CouchBed Reviews

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About CouchBed

With the functionality of two pieces of furniture in one, CouchBed is a cool-gel memory foam mattress that flips into a modern couch in seconds. CouchBed is the ideal solution for playrooms, guest areas, man cave, or your every night mattress.

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CouchBed Reviews

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    Page 3 Reviews 40 - 240
    Verified purchase

    Reviewed Feb. 8, 2019

    The CouchBed was good at first. But after laying on it for so many days in a row it flattens. It is very uncomfortable almost like it is turning into a couch underneath you. Very awful I would say. I am very disappointed.

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    Response from CouchBed

    Hi Ian

    I'm very sorry you are having an issue with the CouchBed. The good news is that the integrity of the memory foam is covered by our 10 year warranty, please email us so we can get this resolved for you

    Mike increased rating by 2 stars.
    Customer Service
    After a positive interaction with CouchBed, Mike increased their star rating.

    Original Review: Feb. 5, 2019

    I ordered a queen CouchBed in December 2018 around the holidays. My credit card was charged and I received a confirmation email that said the bed was being prepped for shipping and that I would get another email when it shipped. It's been 6 weeks now and I've heard nothing from the company. I've tried contacting them multiple times through several channels and have gotten no response.

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    Response from CouchBed

    Hi Mike

    I'm so sorry no one responded to you, please give me your order number or email you used to contact us and I will see what happened here

    Verified purchase
    Staff

    Reviewed Feb. 1, 2019

    I was looking for a pull-out bed and I came across the CouchBed. I thought it would be a perfect solution for our playroom for our kids and that would turn into a bed for someone who would come and stay with us. I ordered the light gray queen-size CouchBed online which was super easy. It took me just a few minutes to do it. The delivery then came earlier than I was expecting. My sister-in-law unboxed the CouchBed and she said it was pretty easy. It was heavy but that was to be expected. It expanded in less than a couple of hours. The CouchBed is a little bit firmer than I thought it was going to be. We have a Purple mattress which is supposed to be pretty firm. But the CouchBed is much firmer, so it’s not the most comfortable bed but it’s doable.

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    Price

    Reviewed Jan. 26, 2019

    We were buying a new house and looking for some things to put into one of the extra rooms, and it seemed to be good timing that we saw a pop-up ad of CouchBed on Facebook. When we bought one about six months ago, the delivery was fine. However, the website could’ve used a little bit of a better interface for the purchase. The punch-out for putting in your payment was a little bit of a challenge. Also, I was a little bit disappointed because when I had been looking at the CouchBed, their website indicated that they were gonna have the platform base for it available very soon and that has not been the case. They just released them from back-order this month. So, we’ve had the CouchBed on the floor for all that time, which is how most people use it. And since we’ve had the CouchBed that way this long, we will not buy the platform especially that it looks like they’re charging almost as much as the couch for the platform.

    It's not a very comfortable couch to sit on too. The back is very upright with it sitting on the floor. I would not make the same purchase again. It was around $500 for a queen size and for that cost, I should probably go buy a decent couch without it having to sit on the floor. I would tell my friends who would ask me about CouchBed to keep looking.

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    Price

    Reviewed Jan. 21, 2019

    I am a college student living in a 4 bedroom house, so naturally my room is rather small. I bought the CouchBed so that I could have some more space in my room when I want it. The gap in the mattress is noticeable first of all, a lot of reviews say else wise and that's nonsense. Also, I feel that the mattress could be softer but it strikes a necessary balance in order to be soft but also function as a couch and keep its form. My only reason for discontent with the softness is the price. I paid 450 for my couch bed after finding a 10% discount code on a reviewer's website, which is enough to buy two nice memory foam mattresses that don't fold into couches and would probably be softer.

    All in all, now that I've had the couchbed for a few months, I'll say I'm satisfied on the whole, but just know that the price is severely inflated over other similar softness mattresses for the couch gimmick. I went and bought a down mattress topper to make the surface less abruptly firm, after which I could not feel the gap anymore. I plan to buy a couple inches of memory foam padding to put in between the bed and down mattress topper. Unfortunately, the added layers required to make the mattress softer work in direct opposition to actually be able to easily fold up into couch mode without disassembly of your padding. So, this bed is its own worst enemy in its dual functionality, with neither mode being great on its own.

    If you came here because you were shopping for a real bed and liked the couch thing, I would advise you to just go buy a real bed for half the price that will have superior quality. If you are shopping for a space management solution for a small living space, then you may consider this mattress. Probably a good guest bed, makes for an ugly couch in your guest room if you can't commit to the couchbed's minimal aesthetic.

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    Verified purchase

    Reviewed Jan. 20, 2019

    We love our couch bed. It’s so comfy and functional. Way better than any futon. Our only complaint is that we dislike the blue color. It doesn’t look like the color online. We waited longer to get the blue but are so disappointed with the color. Originally I was calling to order a swatch sample but they don’t provide them. Providing a swatch would have guaranteed ordering a color we like. Otherwise it’s an amazing product and I would give it 5 stars.

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    Coverage

    Reviewed Jan. 19, 2019

    We absolutely LOVE our CouchBed! We ordered the queen size in grey and it looks absolutely beautiful in our guest/playroom. After placing our online order, product was shipped in a timely manner and we had it almost a week later. The cover is so easy to take off and wash - which is necessary with two toddlers. Everyone that has stayed over said they loved sleeping on it. Will be purchasing another soon for our kids room!

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    Customer ServicePrice

    Reviewed Jan. 17, 2019

    We are in transition right now since we're building our house and we live in a small place. We put everything in storage, so we needed something to sleep on and that would function as a couch as well. We were dead set on getting a sleep couch that we turn into a bed and we coudn't do it, so we hurt our back too much. Then I was able to purchase 2 CouchBeds. We got a blue twin size and a charcoal queen size. The online ordering and check-out process was fine too. One time, I asked them on Facebook a question about when the platforms would be in and they responded immediately. I would like the platforms to be cheaper, though, as I would love to have one. Still, the cost of the product in relation to the quality is perfect. When the CouchBeds arrived, I couldn't believe they were gonna take a little container. Then they took a couple of hours to be expanded, which was hardly any time. We also find them very much comfortable. So, we love CouchBed.

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    Verified purchase

    Reviewed Jan. 17, 2019

    I like the CouchBed as it is the right size for the room, very comfortable and very easy on the wallet. It is easy to fold into a couch and unfold into a bed. It is great for my office if I need a place to rest while I work. It is also great if company stays over and I need a quick place for them to stay. My son also loves the CouchBed!

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    Verified purchase

    Reviewed Jan. 17, 2019

    CouchBed is so comfortable and sleek! It’s perfect for my son's playroom. He can climb on it without getting hurt and guests can still use it as a bed! It’s better than any futon I looked at! The memory foam is very comfortable!

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    Verified purchase

    Reviewed Jan. 17, 2019

    I bought the queen CouchBed thinking it was going to be a bit taller and less like a cushion on the floor. When I tried to return it, I was told to wait because the platform would be in stock or if I wanted to return it, it was on me. I feel like buying this was taking a chance so there should be a better recourse for those who do want to return it and not bear the high shipping costs and burden of taking it to a shipping store. I ended up selling it for less than half of what I bought it for. It was just an all out disappointment.

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    Price

    Reviewed Jan. 2, 2019

    I needed something that was unbreakable for my house specification rental. I got a gray, queen size CouchBed thinking that it wouldn't break since I've had futons that have been broken by my guests. The overall purchase and check-out process was very easy. The only thing about the CouchBed is that its profile is very low so it doesn't really look like a couch. But its purpose is to be more of a bed than a couch, so it works fine. My grandkids love it too. Also, I like the cost in relation to the quality. I had a great experience with CouchBed.

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    Price

    Reviewed Dec. 27, 2018

    I was browsing through the internet and I was looking for a sofa bed. CouchBed looked like something which was different from the traditional style. It looked very attractive and I just liked it. I bought it and was shipped to me on time. The overall quality of the CouchBed is actually very good. I use it more like a living room sofa. I spend a lot of time on it and it’s pretty comfortable. Almost everyone who comes to my place really likes it too. I like the quality of CouchBed and it wasn’t more expensive than the other things I see around.

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    Customer ServiceCoveragePrice

    Reviewed Dec. 22, 2018

    I ordered from CouchBed and paid them $500. Navigating through their website was simple and fairly easy since they really don’t have a lot of products. I like the style of their product and thought it would be convenient, but it was not. I checked with CouchBed twice before the couch was delivered to make sure that it was delivered to the door and not my apartment office, but they didn't do that. So, I had to walk the couch bed all the way across my complex at least seven times. It was also overpriced and it’s not as comfortable as I thought it would be.

    Another was that I never got my memory pillow and it's supposed to come with my CouchBed. Originally, when I was first gonna order the couch bed, it said it was to come with two bedroom pillows, but then they changed their promotion. I should have the heating and cooling temperature pillow that was free. I called and requested multiple times. They said it was shipping the pillow separately but I never got anything. I was upset and emailed them at least four times about my pillow, but I’ve never received a response.

    I’m about to throw the CouchBed away because my roommate’s cat peed all over it unless I could possibly get new bedding from them. I know there’s a warranty on this product but CouchBed wouldn’t cover under that. The only thing that they would cover is if my couch is slacking from wear and tear due to laying on it. But as far as stains, they wouldn’t replace it, which I understand. But it wasn’t really my fault. One of the things I thought about was possibly keeping my CouchBed and just replacing the bedding for it. But I don’t see that for sale on the website.

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    Verified purchase

    Reviewed Dec. 16, 2018

    I live in an apartment and I purchased my CouchBed for my style and what I need. Plus it had good reviews. It’s a twin and it’s light gray, and it expanded pretty much right away. It’s very comfy and it looks like it will last a long time. It’s exceptional and I love it.

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    Reviewed Dec. 11, 2018

    Purchased a CouchBed with the frame. No frame was ever shipped... Company gives excuses every month as to why they have not shipped the frame. Told today that it will be next month (which is what they told me in August, September, October, November and now in December.). So we are at 6 months as of December 2018. Now they say - just ship it back... Well, when you receive these couches; they are small vacuum sealed boxes that are easy to carry. Then when you open them; they expand like too much yeast in a cake where 1 person cannot carry much less put in a box to send back. So; I asked them to send me a box and shipping labels for the sofa. I have now been told that we have exceeded the 30 day return policy. We are now going to arbitration via my credit card back-charge... DO NOT BUY FROM THIS COMPANY!! They do not have it together!

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    Response from CouchBed

    Hi Jim

    We are very sorry for the delay with the platforms but we finally have them made and they are shipping January 15th. We could have processed a refund for you at any time but you opened a chargeback with your bank before contacting us so our hands are tied.

    Verified purchase

    Reviewed Dec. 10, 2018

    I got the red twin CouchBed as it looked like exactly what my son would need as an extra bed in his dorm. My son loves it and he says it’s the best purchase he has up in his dorm. The one thing I thought, which I couldn't tell from the website, was that on the twin, the seating is not so great for an adult. It worked out fine for him, but if I had been buying it as an extra piece for my house, I would have been annoyed. Still, it’s serving its purpose and he’s thrilled, so I’m happy.

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    Customer Service

    Reviewed Dec. 7, 2018

    I saw a demo on Instagram and CouchBed seemed like a nice concept rather than getting a futon for my kids. When they are in their room, they could flip it to a sofa. I ordered the CouchBed for my son, then I came back to order the frame. I ordered two frames and another bed and I received the bed in a timely fashion, but I never received the frames, so I recently canceled the order for the frames. The beds I purchased were queen sized. One was gray and the other one was black, but I'm not happy since we don't have a frame. I just have a mattress on the floor right now. I have not had a chance to reach out. They told me I had to donate their mattress and they’ll refund me, but I haven't had a chance to take care of that because I have to buy another bed for my kids.

    The process of ordering the CouchBed and the frame was easy. I just went to their website and placed the order. Whenever I called in and canceled the order for the frame, it went smoothly. My kids like the CouchBed. They say it is comfortable, although it is sitting on the floor and they don't get the best use. When they flip it out, it is lower than their desk and the TV. I am very dissatisfied.

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    Response from CouchBed

    Hi Joseph the platforms are finally done and will be shipping January 15th. Glad to hear your kids like the CouchBed, the platforms are back on the website now if you would like to reorder one

    Verified purchase
    Customer ServiceProcess

    Reviewed Dec. 5, 2018

    I looked into a small apartment and I needed something for it that's smaller. I saw CouchBed on Youtube. I ordered a single CouchBed that's red and the process was very easy. At the time, though, I didn't know if I should buy the platform for it or not as there were no pictures or any Youtube videos about that. I called them about the platform and they responded timely. They called in and said they were working on that. So, I didn't buy the platform because I wanted to make sure I knew exactly how it worked. It would have been helpful if they have some pictures of the platform, but I've seen the Youtube video since and I wouldn't have wanted that, anyway. Other than that, I'm very satisfied with CouchBed. The quality of the item is really good.

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    Price

    Reviewed Dec. 4, 2018

    I was digging around online looking for futons. CouchBed looked neat and I got a queen size from them. The ordering process was really easy. Also, for the cost, the product is of fair quality. However, if we're gonna try and sleep on it every night, it would suck. Nevertheless, what purpose I use it for, it’s excellent because it’s more space in case we have multiple guests.

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    Verified purchase

    Reviewed Nov. 30, 2018

    Our house was undergoing some remodeling, and I didn’t have a spare bedroom. I bought a CouchBed so that I could have a spare bed for my niece who was staying here at that time. The ordering process was pretty simple. I read through the comments that somebody regretfully didn't get the frame with it so I got one. The bed was brought to me quick. The frame have been backordered but it was efficient. The bed will go in my basement fine. I think it was a great solution for my problem. It’s kind of a flip bed, flip chairs. It’s utilitarian. I would definitely recommend it.

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    PriceStaff

    Reviewed Nov. 15, 2018

    I like the design of CouchBed. My buddy had one and whenever I saw it, it would fit perfectly in my apartment. I ordered my CouchBed and I went on and told them that I wanted it to match my living room theme. Since I have a lot of people coming over and staying with me, I wanted the queen size so they have a place to sleep. After I ordered it, it took a while to come in, but that was my fault 'cause I didn’t see that it was on backorder. I emailed them asking when the CouchBed can be shipped out, and they emailed me back within a few hours. They answered my questions, so it was good.

    When I got the CouchBed, I unboxed it, which I was able to do all on my own. I opened it from the package, set it up, and tested it out right then and there. Transitioning from one bed to couch is super simple but the only thing that I'm finding a little difficult now is the space when it's decouched. It's hard to lounge out on it, especially if my girlfriend and I are there. Then whenever I fold it into the bed, the area that goes down sinks into that little crack. I also ordered the platform and with its quality, it was pricey. My friend has his CouchBed without the platform and I thought that it was too low without the platform. Other than that, the CouchBed is very good quality. It's in our downstairs living room and I enjoy it. While you should not waste money on the platform part, the mattress part of the CouchBed is super comfortable and its price is perfect for its quality.

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    Reviewed Nov. 14, 2018

    We got a grey twin bed from CouchBed. It was portable, multi-use and good for a playroom bed. I ordered it online. It got delivered when it said it was going to be delivered. It’s designed as a guest room alternative bed and everybody seems to like it. It is the perfect option for a playroom.

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    Customer Service

    Reviewed Nov. 12, 2018

    We wanted a bed that lets you multifunction and we purchased the queen size charcoal gray CouchBed. The process of ordering that was easy and the communication was good throughout. But when the product was delivered, the box had some problems. The CouchBed itself was fine. But the frame was badly damaged. The latches on the fold-over part for the pull-out bed were broken so I had to re-drill and redo the latch for it.

    The mattress is completely soft, which is good, and the CouchBed popped up quickly. We let it expand for a day or two but it didn’t look like it needed that long. As a couch, it's fine. But as a mattress, it's a little more on the hard side than I anticipated. And because of that, you can definitely feel the groove in the fold-over part. So we ended up having to get a mattress topper to sleep on it. There are also some design challenges with the slatted base when swapping from a couch to a bed. But the mattress itself has no issue. All in all, it's a phenomenal product. It's a great bed-couch and we love it. It's perfect. We use it as a guest bed and as a couch. It's been great for our quality of life.

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    Customer ServiceStaff

    Reviewed Nov. 6, 2018

    I moved into a really small place and wanted to be able to have company but didn’t have the room for a separate bedroom or a bed. I liked the look of the CouchBed and ordered a slate-colored twin size online. It was super easy. I received an email when it shipped and it showed me exactly when it would be here. I moved from Missouri to Arizona and it came the day that I got here. It was perfect. The packaging was fine and my son easily unboxed it for me. It is also easy to move around, which is another thing that I like about it. He and my granddaughter carried it into the house for me.

    I had to sleep on the CouchBed that night and it was very comfortable. After a friend rode with me down here, she stayed for a week so I slept on it every night for a week. Once she left and I slept on the bed in the bedroom, the bed wasn’t terribly comfortable. I slept on the CouchBed several nights after I didn’t need to anymore. My granddaughter also loves sleeping on it. It’s nice that it’s super easy to convert from a couch to a bed. I have a couple of pillows on it and I just remove the pillows, pull up the back and let it fall. It's a great little bed and I would recommend it.

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    Process

    Reviewed Nov. 1, 2018

    I was looking for a small bed for a spare room that could also work for guests, so we could keep it small, not always have a bed out, but also have a mattress available with it. I went online, clicked some buttons, and ordered a queen sized charcoal bed from CouchBed. Check out process was really easy. I got tracking information for my purchase and it arrived within the timeframe they gave me. Unboxing it was super easy as well, I dragged the whole box into the room, fold it out, and left it for a couple of hours, and it flipped up. I got to use it when we had a remodeling happening in our bedroom, and the bed was comfy and I’m happy. You can get a cheap futon for a lot less, but they’re not comfortable. My cousin and her husband slept on it for a week, and they didn’t know it wasn’t a mattress till after I told them.

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    Customer ServicePrice

    Reviewed Oct. 31, 2018

    During the process of ordering the CouchBed, they were going through some new company manufacturing woes. When everything was gonna be delivered, we got two emails about a month apart saying that they won't be ready for another month. And then they said that again the next month. So it took at least three months to get the bed. That was disappointing, but I'm not disappointed in the bed.

    When I was unboxing the CouchBed, I read the directions and was very careful not to puncture the inner plastic around the bed itself. I like the idea that the CouchBed is made of the memory foam and I know how comfortable that is. It is very efficient the way it opens up to a bed. I have a queen size bed and it's a denim blue and is much better than the mattress I've had before. It replaced my bed in my master bedroom. I love it and my back feels better with it. It is also great for kids for extra sleeping

    Converting from the bed to the couch was very easy to do. I'm a very small person, and I'm able to flip the top to the bottom, and it works fine. However, I don’t like the legs. The holes that were drilled into the wood to screw in the legs were drilled too wide. The front legs are fine, but the ones in the back keep falling off no matter how many times I put them back. They're the ones in the middle for extra support. CouchBed needs a better design for the legs to be connected to the bed. It shouldn’t just be one screw. But other than that, I've had the CouchBed for four months and its quality is excellent. The cost is fair for a queen size bed.

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    Tammy increased rating by 4 stars.
    Customer Service
    After a positive interaction with CouchBed, Tammy increased their star rating on Oct. 22, 2018.

    Updated review: Oct. 22, 2018

    I can’t really rate the product yet, as the bed won’t arrive till about end of October or November the gentleman just advised, as the beds were on backorder. I’m just updating my last review. Finally got someone to answer my calls. There are only 4 people answering the phones. He said there is an option to leave a voicemail. I said they need to have it checked, because I’ve never had the option to leave a voicemail on my end. The whole 2 weeks I’ve tried to reach someone by phone and email to no prevail.

    They simply need more employees to accommodate buyers nation or worldwide. Clearly it’s hard for them to start a new business that clearly is going to succeed if they can get enough help to respond to emails, calls, and purchases! So realize they're a new small, family owned company, and the demand is great, but not enough employees to address the overwhelming influx of customers on answering calls and emails. Be patient... I’m sure they’re an awesome family and business. Just can’t keep up with the calls, until they get more employees. I’m sure it will all get better! I recommend them, and support them in this new business!

    Original Review: Oct. 22, 2018

    Called several times... Rang and rang. Purchased online, couple months ago, and called over and over, no answer, have not received my bed! Why is it no one answers the phone. No option to leave voicemail! This is bad I can’t even get a hold of anyone! And I used my credit card!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 12, 2018

    I was trying to replace a futon and I wanted something that I could use as a couch/bed, so I tried to find it online. I called CouchBed to get some information and the person I talked to was helpful. I ordered a queen-sized bed for our vacation house. There were some delays and issues with manufacturing and the frame took longer than I expected. The bed looked like it was ready to go and it could have been used on the day that we got it. The CouchBed is as comfortable or not more than a futon and the quality is fine. However, the supporting legs could use a little strengthening. I put on some additional braces so it wouldn’t collapse under heavy, crazy use by kids. If you use it casually, it wouldn’t be a problem.

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    Customer Service

    Reviewed Oct. 6, 2018

    I ordered the blue queen size mattress online from CouchBed and I paid through PayPal. I had a little hiccup at first. I ordered the twin bed instead of the queen and I also ordered the queen platform. It was my fault but I caught it before they sent it out. I sent them an email and they did it pretty quickly. But they had the queens on backorder so I had to wait a month. I wanted the black one but they they didn't have it, and I didn't like that. It took a month for my CouchBed to arrive and then it took another month for me to get my platform. The unboxing was pretty easy. They had a little box cutter in there to open up the plastic and it opened right out. Everything was pretty simple to put together.

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    Customer ServicePriceStaff

    Reviewed Oct. 5, 2018

    CouchBed had positive reviews that were published on the website. It appeared from the descriptive information about the construction that it was gonna be a quality piece. It also appeared to fit our needs and to fit the space we had. I telephoned the toll-free number and spoke with someone who I believe was one of the owners. I had a couple of questions and he answered those for me. He took the order and then sent me email acknowledgment.

    I got a queen size that is color blue, and I purchased the old-style platform with it. They told me that initially there was gonna be a fairly quick ship day for both the CouchBed and the platform. That turned out not to be the case. They ran into supply problems and the bed took about four weeks to arrive. The platform took several weeks longer in which the box had several tears when it arrived. There was also one area where one of the legs was damaged. I would suggest using a sturdier cardboard or an extra corrugated material for it.

    We use the CoucBed as a guest room unit and so far the person who stayed a few days on it was very satisfied with the comfort. It had a very good price for the quality we received. However, the platform is not great. When pulling it apart, it is a pain in the neck to get it back together unless the floor in which it sits is absolutely completely level. I realized that I got the first generation platform. I understand that CouchBed is a start-up and hopefully, they’re getting the logistics issues under control, they’ve got their supply chains strengthened now and I would hope that the new generation platform is better quality. Overall, I would recommend CouchBed. I told a couple of people who asked me about it and sent them to the website to take a look at it.

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    Reviewed Sept. 29, 2018

    I wanted something comfortable so I got a CouchBed. I purchased a queen-sized grey one and ordering was fairly quick but the delivery was delayed. The unboxing was fairly simple, though, and after unpacking it and setting it up, it seemed fine a couple of hours later. Compared to other mattress products, it is equivalent to a bed and overall, it's pretty good to use. I have different types of people who like using it and when you open it up to a bed, it's not a big deal. But in the seated chair position, especially where people tend to throw at and the area I sit on a lot, it's no longer as firm as I would prefer it to be. Also, others say that they pretty much have to squat to be on it. Aside from that, it has been great. It's worth it and it might be great for a kid's room.

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    Customer ServicePriceStaff

    Reviewed Sept. 26, 2018

    I saw CouchBed on a commercial and I liked it. I bought a black queen and ordering it was simple. CouchBed's reps followed up, and when I called to ask questions, they assisted with everything I needed. Unboxing the product was also simple. The directions were straightforward. My CouchBed is a little firm. It’s not bad and I like it. I thoroughly enjoy it. Also, being able to switch it from a bed to a couch was worth its cost.

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    Customer ServicePrice

    Reviewed Sept. 15, 2018

    A CouchBed fits the space that I need it in and it was low to the ground and it looked comfortable to sit on, as well as lay on. Also, the convenience of being able to flip it from one position to the other was pretty cool. Ordering one was a smooth process but I had to wait to get it into stock again. It took a while but it was delivered in the expected timeframe. My wife unboxed it and she said it was fairly easy. Then, it expanded almost immediately. My wife and I were talking over the phone and I told her it wouldn't be at its full capacity until about 10 to 24 hours from then. But she said it was pretty much still the same when she looked at it about 24 hours later.

    The cost was a little high, even though it's a queen size bed, and the fabric itself seems to punch up and ripple. The CouchBed itself is underneath the fabric and the memory foam goes back to exactly the way it was, but the fabric seems to stretch out a little bit. It's not tight. For $450, that's something that they could've thought out a little bit more. And it's not meant for everybody. Even with the raised platform, which is expensive too. It was a $100 less than when I got the queen size for. So, it was almost a $1000 buy for something that isn't really meant to be sat on all the time. Other than that, it's really comfortable to lay on. My wife doesn't seem to like it in the sitting position because it's very low to the ground. But it's for my cave so it's no biggie. I needed it for my small space and it works perfect for that. I like it and it seems to be pretty durable. I don't foresee it ripping or anything in that nature.

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    Customer ServiceCoverageStaff

    Reviewed Sept. 11, 2018

    I was looking for something that could be a daybed in the guest room by day and a bed by night, so I checked out quite a few different ones, saw CouchBed online and liked it a lot. The checkout process was simple and the communication I received after I purchased was excellent. I bought a beige, queen-sized CouchBed, and everything about the ordering process was very good except not being able to get the color within the timeframe promised. They didn't have the beige cover at the time and I was having company. I interacted with the customer service team through email and they were helpful. They were very quick to send me another color (charcoal) which I also liked. They followed up by sending me the other one for free, so I have two.

    It was not easy to drag the CouchBed upstairs, but once I got it up there, I didn’t have any problem. I was careful when unboxing it because I knew there was something in there that I could cut. It was usable within a day and the quality is good. When my grandkids come, I sleep on it so I can be upstairs near them and it is very comfortable. We have an expensive foam mattress and the CouchBed compares very well to that. I’d recommend it to everybody who comes over.

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    Reviewed Sept. 10, 2018

    Updated on 12/13/2018: After continuous calling to the company requesting updates on delivery of purchase CouchBed platform (with continuous delays of 1 month each); I called the company December 10th. The lady I spoke with told me they would refund the portion of the payment for the platform only. That I had exceeded the 30 day free return period. And that I would have to pay for shipping. I explained that this was (1) purchase. A mattress and the frame. That I don't go to furniture store to buy sofa cushions without the frame. I did back charge my credit card after 6 months of delays. As of today; this remains unresolved since my bank presently does not show the credit being returned. I will update my review as soon as the credit does show up.

    Original Review: We purchased the sofa and fold out platform that keeps sofa cushion off floor and allows easier access for sitting and getting up. Without the platform, it is like sitting on a sofa cushion on the floor. We 1st received word of sofa and platform delays in June. We received the sofa in August. We also got an email from "CouchBed" stating the platforms were not being shipped on time because of the manufacturer, and that they were getting a new manufacturer. "Platforms will be shipped in September - here is a free cheap blanket for your patience!" Well, here we are in September! I had not received any update from CouchBed so I emailed them on September 9. On September 9, I got a reply saying, "we won't be shipping the platforms until mid November because of a re-design of the platform!" If we do not receive the platform, I will back-charge my credit card for the platform and the couch! What a disappointment!!

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    Response from CouchBed

    James we are very sorry about the delays with the platforms, we already offered to refund your money if you do not wish to wait. All you have to do is let us know and will process the refund right away.

    Verified purchase

    Reviewed Aug. 30, 2018

    CouchBed looked functional for my boy’s playroom when I saw it online. We got one for the guest room we have for when my kids have friends who would sleepover. Their ordering process was super easy. I bought the queen-sized bed with a charcoal color. It showed up when it was supposed to and it looked like it was supposed to. It was also super easy to unbox it and thereafter, we waited an hour for the bed to expand before using it. The CouchBed is totally different from a regular bed. I had an easy experience with this company and would tell a friend to get one of their beds.

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    Customer ServicePriceStaff

    Reviewed Aug. 25, 2018

    I’m happy with the product I bought from CouchBed. We wanted something that was convertible for one of our rooms and I liked CouchBed as an alternative to a traditional futon. In addition, it was well-priced and compared to other alternatives, CouchBed was in line with the pricing. I ordered the queen size in gray on my phone through the website and it was really easy. I also communicated with their friendly customer service team through email and over the phone.

    Though the item was a back ordered, they gave regular updates on it. Once they got to the factory, I had the CouchBed here within a couple days. It was all vacuum-packed and I was certainly surprised. It was also easy to unbox. I expected a much bigger box, so we got it upstairs, took off the vacuum packing, and it came to life. We've had the product for almost three months now and comparing it to other mattresses, it’s no worse or no better than any other memory foam mattress. Still, it serves its purpose and it has been a great product so far. I'm happy with my experience with CouchBed and they made it really easy for me. If you’re looking for something like what I got, I would recommend getting a CouchBed.

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    Price

    Reviewed Aug. 17, 2018

    I got a twin size blue CouchBed. I am moving a lot, so it fits my needs and it's easy to manage two pieces of furniture at the same time. It's lightweight and easy to move around. Ordering it was super easy. I just looked it up online and purchased it within minutes, and it came within the time frame. I unpacked it and then it inflated, and it was cool to watch. Then, I started using it after 15 minutes. It's really soft and it retains its shape well. It lasted me really well. However, it was a lot smaller than I expected. Still, I'm really pleased with the product. It is my primary mattress and I use it every night. It's very comfortable and I also really love the pillows that it came with. It takes seconds to transition my CouchBed from a bed to a couch or vice versa. It's so simple. The quality of the product is high and I paid for it, so the cost and the quality are even. I'm happy with the product and I would recommend CouchBed.

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    Response from CouchBed

    Thank you so much for the kind words, great to hear!

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    Staff

    Reviewed Aug. 12, 2018

    I was living with my buddy and I needed a place to stay at his house. I didn’t wanna buy a futon but I thought it has a cool design. It's not like a $10,000 couch, but it's nice for what it is. I can flip it out and it's very comfortable and it looked like a good option for me. I saw the ad about it on Instagram then I talked to my buddy and he also liked it. I ended up purchasing a queen size, gray Couchbed. I bought it online in May but I didn't get it until June.

    I called the manufacturer. They were nice and professional. They told me that they had it on back order and they didn't really have a tracking thing. We were all kinda in the dark as they didn't know what was going on either. If I'd known that at that time, I probably wouldn't have bought it but it was okay. It all worked out. Overall, I had to wait a while to get it but it's a good product for sure.

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    Staff

    Reviewed Aug. 8, 2018

    Our experience with CouchBed is great. We have a space that is an office bedroom and we wanted to have something to receive the guest in case we have someone over. My husband loves to be online looking for new stuff and he found an idea and he thought that it would be great, so we bought the blue, queen-size CouchBed with that intention. It looked like a couch and worked like a bed, so it was perfect for us. The only thing is we wanted a tri-color, but they didn't have it available. It would take another two weeks or so to be available, so we chose blue instead. We chose Amazon for the shipping and payments and it was easy. We let the CouchBed expand and we used it the same day we opened it. The product is great. We had a guest over and they had nothing to complain.

    Right now, we use it once in a while or once a week, but we have guests coming and going all during the year and the CouchBed is working fine. The transition process from the couch to bed and back is fine, although the stage of the couch stays in one position, so, for the size of the bedroom, we had to move it for use as a bed. But it's not that heavy, so it's okay.

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    Response from CouchBed

    Wonderful to hear, we will be selling the covers separately in the near future

    Verified purchase

    Reviewed Aug. 5, 2018

    Charcoal Queen Couch Bed - The ordering process was very easy and my couch bed was delivered to my front door in good condition. I was looking for more comfortable bed than a futon and my couch bed exceeded expectations. I love the concept and the quality. The mattress is firm but I find it very comfortable and so do my guests.

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    Response from CouchBed

    Thank you so much Debra, we really appreciate you taking the time to leave us a review

    Verified purchase

    Reviewed Aug. 4, 2018

    Originally, I was supposed to get a futon type for our spare bedroom/baby’s room and we looked at the stores around us. However, the quality of the mattresses is poor. I liked the way the CouchBed folded and that it had the memory foam. It was easy to put together and then put back as a couch. We went online and I wanted a black one, but it was out of stock at the time and we needed it fast so we ordered the twin-sized blue one. It took five business days for it to be delivered. We opened the box, took out the staples and undid the packaging. It took a while to inflate it, but all in all it was easy. So far, the mattress is good and comfy. We have guests staying frequently and it's been used by three people in three months.

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    Reviewed Aug. 4, 2018

    I really do love this CouchBed. I live in a small apartment and having a convertible couch with a small footprint that is super comfy is nice. It is firm, but I personally like firm. I ran into a small issue when I received it. Contacted support, which was fantastic. I would highly recommend this to anyone who asked. My neighbors also love it granted they haven't laid on it in bed mode. I was in the "dog house" with my girlfriend who I live with. Switched it into bed mode in 5 seconds, slept better than I normally do LOL.

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    Reviewed Aug. 3, 2018

    We were looking for something for our bonus room that we could use for guests when they stay. We then chose a queen-sized charcoal grey CouchBed. Ordering it was super easy and then we signed up for text and email alerts which were super helpful. The CouchBed was delivered as expected and we received it pretty quickly. The directions for the unboxing were simple and easy too. The CouchBed feels comfortable and we've been very happy.

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    Reviewed Aug. 1, 2018

    When I ordered the Couchbed I didn't expect to wait soooo long in receiving my platform! I understand the situation with your manufacturer but 60 additional days is a long time to wait for a product. Please see if there is any way to shorten the wait. We're seniors so it's a bit hard to get up and off the bed.

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    Response from CouchBed

    Hi Grace

    We are very sorry about the delay with the platform, it caught us totally off guard. We felt terrible and thats why we offered everyone their money back as opposed to waiting. We're working as hard as we can to get the new back ready to ship ASAP.

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    PriceStaff

    Reviewed July 31, 2018

    CouchBed staff was great speaking with me multiple times to get mine shipped to Alaska as they only ship free to the lower 48. A pet peeve of Alaskans, but worth the extra cost to get it here. Made a lovely office/guest room around my queen sized CouchBed and love it! 2 sets of guests now have enjoyed the comfort and I agree as I spent a night on it as well to check it out!

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    Customer ServicePrice

    Reviewed July 24, 2018

    I moved to Louisiana and I didn’t have time to bring my bed so I just got a CouchBed to put in my room in the meantime until I’m completely moved in. I went to CouchBed's website, looked at all the good reviews and ordered from there. I got a dark gray, queen sized CouchBed. It took about four to five days for the bed to get here. It had good packaging and it was easy to set up. I just opened it up and it inflated. I used it that night but it pretty much inflated fully within the first 24 hours.

    Also, I like the firmness of it but because it’s not on a boxspring, I sleep a little harder on it because I’m heavier. So if I was lighter and didn’t have so much weight on my ribs and flipping around, then it would be better. Additionally, if it was just ten inches up, I’d be much better swinging my legs off than trying to crawl up and stand. As soon as I lose about 80 pounds, I’m sure we’ll have no problems squirming off of it. Still, it’s very comfortable and everybody who has laid on it has said the same thing. I also flip the bed back and forth all the time. It’s awesome and it looks good as a couch.

    Though the cost is a little high, it has got a 10-year warranty which the other cheaper beds don’t. I saw some cheaper ones but I wasn’t gonna risk it because I really appreciate the warranty and everybody who has interacted with CouchBed's customer service was completely satisfied. CouchBed said they back their products 100% which most people don’t so it was worth it. I wish I had gotten a platform but as soon as I pay this off, I’m gonna get one.

    I've been telling people about CouchBed. I've got it all over my Facebook account. In fact, one of my ex-coworkers asked me to send a picture. When I did, she said it was fabulous so I sent her the whole website. Also, I told my son that I like the bed so much that I’m really thinking of leaving my bed behind and just get two of these. That way, I’ve got a sitting area that flips into a sleeping area.

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    Customer Service

    Reviewed July 23, 2018

    Returned the couchbed and FedEx Tracking shows delivered. I have yet to see a refund or email stating that it was received. When I tried to call the 800 # I got no answer and left a VM message. I never received a callback and it's been several days. Horrible customer service.

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    Response from CouchBed

    Hello

    I just did a search and we don't have any emails from you, please email support@couchbed.com and we will refund your order as soon as you provide us with the tracking information showing it was delivered back to us

    Verified purchase

    Reviewed July 23, 2018

    We bought a CouchBed unit as its design allowed us to use it in our RV. We did that online and we got their biggest one, which was a queen, and we got it in charcoal. It would have been nice if they had a bigger option, like a king size, or one that is a better version of it. We were worried that the unit wouldn't come in time for our trip but then it came a couple of weeks ahead of schedule. We then installed it in the RV. We use it as a couch and then we'd flip it over and roll the back like a pinch and we'd use it as a bed. It's a super easy operation. It’s very convenient for that because it's self-supporting, so we don’t need to have a frame and that's really helpful for our RV.

    Furthermore, the unit is soft and firm. It's a memory foam-type of thing. I was worried that it would be squishy like bean bag chairs where we'd sit and we'd end up sitting on the floor essentially, but it's supportive, which is good. However we can still feel separation where the hinges are and feel that it's two different pieces. Still, for the money and what we we out of it, it’s a good-valued product. We're planning to get two smaller ones. If people for something that's easily convertible and doesn’t take up a lot of space, I recommend CouchBed.

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    Customer Service

    Reviewed July 22, 2018

    The website is pretty simple to navigate, and ordering was easy. I purchased a grey queen sized couched and a frame to go with it. I had to wait quite a while to actually receive my Couch Bed (about a month from order date), and longer still to get the frame (about two months from order date), but I was fine with that since I was informed of the waits when I was placing my order. While I was waiting I reached out to customer service both via phone call and through FaceBook messaging for updates. Using both methods I got quick and helpful replies and answers. I also got relevant updates emailed to me, which was appreciated.

    The couch bed itself is pretty nice. It's very comfortable for both a couch and a bed. My wife and I have both dozed off on it unintentionally, because it's just that comfortable. The transitioning from a bed to a couch or vice versa is exactly as easy as the promo materials make it look. It takes seconds and little effort. I was worried that the stitching around the moveable parts would be weak and possibly tear, but they seem solid. I didn't pull excessively on them or anything, but I did drag the couch bed in and out of rooms with no audible or visual stress on those seams. All seems well! I do worry about possible future sagging of the couch bed, specifically where people do the sitting, but I can't comment on that until I've had it for much longer. I've had it for about two months now with near daily use and I haven't noticed and sagging or loss of form.

    Now the frame. I wish I had as many nice things to say about the frame. Here's one: It's easy to put together. Literally all you must do is screw in the feet and then set it upright. Unfortunately, the feet seem to be made from some softwood rather than a hardwood so when you go to flip the frame to be upright, you have to lift it completely off the ground and rotate it. You'll likely need two people. If you try to just tilt the entire frame to flip it upright, you can hear the wood in the feet groan and crack under the weight and pressure. I think a lot of people will accidentally break the feet off their new couch bed frames because of this. I nearly did. The frame looks nice enough, and the poseable parts that pull out for conversion into a bed works great. The downside is pushing those poseable parts back in for converting into a couch does not work as great.

    These poseable parts are supposed to be flush against the frame when in couch form. The back of the poseable parts simply hang too low and hit the back brace instead of sliding in above the brace as intended. Thus, there is always a gap in the frame in couch form unless I remove the couch bed, get underneath the back of the frame to push the poseable pieces up as I slide them in. This is the only way to make them go into their correct position. More than annoying if you ask me. You can see what I mean by this gap in my photos. My summary is simple: The couch bed itself seems to be a great product, but I would wait to buy the frame for the couch bed until it is tweaked to be more durable and reliable.

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    Price

    Reviewed July 22, 2018

    We moved houses and are without a fourth bedroom for guests so getting a CouchBed was an option for when people come to visit. We ordered a blue queen size on the website and the process was straightforward. But the color isn't very true to what the website said and you can only do so much as far as seeing what they post. The color is more of a blue denim versus a navy blue which was what I was led to believe so that was a bit disappointing. There are no returns either, unless the product is defective. I was shocked at that. I wasn't really happy with the color but my daughter is. The CouchBed is also way too low for me when I try to sit on it. But the kids have been on it and it's comfortable when we pull it out for sleeping. It is a decent product. It was relatively inexpensive and it fulfilled the need. And if you've got limited space, it works very well.

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    Reviewed July 22, 2018

    I ordered the couch bed for my teenage son to use in a spare room, mainly for him and his friends while they play video games. They love it and they were practically giddy about the pillows! I didnt notice any smell like I had seen in some reviews. We had no issues at all. I actually use it as a reading couch when no one is home. So happy we got it!

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    Price

    Reviewed July 21, 2018

    I wanted something that was like a futon but not really a futon and CouchBed popped up in Google. We've got a Murphy bed in the office for my guests and then it totally broke, so I got this one instead. Ordering our CouchBed was easy and I did it online. I put my credit card in there and then it came within two or three days. It is the blue color queen size one. I have never slept on it, but it is not very comfortable to sit on. My kids like it, though, and they sit on it. They watch TV in there. Also, it was pretty affordable. It was pretty good because it is memory foam. A memory foam queen size mattress itself is usually around a 1000 bucks, and I got the whole couch for basically half that. It's a better alternative to a futon. Overall, I'm satisfied.

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    Staff

    Reviewed July 20, 2018

    I have an unusual small loft space that needed something creative and funky. I ran across some ad on Facebook and started to order a CouchBed from there because it was on sale. But a few hours later, it went off sale. I got in touch with a representative who was professional, timely and helpful. And when they were willing to extend the offer by a smidgen since I had just missed it, I ultimately wound up ordering the queen size CouchBed through the company's website. Their website is good and I liked the fun and quirky feel of it. Purchasing a CouchBed should be a ton of fun, more innovative and interesting, and they really build on that well. But I had to dig for the measurements. I would like to see clearer measurements and more pictures on their website. There are four pictures when you click on an item you want to buy but how the product works is such a neat story and those four pictures don't help you imagine how cool it can be.

    There was a delay in the production but still, the CouchBed arrived faster than we thought. It was also fun to open up the package with the little tool provided which was a super smart add. It was a tiny package and how big it got became a topic of conversation as well. I've had the CouchBed for two months now and it is exactly what they said and what I hoped it was gonna be. It was money well spent. Every time that my friends come over, I tell them to go up the loft and take a look at the CouchBed and they think it's incredibly cool. I focus on how cool it is to be a couch and a bed and that seems to pique their interest.

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    Reviewed July 19, 2018

    We ordered one for our office to have as a spare bed. Our son loved it so much that he said he wanted one to use as his regular bed. Very happy with our purchases!! Would definitely recommend to a friend.

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    Customer Service

    Reviewed July 19, 2018

    On 6/11/18 I sent a message on FB asking this question: ”Is there anyway to determine when my order will 1. ship and 2. arrive? I know it says "QUEEN WILL BE READY TO SHIP AGAIN ON JUNE 21ST, TWIN WILL BE READY IN JULY, AND WILL SHIP IN ORDER OF ORDERS PLACED.” I ordered a queen on June 2nd. If we don't have it by the first week of July, we will have to buy something else and cancel our order with you. Please advise ASAP.”

    I waited 5 hours and got no response. I then called CouchBed at 4:29 EDT and spoke to Dana. Dana again told me that the beds should start shipping the 3rd week of this month. I told her that the website said they would start shipping on 6/21 and asked her if there was a way she could tell me where my order was in the order queue - whether my order would be going out close to June 21st or if it was further down the queue. And if it were further down the queue, give me an estimate as to when it might ship. I told her we bought the bed for a specific reason and if we did not get it by the first week of July that we would have to buy something else and cancel our order. She said she couldn’t help me but to email support@couchbed.com and they could give me that information.

    Fortunately support was able to help me. After I received my CouchBed, I sent an email to support with a pictures. 1 was showing the damaged box that it came in and the other was the CouchBed. I asked if the material was supposed to be that loose, They responded immediately and said, "No, but it takes awhile for it to fill out." It has been a few weeks now and the material is still as loose. The saving grace is that it is pretty comfortable. The "gap" can be felt when it is being used as a bed but it is better than an air mattress.

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    Reviewed July 19, 2018

    The bed is the perfect size for me (twin size) and is perfectly firm! Super easy to convert and I love the dark grey color! The bamboo pillows are amazing as well and the fact they were free is so awesome! I've had many nights of amazing sleep since receiving the bed and pillows!

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    Reviewed July 18, 2018

    I have already referred friends to how I got my Couchbed. It fits my current lifestyle to the “T”. My Couchbed is literally a couch part time and a bed part time. I am looking very forward to getting my frame too!! Thanks Couchbed.

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    Staff

    Reviewed July 18, 2018

    Love the couch bed!! I bought this for my daughters dorm & the twin size fits perfectly!! She is very excited about starting her new year in college & having the couch bed to kick back on after classes is perfect!

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    Customer ServicePrice

    Reviewed July 18, 2018

    My son turned 21 and he had been wanting to give his room a little more space, so we purchased a bed from CouchBed. It was the queen and it was gray. The process of ordering was super easy and the communication I received after my purchase has been good. We let the CouchBed expand for least 12 hours or even longer. The bed is good and the cost is comparable. I would definitely tell my friends to consider purchasing one.

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    Donna increased rating by 1 star.
    After a positive interaction with CouchBed, Donna increased their star rating.

    Reviewed July 17, 2018

    The bed & frame are up & functioning. Directions for changing from delivered bed to a couch were unclear; pictures & arrows would help. Assembling the frame was a nightmare. It seemed easy, but pre-assembled bolts fell out of holes, an electric drill was required as well as figuring out exactly how to repair & reassemble it. The slats are firm, but care is needed to make the right pair fit evenly with the left pair. But we will mostly use it as a couch, so it won’t happen often. I think it will become a worthwhile purchase.

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    Reviewed July 17, 2018

    I loved the idea and concept behind that couch bed, I ordered it only to find out that it would not work for what I needed it for. I did return the product and that process was seamless and not painful at all. I wish I could have kept it for something else but everything about this product was great.

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    Customer ServicePriceStaff

    Reviewed July 17, 2018

    I’m building a house in Phoenix and I’m from Seattle. I ordered a gray queen size CouchBed online and navigating through their website seemed okay. The box was delivered on the last week of June but I didn’t get here until July 1st. I took it out of the box on July 2nd and I asked about returning it immediately. The material was all wrinkled and the CouchBed looked like it has been used. I let them know about that but the communication with the reps was not good. It took them two days to respond to my questions about returning it and they said I could ship it back at my own expense.

    My experience with CouchBed was not good and I’m terribly disappointed in the quality. Also, it’s a mattress that expands when you take it out of the box. And once you undo a mattress like that, there’s no way to get it back in the box. The CouchBed is just sitting here, it looks hideous and I’m stuck with something that I absolutely hate. I’m sitting here trying to decide what to do with it because I talked to UPS and it would cost between $400 and $600 to have it boxed up and shipped back. It would cost more to return it than I’d paid for it and I’m not spending any more money on it.

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    Customer Service

    Reviewed July 13, 2018

    The CouchBed is practical and I’m able to get two things out of it while utilizing one space. I ordered a charcoal, queen-sized one. The ordering process was good, but the CouchBed was six-weeks out on backorder. Their website said delivery would take four to six days, but once they processed the order, it took about four weeks to arrive. I received no communication after the purchase and it was hard to talk to them. When I contacted them on Facebook, they said they would be right back. I got one response.

    Unboxing the CouchBed was simple and it expanded in 20 seconds. I've had it for two weeks and I like that it’s firm. It’s my primary bed and I've slept very well on it. The CouchBed is sturdy, but the line that you lay on, where it folds over, makes a dip because of the weight and it feels like it’s coming apart. They need to tighten up the line where it folds over and opens.

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    Response from CouchBed

    Hi Edwardo

    We had it in the product description in big red letters that the CHarcoal QUeen size were on backorder and we had the estimated ship date for that particular item.

    Reviewed July 6, 2018

    I ordered the CouchBed first to see if we were going to like it. It was my intention to order the bed frame after we saw if we liked the CouchBed. We needed the height of the frame to make the CouchBed usable for us. Without the frame the CouchBed is useless as we are older. It was good for the small space we had in our 2nd bedroom/office. The frame we ordered about 3 weeks later. That was paid for in May and was told it was shipping in June. It is July 6th. Still no bed frame.

    I was told 3 different ship dates and different stories. Still no bed frame. I am not a happy customer. I would like the truth. If you cannot produce the bed frame then tell me that. If it is not shipping because you do not have it tell me that. At this point what would make me happy is either the shipped bed frame with the tracking number in an email or a full refund of the CouchBed and frame along with shipping costs paid by the company to ship the CouchBed back to you. It is useless to us without the frame.

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    Response from CouchBed

    Hi Rita, Your platform shipped on July 6th and is scheduled to be delivered this Thursday, sorry about the delays.

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    CoverageStaff

    Reviewed June 28, 2018

    I like CouchBed's style. It's contemporary and it looks really nice. And the best part is that it's very easy to order. But there's no other options, either you'll get that or the black one. I wish there's other options besides from those colors and if you don't want something checkered or flowery. But the website was really easy to figure out and the bed arrived to our home quick. Also if you are the type of person who likes firm that's perfect. But I thought it was gonna be like La-Z-Boy -- nice and comfy type. I did not know that this is gonna be so firm. So I'm kind of like regretting it at the same time because it's not comfortable.

    But the quality is really good. I'm just not happy when I wash the cover. If you are not mechanically inclined it gets really confusing. I had to ask for my husband to put it back. This is very tricky. The only reason why I had to remove it was because my son spilled something to it and I had to wash it. But it's like I'm not doing this again. I know the purpose they made it like that fabric but they need to make that thing a little more elastic. We almost broke the zipper and all that stuff because we were trying to push it and it's ridiculous.

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    Response from CouchBed

    Hi Aileen, it sounds like the cover may have shrunk a bit when you washed it, they normally don't fit that tight. Had the zipper broken though, don't worry, its covered by our 10 year warranty. Here is a video of the cover change

    https://www.youtube.com/watch?v=j2pkTgG9ftg

    Verified purchase

    Reviewed June 23, 2018

    CouchBed was small and I needed it for a playroom. It was the twin and it was gray, and I got it at a discount. I ordered it online, I processed my credit card and it came in the mail. The CouchBed came when I wanted it to. We pulled it out and it just popped up and it worked. My daughter changes it from a bed to a couch herself and she's 11, so it was perfect for her. It's very comfortable and we like it a lot.

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    Response from CouchBed

    That's great to hear, thank you!

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    Reviewed June 22, 2018

    I ordered the bed and platform in April. The bed arrived AND I was charged for a bed and platform. Their site did inform of shipping to begin in June. Today, June 22, I called and was told they will BEGIN shipping next week!!! Poor business management!!! I regret trying to do business with this company. I strive to support American made products but this gives Made in USA a black-eye.

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    Response from CouchBed

    Hi Patricia

    We're sorry to hear you are disappointed with the delivery schedule. We have always had it listed that the platforms were preorders and that we would ship in June. We didn't put an exact day in June because the platforms are a brand new item for us and we weren't positive how long they were going to take us to make. We are shipping them next week, June 25th, still in line with what we advertised when you purchased the preorder.

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    Reviewed June 18, 2018

    I was very pleased with how quickly our queen-size CouchBed in Charcoal arrived after I ordered it online. Set-up was pretty easy for my husband and me. My only unhappiness is with the Charcoal color, which appears to have a greenish undertone (sitting on our new gray-toned hardwood floor).

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    Price

    Reviewed June 18, 2018

    I purchased the Limestone Twin CouchBed and put it in a spare room for guests. The unboxing process was easy and it took just one day to let it expand before we set it up. It's great for guests to use instead of a regular bed. I had guests sleep on it and one of my dogs loves it. We've had the CouchBed for four or five months now and I think the cost is very fair for the quality of product that we got.

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    Staff

    Reviewed June 10, 2018

    We purchased a CouchBed that is light gray in color and it’s a twin. It was for our grandson and he loves it. He likes it mainly because it does make a chair. He’s in college and he needs both the bed and the chair. CouchBed was the only one that we saw that’s made like a chair, which was what we were looking for instead of going with a futon. We’ve had futons in the past and this seemed to be a little better and a little more comfortable. Ordering it was not difficult and it was delivered in the expected timeframe, too.

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    Reviewed June 3, 2018

    We wanted a place that can have a dorm room couch which can open into a bed so we bought a CouchBed. We signed in with the computer, pressed a few keys and ordered from there. It's a gray, queen size memory foam. It's not a $1000 Sealy Posturepedic, but it's nice. It's very casual but I like it better than a pull-out couch with all the bars on it. I like the modern look of it. You can get some nice accent pillows, throw it on and you're good to go. Our teenage son uses it, my husband and I use it, and we just moved to an apartment so we're hoping we can use it if a company comes over. I would recommend it if somebody needs a casual place to sit and sleep.

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    Price

    Reviewed June 2, 2018

    I purchased a blue, queen-size CouchBed for my son's room since I saw the convenience of a CouchBed for him. Instead of getting a bench and a bed, the CouchBed was perfect because it was two-in-one. The process of ordering it was easy since I’m so used to doing things online, like purchasing stuff. The bed was delivered sooner than the expected time frame. The unboxing process was fun because I’ve never received a bed in the mail before, so seeing it shrink-wrapped and having it expand was different. We let it expand for four hours before using it. I've had the CouchBed for some months and it is good and firm. It's for long-term use and it’s not gonna get soft anytime soon. For its price, the bed was worth it. Then, with the two pillows thrown in, it was a really good deal.

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    Reviewed May 30, 2018

    We replaced the couch in our RV with the couch bed and are very happy with it. The only problem is, it is killing or knees getting up from the couch at such a low seating position. It would be helpful if you can provide me a estimated delivery date for our platform.

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    Jacob increased rating by 3 stars.
    After a positive interaction with CouchBed, Jacob increased their star rating.

    Original Review: May 27, 2018

    The experience has been quite good. It saves me plenty of room and it looks nice. But recently the stitching is coming undone. It looks as if it will continue to get worse every time I fold it out to a bed. Can this be fix or replaced?

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    Response from CouchBed

    Hi Jacob,

    Of course, CouchBeds are covered by a 10 year warranty, all you needed to do was contact as and we'd take care of it. I'll send you an email confirming that a replacement cover is on the way.

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    Reviewed May 26, 2018

    Was pleasantly surprised by this couch. It's not my taste in style but the comfort and ease to make into a bed is fantastic! I have family staying with us and they love it. They said it's more comfortable than their own bed.

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    Reviewed May 24, 2018

    I love my CouchBed! Haven’t actually used it because I’m going to order the platform for it next month. Can’t wait to set it up in my living room! This is such an amazing and versatile piece of furniture. The quality is superb!!!

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    Reviewed May 24, 2018

    We have been extremely happy with our Queen CouchBed. We use it in my home office as a guest bed for my pre teen niece when she spends the night, and she loves it. I pre ordered the platform that goes under it. Do you have an estimate on when it will be arriving?

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    Reviewed May 24, 2018

    We have two small children, they love the soft low height couch and they can make it to a bed when they feel like laying down. Also friend can spend overnight with the CouchBed, so convenient. We are very satisfied with this product!

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    Reviewed May 23, 2018

    We purchased our CouchBed for our grandsons/guest room and so far it has been perfect. I like the ease of changing it from a couch to a bed. I would recommend it to anyone who's looking for guest sleeping space. You can see that our youngest grandson loves taking a nap on it!

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    Coverage

    Reviewed May 23, 2018

    I’m not completely satisfied with the CouchBed. I’m 61, and it’s difficult to sometimes get up from the CouchBed. I thought if returning it, especially since it’s $300, not a small purchase for me, especially when I live paycheck to paycheck. No return policy stinks! Highly disappointed with the whole experience.

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    Response from CouchBed

    Hi Diane,

    I'm sorry to hear the CouchBed is too low for you but we have a return policy. You have 30 days to ship the CouchBed back to us and once we receive it back we issue a full refund. Additionally, we are releasing an adjustable platform in June that will add 10" of height to the CouchBed, making it the same height as a traditional couch.

    Verified purchase

    Reviewed May 23, 2018

    I had a hard time getting rid of our extremely comfortable queen-sized guest bed, but we needed extra space for kid toys and play area. I hesitantly took the plunge and ordered the CouchBed. I wanted a place that guests can sleep comfortably, not take up a huge footprint, and I didn’t want to spend a fortune. I am so thrilled with the purchase! It’s extremely comfortable and is a great place to sit to play with the kids and read books. In couch mode, the seat is very deep and even comfortable for my 6’ tall husband. The Limestone is a nice light gray that blends perfectly with the rest of our home. Due to its low profile, it would be a difficult mattress for older guests to get in and out of, but the platform would easily solve that problem. For our use, it’s safer and perfect on the floor. And the bonus bamboo pillows are amazing!!! My husband and I are using them on our bed.

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    Sales & Marketing

    Reviewed May 23, 2018

    We were looking for a solution to have a guest bed in a small (and oddly shaped) room. Due to the size and shape of the room, we were severely limited in our options and we were even at the point of purchasing (shudder) a futon—and who wants to sleep on that!?! My husband saw the ad for CouchBed and it was like an answer to our prayers. Very simple purchasing process, and customer support was excellent—providing updates every step of the way. The product delivered on time and was exactly as advertised. We had guests sleep in it that night and they were so impressed that they went home and ordered one too! Absolutely recommend this item. My only note of caution is that this is a firm mattress—those who like a softer bed may want to put a mattress topper on it to meet their desired level of comfort. Thank you, CouchBed, for a well made and wonderfully designed product!

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    Response from CouchBed

    Thank you so much for the kind words, very glad to hear!

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    Price

    Reviewed May 23, 2018

    Very happy with the couch bed both with price and quality. This is perfect for our den so that guests can sleep comfortably. I pre-ordered the platform and am looking forward to receiving it. One suggestion: please sell slipcover for the couch bed to be used while in couch position. I have kids and could really use one!

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    Response from CouchBed

    Thank Sean, thats a great suggestion, we are working on it!

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    Reviewed May 23, 2018

    I love this CouchBed! It's functional, comfortable, great quality, and looks awesome. My toddler loves to climb around it and our dogs fight to sit and sleep on it every time I'm on it. I would buy this instead of a regular couch if you like low sitting and minimal living.

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    Response from CouchBed

    Thank you Jung, our kids and dogs love them too!

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    Reviewed May 23, 2018

    Love my couch bed!! However I need a platform for it so badly. The couch is great except for the lack of platform. I am 6’3” and it’s just not nearly tall enough. I know what the dimensions say, but I really believe in the company. I believe in the company so much that I know they’re smart enough to come up with some kind of platform for the CouchBed. Even if I have to move it to food it out. I am ok with that.

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    Response from CouchBed

    Hey Derek

    Glad to hear you love your CouchBed. We actually already have come up with one, we're taking preorders now and will begin shipping them in June. You can check them out on our website.

    Verified purchase
    Allison increased rating by 4 stars.
    Price
    After a positive interaction with CouchBed, Allison increased their star rating on June 26, 2018.

    Updated review: June 26, 2018

    I really appreciate the time Riley took to find a way to fix the situation. The product didn’t work for my friend because of her health issues , but we are very pleased with the time and consideration Riley took to help us out.
    Sincerely

    Allison and Kitten

    Original Review: May 22, 2018

    Hello, I contacted you regarding returning the bed, the fabric is stretching and sagging and the bed is way too hard (which is not described in the ad) It hurts me badly... but to return cost hundreds..:/ you showed no interest.

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    Response from CouchBed

    Hi Alison

    I'm sorry to hear you are not happy with the CouchBed, but we offered you a full refund, all we ask is that you ship the CouchBed back to us. You also emailed us asking us if we would honor the free pillow promotion even though you made your order when that sale was not active, and we sent you the pillows for free as well.

    Verified purchase

    Reviewed May 22, 2018

    Very comfortable, easy to set up, even better than expected! Highly recommend to everyone! Very minimal smell upon unpacking, but it goes away within a few days. This CouchBed is just as comfortable as our regular mattress! Great for use as an extra bed for company or lounging during the weekends!

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    Reviewed May 22, 2018

    Delivery was pretty quick. Looks and works exactly as it appears. My only complaint is that the two different pieces, when in bed-mode, separate after even a little movement. This causes a gap that one kind of slides into. Much more prone when two people are using the bed. Considering modifying with velcro but haven't sewn it on yet.

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    Reviewed May 22, 2018

    Love it! My only complaint is on behalf of my 6ft 4in husband who finds it a little short for his legs. Overall though, this is my favorite piece of furniture. It's the best nap-couch I've ever slept on. Highly recommend.

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    Reviewed May 18, 2018

    My sister's going to move in so I got a CouchBed for the guest room. The room is basically a big closet, so it just has room for a twin bed, but I figured it would be cool if the bed can be convertible too since my sister will be living in there for a few months. I got the twin in black and it seems comfortable. And with the CouchBed being on sale for $300, plus two pillows, it was a good deal compared to other things that I was looking at. I ordered it online and navigating through their website was very easy. The bed showed up a couple of days later, which was quicker than I thought it was going to. Unboxing it was crazy though because it popped open like a pop tent. I sat right on it and I was thinking it was hard. But then after a couple of days, it expanded out. Then my best friend slept on it one night and she said it was too firm for her but she also said she slept pretty good.

    I've had it now for a month and a half and it's worth what I paid for it. It's basically just a big foam pad with a memory-foam on the top but it's cool and it's multi-functional. It would be good for anyone who likes a really firm bed and doesn't mind sleeping on the floor. It would need a topper with it though should something plush is preferred.

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    Customer ServicePriceProcess

    Reviewed May 12, 2018

    We like the flexibility of the CouchBed being able to convert from a couch to a bed and I needed it for a guest room for extra sleeping space. I ordered a grey queen size one online and it was pretty seamless. The communication was good the process was smooth. I got notified that it was shipped pretty quickly and it was on a good schedule. My wife and my son unboxed it and they didn't have any problems getting it out or anything. However, the CouchBed turned out to be a lot firmer than we expected and I ended up putting a couple of mattress beds on it to decrease the firmness for us, especially where it's pretty comfortable. I think with just the CouchBed itself, it's gonna take a while to get used to. I'd probably recommend it but with the caveat that it's a pretty firm mattress. The cost was very reasonable, though, considering it was dual function and it's perfect for someone that wants a really firm mattress like that.

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    PriceStaffProcess

    Reviewed May 7, 2018

    We were after a solution to have a twin mattress in our living room that we could use for visitors and we’ve got two, young children. The height of the charcoal twin size from CouchBed works quite well in size. It’s now a big couch but if we have people over the weekend, we sort of use it for multiple things. I also saw that they were having a sale, because we’ve been looking at day beds. But we’re kind of concerned that the height of the day bed just creates a bit of a falling issue for us so I thought that it was a great alternative.

    We also got it on sale and we got it for $100 cheaper. That kind of motivated the sale at the time. Our youngest daughter is in a cot, so from a price perspective, it’s a bit more than you’d pay for a normal mattress. But when she moves to a bed, then there’s always an extension. Also, it wasn’t that much more than a twin mattress would’ve been priced anyway. We didn’t have any difficulties with the checkout process and it all went through really easy. It arrived at quite a fast time so, we were happy with the process. We were provided tracking details so we knew when it was gonna arrive and it was all pretty hassle-free. It came when they said it was gonna come.

    Unboxing it was easy enough. We didn’t have to carry the box too far, which was fortunate. However, our box had a bit of damage on the outside. But there were two layers of plastic so none of the damage went through to the product. It was easy to assemble as far as unwrapping it and letting it do its thing so that was all a good experience.

    We had a memory foam mattress before for our daughter. And with that one, it said you had to leave it for a day before use. Whereas, there was a note on the CouchBed saying you could go on it immediately, which was good for us because once you have something in the room, it’s hard to stop the kids. It was easy for us to not have to restrict them. We've had our CouchBed for about a month and my husband had sat on it a couple of nights. He said it was comfortable and he was impressed. We bought a mattress protector because it has a gap in it. And by having it, you kind of close that gap. It seems comfortable and seems to work well for what we need. The girls are happy with it as well. During the day, we try not to have it as a bed so it’s easy to flip up. The process works really well in that regard.

    If a friend was in a similar situation as mine, I’d recommend CouchBed. I don’t know if our kids were older, whether there is some limitation due to the height of it overall and I know that they were developing the product for the platform floor. But I’m not sure if the solution I saw in that regard would be ideal. It works for us but I’m not sure if it would be applicable to everybody. Other than that, we’re happy and we haven’t regretted the decision. CouchBed was a good, new product.

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    Price

    Reviewed May 6, 2018

    I've had a great experience with CouchBed. I got my little boy a gray twin one and ordering it was simple and easy. I just clicked on the ad, clicked on which one I wanted, and ordered it. Then, after I did that, they sent me an email telling me that I purchased the unit, when it was shipped, and when it would arrive. It came on time and unboxing the thing was easy. It has plastic all the way around and the unit came with a safer version of a box knife. I opened it at night and let it do its business overnight. The unit also came with two free pillows which were the memory foam ones, the ones that cost $50 each, and it was great.

    I've had my unit for a couple of months now and even if I haven't let my son sleep on it yet since I don't trust him to be on the bed by himself, I've had people come over and they've slept on it and they've slept well. I've also sat on it as a couch and it's really comfortable. It's different than a regular bed. It's much nicer. For my boyfriend, transitioning from a bed to it has been easy. For me, I had to turn it a certain way a couple of times because I thought I was doing it wrong or something but after he showed me what I was doing wrong, it was simple. CouchBed is pricey but it's worth it. It's definitely not a futon.

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    Reviewed May 5, 2018

    We have a guest room, which is basically my office but I don't use it that much, and we needed something that would fit in there that would also be functional. I was looking for a Futon but it's not comfortable. I did everything online at CouchBed and it was really easy. The only thing I was worried about was how comfortable it was gonna be, but everybody worries about that when they purchase something online. We got the denim colored one and the color's a little different than what it is in real life, though it actually looks better in person than it does online. Also, I didn’t have to wait too long. It came five or seven days after I ordered. But I wish I would have had some sort of portal on the website to lock in and track my order 'cause I had to keep going back to my email to track my order.

    Unboxing the product was also very easy. It came with a little cutter thing, so you could safely cut off the plastic and it just went right into the room. It was already wrapped in blue casing. The only thing I don't like that I didn’t realize before I got it was it's way too close to the floor. So, when it's put into couch mode and you go to sit on it, you're way down on the floor. And so, I need to find some sort of base to put under it to lift it up a little bit. But it is pretty comfortable to lie on. We have a guest bed to sleep on for our bedroom which we are completely in love with, and the CouchBed is a bit better than the guest bed.

    Transitioning it from bed to couch is super easy. You literally just flip the back of the couch over and it's a bed. I haven't tried putting sheets on it yet, but that wouldn't be a problem because I know I'd want fresh sheets for my guests anyway. And the dogs love it. Every time they go in there, they love to sit on it. We also got $100 off plus two free pillows. Compared to other Futons with the memory foam, CouchBed was very decently priced. We've had our CouchBed for about a month and I like it a lot. It has exceeded my expectations and I would definitely recommend one.

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    Staff

    Reviewed May 4, 2018

    CouchBed fits our lifestyle well. We don't have a lot of seating and we tend to sit on the floor. We also sleep on the floor on mattress toppers. But if a family comes over and needed a place to stay and just like to sit, it helps them out. Furthermore, it's easy to move around, which we also enjoy. And so we got two of them, the queen-size in blue and the twin-size in red. Ordering the CouchBed was easy. We just used the website. Then unboxing them was a lot easier than I thought because it's so light, they can fit into a much smaller box.

    So far, we have one in our living room, which is the small twin-size. And then the one in the guest room is the queen-size and we use that every night like we watch TV on it. Also, that's where guests would sleep when they come. We like that they're firm and very comfortable. That's a big boom for us. Moreover, it takes five seconds to transition the CouchBed from bed to couch. However, the downside to the twin-size one is when it's in couch mode, the back of it is not quite substantial, so leaning against it feels a little it moves more than you might like. Still, CouchBed is worth it. They're reasonably priced. And while I would highly recommend it to friends, I would do so with the caveat that we have lived mostly on the floor.

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    Reviewed April 29, 2018

    I got CouchBed as I thought the product would fit my space and my need, and we've had it for a couple of months. I got the grey twin-size one and ordering it was very easy. I went online, clicked and ordered it. I didn't have any issues locating the exact product I wanted. When unboxing it, there's a little tool that made everything easy. I just let it flap up, left it alone and breathe for 24 hours. Right now, it's in a spare room. When my granddaughter's over, she likes to go there and play since the room is a big empty space and she likes to jump around. She's only two and the CouchBed is not high up the ground. I don't have to worry about her falling and hurting herself if she jumps off of it.

    While we sit and play on it, it's a little low to be very comfortable for an adult. For my two year old, it's perfect. Other than that, the cost is a little high for the quality and I expected more. Paying $299 for a twin-size mattress would be a bit much, but if you bought a Futon with a mattress on it, $299 would be a reasonable price. Overall, CouchBed is an okay product and I would let friends come over and sit on it if they ask about it.

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    Customer ServicePrice

    Reviewed April 28, 2018

    I saw a CouchBed ad on Facebook from my newsfeed and it had good reviews, so I decided to buy it. We purchased a gray twin size online and had it shipped to my place, and it was simple. Also, the communication after the purchase was good. I got an email with an update that it was shipped and a tracking number, and it was delivered within the expected timeframe. The unboxing process was simple as well. I unboxed it, removed the plastic wrapping and it deflated within 24 hours.

    I’ve had the CouchBed for about a month and a half and though it doesn’t replace the mattress, it is a good alternative to a futon. I use it in my spare bedroom and it’s mostly used like a secondary mattress, not on a nightly basis. It is good and soft, and transitioning from a bed to a couch is very simple. I just pull on the handle down and it switches over. Plus the cost was perfect. My only complaint is it’s a little low to the ground, but I was expecting that from the pictures online. If my friends were looking for an everyday mattress, I wouldn’t recommend CouchBed. But if they’re looking for something that could be in a children’s bedroom or a spare bedroom, I would recommend it for that.

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    Price

    Reviewed April 27, 2018

    I was getting a new bed and I was searching online to see what’s out there. I saw a CouchBed ad and when I saw what the bed looked like, it looked interesting to me. I purchased a blue queen size and I've had it for a couple of months now. It’s memory foam and it was something that I wanted. I went to CouchBed.com, picked the bed I wanted and ordered it from there. The checkout process was easy and I received text updates after the initial purchase online. However, the unboxing was a little difficult and that was only because of how heavy the product was when it was in the box. But once I opened the box, they had a letter opener in there and they had the product vacuum sealed so it wouldn’t take up much space while I was transporting after I received the box through FedEx. It only took a few minutes for the CouchBed to expand.

    The last mattress I had before this was a regular spring mattress and I needed to get rid of that. I use my CouchBed as my regular mattress and I sleep great every night. It’s very comfortable and easy transitioning from bed to couch. I have to lift up one side of the bed and slip it over onto the other side. The cost of the CouchBed was a little expensive at first, but now that I’ve had time with it, it’s worth it. This is one of the best choices I ever made and I would tell my friends to go ahead and purchase it.

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    Customer ServicePriceStaff

    Reviewed April 26, 2018

    I purchased a queen size CouchBed about two months ago and it’s lighter gray in color. The CouchBed functioned with what we were looking for at the time. We wanted something that was a couch and a bed for our guestroom. The ordering process was easy to do online. Before I ordered, I asked if there was a refund if I didn’t like it and they said there wasn’t. So, we took a chance and ordered it, and the cost was fair. Their customer service people got right back to me right away and there was no waiting time. It was kind of fun to watch the CouchBed get unboxed and it took probably a day for it to expand. But the CouchBed was a lot harder compared to the other mattress products I’ve used. It’s too firm and we put it in the guest bedroom and use it more for an emergency. It’s kind of heavy, but it’s easy to transition it from a bed to a couch. Even my 11-year-old can do it and she’s tiny.

    I would say to my friends to hold off on ordering a CouchBed just yet. I don’t find the couch part comfortable at all and you sit upright. It’s too upright and there’s no angle for your back. It’s awkward and it’s not a normal couch. Also, I think they should wait until CouchBed comes out with their platform to set it on because right now, the it sits on the ground. It’s too low for somebody that has knee problems and they would have a really hard time of sitting down and then getting up again. The CouchBed team needs to fix the design structure.

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    Reviewed April 22, 2018

    I got the queen size CouchBed. It's charcoal gray and it fit my other room. I didn't want a normal couch because I didn't want the hard sides and frames and things like that. Also, I got 50% or 75% off anyway, so the price of the CouchBed mattress was pretty similar to the mattress products I've purchased before.The ordering process was pretty quick and easy and it's pretty seamless getting it. The CouchBed was already back ordered and the reps said it would be shipped by this time and I got an email of when it was shipped to them.

    I got the CouchBed two days later and it's pretty overall. Unboxing the CouchBed was pretty easy as well. I just took it out of the box and then there's a little knife that they give you to cut off the plastic. We were going out of town that day so we just let the CouchBed sit and expand and it was a little crummy. My kids sleep on it all the time and they plan on sleeping on it this weekend for playdates. The CouchBed seems fine and comfortable and I've had no complaints. We don't use it every day because it's in a playroom but overall, it seems pretty sturdy. I've already recommended CouchBed to a friend.

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    Customer ServicePrice

    Reviewed April 18, 2018

    I got a queen-size mattress from CouchBed. I liked its color of limestone grey that matches my apartment decor which is pretty dull. It was easy purchasing it with Amazon Pay, so that was nice. My only complaint is that FedEx dropped it off at the lobby and I had to carry it to my apartment by myself. I blew it myself and let it expand for an hour before using it. I've had the couch bed for a month and a half, and I really like it. It was completely worth the cost. It's comfortable and it's like any other memory foam mattress. I'm using it like a living room couch and saving it for a bed if I have visitors. After the purchase, the communication I received from CouchBed through email was good.

    A couple of days after I bought the couch bed, there was a promotion for Presidents' Day sale wherein the bed came with two foam pillows. I contacted Customer Service to see if they could send the pillows to me because I had just bought the bed and my interactions with the reps through Facebook were nice and quick. I would tell a friend to get a CouchBed too.

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    Price

    Reviewed April 10, 2018

    We purchased the queen-size CouchBed and it’s more with a grayish color. It is for our guest room, and it has kind of worked with how we needed a queen-size bed. We went online, ordered it, and it got delivered. It was nice that it had a little scissors type thing that came with it to open the plastic seal when we unboxed the package. We had friends over, and we opened it by evening and they slept on it an hour or two later. I like the CouchBed. It was very easy to transition from bed to couch and both of them are comfortable. And it is a bit firmer than some of the other things we had. My mom’s doing more sleeping in the CouchBed and she’s liked it for the last 10 days. The cost is good and we might even order another one.

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    Price

    Reviewed April 8, 2018

    I bought a dark-grey queen size CouchBed. I like the multi-functional features of the sofa. Ordering was super easy. I clicked on it and since I also have an Amazon account the payment was straight through and connected with my credit card. They sent me emails for the status of the tracking. It was delivered on time and it was really easy to unpack. It's made out of memory foam and you can't compare it to other sofas because it has its own features. It's really comfortable. It had a good price. They had a promotion going on and I was able to get the discount

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    Response from CouchBed

    Great to hear you are enjoying your CouchBed!

    Verified purchase
    Customer Service

    Reviewed April 3, 2018

    CouchBed was on my wishlist for so long that I was so excited that I finally got one. Since I live in a tiny studio apartment, I planned to use CouchBed as an everyday mattress in the night and couch during the day. It was very uncomfortable to lay on. You can definitely feel the seam on your back. I contacted the customer service and they said wait for 48 hours, which I did. After two nights of sleeping, my back is so sour and painful. Yet you can't return it. So CouchBed is under my normal mattress now. Such a $450 bed box.

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    Response from CouchBed

    Hi Hanyan

    We are so sorry you are not happy with your CouchBed, we tried to create a mattress that would be universally comfortable but we understand that people have different preferences or conditions and one style won't work for everyone. We will accept returns but the customer is responsible for the return shipping, please contact us if you would like to discuss this option.

    Verified purchase

    Reviewed April 3, 2018

    Very practical and comfortable! Very happy with the purchase. My wife wanted to get this and we’re glad we bought it! My son is using the couch/bed and he’s also very happy! I will definitely recommend to anyone looking for couch/bed option. Memory foam is comfortable.

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    Response from CouchBed

    Great to hear, thank you for the kind words!

    Verified purchase
    Price

    Reviewed April 3, 2018

    We are very happy with our CouchBed purchase. We have a relatively small home and do not have overnight guests often. We were looking for a solution that would give us a comfortable extra bed, while retaining the limited space we have when we aren't entertaining overnight guests. CouchBed was the perfect solution. It was an affordable purchase that arrived promptly and in perfect condition. Thank you.

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    Verified purchase

    Reviewed April 3, 2018

    I love the CouchBed and it works perfectly in my tiny spare bedroom/office. The only thing is I wish there was a platform for it to sit on as a couch. It is a bit low to the ground. Other than that is made very well and had hardly any bad smell like foam sometimes has. I would buy a second one if needed.

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    Response from CouchBed

    Great to hear Doreen, thank you for taking time to review us!

    Verified purchase
    Elise increased rating by 3 stars.
    After a positive interaction with CouchBed, Elise increased their star rating on April 4, 2018.

    Updated review: April 4, 2018

    CouchBed worked with me to figure out what happened with FedEx and the bed was delivered. Great customer service.

    Original Review: March 30, 2018

    It wasn't delivered... The pillows were but the bed was not. I went into FedEx and modified my instructions after that and said it could be left at the apartment office but it just got sent back to shipper. Not sure what happens next?

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    Response from CouchBed

    Hello,

    We were not aware of any delivery issue, please email or call us and we will take care of it right away. We sent you an email but we do not have a phone number on file for you.

    CouchBed

    Verified purchase

    Reviewed March 29, 2018

    I bought one for my preschool and the kids love it. Easy to order, didn't require any assembly and its been a hit so far. I will be ordering more in the future for my other classrooms and recommending to my friends.

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    Customer ServicePriceProcess

    Reviewed March 27, 2018

    I bought a gray, twin CouchBed through the website. It was a quick and simple process and the item was here in a couple of days. Unboxing it was easy as well. A pocket knife and a little opener that came inside for the plastic part was all I needed. Then they've sent a follow-up email after the purchase which I was pretty happy about.

    I had it expand for 12 hours before using it, then I put it in the small bedroom. We're babysitting kids, so my daughter and I share and and use it nightly. Transitioning it from the bed to couch is very quick. I just throw my blanket off and flip it when I'm going to be gone for a little while. I've never had memory foam, so this is pretty firm to me but it's very comfortable and I'm getting used to it. In addition, the cost and quality are very good compared to Walmart, and the couch bed works well. I like it so much I'll probably buy one for my second daughter’s apartment.

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    Customer ServicePrice

    Reviewed March 21, 2018

    I wanted to have more space because my room is small. With CouchBed, it was more convenient for me to have a bed that could turn into a couch. I got the navy queen size one. I ordered it online and it was very easy and after the purchase, they sent me two emails and a confirmation. The next week the bed came and it was earlier than expected. It was a little heavy but it was relatively easy to get in my room, open up and put together. I have the bed for about three months now and I use it nightly. I like it better than a regular mattress because it keeps me cool. It’s very firm and comfortable. It is better than what I’ve had before. Also, it is cheaper than getting a mattress. Overall, it’s a great bed. If you’re looking for better space and something to have in your living room to have an extra bed, I would highly suggest CouchBed.

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    Price

    Reviewed March 13, 2018

    I was looking for something that I could use and in a particular space and I got the gray queen size CouchBed. Ordering it was fairly simple and I got a discount on it and it wasn’t expensive. It was a good value. The delivery was delayed but they were very upfront about telling me that they were going to be delayed. I got it at the beginning of February and it was properly packaged. It would be nice though if it had an option of shipping with the platform, just to have it sit on, so it was raised up higher. The CouchBed is in an office area now and it is in the sitting position. I like it because when it comes up to the couch position, it didn’t take up a lot of space. It sits very low to the ground and it’s not uncomfortable. It’s very modern-looking. CouchBed delivered what they advertised.

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    Customer ServiceStaff

    Reviewed March 12, 2018

    We needed something for our guest room and we like the idea that CouchBed could turn from a couch to a mattress. We purchased the gray twin size and we ordered it online direct from them. They sent an email that it was getting delivered, with tracking, so we knew when it was coming. It was delivered in a box and it was vacuumed-packed, so it was very compacted and we had to roll it out. The mattress itself is pretty comfortable. However, it is a bit weird that it has this seam that usually bumps, so we put a thin foam mattress from another bundle bed on top of it so we don’t feel the seams.

    For what we paid for it, the CouchBed is adequate. And if we're trying to get something out of the closet, it’s easier for us to use than an Aerobed. We like that we can use it as a couch for the kids when nobody is sleeping on it. Occasionally we sleep on it and it is good and the couch is very low. For a playroom and the kids' rooms, it's perfect. Overall, we’ve been very happy with it. We had a bit of a tear developed at one of the seams but the customer service team responded instantly saying that they were going to send the replacement. They had an inventory issue and it took us a couple of weeks to get it.

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    CouchBed Company Information

    Company Name:
    CouchBed
    Website:
    couchbed.com