. I also already shared about Americord to my sister and she also has a child. I referred her and she also has some cord banking with them. So we both have a good experience with them and I'm really excited with it. I would recommend the company.
Americord didn’t force me to commit to them right away. The whole cord blood industry is a bit expensive and Americord is pretty comparable to that. But I could always send back their package if I chose not to use the cord blood if anything happens. Their rep was also very good at following up and giving me a detail of how the process works. They definitely met my expectations. Also the courier who picked up the kit was very quick.
We banked our other two kids' cord blood and felt like we should do it for all three. I had used Americord before and used them again this time. The people I dealt with answered questions and they were good. I'd recommend Americord.
Our experience with Americord's cord blood specialist was seamless. We’ve also used Americord before and they were able to give me a discount this time for multiple usage, but it gets a bit pricier every time we’ve done it, so that’s a little annoying to me, but it’s still something that we would rather do than wish we had done.
Banking our baby’s cord blood might be useful at some point in the future so we decided to do it. One of my friends referred us to Americord and we are happy with the tech. They came to the door and they just took the kit so it was very convenient for us.
Americord expert review by Sandra Gordon
Americord offers parents the ability to collect stem cells from the placenta and umbilical cord soon after the child's birth. These stem cells, obtained from cord blood, cord tissue and placenta tissue, can be used to help treat genetic diseases and other threats to the baby's life. Placenta tissue stem cells can also be used to benefit the mother.
Personalized customer service: Americord provides 24-hour telephone support, meaning that you'll always have someone to reach out to.
Lower prices: Americord offers a one-time payment plan or a 24-month plan to spread the cost of cord blood banking over two years to help individuals afford any treatment plans they need. There are no yearly storage fees.
Proprietary technology: Americord's technology allows for up to two times as many stem cells compared to the traditional methods of cord blood extraction.
Highest guarantee: Americord will pay up to $90,000 if your stem cell transplant fails to engraft. The company uses an AABB-accredited lab.
Fast courier service: Cord blood extractions are delivered by the fastest medical courier in the United States.
Best for: Parents who carry genetic diseases, children born from complicated births and children who may need organ regenerative therapies.
Americord questions and answers
- What problem is Americord trying to solve?
- Americord is working to improve lives in ways that would not otherwise be possible. We focus on cord blood, cord tissue and placenta tissue banking innovations that provide more treatment options for newborns and their families.
For example, our proprietary Cord Blood 2.0™ technology preserves up to twice as many stem cells, making it possible to treat larger patients and expand treatment opportunities for smaller patients. This is crucial because traditional cord blood banking often collects only enough stem cells to treat a child under 65 pounds. Americord expands treatment options to patients weighing up to 165 pounds.
- What sets Americord apart from the competition?
- Americord offers the broadest and most technologically advanced product line in the industry. Our focus is on providing more treatment options for clients by combining innovative technology and white-glove care for superior value.
We are the only company that offers Cord Blood 2.0™ technology that collects up to twice as many stem cells as the industry average. In addition, we are one of very few companies that offer expertise in three stem cell products - cord blood, cord tissue and placenta tissue. We are also one of only two companies that offer a collection kits approved by the FDA for c-sections.
We are committed to the highest levels of customer service, with 24/7 availability and white-glove care, including bedside pickup service by the medical courier. For mothers in early labor or last minute stem cell banking decisions, our AmericordRush™ program offers same-day delivery of the Americord Collection Kit at no extra cost.
We allow parents to decide what to bank right up until delivery, with our 3-in-1 Collection Kit for the collection of cord blood, cord tissue and placenta tissue. Expectant parents can reserve a kit and then return it free of charge as their plans change. There are with no cancellation fees, no annual storage fees and no withdrawal fees.
- What needs does Americord fulfill, and how does Americord fulfill those needs better than your competition?
- Americord’s mission is to provide the highest quality services, at the lowest possible cost, while supporting unique and innovative ways to improve the therapeutic utility of cord blood and tissue stem cells to improve patients’ lives. We invest in the future of stem cell banking so that families and their loved ones will have peace of mind. We actively explore innovative collection, transportation, processing and storage technologies to improve yields and viability to ensure the best possible results for our customers and the medical community.
We operate to the highest ethical standards in the industry and are committed to complete customer satisfaction. We thoroughly test every collection, and if the yield falls below the recommended minimum standards, we don’t charge parents who elect to forgo storage. In addition, we don’t offer incentives to the medical community to steer patients to Americord, preferring that patients make an unbiased assessment of the best stem cell bank for their needs.
We have the highest quality guarantee in the industry at $90,000, eliminate all hidden fees, and offer a risk-free cancellation policy.
- How does Americord measure success?
- Our clients entrust us with their most valuable medical assets, and we take this trust seriously. We measure success by customer satisfaction and regularly solicit feedback to ensure our products and services fully meet or exceed their expectations. We also benchmark our stem cell yields to ensure they deliver on our promise of achieving twice the industry average. In 2016, we recorded our highest cord blood collection volume and TNC count of 183 ml and two billion TNCs, respectively.
- What’s the most common misconception consumers have about cord blood banking?
- Expectant parents often have questions about the types stem cells that can be collected and stored and the potential different stem cells hold for future medical treatments for their growing families.
A newborn’s umbilical cord contains two types of stem cells – hematopoietic stem cells (HSCs) and mesenchymal stem cells (MSCs). HSCs stem cells are programmed to become red and white blood cells. Medical science has found ways to use their natural abilities to treat over 80 disease of the blood like leukemia. MSCs, on the other hand, develop into muscle cells, bone cells, cartilage cells and fat cells. MSCs are considered essential to the future of regenerative medicine.
- How has cord blood banking changed in the last 5 years?
- Over the last five years, scientific breakthroughs in regenerative medicine and stem cells have raised awareness and interest in umbilical cord blood, cord tissue and placenta tissue banking. At the same time, expectant parents can be overwhelmed by an influx of cord blood banking companies with confusing claims, complicated offers and aggressive marketing tactics. As the industry evolves, it has never been more important for expectant parents to find a reliable source of unbiased information to ensure they make the most informed choice for their important medical assets.
- What is something you wish every consumer knew about Americord?
- Americord is rooted in a firm set of values. Our purpose is to improve lives and change the world. Our core values support our purpose and define how we manage and successfully grow our business.
• Customers: We strive to serve and provide value to our customers, faithfully and consistently. This commitment is foundational to our success.
• Employees: We encourage an ownership mentality, treat others with respect, provide opportunities for learning and growth and challenge to be their best selves.
• Integrity: We treat all we encounter fairly and with integrity.
• Innovation: We constantly improve strategy, products, operations, ourselves, sales talking points, marketing and financial performance, and our internal processes, with the aim of challenging ourselves to leave the organization better off tomorrow than it was yesterday.
• Learning: We instill a culture of learning and growth.
• Community: We engage with the local community, advancing important technologies and being generally charitable and helpful to others.
These values are more than just words, they inform everything we do.
- Has Americord received any rewards or recognition for its products or services that your customers would like to know about?
- Americord is AABB and FDA accredited and we have an FDA accredited collection bag. We have an A+ Better Business Bureau rating. Americord is also licensed in all states that require licensure for cord blood, cord tissue and placenta tissue banking.
- How has your company grown?
- Americord’s superior technology, focus on customer service and engrained set of values has made it the fastest growing cord blood bank in the United States. As a result, the company has been listed on the Inc. 5000 List of the fastest growing private companies in America for the past two years.
Americord Company Information
- Company Name:
- Company Type:
- Year Founded:
- 139 Fulton Street Ste 707
- New York
- Postal Code:
- United States
- (866) 503-6005