Comfort Keepers Reviews

They did a good job and I would recommend them to family and friends. This is a good company to have work done. Would also like to confirm that I enjoyed having them. Very reasonable cost and good value. I would recommend to family and friends and would use them again as needed. We enjoy the company and their business. Great availability.

The quality of service was great. They did explain job. They were friendly, did everything in a timely manner. Was extremely happy. I'd recommend this to anyone. The price was not that bad at all. Was a little pricey but was totally worth it. They were all extremely friendly the customer service, the girls who clean. It was a very pleasant experience from beginning to end of the process. I'm very happy and again I would recommend this to anyone. They were very reliable. They were on time, fast, friendly.

Comfort Keepers went above and beyond and really helped out my grandmother. They made her feel good about herself and that put my mind at ease. The service was definitely worth the cost I paid for it. I was more than happy to pay for the care of my grandmother at these rates for the quality of care! The caretaker was always very friendly and had a smile every time they arrived. I never felt like they were having a bad day! And they always made my grandmother smile! They were always available when I needed them for services. I don't recall ever being turned down for any kind of date request. Great availability!

Comfort Keepers arranged to care for my disabled brother upon his return from a rehabilitation facility in Durango, Colorado. Within the first two weeks of their employment here, my brother was missing $500.00. Comfort Keepers made no arrangements to either address the issue or to restore the funds. When I requested that the two employees in question not return to my place of residence, the owner told the supervisor to pull all employees out without warning. This left me having to scramble to find immediate care for my brother. It was irresponsible and unprofessional. I would not recommend this company to dog sit, house sit or otherwise let alone for someone who was vulnerable. The weekend people who were from the same company were professional and kind.

I was shocked when I saw reviews of other Comfort Keepers. This in-home agency has been able to provide my parents with consistent and caring caregivers. I do not live locally and the communication between scheduling and myself has been perfect (they know when to reach out and when to trouble shoot on their own). The new owner is a nurse with an extensive background working with hospitals, social workers, rehab facilities, assisted living facilities as well as nursing homes. She is also familiar with all services that can be provided under insurance and/or free and shares that information with me and my parents. I rest peacefully knowing that my parents are receiving great and caring care.

Due to a deductible on our Long-Term Care Insurance, we had to foot the bill for the first 60 days and got talked into Comfort Keepers. We were given the hated, politically correct excuse that there were no resumes, reviews or pictures we could choose from and it was up to who is available. The Nigerian woman they provided for 4 days of the 7-day week was caring though it took a while for my dad to get used to her in more ways than one. But the young woman for the other 3-days just sat there and TEXT or played with her phone, never or rarely asked my dad if he needed anything, didn't even provide some conversation. AT $250/DAY. WHAT A TOTAL WASTE OF MONEY!

I am a 72 year old man with Parkinson's disease and my daughter is posting this for me. I am on Medicaid and was entitled to a home health aid for six hours a day, seven days a week. This was very important to me as I am housebound and need help with personal care, housekeeping and errands. My case was assigned to Comfort Keepers and I was told that it would be a few days before they could find a caregiver. I called everyday and was told the same thing by a very rude staffing coordinator. I asked to speak to the owner and was told that he does not take calls.