Comfort Keepers

Comfort Keepers

 3.9/5 (83 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
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  • 1 stars

About Comfort Keepers

Overall Satisfaction Rating

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  • 1 stars

Comfort Keepers Reviews

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Page 3 Reviews 40 - 70
Rated with 3 stars
Verified Reviewer
Original review: Sept. 17, 2016

The quality of the service was outstanding. They were very courteous and nice and very professional with their work. And the work was done with much care and professionalism and everything was done very thorough in a timely manner. The cost of the work is nothing to complain about. When you consider what's being done and the quality of the work it's just a small price to pay. I would more than pay them again. The crew were very nice to say the least. Throughout the entire job they held up the friendly attitude and I couldn't be more appreciative. They make you feel very comfortable. They were able to work around my schedule anytime I needed. And that's something that isn't very easy to find. Not too many people out there are willing to work around another's time.

13 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Sept. 14, 2016

The caregivers are so compassionate and care so much for my grandfather. They do a fantastic job keeping him busy and activities. He brightens up when he sees his daily caregiver. It cost is well worth the price. I do get supplementary stipend since he is a veteran so that does help with the cost. There is the availability to afford your price point be it an hour. The caregivers are very friendly when caring for my grandfather. They take their time with him, explain what they are doing with him and get the test performed in a timely manner and they keep him happy the whole time that he is there with them. I am able to schedule a comfort caregiver to come in when I need them to care for my grandfather. I am also able to add them to my schedule when something comes up be at me have an appointment or in need of an emergency.

14 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: Sept. 12, 2016

I was very happy and pleased with their services. They were prompt and reliable and very caring of my mother's needs. I would recommend this service. I was satisfied with the cost of the service. Most of it was covered by insurance. I called comparable services and their costs were the most reasonable. Their staff was very friendly and professional. They presented themselves in a professional manner and treated my mother like she was their own. I have a pretty hectic schedule and they were very flexible. They went above and beyond to be able to work with my scheduling needs. I was very pleased.

10 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Sept. 9, 2016

They have helped us take care of my father. Otherwise, he would not be able to stay at home and would be placed in a nursing home. We appreciate all the work these people have done to help out our family. The cost is not out of our family's pocket as everything is covered by health insurance. We will without a doubt recommend this service to all our friends and relatives. They have gone out of their way to be very friendly. I would like to give them "FOUR STARS" for friendliness. If we could give them a friendliness award we would supply it definitely. They have been available to our family (7) days a week and (24) hours a day. This has been extremely helpful in our care for my father.

6 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: Sept. 7, 2016

They did a good job and I would recommend them to family and friends. This is a good company to have work done. Would also like to confirm that I enjoyed having them. Very reasonable cost and good value. I would recommend to family and friends and would use them again as needed. We enjoy the company and their business. Great availability.

4 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Sept. 6, 2016

The quality of service was great. They did explain job. They were friendly, did everything in a timely manner. Was extremely happy. I'd recommend this to anyone. The price was not that bad at all. Was a little pricey but was totally worth it. They were all extremely friendly the customer service, the girls who clean. It was a very pleasant experience from beginning to end of the process. I'm very happy and again I would recommend this to anyone. They were very reliable. They were on time, fast, friendly.

7 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Sept. 5, 2016

Comfort Keepers went above and beyond and really helped out my grandmother. They made her feel good about herself and that put my mind at ease. The service was definitely worth the cost I paid for it. I was more than happy to pay for the care of my grandmother at these rates for the quality of care! The caretaker was always very friendly and had a smile every time they arrived. I never felt like they were having a bad day! And they always made my grandmother smile! They were always available when I needed them for services. I don't recall ever being turned down for any kind of date request. Great availability!

4 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 30, 2016

Comfort Keepers arranged to care for my disabled brother upon his return from a rehabilitation facility in Durango, Colorado. Within the first two weeks of their employment here, my brother was missing $500.00. Comfort Keepers made no arrangements to either address the issue or to restore the funds. When I requested that the two employees in question not return to my place of residence, the owner told the supervisor to pull all employees out without warning. This left me having to scramble to find immediate care for my brother. It was irresponsible and unprofessional. I would not recommend this company to dog sit, house sit or otherwise let alone for someone who was vulnerable. The weekend people who were from the same company were professional and kind.

This company when dealing with consumers make the entire bunch appear inept, when the reality is the owner and her management team failed the employees by their inability to address the theft as well as, pulling employees without informing the family they were there to assist. Who does that? Apparently, Comfort Keepers.

33 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: April 8, 2016

I was shocked when I saw reviews of other Comfort Keepers. This in-home agency has been able to provide my parents with consistent and caring caregivers. I do not live locally and the communication between scheduling and myself has been perfect (they know when to reach out and when to trouble shoot on their own). The new owner is a nurse with an extensive background working with hospitals, social workers, rehab facilities, assisted living facilities as well as nursing homes. She is also familiar with all services that can be provided under insurance and/or free and shares that information with me and my parents. I rest peacefully knowing that my parents are receiving great and caring care.

13 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: Jan. 17, 2016

Due to a deductible on our Long-Term Care Insurance, we had to foot the bill for the first 60 days and got talked into Comfort Keepers. We were given the hated, politically correct excuse that there were no resumes, reviews or pictures we could choose from and it was up to who is available. The Nigerian woman they provided for 4 days of the 7-day week was caring though it took a while for my dad to get used to her in more ways than one. But the young woman for the other 3-days just sat there and TEXT or played with her phone, never or rarely asked my dad if he needed anything, didn't even provide some conversation. AT $250/DAY. WHAT A TOTAL WASTE OF MONEY!

30 people found this review helpful
Rated with 2 stars
Original review: April 19, 2015

I am a 72 year old man with Parkinson's disease and my daughter is posting this for me. I am on Medicaid and was entitled to a home health aid for six hours a day, seven days a week. This was very important to me as I am housebound and need help with personal care, housekeeping and errands. My case was assigned to Comfort Keepers and I was told that it would be a few days before they could find a caregiver. I called everyday and was told the same thing by a very rude staffing coordinator. I asked to speak to the owner and was told that he does not take calls.

Finally, I was assigned a caregiver who showed up 45 minutes late and informed me that she would not cook and not do housework. I called Comfort Keepers Scottsdale and asked that she be replaced with someone who would perform the services I needed. What followed was a nightmare of numerous caregivers. Most were late, some never showed or called, many had difficulty communicating. One week I had five different caregivers. I finally complained to Mercy Care and was assigned a different home care agency.

54 people found this review helpful
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Comfort Keepers Company Information

Company Name:
Comfort Keepers
Year Founded:
1997
Address:
CK Franchising, Inc. 6640 Poe Ave.
City:
Dayton
State/Province:
OH
Postal Code:
45414
Country:
United States
Website:
www.comfortkeepers.com